2013 environmental and social performance report for the
TRANSCRIPT
Environmental and Social Performance Report Annual Report June 2014
2013 Environmental and Social Performance Report
for the PRC: Municipal District Energy Infrastructure
Development Project
Prepared by Dalkia Asia Pte. Ltd. for the Asian Development Bank (ADB)
SCHEDULE 18
SEMI-ANNUAL ENVIRONMENTAL AND SOCIAL
PERFORMANCE REPORT
(ESPR)
Reporting Period: From 01/2013 to 04/2014 (to include heating season 13/14)
ESPR Completion Date: June 30th
, 2014
1
I. Introduction
A. Main Information
Dalkia (Jiamusi) Urban Heating Co.,
Ltd.
Dalkia Sunshine (Harbin) Heat Power
Co., Ltd.
Incorporation 2007-4-5 2007-7-13
Number of
Employees (2013) 595 580
Corporate Structure
• Dalkia Asia Pte. Ltd. (65%)
• Jiamusi New Times Urban
Infrastructure Construction
and Investment (Group) Co.
Ltd. (35%)
• Dalkia Asia Pte. Ltd. (95%)
• Harbin Property Heating Group
Co. Ltd (5%)
B. Description
a) Dalkia Jiamusi
In 2007, Dalkia Asia signed a concession agreement with the municipality of Jiamusi, for a twenty-five-year duration, to manage the former Jiamusi Heating Company s et o k a d t e le its size. Dalkia Asia set up a JV, Dalkia (Jiamusi) Urban Heating Co., Ltd., with Jiamusi New Times Urban Infrastructure Construction and Investment (Group) Co., Ltd. (which belongs to the municipality).
Dalkia Jiamusi is mainly involved in heating distribution and employs five hundred ninety five (595) persons at April of Year 2013. During the heating season 13/14, the heated area reached around ten point nine (10.9) million square meters. Primary network length was extended to one hundred and fifty (150) kilometres, and the number of substations increased to two hundred eighty-nine (289).
Over the years, Dalkia Jiamusi achieved important improvements in energy savings and pollution reduction while improving heating service quality at the same time.
During this heating season, Dalkia Jiamusi still faced the problem of situation from the two (2) third-party cogenerations, the main suppliers of heat; this situation has been improved quite a lot thanks to the technical assistance and advances last summer done by Dalkia China, which led to an important improvement of the heat capacity of the west cogeneration, and the connection with the paper pulp mill near east cogeneration. In summer of 2012, Dalkia Jiamusi and Dalkia China helped the est oge e atio to e o ate a d i p o e its fa ilities situatio fo ensuring its heat supplying capacity. The renovation includes heavy overhaul on boilers, turbines, and its auxiliaries as well. This situation therefore helped Dalkia Jiamusi to performance better during the entire heating season of 2013/14. The small peak boilers did shorten its operation period accordingly. In the mean while, the paper pulp mill has more capacity of steam supplying which can satisfy heat demand of 450,000m
2.
Thus, the overall satisfaction rate of customers increased a lot (96.89%) compared with the year before.
b) Dalkia Harbin
In 2007 also, Dalkia also acquired majority stakes in Yangguang, the company undertaking the development and operation of the South West heating network of Harbin City. The remaining shares of Yangguang are held by the municipal heating group of Harbin City. The a ui ed o pa y s name thereafter changed to Dalkia Sunshine (Harbin) Heat Power Co., Ltd..
Dalkia Harbin is involved both in production and distribution of heating and employs five hundred eighty (580) persons at the April of Year 2013. After 2 years of construction, Dalkia Harbin currently owes a large-scale-coal-fired plant (6 x 58 MWth); and also owns 1 CHP plant (construction started at the end of 2011) whose capacity is 4 x 220 t/h + 2 x 50 MWe, half of this CHP was in operation last heating season while the other half was in commissioning. Besides that, Dalkia Sunshine owes two (2) other small peak boiler houses: one coal-fired boiler house (1 x 20 t/h) and one gas-fired boiler houses (3 x 2 t/h). Finally, the whole CHP plant and HOBs would be taken into operation next heating season.
2
During the heating season 13/14, the heated area increased to around thirteen point eight (13.8) million square meters; the primary network was extended to eighty-six point eighteen (86.18) kilometres and the number of substations reached one hundred forty-six (146) substations. In 2013, twenty-eight (28) independent boilers houses were removed.
Dalkia Harbin contributes to energy savings and pollution reduction.
c) Performance analysis
The following indicators are used to monitor our operations in district heating worldwide. To be more relevant, these indicators are calculated at the end of each heating seasons.
