20 january – 12 february, 2017...) between january 20and february 12, 2017, through face-to-face...

Third AnnualUkrainian Municipal Survey

20 January – 12 February, 2017

• This annual survey provides an extensive look at citizen attitudes about local governance and municipal services.

• Polling was conducted in the 22 regional capitals of Ukraine not under the control of Russian or Russian-backed forces, as well as in the cities of Mariupol and Severodonetsk in the Donbas region. The survey is based on a sample size of more than 19,000 respondents.

• The findings will inform future discussions on decentralization, anti-corruption initiatives and other reforms set forth by the pro-European government in Kyiv.

2

The Third In-Depth Look at Ukrainian Local Governance

3

Geographical Key

*Due to the Russian occupation of Crimea and ongoing conflict in eastern Ukraine, citizens of the oblast centers of Simferopol, Donetsk and Luhansk did not participate in the survey. Mariupol and Severodonetsk were included in the survey to represent Donetsk and Luhansk oblasts. As a result of legislation passed in 2016 changing Soviet-era names of cities, the names of Dnipropetrovsk and Kirovograd have been changed to Dnipro and Kropyvnytskyi, respectively.

Severodonetsk

Dnipro

Kropyvnytskyi

Survey Contents Page No.

Methodology 5

Moods and Attitudes 6

Corruption at the Local Level 38

Assessment of the Quality of Public Goods and Services 56

Electoral Moods 110

Interaction with Local Authorities 115

Municipal Authorities’ Performance 125

Accessibility of Information on City Authorities’ Activities 143

Approval of and Satisfaction with Officials and Institutions 159

Travel Experience to Other Cities, Countries 199

Demographics 228

4

Methodology

5

• This survey was conducted by Rating Group Ukraine on behalf of the Center for Insights in Survey Research.

• The data was collected in 24 cities in Ukraine (Kyiv and all oblast centers, as well as in Mariupol and Severodonetsk in Donetsk and Luhansk oblasts) between January 20and February 12, 2017, through face-to-face interviews at respondents’ homes.

• The sample consisted of 19,200 permanent residents of Ukraine aged 18 and older and is representative of the general population by age, education and sex.

• In order to obtain this representative sample, 800 respondents were interviewed in each city regardless of population size. The survey data obtained in each city was weighted by gender and age using national statistical data. The geographical coverage of the city area was based on the electoral districts established by the Central Election Commission of Ukraine. At least 50 sites, or primary sampling units, were covered and randomly selected using the “curtain step method.” The “random route” and “ next birthday” methods were used to select respondents.

• IRI’s first municipal survey was conducted in 22 cities between March 2 and 20, 2015. The sample size consisted of 17,600 respondents. The previous municipal survey was conducted in 24 cities from January 20 to February 8, 2016, in which a total of 19,200 respondents were interviewed.

• The margin of error for each city does not exceed plus or minus 3.5 percent.

• The average response rate was 67.2 percent.

• Charts and graphs may not add up to 100 percent due to rounding.

• This survey was funded by the Government of Canada.

http://ratinggroup.ua/en

http://www.iri.org/program/center-insights-survey-research

https://www.canada.ca/en.html

Moods and Attitudes

5%8%8%9%9%9%10%10%11%11%12%12%13%13%14%14%15%15%15%15%17%18%

23%29%

82%76%75%78%

74%82%76%

72%75%

80%83%

76%74%69%71%59%

72%63%74%62%

69%78%60%

57%

14%16%17%

13%17%

9%14%

18%13%

8%6%

12%13%

18%16%

27%13%

22%10%

22%14%

4%17%

14%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivKharkiv

MariupolOdesa

KhersonSumy

Ivano-FrankivskSeverodonetsk

RivneTernopil

ZhytomyrKhmelnytskyy

PoltavaDnipro

CherkasyChernihivUzhgorod

KropyvnytskyiChernivtsi

KyivLutsk

ZaporizhiaLviv

Vinnytsia

Right direction Wrong direction Difficult to answer

Generally speaking, do you think that things in Ukraine are going in the right direction or wrong direction?

7

Generally speaking, do you think that things in Ukraine are going in the right direction or wrong direction?(continued)

(Percentage of respondents who believe things are going in the right direction)

29%

23%

18% 17%15% 15% 15% 15% 14% 14% 13%

13% 12% 12% 11% 11%10% 10% 9% 9% 9% 8% 8%

5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

March 2015 February 2016 February 2017

8*The cities of Mariupol and Severodonetsk did not participate in the 2015 survey.

9%10%

14%15%

18%20%22%23%24%26%26%27%28%

31%31%

37%38%39%

45%45%46%

50%54%

61%

74%58%67%

59%62%50%

55%54%61%49%66%63%56%44%34%

35%41%36%

36%43%

40%33%

33%19%

17%31%

19%26%

19%29%

23%24%

16%26%

8%10%

16%25%

34%28%

21%25%

20%13%

15%17%

13%21%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonSeverodonetsk

SumyMykolaivPoltava

KropyvnytskyiKyiv

RivneChernivtsi

DniproZaporizhiaZhytomyrUzhgorodChernihivMariupol

OdesaLviv

KharkivCherkasyTernopil

KhmelnytskyyLutsk

VinnytsiaIvano-Frankivsk

Right direction Wrong direction Difficult to answer

Generally speaking, do you think that things in your city are going in the right direction or wrong direction?

9

Generally speaking, do you think that things in your city are going in the right direction or wrong direction? (continued)

10

61%

54%50%

46% 45% 45%

39%38% 37%

31% 31%28% 27% 26% 26%

24% 23% 22% 20%18%

15%14%

10%9%

0%

10%

20%

30%

40%

50%

60%

70% March 2015 February 2016 February 2017

(Percentage of respondents who believe things are going in the right direction)

*The cities of Mariupol and Severodonetsk did not participate in the 2015 survey.

11

Change in Perception Over Time (March 2015 to February 2017)

Generally speaking, do you think that things in Ukraine and in your city are going in the right direction or wrong direction?(continued)

27%

17%15% 15% 14%

11% 10%7% 6% 6% 5% 4% 4%

2% 1% 0% 0%

-1%

-3%

-10%

-14%-14%

-15%

-20%

-14%

13%

6%

-6%

-12%

-5% -4% -4%

-11%-9%

-2%

-7%-4% -3% -2% -1%

-8%

-3% -3%

-21%-19%

-14%

-5%

-15%

-30%

-20%

-10%

0%

10%

20%

30%

Change in percentage for those who believe theircity is going in the right directionChange in percentage for those who believeUkraine is going in the right direction

*The cities of Mariupol and Severodonetsk did not participate in the 2015 survey; therefore this slide reflects change over time from 2016 to 2017.

1%

1%

1%

1%2%

1%

1%

1%

1%

2%1%

2%3%2%

2%2%1%

5%5%

2%7%

3%4%

7%4%4%3%

6%5%

3%

4%3%

6%6%9%

11%12%16%17%17%18%

13%14%

19%14%

20%20%

16%22%24%26%

22%27%30%

32%37%

22%18%

31%34%31%

41%43%38%44%

33%33%39%30%

33%43%

52%41%39%

35%33%

48%38%

57%58%69%

60%54%

48%52%38%36%37%34%

43%41%39%

41%39%

31%22%29%27%

34%35%

15%26%

6%1%4%

14%4%4%1%3%3%

6%3%

5%5%

6%4%3%2%4%

6%2%3%4%4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SeverodonetskZaporizhia

SumyMykolaivMariupolKharkiv

OdesaKyiv

Ivano-FrankivskKherson

ZhytomyrKropyvnytskyi

DniproUzhgorod

PoltavaCherkasy

ChernivtsiKhmelnytskyy

RivneChernihivTernopil

VinnytsiaLviv

Lutsk

Improved a lot Improved somewhat Stayed the same Worsened somewhat Worsened a lot Difficult to answer

Over the last 12 months, how has the economic situation in Ukraine changed?

12

1%

1%

1%

1%1%

1%

1%8%

3%3%1%2%

4%2%

5%3%2%1%6%

4%3%5%

7%7%

3%7%

4%5%

4%5%

9%12%14%16%18%

15%18%

16%21%22%23%

18%26%30%28%

29%30%36%32%38%

39%

32%24%18%

33%38%41%33%

38%40%

44%37%

41%35%

43%44%

43%44%

36%37%36%

50%37%

41%29%

63%67%

69%52%

46%41%46%

41%37%

32%37%31%35%

31%30%

24%20%27%24%24%

10%22%

14%26%

1%3%4%

6%1%1%

4%2%4%4%4%5%5%2%2%3%3%3%2%2%1%2%3%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ZaporizhiaSumy

MykolaivSeverodonetsk

KharkivOdesa

MariupolKyiv

KropyvnytskyiKherson

DniproCherkasy

PoltavaZhytomyrChernivtsi

Ivano-FrankivskChernihivTernopil

VinnytsiaKhmelnytskyy

LvivRivneLutsk

Uzhgorod

Improved a lot Improved somewhat Stayed the same Worsened somewhat Worsened a lot Difficult to answer

Over the last 12 months, how has the economic situation of your household changed?

13

4%

1%1%

1%1%

1%

1%1%

2%1%1%3%

1%3%3%

8%5%

7%5%

3%8%7%7%9%6%5%

4%9%

7%15%

8%15%

15%11%10%

12%

12%15%15%

13%13%

15%17%21%

17%17%18%

19%24%27%

30%24%27%

20%30%

26%26%33%

39%36%

22%23%32%

16%33%25%20%

34%27%25%

22%32%28%29%31%24%24%21%

32%31%27%23%

26%24%

44%35%

39%38%

32%35%

28%19%

22%29%

26%27%

25%12%

19%27%

15%18%

19%5%14%20%

14%7%

21%24%

11%25%13%18%

29%22%26%

19%26%

13%16%

25%16%14%

26%24%

9%23%16%

12%10%

19%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SumyMykolaiv

OdesaSeverodonetskKhmelnytskyy

ZaporizhiaMariupolKherson

CherkasyDnipro

PoltavaChernivtsi

KharkivChernihivZhytomyr

KyivIvano-Frankivsk

KropyvnytskyiRivne

LvivVinnytsiaUzhgorodTernopil

Lutsk

Improve a lot Improve somewhat Stay the same Worsen somewhat Worsen a lot Difficult to answer

In the next 12 months, how do you expect the economic situation in Ukraine to change?

14

21%21%

29%35%

39%49%49%49%51%52%

56%59%59%

63%63%64%

69%70%70%71%

76%80%

83%86%

42%22%

16%23%

34%20%23%

19%11%

17%8%5%

12%8%6%8%

3%8%

6%5%

5%1%

1%1%

14%35%33%

18%8%

7%11%

26%15%

10%10%10%

11%11%

7%18%18%6%

9%10%

9%7%

8%5%

24%22%22%

24%20%

24%17%

5%24%

21%26%26%

18%18%

24%10%10%

16%15%14%

9%13%

7%8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolSeverodonetsk

MykolaivKharkiv

OdesaDnipro

KhersonZaporizhia

KropyvnytskyiSumy

ChernihivKhmelnytskyy

CherkasyKyiv

PoltavaZhytomyrUzhgorodChernivtsiVinnytsia

RivneLutskLviv

Ivano-FrankivskTernopil

European Union (EU) Customs Union of Russia, Belarus, and Kazakhstan Other Difficult to answer

If Ukraine could only enter one international economic union, which of the following should it be?

15

16

86%83%

80%76%

71% 70% 70% 69%64% 63% 63%

59% 59%56%

52% 51% 49% 49% 49%

39%35%

29%

21% 21%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%


If Ukraine could only enter one international economic union, which of the following should it be? (continued)

(Percentage of respondents who believe Ukraine should join the European Union)


13%17%18%

23%25%

30%33%34%35%36%37%

42%44%46%47%

55%58%59%59%60%

64%73%75%77%

48%50%

47%43%43%

35%37%

24%33%

29%40%28%24%22%

19%18%

8%18%10%

13%14%

3%5%

4%

19%12%

12%10%

16%6%

11%14%

14%10%

16%11%

19%8%

8%14%

18%7%

13%8%

7%8%

6%8%

20%22%

23%23%17%29%19%28%18%

26%7%

19%13%

24%26%

12%16%16%

18%19%

15%16%14%

11%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolMykolaiv

SeverodonetskKharkiv

OdesaSumy

DniproKropyvnytskyi

KhersonChernihiv

ZaporizhiaCherkasyZhytomyr

PoltavaKyiv

KhmelnytskyyUzhgorodChernivtsi

RivneVinnytsia

LutskLviv


Would vote for Ukraine to join NATO Would vote against Ukraine joining NATO Would not vote Difficult to answer

If a referendum were held today on Ukraine joining NATO, how would you vote?

17

If a referendum were held today on Ukraine joining NATO, how would you vote? (continued)

18

77%75% 73%

64%60% 59% 59% 58%

55%

47% 46% 44%42%

37% 36% 35% 34% 33%30%

25% 23%18% 17%

13%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%


(Percentage of respondents who believe Ukraine should join NATO)


10%12%

15%19%20%20%23%

26%28%28%28%28%30%31%34%

38%39%41%41%

45%47%47%48%

54%

77%69%

70%62%

66%54%

57%54%

61%53%

68%64%

60%57%

49%49%

54%41%

44%43%

45%37%

41%31%

13%19%

15%19%

15%25%

20%20%

12%19%

4%8%

11%12%

18%14%

6%18%

15%11%

8%16%

11%15%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


KharkivMariupol

ChernihivSumy

PoltavaKyiv

KhersonKropyvnytskyi

ZaporizhiaOdesa

KhmelnytskyyDnipro

CherkasyLutsk

UzhgorodZhytomyr

Ivano-FrankivskChernivtsi

TernopilVinnytsia

RivneLviv

Democracy is more important to me Prosperity is more important to me Difficult to answer

If you could have only one or the other, which is more important to you: a democratic system of government or a

prosperous economy?

19

If you could have only one or the other, which is more important to you: a democratic system of government or a prosperous

economy? (continued)(Percentage of respondents who consider a democratic system of government more important)

20

54%

48% 47% 47% 45%41% 41%

39% 38%

34%31%

30% 28% 28% 28% 28% 26%23%

20% 20% 19%

15%12%

10%

0%

10%

20%

30%

40%

50%

60%



51%54%55%55%58%59%59%59%60%60%61%

64%65%

68%69%69%70%70%71%71%

75%75%76%

86%

46%40%29%

32%33%30%

40%35%33%40%

28%32%

24%23%

3%23%23%24%25%25%

15%18%

21%11%

3%5%

16%12%

9%11%

1%6%7%

11%4%

11%8%

28%7%7%5%4%4%

11%6%

3%3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

LutskIvano-Frankivsk

VinnytsiaZhytomyr

LvivKyiv

ZaporizhiaMariupol

ChernihivUzhgorod

KropyvnytskyiOdesa

PoltavaDniproSumy

ChernivtsiCherkasy

KharkivRivne

TernopilSeverodonetsk

KhersonKhmelnytskyy

Mykolaiv

The state should take more responsibility in taking care of the lives of citizensPeople should take more responsibility in taking care of their own livesDifficult to answer

Which of the following ideas do you agree with more?

21

47%48%49%50%51%51%52%53%54%55%55%56%57%58%58%60%61%62%62%63%63%64%65%67%

38%40%33%47%33%

46%36%36%

20%38%37%37%

30%36%36%28%26%

29%35%31%

33%27%

18%28%

16%12%

17%2%

16%2%

12%11%

27%7%8%6%

13%6%6%

12%13%

10%4%

6%4%

9%17%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

DniproChernihivVinnytsiaUzhgorod

KropyvnytskyiZaporizhiaZhytomyr

KharkivSumy

CherkasyLviv

OdesaPoltavaKherson

RivneChernivtsi

KyivMykolaiv

LutskKhmelnytskyy

TernopilMariupol

SeverodonetskIvano-Frankivsk

The state should provide more freedom for the development of businessesThe state should control (regulate) more activities of businessesDifficult to answer


22

31%32%34%34%

38%38%38%38%38%38%38%39%39%40%40%

44%45%46%

49%53%53%53%54%

57%

57%58%

62%60%54%

57%57%57%56%

49%61%44%

57%53%

48%46%44%44%

22%29%

37%32%

38%34%

12%9%

5%5%

9%6%5%5%6%

13%1%

17%4%

8%12%

9%11%10%

29%18%

10%15%

8%9%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolKharkiv

Ivano-FrankivskOdesa

ChernihivZaporizhia

RivneTernopil

LutskZhytomyrUzhgorodVinnytsia

KhmelnytskyyKherson

DniproChernivtsi

KyivMykolaiv

SumySeverodonetsk

LvivPoltava

CherkasyKropyvnytskyi

Income levels of the population should be made more equalIndividual initiatives should be encouraged with financial incentivesDifficult to answer


23

15%18%

24%24%

29%29%30%30%32%32%32%33%33%33%34%35%37%39%40%42%

45%46%

48%52%

58%69%

46%65%54%55%46%

43%45%

59%52%52%47%49%42%

53%44%42%

49%57%47%41%44%30%

27%14%

31%11%

17%16%

24%27%

23%9%

15%15%

20%18%

24%12%

19%19%

11%1%

8%13%

8%18%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SeverodonetskMykolaiv

SumyKhmelnytskyy

KharkivCherkasy

KropyvnytskyiVinnytsia

ChernivtsiZaporizhia

KhersonLviv

MariupolChernihiv

KyivOdesa

PoltavaDniproLutsk

UzhgorodTernopil

ZhytomyrRivne

Ivano-Frankivsk

Private property in business and industry should be increasedState property in business and industry should be increasedDifficult to answer


24

46%51%52%54%56%57%58%58%58%59%59%59%60%61%61%63%65%65%66%67%67%68%69%

72%

27%25%

6%31%26%

35%35%

30%19%

26%27%23%21%

23%28%

28%28%

19%24%

13%21%19%

14%20%

27%25%

42%15%

18%8%7%

13%23%

15%15%

17%19%16%

11%9%7%

16%10%

20%12%

13%17%

7%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


SumyChernivtsiZhytomyrUzhgorod

ZaporizhiaCherkasy

SeverodonetskPoltavaDnipro

KyivMariupol

KropyvnytskyiLutsk

KhmelnytskyyRivne

ChernihivTernopilKharkivKherson

OdesaLviv

Mykolaiv

Ukraine needs more order today even if it requires some limitation of democratic principles and freedomUkraine needs more freedom and democracy today even if it causes some absence of orderDifficult to answer


25

3%3%4%3%

9%5%7%6%6%5%6%

4%15%

9%6%6%

10%5%

10%13%

7%14%15%

19%

12%15%13%15%

11%15%

15%16%17%19%20%24%

14%21%

24%25%

23%30%

26%23%

29%24%

31%33%

29%31%

59%33%

35%36%

39%41%

32%40%

41%48%38%

28%39%

45%35%38%

31%40%29%

39%35%

35%

49%38%

19%32%

34%35%

22%32%

27%27%22%

20%22%

31%18%

18%24%

19%25%

16%27%

16%14%

11%

8%14%

5%17%

11%9%

17%5%

18%9%

11%4%

11%11%

13%7%8%9%9%8%8%8%

4%3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Ivano-FrankivskLutsk

UzhgorodRivne

ZaporizhiaKhmelnytskyy

VinnytsiaLviv

DniproChernihivChernivtsi

KhersonMariupolTernopilPoltava

SumyKyiv

KharkivKropyvnytskyi

CherkasyZhytomyr

OdesaSeverodonetsk

Mykolaiv

1 2 3 4 5

26

Some people think that they have full freedom of choice and control their lives, while others think that they have no real choice and cannot significantly

influence their own lives. On a scale of 1 to 5, with 1 indicating no choice at all and 5 indicating full freedom of choice, to what extent can you control and/or

influence your own life?

20%20%22%23%25%26%27%28%31%

35%39%40%40%40%42%

45%46%47%48%49%

53%54%56%

60%

47%59%

44%38%

47%45%

54%42%

51%41%

41%52%

41%45%

35%42%

46%38%

44%32%

32%41%

33%29%

20%17%

19%12%

14%11%

14%17%

8%13%

11%5%

8%9%

12%9%

5%11%

4%10%

10%2%

4%6%

5%3%

6%5%

3%4%

3%6%1%2%

2%1%

3%2%

3%1%

1%1%

4%2%

1%1%

9%1%

9%22%

12%13%

3%6%

9%9%

6%2%

8%5%

8%3%3%3%4%5%2%2%5%4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonZaporizhia

KropyvnytskyiSeverodonetsk

MykolaivMariupol

KhmelnytskyyZhytomyrChernihivCherkasy

PoltavaChernivtsi

DniproOdesa

KyivTernopil

Ivano-FrankivskRivneLutskSumy

UzhgorodLviv

KharkivVinnytsia

Definitely yes Somewhat Not very Definitely no Difficult to answer

Are you proud of your city?

27

33%35%35%39%

45%48%48%

55%58%58%59%60%62%62%63%64%67%69%70%71%71%72%72%73%

33%29%

42%34%

29%38%

35%24%

26%26%30%25%26%28%25%

11%20%

27%23%24%22%

17%20%22%

17%18%

15%15%

11%11%11%10%10%8%5%12%

7%5%8%

9%11%

2%5%4%5%

6%2%2%

7%5%

3%4%

10%1%3%7%4%5%1%

2%1%2%2%

3%1%

1%1%1%

9%14%

4%7%5%2%3%5%3%3%7%

4%3%3%

14%1%1%1%1%2%4%5%1%

0% 20% 40% 60% 80% 100%

MariupolKropyvnytskyiKhmelnytskyy

KhersonZhytomyr

PoltavaCherkasy

SumyRivneLutsk

SeverodonetskZaporizhiaChernihiv

DniproKyiv

MykolaivUzhgorodChernivtsi

TernopilIvano-Frankivsk

KharkivOdesa

VinnytsiaLviv

Definitely yes Somewhat Not very Definitely no Difficult to answer

20%20%22%23%25%26%27%28%31%35%39%40%40%40%42%45%46%47%48%49%

53%54%56%60%

47%59%

44%38%

47%45%

54%42%

51%41%

41%52%

41%45%

35%42%

46%38%

44%32%

32%41%

33%29%

20%17%

19%12%

14%11%

14%17%

8%13%

11%5%

8%9%

12%9%

5%11%

4%10%10%

2%4%6%

5%3%

6%5%

3%4%

3%6%1%

2%2%1%

3%2%

3%1%

1%1%4%2%

1%1%

9%1%

9%22%

12%13%

3%6%9%9%6%2%8%5%

8%3%3%3%4%5%2%2%5%4%

0% 20% 40% 60% 80% 100%

KhersonZaporizhia


MykolaivMariupol

KhmelnytskyyZhytomyrChernihivCherkasy

PoltavaChernivtsi

DniproOdesa

KyivTernopil

Ivano-FrankivskRivneLutskSumy

UzhgorodLviv

KharkivVinnytsia

Are you proud of your city? (continued)February 2016 February 2017

28

Vinn

ytsi

a

Dni

pro

Zhyt

omyr

Zapo

rizh

ia

Ivan

o-Fr

anki

vsk

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

My city preserves the culture and traditions of my country and/or region

42% 26% 51% 45% 53% 38% 35% 57% 69% 46% 53% 49% 39% 41% 53% 48% 38% 32% 37% 40% 54% 42% 23% 30%

My city attracts tourists and guests 52% 29% 29% 29% 40% 46% 15% 26% 58% 14% 50% 28% 15% 17% 45% 56% 33% 22% 9% 17% 61% 32% 30% 9%

My city has good living conditions 53% 25% 31% 37% 40% 17% 15% 36% 26% 14% 20% 15% 45% 30% 47% 7% 46% 17% 54% 25% 26% 32% 22% 18%

My city is attractive for investors 10% 29% 7% 26% 17% 16% 10% 14% 22% 12% 27% 8% 17% 9% 7% 25% 12% 8% 8% 15% 19% 7% 8% 7%

Any individual can realize his or her dreams in my city 12% 27% 8% 14% 15% 19% 11% 16% 17% 7% 20% 6% 19% 9% 12% 6% 24% 6% 15% 5% 15% 6% 6% 3%

My city has an efficient economy 7% 16% 3% 26% 13% 6% 8% 14% 10% 1% 10% 3% 14% 6% 4% 5% 13% 2% 6% 4% 10% 2% 16% 2%

Other 11% 11% 10% 17% 16% 8% 29% 7% 4% 18% 11% 9% 9% 5% 13% 18% 15% 11% 18% 15% 3% 5% 16% 24%

There is nothing to be proud of 3% 6% 16% 6% 3% 10% 15% 2% 1% 11% 7% 5% 4% 8% 6% 11% 3% 18% 9% 7% 3% 6% 9% 13%

Difficult to answer 5% 12% 10% 2% 4% 9% 16% 9% 3% 11% 5% 14% 12% 15% 4% 4% 7% 16% 8% 18% 6% 13% 21% 24%

29

What makes you proud of your city?(Several answers possible)

2%2%4%2%2%1%

8%8%

6%8%

4%3%

9%20%

12%10%10%11%

15%21%

17%10%

14%11%

14%27%25%27%29%33%

27%28%34%

34%41%44%

40%30%39%

41%42%

42%43%

38%46%54%

56%60%

32%56%48%

54%36%

38%53%32%

42%36%

37%38%

28%33%23%

38%31%

35%36%

28%28%

30%25%24%

31%14%

14%14%

15%15%

9%23%

12%11%7%

7%17%

11%17%

7%9%

5%4%

6%5%

5%4%

3%

9%

2%1%

1%3%

2%4%

3%3%

1%1%

4%2%

3%1%

2%1%

1%2%

1%

13%1%

7%1%

17%10%

2%5%4%

7%11%

7%2%3%

6%3%

6%6%

1%5%4%1%1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolUzhgorod

PoltavaKhersonMykolaiv


OdesaDnipro

ChernivtsiCherkasyChernihiv

KyivZhytomyr

KharkivKhmelnytskyyKropyvnytskyi

SumyRivne


TernopilLutskLviv

Excellent Good Average Bad Terrible Difficult to answer

How would you assess your ability to do the following in your city?

