2011 constellation research's the business value approach to strategic hr by amy wilson
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© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research© 2010 Constellation Research, Inc. All rights reserved. www.ConstellationRG.com
San Francisco | Andalucía| Belfast | Boston | Chicago | Colorado Springs | Cupertino | Cyprus | Ft. Myers | Geneva | Halifax | Irvine | London Los Angeles | New York | Palo Alto | Sacramento | Santa Monica | Seattle | Sedona | Sydney | Tampa | Tokyo | Toronto | Washington, D.C. | Westport
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
Introducing Constellation Research
Amy Wilson
VP & Principal Analyst
An Overview For ClientsWinter 2011
R “Ray” Wang
Principal Analyst & CEO
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
Countdown is Over! All systems
go!
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 4
Our clients engage us for 3 reasons
Navigating Disruptive
Technologies
Paying For Innovation Through Legacy
Optimization
Designing
Next Gen
Business
Models
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 5
How we partner with our clients
Bring real world experience, independence, and objectivity to our clients
Cut through the fluff of buzz words and trends to provide pragmatic advice
Guide buyers through a dizzying array of disruptive business models and technologies
Help sellers understand the buyer’s point of view and how to deliver value to their customers
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 6
Clients engage via open and syndicated research models
Open Research
• Blogs• Inquiries• Free Reports
Syndicated Research
• Tailored subscription relationships
• In-depth reports• Solution
evaluations• Firm-wide trend
reports• Webinars and
podcasts
Direct Access
• Inquiry calls• Advisory
engagements• Custom projects
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
The Business Value ApproachTo Strategic HR
Amy Wilson
Vice President & Principal Analyst
Research theme for 2011 & beyond
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
In the Beginning ...
Transactions & Services
© 2011 Wilson Insight, Inc. All rights reserved.
the world of HR
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Wilson Insight, Inc. All rights reserved.
the world of HR
Level 1
Level 2
Compliance
Outsourced
Streamlined
Kept
Became ...
Transactions & Services
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
People Process Analysis
© 2011 Wilson Insight, Inc. All rights reserved.
the world of HR
Transactions & Services
Level 2
Compliance
Some impact
More impact
And made way for ...
Level 1
Risk
Growing
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
People Process Analysis
© 2011 Wilson Insight, Inc. All rights reserved.
the world of HR
Transactions & Services
Level 2
Compliance
Some impact
More impact
But there’s a problem ...
Level 1
Risk
The Business
Growing
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
People Process Analysis
© 2011 Wilson Insight, Inc. All rights reserved.
the world of HR
Transactions & Services
Risk & Compliance
The Solution ...
The Business
Embedded Problem Solving
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Wilson Insight, Inc. All rights reserved.
Business ValueThe Business Lens
1. 2. 3.
Set the number
Make the number
Promise the number
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Wilson Insight, Inc. All rights reserved.
Business ValueThe Business Lens
1. 2. 3.
Set the number
Make the number
Promise the number
People? People?
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Wilson Insight, Inc. All rights reserved.
Business ValueThe Business Lens
Promise the number
Make the number
Set the number
People? People?
Preparing
for future
promises
Getting best work
Finding people to solve
problems
Allocating Resources
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
Prep
arin
g
fu
ture
for
p
rom
ises
Getti
ng
best
wor
k
Find
ing
to s
olve
pe
ople
p
robl
ems
Allo
catin
g
Res
ourc
es
Business ValueSolving Business Problems
ComplianceManaging Risk
© 2011 Wilson Insight, Inc. All rights reserved.
Business Value
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
Prep
arin
g
fu
ture
for
p
rom
ises
Getti
ng
bes
t wor
k
Find
ing
to s
olve
Pe
ople
prob
lem
s
Allo
catin
g
Res
ourc
es
Business ValueSolving Business Problems
ComplianceManaging Risk
© 2011 Wilson Insight, Inc. All rights reserved.