Items
DALKIA JIAMUSI DALKIA HARBIN
Heating Seasons Variation
Heating Seasons Variation
12/13 13/14 12/13 13/14
Heated Area (m2) 10 925 273 11 186 449 2,4% 10 101 944 13 884 380 37,4%
Heating Seasons Period Oct 15 - April 25 Oct 14- April 15 -9days Oct 13 - April 21 Oct 13 - April 20 -1day
Day Degree ase 18°C or DD 5 574 4 972 -11% 5 481 4 781 -12,8%
P1 Margin (%) 50,00 54,00 8% 56,90 60,60 6,5%
Heat Efficiency (Wh/m2*DD) 26,7 27,6 3,7% 27,09 26,43 -2,4%
Electricity Efficiency network
(Wh/m2*DD)
0,22 0,23 2,5% 0,19 0,199 5,0%
Electricity Efficiency plants
(Wh/GJ) 6 074 7 010 15,4% 8 541 8 059 -5,6%
Water Efficiency (kg/m2*DD) 0,09 0,10 7,6% 0,01 0,004 -35,3%
Water Loss (l/m2/day) 2,64 2,66 0,7% 0,19 0,11 -43,3%
Coal Savings (Sd.t) 15 206 9 874 -35,1% 19 451 5 390 -72,3%
CO2 emissions (t) 549 404 531 183 -3,3% 519 419 623 961 20,1%
CO2/sq.meter (t/m2) 0,050 0,047 -5,6% 0,051 0,045 -12,6%
CO2 Savings (t) 42 330 24 617 -41,8% 53 288 15 004 -71,8%
SO2 emissions (t) 264 102 -61,2% 1 336 1 123 -15,9%
SO2/sq.meter (t/m2) 0,000024 0,000009 -62,1% 0,00013 0,000081 -38,8%
NOX emissions (t) 366 245 -33,0% 2 673 4 610 72,4%
NOx/sq.meter (t/m2) 0,000033 0,0000219 -34,5% 0,000265 0,000332 25,5%
Network Failures (days and m2)
6h - 46,469 m2
8h - 52,799 m2
8h - 46,134 m2
6h - 63,772 m2
8h - 51,952 m2
6h - 107,881 m2
10h - 56,282 m2
6h - 51,952 m2
4h - 46,223 m2
8h - 56,282 m2
6h - 123,170 m2
6h - 51,864 m2
4h - 56,282 m2
46h - 396,526 m2
24h - 79,282 m2
28h - 91,755 m2
11h - 1,521,783 m2
23h - 56,856 m2
46h - 396,526 m2
24h - 151,012 m2
11h - 87,868 m2
12h - 142,603 m2
12h - 239,155 m2
11h - 711,714 m2
13h - 85,793 m2
14h - 211,861 m2
13h - 378,956 m2
13h - 239,155 m2
24h - 149,206 m2
-
8h - 10,101,944 m2
216h - 90,000m2
48h - 460,000m2
6h - 100,000m2
8h - 800,000m2
17h - 90,000m2
2h - 132,693m2 -
Remark 1: Sd. t Coal means standard ton Coal (heat value 7,000 kCal/kg).
Remark 2: For Dalkia Jiamusi, CO2 emissions (t) include data from third-party cogenerations while SO2 and NOx emissions do not
as it was not possible to collect the Flue Gas Desulphurization data from these third-party cogenerations.
3
Remark 3: For Dalkia Harbin, increase of emission quantity of CO2 / SO2 / NOx was mainly due to start of electricity production of
power plant since October 2013.
Dalkia Jiamusi still faced the problem of situation from the two third-party cogeneration. The network failures in Jiamusi this year increased, but happened mainly on primary network, which was less uncontrollable, and the failure on the secondary network was reduced, which was still the positive impact resulting from technical renovation last summer; Dalkia Harbin faced only one important network failures to railway station, because of pump explosion problem.
Energy efficiency is highlighted through three main items:
Heat efficiency: The ratio calculates the energy used to heat a sq. meter in accordance with the exterior temperature. For Jiamusi we can notice a slight increase of this ratio this year while the customer satisfaction rate increased a big part: from 86% to 96.89% in Jiamusi while the heating target rate realized 99.38%. A 2.4% improvement for Dalkia Harbin in the mean time due to the higher efficiency of power plant being taken into operation since last heating season. This is a big achievement for Dalkia Harbin site.
Electricity efficiency: a 5.6% improvement for Dalkia Harbin while a 37.4% increasing of heati g a ea, it s a o ious accomplishment for this site;
Water efficiency: this ratio decreased more than last heating season in Harbin from 21.7% to 35.3%. The whole network had been improved & maintenance much better than before.