Freely Express Your Thoughts and Beliefs

30

3%5%

19%5%5%

12%11%9%9%12%

25%17%

16%2%

14%7%11%10%

16%24%

10%22%23%

34%

33%35%

28%41%

46%39%

41%45%45%

44%31%39%42%

56%46%55%54%56%

50%44%58%

54%56%

52%

47%35%

39%34%

34%34%35%31%31%

38%29%

34%30%29%

33%30%

25%26%

29%26%

21%22%18%

8%

16%18%

13%13%

10%9%10%

10%11%

6%11%

8%9%

6%6%

4%9%5%

4%5%

6%2%

2%3%

1%3%

1%3%2%

2%2%

1%1%

3%

2%1%

1%

1%

1%1%

1%

1%5%1%4%3%

4%2%

5%3%

2%1%1%

5%1%3%1%3%1%2%

4%

1%2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonChernivtsiZaporizhia

PoltavaKropyvnytskyi

SumyDnipro

CherkasyIvano-Frankivsk

UzhgorodZhytomyr

RivneKyiv

SeverodonetskOdesa

ChernihivLviv

MykolaivKhmelnytskyy

VinnytsiaMariupolTernopil

LutskKharkiv



Move Freely in All Districts and Quarters of Your City

31

1%1%1%1%1%2%1%1%2%2%1%2%2%5%

2%3%6%8%11%

4%5%8%9%9%8%9%11%10%12%12%13%14%16%16%19%19%20%19%23%

23%22%

29%29%

30%26%

26%34%27%26%

39%27%

16%34%

29%32%

31%29%

41%33%31%

33%34%33%31%27%

37%39%

38%37%

56%15%

27%36%

36%32%

39%26%30%

37%29%28%

26%22%

17%28%22%

27%20%

23%19%

15%

16%9%

7%13%2%

16%6%

10%12%

2%5%

6%4%6%

4%10%

5%10%

4%5%

7%4%

2%1%

12%24%

4%28%

35%13%

9%19%

21%25%

22%13%

20%19%

11%15%

27%7%

16%10%

16%18%

6%5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ZaporizhiaSeverodonetsk

UzhgorodMariupolMykolaiv

KyivKherson

KropyvnytskyiKharkiv

ChernihivChernivtsi

OdesaLviv

KhmelnytskyyDnipro

PoltavaCherkasyZhytomyr


SumyVinnytsia

LutskRivne



Take Part in Decision-Making Processes in the City

32

2%9%

3%3%1%5%7%

5%6%9%10%16%

3%10%13%13%8%8%12%12%6%

13%16%

16%24%

21%28%27%31%

28%28%32%31%

28%29%

25%38%

35%35%36%

43%43%

42%42%54%

47%45%

36%49%

54%42%

38%39%

42%44%

39%39%

43%34%

37%44%

31%35%

27%35%33%

38%37%

34%27%

24%

28%20%

9%18%

18%13%

14%12%

13%11%

15%19%11%

8%15%

10%18%

11%10%

6%5%

4%6%

9%

2%2%

1%1%

1%3%

2%2%

5%1%

2%5%

1%1%4%1%1%1%2%1%1%

1%

17%4%

5%9%

13%13%

9%7%6%

12%3%4%

10%6%5%5%4%2%4%2%3%2%

6%5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SeverodonetskKherson

ZaporizhiaKropyvnytskyi

MykolaivMariupol

ChernivtsiOdesa

PoltavaCherkasy

DniproKyiv

SumyChernihivZhytomyr

RivneKharkiv

LvivKhmelnytskyy

TernopilLutsk

UzhgorodIvano-Frankivsk

Vinnytsia



Enjoy a Variety of Leisure and Cultural Activities

33

1%2%6%

3%2%5%

1%5%6%

2%3%4%3%

7%4%4%

8%5%

13%10%9%11%

8%

21%23%

21%28%31%

27%34%33%29%28%

33%33%32%35%31%35%35%32%36%

28%32%

39%38%44%

51%48%

39%40%

47%42%

46%42%43%

40%40%

35%42%42%

27%37%

42%37%

39%40%39%

32%40%

40%

22%14%

25%17%

12%17%

12%11%

12%17%

14%14%

15%15%

19%8%

10%13%7%7%

13%10%

7%5%

2%1%

5%3%

1%

1%1%

2%2%

2%2%

3%2%

4%2%

1%4%

1%1%

2%5%

1%1%

4%12%

5%10%

6%8%7%

12%8%7%

9%14%

4%4%

12%14%

7%5%

12%11%

3%6%

2%3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonMykolaiv

KyivOdesa

ChernihivZaporizhiaUzhgorod

SeverodonetskChernivtsi

DniproKropyvnytskyi

CherkasyPoltava

KhmelnytskyyKharkiv

MariupolLviv

ZhytomyrIvano-Frankivsk

SumyRivne

VinnytsiaLutsk

Ternopil



Obtain High-Quality Education for Different Professions and Levels

34

1%1%5%

2%4%3%3%1%1%

6%3%3%5%6%

2%6%6%

5%6%5%

10%

14%15%

17%18%

16%21%

21%23%24%

26%26%27%

22%25%26%24%25%28%

26%27%30%31%

36%36%

39%43%

39%47%38%

38%39%43%37%

45%45%

35%36%

48%40%43%

39%31%

31%33%

34%44%

42%42%

35%29%

24%30%

29%20%

24%20%

25%19%

24%26%21%

17%24%21%

20%28%

23%20%15%

13%13%

9%

1%1%

2%2%

7%5%

3%3%3%2%

1%7%

5%3%3%

2%5%

3%5%

9%3%

3%1%1%

11%12%

16%1%3%

14%8%8%8%8%

4%5%

9%4%3%5%5%

7%9%

5%13%

3%2%2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


MariupolKherson

KyivCherkasy

ChernivtsiPoltava

OdesaChernihiv

ZaporizhiaUzhgorod

SumyLviv

KhmelnytskyyDnipro

VinnytsiaKropyvnytskyi

KharkivZhytomyr

Ivano-FrankivskRivne

TernopilLutsk



Achieve Your Full Potential and Pursue Your Dreams

35

1%

2%1%

1%1%1%1%

2%2%2%5%

3%4%

1%2%4%3%4%

7%

4%4%5%8%

9%12%

13%13%13%13%13%14%

15%14%16%

14%16%15%

20%19%

18%20%

22%27%

37%33%31%

32%29%

42%35%40%34%34%

41%

26%28%

31%26%

30%32%

40%35%44%

29%34%

46%41%

45%24%

32%21%

37%32%

32%26%

41%36%

27%34%

31%31%

27%27%

21%29%

25%20%

32%16%

18%16%

7%2%

1%9%

11%7%

2%5%

5%7%

4%8%

11%6%

10%10%

11%4%

7%6%9%

4%4%2%

6%37%

30%30%

12%5%

17%16%

6%10%

14%17%

13%14%

19%13%

17%7%

12%9%7%

23%7%7%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


MykolaivMariupol

KyivKherson

UzhgorodChernihiv

KhmelnytskyyOdesa

LvivKropyvnytskyi

SumyChernivtsi

KharkivVinnytsiaCherkasy

DniproPoltava

TernopilZhytomyr

Ivano-FrankivskRivneLutsk



Engage in Entrepreneurship

36

1%

2%1%1%1%1%1%1%

1%1%2%6%

2%1%3%4%2%4%3%

1%2%3%

6%7%

6%7%7%8%8%9%9%

11%10%11%

13%10%

14%14%

14%14%17%

21%23%

15%18%

27%23%

35%21%

19%18%

24%31%

35%37%

27%34%

25%27%

28%26%

31%29%

32%32%

35%45%

48%66%

50%43%

24%43%

38%31%

51%41%

33%38%

43%33%

31%37%

37%32%

32%36%

38%29%

30%22%

34%8%

10%22%

23%22%

29%38%

15%11%18%

11%11%18%

22%17%

17%25%14%

10%9%

10%8%

4%

1%6%

10%5%

10%6%6%5%2%

8%4%3%

8%5%

11%5%3%2%

8%7%

4%11%

2%3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ZaporizhiaMykolaiv

SeverodonetskOdesa

MariupolKharkiv

KropyvnytskyiSumy

KhmelnytskyyChernihiv

KhersonLviv

UzhgorodTernopilCherkasy

ChernivtsiKyiv

ZhytomyrPoltava

VinnytsiaDnipro

Ivano-FrankivskRivneLutsk



Be Paid Enough for Your Work

37

3%5%

3%1%

5%8%

7%3%

11%5%

9%10%

13%6%

9%14%

20%16%

14%19%

4%17%

29%

20%19%

20%25%27%

27%26%31%

36%29%37%

36%34%

32%40%37%

35%34%40%46%46%

62%53%

51%

35%51%

56%47%

37%40%

44%33%

35%32%

33%28%

30%41%

29%35%

39%26%

27%30%

28%26%

24%11%

16%22%

15%12%

17%14%

14%10%

8%18%

16%9%

11%8%

14%10%

8%13%

8%6%

4%5%

3%3%

1%2%2%

1%1%

3%2%

2%2%

4%3%

4%1%

2%3%

3%2%

2%2%

2%1%1%

1%

27%4%3%

12%15%

10%6%

18%17%

6%7%

15%13%

5%9%

6%2%

5%7%

4%2%2%2%4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivKherson

ZaporizhiaChernihiv

SeverodonetskPoltavaDnipro

CherkasyMariupol

KyivOdesaSumy

KharkivChernivtsi

KropyvnytskyiKhmelnytskyy

RivneZhytomyrVinnytsia

LvivTernopil

UzhgorodLutsk

Ivano-FrankivskExcellent Good Average Bad Terrible Difficult to answer


Freely Exercise Your Spiritual Beliefs

38

Corruption at the Local Level

20%21%24%

28%38%39%40%40%40%40%42%42%43%43%44%

47%47%49%51%51%53%

58%60%61%

41%45%

53%44%

47%43%35%30%

43%41%47%

36%35%37%

29%35%

29%39%

42%31%

44%35%30%29%

7%8%

12%11%

4%4%

10%9%

7%8%

5%4%4%

4%

5%4%

8%1%

8%1%

2%3%1%

1%2%

2%3%

1%1%

3%1%

2%2%

1%8%2%

2%2%

2%1%

2%

1%1%1%

31%23%

9%14%

10%14%14%

19%8%9%

5%17%

10%13%

25%11%

18%3%

6%8%

3%4%

6%8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolChernihiv

KhmelnytskyyIvano-Frankivsk

OdesaChernivtsiVinnytsia

KharkivLutsk

PoltavaTernopilCherkasyKherson


DniproMykolaiv

RivneUzhgorod

LvivZaporizhiaZhytomyr

KyivSumy

Significant problem Somewhat of a problem Not really a problem Not a problem at all Difficult to answer

In your opinion, how serious of a problem is corruption in your city?

40

37%39%40%42%44%

51%52%53%55%56%57%57%59%62%64%64%67%68%70%70%72%72%73%73%

51%46%47%

37%47%

47%34%30%

30%33%33%

29%26%

16%33%

29%27%

25%24%20%

24%25%23%

19%

2%1%

3%7%

6%1%

5%3%

11%7%

3%4%5%

5%1%

1%3%

3%2%

2%2%

3%4%

3%1%

1%2%

1%

1%1%

1%

1%1%

2%

1%1%

10%14%

8%11%3%1%9%

13%4%3%7%8%9%

16%2%5%2%4%3%8%2%2%

3%

0% 20% 40% 60% 80% 100%


ChernivtsiKherson

KhmelnytskyyUzhgorodZhytomyr

LutskChernihiv

Ivano-FrankivskVinnytsia

KharkivRivne

KropyvnytskyiCherkasy

LvivDniproOdesa

TernopilMykolaivPoltava

KyivZaporizhia

Sumy

Significant problem Somewhat of a problem Not really a problem Not a problem at all Difficult to answer

February 2016

In your opinion, how serious of a problem is corruption in your city? (continued)

20%21%24%28%

38%39%40%40%40%40%42%42%43%43%44%47%47%49%51%51%53%

58%60%61%

41%45%

53%44%

47%43%

35%30%

43%41%47%

36%35%37%

29%35%29%

39%42%

31%44%35%30%29%

7%8%

12%11%

4%4%

10%9%

7%8%

5%4%4%4%

5%

4%8%

1%8%

1%2%3%1%

1%2%

2%3%

1%1%

3%1%

2%2%

1%8%2%

2%2%

2%1%

2%

1%1%1%

31%23%

9%14%10%14%

14%19%

8%9%5%

17%10%

13%25%

11%18%

3%6%8%3%4%6%8%

0% 20% 40% 60% 80% 100%

MariupolChernihiv


OdesaChernivtsiVinnytsia

KharkivLutsk

PoltavaTernopilCherkasyKherson


DniproMykolaiv

RivneUzhgorod

LvivZaporizhiaZhytomyr

KyivSumy

February 2017

41

42*Scores are based on a three-point scale, with “3” indicating that corruption is a very serious problem and “0” indicating that corruption is not a problem at all. Mariupol and Severodonetsk did not participate in the 2015 survey.

2.6 2.6 2.6 2.5 2.5 2.5 2.5 2.4 2.4 2.4 2.4 2.4 2.4 2.4 2.4 2.3 2.3 2.3 2.3 2.3 2.2 2.1 2.1 2.1

-

0.5

1.0

1.5

2.0

2.5

3.0 March 2015 February 2016 February 2017

In your opinion, how serious of a problem is corruption in your city? (continued)

1%

1%1%1%2%1%2%2%

1%2%1%

5%1%2%2%1%1%5%

2%6%

3%

1%1%

3%2%3%2%3%2%2%

4%2%

5%3%4%

4%5%3%3%6%5%

4%6%

11%9%

4%5%

14%16%15%16%17%17%17%17%

20%17%19%19%15%20%

21%21%

19%22%

22%24%

21%33%

64%68%

58%61%

46%56%

39%41%

56%49%

60%46%

59%55%

60%55%

45%40%

43%47%

49%48%

52%42%

26%19%

15%10%

20%7%

22%25%

17%20%

5%11%

14%12%

8%8%

13%28%22%

14%6%

3%3%

5%

5%6%

10%11%

15%17%

19%13%

6%9%

13%20%

3%8%8%

11%16%

7%8%

10%13%

17%8%9%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


KhersonLviv

CherkasyVinnytsia

OdesaKropyvnytskyi

ZhytomyrChernihiv

SumyChernivtsi

LutskKyiv

RivneIvano-Frankivsk

PoltavaMariupol

DniproTernopilKharkiv

ZaporizhiaUzhgorod

Khmelnytskyy

More than 5 times 3-5 times 1 or 2 times Never Difficult to answer Refused to answer

In the past two years, how often, if ever, have you or an acquaintance had to do a favor, give a gift or pay a bribe to a local

official in order to receive a service or document from him/her?

43

1%1%1%1%1%3%1%2%2%

4%1%1%1%2%4%1%1%3%

3%3%4%3%

2%3%

2%4%2%2%2%

1%2%4%4%4%5%5%3%6%6%

4%4%5%5%14%

8%11%11%

14%13%11%14%13%14%

17%17%18%19%20%18%16%

22%19%20%

24%22%

29%31%

28%

57%56%

60%59%

74%58%

68%64%

73%64%55%

36%51%50%49%

60%47%

37%48%

63%68%

43%49%

37%

27%7%

9%14%

4%11%

6%12%

6%7%

11%14%

13%9%15%

7%15%

19%10%

3%1%

4%7%

11%

7%23%

17%13%

7%14%

8%6%3%

10%11%

27%12%

16%11%

7%12%

18%13%

5%1%

16%4%7%

0% 20% 40% 60% 80% 100%

MykolaivIvano-Frankivsk

SumySeverodonetsk

MariupolChernihiv

LvivKropyvnytskyi

TernopilZhytomyr

KharkivChernivtsi

KhersonKhmelnytskyy

DniproRivne

PoltavaOdesa

KyivLutsk

ZaporizhiaVinnytsiaCherkasyUzhgorod

More than 5 times 3-5 times 1 or 2 times Never Difficult to answer Refused to answer

February 2016

1%

1%1%1%2%1%2%2%

1%2%1%5%1%2%2%1%1%5%2%6%3%

1%1%

3%2%3%2%3%2%2%

4%2%

5%3%4%4%5%3%3%6%5%4%

6%11%

9%

4%5%

14%16%15%16%17%17%17%

17%20%

17%19%19%15%20%21%21%19%22%

22%24%

21%33%

64%68%

58%61%

46%

56%39%41%

56%49%

60%46%

59%55%60%55%

45%40%

43%47%

49%48%

52%42%

26%19%

15%10%

20%7%

22%25%

17%20%

5%11%

14%12%

8%8%

13%28%22%14%6%

3%3%

5%

5%6%

10%11%

15%17%19%

13%6%

9%13%

20%3%8%8%

11%16%

7%8%

10%13%

17%8%9%

0% 20% 40% 60% 80% 100%


KhersonLviv

CherkasyVinnytsia

OdesaKropyvnytskyi

ZhytomyrChernihiv

SumyChernivtsi

LutskKyiv

RivneIvano-Frankivsk

PoltavaMariupol

DniproTernopilKharkiv

ZaporizhiaUzhgorod

Khmelnytskyy

February 2017

In the past two years, how often, if ever, have you or an acquaintance had to do a favor, give a gift or pay a bribe to a local official in order to

receive a service or document from him/her? (continued)

44

33%35%

41%47%

50%50%51%52%54%55%56%

61%61%62%63%63%64%64%66%67%68%

71%75%

80%

12%9%

6%14%

5%8%7%7%

13%21%

25%2%

16%16%

6%7%5%

1%5%

12%9%

15%6%

7%

55%57%

53%39%

45%42%41%41%

33%24%

20%37%

23%22%

32%30%

31%35%

29%21%

23%13%

19%13%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolDnipro

CherkasySumy

TernopilKropyvnytskyi

VinnytsiaKharkiv

ZhytomyrPoltavaKherson

SeverodonetskChernihiv

OdesaChernivtsi

LvivLutsk

Ivano-FrankivskKyiv

RivneMykolaiv

KhmelnytskyyUzhgorod

Zaporizhia

Yes No Difficult to answer

In the past two years, have you or an acquaintance had to do a favor, give a gift or pay a bribe to a local official in order to receive a service or document from

him/her? (continued)Do you consider this to be an act of corruption?

45

38%55%58%59%60%61%63%65%65%69%69%70%70%70%72%72%75%77%78%80%80%83%86%87%

27%14%8%

13%10%8%12%11%

4%8%15%

8%9%

18%11%11%

11%7%5%4%10%6%4%11%

35%32%

34%28%30%31%

25%24%

31%23%

16%22%22%

13%17%17%13%

16%18%17%

10%11%11%

2%

0% 20% 40% 60% 80% 100%

SeverodonetskOdesaRivne

DniproKropyvnytskyi

KharkivChernihiv

PoltavaZhytomyrVinnytsiaCherkasy

KyivMariupolKherson

LvivSumyLutsk

ChernivtsiTernopilMykolaiv

UzhgorodKhmelnytskyy

Ivano-FrankivskZaporizhia




February 2016

33%35%

41%47%50%50%51%52%54%55%56%

61%61%62%63%63%64%64%66%67%68%71%75%

80%

12%9%

6%14%5%8%7%7%

13%21%25%

2%16%16%

6%7%5%

1%5%

12%9%

15%6%

7%

55%57%53%

39%45%42%41%41%

33%24%20%

37%23%22%

32%30%31%

35%29%

21%23%

13%19%

13%

0% 20% 40% 60% 80% 100%

MariupolDnipro

CherkasySumy


VinnytsiaKharkiv

ZhytomyrPoltavaKherson


OdesaChernivtsi

LvivLutsk

Ivano-FrankivskKyiv

RivneMykolaiv

KhmelnytskyyUzhgorod

Zaporizhia

February 2017

46



(Percentage of respondents who consider this to be an act of corruption)

80%75%

71%68% 67% 66% 64% 64% 63% 63% 62% 61% 61%

56% 55% 54% 52% 51% 50% 50%47%

41%

35%33%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

March 2015 February 2016 February 2017

47*Mariupol and Severodonetsk did not participate in the 2015 survey.

14%14%16%18%18%

26%26%

29%32%35%

41%41%41%41%42%44%46%46%

51%51%

58%58%61%

65%

74%72%

72%70%

53%39%

50%56%

55%45%

55%49%

46%46%

40%47%45%

49%40%

45%36%

23%21%

29%

12%14%13%13%

29%36%

23%15%13%

21%5%

11%13%13%

18%9%

10%5%

9%4%

6%18%18%

6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KropyvnytskyiUzhgorodChernivtsi


MariupolKyiv

Ivano-FrankivskChernihiv

LvivOdesa

KhmelnytskyyCherkasy

KharkivSumy

TernopilRivne

DniproKherson

ZhytomyrPoltava

LutskVinnytsia

Zaporizhia


48

(Respondents who have personally/whose friends or relatives had to give a gift or pay a bribeto a local official in order to receive services or a document in the last two years)

Do you think one can do without such acts of corruption?

Vinn

ytsi

a

Dni

pro

Zhyt

omyr

Zapo

rizh

ia

Ivan

o-Fr

anki

vsk

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

You know about high level of corruption from mass media

46% 55% 58% 61% 44% 59% 46% 57% 75% 64% 51% 44% 61% 62% 61% 53% 60% 53% 48% 53% 59% 50% 45% 59%

Your friends or relatives had to pay a bribein the last six months

11% 18% 15% 17% 12% 16% 14% 18% 8% 5% 10% 12% 12% 8% 16% 29% 17% 8% 22% 12% 18% 12% 13% 6%

You personally had to pay a bribe in the last six months 7% 4% 7% 10% 11% 9% 6% 11% 2% 3% 7% 13% 8% 6% 7% 9% 7% 7% 8% 7% 6% 5% 5% 3%

Other 15% 4% 11% 5% 18% 4% 14% 2% 3% 13% 12% 6% 12% 3% 4% 7% 3% 8% 13% 8% 4% 6% 4% 9%


49

Which key factor leads you to the conclusion about the level of corruption in Ukraine?

In your opinion, has corruption among your municipal authorities decreased, increased or remained at the same level

over the last year?

50

3%4%5%5%5%5%5%6%6%7%7%7%8%8%9%9%10%11%11%12%14%15%

20%20%

26%15%

36%28%19%

32%30%30%

19%17%

15%33%25%

44%18%

27%25%

14%26%

19%19%18%

11%12%

66%43%

47%52%

44%44%

44%42%

46%66%

54%40%55%

41%54%

46%47%

39%51%

49%59%

37%55%43%

5%37%

13%15%

32%19%20%

22%30%

10%24%

19%13%

7%20%18%18%

36%12%

20%8%

30%14%

25%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


KyivLviv

MykolaivPoltava


KharkivUzhgorodChernihiv

KhersonZhytomyr

RivneOdesaDniproSumy

MariupolLutsk

VinnytsiaTernopilCherkasy


Decreased Increased Remained on the same level Difficult to answer

If you were to compare the level of corruption of your municipal authorities to that of national authorities, is it higher, lower or the

same?

51

2%2%3%3%4%5%5%5%5%5%5%5%5%7%7%9%10%10%

13%14%14%14%16%

32%44%

38%20%24%

16%32%22%36%

31%21%

35%26%

42%17%24%

13%14%

24%27%25%24%

10%21%

33%42%37%

43%32%49%

38%56%

47%45%

50%50%49%35%

54%44%

70%53%

58%48%50%

42%59%45%

35%12%

22%35%

41%32%

26%17%

12%19%

24%10%

20%17%

23%24%

9%23%

7%12%11%

20%17%17%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolKhmelnytskyy

ChernihivMykolaiv


CherkasyVinnytsia

LutskPoltava

KropyvnytskyiTernopil

OdesaIvano-Frankivsk

ChernivtsiKherson

ZaporizhiaDniproRivne

ZhytomyrUzhgorod

SumyKyivLviv

Higher Lower On the same level Difficult to answer

Are you aware of any specific policies or programs from your municipal authorities aimed at combatting corruption?

52

1%2%2%2%3%3%3%4%4%4%4%5%6%6%6%6%7%7%7%7%9%10%10%

15%7%

20%21%

27%26%

14%25%

31%30%42%

34%25%

36%39%

32%52%

26%25%

34%32%29%

29%29%

81%78%

72%67%

64%63%

77%67%53%

50%50%

51%61%

51%50%57%

34%50%

58%55%

49%53%53%52%

3%13%

6%9%7%8%7%6%

12%16%

3%11%

9%7%

4%5%

8%17%

11%4%

12%10%

8%9%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


UzhgorodChernihivTernopil

ZhytomyrMykolaivKharkivKhersonMariupol

LvivPoltava

VinnytsiaChernivtsi

LutskKyiv

SumyIvano-Frankivsk


OdesaCherkasy

RivneDnipro

I know about it I've heard something about it I haven't heard about anything Difficult to answer

4%6%8%8%10%11%11%13%14%14%14%14%15%15%15%16%

20%20%22%22%

25%25%27%

35%

53%59%70%68%60%64%

53%58%

36%32%

43%37%

50%53%40%45%

50%44%45%26%

25%36%36%

23%

42%35%

22%23%

30%25%

36%29%

50%55%

43%49%

35%32%

44%39%

31%36%34%

53%49%38%38%43%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SeverodonetskPoltava

ZaporizhiaUzhgorod

LvivKyiv

KhersonRivne

ChernihivMariupolKharkiv

KropyvnytskyiZhytomyrTernopil

VinnytsiaMykolaiv

SumyChernivtsi


CherkasyOdesaDnipro

Khmelnytskyy


Do you think that your mayor is making an effort to end corruption at the municipal authority level?

53

6%12%14%14%15%15%17%18%20%21%23%23%23%24%25%25%26%28%31%33%33%37%37%

44%

66%55%

41%24%

66%62%

36%25%

59%45%43%

44%39%50%

51%34%

49%

42%40%

32%27%

36%31%

32%

28%33%

45%62%

20%23%

47%

58%21%

34%34%33%38%

25%24%41%

25%30%29%

36%40%

28%32%

24%

0% 20% 40% 60% 80% 100%


KropyvnytskyiMariupol

UzhgorodPoltava

ChernihivMykolaiv

ZaporizhiaKyiv

VinnytsiaLviv

ZhytomyrLutsk

TernopilKharkiv

SumyRivne

CherkasyDnipro

Ivano-FrankivskChernivtsi

OdesaKhmelnytskyy


Do you think that your mayor is making an effort to end corruption at the municipal authority level? (continued)

February 2016

4%6%8%8%10%11%11%13%14%14%14%14%15%15%15%16%20%20%22%22%25%25%27%

35%

53%59%

70%68%

60%64%

53%58%

36%32%

43%

37%50%53%40%

45%50%

44%45%

26%25%

36%36%23%

42%35%

22%23%

30%25%

36%29%

50%55%

43%49%

35%32%

44%39%31%36%34%

53%49%

38%38%

43%

0% 20% 40% 60% 80% 100%


ZaporizhiaUzhgorod

LvivKyiv

KhersonRivne

ChernihivMariupolKharkiv

KropyvnytskyiZhytomyrTernopil

VinnytsiaMykolaiv

SumyChernivtsi


CherkasyOdesaDnipro

Khmelnytskyy

February 2017

54

Do you think that your mayor is making an effort to end corruption at the municipal authority level?

