2011 constellation research's the business value approach to strategic hr by amy wilson

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Page 1: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research© 2010 Constellation Research, Inc. All rights reserved. www.ConstellationRG.com

San Francisco | Andalucía| Belfast | Boston | Chicago | Colorado Springs | Cupertino | Cyprus | Ft. Myers | Geneva | Halifax | Irvine | London Los Angeles | New York | Palo Alto | Sacramento | Santa Monica | Seattle | Sedona | Sydney | Tampa | Tokyo | Toronto | Washington, D.C. | Westport

Page 2: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Introducing Constellation Research

Amy Wilson

VP & Principal Analyst

An Overview For ClientsWinter 2011

R “Ray” Wang

Principal Analyst & CEO

Page 3: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Countdown is Over! All systems

go!

Page 4: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 4

Our clients engage us for 3 reasons

Navigating Disruptive

Technologies

Paying For Innovation Through Legacy

Optimization

Designing

Next Gen

Business

Models

Page 5: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 5

How we partner with our clients

Bring real world experience, independence, and objectivity to our clients

Cut through the fluff of buzz words and trends to provide pragmatic advice

Guide buyers through a dizzying array of disruptive business models and technologies

Help sellers understand the buyer’s point of view and how to deliver value to their customers

Page 6: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 6

Clients engage via open and syndicated research models

Open Research

• Blogs• Inquiries• Free Reports

Syndicated Research

• Tailored subscription relationships

• In-depth reports• Solution

evaluations• Firm-wide trend

reports• Webinars and

podcasts

Direct Access

• Inquiry calls• Advisory

engagements• Custom projects

Page 7: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

The Business Value ApproachTo Strategic HR

Amy Wilson

Vice President & Principal Analyst

Research theme for 2011 & beyond

Page 8: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 9: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 10: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 11: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 12: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 13: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 14: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

In the Beginning ...

Transactions & Services

© 2011 Wilson Insight, Inc. All rights reserved.

the world of HR

Page 15: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

© 2011 Wilson Insight, Inc. All rights reserved.

the world of HR

Level 1

Level 2

Compliance

Outsourced

Streamlined

Kept

Became ...

Transactions & Services

Page 16: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

People Process Analysis

© 2011 Wilson Insight, Inc. All rights reserved.

the world of HR

Transactions & Services

Level 2

Compliance

Some impact

More impact

And made way for ...

Level 1

Risk

Growing

Page 17: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

People Process Analysis

© 2011 Wilson Insight, Inc. All rights reserved.

the world of HR

Transactions & Services

Level 2

Compliance

Some impact

More impact

But there’s a problem ...

Level 1

Risk

The Business

Growing

Page 18: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

People Process Analysis

© 2011 Wilson Insight, Inc. All rights reserved.

the world of HR

Transactions & Services

Risk & Compliance

The Solution ...

The Business

Embedded Problem Solving

Page 19: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 20: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 21: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

© 2011 Wilson Insight, Inc. All rights reserved.

Business ValueThe Business Lens

1. 2. 3.

Set the number

Make the number

Promise the number

Page 22: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

© 2011 Wilson Insight, Inc. All rights reserved.

Business ValueThe Business Lens

1. 2. 3.

Set the number

Make the number

Promise the number

People? People?

Page 23: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

© 2011 Wilson Insight, Inc. All rights reserved.

Business ValueThe Business Lens

Promise the number

Make the number

Set the number

People? People?

Preparing

for future

promises

Getting best work

Finding people to solve

problems

Allocating Resources

Page 24: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Prep

arin

g

fu

ture

for

p

rom

ises

Getti

ng

best

wor

k

Find

ing

to s

olve

pe

ople

p

robl

ems

Allo

catin

g

Res

ourc

es

Business ValueSolving Business Problems

ComplianceManaging Risk

© 2011 Wilson Insight, Inc. All rights reserved.

Business Value

Page 25: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Prep

arin

g

fu

ture

for

p

rom

ises

Getti

ng

bes

t wor

k

Find

ing

to s

olve

Pe

ople

prob

lem

s

Allo

catin

g

Res

ourc

es

Business ValueSolving Business Problems

ComplianceManaging Risk

© 2011 Wilson Insight, Inc. All rights reserved.

Business Value

Informal

FormalInformation about People

Page 26: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Prep

arin

g

fu

ture

for

p

rom

ises

Getti

ng

bes

t wor

k

Find

ing

to s

olve

Pe

ople

prob

lem

s

Allo

catin

g

Res

ourc

es

Business ValueSolving Business Problems

ComplianceManaging Risk

© 2011 Wilson Insight, Inc. All rights reserved.