The increase of the quantity of CO2 / NOx for Dalkia Harbin is mainly due to operation of power plant (Phase II) with which the energy efficiency increases a lot as mentioned above and, the enormous increase of heated area. Dalkia Harbin needed to produce more heat for further heat demand because of the huge heat market increasing of Harbin city. However, main indicators show that our operations both in Jiamusi and Harbin lead relatively to a positive impact on the natural resources and environment:
Coal savings are still positives for both entities;
CO2 savings is still positives and CO2/sq.meter decreased in Dalkia Jiamusi while along with the increase of heating area and operation of Phase II in Dalkia Harbin, the internal energy consumption increases itself which had been obviously decreased in this heating season;
The indicator, NOx/sq.meter, increases in Harbin, these indicators increased due to the operation of Phase II which consumes more energy internally.
One indicator, SO2/sq.meter shows a sensitive decrease for both sites due to the efficient desulfurization facilities renovation done last summer. We changed the limestone feeding system for increasing its de-SOx efficiency and consuming less limestone.
Dalkia Jiamusi and Dalkia Harbin achieved important improvements in energy savings and pollution reduction while improving heating service quality at the same time.
4
II. Environmental and Social Management
A. ESPR Preparer
Report prepared by: Mr. QI Hui, Environment Manager, Dalkia China
Telephone: +86 10 5953 2550 E-mail: [email protected]
Signature: Report Date: June 30th
, 2013
In cooperation with:
Mr. Thierry STIEVENARD, Vice General Manager of Dalkia China,
Telephone: +86 10 5953 2557
E-mail: [email protected]
Mr. CUI Wanlong, Safety & Health Manager, Dalkia China
Telephone: +86 10 5953 2517
E-mail: [email protected]
B. Environmental and Social Responsibility
The individuals below hold responsibility for environmental/social and safety performance:
Senior Manager with responsibility for environment and social matters for Dalkia China
Thierry STIEVENARD, Chief Operating Officer
QI Hui, Environment Manager
CUI Wanlong, Quality, Safety & Health Manager
Senior Manager with responsibility for environment and social matters for our entities
Dalkia Harbin: TIAN Dong, President of the board, General Manager
Dalkia Jiamusi: DU Peng, General Manager
Environmental / Safety Manager in our entities
Dalkia Jiamusi: SHAN Baojie, QEHS Manager
Dalkia Harbin: DING Puxia, QEHS Manager
5
C. Environmental Management System Implementation
In December 2013, the Environmental Policy of Dalkia China (on the right) was updated based on our experiences, audits/inspections, and on the framework of Dalkia China EMS deployment:
Implementing the ISO & OHSAS standards: ISO 9001, ISO 14001 and OHSAS 18001;
Dalkia HRB was certified in August of 2013.
environmental impacts identification along with new construction of network and heat source;
internal auditor for ISO & OHSAS standards training;
internal audit & management review;
external audit by Certifying Company: annual supervision on all sites except HRB;
pollution preventive facilities improvement: including dust filters renovation and limestone feeding system;
organization optimization with QHSE standards in all Chinese entities;
qualified individuals and teams;
QHSE training;
Certification renewing on Jiamusi site and Dalkia China in September of 2012.
Note that the implementation of ISO 14001 management standard on Harbin site has restarted in September of 2012
because of its capacity expanding construction.
Under the responsibility of Dalkia China and Mr. Thierry STIEVENARD, specific departments have been settled to deal with environmental and social matters since we took over the two entities, in which qualified employees are constantly involved in the implementation of QHSE procedures and standards. Other upper-management employees are also responsible for the good implementation of these procedures.
Moreover, a wide range of training courses and seminars were held to e ha e ou lo al tea s ability and their performance. The training targeted not only the employees in charge of QHSE, but also operators and technicians, managers, the de-NOx & de-SOx training and lab manager training, for instance. (Refer to subpart V.c) of this Report and to the Operation Report).
Along with supervision auditing of ISO & OHSAS standards on all sites, the general manual of Dalkia China and sub-manual for every site were optimized and improved for standardizing our managerial and operation / maintenance. In 2013, many related procedures were improved or revised for fitting site situation and national regulations better, and making operation more reasonable and simpler.
