17 a-earthsoft-leadership

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Leadership


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http://myefg.in/downloads.aspx


• Leadership• Trait & style• Values & Dimensions• Leadership qualities• Visionary leadership• Basic & other styles

Index• Leader v/s manager• Dos and Don'ts• Barriers• Strategy• Communication• Power• Transformation• Theories


Leadership


Who could be a leader?


Or You can be!


Gems of Wisdom

The future you see is the future you get


What Is Leadership?•The ability to influence a group of followers toward achieving the goals

•The process of inspiring, influencing, and guiding to participate in a common effort.

•There can be no leadership without followers•A leader is capable of influencing them•It is an illusive art, practiced more on the basis of feel than on the basis of knowledge


What is leadership•Visionary leaders are the builders of a new dawn, working with imagination, insight and boldness.

•They challenge the best in people bringing them together around a shared sense of purpose.

•They work with the power of intentions and alignment with a higher purpose.

•Their eyes are on the horizon, not just on the near at hand.


What is leadership•They are social innovators and change agents, seeing the big picture and thinking strategically.

•Visionary leaders are especially noted for transforming old mental maps or paradigms, and creating “outside the box” strategies

•Their thinking is broad and systemic, seeing the big picture, the whole system, and “the pattern that connects.”


Impact of a Leader•A leader has the most impact on the behavior of a group

•Through thoughts and actions, a leader makes others to act and behave in accordance with the objectives

•People do what their minds and emotions tells them to do, the leaders work on their emotions through thoughts and actions.


What does a leader do?•Defines a common goal, see a big picture•Sets strategies•Initiates a set of actions•Leads from the front•Gives orders•Makes decisions•Settles disputes•Offers encouragement & motivate•Serves as a role model•Remains in forefront of group's activities


Gems of Wisdom

Leadership is the art of having people do what you want them to do and go in a direction that you set, willingly or unwillingly. Willingly is leadership. Unwillingly is coercion


Sources of Power•Expert power•Informational power•Respect power•Reward power•Coercive power•Power through hierarchical position•Referral power•Charismatic power


Leadership StylesDelegating•Responsibility•Willing followers

Participating•Close relationship•Facilitate decisions•Able but unwilling


Leadership StylesSelling•High task/ close relationship•Explain decisions•Willing but unable

Telling•Low relationship•Provide instruction•Closely supervise


Effectiveness of a Leader•Effectiveness is situation based•Various factors determine which style would be effective– Task structure– Basis of power– Personal relations

•A leader to adjust style according to the situational factors


Leadership Formula

(V+V) x (F+F) x (5C) = Leadership


Leadership Formula

Vision + Values x

Faith + Followers x

Commitment + Courage + Character + Competence + Communication (5C) =


Leadership – C5 Dimensions

Commitment – What a leader is called to do Courage – What a leader stands for Character – What a leader is Competence – What a leader does Communication – What a leader says


Outcome

High Performance Highly Motivated

High Satisfaction Higher Evaluation

Effectiveness


Traits of a LeaderEnergeticVisionPassionateCourageMaturityStableUnconventional

EnergisingHumorousCharisma InspirationInfluence SensitivityMotivators

ExecutionIntelligenceInitiativePersuasionInnovationsRisk takerPlanner

Expert & AnalyzerCommunicator

EtiquettesOrganised

EthicalRole Model


Cs of leadership

C of leadership


Vision

The single defining quality of leaders is their ability to create and realize a vision


Leadership values•Honesty

•Loyalty•Self-Respect•Trustworthiness

•Integrity•Ethics•Fairness•Ownership


Leadership values•Commitment

•A Call to Service•Dedication•Reliable

•Accountability•Responsive•Customer Service•Quality Products

•Respect•Acceptance•Consideration•Dignity


Leadership values•Committed to the professional excellence •Motivated by serving the public interest •Providing high quality and timely services.•Integrity – Ethics, fairness and honesty define the way leaders do work and conduct ourselves

•Leaders have the courage to both be innovative and make tough decisions

•Respect – Leaders value individual diversity, strengths, skills, expertise & background

•Leaders treat others politely & courteously•Family - Leaders support, care about, listen to and respond to followers and their needs


Leadership values•Collaboration - Leaders maximize collective talent through teamwork based on mutual trust, respect, support, cooperation & communication

•Personal Development – Through learning opportunities leaders nurture leadership, technical and professional skills in followers.


