2013-2014 Academic Leadership Development Series

Wednesday, January 22, 20149:00 am – NoonSMSU 327 & 328

2013-2014 Academic Leadership Development Series:

Session Two: Managing the ClimateSona Andrews, Provost and Vice President for Academic Affairs

2013-2014 Series: Leading in an Environment of Changing Fiscal Realties

Note: All sessions times are 9:00 am - Noon

What is the Academic Leadership Development Series?• 2013-14 Focus on Leading in an Environment of

Changing Fiscal Realities

• Designed for Academic Department Chairs and Directors

• Sponsored by the Office of Academic Affairs

• Themed approach, focusing on leadership competencies in the context of particular initiatives and/or issues

• Objective: To help you and your department be successful in your department’s—and the University’s—mission.

• Objective: To help you development leadership knowledge, skills, and dispositions.

Session Two: Managing The Climate-Developing Personal and Interpersonal Skills

• Welcome and Introduction to the Series and SessionSona K. Andrews, Provost and Vice President for Academic AffairsCarol L. Mack, Vice Provost for Academic Personnel and Leadership Development

 • Climate Management: Tools and Techniques

Donna Silverberg, Consultant, DS Consulting • Office of Human Resources: How We Can Help!

Shana Sechrist, Associate Vice President for Human Resources and University Policy and PracticesRamon Diaz, Associate Director for Employee and Labor Relations

• A Culture ShiftJilma, Chief Diversity Officer

• Levels of EmpowermentDonna Silverberg, Consultant, DS Consultant

• Wrap Up/ClosingCarol L. Mack, Vice Provost for Academic Personnel and Leadership Development

After today’s session you will:• Have an understanding of communication

and conflict tools.

• Be able to explore various options for managing challenging personnel issues.

• Be able to identify indicators in circumstances that signal a need to access outside resources.

• Have an understanding of own preferences for solving problems and managing conflict.

2013-2014 Academic Leadership Development Series:

Session Two: Managing the ClimateCarol L. Mack, Vice Provost for Academic Personnel and Leadership Development

Conflict ManagementUnskilled Leaders

Skilled Leaders

Overused Leaders

Avoids conflict Steps up to conflict

Seen as overly assertive

Takes conflict personally

Finds common ground

Drives for a solution before others are ready

Has to win disputes

Hammers out tough agreements

Spends too much time on unsolvable problems

Settles disputes equitably

Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

Managerial CourageUnskilled Leaders

Skilled Leaders

Overused Leaders

Doesn’t take tough stands with others

Let’s people know where they stand

May provide too much negative and too little positive feedback

Doesn’t step up to issues

Is not afraid to take negative action when necessary

May fight too many battles

Holds back in tough feedback situations

Provides direct and “actionable” positive and corrective feedback to others

May be too direct and heavy-handed when providing feedback or addressing issues

Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

Building Effective TeamsUnskilled Leaders

Skilled Leaders

Overused Leaders

Doesn’t have the skills or the interest to build a team

Blends people into teams when needed

May not treat others as unique individuals

May be very action and control-oriented and won’t trust a team to perform

Creates strong morale and spirit in his/her team

Might not provide take-charge leadership during tough times

Doesn’t create a common mindset or common challenge

Defines success in terms of the whole team

Sources: Lombardo, Michael & Robert Eichinger (2009). FYI For Your Improvement: A Guide for Development and Coaching. Korn/Ferry International.

2013-2014 Academic Leadership Development Series:

Climate Management Tools and TechniquesDonna Silverberg, Consultant, DS Consulting

2013-2014 Academic Leadership Development Series:Office of Human Resources:

How We Can Help!Shana Sechrist, Associate Vice President for Human Resources and University Policy and PracticesRamon Diaz, Jr. Associate Director for Employee and Labor Relations

• HR Partner Program• Payroll, HRIS, Classification &

Compensation• Benefits, Leaves & HR Reception• Employee and Labor Relations

Core Support from HR

HR Support in Climate Management

• Assessing and Improving Overall Climate

• Performance Management• Support for updating work practices

Assessing and Improving the Climate

• When should you call HR?• Direct statements with concerns about environment,

relationships• Rumor mill, tense relationships

• How do we help:• Climate surveys and action plans• Facilitation services• Assessment for underlying issues - e.g., need for leave

or accommodation (protected or otherwise), need for referral to EAP

Performance Management• When should you call?