6
The chart below summarizes the range of operational and managerial procedures implemented following our integrated QEHS management system in Dalkia (China) sites:
No. Dept./Business Numbering Documents (Procedure/Regulation/Guide/Norm) Effect
Date
1
Quality, Health and
Safety
M-001/11-A/0-DCEM/QEHS QEHS Management Manual 2012/01/01
2 P-001/11-A/0-DCEM/QEHS Documents Control Procedure 2011/11/01
3 P-002/11-A/0-DCEM/QEHS Record Control Procedure 2011/11/01
4 P-003/11-A/0-DCEM/QEHS Target, Index and Management Program Control Procedure 2011/11/01
5 P-004/11-A/0-DCEM/QEHS Hazard Identification & Risk Evaluation/Control Planning Procedure 2011/11/01
6 P-005/11-A/0-DCEM/QEHS Environment Identification/Evaluation/Control Planning Procedure 2011/11/01
7 P-006/11-A/0-DCEM/QEHS Management Review Control Procedure 2011/11/01
8 P-007/11-A/0-DCEM/QEHS Internal Audit Control Procedure 2011/11/01
9 P-008/11-A/0-DCEM/QEHS Information Communication Control Procedure 2011/11/01
10 P-009/11-A/0-DCEM/QEHS Law/Regulation Identification and Compliance Evaluation Management
Procedure 2011/11/15
11 P-010/11-A/0-DCEM/QEHS Accident/Incident Investigation, Report and Treatment Procedure 2011/11/15
12 P-011/11-A/0-DCEM/QEHS Non-conforming Product Control Procedure 2011/11/30
13 P-012/11-A/0-DCEM/QEHS Non-conformity Corrective & Preventive Control Procedure 2011/11/15
14 P-013/11-A/0-DCEM/QEHS EHS Performance Monitoring and Measuring Control Procedure 2011/11/15
15 P-014/11-A/0-DCEM/QEHS Interested Party Management Procedure 2011/11/15
16 P-015/11-A/0-DCEM/QEHS Asbestos Management Procedure 2011/11/15
17 P-016/11-A/0-DCEM/QEHS Legionnella Risk Prevention Control Procedure 2011/11/15
18 P-017/11-A/0-DCEM/QEHS Special Equipment Management Procedure 2011/11/15
19 P-018/11-A/0-DCEM/QEHS Special Operation & Personnel Control Procedure 2011/11/15
20 P-019/11-A/0-DCEM/QEHS Dangerous Work Management Procedure 2011/11/15
21 P-020/11-A/0-DCEM/QEHS PPE Management Procedure 2011/11/15
22 P-021/11-A/0-DCEM/QEHS Machinery Equipment Safety Control Procedure 2011/11/15
23 P-022/11-A/0-DCEM/QEHS Fire Prevention Control Procedure 2011/11/15
24 P-023/11-A/0-DCEM/QEHS Oil and Chemical Control Procedure 2011/11/15
25 P-024/11-A/0-DCEM/QEHS Electricity Safety Control Procedure 2011/11/30
26 P-025/11-A/0-DCEM/QEHS Female Worker Labor Protection Management Procedure 2011/11/15
27 P-026/11-A/0-DCEM/QEHS Vehicle Safety Control Procedure 2011/11/30
28 P-027/11-A/0-DCEM/QEHS Food Safety Control Procedure 2011/11/30
29 P-029/11-A/0-DCEM/QEHS EHS Inspection Management Regulation 2011/11/30
30 P-030/11-A/0-DCEM/QEHS Sub-constructor EHS Management Regulation 2011/11/30
31 P-031/11-A/0-DCEM/QEHS Energy Isolation (LOTO) Management Regulation 2011/11/30
32 P-032/11-A/0-DCEM/QEHS Emergency Preparation and Responding Control Procedure 2012/01/01
33 P-033/11-A/0-DCEM/QEHS Construction Project EHS Management Procedure 2011/11/15
34 G-001/11-A/0-DCEM/QEHS Safety Operation & Personal Health Protection inside Confined Spaces 2011/11/15
35
Environment
P-034/11-A/0-DCEM/QEHS Environment Management Procedure 2012/01/01
36 P-035/11-A/0-DCEM/QEHS Solid Waste Material Management Procedure 2012/01/01
37 P-036/11-A/0-DCEM/QEHS Noise Control Procedure 2012/01/01
38 P-037/11-A/0-DCEM/QEHS Sewage Control Procedure 2012/01/01
39 P-038/11-A/0-DCEM/QEHS Air Pollution Control Procedure 2012/01/01
40 P-039/11-A/0-DCEM/QEHS Energy and Resource Consumption Control Procedure 2012/01/01
41 P-040/11-A/0-DCEM/QEHS Coal Management Procedure 2012/01/01
42 P-041/11-A/0-DCEM/QEHS Coal Yard Management Procedure 2012/01/01
43 P-042/11-A/0-DCEM/QEHS Coal Sampling Control Procedure 2012/01/01
44 P-043/11-A/0-DCEM/QEHS Coal Analyze Management Procedure 2012/01/01
45
Technique
P-001/11-A/0-DCEM/TEC Technical Change Management Procedure 2011/11/30
46 P-002/11-A/0-DCEM/TEC Project Study Application Procedure 2012/01/01
47 P-003/11-A/0-DCEM/TEC Project Study Procedure 2012/01/01
48
Engineering Project