Business Value

Informal

FormalInformation about People

Controlled

Ad hoc

Input

Page 27: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Prep

arin

g

fu

ture

for

p

rom

ises

Getti

ng

bes

t wor

k

Find

ing

to s

olve

Pe

ople

prob

lem

s

Allo

catin

g

Res

ourc

es

Business ValueSolving Business Problems

ComplianceManaging Risk

© 2011 Wilson Insight, Inc. All rights reserved.

Business Value

Informal

FormalInformation about People

Controlled

Ad hoc

Input

Secured

Optimized

Access

Page 28: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Prep

arin

g

fu

ture

for

p

rom

ises

Getti

ng

bes

t wor

k

Find

ing

to s

olve

Pe

ople

prob

lem

s

Allo

catin

g

Res

ourc

es

Business ValueSolving Business Problems

ComplianceManaging Risk

© 2011 Wilson Insight, Inc. All rights reserved.

Business Value

Informal

FormalInformation about People

Controlled

Ad hoc

Input

Secured

Optimized

Access

Page 29: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

The Business Value Approach to Strategic HR

Page 30: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 31: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 32: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

Page 33: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research

What problems

am I solving?

What role should I

be playing?

What tools

should I be

accessing?

What information is most useful to

me?

Page 34: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 34

Amy Wilson

[email protected]: @awilswww.wilsoninsight.com

Page 35: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 35

Research TeamJeff Ashcroft, VP & Principal

Analyst

Adrian Bowles, VP & Principal Analyst

Jill Dyche, Contributing Analyst

Elizabeth Herrell, Contributing Analyst

Maribel Lopez, VP & Principal Analyst

Oliver Marks, VP & Principal Analyst

Paul Papadimitriou, VP & Principal Analyst

Sameer Patel, VP & Principal Analyst

Frank Scavo, VP & Principal Analyst

Alan Silberberg, VP & Principal Analyst

Brian Solis, VP & Principal Analyst

R “Ray” Wang, Principal Analyst & CEO

Amy Wilson, VP & Principal Analyst

Page 36: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 36

Personalized programs tailored to meet buy side/ user requirements

Relationship and Level of CustomizationKnowledge

Sharing

Market Overviews

Technology and Process Frameworks

Product and Vendor Evaluations

Checklist Assessments

Training (non-custom)

Certification Programs

Custom Research

Speaker Series

Interactive Advisory

Executive Coaching

Business Strategy Review

Best Practices Review

Strategic Planning

Technology Selection

Contract Negotiations

Independent Validation & Verification

Ecosystem Engagement

Peer Groups

Custom Workshops

Innovation Tours

Bidder’s Conferences

Pilot Programs

Talent Acquisition

Page 37: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 37

Credit model provides flexible access to analysts and syndicated research

Research Access

• Blog Access (Included)

• Short Email Inquiry (Included)

• In-depth Report Purchase (1 credit)

• Webinar Attendance (1 credit)

• Solution Evaluation Report Purchase (2 credits)

Engagement

• Advisory (1 to 8 credits)

• Domestic Speech (8 to 12 credits)

• International Speech (12 to 16 credits)

Custom

• Webinar production (4 credits)

• Webinar w/ replay rights (6 credits)

• Vendor Evaluation Reprint Rights (24 credits)

• Workshops (8 to 12 credits)

• Project Consulting (Custom Pricing)

Page 38: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research 38

Partner with our relationship based professional sales team

• David Stanley, Vice President of Business Development and Sales

• Email: [email protected]• Office: 719.357.7826• Twitter: @kiwigate

• Kieran Barr, Senior Director, Business Development and Sales

• Email: [email protected]• Office: 206.409.5009• Twitter: @kierobar

Page 39: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research© 2010 Constellation Research, Inc. All rights reserved. Client Confidential – Under NDA – For Public Release November 9, 2010 10:00 AM PT

39

Questions And Answers&Questions

Answers

Page 40: 2011 Constellation Research's The Business Value Approach To Strategic HR by Amy Wilson

© 2011 Constellation Research, Inc. All rights reserved. Launch Webinar. Client Only Research© 2010 Constellation Research, Inc. All rights reserved. www.ConstellationRG.com

San Francisco | Andalucía| Belfast | Boston | Chicago | Colorado Springs | Cupertino | Cyprus | Ft. Myers | Geneva | Halifax | Irvine | London Los Angeles | New York | Palo Alto | Sacramento | Santa Monica | Seattle | Sedona | Sydney | Tampa | Tokyo | Toronto | Washington, D.C. | Westport

Thank you!