(Percentage of respondents who think that the mayor is making an effort to end corruption at the municipal authority level)

35%

27% 25% 25%

22% 22% 20% 20%

16% 15% 15% 15% 14% 14% 14% 14% 13%11% 11% 10%

8%8%

6% 4%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%


55*Mariupol and Severodonetsk did not participate in the 2015 survey.

Vin

nyts

ia

Dni

pro

Zhyt

omyr

Zapo

rizh

ia

Ivan

o-Fr

anki

vsk

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

Simplifying to the greatest extent possible the process for issuing permits, references, etc.

23% 26% 31% 57% 40% 36% 24% 35% 32% 33% 42% 9% 24% 17% 34% 20% 40% 37% 36% 21% 30% 33% 38% 26%

Obligatory and periodic public accountability of municipal and law-enforcement authorities for anti-corruption efforts

34% 18% 16% 36% 22% 29% 25% 38% 27% 18% 32% 13% 34% 7% 28% 29% 21% 27% 26% 35% 26% 21% 20% 16%

Publishing city budgets in their entirety for citizens 19% 16% 20% 47% 23% 23% 22% 31% 24% 24% 26% 10% 23% 10% 25% 23% 28% 21% 18% 32% 19% 14% 22% 14%

Better incorporate citizen feedback during the selection process of top local officials at law-enforcement and judicial agencies

22% 18% 24% 21% 23% 28% 17% 32% 23% 11% 26% 9% 28% 11% 23% 22% 19% 18% 25% 23% 21% 14% 14% 14%

Implement a system of open competition to select top municipal officials 21% 15% 18% 19% 18% 26% 12% 24% 16% 23% 31% 8% 20% 17% 21% 23% 19% 19% 22% 18% 24% 16% 15% 18%

Exert public pressure through journalistic investigations, demonstrations, etc. 17% 10% 19% 22% 18% 18% 19% 22% 18% 15% 15% 15% 26% 11% 17% 22% 19% 23% 11% 22% 14% 17% 17% 12%

Early elections for city mayor 4% 6% 5% 9% 4% 13% 2% 4% 7% 3% 7% 15% 17% 2% 3% 8% 2% 11% 5% 3% 11% 1% 3% 6%

Early elections for city council 4% 7% 2% 9% 7% 11% 2% 5% 6% 2% 8% 8% 22% 2% 4% 7% 2% 13% 3% 4% 12% 3% 3% 6%

Other 3% 10% 5% 11% 13% 2% 11% 4% 2% 2% 3% 4% 4% 3% 3% 10% 5% 2% 8% 4% 2% 3% 2% 1%Nothing will help because municipal authorities are powerless, as anti-corruption efforts fully depend on central authorities

29% 31% 23% 13% 24% 19% 26% 10% 27% 44% 26% 38% 10% 52% 37% 41% 29% 22% 32% 16% 26% 28% 34% 47%


56

Which of the following measures do you think would be the most effective in decreasing corruption in your city?

(No more than three answers)

Assessment of the Quality of Public Goods and Services

Average Score of the Quality of Public Goods and Services in the City

2.72.82.82.82.82.82.82.82.8

2.93.03.03.03.03.03.03.13.13.13.23.2

3.33.3

3.5

2.0 3.0 4.0 5.0

KhersonUzhgorodMykolaiv

ChernivtsiOdesaSumy


KyivDnipro

SeverodonetskChernihivCherkasy

PoltavaZhytomyr

LvivIvano-Frankivsk

KhmelnytskyyMariupolTernopil

RivneLutsk

KharkivVinnytsia

58

*This score represents the average value of the quality of all 22 measured services in this survey, with “1” indicating a terrible score and “5” indicating an excellent score.

Average Score of the Quality of Public Goods and Services in the City (continued)

3.5 3.4 3.43.3 3.2 3.2 3.2 3.1 3.1 3.1 3.1 3.1 3.0 3.0 3.0 3.0 2.9 2.9 2.9 2.9 2.9 2.9 2.8 2.7

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5


59

*This score is the average value of the quality of all 22 measured services in this survey, with “1” indicating a terrible score and “5” indicating an excellent score. The cities of Mariupol and Severodonetsk did not participate in the 2015 survey.

1%

2%

2%2%1%1%2%3%2%1%1%2%4%2%

5%3%4%

11%

8%8%10%12%14%

13%17%16%16%20%21%20%

23%26%

28%29%28%

27%30%34%

31%35%35%44%

35%45%38%43%

38%44%56%

29%43%42%27%

41%34%29%

52%47%40%

45%55%

45%41%

46%40%

30%

38%36%44%32%

44%31%

25%35%

28%29%

25%23%28%

26%18%

20%24%

16%11%

17%15%

12%16%

11%

19%10%

5%13%

3%9%

2%18%

10%8%

26%13%9%

16%1%2%7%8%

2%3%

8%3%5%4%

1%

2%1%

1%

3%

1%2%

1%1%1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKherson


MykolaivDnipro


KyivPoltava

SumyCherkasy

KharkivZhytomyrChernihivMariupol

OdesaRivne

KhmelnytskyyLviv


TernopilVinnytsia


How would you rate the quality of each of the following services and/or public goods that are available in your city?

Sidewalks

60

How would you rate the quality of each of the following services and/or public goods that are available in your city? (continued)

61

Sidewalks

3.53.2 3.2 3.2 3.1 3.1 3.1 3.1 3.0 2.9 2.9 2.8 2.8 2.7 2.7 2.7 2.7 2.6 2.6 2.5 2.5 2.5 2.5 2.3

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0March 2015 February 2016 February 2017

*These scores are based on citizen satisfaction ratings, with “1” indicating a terrible score and “5” indicating an excellent score. The cities of Mariupol and Severodonetsk did not participate in the 2015 survey.

1%1%2%1%2%4%1%1%3%4%3%4%4%5%

2%10%5%10%5%9%5%9%

25%29%

11%15%

21%23%

23%31%

34%37%

35%35%38%39%41%

42%48%

41%46%

41%49%

49%54%

53%53%

55%

26%51%

47%40%

30%40%

52%47%

44%43%

46%35%

42%37%

47%37%

34%26%

37%32%

33%29%

17%12%

35%24%

25%28%

31%20%

11%15%

15%15%

12%17%

10%14%

3%10%14%

17%7%

8%6%

6%4%

3%

28%9%

7%14%

5%2%1%3%4%

4%2%

1%

2%

5%

2%2%

1%1%

4%

1%

1%1%

1%1%

1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

LvivKhersonMykolaiv

ChernivtsiSumy


UzhgorodPoltava

KyivChernihiv

DniproIvano-Frankivsk

OdesaZaporizhia

RivneMariupol

ZhytomyrSeverodonetsk

CherkasyTernopil

LutskVinnytsia

Kharkiv



Trash Collection

62

63


Trash Collection

4.1 4.0

3.6 3.6 3.5 3.5 3.5 3.5 3.4 3.4 3.3 3.3 3.3 3.2 3.2 3.2 3.2 3.2 3.1 3.02.8 2.8 2.7

2.2

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%

1%2%

2%1%3%2%3%2%

7%7%

2%5%

11%3%4%2%

15%12%

11%14%18%

20%22%

24%24%

26%28%31%

30%31%32%34%

34%34%

42%40%35%43%

45%48%

48%56%

54%57%47%

37%37%

49%33%

52%43%

59%50%45%39%38%

32%30%

44%37%36%36%

33%37%

21%25%

28%24%

24%25%

32%21%

32%16%

19%9%

15%17%

16%18%21%

21%10%

9%13%11%11%

10%8%

7%

7%4%

2%17%

8%5%

7%3%4%

4%9%6%4%7%

3%3%5%3%

3%1%

1%9%

1%1%1%2%2%3%

2%

1%2%2%

2%5%2%1%2%2%4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKhersonMykolaiv

SumyChernivtsi

LvivOdesa

KhmelnytskyyKropyvnytskyi

ZaporizhiaChernihiv

PoltavaKyiv

Ivano-FrankivskDnipro

ZhytomyrSeverodonetsk

CherkasyRivne

TernopilLutsk

MariupolVinnytsia

Kharkiv



Sewage

64

65


Sewage

3.7 3.73.4 3.4 3.4 3.4 3.4 3.3 3.2 3.2 3.2 3.1 3.1 3.1 3.1 3.0 3.0 3.0 2.9 2.8 2.8 2.7 2.7 2.6

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%

1%1%

1%1%1%

1%1%2%2%1%1%1%1%1%1%

6%6%

7%8%8%8%9%9%10%

10%11%12%13%14%14%15%15%17%17%17%18%21%21%22%

22%27%

45%34%45%35%53%34%

37%35%

37%37%

34%30%

34%38%30%

34%47%36%

43%37%

42%42%

36%28%

37%32%

34%36%31%

46%41%

44%39%

35%43%

41%32%

34%28%

28%25%

36%26%

27%25%

15%20%

20%

10%23%

10%16%

4%2%10%

6%10%

9%9%

11%12%

9%21%

18%7%10%

12%14%

10%6%

14%13%

1%3%2%4%4%

8%3%3%1%

6%

3%7%

3%4%3%3%1%1%2%1%

15%2%

6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonSumy

ChernihivKyiv



OdesaDnipro


KharkivLutsk

ZhytomyrCherkasy

LvivKhmelnytskyy

TernopilChernivtsi

PoltavaMariupol

RivneVinnytsia



Medical Institutions

66

67


Medical Institutions

3.0 2.9 2.9 2.8 2.8 2.7 2.7 2.7 2.7 2.6 2.6 2.6 2.6 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.5 2.4 2.3

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%1%

1%

1%2%

3%3%2%5%

2%4%2%2%7%6%5%5%

15%22%

5%6%

16%18%18%

20%22%21%22%

24%23%

28%30%

27%31%

29%32%34%

34%40%42%

46%46%

45%

59%43%

41%47%

41%44%

46%53%49%

42%52%

40%39%39%

46%40%

35%44%

39%39%

41%35%

28%23%

28%37%

30%26%

28%32%

25%23%

19%29%

17%22%

20%20%

17%20%

20%13%

12%10%

10%11%

7%6%

7%11%10%

7%11%

2%5%1%

7%4%

4%7%

6%7%

2%4%

9%6%

3%3%1%2%1%2%

1%2%2%3%1%2%1%2%

1%1%3%2%3%2%1%1%

5%2%1%2%3%2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKherson

ChernivtsiKropyvnytskyi

SumyMykolaiv

LvivChernihiv


PoltavaOdesa

CherkasyKyiv

SeverodonetskDnipro

ZhytomyrTernopil

RivneMariupol

KhmelnytskyyLutsk

KharkivVinnytsia



Transportation Infrastructure/Public Transport

68

69


Transportation Infrastructure/Public Transport

3.83.7

3.4 3.4 3.4 3.33.1 3.1 3.1 3.0 3.0 3.0 3.0 3.0 3.0 2.9 2.9 2.9 2.9 2.8 2.7 2.7 2.6

2.5

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%1%1%1%4%4%1%

2%1%6%

2%3%5%

3%4%6%7%

4%1%

8%9%

22%37%

11%18%

22%24%

22%24%

27%29%28%29%

29%33%32%

34%38%38%36%35%43%50%

45%49%

51%50%

50%41%

36%60%38%36%

50%51%

47%34%

45%47%

45%36%

45%36%

41%35%

41%40%

32%35%

21%11%

30%30%

29%12%

29%23%

21%19%

19%26%

19%15%

18%19%

12%17%

14%15%

8%8%

11%5%

5%2%

8%10%

10%2%6%

12%1%2%

3%8%

2%1%

2%5%3%5%3%7%3%

1%2%1%

1%

2%1%1%1%

1%

1%

1%1%1%1%1%1%

2%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonOdesa

KropyvnytskyiMykolaiv

DniproSumy

ChernihivUzhgorod

SeverodonetskChernivtsiZaporizhia

MariupolKhmelnytskyy

KyivPoltava

CherkasyRivne

ZhytomyrTernopil

LvivLutsk


Kharkiv



Street Lighting

70

71


Street Lighting

4.2

3.93.6 3.5 3.4 3.4 3.3 3.3 3.2 3.2 3.2 3.2 3.2 3.1 3.1 3.1 3.1 3.1

2.9 2.9 2.8 2.7 2.7 2.7

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



2%1%2%

2%

1%2%1%1%2%1%

9%

1%2%2%4%4%5%5%5%6%

6%8%8%

10%10%

10%11%12%

13%13%14%15%

17%19%

34%

8%7%

30%26%

23%21%

36%18%

28%31%

38%29%

33%37%35%33%

45%33%34%34%

49%36%

40%39%

37%55%

35%40%

43%47%

44%32%

39%37%

45%34%

35%32%

32%41%

34%38%36%

32%29%

30%31%

11%

53%37%

33%29%28%23%

12%43%

27%23%

8%25%

20%19%

21%14%

8%14%

12%17%

5%14%

8%5%

1%2%4%3%

1%

1%1%1%1%1%2%

4%1%1%1%1%2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ZaporizhiaUzhgorod

KhersonOdesa



SumyKyiv

ChernihivZhytomyrCherkasyTernopil

Ivano-FrankivskKhmelnytskyy

MariupolPoltavaKharkivDnipro

LvivRivneLutsk

VinnytsiaExcellent Good Average Bad Terrible Difficult to answer


Roads

72

73


Roads

3.3

2.8 2.7 2.6 2.6 2.6 2.5 2.5 2.5 2.4 2.4 2.4 2.3 2.3 2.3 2.32.1 2.1 2.1 2.1 2.0

1.91.7

1.6

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%1%

1%

1%

1%

1%

1%4%3%2%

3%2%3%4%

4%4%

5%6%6%

5%6%7%8%8%10%10%10%

10%10%12%

16%14%

18%20%

22%29%

19%16%

22%48%

28%26%

17%24%

31%32%30%35%29%32%27%

39%31%30%

36%43%30%

48%

40%36%

40%34%

53%36%

42%40%

43%34%

38%41%

31%32%

28%32%

38%30%44%43%

29%27%

23%20%

29%31%

32%41%

18%10%

20%15%26%

23%10%

6%18%

11%25%

23%16%

12%10%

6%15%

7%18%

5%

6%2%

6%5%3%1%

5%13%

8%12%

15%14%12%13%

8%3%

8%7%

4%8%

3%6%

7%5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


OdesaMykolaiv

ChernihivZaporizhia

SumyKharkiv

UzhgorodKyiv

KropyvnytskyiLviv

ChernivtsiIvano-Frankivsk

CherkasyTernopil

DniproPoltava

KhmelnytskyyMariupol

ZhytomyrRivne

VinnytsiaLutsk



Industrial Zones/Industrial Development

74

75


Industrial Zones/Industrial Development

2.92.8

2.6 2.6 2.5 2.5 2.5 2.5 2.5 2.5 2.4 2.4 2.3 2.3 2.3 2.3 2.2 2.2 2.1 2.0 2.0 2.0 1.9 1.8

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%

3%

1%2%4%

1%2%

2%2%2%5%2%4%6%6%7%11%9%12%

9%12%

16%19%20%21%

20%20%

23%24%24%

26%25%28%30%

27%35%33%

32%34%35%

35%44%

43%

45%39%

42%49%47%51%42%

43%45%

46%45%

39%47%

41%49%

41%47%49%42%

32%34%

31%27%

28%

27%29%

21%14%

25%17%

21%22%

15%13%

16%27%8%

13%11%

8%10%

10%12%

13%11%10%

10%9%

5%2%

5%1%

2%2%

5%4%

4%2%

5%1%

4%2%

4%1%

3%

3%2%

4%3%

1%1%

14%18%

13%17%

6%9%

10%8%

13%14%

8%6%

13%15%

5%17%

4%4%

6%13%

10%10%9%8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonMykolaiv

KyivSeverodonetsk

ZaporizhiaChernihivChernivtsi

DniproLviv

KropyvnytskyiOdesa

UzhgorodCherkasy

Ivano-FrankivskPoltava

MariupolTernopil

KhmelnytskyyRivne

KharkivZhytomyr

SumyVinnytsia

Lutsk



Sports Facilities

76

77


Sports Facilities

3.6 3.6 3.4 3.3 3.3 3.3 3.3 3.3 3.2 3.2 3.2 3.1 3.1 3.1 3.0 3.0 3.0 3.0 3.0 2.9 2.9 2.92.7 2.7

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%4%1%1%2%4%3%2%4%4%

2%1%

6%4%

2%7%

2%11%

5%5%

10%11%

13%10%

14%22%28%29%30%

28%30%34%

33%34%

36%39%

35%36%

39%36%

41%32%40%

43%38%39%

45%51%

60%41%

33%49%

54%41%

46%44%

39%40%40%

41%38%43%37%40%

33%35%

44%42%

28%30%

26%26%

16%14%25%

10%6%

13%6%

14%7%

8%6%

8%11%

9%6%

9%5%

8%5%5%

9%6%

6%5%

1%3%

3%1%

3%

3%2%

1%

2%3%

1%1%

2%1%1%

1%2%

1%1%

7%16%

13%8%8%

11%16%

6%14%13%14%12%

9%3%

15%7%

18%11%

5%4%

14%12%

8%7%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKyiv

MykolaivOdesa

ChernihivDnipro


CherkasyIvano-Frankivsk

KropyvnytskyiUzhgorodChernivtsi

PoltavaLviv

RivneMariupol


TernopilKharkiv

SumyLutsk

Vinnytsia



Universities, Technical Institutes, Colleges

78

79


Universities, Technical Institutes, Colleges

3.7 3.7 3.6 3.6 3.5 3.5 3.5 3.4 3.4 3.4 3.4 3.4 3.4 3.3 3.3 3.3 3.3 3.3 3.2 3.2 3.2 3.1 3.1 3.0

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%3%

2%1%3%5%4%

1%3%1%5%

1%7%

3%

12%6%7%

4%9%9%10%9%

18%24%29%

31%32%

31%29%33%37%37%39%

36%42%

36%41%44%

33%39%38%45%

41%46%47%50%

59%40%

42%45%

53%47%

39%37%

44%35%

39%42%32%34%

34%41%

34%35%

42%40%32%

37%27%

27%

14%15%

16%11%

6%5%

13%7%

7%10%

7%11%

4%7%

6%12%

9%11%

6%7%

4%4%

7%5%

1%5%

3%

3%2%

2%1%

2%

1%

2%2%

2%1%

2%

1%

6%13%12%

8%8%

14%10%

16%11%

13%14%

4%21%

15%15%

2%11%

7%5%3%

12%4%

10%8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKyiv

MykolaivOdesa

ChernihivKropyvnytskyi

DniproCherkasyUzhgorod

Ivano-FrankivskLviv

PoltavaMariupolKharkiv

SeverodonetskZaporizhiaZhytomyrChernivtsi

RivneTernopil

SumyKhmelnytskyy

LutskVinnytsia



Schools

80

81


Schools

3.7 3.7 3.6 3.6 3.5 3.5 3.5 3.5 3.5 3.4 3.4 3.4 3.4 3.4 3.4 3.3 3.3 3.3 3.3 3.2 3.2 3.2 3.1 3.0

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%

2%3%1%4%

1%1%

5%4%

2%6%9%4%

2%6%6%6%

7%4%

9%10%

18%20%

19%22%25%

24%27%28%

28%31%35%

34%30%35%

39%39%

35%35%36%45%

39%46%

43%48%

60%41%39%

50%43%39%38%

53%40%37%

32%35%36%43%42%33%

39%33%33%

32%30%

37%29%

32%

13%19%

17%8%

12%17%19%

7%13%

6%11%

10%10%

11%2%

5%14%

8%12%

19%9%

7%7%

5%

1%

6%1%

1%2%

4%2%

2%3%

2%2%

2%

1%1%

3%2%

1%1%

1%

7%19%

17%17%

18%14%

11%9%

11%18%

20%14%13%

4%16%

21%5%

17%11%

3%13%

5%12%

4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonMykolaiv

KyivKropyvnytskyi

LvivIvano-Frankivsk

OdesaChernihiv

DniproCherkasy

SeverodonetskSumy

ZhytomyrPoltava

UzhgorodMariupol

RivneKharkiv


VinnytsiaTernopil

LutskKhmelnytskyy



Kindergartens

82

83


Kindergartens

3.7 3.6 3.5 3.5 3.5 3.4 3.4 3.4 3.4 3.3 3.3 3.3 3.3 3.3 3.2 3.2 3.2 3.2 3.2 3.1 3.1 3.0 3.0 2.9

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%1%

8%1%4%

3%1%2%3%1%2%2%3%

8%5%5%7%

1%4%

8%9%

6%11%11%

18%24%

21%30%

27%29%

31%31%31%34%33%34%34%

31%36%36%35%

41%43%

43%42%47%

44%49%

59%40%

41%43%

40%43%51%41%

49%40%40%48%40%

39%43%38%43%35%

42%29%

33%37%27%

27%

16%16%

19%18%

13%10%

8%5%

6%13%

9%10%

12%9%

8%11%

8%8%

7%7%

7%5%

6%6%

1%

3%5%

5%2%

1%1%2%

1%

1%4%

5%2%1%

1%2%

1%1%

5%19%

8%4%

11%13%

8%20%

10%9%

14%6%

11%10%

4%8%7%

14%3%

11%8%

4%11%

8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonMykolaiv

DniproZaporizhia

KyivCherkasyChernihivMariupol

KropyvnytskyiOdesa

LvivUzhgorod

Ivano-FrankivskZhytomyr

PoltavaChernivtsi

RivneSeverodonetsk

TernopilSumyLutsk

KhmelnytskyyKharkiv

Vinnytsia



Cultural Venues (Concert Halls, Libraries, Etc.)

84

85


Cultural Venues (Concert Halls, Libraries, Etc.)

3.7 3.7 3.6 3.5 3.5 3.4 3.4 3.4 3.4 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.3 3.2 3.2 3.1 3.1 3.1 3.0 3.0

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%8%

6%7%

12%4%6%8%

5%4%

12%8%11%

4%8%9%10%

14%9%9%

7%7%

24%30%

22%28%

30%29%24%

33%31%

31%36%

42%35%40%38%

45%41%41%41%

37%44%

50%55%55%

48%49%

55%42%41%42%

37%47%40%

34%45%

43%41%

37%33%43%

30%38%39%

35%35%

31%26%

31%20%

18%

19%18%

17%17%

23%14%

17%19%

14%10%

10%11%

14%7%

13%8%8%

11%9%5%9%

4%5%

2%

3%4%5%3%1%1%5%

6%

1%2%2%1%5%3%2%1%2%5%

1%

1%1%2%2%2%1%2%2%

1%1%2%2%1%2%1%1%1%1%1%3%2%2%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonPoltava

Ivano-FrankivskCherkasy

DniproMykolaiv

ChernivtsiZhytomyrUzhgorodChernihiv

ZaporizhiaLutskSumyLvivKyiv

RivneKhmelnytskyyKropyvnytskyi

TernopilOdesa

SeverodonetskMariupolVinnytsia

Kharkiv



Street Markets

86

87


Street Markets

4.13.9

3.7 3.6 3.5 3.5 3.5 3.5 3.5 3.5 3.4 3.4 3.4 3.4 3.3 3.3 3.3 3.2 3.2 3.2 3.2 3.2 3.13.0

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5




Public Parks and Gardens

88

1%1%2%

10%4%

7%5%4%4%

9%2%

6%10%

6%11%

6%9%

7%7%

19%23%

12%14%

17%25%

31%33%

25%32%29%

31%37%38%

34%44%

42%42%46%42%47%

44%49%

53%45%

53%

43%49%

56%59%

50%45%45%45%

37%40%

39%48%36%

45%39%

39%33%29%

39%32%

31%32%26%

17%

37%26%

22%15%

13%20%

17%15%

15%18%

15%9%

13%8%

7%7%

8%16%

4%11%9%

5%6%4%

3%2%

3%

2%1%

2%4%

10%3%3%

1%6%1%1%1%7%1%1%1%2%2%

1%1%

4%9%

1%

2%

2%1%2%3%2%

1%1%4%1%1%2%4%2%2%1%3%2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SeverodonetskMykolaivKherson

UzhgorodKropyvnytskyi

ZaporizhiaDnipro

PoltavaSumy

ChernivtsiKyiv

ChernihivZhytomyr

LvivCherkasy

KhmelnytskyyOdesa

Ivano-FrankivskMariupol

LutskRivne

TernopilVinnytsia

Kharkiv


89


Public Parks and Gardens

4.03.8

3.6 3.6 3.5 3.5 3.5 3.5 3.5 3.4 3.4 3.4 3.3 3.2 3.2 3.2 3.2 3.2 3.1 3.1 3.12.9 2.8

2.7

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5




Yards and Areas Near Buildings

90

1%

1%1%

1%3%3%1%2%1%2%3%3%1%2%1%

5%3%

7%5%

10%7%

7%9%11%12%

15%16%16%15%15%

19%18%22%23%22%24%27%

30%33%

32%37%

33%39%

36%42%

58%34%

36%40%

46%43%

46%45%

40%60%49%41%

47%44%40%

54%50%

35%32%

40%44%40%37%

33%

25%49%41%

37%24%

31%30%

22%33%

20%25%

26%26%

24%23%

13%17%

27%19%

14%13%

12%13%

12%

9%8%

7%6%

12%8%5%

14%8%

5%7%

2%5%

8%2%

1%4%

10%5%

2%3%2%3%

1%

4%4%2%1%2%2%1%

1%3%1%3%2%3%

1%1%

1%1%2%2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonZaporizhia


OdesaChernivtsi

KropyvnytskyiSumy

DniproChernihiv

PoltavaCherkasy


KyivMariupol

LvivUzhgorodZhytomyrTernopil

RivneLutsk

KharkivVinnytsia


91


3.4 3.4 3.3 3.3 3.2 3.1 3.1 3.0 3.0 3.0 3.0 2.9 2.9 2.9 2.8 2.8 2.7 2.7 2.7 2.7 2.6 2.6 2.6 2.4

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5


Yards and Areas Near Buildings



Police Activities

92

1%1%3%2%3%3%2%

8%5%

3%4%4%4%5%

1%7%

5%4%4%

10%11%13%14%16%16%16%

20%22%

23%24%25%

20%24%26%28%

29%31%31%

35%32%36%38%38%

53%59%

53%35%39%

36%38%

43%32%

40%34%

50%43%

32%34%33%

36%46%

42%39%

32%33%

44%33%

21%20%

21%31%

24%32%

21%7%

24%14%

21%10%

19%12%

18%21%

16%12%

11%15%

15%14%

9%9%

3%3%

5%19%

5%9%

5%1%

7%5%

7%

4%3%

8%9%7%

2%3%

3%2%

4%3%

2%

13%6%

8%1%

15%7%

19%26%

14%15%

11%12%

6%25%

10%6%7%

5%7%5%

12%8%

2%14%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKherson

ChernihivZaporizhia

MykolaivOdesa

SeverodonetskMariupol


SumyLviv

DniproKharkiv

KyivChernivtsiZhytomyr

RivnePoltava

KhmelnytskyyVinnytsia

LutskTernopil

Ivano-Frankivsk


93


Police Activities

3.4 3.3 3.3 3.3 3.2 3.2 3.2 3.2 3.2 3.2 3.1 3.1 3.1 3.0 3.0 2.9 2.9 2.8 2.8 2.8 2.8 2.82.7