P-001/11-A/0-DCEM/ENG Construction Project Planning Management Procedure 2012/01/01
49 P-002/11-A/0-DCEM/ENG Construction Project Prophase Management Procedure 2012/01/01
50 P-003/11-A/0-DCEM/ENG Construction Project Implementation Management Procedure 2012/01/01
51 G-001/11-A/0-DCEM/ENG Pre-insulation Pipe Installation Regulation 2011/11/15
52 Operation
Maintenance
P-001/11-A/0-DCEM/OPM Data Analysis Control Procedure 2011/12/31
53 P-002/11-A/0-DCEM/OPM Technical Operation Control Procedure 2011/12/31
7
No. Dept./Business Numbering Documents (Procedure/Regulation/Guide/Norm) Effect
Date
54 P-003/11-A/1-DCEM/OPM Equipment Management Procedure 2012/06/20
55 P-004/11-A/0-DCEM/OPM Cogeneration Plant Operation Control Procedure 2011/12/31
56 P-005/11-A/0-DCEM/OPM Heating Network Operation Control Procedure 2011/12/31
57 Quality Control,
Measurement P-001/11-A/0-DCEM/QCM Monitoring and Measuring Equipment Control Procedure 2011/12/15
58
Purchase, warehouse
P-001/11-A/0-DCEM/PUR Purchase Control Procedure 2011/12/31
59 P-002/11-A/0-DCEM/PUR Coal Purchase Control Procedure 2011/12/31
60 P-003/11-A/0-DCEM/PUR Tender Management Procedure 2011/12/31
61 P-004/11-A/0-DCEM/PUR Supplier Management Procedure 2011/12/31
62 P-005/11-A/0-DCEM/PUR Materials Acceptance and Inventory Management Procedure 2011/12/31
63 P-006/11-A/0-DCEM/PUR Spare Parts Safety Storage Management Procedure 2011/12/31
64
Human Resource
P-001/11-A/0-DCEM/HR Recruitment Management Procedure 2011/12/15
65 P-002/11-A/1-DCEM/HR Training Management Procedure 2013/06/01
66 P-003/11-A/0-DCEM/HR Performance Evaluation Management Procedure 2012/01/01
67 P-004/11-A/0-DCEM/HR Organizational Change Management Procedure 2012/01/01
68 P-005/11-A/0-DCEM/HR Employee Internal Transfer Management Procedure 2012/01/01
P-001/12-A/0-DCEM/HR Personnel Handbook
69 Law, contract
P-001/11-A/0-DCEM/LEG Contract Application and Approval Procedure 2011/9/30
70 P-002/11-A/0-DCEM/LEG Legal Seal Management Procedure 2012/01/01
71 Finance
P-001/11-A/1-DCEM/FIN Investment Plan Application and Approval Procedure 2014/04/01
72 P-001/14-A/0-DCEM/FIN Purchase Management Procedure 2014/05/01
73 Business
Development P-001/11-A/0-DCEM/BD Business Development Procedure 2011/12/15
74 IT P-001/11-A/1-DCEM/IT IT Policy 2012/11/10
75 Administration P-001/11-A/0-DCEM/ADM Office EHS Management Procedure 2011/12/15
76 Commercial, sales P-001/11-A/0-DCEM/COM Customer Service Management Procedure 2011/12/15
77 P-002/11-A/0-DCEM/COM Customer Satisfaction Measure Control Procedure 2011/11/15
These procedures have been implemented to enhance skills of our employees, improve our overall operations, and therefore ensure QHSE performance; they comprise practical engineering, technical methods, operational software, etc. in accordance with our group, international and national standards (such as ISO and OHSAS standards). Our operations thus comply with ISO & OHSAS standards as well as national and local regulations / standards and with Environmental Policy of our Group and Dalkia China as well.
Some special handbooks/guidelines from Dalkia headquarter have been introduced/implemented in Dalkia China for the management and operation of subsidiaries. As for example, the quarterly report regarding legionella has been implemented and it is sent to Dalkia s headquarter (the report layout is shown on right side).
Finally, Dalkia China shall annually report to the headquarters and the Group about its energy consumption and general efficiency, emission level, H&S situation etc. The reporting shall be done at the beginning of each year.
This reporting is mandatory for each entity worldwide and thus enables Dalkia Company to follow up and develop tools and procedures to ha o ize Dalkia Co pa y s o e all ope atio s.
These indicators are published and shared within all
entities within our Group. Audits from the Group can
be planned in order to monitor, control and
implement action/corrective plan (if needed).