Business Value
Informal
FormalInformation about People
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
Prep
arin
g
fu
ture
for
p
rom
ises
Getti
ng
bes
t wor
k
Find
ing
to s
olve
Pe
ople
prob
lem
s
Allo
catin
g
Res
ourc
es
Business ValueSolving Business Problems
ComplianceManaging Risk
© 2011 Wilson Insight, Inc. All rights reserved.
Business Value
Informal
FormalInformation about People
Controlled
Ad hoc
Input
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
Prep
arin
g
fu
ture
for
p
rom
ises
Getti
ng
bes
t wor
k
Find
ing
to s
olve
Pe
ople
prob
lem
s
Allo
catin
g
Res
ourc
es
Business ValueSolving Business Problems
ComplianceManaging Risk
© 2011 Wilson Insight, Inc. All rights reserved.
Business Value
Informal
FormalInformation about People
Controlled
Ad hoc
Input
Secured
Optimized
Access
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
Prep
arin
g
fu
ture
for
p
rom
ises
Getti
ng
bes
t wor
k
Find
ing
to s
olve
Pe
ople
prob
lem
s
Allo
catin
g
Res
ourc
es
Business ValueSolving Business Problems
ComplianceManaging Risk
© 2011 Wilson Insight, Inc. All rights reserved.
Business Value
Informal
FormalInformation about People
Controlled
Ad hoc
Input
Secured
Optimized
Access
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
The Business Value Approach to Strategic HR
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research
What problems
am I solving?
What role should I
be playing?
What tools
should I be
accessing?
What information is most useful to
me?
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 34
Amy Wilson
[email protected]: @awilswww.wilsoninsight.com
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 35
Research TeamJeff Ashcroft, VP & Principal
Analyst
Adrian Bowles, VP & Principal Analyst
Jill Dyche, Contributing Analyst
Elizabeth Herrell, Contributing Analyst
Maribel Lopez, VP & Principal Analyst
Oliver Marks, VP & Principal Analyst
Paul Papadimitriou, VP & Principal Analyst
Sameer Patel, VP & Principal Analyst
Frank Scavo, VP & Principal Analyst
Alan Silberberg, VP & Principal Analyst
Brian Solis, VP & Principal Analyst
R “Ray” Wang, Principal Analyst & CEO
Amy Wilson, VP & Principal Analyst
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 36
Personalized programs tailored to meet buy side/ user requirements
Relationship and Level of CustomizationKnowledge
Sharing
Market Overviews
Technology and Process Frameworks
Product and Vendor Evaluations
Checklist Assessments
Training (non-custom)
Certification Programs
Custom Research
Speaker Series
Interactive Advisory
Executive Coaching
Business Strategy Review
Best Practices Review
Strategic Planning
Technology Selection
Contract Negotiations
Independent Validation & Verification
Ecosystem Engagement
Peer Groups
Custom Workshops
Innovation Tours
Bidder’s Conferences
Pilot Programs
Talent Acquisition
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Credit model provides flexible access to analysts and syndicated research
Research Access
• Blog Access (Included)
• Short Email Inquiry (Included)
• In-depth Report Purchase (1 credit)
• Webinar Attendance (1 credit)
• Solution Evaluation Report Purchase (2 credits)
Engagement
• Advisory (1 to 8 credits)
• Domestic Speech (8 to 12 credits)
• International Speech (12 to 16 credits)
Custom
• Webinar production (4 credits)
• Webinar w/ replay rights (6 credits)
• Vendor Evaluation Reprint Rights (24 credits)
• Workshops (8 to 12 credits)
• Project Consulting (Custom Pricing)
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Partner with our relationship based professional sales team
• David Stanley, Vice President of Business Development and Sales
• Email: [email protected]• Office: 719.357.7826• Twitter: @kiwigate
• Kieran Barr, Senior Director, Business Development and Sales
• Email: [email protected]• Office: 206.409.5009• Twitter: @kierobar
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research© 2010 Constellation Research, Inc. All rights reserved. Client Confidential – Under NDA – For Public Release November 9, 2010 10:00 AM PT
39
Questions And Answers&Questions
Answers
© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research© 2010 Constellation Research, Inc. All rights reserved. www.ConstellationRG.com
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Thank you!