2.5

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5




Water Supply

94

1%

2%2%1%4%

1%1%1%3%4%5%6%

2%3%

10%5%5%

15%5%7%6%6%

20%

15%20%

22%29%30%

29%33%35%36%34%34%

38%39%

42%46%

42%46%

49%41%52%

54%60%61%

52%

65%48%

37%57%

54%43%

50%41%42%

36%36%

42%34%

38%40%35%

28%30%

31%34%28%

27%24%

23%

16%27%

25%11%

11%21%

13%17%

19%22%

17%10%

15%12%

7%11%

17%9%

8%7%

8%5%5%

4%

2%5%

10%1%3%2%

3%1%

1%4%

7%4%4%3%1%3%4%6%2%

2%2%1%2%

1%

1%1%3%1%1%1%

5%

2%1%2%1%3%1%1%1%2%

1%1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonUzhgorod

SumyChernihivMariupol

OdesaZaporizhia


ChernivtsiKyiv

PoltavaDnipro

KropyvnytskyiIvano-Frankivsk

RivneZhytomyrCherkasyVinnytsiaTernopil

LutskLviv



95


Water Supply

3.93.7 3.6 3.6 3.6 3.5 3.5 3.4 3.4 3.3 3.3 3.3 3.3 3.2 3.2 3.2 3.2 3.2 3.1 3.1 3.1

3.02.8 2.8

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5




Environment

96

1%

1%

1%3%

2%

4%3%1%

7%2%

6%11%

4%

2%5%5%7%7%7%8%10%11%12%11%

12%14%

18%20%

21%23%25%

22%33%

30%29%

36%

20%12%

26%30%

32%48%46%

58%28%

35%42%43%

32%28%

30%41%

50%40%34%

40%39%36%

38%40%

66%38%

46%32%

39%32%

41%18%

35%32%

32%30%

39%37%

42%32%

19%18%

27%23%

20%21%

17%16%

14%48%

20%31%

19%5%

1%11%

24%17%

10%11%12%

17%7%4%3%

13%12%

7%6%3%4%2%

2%2%3%

8%4%4%2%

5%4%3%3%4%1%2%3%4%1%2%1%3%2%2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodZaporizhia

MariupolKyiv

OdesaMykolaiv

ChernihivKherson


SeverodonetskCherkasy

DniproSumy

KhmelnytskyyLviv

KharkivPoltava

ZhytomyrRivne

TernopilVinnytsia



97


Environment

3.3 3.2 3.2 3.0 3.0 3.02.8 2.8 2.8 2.7 2.6 2.6 2.6 2.6 2.6 2.5 2.4 2.4

2.3 2.3 2.2 2.1 2.1

1.7

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0 February 2016 February 2017



Parking

98

1%

1%1%1%1%

1%1%1%2%

3%3%4%

1%5%

3%5%6%6%6%8%9%9%8%

10%11%14%14%14%14%14%14%19%

18%18%

20%23%

21%

27%54%50%

21%29%

20%25%

32%50%48%

33%27%

43%41%

30%31%

39%38%

40%32%

37%36%

46%35%

46%29%

29%38%

43%38%25%

31%24%

25%41%

33%30%

27%22%

23%30%

27%11%23%

25%24%

19%22%

26%4%

6%26%

8%26%

22%21%

1%6%

7%13%

9%12%

18%7%

9%10%

3%7%

10%12%

4%7%

1%10%9%8%

14%9%

20%8%

15%11%

9%15%

5%6%

15%23%

7%10%

27%18%

7%4%

6%11%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKherson

ZaporizhiaOdesa

MykolaivKyiv

KropyvnytskyiChernivtsiChernihiv

DniproLviv

CherkasyKhmelnytskyy

TernopilSumy


PoltavaMariupolKharkiv

ZhytomyrRivneLutsk

Vinnytsia


99


Parking

3.0 3.0 2.9 2.8 2.8 2.8 2.8 2.7 2.7 2.7 2.7 2.7 2.6 2.6 2.6 2.5 2.5 2.4 2.4 2.3 2.32.1 2.1 2.0

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0 February 2016 February 2017



Heating

100

2%1%1%3%2%1%3%1%3%5%

4%2%3%

7%3%

8%4%5%5%

8%13%

17%

2%8%

19%22%23%22%23%25%24%

26%27%

25%30%33%32%

31%40%

39%45%

46%50%

49%45%

45%

54%61%

31%42%34%

36%38%

58%39%49%31%

35%48%44%

47%40%33%

27%37%

31%22%

29%24%

22%

32%23%

23%29%

23%25%

26%13%

27%16%

20%23%

12%15%

16%16%

13%19%

8%15%

16%10%

8%11%

4%7%

9%5%

2%12%

9%1%

5%4%

17%9%

5%3%

2%4%

8%6%4%2%

3%2%

5%4%

8%2%

15%2%

18%2%3%2%3%4%2%2%2%3%

1%3%1%3%1%4%3%

5%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKherson


MykolaivSumy

OdesaChernihiv

DniproMariupol

KyivChernivtsi

PoltavaIvano-Frankivsk

ZaporizhiaRivne

CherkasyZhytomyrTernopil

LutskSeverodonetsk

LvivVinnytsia

Kharkiv


101


Heating

3.6 3.6 3.5 3.4 3.4 3.4 3.2 3.2 3.2 3.2 3.2 3.2 3.1 3.0 3.0 3.0 2.9 2.8 2.8 2.8 2.8 2.8 2.72.6

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0February 2016 February 2017



Accessibility for Persons with Disabilities

102

1%

1%

1%1%

1%2%

1%1%1%1%1%4%

2%2%

3%3%3%3%5%

4%5%

4%5%

6%6%6%6%6%

8%10%10%12%12%13%

19%

32%22%

14%11%

41%21%25%

18%18%17%

33%16%

28%30%

11%15%

34%33%

25%34%

26%25%

29%31%

43%42%

35%52%

38%51%

45%28%

43%28%

43%37%

26%32%

38%41%

40%29%

34%34%

44%33%

26%22%

19%29%

38%24%

13%21%

21%17%

26%44%

11%29%

35%22%

36%27%

12%19%

25%18%13%

17%24%11%

7%5%

11%11%

5%3%

5%33%

9%6%

9%13%

4%9%8%9%7%

11%5%3%

6%12%

7%14%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodZaporizhia

KyivSeverodonetsk

KhersonKhmelnytskyy

OdesaMariupol

KropyvnytskyiChernivtsiChernihiv

KharkivSumy

CherkasyMykolaiv


PoltavaTernopil

RivneLutskLviv

ZhytomyrVinnytsia


103


Accessibility for Persons with Disabilities

2.8

2.4 2.4 2.4 2.4 2.4 2.4 2.4 2.3 2.2 2.2 2.2 2.1 2.1 2.1 2.1 2.0 2.0 2.0 2.0 1.9 1.9 1.8 1.8

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0February 2016 February 2017


5%5%

8%6%7%

14%9%11%

7%14%

17%10%13%14%

13%13%

16%20%

29%21%

14%22%

12%18%

27%31%

29%32%32%

28%32%31%

37%30%

29%36%

36%35%41%42%

38%36%

30%41%

49%43%54%

55%

30%28%

30%37%

41%35%

32%27%

35%28%

28%32%

34%28%

28%29%

24%28%19%

21%26%23%

25%19%

28%20%

21%21%

18%14%

12%22%

19%19%

19%12%

13%17%

13%9%

14%11%

15%13%

11%10%

5%4%

10%16%

11%4%2%

9%14%

10%2%

9%8%

9%3%

6%6%

8%8%6%6%4%1%3%4%4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivSeverodonetskKropyvnytskyi

KhersonOdesaSumy

MariupolZhytomyr

ZaporizhiaKyiv

DniproCherkasy

LutskRivne

ChernivtsiKharkiv

ChernihivPoltava


UzhgorodTernopil

LvivKhmelnytskyy

Yes, I feel completely safe Yes, I feel safe most of the time No, I only feel safe sometimesNo, I never feel safe Difficult to answer

Do you feel secure walking home alone in your neighborhood at night?

104

105

Do you feel secure walking home alone in your neighborhood at night?

1.91.8 1.8 1.8

1.7 1.7 1.7 1.6 1.6 1.6 1.5 1.5 1.5 1.5 1.5 1.5 1.41.3 1.3 1.3 1.3 1.2 1.2

1.1

0.0

0.5

1.0

1.5

2.0

2.5


*These scores are based on citizen satisfaction ratings, with “1” indicating a terrible score and “5” indicating an excellent score. Please note that Mariupol and Severodonetsk were not included in the 2015 survey.

Vinn

ytsi

a

Dni

pro

Zhyt

omyr

Zapo

rizh

ia

Ivan

o-Fr

anki

vsk

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

Public transport 75% 75% 68% 78% 61% 77% 60% 70% 69% 80% 66% 70% 56% 85% 71% 59% 72% 64% 63% 62% 65% 71% 76% 51%

On foot 9% 9% 17% 5% 18% 6% 18% 13% 15% 8% 12% 17% 20% 6% 14% 27% 12% 21% 13% 17% 15% 10% 11% 29%

By car 13% 10% 11% 14% 16% 14% 14% 13% 14% 8% 19% 9% 17% 7% 13% 12% 14% 10% 22% 14% 17% 15% 10% 10%

By bicycle 1% 1% 1% - 4% 1% 1% 1% 1% - 1% 2% 4% 1% 1% 1% 1% 1% 1% 2% 1% 2% 1% 2%

By motorcycle 1% - - - - - 1% - - - - - 2% - - - - - - 1% - - - -

By scooter or moped - - - - - - - - - - - - - - - - - - - - 1% 1% - -

Difficult to answer 1% 5% 3% - 1% 2% 5% 3% 1% 4% 1% 2% 2% 2% 1% 1% 1% 4% - 5% 2% 1% 2% 7%

106

How do you usually get around your city?

1%

1%3%4%4%

10%2%3%3%

11%4%4%

11%10%

13%7%

3%5%

16%7%

6%

18%19%

20%26%25%

29%28%28%

27%35%

36%37%

30%39%42%

42%44%44%49%

54%53%

50%58%64%

73%63%

54%61%53%39%

51%54%

28%44%41%38%

41%43%35%

42%42%36%

31%36%32%

28%30%

27%

9%17%

21%11%

18%25%

14%10%

28%14%

13%14%

14%11%

12%5%

3%6%

10%5%9%

6%4%

2%

1%

2%

2%3%2%2%7%

4%5%5%

4%

1%

1%1%1%1%

1%

1%

2%3%1%2%1%1%1%

2%3%

2%6%

1%1%3%1%1%

1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ZaporizhiaUzhgorod

KhersonMykolaiv

ChernivtsiKropyvnytskyi

PoltavaDniproSumy

OdesaCherkasyZhytomyr

KyivSeverodonetsk


ChernihivRivne

MariupolLviv

KharkivVinnytsia

LutskTernopil


In your opinion, how convenient is your city for each of the following?

Pedestrians

107

1%

2%1%1%

7%4%2%1%

7%5%

1%1%3%

9%

4%6%6%6%8%8%9%10%11%11%13%

11%13%15%

13%16%19%20%

18%22%28%28%

29%39%

38%26%

46%23%

36%30%26%29%

40%21%

36%31%

39%26%

27%44%41%35%

33%27%

41%41%

19%28%

43%42%

39%38%

40%41%48%

36%33%

36%40%

26%26%

31%30%

26%19%

28%27%

34%19%

12%20%

14%

10%19%

3%24%

8%5%

4%17%

10%14%

6%17%

10%18%10%

3%6%

12%10%

8%5%

1%10%

2%

5%7%5%

9%8%

15%13%

8%6%

17%5%

12%11%10%

14%8%

12%3%5%4%

6%16%

19%8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonOdesa



MykolaivChernivtsi

DniproKharkiv

KhmelnytskyyZhytomyr

PoltavaCherkasy

KyivChernihiv


RivneSumyLutskLviv

MariupolVinnytsia



Bicyclists

108

2%1%1%1%2%3%2%1%9%

3%1%4%3%2%7%4%2%

12%3%3%

13%

8%11%13%

13%16%16%17%

19%23%24%27%

20%27%31%

28%30%32%

30%34%39%

31%43%43%

42%

41%64%39%37%

58%38%37%

35%41%43%

31%44%36%

44%40%

50%51%45%

48%41%39%39%

27%30%

37%16%

34%22%

15%31%

20%30%

15%15%

22%15%

17%10%16%

7%9%

16%12%

13%11%

10%9%

7%

6%2%

9%5%

7%8%

12%5%2%

1%4%

5%1%

4%1%

1%1%

2%3%

1%1%

1%

8%7%5%

22%9%

6%17%

3%13%13%

18%8%

12%13%

7%8%

4%1%3%3%

4%3%

16%7%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonUzhgorodChernivtsi


OdesaKyiv

SumyCherkasy

LvivSeverodonetsk

PoltavaZhytomyr

KharkivIvano-Frankivsk

ChernihivDnipro

ZaporizhiaKhmelnytskyy

TernopilRivneLutsk

MariupolVinnytsia



Drivers of Private Vehicles

109

1%

2%1%

1%3%1%3%2%2%1%4%2%

10%4%4%

6%7%

6%17%

9%12%

17%17%18%

18%19%21%

25%24%26%

26%27%29%33%

30%33%

34%44%45%

45%45%50%

44%

44%54%

47%44%

61%40%

61%48%

41%46%

43%50%

46%46%

45%57%

47%37%

39%38%

37%35%31%

26%

38%22%27%

25%18%

29%15%

22%23%

19%21%

16%16%13%

14%7%

14%12%

11%9%7%11%

8%8%

6%11%

7%6%

4%9%

1%4%8%6%

5%3%

4%7%2%

2%3%5%1%

3%

1%2%2%

3%2%2%

7%1%3%4%4%2%2%4%2%4%4%

6%1%2%2%1%

4%

4%4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonUzhgorodChernivtsi

KropyvnytskyiZaporizhia

SumyMykolaiv

LvivOdesa

KyivIvano-Frankivsk

PoltavaZhytomyrCherkasy


DniproRivneLutsk

TernopilKharkiv

KhmelnytskyyMariupolVinnytsia



Public Transport Passengers

110

Electoral Moods

If parliamentary elections were held next Sunday, for whom would you vote?

(All respondents)

Vin

nyts

ia

Dni

pro

Zhyt

omyr

Zapo

rizh

ia

Iv.-

Fran

kivs

k

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

Fatherland (Batkivshchyna) 5% 7% 8% 6% 6% 7% 6% 9% 6% 3% 7% 9% 7% 10% 8% 8% 4% 7% 7% 9% 11% 12% 2% 4%Opposition Bloc 2% 13% 4% 14% - 5% 3% 1% - 6% 15% 4% 2% 7% - 4% 8% 5% 1% 6% 4% 4% 14% 9%BPP-Solidarnist 10% 6% 4% 6% 3% 9% 6% 4% 7% 2% 2% 8% 6% 6% 4% 9% 4% 4% 4% 6% 10% 6% 3% 5%Self-Reliance (Samopomich) 4% 2% 5% 4% 9% 4% 4% 8% 13% 3% 4% 4% 4% 5% 9% 4% 2% 2% 5% 5% 5% 5% 1% 3%Radical Party 2% 3% 5% 3% 4% 5% 5% 4% 3% 2% 3% 7% 5% 5% 4% 5% 1% 3% 5% 5% 7% 6% 1% 2%Svoboda 5% 1% 3% - 22% 4% 2% 3% 3% 1% 1% 2% 4% 2% 10% 3% - 2% 9% 5% 6% 1% - -For Life (Za Zhyttia) 4% 5% 3% 5% - 6% 3% 1% 1% 6% 10% 1% 1% 3% - 2% 7% 2% 1% 5% 1% 1% 9% 5%Civic Position 3% 3% 2% 3% 3% 4% 3% 3% 8% 1% 2% 3% 1% 2% 8% 3% 1% 1% 4% 4% 5% 3% - 1%UKROP 1% 9% 1% 2% 1% - 2% 7% 2% - 1% - 1% - 1% 1% - 1% 1% 2% 1% 1% - -Movement of New Forces 1% 1% 1% 1% 4% 2% 2% 1% 3% - 2% 1% 1% 1% 2% 3% - 1% 1% 2% 1% 1% - -Vidrodzhennia - 1% - 1% - - 1% - - - - 1% - - 2% 12% 1% 2% - - - - -People’s Front 1% 1% 1% - - 1% 2% 2% 1% - - 2% 2% - 1% 1% 1% 2% 1% 1% 4% 1% - -Nash Krai - - - 3% - - 1% - - 1% 2% - 2% - - 1% 2% 1% 1% 1% - 2% - 4%Yedynyi Centre - - - - - - - - - - - - 1% - - 7% - - - - - - - -Party of Nadia Savchenko(RUNA) - 1% - 1% - 1% 1% 1% - - 1% 2% 1% 1% 2% - - - - 2% 1% 1% 1% -

Right Sector 1% 1% 1% 1% - - 1% 1% 2% - - 1% 2% - 1% - - - 1% - 1% - - -People’s Control 1% - 1% - 1% - 1% 1% 2% - - 1% 1% - 2% - 1% - 1% 1% 1% - - 1%Justice - 1% - - - - 1% - - - - - 1% - 1% 1% - - 2% 2% - 1% - -

Movement of Yarosh (DIYa) 1% 1% 1% 1% - 1% 1% - - - 1% - 2% - 1% 1% - - 1% 1% 1% 1% - -

Agrarian Party of Ukraine 1% - - - - - 1% 1% - 1% - - 3% - 1% - - 1% 2% - - - - -Democratic Alliance - - 1% 1% - 2% - - 1% - 1% - - - - 1% - - - 1% - 2% 1% -Other 7% 3% 6% 8% 7% 6% 6% 8% 5% 3% 6% 3% 9% 4% 6% 10% 6% 7% 6% 5% 3% 5% 5% 3%I would not vote 20% 20% 31% 30% 13% 22% 16% 23% 20% 40% 28% 26% 22% 24% 23% 29% 22% 30% 23% 13% 15% 22% 31% 42%Difficult to answer 33% 21% 25% 8% 26% 23% 34% 20% 22% 30% 14% 26% 23% 29% 15% 5% 28% 31% 20% 24% 23% 25% 31% 20%

112

If parliamentary elections were held next Sunday, for whom would you vote? (continued)

(Among likely voters in western Ukraine)

21%8%

1%1%2%2%3%3%4%4%4%

8%9%

12%18%

0% 10% 20% 30% 40% 50%

Difficult to answerOther

People’s Mov. of Ukraine Za Zhyttia

Democratic AllianceUKROP

Right SectorSvoboda

People’s ControlMov. of New Forces

Radical PartyFatherland

BPP-SolidarnistCivic PositionSelf-Reliance

20%6%

1%1%1%1%2%2%5%5%6%6%8%9%

13%14%

0% 10% 20% 30% 40% 50%


People’s Mov. of Ukraine Mov. of Yarosh

Za ZhyttiaRight Sector

Party of SavchenkoMov. of New Forces

People's FrontOpposition Bloc

Civic PositionSelf-Reliance

SvobodaRadical Party

BPP-SolidarnistFatherland

16%11%

1%2%2%2%2%3%3%5%6%

11%11%13%14%

0% 10% 20% 30% 40% 50%


JusticeUKROP

Right SectorPeople's Front

Party of SavchenkoPeople's Control

Mov. of New ForcesRadical Party


Civic PositionSelf-Reliance

Svoboda

25%19%

2%2%2%2%2%2%2%2%3%4%5%5%6%8%9%

0% 10% 20% 30% 40%


Civic PositionNova Derzhava

Za ZhyttiaPeople's Control

Mov. of YaroshRight Sector

People's FrontOpposition Bloc

Nash KraiAgrarian Party

SvobodaSelf-Reliance

Radical PartyBPP-Solidarnist

Fatherland

25%7%

1%3%4%4%4%4%7%

12%28%

0% 10% 20% 30% 40% 50%

Difficult to answer

Other

UKROP

People’s Mov. of Ukraine

Mov. of New Forces

Civic Position

Radical Party

BPP-Solidarnist

Fatherland

Self-Reliance

Svoboda

21%12%

1%1%1%2%2%2%3%3%3%6%6%7%7%9%

13%

0% 10% 20% 30% 40% 50%


UKROPRight Sector

People’s Mov. of Ukraine Mov. of New Forces

Opposition BlocMov. of YaroshVidrodzhennia

JusticeAgrarian Party

BPP-SolidarnistCivic PositionSelf-Reliance

Radical PartyFatherland

Svoboda

6%18%

2%2%2%2%3%4%4%5%5%6%

8%11%12%13%

0% 10% 20% 30% 40% 50%


Democratic AllianceSDP

JusticeZa Zhyttia

VidrodzhenniaCivic Position

SvobodaMov. of New Forces

Self-RelianceOpposition Bloc

Radical PartyYedynyi Centre

FatherlandBPP-Solidarnist

24%13%

1%1%1%2%2%4%4%6%6%

11%12%12%

0% 10% 20% 30%


SDPRight Sector

Za ZhyttiaOpposition BlocPeople's Front

SvobodaCivic Position

BPP-SolidarnistRadical Party

UKROPSelf-Reliance

Fatherland

Lviv Chernivtsi Ternopil Rivne

Ivano-Frankivsk Khmelnytskyy Uzhgorod Lutsk

113


(Among likely voters in central Ukraine)

26%9%

1%1%1%2%2%

5%6%6%6%6%6%

9%12%

0% 10% 20% 30% 40% 50%


Mov. of YaroshPeople's Front

Party of SavchenkoMov. of New ForcesDemocratic Alliance

Self-RelianceSvoboda

Civic PositionOpposition Bloc

Za ZhyttiaRadical Party

FatherlandBPP-Solidarnist

34%14%

1%1%2%2%4%4%6%6%7%7%

12%

0% 10% 20% 30% 40% 50%


Mov. of New ForcesPeople's Front

UKROPCivic Position

SvobodaZa Zhyttia

BPP-SolidarnistOpposition Bloc

Radical PartySelf-Reliance

Fatherland

31%13%

1%1%1%1%2%2%3%5%5%6%7%8%

14%

0% 10% 20% 30% 40% 50%


People’s ControlPeople’s Mov. of Ukraine

Nova DerzhavaAgrarian PartyPeople's Front

Opposition BlocRadical PartyCivic Position

Za ZhyttiaSelf-Reliance

SvobodaFatherland

BPP-Solidarnist

22%12%

2%2%2%2%2%3%4%6%7%9%11%

16%

0% 10% 20% 30% 40


SvobodaZa Zhyttia

UKROPMov. of New Forces

Nash KraiDemocratic Alliance

Civic PositionOpposition Bloc

Self-RelianceRadical Party


22%10%

1%2%2%2%2%3%5%5%6%6%7%7%7%

12%

0% 10% 20% 30% 40% 50%


Mov. of YaroshPeople's Front

UKROPMov. of New ForcesParty of Savchenko

JusticeCivic PositionSelf-Reliance

SvobodaZa Zhyttia

Radical PartyBPP-SolidarnistOpposition Bloc

Fatherland

28%9%

2%2%2%3%4%6%7%9%11%

17%

0% 10% 20% 30% 40% 50%

Difficult to answer

Other

Party of Savchenko

Mov. of New Forces

Civic Position

Svoboda

Za Zhyttia

Radical Party

Self-Reliance

BPP-Solidarnist

Opposition Bloc

Fatherland

36%11%

1%1%1%2%2%2%2%4%4%5%5%6%8%9%

0% 10% 20% 30% 40% 50%


People’s ControlNova DerzhavaStrong UkrainePeople's Front

SvobodaMov. of New Forces

UKROPZa Zhyttia

Opposition BlocCivic PositionSelf-Reliance


Fatherland

22%7%

1%1%2%2%3%3%4%5%6%7%

10%12%

15%

0% 10% 20% 30%


Mov. of New ForcesPeople's Control

SDPZa Zhyttia

SvobodaPeople's Front

Party of SavchenkoCivic Position

Opposition BlocSelf-Reliance


Fatherland

Kyiv Zhytomyr Vinnytsia Chernihiv

Cherkasy Sumy Kropyvnytskyi Poltava

114


(Among likely voters in southeastern Ukraine)

12%8%

1%1%2%2%2%3%3%3%4%5%6%

11%15%

23%

0% 10% 20% 30% 40% 50% 60%


SvobodaStrong UkraineNova Derzhava

Democratic AllianceSDP

Nash KraiMov. of New Forces

Civic PositionBPP-Solidarnist

Radical PartySelf-Reliance

FatherlandZa Zhyttia

Opposition Bloc

38%12%1%1%2%2%2%2%3%3%4%5%6%

9%12%

0% 10% 20% 30% 40% 50%


People's FrontMov. of New Forces

Nova DerzhavaUKROP

Strong UkraineCivic PositionSelf-Reliance

For LifeSvoboda


Opposition BlocFatherland

35%6%

1%1%1%2%2%2%

5%5%7%7%

11%14%

0% 10% 20% 30% 40% 50%


Agrarian PartyNash Krai

Nova DerzhavaCivic Position

Strong UkraineSvoboda


FatherlandSelf-Reliance

Za ZhyttiaOpposition Bloc

10%12%

1%1%1%2%2%2%2%4%4%5%6%7%10%10%

20%

0% 10% 20% 30% 40%


Strong UkraineMov. of New Forces

Mov. of YaroshDemocratic Alliance

Nova DerzhavaParty of Savchenko

UKROPCivic PositionRadical Party

Nash KraiSelf-Reliance

Za ZhyttiaFatherland

BPP-SolidarnistOpposition Bloc

21%9%

1%1%1%1%1%4%4%4%5%

9%9%

14%16%

0% 10% 20% 30% 40% 50%


Mov. of YaroshVidrodzhennia

Right SectorStrong Ukraine

JusticeSelf-Reliance

Civic PositionRadical Party

Za ZhyttiaFatherland

BPP-SolidarnistUKROP

Opposition Bloc

28%11%

1%1%1%2%3%3%5%6%

10%11%

17%

0% 10% 20% 30% 40% 50%


People’s ControlRadical PartyCivic PositionPeople's Front

Nash KraiSelf-Reliance

BPP-SolidarnistFatherlandZa Zhyttia

Opposition BlocVidrodzhennia

25%5%

1%2%2%3%

5%6%7%8%9%10%

19%

0% 10% 20% 30% 40% 50%


SDPPeople’s Control

Strong UkraineCivic PositionRadical PartySelf-Reliance

FatherlandNash Krai

BPP-SolidarnistZa Zhyttia

Opposition Bloc

31%9%

1%2%2%2%2%4%6%

16%25%

0% 10% 20% 30% 40% 50%

Difficult to answer

Other

Radical Party

Power of the People

Party of Savchenko

Strong Ukraine

Self-Reliance

Fatherland

BPP-Solidarnist

Za Zhyttia

Opposition Bloc

Odesa Kherson Mykolaiv Zaporizhia

Dnipro Kharkiv Severodonetsk Mariupol

115

Interaction with Local Authorities

1%

2%1%1%1%1%1%1%

3%2%

1%2%3%1%2%2%3%

8%

4%5%

6%5%7%7%7%7%8%8%9%9%10%

8%10%

12%12%12%12%16%16%16%

23%31%

13%9%9%10%

21%17%22%

13%26%

10%24%23%

14%16%12%

29%20%

15%21%

45%23%

13%14%

16%

16%5%3%

4%8%

9%8%

9%12%

3%16%

3%4%

8%4%

3%12%

4%4%

9%5%

7%6%

5%

4%5%

1%3%

2%5%

2%5%

5%1%

1%1%

1%5%

2%

10%1%

3%2%

3%2%

1%3%

56%75%

79%74%

55%61%

53%62%

47%73%

50%56%

68%56%

65%56%

43%65%

53%26%

49%57%

50%32%

7%1%1%2%

6%

6%2%2%3%

7%2%

5%4%1%2%1%4%1%2%3%3%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonZhytomyrMykolaiv

SumyDnipro

ZaporizhiaOdesa

KyivChernivtsi

SeverodonetskUzhgorodMariupol

LvivRivneLutsk

ChernihivPoltavaKharkiv



CherkasyVinnytsia

Excellent Good Average Bad Terrible I haven’t interacted Difficult to answer

In the past two years, have you had to interact with your city government offices (mayoral office, executive committee, city council, district council, district

administration, communal enterprises)? If yes: How would you rate the service you received from the local authorities?