2013 Date :
Dalkia entity : Writer : Function
Cooling tower : 6 Cooling tower : 6
Hot water : 1 Hot water : 1
January February March April May June July August September October November December
Level A 6 6 6 6 6 6 6 6 6 6 6 6
Level B
Level C
Level D
Level E
Number of cooling systems 6 6 6 6 6 6 6 6 6 6 6 6 Total
< 0 6 CFU/L
≥ 0 6 and < 0 6 CFU/L
≥ 0 6 CFU/L
no detected no detected no detected no detected no detected no detected no detected no detected no detected no detected no detected no detected
January February March April May June July August September October November December
Level A 1 1 1 1 1 1 1 1 1 1 1 1
Level B
Level C
Level D
Level E
Number of networks 1 1 1 1 1 1 1 1 1 1 1 1 Total
< 0 1 CFU/L
≥ 0 1 and < 0 1 CFU/L
≥ 0 1 CFU/L
no detected no dected no dected no detected no detected no detected no detected no detected no detected
January February March April May June July August September October November December
Comments
Risk prevention for bacteriological development / index d - December 2008
2014/1/14
CHINA DCEM QI Hui Environmental Manager
Reference internal documents
Key reference external documents
- Regulation
- Recommendations
- Guides
- Etc …
Technical Alert Threshold (TAT) :
Number of networks
HOT WATER - with continuous chlorination
Nb o
f
analy
sis
Comments
Security
levels
COOLING TOWER
Nb o
f
analy
sis
CONTROL PLAN FOR LEGIONELLA RISK - YEAR
Threshold value for the country (CFU/L)
Month
Month
HOT WATER NETWORKS - HEALTH FACILITIES
Security
level
Comments
Maximum Technical Threshold (MTT)
:
Month
Standard examination methods for public place (GB 18204-2000), Hygiene specification of ventilation system of central air-conditioning in public places
?
?
?
?
?
?
?
change of the year
8
13燃油使用
Use of oil
资源消耗
Resource
consumption
1 1 0 2 √
14
尾气排放高浓度铅和CO2
NOx
CO2 and NOx emission
大气污染
Air pollution1 1 2 2 1 7 √
15噪声排放
Noise emission
噪声污染
Noise pollution1 1 4 2 3 11 √
16零配件更换
Replacement of spare parts
土地污染
Land pollution1 1 2 2 2 8 √
17车辆冲洗中水消耗
Water consumption during
cleaning
水资源浪费
Consumption of
water
1 2 4 2 3 12 √
18日光灯管的丢弃
Abandon of fluorescent light
土地污染
Land pollution1 1 2 2 2 8 √
19装修垃圾的产生
Creation of decoration waste
占用土地
Land occupation1 1 4 2 3 11 √
20油漆等材料使用
Use of painting material
污染土地
Land pollution1 1 2 2 2 8 √
21
施工过程中的噪音排放
Emission of noise during
construction
噪声污染
Noise pollution1 1 2 2 2 8 √
22机房管理
IT room management
机房设备辐射
Radiation
电磁辐射
Eletromagnetism
radiation
3 1 0 4 √
说
明
Note
1. A B C D E=M 若M≧14 即判定为重要环境因素；A=环境影响范围,B=环境影响程度,C=发生概率,D=相关方的关注度,E= 可改进程度
A B C D E=M if M≧14 it is important environment factor, A= environment effect scope, B= environment effect degree, C= happening probability, D=relative party focus degree, E=improve
degree
2. A B C D E各因子中有一个为5分者 即判定为重要环境因素
If any facor amon "A, B, C, D, E" >5, it should be evaluated as important factor
3. 当F=5或G=5或两项之和H F+G ≧6时确定为重要环境因素,F=消耗量,G=节约程度
When F=5 or G=5 or H (F+G)≧6, it should be evaluated as important factor, F=consumption amount, G=saving degree
评估人
Evaluator
部门主管 /经理
Department Chief/Manager
质量、环境、健康安全部经理
QEHS Manager
日期 Date 日期 Date 日期 Date
限制人员进入
Limit staff entry
采购和消费控制 行车记录
Procurement and expense control
提高燃油品质 定期清洗油路
Improve oil quality and periodically
clean the oil channel
定期保养车辆
Periodic maintenance
指定维修点
Appointed repair station
相关方管理
Stakeholder management
相关方回收
Recycled by relavant party
执行物业相关规定
Implement the rules of property
management company
相关方回收
Recycled by relavant party
执行物业相关规定
Implement the rules of property
management company
节约用水
Save water during cleaning
车辆使用
Vehicle use
III. COMPLIANCE WITH THE ENVIRONMENTAL AND SOCIAL REQUIREMENTS AS SPECIFIED IN THE LOAN AGREEMENT
A. Compliance with Country Requirements
One of Dalkia main objectives is to comply with national and local laws, regulations, standards and codes.
• As previously mentioned in the last reports, in order to meet this important objective, Dalkia China has a special engineer dedicated to the follow-up of all the amendment of national and local laws, regulations, standards and codes (more than 400 items, as below). Moreover, every employee of our entities in China has a continuous access to the intranet of Dalkia China where the national and local laws, regulations, standards and codes are continuously uploaded (bilingual version). Departments dedicated to QHSE in each entity have the responsibility to continuously inform the employees (under the supervision of Dalkia China).
• Moreover, internal QHSE inspections or audits are being conducted by Dalkia China on a quarterly basis. An action plan is prepared after an inspection / audit (if needed), and its appli atio a d pe fo a e is u de supe isio of e tities e ployees i charge of QHSE and Dalkia China. The following snapshots are examples of internal audit: environmental impacts identification and evaluation form.