Honesty and Integrity•The higher you go, more visible your integrity

•“Insignificant” dishonest acts usually lead to larger acts of dishonesty.

•In times of crisis, adversity and temptation, a leader’s integrity becomes more visible & clear.

•Integrity is exhibited by actions, not words.


Purpose•Think big, Purpose inspires tasks with the meaning

•Focus brings excitement & inspiration.•To get people to follow, leader must act with purpose

•Constantly convey the purpose , dedication to it and expected rewards; it will motivate people to reach the goals


Kindness and Compassion

“Forgiveness is one of the most powerful actions a leader can take.”

•While pushing to achieve goals, do not overlook the emotional needs of individuals

•Holding people to high standards and still be kind & compassionate


Humility•A leader is important though, not more than the followers so recognize mutual dependency

•Express sincere appreciation & gratitude towards contribution by the followers.

•Do not hold people to standards to which leader is not meeting

In-human mindset leads to arrogance, the sort of pride that comes before the fall.


Courage•People are inspired by leaders who are realistic about the obstacles but challenge them anyway.

•Acts of courage has a spiral effect, it perpetuates additional acts of courage by both leader and followers.

•Leaders stand firmly for their beliefs, come what may!

•Courage is not the absence of fear. It is acting despite the presence of fear


Justice and Fairness•The most credible leaders believe in fairness and act accordingly even during difficult situation

•The most credible leaders/organizations are committed to justice not just in the workplace but in the communities too


Faith•It governs positive core values.

•Leader’s success is reflected in how followers think, feel and act on a daily basis.

•Faith is not intelligent understanding, but is deliberate commitment to the believes


Leadership commandments•To set the right vision & values and delegate properly and promptly with clear instructions.

•To lead by sharing the relevant information•To lead by positive example and reward accomplishments in a timely manner

•To define plan, approach, deployment, and evaluation processes for all activities

•To define the tasks, measures, roles, responsibilities, and expected results


Leadership commandments•To have courage while making decisions•To be a team player and a positive influence on culture, values, beliefs, and environment.

•To focus on error and defect prevention and avoid any need for crisis management.

•To encourage innovation & calculated risk-taking•To encourage stakeholders to have positive core values and to be successful


Gems of Wisdom

Winning leaders . . . know when and how to lead, follow, participate, or step aside.


Leadership QualitiesHumility• It is often found in the most effective leaders Integrity• Is the bedrock characteristic of straight dealing• If you lose your integrity, you lose everythingVision•Demonstrates ability to provide directionCharacter•Character also reveals an individual’s ability


Performance•Demonstrates ability to complete the tasksInitiative•Demonstrates ability to take the lead to meet the goals

Commitment•Demonstrates reliability and dedication to accomplish the goals and objectives

Decisiveness• A leader's ability to step up and make decisions

Leadership Qualities


Leadership QualitiesTake risk• Leaders have the courage to act where results

aren’t assured. They’re willing to risk failureEmotional resonance• This is the ability to grasp what motivates others

and use it to inspire them into action. Build Teams• Leaders create productive teams & draw the

best from people. • They effectively coach teams in collaboration,

consensus building, conflict resolution, etc


Leadership QualitiesSelf-knowledge•This valuable trait will protect from overreaching. Passion•It is prized & encouraged. If you are passionate about something, that's where you will lead

Conviction•Leaders everywhere MUST believe in what they're doing.

Dedication•Dedication means spending whatever time and energy on a task is required to get the job done


Leadership QualitiesMagnanimity• A magnanimous person gives credit to doers• Be gracious in defeat and allowing others who

are defeated to retain their dignityOpenness• To listen out of box ideas, being able to suspend

judgement until heard someone else's ideas.