Manner in Which Local Authorities Treated You

117

118

How would you rate the service you received from local authorities? (continued)

Manner in Which Local Authorities Treated You

3.3 3.2 3.2 3.2 3.0 3.0 3.0 3.0 2.9 2.9 2.8 2.8 2.8 2.7 2.6 2.6 2.6 2.6 2.5 2.5 2.5 2.5

2.12.0

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%1%

1%

2%2%1%

2%2%1%2%1%1%

2%1%

6%

2%4%5%

5%5%

6%6%6%7%

6%6%7%9%9%

7%8%

10%10%11%12%14%

13%14%

28%

10%13%

16%13%

7%8%

22%18%20%

13%8%9%

16%24%15%

10%19%

13%20%

36%17%

20%23%

19%

9%10%

14%6%

8%3%

7%12%

13%12%

5%4%

13%10%

9%7%

17%6%

7%18%

17%8%

6%5%

12%8%

4%4%

3%2%

2%3%

9%5%

3%3%

3%1%

6%3%

8%3%

4%6%

3%3%

4%4%

59%63%54%

69%76%

79%55%53%

48%59%

74%73%

57%56%

54%66%

45%65%

53%26%

50%51%49%

32%

7%2%

6%2%1%1%

8%8%

2%3%2%3%2%

6%4%2%1%

4%1%

3%3%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKyiv

DniproLviv

ZhytomyrMykolaivMariupol

OdesaChernivtsiZaporizhia

SumySeverodonetsk

Ivano-FrankivskChernihiv

RivneLutsk

PoltavaKharkiv


UzhgorodCherkasyTernopil

Vinnytsia


Waiting Time


administration, communal enterprises)? If yes: How would you rate the service you received from the local authorities? (continued)

119

120


Waiting Time

3.23.0 2.9 2.9 2.9 2.8 2.8 2.7 2.7 2.7 2.6 2.6 2.6 2.6 2.5 2.5 2.4 2.4 2.4 2.3 2.3 2.2

1.91.8

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%

2%

1%1%3%2%1%1%

2%

1%2%1%2%4%

1%4%

7%

2%5%7%6%8%8%8%7%7%9%9%

11%9%

11%12%12%12%11%13%

16%14%18%

21%30%

14%7%6%8%

16%14%18%14%13%

9%19%22%13%

27%17%16%24%13%

18%18%12%

21%34%

15%

12%5%5%

5%3%8%

8%10%

4%4%

7%4%

11%3%

18%13%

11%5%

6%7%

7%6%

13%7%

4%5%

1%3%

2%5%

2%5%

3%2%

4%1%6%

1%4%

9%5%

2%4%

2%3%

2%2%

4%

59%76%

79%74%

69%62%

54%61%

66%73%

54%55%

53%56%

50%48%45%

65%53%50%

57%49%

26%33%

8%1%1%3%2%3%

9%1%

4%3%

6%8%7%

1%

2%2%2%4%5%3%2%1%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


SumyLvivKyiv

OdesaZaporizhia

LutskSeverodonetsk

DniproMariupol

RivneChernihivUzhgorodChernivtsi

PoltavaKharkiv





Quality of Service Received



121

122


Quality of Service Received

3.2 3.1 3.1 3.1 3.0 3.02.9 2.9 2.8 2.8 2.8 2.8 2.7 2.6 2.6 2.6 2.6 2.5 2.5 2.5

2.4 2.4

2.0 1.9

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5



1%1%

3%1%1%2%2%3%4%

1%1%1%1%1%2%2%2%1%4%3%

6%9%

3%7%

8%5%9%9%9%9%9%8%

11%11%11%11%11%13%13%14%15%19%

17%19%

24%28%

14%7%9%7%

17%9%12%11%

17%17%17%17%

13%20%

26%16%

22%17%

12%20%

10%16%

30%16%

11%6%2%5%

6%3%

4%8%

7%7%

15%16%

2%4%

3%6%

11%5%

3%6%

6%4%

10%7%

3%3%

1%3%

2%2%

3%5%

5%2%

7%5%

1%1%

1%3%

6%3%

2%2%

1%3%

2%3%

60%76%

79%73%53%

73%66%

62%53%59%

47%49%

69%55%

57%54%

44%53%

64%49%

56%50%

26%32%

8%1%2%3%

12%3%4%4%

7%3%2%1%4%

8%1%

6%2%

6%3%3%

6%5%2%

6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


SumyOdesa

SeverodonetskLutskKyiv

RivneZaporizhiaChernivtsiUzhgorod

LvivMariupol

ChernihivDnipro


KharkivTernopil




Level of Staff Knowledge on the Subject Matter



123

3.2 3.2 3.1 3.1 3.0 3.0 2.9 2.9 2.9 2.8 2.8 2.8 2.7 2.7 2.7 2.7 2.7 2.6 2.6 2.6 2.52.2 2.2

2.0

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5


124


Level of Staff Knowledge on the Subject Matter


1%1%2%

1%2%2%1%

2%2%

2%2%1%

6%3%1%4%

8%

3%5%6%6%

7%8%8%7%7%9%9%10%10%

8%8%14%12%13%13%

12%17%19%

22%28%

10%7%

19%8%8%

23%16%

12%16%

8%18%13%

28%14%

12%16%23%

13%19%12%

17%21%

29%17%

15%7%

10%5%

3%4%

9%9%

9%4%

14%3%

3%12%

5%17%

10%5%

5%6%

6%6%

15%6%

4%4%

3%3%

1%1%3%

5%4%

2%9%

1%1%

4%2%

3%6%

2%4%

3%2%

2%3%

4%

59%75%55%

74%79%

55%53%

62%59%

73%47%

69%56%

54%66%

50%45%

65%53%57%50%

49%27%

32%

8%1%

6%3%2%

8%10%

3%2%3%2%3%1%

6%4%

2%1%5%3%

5%2%1%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonZhytomyr

DniproSumy

MykolaivMariupol

OdesaKyiv


ChernivtsiLviv

ChernihivRivneLutsk

UzhgorodPoltavaKharkiv


CherkasyTernopil



Clarity of the Decisions and/or Advice Provided

In the past two years, have you had to interact with your city government offices (mayoral office, executive committee, city council, district council, district administration,

communal enterprises)? If yes: How would you rate the service you received from the local authorities? (continued)

125*This question was only included in the 2017 survey.

Municipal Authorities’ Performance

1%1%2%

6%2%2%2%4%6%

4%5%

9%2%

6%3%

7%11%10%11%

17%13%

12%22%

19%19%19%25%

22%28%29%

33%34%33%36%36%

33%44%

45%50%

49%49%51%

54%49%54%60%

51%

32%29%

21%19%

37%24%24%

24%27%

21%24%

36%23%

27%14%

18%14%

13%14%

17%11%

18%14%

10%

35%24%

17%13%

19%17%

23%19%

8%15%

12%18%

14%13%

9%7%

5%4%

8%7%

5%5%

4%5%

5%15%

19%39%

4%23%11%9%

16%10%10%

3%5%

1%10%

11%18%

5%3%

4%4%

2%1%

2%

8%12%

22%4%

13%6%

11%13%11%

15%15%

2%16%13%

17%12%

7%18%

15%7%

13%7%

10%10%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

PoltavaKherson

SeverodonetskUzhgorod

RivneKropyvnytskyi

KyivChernivtsi

MykolaivSumy

ZhytomyrZaporizhia

DniproLviv

VinnytsiaChernihiv


LutskOdesa

CherkasyTernopil

Ivano-FrankivskKharkiv

Very satisfied Somewhat satisfied Somewhat dissatisfiedStrongly dissatisfied Know nothing about his/her activities Difficult to answer

To what extent are you satisfied with the composition of the city council and mayor elected in your city during the October 2015 local elections?

Mayor

127

1%3%1%3%2%1%1%4%6%3%6%5%4%11%10%8%12%8%12%10%19%18%

11%13%

12%13%20%19%20%24%24%

23%28%34%32%35%37%

31%35%38%35%40%

40%46%

38%45%

54%52%

32%9%

18%45%

39%26%

33%42%

21%30%31%

23%28%

24%25%

13%19%

9%15%

14%15%

15%17%20%

30%9%

22%13%

31%14%

11%17%

17%17%

7%19%

10%15%10%

5%11%

8%16%9%6%

6%4%

7%

9%52%

27%9%

2%24%

25%10%

13%2%

15%10%9%4%12%

16%12%

12%7%

12%19%4%2%

4%

17%14%12%11%

6%11%

7%4%

15%14%

9%9%

11%15%

8%19%

12%24%

11%9%4%

11%12%

5%

0% 20% 40% 60% 80% 100%


KropyvnytskyiKhersonPoltava

ChernihivUzhgorod

ZaporizhiaZhytomyr

KyivCherkasy

SumyChernivtsi

RivneDnipro


MariupolVinnytsia

LutskKhmelnytskyy

KharkivLviv

Ternopil


128

1%1%2%

6%2%2%2%4%6%4%5%9%

2%6%3%7%11%10%11%

17%13%12%

22%

19%19%19%25%

22%28%29%33%

34%33%36%36%

33%44%

45%50%

49%49%51%

54%49%

54%60%

51%

32%29%

21%19%

37%24%24%

24%27%

21%24%

36%23%

27%14%

18%14%

13%14%

17%11%

18%14%10%

35%24%

17%13%

19%17%

23%19%8%

15%12%

18%14%

13%9%

7%5%

4%8%

7%5%

5%4%

5%

5%15%

19%39%

4%23%11%9%

16%10%10%

3%5%

1%10%

11%18%

5%3%

4%4%

2%1%2%

8%12%

22%4%

13%6%

11%13%11%

15%15%

2%16%13%

17%12%

7%18%15%

7%13%

7%10%10%

0% 20% 40% 60% 80% 100%

PoltavaKherson


RivneKropyvnytskyi

KyivChernivtsi

MykolaivSumy

ZhytomyrZaporizhia

DniproLviv

VinnytsiaChernihiv


LutskOdesa

CherkasyTernopil

Ivano-FrankivskKharkiv

February 2016 February 2017

To what extent are you satisfied with the composition of the city council and mayor elected in your city in the October 2015 local elections? (continued)

Mayor

1%1%1%4%

1%1%1%1%1%

2%3%2%1%1%3%

9%5%

3%6%6%8%

4%

12%15%16%18%

17%22%

24%25%25%

29%30%29%28%30%32%

37%40%

35%40%44%

42%42%

43%51%

32%24%

29%35%37%

20%24%

29%30%

36%35%

23%29%

19%25%

18%30%19%

14%16%

20%18%

27%18%

24%20%

26%31%

17%15%

14%9%

23%19%

10%16%

16%7%

12%6%

6%7%

9%4%

9%6%

5%5%

17%19%

14%8%

14%39%

31%20%

9%14%

5%17%

6%35%

15%17%

8%8%13%

10%4%12%

8%6%

14%21%

14%7%

12%4%

6%15%

13%2%

18%14%

17%7%

15%19%

13%22%

20%24%

20%16%

8%15%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


KyivPoltava

RivneUzhgorod



LvivSumy

DniproKhmelnytskyy

ZhytomyrChernihiv

OdesaCherkasyVinnytsiaMariupol

LutskKharkiv


Very satisfied Somewhat satisfiedSomewhat dissatisfied Strongly dissatisfiedKnow nothing about his/her activities Difficult to answer

To what extent are you satisfied with the composition of the city council and mayor elected in your city during the October 2015 local elections?

City Council

129

4%1%2%2%

2%3%4%2%7%2%2%2%6%6%3%4%7%7%7%5%7%

8%10%16%19%20%21%24%23%24%24%27%23%

29%32%35%31%34%38%38%35%35%36%40%39%

32%11%

16%43%

34%36%

25%45%43%

25%22%23%

26%12%

30%32%28%30%

15%19%16%20%

28%18%

31%10%

16%14%

19%14%

14%13%

22%13%

24%13%

11%7%

12%8%

10%4%

8%7%

8%17%

7%7%

10%53%

40%11%

6%23%

27%16%2%

21%13%

18%18%

18%10%15%14%

7%18%

27%18%

9%15%

16%

19%13%11%11%

20%5%9%1%6%

14%11%

15%13%

29%11%

8%8%

18%17%

4%15%11%

5%12%

0% 20% 40% 60% 80% 100%


KropyvnytskyiKherson

KyivUzhgorodChernihiv

ZaporizhiaPoltava

RivneSumy

ZhytomyrOdesa

MariupolChernivtsiCherkasy

DniproLviv


LutskVinnytsiaTernopilKharkiv


130

1%1%1%4%1%1%1%1%1%

2%3%2%1%1%3%9%

5%3%6%6%8%4%

12%15%16%18%17%22%24%25%25%29%30%29%28%30%32%

37%40%

35%40%44%42%42%

43%51%

32%24%

29%35%

37%20%

24%29%30%

36%35%

23%29%

19%25%

18%30%

19%14%

16%20%18%

27%18%

24%20%

26%31%

17%15%

14%9%

23%19%

10%16%

16%7%

12%6%

6%7%

9%4%

9%6%

5%5%

17%19%

14%8%

14%39%31%

20%9%

14%5%

17%6%

35%15%

17%8%

8%13%

10%4%

12%8%

6%

14%21%

14%7%

12%4%6%

15%13%

2%18%14%

17%7%

15%19%

13%22%20%

24%20%16%

8%15%

0% 20% 40% 60% 80% 100%


KyivPoltava

RivneUzhgorod



LvivSumy

DniproKhmelnytskyy

ZhytomyrChernihiv

OdesaCherkasyVinnytsiaMariupol

LutskKharkiv



To what extent are you satisfied with the composition of the city council and mayor elected in your city in the October 2015 local elections? (continued)

City Council

2%

3%

1%1%4%3%1%4%2%2%

7%

2%2%4%5%4%5%5%5%7%10%

15%18%

20%23%

24%25%

23%27%29%

29%31%32%28%

36%35%35%34%34%36%

37%38%38%

47%50%

43%52%

34%51%39%

51%40%36%43%41%

32%29%

31%45%37%

25%35%

37%43%

23%40%39%21%

22%

30%15%

23%18%

13%10%

12%7%

14%9%

8%18%

10%18%

13%7%

13%16%

6%11%

11%5%

4%4%

11%15%

20%8%

23%13%

20%26%

13%18%

27%18%

24%1%

12%30%

15%8%

11%24%

5%12%

21%14%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KyivKherson

KropyvnytskyiUzhgorod

SeverodonetskLviv

DniproChernihiv

PoltavaChernivtsi

MykolaivSumy

KharkivZaporizhiaZhytomyrMariupol

OdesaRivne

KhmelnytskyyCherkasyTernopil


Vinnytsia

Strongly agree Somewhat agree Somewhat disagree Strongly disagree Difficult to answer

Do you agree or disagree with the following statements regarding the management of your city by the municipal authorities?

“The authorities have demonstrated transparent activity.”

131

9%12%14%15%17%19%22%23%23%24%26%26%27%27%28%30%33%33%33%34%34%34%

43%49%

68%74%72%

66%78%81%

59%57%66%

49%65%55%

52%65%69%

52%48%

57%56%

50%56%

50%48%40%

22%14%14%

19%5%

19%20%

10%27%

9%18%

21%8%3%

18%19%

10%11%

16%9%

16%9%

12%

0% 20% 40% 60% 80% 100%



PoltavaZaporizhia

MykolaivKyivLviv

MariupolSumyRivne

KharkivDnipro

UzhgorodChernivtsiZhytomyr

OdesaKhmelnytskyy

LutskTernopil

Ivano-FrankivskCherkasyVinnytsia

Agree Disagree Difficult to answer

132

17%18%

23%23%25%26%27%30%30%33%33%34%35%36%37%37%38%39%40%42%43%43%

54%60%

73%67%57%69%

52%61%

52%43%

57%50%

40%47%41%

63%50%

32%48%

53%49%

34%51%44%25%

26%

11%15%

20%8%

23%13%

20%26%

13%18%

27%18%

24%1%

12%30%

15%8%

11%24%

5%12%

21%14%

0% 20% 40% 60% 80% 100%

KyivKherson

KropyvnytskyiUzhgorod

SeverodonetskLviv

DniproChernihiv

PoltavaChernivtsi

MykolaivSumy

KharkivZaporizhiaZhytomyrMariupol

OdesaRivne

KhmelnytskyyCherkasyTernopil


VinnytsiaFebruary 2016 February 2017

Do you agree or disagree with the following statements regarding the management of your city by the municipal authorities? (continued)

“The authorities have demonstrated transparent activity.”


“The authorities have facilitated citizens’ participation in decision-making processes.”

133

1%1%3%1%

3%4%2%5%

1%2%2%

1%2%

6%4%3%1%5%7%7%

9%11%

13%13%12%16%18%18%

17%19%23%

21%27%27%28%30%30%

27%30%31%34%

32%33%34%

53%39%

56%34%34%

33%34%

53%40%37%37%32%

25%39%

45%27%

43%44%

35%43%

30%23%

40%29%

22%45%

14%37%

19%32%

22%27%

10%21%

21%23%

12%14%

11%14%

12%16%

20%15%

7%13%

7%10%

17%6%

17%14%

33%18%

26%2%

29%19%

17%20%

35%19%

13%28%

13%7%

11%9%

28%27%

14%20%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonZaporizhia

LvivKyiv


SeverodonetskUzhgorodChernihiv

DniproOdesaSumy

MariupolChernivtsi

KhmelnytskyyMykolaivPoltava

RivneZhytomyrTernopil


LutskVinnytsia


5%9%14%16%16%17%17%17%18%19%21%23%24%25%25%25%26%26%26%27%31%31%33%36%

72%77%69%68%

62%58%

81%79%

59%68%

57%45%

66%65%63%

53%64%68%

56%54%

55%52%47%

54%

23%14%

18%17%

22%25%

1%4%

24%13%

22%31%

10%9%

12%21%

10%6%

18%19%

14%17%

20%10%

0% 20% 40% 60% 80% 100%



KyivKharkiv

ZaporizhiaUzhgorodMykolaiv

LvivZhytomyrMariupolTernopil

DniproOdesa

ChernivtsiSumy

PoltavaRivne


LutskVinnytsiaCherkasy


134

9%11%14%14%15%17%18%18%20%23%25%26%28%29%30%31%32%33%34%34%35%37%40%40%

75%84%

70%72%

53%65%56%

80%50%

57%

59%55%

37%53%56%

41%55%60%55%58%

37%36%

47%39%

17%6%

17%14%

33%18%

26%2%

29%19%17%

20%35%

19%13%

28%13%

7%11%

9%28%27%

14%20%

0% 20% 40% 60% 80% 100%

KhersonZaporizhia

LvivKyiv


SeverodonetskUzhgorodChernihiv

DniproOdesaSumy

MariupolChernivtsi

KhmelnytskyyMykolaivPoltava

RivneZhytomyrTernopil


LutskVinnytsia



“The authorities have facilitated citizens’ participation in decision-making processes.”


“The authorities have demonstrated high-quality paperwork.”

135

1%

1%2%1%4%

1%

4%2%1%

5%6%

2%6%

5%7%

2%7%9%

4%6%10%

10%16%20%19%19%21%

18%21%23%

21%22%23%

20%25%29%

26%30%28%36%

37%36%

41%39%

45%

53%29%

20%18%

38%25%

30%31%33%

28%21%

18%27%

40%40%

32%38%

24%16%

30%32%29%

34%16%

15%25%

6%12%

15%15%

18%14%

6%9%

10%4%

12%17%

12%14%

8%9%

2%7%

11%4%

7%7%

23%30%

54%49%

26%38%

30%33%

39%39%

45%53%

36%12%

17%22%20%

32%44%

19%12%

22%13%

21%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKyiv


OdesaKropyvnytskyi

ChernivtsiDnipro

LvivChernihiv

KharkivMariupol

SumyRivne

PoltavaZhytomyr



ZaporizhiaUzhgorodTernopil

Vinnytsia


10%11%14%15%18%18%18%20%21%23%23%23%25%26%29%30%32%33%34%36%37%39%39%

47%

73%52%47%53%58%39%40%

31%47%53%51%46%

51%48%55%37%

48%48%42%44%47%

36%37%

50%

17%38%40%32%

25%43%42%49%

32%24%26%

30%24%25%

16%32%

20%19%

24%20%16%

24%23%

3%

0% 20% 40% 60% 80% 100%


MykolaivKropyvnytskyi

ChernihivKharkiv

KyivMariupol

LvivZhytomyr

SumyChernivtsi

OdesaRivne

PoltavaIvano-Frankivsk

LutskDnipro

KhmelnytskyyUzhgorodCherkasyVinnytsiaTernopil

Zaporizhia


136

10%17%20%20%21%22%22%22%23%24%24%25%26%

31%31%32%34%35%38%

44%45%45%45%

55%

68%53%

26%30%

53%40%

49%45%

38%37%

31%22%

39%57%

52%46%46%

33%18%

37%43%

33%41%24%

23%30%

54%49%

26%38%

30%33%

39%39%

45%53%

36%12%

17%22%20%

32%44%

19%12%

22%13%

21%

0% 20% 40% 60% 80% 100%

KhersonKyiv


OdesaKropyvnytskyi

ChernivtsiDnipro

LvivChernihiv

KharkivMariupol

SumyRivne

PoltavaZhytomyr



ZaporizhiaUzhgorodTernopil

Vinnytsia



“The authorities have demonstrated high-quality paperwork.”


“The authorities have secured investment for the local economy.”

137

2%

1%1%

7%6%5%

1%6%

2%4%3%

6%4%2%4%5%

1%7%

5%12%

2%6%

11%17%20%

19%26%

24%27%29%

35%30%

34%34%35%

33%37%

39%38%38%44%

39%43%

40%53%

50%

52%32%

25%30%

45%32%41%

28%20%

30%16%

20%24%30%19%

25%31%

37%32%28%

30%20%

21%19%

16%28%

21%18%

12%11%

14%18%

5%13%

7%9%

7%15%

5%11%

4%7%

9%6%

10%6%

2%5%

21%21%

34%32%

16%26%

11%21%

39%21%

41%33%

30%16%

34%23%22%

13%15%20%13%

22%22%21%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKyiv

SeverodonetskKropyvnytskyi

PoltavaDniproRivne

ChernivtsiMykolaiv

SumyMariupolCherkasyChernihivZhytomyr

KharkivOdesa

LvivKhmelnytskyy

ZaporizhiaLutsk

TernopilVinnytsiaUzhgorod

Ivano-Frankivsk


7%10%

16%18%19%20%20%21%22%25%25%28%29%30%

36%36%37%37%38%39%41%43%44%

55%

66%73%62%54%

71%35%

59%42%

69%40%

51%50%

31%43%

50%48%37%

43%47%44%43%43%33%

28%

27%16%

21%28%

10%45%21%

37%9%

35%24%22%

40%27%

15%16%

26%19%15%17%16%14%

23%17%

0% 20% 40% 60% 80% 100%



PoltavaMariupol

SumyMykolaiv

ZaporizhiaKyiv

ZhytomyrRivne

KharkivKhmelnytskyy

CherkasyOdesa


DniproUzhgorodChernivtsi

TernopilVinnytsia

Lviv


138

11%20%20%20%

27%31%34%34%36%36%36%38%39%39%41%41%42%43%44%46%47%

52%55%55%

68%60%

46%48%

57%43%

56%45%

25%43%

22%29%31%45%

25%36%35%

44%41%

34%40%26%23%24%

21%21%

34%32%

16%26%

11%21%

39%21%

41%33%30%

16%34%23%22%

13%15%

20%13%

22%22%21%

0% 20% 40% 60% 80% 100%

KhersonKyiv


PoltavaDniproRivne

ChernivtsiMykolaiv

SumyMariupolCherkasyChernihivZhytomyr

KharkivOdesa

LvivKhmelnytskyy

ZaporizhiaLutsk


Ivano-FrankivskFebruary 2016 February 2017


“The authorities have secured investment for the local economy.”


“The authorities have improved the image of the city.”

