CRM 2013

2013 AnnouncementsRami MounlaWellington Dynamics User Group2013

AgendaCRM 2013 Getting Ready Guide for CRM OrionTrainingRole based learningCRM training Blitz DayAdditional TrainingCoursesExams//build/ 2013KeynoteIE11Geofencing Windows 8Point of Sale

3Orion Q4 2013Due in fall 2013 September/OctoberPress release and roadmap

Familiar IntelligentConnected

Familiar - software that empowers people through natural, productive, and insightful experiences. Intelligent - real-time analytics and streamlined business processes that enable informed decisions and operational efficiencies. Connected - connections across people, processes, and ecosystems that allow businesses to maximize the value of relationships and systems.

4Enhanced UX

Processes Agility

Mobile

Social

Netbreeze acquisition

Getting Ready GuideInformation prior to the releaseWhat is changing in the next major release?

TrainingInstructor-led classroom training (ILT)Instructor-led distance learning (online)Certification examsOn-demand trainingDocumentationRole based learningLeadership (President, CEO, senior management)MarketingSalesPre-SalesProject ManagerConsultantDeveloperCRM Training Blitz Day31 July 2am-6am 1 August 3pm-7pm

Sales & Marketing SpecialistsTechnical Overview for Application consultants, Presales consultants and DevelopersAdditional Training Q3 2013Additional Webinars How to compete with Salesforce.com Demo scriptsVMOfficial Courses Q4 201380543Introduction to Microsoft Dynamics CRM 5h80547Extending Microsoft Dynamics CRM 10h80542 Customization and Configuration in CRM 12h80539 Installation and Deployment in CRM 8h80546 Sales Management and Marketing Auto. in CRM 8h80545 Service Management and Service Scheduling CRM 8hSharePoint Integration with Microsoft Dynamics CRM 8h

Retiring Exams July 8Microsoft Certified Technology Specialist (MCTS): Microsoft Dynamics CRM 4.0 ApplicationsMicrosoft Dynamics CRM 4.0 Customization and ConfigurationExtending Microsoft Dynamics CRM 4.0Microsoft Dynamics CRM 4.0 Installation and Configuration

Microsoft Certified IT Professional (MCITP): Applications for Microsoft Dynamics CRM 4.0Developer for Microsoft Dynamics CRM 4.0Installation and Deployment for Microsoft Dynamics CRM 4.0

New Exams Q4 2013MB2-700 Microsoft Dynamics CRM ApplicationsMB2-701 Extending Microsoft Dynamics CRMMB2-702 Deploying Microsoft Dynamics CRMMB2-703 Microsoft Dynamics CRM Customization and ConfigurationMB2-704 Deploying Microsoft Dynamics CRM OnlineMB2-705 Microsoft Dynamics CRM Online Customization and Configuration16//build/ keynote

Today windows 8 Tomorrow Azure8.1 multi monitor support, resizable metro apps and start buttonIE11 WebGLOwn protocols over USB/WiFIBing3D printing17//build/ IE11http://channel9.msdn.com/Events/Build/2013/4-073

CRM compatibility with IE11Need to be converted to compatibility mode

18//build/ GeolocationBy Jon KayGeofencinghttp://channel9.msdn.com/Events/Build/2013/3-9034Event drivenCheck in / Check outHow it works with CRMLoad your customer details based on where you are

19//build/ point of saleBy Mike HallPOS API part of Windows 8.1http://channel9.msdn.com/Events/Build/2013/3-029

Magnetic encrypted card readers: Credit Card transactionsWireless (Bluetooth) barcode reader, magnetic stripe reader, printerCapture signaturesSurface pro, on the moveBased on location find tax rate20Questions?