9
• April 2011, the implementation process of ISO & OHSAS standards started in Dalkia China, including all of its entities. The integrated QEHS management system stengthens standardization of our management on QEHS issues. Throughout the implementation, a list of strengths and weaknesses was drawn in order for Dalkia China and its entities to comply with the best international practices required by the Group and the national/local laws, regulations, standards and codes.
• In September of 2012, Dalkia China and its all entities in China mainland were certified with ISO 9001, ISO 14001 and OHSAS 18001 while Dalkia Harbin who was certified in August of 2013 due to its enlargement of Phase II: from HOBs to cogeneration. Certificates of Dalkia Jiamusi are shown as below.
• There have been or have no any QHSE issues that did or will lead to any event of default.
B. Compliance with Environmental and Social Requirements
Existing projects are in compliance with the Environmental and Social Requirements defined in the Facility Agreement and Dalkia policy as well:
• A Reporting System has been implemented to communicate on a Annually, Semi-Annually and Immediate basis as defined in Clauses 17 and 19;
• Implementation of an EMS (in accordance to Schedules 7) is continuously improved (constant updates to comply with the best international practices required by the Group, ADB and the national/local laws, regulations, standards and codes);
Implementation of Schedule 8 (together with Schedule 17) is still in progress; Dalkia Jiamusi and Dalkia Harbin, with the support of Dalkia China and Asia, are closely working with ADB and its consultant to implement necessary resettlement and retrenchment frameworks. Indeed, issues were raised regarding the whereabouts of the employees from the connected boilers.
Important progresses have been made. Indeed, both entities cooperated with ADB in order to implement a comprehensive reporting system to monitor and protect the rights of the affected employees from the connection of their boilers. This was made possible with the venue of an ADB s o sulta t du i g this su e o oth sites.
From 2012, both entities have started to prepare a comprehensive report each year regarding the affected employees as follows:
Re-employment Plan: this plan describes the potential people to be affected through the development of our networks and what measures can be taken to protect their rights. This plan needs to be submitted each summer during the construction period.
10
Re-employment Plan & Monitoring Report: this plan is an update of the Re-employment Plan, and describes what measures are implemented to protect affected people rights (including some testimonies). This report needs to be submitted before the end of each year.
For the year 2013, these reports were submitted for Harbin, but not for Jiamusi as there were no connections in 2013.
• Co ti uous oope atio ith ADB a d its o sulta t to o ply ith ADB s so ial and environmental safeguards and implementation of action plans;
• Compliance with national and local laws, regulations, standards and codes;
• Implementation of departments dedicated to QHSE;
• Implementing ISO & OHSAS standards;
• An integrated manual has been issued complying with ISO 9001, ISO14001 and OHSAS 18001 standards;
• Dalkia Jiamusi was certified in 2012.
• Dalkia Harbin was in August of 2013.
• Continuous reinforcement/improvement of the QHSE policies, standards and objectives;
• Integration in the organization of QHSE standards and procedures through management, trainings, seminars, QHSE campaign and other means (general manual, sub-manual of subsidiaries, ha d ooks… ;
• Implementation of audits and inspections;
• Experience and competencies are continuously shared within Dalkia and Veolia E i o e e t s entities all over the world;
• Improvement of community relations.
11
IV. ENVIRONMENTAL AND SOCIAL PROGRESS OF PROJECT(S) UNDERWAY
Compare to heating season 12/13, the heated surface increased by 2.4% in Jiamusi and 37.4% in Harbin. The development of the heating surface did not lead to an increase of the unit energy consumption. Indeed, through the improvement of operation and maintenance, our local teams succeeded in saving energy sensitively (Refer to section I.B.c) ); and in improving heating services and customer satisfaction on the other part.
In order to develop our network, we connect small boilers to destroy them or use them as sub-stations which contribute greatly to the reduction of emissions. Indeed, there are many small boilers with low energy efficiency and high emission especially in Harbin. A total amount twenty-eight (28) of independent HOBs were removed Harbin in 2013. In the heating occupied region of Dalkia Jiamusi, all small HOBs has been destroyed by connection with our main networks since 2012.
The connected small boilers are mainly old (more than twenty years), and mostly do not meet QHSE sta da ds o e issio t eat e ts, as estos, i a ad state… , a d thus may endanger/harm the life of the workers and of the community as well.
Due to the 2 third-party cogenerations saturation, Dalkia Jiamusi faced tremendous challenges to supply heat and encountered important failures on almost all part of its network. However, Dalkia Jiamusi tried to connect network with a pulp mill which had additional heat source in order to ensure a reliable service to its customers, and thus the problem is well improved compare to previous heating season.