139

1%2%4%2%2%

7%7%

1%7%

2%10%

7%10%

7%6%9%

7%9%10%13%

23%16%

14%19%

16%26%

25%30%33%

35%36%

42%37%43%

37%42%

44%52%53%52%54%

52%53%

60%49%58%62%

57%

54%30%

36%29%

39%38%

28%46%

27%22%

25%25%

26%31%

13%16%13%

19%20%

11%15%

19%17%

6%

15%17%

24%19%

12%13%

13%7%

13%6%

9%13%

5%8%

4%5%

7%10%3%4%

4%4%3%

2%

15%25%

11%20%

14%7%

16%4%

16%27%

19%12%

16%3%

24%19%19%

10%14%13%

9%4%5%

16%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


KyivKropyvnytskyi

PoltavaRivne

ChernivtsiUzhgorod

SumyMykolaiv

DniproZhytomyr

LutskZaporizhia

MariupolChernihivCherkasy

OdesaLviv


KhmelnytskyyTernopilKharkiv


10%16%21%23%24%26%27%28%

34%34%

40%41%42%44%44%44%45%

54%56%58%

64%68%

73%79%

60%70%

57%61%49%68%49%

64%62%

53%35%

41%45%

37%40%40%

44%28%

37%32%

30%14%

21%13%

30%14%

22%16%

27%6%

23%8%4%

13%25%

18%13%

20%16%16%11%

18%7%

10%6%

18%6%7%

0% 20% 40% 60% 80% 100%


KropyvnytskyiChernihivMykolaivPoltava

ZhytomyrUzhgorod

ZaporizhiaSumy

MariupolRivne

ChernivtsiLutskKyiv

CherkasyOdesa



KharkivTernopil

Lviv


140

17%28%29%32%35%

42%42%43%44%45%48%49%54%

59%59%61%61%61%63%

72%72%74%75%76%

69%47%

60%48%

51%50%41%

53%40%

28%33%

39%31%

38%17%

21%20%

29%23%

14%19%

22%20%

8%

15%25%

11%20%

14%7%

16%4%

16%27%

19%12%

16%3%

24%19%19%

10%14%13%

9%4%5%

16%

0% 20% 40% 60% 80% 100%


KyivKropyvnytskyi

PoltavaRivne

ChernivtsiUzhgorod

SumyMykolaiv

DniproZhytomyr

LutskZaporizhia

MariupolChernihivCherkasy

OdesaLviv


KhmelnytskyyTernopilKharkiv



“The authorities have improved the image of the city.”


“The authorities have improved public safety in the city.”

141

2%1%2%

10%2%

2%1%5%6%5%4%5%6%6%5%

8%11%

7%4%

7%7%

14%

14%20%

29%29%

26%34%

36%36%38%

34%34%36%37%39%

38%40%

45%45%

45%49%54%

51%54%

61%

50%40%

21%28%

35%39%

45%23%

41%33%

31%35%

26%23%

31%27%

12%23%

24%20%21%

13%25%

17%

14%27%

15%21%

10%10%

11%10%

12%9%13%

15%5%8%

14%13%

4%6%

6%4%

4%2%

5%3%

21%11%

33%21%20%

14%7%

30%8%

18%16%

8%27%25%

10%14%

34%18%

14%19%17%

26%9%

6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKyiv


DniproPoltava

UzhgorodMykolaiv

ZaporizhiaChernivtsi

OdesaRivne

ChernihivCherkasyZhytomyr

SumyMariupol

LutskVinnytsia

Ivano-FrankivskLviv

KharkivTernopil

Khmelnytskyy


10%11%

18%20%21%25%26%28%30%31%35%35%39%41%41%43%44%45%46%47%48%50%

64%66%

77%60%

60%63%73%55%

72%63%57%

44%47%48%39%37%35%

48%43%

37%40%

27%45%32%

31%20%

14%29%

22%17%

6%21%

2%9%

13%25%

18%17%

22%22%24%

9%13%

18%14%

26%8%

18%6%

14%

0% 20% 40% 60% 80% 100%

KhersonSeverodonetskKropyvnytskyi

ChernihivUzhgorodZhytomyr

ZaporizhiaPoltava

SumyMykolaiv

RivneChernivtsi


MariupolOdesa

CherkasyVinnytsiaTernopilKharkivDnipro

KyivKhmelnytskyy

Lviv


142

14%22%

30%31%35%37%36%37%39%39%40%41%42%43%45%46%51%53%56%57%58%58%61%

74%

65%67%

36%48%

45%50%

57%33%

53%43%44%51%

32%32%

45%40%

16%29%30%24%25%

15%30%

20%

21%11%

33%21%20%

14%7%

30%8%

18%16%

8%27%25%

10%14%

34%18%14%

19%17%

26%9%6%

0% 20% 40% 60% 80% 100%

KhersonKyiv


DniproPoltava

UzhgorodMykolaiv


OdesaRivne

ChernihivCherkasyZhytomyr

SumyMariupol

LutskVinnytsia

Ivano-FrankivskLviv

KharkivTernopil

Khmelnytskyy



“The authorities have improved public safety in the city.”

2%1%1%

1%2%1%

9%6%5%7%6%6%7%

4%6%

9%7%

11%8%11%13%

22%

11%18%

23%23%25%

30%33%

39%30%34%36%35%

41%41%41%48%47%

45%54%

55%58%

59%58%

51%

56%37%30%29%

45%26%

39%39%27%

38%29%29%23%

17%27%

14%22%22%

19%7%

21%9%

17%15%

14%29%

20%12%

9%6%

11%6%

10%13%

11%12%

5%7%

12%5%

10%4%

3%2%

5%4%

4%4%

18%14%

27%35%

21%37%

15%16%

24%10%

19%18%

25%29%

13%29%

15%20%17%

24%7%

16%9%9%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKyiv


UzhgorodMykolaivPoltava

ZaporizhiaDniproRivne

ChernivtsiSumy

ChernihivCherkasyZhytomyrMariupol

OdesaLutskLviv

KharkivTernopil


Vinnytsia



“The authorities have been responsive to citizen priorities.”

143*This question was only included in the 2017 survey.

Accessibility of Information on City Authorities’ Activities

1%2%

1%2%1%1%

6%4%

3%2%1%1%3%6%4%5%5%5%6%4%5%

1%

13%13%

15%16%

21%21%22%22%

19%22%23%

28%30%30%

29%26%29%29%30%31%

30%33%34%

39%

53%36%

40%42%

40%29%

44%26%22%

37%25%

37%38%

29%29%28%

46%24%

39%22%

26%30%

29%39%

9%27%

28%37%

19%24%

13%9%

32%22%

8%24%

10%7%

15%18%

13%20%

7%21%

9%16%

18%11%

24%22%

17%5%

19%24%

20%41%

21%15%

41%9%

21%32%

24%22%

8%23%

20%22%

29%17%

14%10%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ChernihivDnipro

KhersonZaporizhia


LvivKharkiv

KyivRivne

MariupolTernopil

ChernivtsiMykolaiv


KhmelnytskyySumyLutsk


ZhytomyrOdesa

Uzhgorod

Easily accessible Somewhat accessible Somewhat inaccessible Inaccessible Difficult to answer

How would you rate the accessibility of information from your city authorities in the following areas?

City Budget

145

9%12%13%14%14%15%15%18%

23%24%24%25%26%27%27%29%32%32%32%33%33%34%36%37%

75%58%

86%70%

55%60%76%

55%65%50%58%52%57%

42%65%51%

62%55%

62%44%

58%50%50%46%

16%30%

1%16%

31%26%

9%27%

12%26%

17%23%17%

30%8%

20%7%

13%5%

24%9%

16%15%

17%

0% 20% 40% 60% 80% 100%


ZaporizhiaChernihiv

SeverodonetskMariupolPoltava

MykolaivDniproRivne

LvivVinnytsiaTernopilKharkiv


CherkasySumy

UzhgorodKyiv

OdesaLutsk

ChernivtsiZhytomyr

Accessible Inaccessible Difficult to answer

146

13%15%15%16%

22%23%23%24%25%26%26%30%31%31%32%32%33%34%34%35%36%37%39%40%

63%63%

68%79%59%

53%56%

36%54%59%

33%61%

48%37%

44%46%

59%43%46%43%35%

46%47%50%

24%22%

17%5%

19%24%20%

41%21%

15%41%

9%21%

32%24%22%

8%23%20%22%

29%17%14%10%

0% 20% 40% 60% 80% 100%

ChernihivDnipro

KhersonZaporizhia


LvivKharkiv

KyivRivne

MariupolTernopil

ChernivtsiMykolaiv




ZhytomyrOdesa

Uzhgorod


How would you rate the accessibility of information from your city authorities in the following areas? (continued)

City Budget

2%

1%1%1%1%5%

1%1%2%5%

1%3%2%6%

1%2%5%7%

5%4%6%

9%10%

13%15%

15%17%16%19%15%20%20%

23%21%25%24%24%23%28%29%

27%25%29%30%

36%

44%48%32%44%28%

48%27%

30%40%43%

30%51%

33%36%39%

27%19%

46%26%

29%27%

36%33%19%

27%34%

33%19%

8%8%

10%25%

25%15%

13%15%

24%14%

26%18%32%

17%10%

15%19%

9%16%

20%

20%7%

21%23%

47%26%

46%26%

16%21%

36%9%

16%23%

8%28%21%

8%32%24%22%20%

16%20%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonZaporizhia

DniproLviv

KharkivChernihivMariupol

KropyvnytskyiRivne

PoltavaMykolaiv

KhmelnytskyyOdesa

ChernivtsiTernopil

SeverodonetskKyiv


CherkasySumyLutsk

ZhytomyrVinnytsia



Public Works

147

11%12%14%15%15%17%17%17%18%18%20%21%22%22%22%23%26%27%28%29%29%31%34%34%

62%58%55%

71%84%

62%48%

74%50%

64%73%

45%69%62%63%

73%50%53%48%54%52%

57%51%54%

27%30%30%

15%1%

20%35%

9%32%

18%8%

34%10%

16%15%

5%24%20%24%17%19%

11%15%12%

0% 20% 40% 60% 80% 100%

MykolaivSeverodonetskKropyvnytskyi

KhersonZaporizhia

LvivMariupolPoltava

RivneChernihivCherkasy

KharkivOdesaDnipro

TernopilUzhgorod

KyivIvano-Frankivsk

VinnytsiaLutsk


ChernivtsiSumy


148

9%10%14%15%16%17%17%20%20%21%21%25%26%26%26%27%29%29%31%32%32%34%34%

42%

72%83%

65%62%

36%57%

37%55%65%

59%43%

66%58%

50%65%46%51%62%

37%44%46%46%49%39%

20%7%

21%23%

47%26%

46%26%

16%21%

36%9%

16%23%

8%28%21%

8%32%24%22%20%16%20%

0% 20% 40% 60% 80% 100%

KhersonZaporizhia

DniproLviv

KharkivChernihivMariupol

KropyvnytskyiRivne

PoltavaMykolaiv

KhmelnytskyyOdesa

ChernivtsiTernopil

SeverodonetskKyiv


CherkasySumyLutsk

ZhytomyrVinnytsia



Public Works

1%

1%1%1%6%5%

3%3%3%1%5%

3%2%4%3%5%6%5%8%

1%

10%11%14%15%16%

17%19%20%

16%18%

20%21%21%

24%20%

23%24%23%25%

26%31%33%

30%41%

42%29%

39%49%

43%28%

38%28%

21%33%27%

38%27%29%36%27%

29%30%

43%34%

33%19%

25%31%

27%11%

20%9%

31%11%

20%13%

36%27%

20%28%

29%22%

22%22%

14%17%

18%13%

12%20%

16%22%

20%48%

26%27%

10%43%

21%37%

22%17%30%

11%20%

25%17%

26%31%26%

11%21%17%

23%20%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKharkiv

LvivChernihiv

ZaporizhiaMariupolPoltava

MykolaivKyiv

OdesaSeverodonetsk

TernopilDnipro

KropyvnytskyiRivne



LutskZhytomyrVinnytsia

SumyUzhgorod



Procurement for Municipal Services from the City Council, Executive Committee and Communal Housing Services

149

8%12%14%14%16%16%17%17%17%17%18%18%18%20%20%20%21%23%28%28%29%30%30%

35%

63%60%

86%64%70%65%

53%78%

73%45%

68%54%57%47%

72%68%

56%62%48%51%58%

43%51%

49%

29%28%

1%22%

15%18%

30%5%

9%38%

15%28%25%34%

8%11%

23%15%

25%21%

12%28%

19%16%

0% 20% 40% 60% 80% 100%


ZaporizhiaLviv

KhersonChernihiv

RivneUzhgorod

PoltavaMariupolTernopil

KropyvnytskyiKyiv

KharkivCherkasy


DniproVinnytsiaZhytomyr


Chernivtsi


150

10%13%14%15%16%18%21%21%21%23%23%24%24%24%25%25%26%27%28%31%

37%38%38%43%

70%39%

59%58%

74%39%

58%42%

57%60%

47%66%

56%51%58%

49%43%

47%61%

48%46%39%41%

53%

20%48%

26%27%

10%43%

21%37%

22%17%

30%11%

20%25%

17%26%31%26%

11%21%17%

23%20%

5%

0% 20% 40% 60% 80% 100%

KhersonKharkiv

LvivChernihiv

ZaporizhiaMariupolPoltava

MykolaivKyiv

OdesaSeverodonetsk

TernopilDnipro

KropyvnytskyiRivne



LutskZhytomyrVinnytsia

SumyUzhgorod


How would you rate the ease of accessibility of information from your city authorities in the following areas? (continued)

Procurement for Municipal Services from the City Council, Executive Committee and Communal Housing Services

1%9%

3%14%

5%6%

1%5%9%

4%8%7%10%14%

10%4%

7%7%11%10%

15%15%

21%21%

23%24%

30%20%

32%31%

37%34%31%

37%37%38%

36%32%

36%42%

43%45%

42%45%

41%42%

55%58%

42%35%

24%35%

26%35%32%29%

15%20%

19%22%

27%23%

20%15%

19%30%

23%22%

27%14%

11%14%

19%13%

11%18%

18%7%

6%11%

24%14%

12%20%9%

11%5%

6%12%

13%8%

15%13%

12%3%

2%

15%19%

33%13%

20%21%

24%21%21%

25%24%

13%18%

20%29%

33%18%

5%16%

8%4%

16%10%

4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonPoltava

MykolaivRivne

DniproLviv

ChernihivChernivtsi

KyivSeverodonetsk

CherkasyOdesaLutskSumy

KharkivMariupol

KropyvnytskyiZaporizhiaZhytomyrTernopil

UzhgorodVinnytsia




Contact Information of City Authorities

151

20%25%

31%32%32%33%36%37%37%38%38%40%40%41%41%41%43%43%44%46%48%53%

68%71%

64%48%51%37%

52%42%

55%46%

62%51%52%36%

52%52%

38%33%

37%35%

44%37%

41%29%

27%22%

16%26%

18%31%

16%26%

9%17%

1%11%10%

24%7%8%

21%26%

20%22%

12%17%

11%18%

5%7%

0% 20% 40% 60% 80% 100%

KhersonMykolaiv

ZhytomyrMariupol

ChernihivSeverodonetsk

PoltavaLviv

ZaporizhiaSumy

DniproRivne

CherkasyOdesaLutsk


KyivChernivtsiVinnytsiaTernopil


Uzhgorod


152

24%33%33%35%37%37%38%40%40%41%45%45%46%46%46%46%51%52%53%55%56%57%

76%79%

62%49%

34%53%

44%42%38%

40%39%

34%31%

42%36%34%

24%21%

31%43%

31%37%

40%26%

14%17%

15%19%

33%13%

20%21%

24%21%21%

25%24%

13%18%20%

29%33%

18%5%

16%8%4%

16%10%

4%

0% 20% 40% 60% 80% 100%

KhersonPoltava

MykolaivRivne

DniproLviv

ChernihivChernivtsi

KyivSeverodonetsk

CherkasyOdesaLutskSumy

KharkivMariupol

KropyvnytskyiZaporizhiaZhytomyrTernopil

UzhgorodVinnytsia




Contact Information of City Authorities

2%

1%1%2%6%3%2%2%3%3%7%4%

6%5%

4%6%8%4%3%

9%9%8%

14%20%23%23%24%24%

21%24%27%27%27%28%

24%32%

32%33%35%

33%33%38%39%

35%36%38%

42%24%

38%42%

29%36%

19%28%22%23%22%

28%34%

39%26%

30%31%

25%31%

24%34%

22%30%

17%

24%7%

13%7%

21%18%

31%25%

15%10%

21%17%

19%21%

21%11%

23%12%

11%11%

15%14%

15%15%

20%48%

26%27%26%

21%23%20%

34%38%

27%24%

16%5%

15%21%

8%24%

17%23%

9%20%

10%22%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonKharkiv

LvivChernihiv

KropyvnytskyiPoltava

KyivDnipro

MykolaivMariupol


RivneZaporizhia

OdesaLutsk

TernopilCherkasyZhytomyr

Ivano-FrankivskUzhgorod

SumyKhmelnytskyy

Vinnytsia



Projects and City Development Plans

153

4%3%

13%2%1%

7%1%4%

12%13%

3%8%

5%7%4%11%7%

11%10%6%

11%16%11%

15%

26%28%

27%39%40%

35%41%

39%35%34%

45%41%45%44%48%

41%48%

49%51%56%

51%47%54%

60%

43%42%

35%34%43%

30%35%

26%21%

27%24%22%

26%40%

22%17%

10%29%

18%20%

22%19%

25%11%

14%12%

11%3%

6%12%

6%10%

17%7%

5%3%

5%4%

2%8%

3%3%

7%4%

7%4%

6%3%

13%16%15%22%

9%16%16%

21%15%

19%23%

26%19%

6%24%22%

32%8%

15%15%

9%14%

4%11%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

PoltavaKherson

RivneChernihivUzhgorod

DniproLviv

KropyvnytskyiKyiv

SumySeverodonetsk

KharkivChernivtsiZaporizhia

MykolaivCherkasyMariupol

KhmelnytskyyVinnytsiaZhytomyr

OdesaLutsk



How would you rate the accessibility of information about your mayor?

154

15%24%27%28%32%

39%44%44%45%46%47%50%50%51%52%53%53%54%54%55%58%59%60%

65%

70%52%48%

63%54%43%

50%22%

46%45%

33%31%

39%44%37%

27%27%

38%34%35%

35%36%

26%23%

15%25%24%

9%14%

19%6%

34%9%9%

20%19%

11%5%

11%21%20%

8%12%10%

7%4%

13%12%

0% 20% 40% 60% 80% 100%


MykolaivPoltava


UzhgorodMariupolCherkasy

DniproRivne


VinnytsiaKyiv


LvivSumy

TernopilKhmelnytskyy

ZhytomyrLutsk


155

30%30%

40%40%42%43%43%43%47%47%48%49%50%51%52%52%55%59%60%61%62%63%65%

76%

57%54%

46%37%

49%41%42%

36%37%34%29%25%

31%43%

24%25%

13%33%

24%24%

29%23%

30%14%

13%16%15%

22%9%

16%16%

21%15%

19%23%

26%19%

6%24%22%

32%8%

15%15%

9%14%

4%11%

0% 20% 40% 60% 80% 100%

PoltavaKherson

RivneChernihivUzhgorod

DniproLviv

KropyvnytskyiKyiv

SumySeverodonetsk


MykolaivCherkasyMariupol

KhmelnytskyyVinnytsiaZhytomyr

OdesaLutsk



How would you rate the accessibility of information about your mayor? (continued)

1%

2%4%

1%1%3%

11%2%

10%6%

4%2%7%5%4%7%12%6%

5%9%8%13%10%

21%25%

27%28%33%35%34%

26%36%

28%34%36%

39%35%38%

43%41%36%43%47%

44%46%

43%47%

48%46%

52%43%38%

31%32%33%

45%24%

25%27%

29%22%

27%17%

36%23%

27%27%

19%19%

24%30%

12%9%

12%11%

4%2%

12%14%

8%20%

3%14%

5%10%

11%3%

6%9%

12%6%

3%9%

5%7%

18%20%

7%14%

24%30%

20%17%

9%17%

31%18%25%26%20%

33%9%

19%11%

15%24%19%16%

7%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonLviv

ZaporizhiaPoltava

ChernihivMykolaiv

ChernivtsiRivne

UzhgorodKyiv

KharkivDnipro



KhmelnytskyySumy

OdesaZhytomyr


LutskTernopil


How would you rate the accessibility of information about your city councilors?

156

17%20%23%23%28%30%32%32%33%35%35%38%39%39%40%40%41%42%43%44%45%49%51%54%

59%64%

73%51%46%

52%52%

58%63%

55%39%

52%39%

50%47%48%

25%39%38%39%36%

40%35%

39%

24%16%

5%26%26%

18%15%

9%4%

11%26%

10%22%

11%13%13%

33%19%18%17%19%

12%13%

7%

0% 20% 40% 60% 80% 100%

MykolaivKherson

UzhgorodSeverodonetsk

RivneLviv

ChernihivPoltava

ZaporizhiaOdesa

KharkivCherkasy

KyivDniproSumy

ChernivtsiMariupol


VinnytsiaLutsk

TernopilZhytomyr

Khmelnytskyy


157

22%25%29%32%34%36%36%37%38%38%40%41%41%42%43%47%48%49%50%52%53%54%56%57%

60%55%

64%55%

42%33%

44%47%

53%45%

29%42%

34%33%

37%20%

43%33%

39%33%

23%27%

28%37%

18%20%

7%14%

24%30%

20%17%

9%17%

31%18%

25%26%

20%33%

9%19%

11%15%

24%19%16%

7%

0% 20% 40% 60% 80% 100%

KhersonLviv

ZaporizhiaPoltava

ChernihivMykolaiv

ChernivtsiRivne

UzhgorodKyiv

KharkivDnipro



KhmelnytskyySumy

OdesaZhytomyr


LutskTernopil


How would you rate the accessibility of information about your city councilors? (continued)

6%3%3%4%1%

9%2%

8%11%

7%5%

17%9%11%13%

7%13%

6%9%11%13%

10%13%

24%

27%35%36%36%

39%32%

42%36%35%

40%42%

29%39%

41%41%

47%41%

50%47%

45%49%56%

54%54%

37%27%

32%34%

24%22%

31%20%20%

31%40%

31%23%

22%26%

16%25%

10%22%22%

26%18%

10%15%

15%15%

14%5%

7%18%

4%11%

16%12%

8%10%

11%3%

15%9%

4%3%

8%10%

7%4%

8%3%

15%20%

14%21%

29%19%20%

24%18%

10%5%

12%18%

24%6%

21%17%

31%14%11%

5%11%

16%5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

PoltavaChernivtsi

KhersonLviv

MykolaivSumy

ChernihivCherkasy

KyivOdesa

ZaporizhiaRivne

DniproKharkiv


LutskMariupol





How would you rate the accessibility of information about your communal enterprises*?

158*Communal enterprises are services (i.e. water, heat and maintenance) which are provided by city authorities and paid for by residents.

15%23%27%31%32%34%

40%41%42%42%43%44%44%44%45%46%46%46%47%47%48%51%53%

63%

60%71%66%

45%56%

62%36%

45%43%44%

37%37%

47%37%35%

47%43%

28%40%39%41%

28%34%

30%

25%5%7%

24%12%

3%24%

14%15%14%

20%20%

9%20%20%

8%11%

26%13%14%11%

21%13%

6%

0% 20% 40% 60% 80% 100%

MykolaivUzhgorod

OdesaSeverodonetsk

SumyZaporizhia

RivneKherson

ChernihivCherkasy

LutskKharkivPoltava

Ivano-FrankivskLviv

DniproChernivtsi

MariupolKropyvnytskyi

ZhytomyrTernopil

KyivVinnytsia

Khmelnytskyy


159

34%39%39%40%40%41%44%45%46%46%47%47%48%52%53%54%54%56%56%57%

62%66%67%

77%

52%41%

46%39%

31%40%35%

31%36%

44%48%

41%34%25%

41%25%29%

13%30%32%

33%22%

17%18%

15%20%

14%21%

29%19%20%

24%18%

10%5%

12%18%

24%6%

21%17%

31%14%11%

5%11%

16%5%

0% 20% 40% 60% 80% 100%

PoltavaChernivtsi

KhersonLviv

MykolaivSumy

ChernihivCherkasy

KyivOdesa

ZaporizhiaRivne

DniproKharkiv


LutskMariupol





How would you rate the accessibility of information about your communal enterprises? (continued)

Approval of and Satisfaction with Officials and Institutions

1%1%1%1%1%1%2%2%2%1%1%2%3%4%1%3%3%

2%5%

3%2%2%3%

6%8%8%11%12%13%13%14%15%16%17%16%15%15%19%18%18%

21%21%

19%22%22%24%

28%

40%45%

30%39%34%

45%22%

27%33%

48%50%

36%41%

34%32%

42%37%

46%26%

47%41%41%

49%34%

46%39%

52%40%

34%36%

54%51%37%

32%20%

37%29%37%

46%30%

35%24%

44%25%

30%28%

18%26%

8%7%

9%10%

20%6%

9%6%

13%3%

11%8%

11%10%

2%8%7%

8%7%

4%4%

6%8%

10%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivOdesa

MariupolKharkiv


SumyZhytomyr

KhersonKhmelnytskyy

UzhgorodCherkasy

DniproKropyvnytskyi

ZaporizhiaRivne

PoltavaChernihiv

KyivChernivtsi

TernopilLutskLviv

Vinnytsia

Strongly approve Somewhat approve Somewhat disapprove Strongly disapprove Difficult to answer

Do you approve of the work of the following government and non-government entities?

President of Ukraine

161

1.1 1.1 1.0 1.0 1.0 1.0 1.0 0.9 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.6 0.6 0.6 0.5

0.0

0.5

1.0

1.5

2.0

2.5


162

President of Ukraine

*Scores are based on a three-point scale, with “3” indicating strong approval and “0” indicating strong disapproval. The cities of Mariupol and Severodonetsk did not participate in the 2015 survey.