• Routine Concerns about Performance (e.g. chronically late for class)

• Egregious conduct or behavior (e.g., aggressive or offensive behavior to students or colleagues)

• How do we help:• 1:1 coaching and advice on crucial conversations

with faculty and staff, and participation in conversation where helpful

• Ensuring compliance with legal and contractual obligations, with a focus on de-escalation and improvement.

• Investigations and follow-up.

Updating Work Practices

• When should you call?• Looking to make changes to policies and

procedures to improve environment• How do we help:

• Knowledgeable advice about contractual and legal obligations

Questions?

Thank you!

2013-2014 Academic Leadership Development Series:

A Culture ShiftJilma Meneses, Chief Diversity Officer for President’s Office

HighlightsFormation of Global Diversity & Inclusion

• Office of Diversity Advocacy• Office of Equity and Compliance• U Belong Campaign• Minority Faculty Mentoring Program• Diversity Leadership Team• Diversity Action Council• Diversity Action Plan• President’s Equal Access Scholarship• Title IX Compliance• Affirmative Action Compliance• Advises on the recruitment and retention university wide

of diverse students, faculty and staff • Implemented PSU’s Creating a Culture of Respect Online

Diversity Training

Minority = American Indian, Asian Pacific Islander, Black, Hispanic, Multiple Ethnicities.

Global Diversity & Inclusion

Total student enrollment – Fall 4th week

Student enrollment by ethnicityFall 4th week

Minority Student SuccessMinority Student Success

Minority Student SuccessMinority Student Success

Minority Workforce

Year Minority Total All Employee2010 1163 58962011 1505 66172012 1601 6640

*Minority = American Indian, Asian Pacific Islander, Black, Hispanic, and Multiple Ethnicities

Civic Engagement with Minority Community

Adelante Mujeres

African American Chamber of Commerce Black United Fund Big Brother Big Sister Boys and Girls (Portland area) Connecting Communities Coalition Farmworker Housing Development Corporation (FHDC) Japanese American Citizen League (JACL) Kaibigan – Filipino American Student Association Hispanic Chamber I Have A Dream (Portland)

Global Diversity & Inclusion

Civic Engagement with Minority Community

Latino Network Hispanic Metropolitan Chamber Native American Youth Family Center (NAYA) Oregon Commission for Women Oregon Latino Agenda for Action (OLAA) Oregon League of Minority Voters (OLMV) Oregon Native American Chamber Partners in Diversity Programa Hispano Reaching and Empowering All People (REAP) Self Enhancement INC (SEI) Urban League of Portland

Global Diversity & Inclusion

Culture Change–Global Excellence Culture Change–Global Excellence

Graduation

Faculty Mentoring Program

Equal Access Scholarship

SAGE

Commission on the Status of Women

Creating a Culture of Respect Learning Module

Development of Policies

Access Committee

www.pdx.edu/diversitywww.pdx.edu/diversity

www.pdx.edu/diversitywww.pdx.edu/diversity

www.pdx.edu/diversitywww.pdx.edu/diversity

www.pdx.edu/diversitywww.pdx.edu/diversity

2013-2014 Academic Leadership Development Series:

Levels of EmpowermentDonna Silverberg, Consultant, DS Consulting

Academic Leadership Development Series Session Three.

• Session three, in March, will focus on building the future

• Learning to Develop Strategic Skills to:

Understand and develop the culture of the department

Long range planning

Enrollment management

Curriculum planning

Academic Leadership Development Series Session Four.• Session four, in May, will focus on “bringing people

along”

• Learning to Lead and Leading to Learn in order to

Make good decisions on behalf of your department

Self-reflect on your successes and challenges

Build effective teams

Mentor and support faculty research and teaching