20110414 arma twin cities professional development for rim practitioners
DESCRIPTION
This presentation describes different mechanisms available for professional development and compares formal and informal approaches.TRANSCRIPT
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Professional Development for the 21st Century Records
Manager
Jesse Wilkins, CRMApril 14, 2011
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International - Members in 146 countries Independent - Unbiased and vendor
neutral Implementation Focused - Processes,
not just technology Industry Intermediary - users, suppliers,
consultants, analysts, and the channel http://www.aiim.org
About AIIM
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Director, Systems of Engagement, AIIM Background in electronic records management,
email management, ECM, and social technologies Director, ARMA International Board of
Directors (2007-2010) Frequent industry speaker
and and author AIIM ERM and E2.0 Expert
Blogger Instructor for AIIM Certificate
Programs
Jesse Wilkins, CRM
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Learning isn’t compulsory –
But neither is survival.
-- W. Edwards Deming
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In a world of increasingly rapid change, the half-life of a skill is constantly shrinking."
--John Seely Brown
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Formal professional development resources Informal professional development
resources Benefits and pitfalls of peer-oriented
professional development tools The ARMA RIM self-assessment tool
Agenda
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Formal professional development programs
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Rigorous academic studies over an extended period of time
RIM degree programs more common outside the U.S.
Related academic programs ◦Library and Information Sciences◦Master of Archives and Records
Administration
Degree Programs
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Formality: Very formal Availability: Getting better; many programs
available via distance learning or online Recognition: Very high Cost: Very high
Degree Programs
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Indicates qualification to perform a job
Offered through a certification body Usually requires a formal exam Typically requires continuing education or periodic recertification
Certifications can be accredited◦ISO 17024
Certifications
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Formality: Very formal Availability: Widely available Recognition: Varies by certification Cost: Varies; consider cost of exam + cost
to prepare for exam◦ CRM: $750 ◦ PMP: $555◦ CDIA+: $258
Certifications
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Administered by the Institute of Certified Records Managers
Experiential requirement: 3-11 years in 3 of 8 subject areas
6 examsParts 1-5: Exams on specific aspects of RMPart 6: Case study (2 questions)
Certified Records Manager
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Administered by CompTIA Focused on document imaging Five domains:
◦ Gather business requirements◦ Analyze business process◦ Recommend solution◦ Design solution◦ Plan for the implementation
CDIA+
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Administered by Project Management Institute
Requires 4500-7500 hours of PM experience Consists of six domains:
◦ Initiating processes◦ Planning processes◦ Executing processes◦ Monitoring and controlling processes◦ Closing processes◦ Professional and social responsibility
Project Management Professional
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Certified Business Continuity Professional Certified Information Privacy Professional Certified Archivist Registered Health Information Administrator Many others depending on your particular
organization and role
Other RIM-related Certifications
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Shorter program of study May consist of multiple courses May be for-credit or noncredit
◦ AIIM Certificate Programs (noncredit)◦ Chippewa Valley Technical College – Records and
Information Management Specialist Certificate (15 credit hours)
Certificates can be accredited as well◦ ANSI/ASTM 2659-09
Certificates
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Formality: Less formal Availability: Widely available Recognition: Varies by certificate Cost: Varies
◦ AIIM courses: $1100 - $3000◦ Chippewa Valley: $2600
Certificates
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Certificate: ◦States that an individual has completed a
class or course and achieved a certain level of success in understanding the principles taught in the course.
Certification: ◦The awarding of a credential acknowledging
that an individual has demonstrated proof of a minimum level of knowledge or competence, as defined by a professional standards organization.
What’s in a name?
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Certification vs. Certificate
Source: eLearning Space blog
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AIIM Certificate Programs
ECM SharePoint
ERM Capture
BPM Search/IOA
E2.0 Email Management
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Whatever the granting organization says they are!
Generally in recognition for long service to an association, industry, or profession◦ARMA: Fellow of ARMA International (FAI)◦AIIM: MIT, LIT, Fellow◦NSA: CPAE Speaker Hall of Fame
Designations
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Informal professional development programs
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Email lists around a topic or interest area May or may not be official channels Volume, signal-to-noise ratio key Examples:
◦ RECMGMT-L◦ ERECS-L◦ RECORDS-MANAGEMENT-UK◦ RMAA_LIST (AU)
Listservs
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ARMA iConference AIIM Communities Twitter (users and lists) Blogs
◦ Association◦ Thought leader◦ Vendor
Social Media
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Information Management Magazine Bulletin (IRMS) Records Management Journal
Association Publications
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General business publications◦ InfoWorld◦ InformationWeek◦ Fortune
Trade publications◦ ECM Connection◦ eWeek◦ KMWorld
Publications
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Standards and guidelines Books
Publications
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Statutes and regulations Announcements from agencies Guidelines and job aids Case law
Government Resources
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Annual conferences Regional conferences Local chapter meetings Networking events National, regional, and local boards Task forces and working committees
Association events
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White papers Technical documentation Sponsored research Training
◦ Product-specific◦ Process-focused
Vendors
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All of the previous sources offer them View from office, home, etc. Often free Quality varies dramatically
Web seminars
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Benefits and pitfalls of peer-oriented tools
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Benefit: cost
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Developed by someone based on their personal experience at what worked and what didn’t
Benefit: “reality-based”
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Taken/reviewed/recommended by someone who got value out of it
Benefit: peer-reviewed
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May be less group-think depending on peers◦ E.g. RECMGMT-L, blogs
Mixed: groupthinkBenefit: Less groupthink
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May not be very high quality content
Pitfall: quality
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Dift industries and compliance regimes Dift org sizes and cultures Dift topics or areas of interest
Pitfall: Applicability
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May reflect a single nonreplicable experience
May reflect unproven stuff
Pitfall: theory vs. reality
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The ARMA RIM Self-Assessment Tool
All slides and images in this section courtesy of ARMA International
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Improve your skills and increase your market value
Identify gaps between knowledge and advancement
Create professional development plan Identify resources to meet your learning
needs Document your strengths to management
◦ Career goals◦ Development needs
Why a Self-Assessment?
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ARMA Supports Your Professional Development
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Getting Started
Set yourLevel andClick “BeginAssessment”
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Self- Assessment Snapshot, Level 1
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Self-Assessment Snapshot, Level 3
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Take your time: it’s an evaluation; not a test!
Be truthful: “fudging” your answers only hurts you in the long run
Complete each domain in same sitting if you can; you can complete in stages
Remember: results are confidential
Tips for Taking the Assessment
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The difference between your actual proficiency level and desired proficiency is called the gap.
The gap analysis identifies: Which competencies you demonstrate well Which competencies you need to develop
further
Gap Analysis
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Outlines your strengths and weaknesses related to competencies
Associates learning resources with each task statement.◦Education Resources: seminars, sessions,
and e-learning training programs◦Information Resources: current
publications that provide knowledge and the foundation for skill development for the competency
Gap Analysis Report
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Finding Your Gaps
Click toSee
Resources
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Gap Analysis Report (sample)
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Resource Report
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Questions?
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Jesse Wilkins, CRM, CDIA+Director, Systems of EngagementAIIM International
+1 (303) 574-0749 [email protected] http://www.twitter.com/jessewilkinshttp://www.linkedin.com/in/jessewilkinshttp://www.facebook.com/jessewilkinshttp://www.slideshare.net/jessewilkins
For more information