Do you approve of the work of the following government and non-government entities? (continued)

1%

2%1%

1%1%1%1%1%1%

1%3%2%1%2%

3%4%5%

7%7%8%7%8%8%9%9%10%9%9%9%10%11%11%14%14%

12%14%17%

19%

41%37%

39%41%

45%36%

43%36%

45%39%40%

45%44%

38%40%

21%29%

42%50%

26%44%44%

50%27%

50%52%44%

47%43%

55%43%

48%42%

45%42%

42%39%

48%42%

59%52%

41%28%

54%37%

33%25%

45%

6%8%

12%5%5%1%

5%7%

4%6%

8%3%

6%4%

8%8%6%4%

8%5%4%

8%8%8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivMariupol

SeverodonetskOdesa


RivneCherkasy

KhmelnytskyyKharkivDnipro

UzhgorodKherson

LutskKropyvnytskyi

SumyKyiv

TernopilLviv

ZhytomyrChernivtsi

PoltavaChernihivVinnytsia



Parliament of Ukraine

163

164

Parliament of Ukraine

0.90.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.7 0.6 0.6 0.6 0.6 0.6 0.6 0.6 0.6 0.6 0.6 0.5 0.5 0.5 0.5

0.0

0.5

1.0

1.5

2.0

2.5




1%

1%1%1%

1%

1%1%2%

1%1%

4%1%2%3%

3%5%6%8%8%9%

10%10%10%11%13%13%13%12%13%12%

15%14%16%17%

14%17%16%

25%

43%40%

32%41%

46%38%39%

35%41%

21%30%

36%48%

34%35%43%

32%43%

27%48%42%

48%41%

27%

49%41%

53%45%

40%45%45%50%42%

59%51%

47%29%

43%43%

38%53%

38%52%

31%37%

26%32%

36%

6%13%

8%6%5%

7%7%

4%6%

9%7%

4%9%9%8%

5%1%4%5%4%4%

9%9%9%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


MariupolIvano-Frankivsk


KharkivOdesa

KhersonSumyKyiv

LutskLviv

DniproKropyvnytskyi

RivneZaporizhia

TernopilZhytomyrUzhgorodChernivtsiChernihiv

PoltavaVinnytsia



Government of Ukraine

165

166

Government of Ukraine

0.9 0.9 0.9 0.9 0.8 0.8 0.8 0.80.7 0.7 0.7 0.7 0.7 0.6 0.6 0.6 0.6 0.6 0.6 0.6 0.6 0.5 0.5 0.5

0.0

0.5

1.0

1.5

2.0

2.5




1%1%3%

1%

1%2%1%1%

1%

3%1%

2%1%2%1%1%3%2%

7%16%16%

17%20%20%21%21%20%22%23%25%24%26%

23%25%27%

26%29%28%29%31%

34%38%

22%45%

39%43%

28%43%

47%37%37%

26%31%

33%39%

41%38%

28%28%

36%27%

31%26%

44%18%

36%

31%28%

24%24%

17%26%

21%26%

22%13%

20%23%

21%11%

21%20%

11%18%

16%24%

18%14%

12%12%

39%11%

20%13%

35%10%10%

15%18%

38%25%

19%15%

22%15%

25%34%

17%27%

15%26%

10%32%

11%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KyivKherson

OdesaRivne

SeverodonetskKhmelnytskyy

ZaporizhiaZhytomyr

DniproMariupolCherkasyMykolaivPoltava

LvivChernivtsi

KropyvnytskyiChernihiv


SumyKharkiv




Oblast State Administration

167

168

Oblast State Administration

1.4 1.31.3 1.2 1.2 1.2 1.2 1.2 1.2 1.1 1.1 1.1 1.1 1.1 1.1 1.0 1.0 1.0 1.0 1.0 1.0 0.9 0.9

0.6

0.0

0.5

1.0

1.5

2.0

2.5




1%1%1%1%1%1%

1%

4%1%4%2%1%1%2%2%1%4%1%3%

7%14%

19%20%20%21%21%23%25%

24%26%

27%23%

25%24%27%28%30%29%30%32%

30%33%

34%

20%21%

42%49%

26%41%

35%41%

33%27%

40%41%

39%30%

38%31%

25%25%

41%30%29%

33%44%

19%

30%9%

24%19%

11%17%

23%20%

22%20%

11%22%

21%18%

20%25%

9%17%

15%22%

11%16%

12%11%

42%55%

14%10%

42%21%19%

16%20%

27%23%

10%13%

25%15%15%

36%26%

13%16%

27%18%

10%33%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KyivSeverodonetsk

KhersonKhmelnytskyy

MariupolDniproOdesa

PoltavaMykolaiv

KropyvnytskyiLviv

ZaporizhiaRivne

CherkasyChernivtsiZhytomyrChernihiv

KharkivUzhgorod

SumyIvano-Frankivsk

LutskTernopil

Vinnytsia



Oblast Council

169

170

Oblast Council

1.41.3 1.3 1.3 1.3 1.2 1.2 1.2 1.2 1.1 1.1 1.1 1.1 1.1 1.1 1.1 1.1 1.1 1.1 1.0 1.0 1.0 1.0

0.6

0.0

0.5

1.0

1.5

2.0

2.5




2%3%1%1%4%

7%2%

6%7%

4%6%7%9%

2%5%5%

12%6%

11%14%

10%13%12%

24%

21%20%

23%32%

29%27%

33%32%

34%38%

36%37%

36%44%

48%53%

48%54%

52%54%59%

56%62%

51%

42%35%

41%46%

30%40%

25%39%

38%33%

25%25%

27%32%

19%22%

20%21%16%

13%22%

17%13%

13%

19%15%

27%10%

30%19%

24%14%

18%12%

18%14%

12%11%

6%9%8%6%

4%8%

6%8%

5%4%

17%27%

8%11%

7%8%

16%9%

2%14%15%

17%16%

11%20%

11%11%

13%17%

11%4%

6%9%8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


PoltavaUzhgorod

KyivRivne

KropyvnytskyiChernivtsiZaporizhia

MykolaivSumy

ZhytomyrDnipro

LvivChernihivVinnytsia

LutskKhmelnytskyy

MariupolCherkasyTernopil


Kharkiv



Mayor

171

172

Mayor

2.01.9 1.8 1.8 1.8 1.8 1.7 1.7 1.7 1.6

1.5 1.4 1.4 1.4 1.4 1.3 1.3 1.3 1.21.1 1.1

1.1 1.11.0

0.0

0.5

1.0

1.5

2.0

2.5




1%

7%

4%

1%2%2%1%3%1%

7%5%

1%3%3%

7%3%4%

3%

12%14%

16%23%25%

20%27%

24%29%30%

30%30%32%31%

33%29%35%41%

43%45%42%48%47%50%

35%49%38%

43%47%40%39%

35%34%

25%29%29%

46%30%

40%27%

28%23%

30%19%

21%30%

21%18%

33%17%

17%18%

15%20%

8%18%

15%21%

22%20%

10%18%

22%9%

9%7%

10%5%

11%8%

10%6%

20%20%

28%16%

14%14%

25%19%

21%24%

17%18%

11%18%

4%27%

23%28%

14%28%

19%11%

18%23%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KyivKherson


UzhgorodRivne

LvivChernivtsi

MykolaivKropyvnytskyi

SumyZhytomyr

KhmelnytskyyDnipro

ZaporizhiaCherkasy

LutskChernihiv

OdesaMariupolKharkiv

TernopilVinnytsia

Ivano-Frankivsk



Executive Committee

173

174


Executive Committee

1.7 1.6 1.6 1.5 1.5 1.5 1.5 1.5 1.41.3 1.3 1.2 1.2 1.2 1.2 1.2 1.2 1.1 1.1 1.1 1.1 1.0 1.0

0.8

0.0

0.5

1.0

1.5

2.0

2.5



1%1%1%

1%4%6%

2%2%3%

3%2%3%1%

7%4%6%

3%5%7%

4%3%

12%13%

16%22%

27%28%

27%24%

29%30%

31%34%

31%34%

35%43%

37%43%

43%47%

47%47%

51%54%

50%42%35%

45%37%

48%36%

40%25%

43%28%

39%33%

45%24%

22%23%

30%26%

18%34%

20%22%

22%

19%19%

33%21%

18%13%

22%16%

21%23%

21%7%

15%9%

18%7%

12%12%

9%6%

7%6%

10%5%

18%26%

16%11%

18%11%12%

14%24%

3%17%

19%17%

10%20%

26%21%

11%15%

26%7%

19%14%

16%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


KyivPoltava

MykolaivUzhgorodChernivtsi

RivneKropyvnytskyi

ZaporizhiaSumyLviv

DniproKhmelnytskyy

ZhytomyrChernihivCherkasy

OdesaLutsk

MariupolTernopilKharkiv




City Council

175

176


City Council

1.7 1.7 1.61.6 1.5 1.5 1.5 1.5 1.4

1.3 1.3 1.3 1.3 1.2 1.2 1.2 1.2 1.1 1.1 1.1 1.00.9 0.9

0.8

0.0

0.5

1.0

1.5

2.0

2.5



1%1%1%1%1%1%1%1%

1%1%

6%1%3%1%1%2%1%2%2%1%2%3%

9%8%12%13%15%16%

20%21%21%23%

25%28%

26%33%30%

33%33%33%36%

36%38%39%

45%50%

41%42%

43%41%

55%45%40%

45%47%

36%49%

33%42%

37%35%36%

30%34%

38%39%38%

26%36%26%

47%38%

37%39%

20%32%

33%28%20%

20%22%

20%19%

14%20%

16%22%

17%12%

13%10%

15%13%

12%

3%12%

8%7%

8%5%6%6%

10%21%

3%18%

7%16%

12%15%13%13%13%

10%12%

20%3%

9%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ZaporizhiaSumyKyiv

UzhgorodKherson

ZhytomyrChernivtsi

OdesaPoltava


CherkasyRivne

ChernihivDnipro


LutskLviv

KharkivIvano-Frankivsk

MariupolTernopil

Vinnytsia



Communal Enterprises

177*Communal enterprises are services (i.e. water, heat and maintenance) which are provided by city authorities and paid for by residents.

178


Communal Enterprises

1.51.4 1.4 1.3 1.3 1.3 1.2 1.2 1.2 1.2 1.2 1.2 1.1

1.1 1.0 1.0 1.0 0.9 0.9 0.90.7 0.7 0.7 0.6

0.0

0.5

1.0

1.5

2.0

2.5



3%3%4%4%4%2%1%4%6%

4%5%5%

11%2%2%

8%3%4%

12%7%12%8%8%8%

26%30%29%30%

32%34%37%

38%36%

38%39%41%35%

45%47%

41%47%47%

41%46%

41%47%

57%58%

37%26%

24%36%33%32%27%

25%25%

27%31%

21%30%31%28%29%

32%26%22%

29%32%

20%15%

22%

31%15%

5%22%

7%11%

17%13%

23%15%

17%16%

12%11%

5%14%

12%5%

15%9%

9%10%

5%8%

3%26%

39%8%

24%20%18%

21%11%

17%8%

17%12%11%

19%8%

5%19%

10%10%

6%16%15%

3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


MariupolOdesa

KharkivChernihivMykolaivCherkasy

KyivSumy


DniproKherson

UzhgorodChernivtsi

KhmelnytskyyLviv

LutskPoltava

RivneVinnytsia




Police

179

180


Police

1.81.7 1.6 1.6 1.6 1.6 1.6 1.5 1.5 1.5 1.5 1.4 1.4 1.4 1.4 1.4 1.4 1.4 1.3 1.3 1.3 1.3

1.21.0

0.0

0.5

1.0

1.5

2.0

2.5



7%5%6%

2%6%10%

6%11%

5%6%8%10%

5%14%13%

9%7%

11%14%

16%7%

15%11%12%

20%26%

34%37%

36%35%

39%35%

41%40%

43%41%

49%40%44%

48%50%

48%46%

45%58%

51%60%

69%

23%29%

21%24%

26%16%

25%11%

32%22%17%

21%22%

27%13%12%

23%18%

7%15%

13%16%

16%4%

7%18%

8%7%

11%17%

9%8%

11%10%

10%8%

14%7%

7%6%

8%15%

4%8%

3%4%

4%1%

42%22%

32%29%

20%22%21%

35%12%

21%23%21%

11%11%

24%25%

11%8%

29%15%

19%14%

9%14%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolOdesa

CherkasyChernihiv

DniproKyiv



KharkivPoltava

SumyRivne

VinnytsiaKropyvnytskyiKhmelnytskyy

ZhytomyrMykolaiv

LutskLviv


Uzhgorod


Do you approve of the work of the following government and non-government entities?National Guard

181

182


National Guard

2.12.0 1.9 1.9 1.9 1.8 1.8 1.8 1.8

1.7 1.7 1.6 1.6 1.6 1.6 1.6 1.5 1.5 1.5 1.5 1.5 1.5 1.5

1.2

0.0

0.5

1.0

1.5

2.0

2.5



14%10%

5%10%

12%13%

3%7%

13%13%19%17%24%28%19%

11%19%13%

21%33%

17%28%14%

21%

23%34%

41%43%

42%42%

53%49%

47%47%

45%49%

41%38%

48%58%

51%58%

51%42%60%

51%67%

65%

19%24%

29%20%16%

8%18%18%13%

21%16%16%

13%21%

12%17%

7%22%

4%13%

13%7%

8%3%

7%13%

15%9%

10%6%

7%8%

7%7%8%

12%11%

8%10%

8%7%

5%4%

7%6%

5%2%

1%

38%20%

10%18%

20%31%

19%16%

20%13%11%

7%11%

5%11%

6%17%

3%20%

5%5%

10%9%

10%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MariupolOdesaSumy

DniproKharkiv


KhersonCherkasy

PoltavaChernivtsiZhytomyr

KyivRivne

VinnytsiaKhmelnytskyyKropyvnytskyi

ZaporizhiaMykolaiv

LutskTernopil

Ivano-FrankivskLviv

Uzhgorod



Army

183

184


Army

2.2 2.1 2.1 2.1 2.0 2.0 1.9 1.9 1.9 1.9 1.9 1.8 1.8 1.8 1.8 1.8 1.7 1.7 1.7 1.7 1.7 1.61.5

1.4

0.0

0.5

1.0

1.5

2.0

2.5



1%

2%1%1%

2%

3%3%

1%2%1%2%3%1%1%3%3%2%3%

2%5%

7%8%

8%10%10%12%12%11%

13%11%12%

15%13%15%14%15%

16%17%15%15%

21%27%

32%25%

38%35%33%

20%33%

38%22%

40%19%

34%33%

29%26%

37%50%

33%41%40%

34%33%

18%34%

56%48%

51%37%39%

28%40%

31%20%

34%48%

36%42%

35%43%

24%27%

31%26%

19%43%

37%38%

31%

10%20%

4%20%19%

42%16%

19%46%

13%19%

16%9%

20%15%

23%7%

18%15%

23%5%

12%21%

6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKyiv

ZaporizhiaKharkiv

LvivSeverodonetsk

ChernivtsiSumy

MariupolIvano-Frankivsk

MykolaivOdesaLutsk

CherkasyVinnytsiaKherson

KhmelnytskyyDnipro

PoltavaChernihivZhytomyr

RivneKropyvnytskyi

Ternopil



Courts

185

186


Courts

1.0 1.00.9 0.9 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.7 0.6

0.6 0.5 0.50.4

0.0

0.5

1.0

1.5

2.0

2.5



1%

1%

1%

2%2%3%2%

2%2%2%2%1%2%1%1%2%

1%4%

7%8%8%9%10%10%12%13%11%11%11%12%

14%13%14%13%14%

18%18%18%19%

23%

21%23%

26%23%

28%36%

32%31%

21%25%

32%33%34%

25%30%

47%34%

33%31%

36%40%

31%20%

35%

67%50%

61%32%

44%35%

36%42%

48%12%

34%36%

43%41%

35%30%

39%38%

48%27%16%

26%36%

31%

11%22%

6%36%

20%19%

21%16%

19%50%

20%17%

9%20%20%

8%11%

14%5%

18%24%24%24%

7%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UzhgorodKyiv


LvivSumy

KharkivChernivtsi

MykolaivMariupol

DniproOdesaLutsk

VinnytsiaCherkasy


RivneZhytomyr

PoltavaChernihiv


Ternopil



Prosecutor’s Office

187

188


Prosecutor’s Office

1.1 1.0 1.0 0.9 0.9 0.9 0.8 0.8 0.8 0.8 0.7 0.7 0.7 0.7 0.7 0.7 0.7 0.6 0.6 0.6 0.60.4 0.4

0.3

0.0

0.5

1.0

1.5

2.0

2.5



14%15%8%15%12%9%

29%4%

15%19%18%

11%15%

19%25%

5%20%

33%28%

39%32%29%

48%43%

35%36%

47%41%44%

49%29%

55%46%42%43%

52%48%

47%41%

61%48%

37%47%

39%52%56%

40%47%

27%13%

12%8%

19%12%

21%13%9%12%

10%24%

18%14%

4%13%

13%20%

15%7%

7%8%3%

2%

8%13%

2%4%

6%7%

6%4%7%3%7%

5%7%

14%11%

6%5%

5%6%

4%1%

4%1%

2%

18%23%

31%32%

18%22%

15%24%23%24%

21%9%

12%6%

19%14%14%

4%4%

11%7%

3%8%6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

DniproKyiv

MykolaivMariupolPoltava

KropyvnytskyiZaporizhiaChernihivCherkasy

SeverodonetskVinnytsia

KhmelnytskyyOdesa

ZhytomyrSumy

KhersonKharkiv

RivneLutsk

ChernivtsiLviv

TernopilUzhgorod

Ivano-Frankivsk



Church

189

190


Church

2.5 2.42.3 2.2

2.12.0 2.0 2.0 2.0 2.0 2.0 2.0 1.9 1.9 1.9 1.8 1.8 1.8 1.8 1.8 1.8 1.7 1.7 1.7

0.0

0.5

1.0

1.5

2.0

2.5



5%7%

1%1%

6%9%5%9%

3%2%5%6%4%7%5%

2%6%

19%13%8%7%

3%6%

14%

29%28%

34%38%

34%33%39%

38%45%48%

47%46%49%47%50%

53%49%

39%49%

56%58%

63%61%

54%

54%38%

40%40%

31%38%35%30%25%

29%20%

29%40%

23%21%22%

25%30%24%

15%25%

30%23%21%

8%14%

7%7%

18%9%

13%10%

6%11%

14%13%

6%9%13%

5%10%

7%7%

6%4%

2%2%5%

5%13%

18%14%

11%11%10%

14%21%

10%14%

6%1%

14%12%

18%10%

5%8%

16%5%2%

8%5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhmelnytskyyKharkiv


KyivDniproOdesa

VinnytsiaMariupolKherson

KropyvnytskyiZhytomyrUzhgorodCherkasy

SumyChernihiv

PoltavaRivne


TernopilZaporizhia

LvivLutsk



National Media

191

192

Do you approve of the work of the following government and non-government entities? (continued) National Media

1.8 1.8 1.8 1.7 1.7 1.7 1.7 1.6 1.6 1.6 1.6 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.4 1.4 1.4 1.3 1.3 1.3

0.0

0.5

1.0

1.5

2.0

2.5



8%2%1%

6%9%

2%4%

7%2%1%

7%4%6%9%

6%2%6%

18%12%

3%7%7%8%

16%

27%37%40%

36%38%

47%44%42%50%52%

45%49%

48%47%

51%55%

53%41%49%

63%59%62%61%

57%

35%39%

38%27%

33%30%31%

26%25%

41%26%

18%34%

21%19%20%

26%28%24%

27%17%

20%23%18%

15%5%

6%18%

9%11%

11%8%4%

4%13%

12%6%

9%12%

4%7%

8%7%

6%2%

3%3%

4%

15%17%15%14%

11%10%9%

17%19%

2%8%

17%6%

15%12%

18%8%

5%7%

2%15%

8%4%5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KharkivSeverodonetsk

MykolaivKyiv

DniproKherson

OdesaCherkasyMariupol

ZaporizhiaZhytomyr


VinnytsiaSumy

ChernihivPoltava

RivneChernivtsiUzhgorod

Ivano-FrankivskLviv

TernopilLutsk



Local Media

193

194


Local Media

1.9 1.8 1.8 1.8 1.7 1.7 1.7 1.7 1.6 1.6 1.6 1.6 1.6 1.6 1.5 1.5 1.5 1.5 1.5 1.4 1.4 1.4 1.4 1.3

0.0

0.5

1.0

1.5

2.0

2.5



10%3%

8%7%9%8%

6%9%16%7%

11%2%

9%4%

8%7%10%

14%14%

12%15%

8%13%15%

30%40%

36%37%

39%41%

44%42%35%

43%41%

51%44%51%

49%50%

48%45%46%49%

51%58%

59%62%

21%6%

21%23%

22%24%

26%25%

33%13%

16%15%

24%12%

21%26%

19%15%11%

15%17%18%

14%17%

7%3%

12%3%

3%8%

9%8%

8%6%

11%5%

12%8%

8%8%

4%6%

7%4%

5%5%2%

1%

32%47%

23%30%28%

19%16%

17%9%

30%21%

27%10%

26%15%

9%19%

20%22%20%

12%11%

12%5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KharkivMariupol

SumyMykolaiv

SeverodonetskOdesa

KhersonDniproRivne

CherkasyKyiv

ChernihivZhytomyr

KropyvnytskyiPoltava

KhmelnytskyyLviv

ChernivtsiVinnytsia


TernopilUzhgorod

Zaporizhia



Non-Governmental Organizations (NGOs)

195

196


Non-Governmental Organizations (NGOs)

2.0 1.9 1.9 1.9 1.9 1.8 1.8 1.8 1.8 1.8 1.7 1.7 1.7 1.7 1.7 1.7 1.6 1.6 1.6 1.6 1.6 1.6 1.6 1.5

-

0.5

1.0

1.5

2.0

2.5



1%8%

2%5%5%

3%11%7%4%6%5%7%15%7%

2%9%17%

6%11%

3%10%8%10%

29%

25%22%

28%28%

31%34%

27%32%37%

37%38%

39%30%

40%44%

39%33%

47%43%

52%47%53%

52%48%

21%21%

10%20%

22%15%13%

29%20%

22%19%

13%20%

22%19%

27%31%

19%19%

27%25%16%

21%8%

6%15%

10%7%

4%12%

12%10%

4%9%

6%8%

14%6%

8%7%

8%4%

6%7%

6%5%

1%2%

46%34%

51%40%39%37%37%

22%35%

27%31%

33%20%

26%27%

17%11%

25%20%

10%12%

17%15%13%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivSumy

MariupolKharkiv

LvivKropyvnytskyi

KyivPoltava

SeverodonetskChernivtsiCherkasyVinnytsiaZhytomyr

OdesaChernihiv

DniproRivne


KhersonKhmelnytskyy

TernopilZaporizhiaUzhgorod



Neighborhood Associations

197

198


Neighborhood Associations

2.2

1.8 1.8 1.7 1.7 1.7 1.7 1.7 1.6 1.6 1.6 1.6 1.6 1.6 1.6 1.6 1.5 1.5 1.5 1.5 1.5 1.4 1.4 1.3

-

0.5

1.0

1.5

2.0

2.5



1%

4%2%2%

3%1%5%

3%1%3%4%4%

7%4%3%5%

1%5%

3%1%5%7%

5%10%

10%12%12%16%

14%19%

15%17%

19%17%17%18%

17%20%22%22%

26%22%27%

30%30%

28%

26%19%

26%34%

23%13%

28%11%

30%27%26%

29%27%27%

37%19%

14%31%

26%25%

33%24%

28%19%

49%36%

29%37%

39%47%

33%12%

36%44%

23%29%

25%29%

25%30%

23%25%

20%28%

20%16%

22%24%

19%34%

32%15%

24%24%

20%57%

15%9%

30%22%

28%22%

13%26%

37%18%

26%20%

16%29%

14%21%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

SumySeverodonetsk

KharkivKhmelnytskyy

KyivMykolaiv

UzhgorodMariupol

RivneZhytomyrCherkasy

DniproLviv


VinnytsiaKropyvnytskyi

LutskKherson

OdesaPoltava

ChernihivTernopil

Ivano-Frankivsk



National Anti-Corruption Bureau

199*This question was not included in IRI’s 2015 or 2016 surveys.

Travel Experience to Other Cities and Countries

Over the last five years, have you traveled outside of your city? If so, how often?

65%68%

71%72%72%

76%76%

80%81%81%

85%86%87%89%89%90%91%91%91%91%92%94%94%94%

22%29%

25%24%25%

21%22%

17%18%17%

14%12%9%

10%9%9%8%7%

7%8%

5%6%

5%4%

13%4%3%

3%2%3%

2%2%

1%2%

1%2%

2%1%1%1%

2%1%

1%1%

1%

1%1%1%

1%

1%

1%

1%

1%

2%

1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


LvivTernopil

KyivRivne

ChernivtsiLutsk

KhmelnytskyyOdesa

CherkasyPoltava

VinnytsiaMykolaiv

ChernihivKherson

DniproZhytomyr

KharkivMariupol

KropyvnytskyiZaporizhia

SumySeverodonetsk

No, never Yes, once or several times Yes, many times Difficult to answer

201

Europe


202

Resorts in Egypt, Turkey, Bulgaria, Etc.

69%77%77%

82%84%84%85%85%86%86%87%87%88%88%89%90%91%91%92%92%94%94%94%97%

29%19%21%

16%14%14%13%

11%13%13%12%

9%10%

10%10%

8%6%

8%6%5%

5%5%5%

2%

2%3%

2%1%

2%1%1%

1%1%1%

1%1%

1%1%1%

2%

1%1%

1%1%

1%

1%

2%

1%3%2%

1%1%2%

1%2%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KyivRivne

ChernivtsiChernihiv

LvivIvano-Frankivsk

OdesaDnipro

UzhgorodKhmelnytskyy

CherkasyLutsk

TernopilKharkivPoltava

SumyVinnytsia

ZaporizhiaZhytomyr

KropyvnytskyiMariupolKhersonMykolaiv

Severodonetsk



203

Countries from the Commonwealth of Independent States (CIS)

73%73%74%75%78%78%79%81%81%83%83%84%84%86%86%86%86%87%88%

91%91%92%93%

98%

25%23%21%20%

21%18%19%

17%15%

15%16%

14%16%

11%13%

11%12%12%11%6%7%6%5%

2%

2%4%

4%4%

1%3%

2%1%

2%2%

1%1%

1%1%1%

2%1%1%1%1%

1%1%

1%

2%

2%

2%

2%1%1%

2%1%1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KyivOdesa

KharkivRivne


ChernihivMariupol

DniproPoltava

KhmelnytskyyLutsk


MykolaivVinnytsia

SumyCherkasy

ChernivtsiTernopil

Ivano-FrankivskLviv

ZhytomyrUzhgorod



204

Other Regions of Ukraine

20%21%22%

26%29%31%33%35%36%36%36%38%38%39%40%40%41%42%

48%48%49%49%

55%56%

68%53%

61%57%50%

58%50%45%

51%55%

49%48%

37%48%47%

39%40%

47%47%

45%28%

41%37%35%

12%26%16%17%21%

11%15%

17%12%

9%15%13%

24%13%13%21%

18%11%

5%7%

23%9%7%9%

1%1%

2%2%2%

1%

1%

1%1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhmelnytskyyRivne

TernopilKyiv

Ivano-FrankivskChernihivVinnytsia

LutskKropyvnytskyi

ChernivtsiCherkasy

DniproZhytomyr

LvivPoltavaKharkiv

ZaporizhiaOdesa

MariupolMykolaiv

UzhgorodKherson

SumySeverodonetsk


205

Over the last five years, have you been to the following cities? If so, how often?

