2010 the best way to reach customers next year

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2010: The best ways to reach your customers next year

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“2010: the best way to reach customers next year” is the second broadcast in the 2010 series reviewing how to start the new year right. In this presentation, five heavyweight experts give business sales advice on how to grow. To see this videocast: http://bit.ly/5oLIZj Last videocast: http://bit.ly/7Ot44P Experts quoted include: - Andrew Ballenthin: Marketing expert, speaker, writer, social media researcher - Thomas Power: Co-founder of Ecademy, professional speaker, and socia media expert. - Alan Stevens: Director, Mediacoach.co.uk - Mark Mason: CEO, Mubaloo - Debbie Weil: Author, The Corporate Blogging Book

TRANSCRIPT

Page 1: 2010 The Best Way To Reach Customers Next Year

2010: The best ways to reach your customers next year

Page 2: 2010 The Best Way To Reach Customers Next Year

James Kirk, DirectorMark Sinclair, Founder, Chief EditorPresentation eBooklet: Andrew Ballenthin, on behalf of yBC

Introduction

“2010: the best way to reach customers next year” is the second broadcast in the 2010 series reviewing how to start the new year right.

In this presentation, five heavyweight experts give business sales advice on how to grow.

To see this videocast: http://bit.ly/5oLIZjLast videocast: http://bit.ly/7Ot44P

Brought to you by:

Expert guests:

Page 3: 2010 The Best Way To Reach Customers Next Year

Entrepreneur, founder of Ecademy, professional speaker and social media expert.

Thomas Power

“Social media and social networks are converging fast.

2010 will be the year social media networks rise. Businesses which truly tap into social media networks will reach incredible numbers of people.

They’ll attract the right people, start the right conversations and achieve incredible profile.”

Page 4: 2010 The Best Way To Reach Customers Next Year

“Online is the key channel whether you’re trying to reach 20-somethings or 60-somethings.

It means a Web 2.0 site, a blog, and major social networking platforms including Twitter, Facebook and YouTube. Especially YouTube.

Video is the new king of content. Everybody loves it. Potential customers will woo other customers with it.”

Author, The Corporate Blogging Book

Page 5: 2010 The Best Way To Reach Customers Next Year

“Companies should focus on the communication methods their customers use.

These will include video, iPhone Apps and social media messaging.

You can use these to develop productsor deliver them.”

Alan StevensMedia expert, professional speaker, author of ‘Ping’

Page 6: 2010 The Best Way To Reach Customers Next Year

“Be realistic about using social media. 75% of businessess do not get a Return On Investment.

Causes: not integrated with marketing, lacking traffic, and no relationship conversion process. Choose a network your customers want to go to, have goals, a communications plan, and understand how to notify your audience of your content.

Be careful, dialog can be overrated. Only 1% or less of visitors will say what they think online. Most of your audience just wants to watch.

Expect measurable returns that your company values or stop. Time is too valuable to not get acceptable returns.”

Expert marketer, speaker,author: Stop ChasingChickens

Andrew Ballenthin

Page 7: 2010 The Best Way To Reach Customers Next Year

“We would encourage businesses to explore smartphone apps as a business tool.

Mobile media usage will grow by a third in the next year so businesses need to have a presence.

The B2C market is already heavily investing in apps... the B2B market is beginning to play catch-up.

Apps are becoming a powerful branding tool. Soon every brand will have an app in the same way that every brand has a website.”

CEO Mubaloo, business applications expert

Mark Mason

Page 8: 2010 The Best Way To Reach Customers Next Year

Alan StevensMedia expert, professional speaker, author of 'Ping'Email - [email protected] - uk.linkedin.com/in/mediacoachTwitter - twitter.com/mediacoach

Andrew BallenthinPresident Sol Solutions, expert marketer, speaker, author of Stop Chasing ChickensEmail - [email protected] - linkedin.com/in/andrewballenthinTwitter - twitter.com/solsolutions

Mark MasonCEO Mubaloo, business applications expertEmail - [email protected] LinkedIn - uk.linkedin.com/in/markemasonTwitter - twitter.com/markemason

Mark Sinclair yourBusinessChannel.com Founder and Chief EditorEmail - [email protected] - bit.ly/3b8ExXTwitter - twitter.com/ybcmark

Thomas PowerEntrepreneur, founder of Ecademy, professional speaker and social media expertEmail - [email protected] - ecademy.com/users/thomaspowerTwitter - twitter.com/thomaspower

Debbie WeilAuthor of The Corporate Blogging BookEmail - [email protected] - uk.linkedin.com/in/debbieweilTwitter - twitter.com/debbieweil

Experts Panel