Tell: make decision as the manager

Sell: convince people about decision

Consult: get input from team before decision

Agree: make decision together with team

Advise: influence decision made by team

Inquire: ask feedback after decision by team

Delegate: no influence, let team work it out

Seven Levels of Authority


Responsibility of a leader•Develop the self-organizing system•…with constraints, not rules


If you want one year of prosperity,…grow grain,If you want ten years of prosperity,…grow trees,If you want one hundred years of prosperity,…grow people

Visionary leadership


Protect people•Protect people•…against bad team formation

•Protect good teams•…against non-team players


Protect shared resources

BudgetsEnergy

Office spaceEnvironment

System adminsFood


Protect 4 I’s

• Create trust to accept common rulesInstitution

• Increase understanding of situationInformation

• Increase social belonging across teamsIdentity

• Address the need to improve oneselfIncentives


Responsibility of a leader•Protect the self-organizing system•…by caring for people•…and shared resources

•Direct the self-organizing system•…by caring for the whole


goalvision

mission

objective

intent

target

aimCare about purpose

Therefore we set the goals


Do not allow individual stakeholder goals to replace extrinsic and emergent goals

Care about purpose


Purpose is importantHowever should not be pushed with incentives

Thus...


Responsibilities of a leader


GoalsSpecific & understandable Relevant & usefulSimple & concise Time-bound & time-specificManageable & measurable Tangible & realMemorable & reproducible Excitable & ignitingAttainable & realistic Inspiring & visionaryAmbitious & stimulating Value-based &

fundamental

Actionable & assignable Revisitable & assessableAgreed & committable


Goals are not meant to...•Intimidate people if they cannot achieve them

•Impress shareholders or others on the sideline

•Confuse short-term wins with long-term losses

•Overload people with too many objectives


Gems of Wisdom

A successful visionary leader must be able to explain new concepts so others can understand them.


Visionary Leadership is a balanced expression of

SpiritualMental

EmotionalPhysical

Dimensions



Visionary Leadership requires

Core values

Clear vision

Empowering relationship

Innovative Action

Any missing element results in inability to manifest vision



Create specific achievable goals

Initiates actions

Enlists participation of others



Visionary leadership•To make frontline responsibility effective, leadership must trust them

•Increases efficiency by delegating & moving decision-making responsibility to them

•Efficiency is achieved with limited supervision.


Core values

embodies

IntegrityEnergyVitality

Will

Core values


Clear vision

embodies

Inspiration Clear sense of direction

Clear Vision


Empowering relationships

embodies

Caring approach People as their greatest asset

Empowering relationships


Innovative action

embodies

A balance of right brain (rational) and left brain (intuitive) functions.

Thinking “outside the box”

Innovative Action


Four qualities the modern leader must inspire or exemplify:

PurposeTrust

OptimismAction

Quality of a leader


“I must first be the change I want to see in my world.”

Mahatma Gandhi


Visualised a racially harmonious South Africa

MARTIN LUTHER KING

“I have a dream”

Martin Luther King


7 Pillars:Visionary Leadership


Leadership


Basic Leadership Style

Autocratic

Bureaucratic

Laissez-faire

Democratic


Autocratic Leadership Style•Leader retains as much power and authority•Does not consult people, nor share any input•Expect people to obey orders without receiving any explanations

•Structured set of rewards and punishments, Rely on threats and punishment to influence people

•Do not trust people


Not all bad•Sometimes effectiveWhen:•New, untrained people do not know which tasks to perform or which procedures to follow

•Effective supervision provided only through detailed orders and instructions

•People do not respond to any other leadership style

•Limited time in which to make a decision•A leader’s power challenged by people


Should not be usedWhen:•People become tense or fearful•People expect to hear their opinions•People depend on their leader to make decisions

•Low people morale and participation, high turnover, absenteeism and work stoppage


Bureaucratic Leadership•Leaders “by the book¨•Everything done according to procedure or policy

•If not covered by the book, referred to the next higher level

•A police officer not a leader•Enforces the rules


Effective•People performing routine tasks•People need to follow certain standards or procedures

•Safety or security training conducted


Ineffective•Work habits are hard to break, when those are not useful

•People lose their interest in their jobs and co-workers

•People do only what is expected of them and no more


Democratic Leadership Style•Also known as participative style•Encourages people to be a part of decision making

•Keeps people informed that affects their work•Shares decision making & problem solving responsibilities

•Has the final say, but gathers information from people before making a decision

•Delivers high quality and high quantity work•People like the trust they receive and respond with cooperation, team spirit, and high morale


Democratic Leader•Develops plans to help people evaluate their own performance

•Allows people to establish goals•Encourages people to grow on the job and be promoted

•Recognizes and encourages achievement


Most Effective• Wants to provide opportunities for people to

develop a high sense of personal growth and job satisfaction.