Cherkasy

85%87%89%

92%92%93%95%95%96%96%96%96%97%97%97%98%98%98%98%98%98%99%99%

14%9%9%

7%7%5%

4%4%

3%3%3%3%

3%2%2%

2%2%2%

1%1%2%1%1%

1%3%

1%1%1%1%

1%

1%1%1%1%

1%1%

1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KropyvnytskyiKyiv

RivneOdesa

PoltavaLutsk

DniproVinnytsiaTernopil

ChernihivChernivtsi


KharkivZhytomyr

ZaporizhiaLviv

SumyKhersonMariupolMykolaiv



206


Chernivtsi

78%80%80%

87%89%89%89%90%91%91%92%94%94%96%96%97%97%97%97%98%99%99%99%

20%17%

14%10%

10%10%10%8%8%7%6%5%4%3%

3%3%2%

2%2%

2%1%1%1%

2%3%

6%2%

1%1%1%1%1%2%2%1%

2%1%

1%1%

1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhmelnytskyyTernopil

Ivano-FrankivskRivne

KyivLutskLviv

OdesaVinnytsiaCherkasy

ZaporizhiaPoltavaDnipro


ZhytomyrChernihiv

SumyKhersonKharkiv

SeverodonetskMariupolMykolaiv


207


Chernihiv

82%90%91%92%92%94%95%95%95%95%96%96%97%97%97%97%97%98%98%98%99%99%100%

13%8%7%7%

6%5%

4%4%

4%3%

3%3%

2%3%2%2%

1%2%1%

1%1%1%

4%2%2%1%

1%

1%

1%

1%1%1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KyivCherkasy

PoltavaOdesaRivneSumy

DniproLutsk

KhmelnytskyyKropyvnytskyi


ZhytomyrVinnytsiaTernopilKhersonKharkiv

MariupolZaporizhia

LvivMykolaiv



208


Dnipro

52%77%77%78%78%

82%82%84%84%87%89%91%91%91%91%92%93%94%94%94%95%96%97%

28%20%20%22%

19%13%

15%14%15%12%

11%8%7%8%8%7%6%5%6%5%4%3%2%

20%2%

3%1%3%

6%3%2%1%1%

1%2%1%1%1%1%1%1%1%1%1%1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


KyivMariupolPoltavaKharkiv

RivneCherkasy

SeverodonetskOdesaLutsk

MykolaivKherson


ChernihivVinnytsiaTernopil

SumyChernivtsi

LvivZhytomyrUzhgorod


209


Ivano-Frankivsk

56%61%

70%74%77%79%80%81%

87%87%88%88%89%89%89%90%92%93%93%94%94%95%96%

38%33%

25%23%19%

19%17%17%

11%9%

10%9%9%8%8%9%7%7%7%5%6%

4%3%

5%7%

3%3%

3%2%3%2%2%

4%2%2%

2%2%3%1%1%

1%1%

1%1%

2%

1%

1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ChernivtsiTernopil

LvivKhmelnytskyy

RivneLutskKyiv

OdesaCherkasyUzhgorod

KropyvnytskyiDnipro

VinnytsiaChernihiv

PoltavaZhytomyr


ZaporizhiaKherson

SumyKharkiv

Mariupol


210


Kharkiv

63%72%73%

78%80%81%82%83%84%84%85%

89%90%90%91%92%92%92%92%93%94%95%98%

28%11%

20%16%

19%16%15%15%14%13%13%

9%8%9%8%7%

7%7%

7%5%4%

4%2%

9%17%

7%6%1%3%3%2%2%2%

1%1%2%1%1%1%

1%1%2%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

PoltavaZaporizhia

SumySeverodonetsk

DniproCherkasyMariupol

OdesaKyiv

RivneKropyvnytskyi

ChernihivZhytomyr

KhersonChernivtsiVinnytsia

LutskMykolaiv


KhmelnytskyyLviv

Uzhgorod


211


Kherson

76%80%80%80%81%

84%85%87%87%88%88%89%89%90%90%90%91%92%93%93%94%

97%98%

23%18%

17%10%

17%14%12%11%

12%10%11%10%

8%9%8%9%8%6%5%5%

6%2%

2%

1%2%3%

10%2%2%

2%1%

1%2%

2%1%

1%1%1%1%2%2%1%

1%

1%1%

1%

2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivCherkasy

OdesaZaporizhia

TernopilKhmelnytskyy

RivneKropyvnytskyi

ChernihivChernivtsi

DniproKyivLviv

SeverodonetskLutsk

VinnytsiaPoltava

ZhytomyrKharkiv

Ivano-FrankivskMariupol

SumyUzhgorod


212


Khmelnytskyy

57%72%

77%78%80%81%

84%85%87%

90%92%92%93%94%95%95%97%97%97%97%97%98%98%

34%24%

20%19%16%15%

14%13%11%

8%6%

6%5%4%4%3%

3%2%2%

2%2%2%1%

9%4%

2%3%4%3%2%

1%2%2%2%

1%

2%1%1%

1%1%

1%1%1%

1%

1%

1%1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

TernopilChernivtsi

RivneVinnytsia


LutskLvivKyiv

OdesaPoltavaDnipro

KropyvnytskyiZaporizhiaChernihivZhytomyr

KhersonUzhgorodMykolaiv

SumySeverodonetsk

KharkivMariupol


213


Kropyvnytskyi

78%88%89%89%91%91%92%

95%95%96%96%97%97%97%97%98%98%98%98%98%98%99%99%

19%9%10%9%7%5%7%5%4%

4%3%3%3%3%2%2%

2%2%

2%1%

1%1%1%

3%2%

1%1%2%3%1%1%1%

1%1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

CherkasyRivne

DniproKyiv

PoltavaLutsk

OdesaKhmelnytskyy

MykolaivVinnytsiaChernihivTernopil

ZhytomyrIvano-Frankivsk

ChernivtsiMariupolKherson


KharkivLviv

SumyUzhgorod


214


Kyiv

29%37%

42%44%47%47%49%50%51%52%53%53%55%55%56%56%57%

63%65%66%

69%70%72%

48%40%

45%45%38%39%

41%27%

38%28%

39%39%35%34%37%34%30%

29%28%

33%27%

20%25%

22%23%

13%10%

14%14%

9%23%

12%19%

8%8%

10%11%

6%8%

13%8%6%

2%4%

11%3%

1%

1%

2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ChernihivCherkasy

RivneKhmelnytskyyKropyvnytskyi

VinnytsiaChernivtsiZhytomyr

OdesaPoltava

LutskTernopil


DniproLviv

KharkivSumy

KhersonMykolaiv

SeverodonetskUzhgorodMariupol


215


Lutsk

56%84%85%87%89%89%

92%93%93%93%94%94%95%95%96%96%97%97%98%98%98%98%98%

34%14%12%10%

10%9%

8%6%6%6%5%6%

3%4%4%

3%2%

2%2%

2%2%1%1%

9%2%3%3%1%2%

1%1%1%1%1%

1%

1%1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RivneTernopil

Ivano-FrankivskLviv


KyivOdesa

ZhytomyrCherkasy

DniproPoltava

KropyvnytskyiVinnytsia

SeverodonetskChernihivUzhgorodMykolaivMariupolKharkiv

SumyZaporizhia

Kherson


216


Lviv

37%48%50%52%

57%61%

64%67%68%

74%74%76%76%77%79%80%80%

83%83%84%86%88%90%

48%35%

38%39%

36%34%

31%27%28%

19%22%

23%21%19%

19%16%18%

16%16%

13%13%10%

10%

15%17%

11%9%7%6%5%5%4%

7%4%1%3%4%

1%4%

1%1%1%3%1%2%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


RivneLutsk


KyivCherkasy

OdesaUzhgorodChernihiv

ZaporizhiaVinnytsia

PoltavaDnipro


KhersonMykolaivKharkiv

SeverodonetskMariupol

Sumy


217


Mariupol

85%88%89%90%90%91%93%93%93%94%95%96%96%96%96%96%97%97%97%97%98%98%98%

9%10%8%9%7%7%6%7%

5%5%

4%3%3%2%

3%3%2%

3%2%

2%2%

1%2%

6%

2%1%3%2%1%

1%1%

1%1%

1%1%

1%

1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

ZaporizhiaDnipro

CherkasyOdesaRivne

SeverodonetskKyiv

PoltavaLutsk

KharkivKherson

KropyvnytskyiChernihivMykolaiv

KhmelnytskyySumyLviv

TernopilZhytomyrVinnytsia

ChernivtsiUzhgorod

Ivano-Frankivsk


218


Mykolaiv

58%59%

81%82%

85%87%87%88%89%89%90%90%90%90%91%91%92%92%92%93%94%

97%98%

36%30%

16%16%12%

11%11%8%

9%10%9%9%9%9%8%7%6%7%7%7%

4%3%

1%

5%11%

2%2%3%2%2%3%1%

1%1%1%1%1%2%1%1%1%

2%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhersonOdesa


KyivRivne

ChernihivZaporizhia

PoltavaDnipro

KhmelnytskyyTernopil


VinnytsiaZhytomyr

LutskSumy

MariupolLviv

KharkivSeverodonetsk

Uzhgorod


219


Odesa

56%58%

62%63%63%64%65%67%67%69%70%70%71%71%

75%76%77%77%78%79%80%

86%91%

41%33%

32%32%

30%30%

32%28%27%25%25%25%

27%21%18%

21%20%

16%21%14%

18%12%

7%

4%9%

6%4%

6%5%3%

4%6%

4%4%

2%3%

8%7%

3%3%

7%1%7%

2%2%2%

1%

3%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

MykolaivKyiv

KhersonChernivtsiCherkasyVinnytsia

KhmelnytskyyChernihivTernopil

KropyvnytskyiRivne

LvivIvano-Frankivsk

PoltavaZaporizhia

SeverodonetskSumy

ZhytomyrDnipro

KharkivLutsk

MariupolUzhgorod


220


Poltava

82%82%84%86%87%89%90%90%90%91%93%93%94%94%94%96%96%96%96%97%97%97%98%

14%16%11%

13%12%10%8%

7%6%6%

6%6%5%

5%4%3%

4%3%3%3%

3%2%

2%

4%2%

3%1%1%1%

1%2%3%3%1%1%1%

1%1%

1%1%1%

1%

2%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KharkivKyiv

RivneSumy

CherkasyDnipro

KropyvnytskyiLutsk

ZaporizhiaOdesa

ChernihivMariupol


LvivVinnytsia

ChernivtsiKhersonTernopil


UzhgorodMykolaiv


221


Rivne

60%83%85%85%

89%91%91%93%93%94%94%94%95%95%96%96%97%97%98%98%98%99%99%

31%15%13%13%

10%9%

7%6%

5%5%5%4%

5%3%

4%3%

2%2%

2%1%1%1%1%

8%2%2%2%1%

2%1%

2%1%

1%

1%

1%1%1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

LutskTernopil

Ivano-FrankivskLviv

KhmelnytskyyChernivtsi

KyivPoltava

ZhytomyrCherkasy

DniproOdesa

VinnytsiaUzhgorod

SumyKropyvnytskyi

ChernihivKharkiv


ZaporizhiaMykolaivKherson


222


Severodonetsk

92%95%95%96%96%96%97%97%98%98%98%98%98%98%98%98%98%99%99%99%99%100%100%

5%4%3%

4%3%3%2%

2%1%1%

1%1%

1%1%1%1%1%1%1%1%

2%

1%

1%1%1%

1%1%

1%1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RivneDniproLutsk

CherkasyPoltava

KyivKharkiv

OdesaSumy

KhmelnytskyyChernihiv

KropyvnytskyiVinnytsiaMariupolKherson

ZhytomyrTernopil

ChernivtsiLviv

ZaporizhiaIvano-Frankivsk

MykolaivUzhgorod


223


Sumy

83%89%90%91%92%93%94%94%94%94%96%96%96%97%97%97%97%97%98%98%98%99%99%

12%10%8%8%6%6%6%5%5%5%

4%3%

2%3%

3%2%3%2%2%2%

1%1%

4%1%2%1%1%1%1%1%1%

1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

PoltavaRivne

KharkivKyiv

CherkasyLutsk

ChernihivKhmelnytskyy

OdesaDnipro

Ivano-FrankivskZhytomyr

KropyvnytskyiTernopilMariupol

LvivChernivtsiVinnytsiaKherson


MykolaivUzhgorod


224


Ternopil

63%71%73%74%

77%81%

89%90%91%92%93%93%93%94%94%95%

98%98%98%98%98%98%99%

33%24%

23%22%

20%17%

10%10%7%7%6%6%6%5%4%

4%2%

2%2%1%1%1%1%

4%5%4%

3%3%

2%1%

2%2%2%1%1%1%2%

1%1%

1%1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


ChernivtsiLviv

RivneLutsk

CherkasyZaporizhia

OdesaVinnytsia

PoltavaDnipro

KyivZhytomyrUzhgorod

KropyvnytskyiChernihivMykolaivKherson


MariupolSumy


225


Uzhgorod

79%80%82%83%85%85%86%86%88%90%91%93%94%95%95%96%96%96%97%97%97%98%99%

18%18%

17%14%14%13%13%13%10%

9%8%5%5%4%3%3%3%

3%3%

2%3%

2%1%

3%2%

2%3%1%2%1%1%1%1%

1%1%1%2%

1%1%

1%1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Ivano-FrankivskLviv

ChernivtsiRivneLutsk

OdesaCherkasy

KyivKhmelnytskyy

TernopilDnipro

PoltavaVinnytsiaChernihivZhytomyr


KharkivMykolaiv

ZaporizhiaMariupolKherson

Sumy


226


Vinnytsia

49%76%

80%80%81%81%83%85%87%88%88%88%89%91%92%92%92%94%94%95%95%97%97%

43%19%

18%16%15%17%15%14%11%11%9%11%9%

7%6%7%7%5%

6%5%

3%1%

3%

7%5%2%3%4%2%2%

1%2%1%3%1%

1%1%2%1%1%1%

1%2%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

KhmelnytskyyKyiv

ChernivtsiRivne

ZhytomyrOdesa

CherkasyLutsk

Ivano-FrankivskPoltavaDnipro


LvivChernihiv

ZaporizhiaMykolaivKherson

SeverodonetskMariupolKharkiv

UzhgorodSumy


227


Zaporizhia

61%78%

83%85%86%86%86%88%88%90%90%90%91%92%93%94%94%95%95%95%95%96%96%

31%20%13%

12%13%12%12%10%8%8%

9%9%8%7%6%5%5%4%4%

5%4%4%

4%

7%1%

3%2%1%2%1%1%4%

2%

1%1%2%1%1%1%1%1%

1%

1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

DniproMariupol

RivnePoltava

OdesaKyiv

CherkasyKhersonKharkiv


LutskKhmelnytskyy

Ivano-FrankivskSumy

TernopilChernivtsi

LvivChernihivMykolaiv

ZhytomyrVinnytsiaUzhgorod


228


Zhytomyr

70%74%74%

78%81%

87%88%90%90%90%91%91%91%92%93%95%95%96%96%96%97%97%98%

26%22%23%

20%16%

12%10%

9%9%

7%8%9%8%

7%6%

5%4%

2%3%

4%3%3%2%

3%4%3%2%3%1%1%1%1%3%1%

1%1%

1%

2%1%

1%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

RivneKyiv

KhmelnytskyyLutsk

VinnytsiaCherkasy

OdesaDnipro

Ivano-FrankivskPoltava

TernopilChernivtsiChernihiv

KropyvnytskyiLviv

SumyKherson

ZaporizhiaUzhgorodMykolaivMariupol



Demographics

Vinn

ytsi

a

Dnip

ro

Zhyt

omyr

Zapo

rizh

ia

Ivan

o-Fr

anki

vsk

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

GEN

DER Male 45% 44% 45% 44% 46% 45% 44% 44% 46% 44% 46% 45% 45% 44% 45% 45% 46% 44% 45% 45% 45% 45% 43% 43%

Female 56% 56% 55% 56% 54% 55% 56% 57% 54% 56% 54% 55% 55% 56% 55% 55% 55% 57% 55% 56% 55% 55% 57% 57%

AGE

18-35 35% 32% 34% 31% 39% 36% 32% 37% 34% 32% 32% 34% 39% 32% 35% 37% 33% 30% 35% 30% 35% 34% 33% 31%36-50 28% 25% 27% 26% 25% 27% 27% 27% 25% 25% 26% 26% 25% 27% 27% 26% 27% 27% 27% 28% 28% 25% 26% 25%51+ 38% 42% 39% 43% 36% 38% 42% 36% 40% 43% 42% 40% 37% 41% 38% 37% 40% 43% 38% 41% 37% 41% 41% 45%

EDU

CATI

ON

Primary/Incomplete secondary 2% 2% 2% 3% 1% 1% 3% 1% 2% 3% 1% 1% 1% 1% 1% 1% 2% 3% 1% 3% 2% 1% 2% 2%

General secondary 14% 13% 21% 32% 11% 10% 20% 11% 13% 27% 12% 9% 9% 20% 8% 18% 17% 23% 13% 10% 15% 14% 15% 23%Vocational secondary 37% 34% 38% 37% 34% 35% 37% 39% 31% 38% 36% 39% 35% 38% 44% 42% 33% 36% 41% 36% 40% 41% 46% 42%Higher/Incomplete higher 47% 51% 39% 27% 52% 54% 38% 48% 54% 32% 51% 50% 55% 41% 47% 39% 48% 37% 45% 50% 44% 44% 37% 32%

Difficult to answer - - - 1% 1% - 2% - - - - - 1% 1% - - - - - 1% - - - -

SECT

OR

OF

EMPL

OYM

ENT Unemployed 47% 40% 47% 42% 43% 38% 45% 46% 46% 53% 40% 44% 40% 44% 40% 46% 48% 49% 39% 42% 45% 42% 46% 57%

Private 34% 48% 38% 43% 44% 46% 34% 34% 38% 32% 42% 37% 34% 34% 36% 39% 37% 35% 34% 39% 31% 37% 40% 32%

State 18% 12% 15% 14% 12% 15% 16% 20% 15% 13% 15% 17% 24% 21% 23% 16% 14% 15% 25% 17% 23% 20% 12% 11%Public/Nongovernmental 1% 1% 1% 1% 1% - 5% 1% 1% 2% 2% 1% 2% 1% 1% - 1% 1% 2% 2% 1% 1% 2% 1%

OCC

UPA

TIO

N

Worker 28% 24% 31% 34% 29% 21% 22% 18% 16% 20% 17% 31% 21% 26% 35% 20% 19% 32% 29% 29% 25% 28% 28% 19%Farmer/Peasant - - - - - - 1% 1% - - - 1% 1% - - 2% - - - - - - - -White collar 12% 26% 16% 18% 11% 33% 18% 25% 18% 19% 28% 14% 21% 21% 13% 13% 23% 14% 13% 16% 19% 20% 22% 14%Higher or medium level executive 1% 1% 1% - 4% 1% 1% 2% 8% 1% 1% 3% 3% 3% 2% 5% - 1% 2% 3% 1% 1% 2% -

Pensioner 26% 27% 26% 29% 24% 25% 29% 25% 28% 31% 24% 28% 22% 26% 21% 23% 28% 29% 24% 28% 21% 27% 27% 35%Student 6% 4% 5% 3% 4% 5% 4% 4% 5% 4% 4% 6% 8% 3% 5% 6% 3% 4% 1% 4% 6% 4% 6% 6%Housewife 8% 6% 9% 5% 7% 5% 7% 6% 7% 9% 10% 6% 6% 7% 8% 7% 9% 9% 9% 5% 8% 5% 7% 8%Unemployed 5% 3% 5% 5% 7% 4% 7% 9% 7% 7% 2% 5% 4% 6% 5% 10% 8% 6% 5% 5% 9% 6% 3% 6%Self-employed/ Entrepreneur

5% 5% 4% 4% 11% 5% 8% 4% 8% 5% 10% 5% 9% 3% 8% 7% 7% 3% 9% 5% 7% 6% 3% 5%

Other 9% 3% 2% 3% 3% 2% 5% 5% 3% 3% 3% 2% 4% 4% 3% 8% 2% 3% 8% 4% 3% 2% 2% 6%229

Demographics

230

Vinn

ytsi

a

Dnip

ro

Zhyt

omyr

Zapo

rizh

ia

Ivan

o-Fr

anki

vsk

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

LAN

GU

AGES

SP

OKE

N A

T H

OM

E

Ukrainian 67% 9% 57% 3% 95% 30% 27% 92% 89% 5% 4% 53% 88% 19% 97% 68% 3% 9% 82% 64% 66% 18% 1% 2%Russian 13% 66% 14% 52% 1% 33% 31% 3% 4% 66% 84% 9% 3% 11% 1% 1% 78% 62% 6% 19% 11% 53% 90% 78%Ukrainian and Russian equally 20% 24% 28% 43% 3% 36% 40% 5% 6% 28% 11% 35% 8% 69% 1% 15% 18% 27% 12% 15% 20% 28% 8% 18%

Ukrainian and other language equally - - - 1% - 1% 1% - - - - 2% 1% 1% 1% 14% - 2% 1% 1% 2% - 1% 1%

Russian and other language equally - - - 1% - - 1% - - - 1% - - - - - - - - - - 1% - -

Other - - - - - - - - - - - 1% - - - 2% - - - - - - - -Difficult to answer/No answer - - 1% - - - 1% - - - - - - - - - - - - - - - - -

NAT

ION

ALIT

Y Ukrainian 94% 82% 94% 82% 98% 91% 90% 97% 95% 85% 76% 95% 96% 92% 99% 89% 77% 88% 98% 94% 90% 91% 64% 62%Russian 4% 15% 3% 14% 2% 7% 6% 2% 3% 10% 18% 4% 2% 6% 1% 1% 19% 10% 2% 4% 7% 7% 29% 32%Other 1% 3% 3% 2% 2% 3% 1% 1% 5% 6% 1% 1% 1% 9% 2% 1% 1% 1% 2% 1% 6% 5%Difficult to answer/No answer 1% - - 1% - - 1% - 1% - - - - 1% - - 2% 1% - 1% 1% 1% 1% 1%

RELI

GIO

N

Orthodox (Kyiv Patriarchy) 47% 57% 48% 45% 16% 36% 44% 58% 25% 24% 23% 52% 51% 28% 25% 23% 22% 60% 26% 44% 29% 31% 17% 6%Orthodox (Moscow Patriarchy) 17% 6% 11% 10% 4% 21% 9% 24% 1% 8% 35% 8% 28% 11% 1% 31% 18% 8% 43% 30% 52% 26% 36% 50%

Greek Catholic 1% - 1% - 65% 1% 1% 1% 58% - 1% 1% 4% - 59% 30% - - 6% 1% 3% - - -Catholic 3% 1% 4% - 6% 1% 1% 1% 3% - 1% 2% - 5% 4% - - 8% 3% - - -Protestant 1% - 1% - - 1% 1% 2% 1% - 2% 2% 3% - 2% 3% - - 1% 1% - 1% -Atheist 2% 5% 5% 4% - 6% 6% 2% 1% 10% 5% 3% 4% 12% 1% 1% 7% 5% 3% 4% 2% 3% 10% 12%I believe in God, but do not belong to any religion 27% 18% 26% 40% 7% 28% 26% 11% 8% 47% 29% 27% 7% 32% 6% 7% 45% 22% 12% 15% 4% 30% 25% 27%

Other 2% 2% 2% 1% 1% 2% 8% 3% 6% 2% 2% 2% 15% 1% 1% 5% 2% 2% 1% 1% 1% 1%Difficult to answer/No answer 1% 10% 1% - - 4% 5% 1% 1% 5% 2% 5% - 2% - - 3% 3% 1% 4% 4% 8% 9% 3%

PART

Y/N

GO

MEM

BERS

HIP

None 98% 99% 99% 97% 95% 97% 93% 96% 98% 99% 97% 97% 95% 97% 97% 96% 99% 99% 95% 97% 99% 94% 98% 100%

Member of a political party 2% 1% 1% 1% 2% 1% 2% 1% - - 1% 2% 1% 2% 1% 1% - - 2% 2% - 2% 1% -

Member of an NGO - - - 2% 3% 2% 3% 2% 1% - 2% 1% 3% 1% - 3% - 1% 3% - 1% 4% 1% -

Difficult to answer - - - 1% - - 2% 1% - - - 1% 1% - 1% - - - - - - - - -

Demographics

231

Vinn

ytsi

a

Dnip

ro

Zhyt

omyr

Zapo

rizh

ia

Ivan

o-Fr

anki

vsk

Kyiv

Krop

yvny

tsky

i

Luts

k

Lviv

Myk

olai

v

Ode

sa

Polt

ava

Rivn

e

Sum

y

Tern

opil

Uzh

goro

d

Khar

kiv

Kher

son

Khm

elny

tsky

y

Cher

kasy

Cher

nivt

si

Cher

nihi

v

Mar

iupo

l

Seve

rodo

nets

k

FIN

ANCI

AL S

ITU

ATIO

N O

F TH

E FA

MIL

Y

We need to save money for food 20% 16% 17% 16% 13% 10% 21% 6% 8% 20% 13% 20% 4% 18% 5% 34% 28% 12% 10% 29% 24% 6% 22% 23%

We have enough money for food, but we need to save or borrow money to buy clothes and shoes

29% 35% 33% 32% 25% 23% 34% 25% 13% 53% 26% 32% 29% 22% 22% 22% 37% 28% 31% 28% 35% 23% 29% 41%

We have enough money for food and necessary clothing and shoes, but we need to save or borrow money for other purchases like a good suit, a mobile phone, or a vacuum cleaner

36% 32% 35% 28% 35% 43% 23% 51% 45% 14% 39% 33% 41% 41% 40% 33% 27% 44% 30% 25% 34% 47% 37% 24%

We have enough money for food, clothing, shoes, and other purchases, but we need to save or borrow money to purchase more expensive items (e.g. appliances)

12% 13% 13% 20% 23% 19% 14% 14% 31% 4% 17% 12% 22% 16% 28% 11% 6% 14% 18% 14% 5% 22% 8% 7%

We have enough money for food, clothes, shoes, and expensive purchases, but we need to save or borrow money for purchases like a car or an apartment

1% 3% 1% 3% 3% 2% 3% 4% 2% - 2% 2% 3% 1% 4% - 1% 2% 5% 2% 1% 1% 1% 1%

I can buy anything at any time - 1% - - - - 1% - - - - - - - - - - - - - - - - -

Difficult to answer 1% 1% 1% 1% 1% 2% 4% - 2% 8% 1% 2% 1% 2% 1% - 1% 1% 6% 2% 1% 1% 2% 5%

www.IRI.org | @IRIGlobal

International Republican Institute(202) 408-9450 | [email protected]

http://www.international.gc.ca/international/index.aspx?lang=eng

http://www.international.gc.ca/international/index.aspx?lang=eng



20 january – 12 february, 2017...) between january 20and february 12, 2017, through face-to-face...

Documents