• A problem that requires lots of input to solve • Changes must be made or problems must be

solved that affect people• Want to encourage team building and

participation


Ineffective• Not enough time to get everyone’s input• Easier and more cost-effective for the leader to

make the decision• Can’t afford mistakes• Leader feels threatened by this type of

leadership• People safety is a critical concern


Laissez-Faire Leadership•Also known as the “hands-off¨ style•The leader provides little or no direction and gives people as much freedom as possible

•All authority or power given to the people and they determine goals, make decisions, and resolve problems on their own


Effective•People highly skilled, experienced, and educated

•People have pride in their work and the drive to do it successfully on their own

•Outside experts, such as people specialists or consultants used

•People trustworthy and experienced


Ineffective•People feel insecure at the unavailability of a manager

•The Leader cannot provide regular feedback to people on how well they are doing

•Leaders unable to thank people for their good work

•Leader doesn’t understand responsibilities and hoping the people cover for him or her


Gems of Wisdom

Leadership helps design the 'social architecture' capable of building intellectual capital. It is the main instrument for leveraging that capital.


Other Leadership Styles


Transformational Leadership•Make change happen in:

•Self•Others•Groups, and•Organizations

•Charisma a special leadership style commonly associated with transformational leadership

•Extremely powerful, extremely hard to teach


LeadershipTransactional leadership•Emphasizes getting things done within the umbrella of the status quo

•In opposition to transformational leadership•“By the book" approach - the person works within the rules

•Commonly seen in bureaucratic organizationsCreative leadership•Ability to uniquely inspire people,•To generate shared innovative responses and solutions

•To complex and readily changing situations


Corrective leadership•Empowers people to facilitate collaborative and synergism

•Working with and through other people instead of bowing to authoritarianism

Change leadership•Endorses alteration•Beyond thinking individuals & organization, single problems and single solutions

•Rethinking systems to introduce change for tasks, people, relationships, etc

Leadership types


Leadership typesIntelligence leadership•To navigate the future by embracing ambiguity and reframing problems as opportunities

•A proactive stance in taking their organizations into uncharted territory

Multiculture leadership•Fosters team and individual effectiveness•Drives for innovation by leveraging multicultural differences

•Teams work harder in an atmosphere of understanding and mutual respect


Pedagogical Leadership•Paradigm shift from leader/teacher centered "orientation" to an interactive, connective organizational system using a democratic learning and communicative style

•An alternative to instructional leadership by enabling the learning & intellectual growth of the people


Servant Leadership•A practical philosophy focusing on people who choose to serve first and then lead as a way of expanding service

•Servant leaders are "servants first" with the object of making sure that other people's highest priority needs are being served

•Leaders put the needs of their followers first; these leaders rare in business


Bridging leadership•Fostering synergy and reinforcing behavior and motivation through the use of communication to create climate of trust and confidence

•Projection of confidence on the face of a difficult challenge

Purposeful leadership•Leader and the community share a common purpose to develop or provide the drive, authority and commitment to undertake projects

Leadership types


Varying Leadership StyleThree factors to choose leadership style•The leader’s personal background•People being supervised are individuals with different personalities and backgrounds; The leadership style used will vary accordingly

•The organization: The traditions, values, philosophy, and concerns of the organization influence how a Leader acts


Best Leadership Style•Should leaders be more task or relationship (people) oriented

•Leaders have a dominant style, one they use in a wide variety of situations

•No one best style - leaders must adjust their leadership style to the situation as well as to the people being led

•Many different aspects to being a great leader - a role requiring one to play many different leadership styles to be successful


Power

Authority

Influence

Governing Dynamics


Language (knowledge)

Governance (rules)

Ethics (cultural norms)

Power•Power is created through 3 axes of subjectivity


Charismatic

Traditional

Rational-Legal

Authority distinguished


•Influence is the ability to affect other’s beliefs and behavior without power.

•Influence requires a defined context.

Influence


Situational Leadership

supporting coaching

delegating directing


Effective leadership•Trust your followers•Develop a vision•Keep your cool•Encourage risks•Be an expert•Invite dissent•Simplify


RememberNew Leaders Take a Note General Advice•Take advantage of the transition period.•Get advice and counsel.•Show empathy to predecessor•Learn leadershipChallenges•Need knowledge quickly•Establish new relationships•Expectations•Personal equilibrium


Leadership


Thank You

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