In order to be better complied with national & local regulations and standards, Dalkia HRB started to renovated the de-Dust system: filter renovation. 6 bag filters of Phase I were replaced by new bag for better efficiency because the new limit would be 30mg/Nm
3 from Jul. 1
st of 2014 on, which was 50mg/Nm
3 before this date. Besides that,
a de-NOx system was studied during summer of 2013, and, it would be installed the next summer for improving emission situation, to be complied with new national emission limits in the future.
During the reporting period, there was no land acquisition, resettlement, or indigenous people issues. Indeed, networks are usually built along the road and the space necessary for the CHP of Harbin is already comprised in the land originally dedicated to Dalkia Ha i s capacity production.
Dalkia Jiamusi and Dalkia Harbin, with the support of Dalkia China and Asia, are closely working with ADB and its consultant to implement necessary and retrenchment frameworks. Indeed, issues were raised regarding the whereabouts of the employees from the connected boilers.
A framework that complies ith ADB s so ial safegua ds was successfully implemented in 2013.
Social Due Diligences regarding the last three years were conducted for Dalkia Jiamusi and Dalkia Harbin and submitted to ADB during summer 2013.
During this reporting period, there were NO environmental and social issues, or unanticipated environmental or social impacts;
There are no unresolved social and environmental status;
Our local entities comply with the Environmental and Social Requirements (national, local and our Group).
In order to improve our operations and service quality, the chart below summarizes the description, status, and completion timetable of our EMS (Year 2013).
11
Step EMS items Discription Entities Status
1Structure and
responsibility
The Dalkia China has entrusted the Technical & Operation Department, in which Environmental Dept.
is involved, with the establishment and deployment of the Environmental Management System
necessary to the application of its Environmental Policy.
The subsidiaries of Dalkia has designated an environment manager, in charge in
particular of the deployment of this system within his/her scope.Done
2Environmental
policy
Dalkia China has defined its environmental policy (Zhang Zeming, Dec. 2008) in the framework of the
commitment to sustainable development of Dalkia Asia (Roland Schoorl, September 2008 ).
The subsidiaries deploy this policy within its scope and distributes to all its
personnel.Done
3
Identification of
significant
environmental
impacts
Dalkia China has identified main environmental impacts relating to environmental performance
associated with our activities. The priority risks and its relevant audit and inspection rules, to verify
the deployment of measures designed to comply with contractual obligations and control priority
risks, are in progress.
The subsidiaries of Dalkia Chiina should identify the installations and sites
concerned (priority installations), and evaluates the reality of the impacts and
risks on each one of them, in particular by deploying the audit and inspection
plans on these priority installations.
Done
4 Regulatory watch
Dalkia China is now defining a regulation management process that applies in particular for
requirements of national laws, regulations and standards about environmental protection and
sustainable development. Each Functional Department ensures a watch and updates, if necessary, the
provisions implemented in its domain (documents, tools, directives etc.).
Dalkia China makes sure that updates issued by the Country and the Group are
applied within its scope and conducts a watch and an update of its own measures.
regularly
checked
5Training of
personnel
Dalkia China is building a training modules based on the Group’s environmental management system.Moreover, a level of application of the environmental aspect characterizes each training module
identified in the Group’s training catalogue.
Dalkia China and its subsidiaries are planning to raise the awareness of its
personnel to environmental issues and organizes training sessions for the
concerned people.
Done
6
Emvironmental
management
program
Dalkia China has described the main operational impact control instructions (air releases, soil, water,
waste, noise etc.) and the emergency measures related to our major risks (pollution, fire, explosion,
leak etc.). Operating tools (CAM, energy management etc.) include environmental instructions (the
handbooks) related to its activities. Action plans are implemented at the country level to control
environmental impacts and risks. All these measures form the EMP of Dalkia China.
The subsidiaries deploy the instructions and emergency measures within their
scope and the operating tools (or makes sure that those in place incorporate
regulatory and internal requirements on the environment). Within their scopes
they deploy Group & Dalkia China's action plans and develop their own
environmental impact and risk control plans, in particular after audits and
inspections performed on priority installations.
Done
7 Reporting
Dalkia China is identifying the main environmental data necessary to establish performance
measurement indicators in this field and to the progress of the action plans undertaken. The
reporting framework is described and managed by the Technical & Operation Department. Data are
annually reported to the Veolia Environnement Sustainable Development Report.
The subsidiaries take the measures necessary to the acquisition of data in the
required reliability conditions and supplies country reporting as well as the Group
reporting. At its level it analyzes progress and performance indicators.
regularly
reported
8Management
review
Environmental systems should be deployed and their effectiveness monitored by the QHSE managers
under the responsibility of the Technical and Operations Director. The latter participates in the top
management of Dalkia China.
The subsidiaries include in its annual management review the examination of
environmental systems within its scope, their effectiveness and decides on the
actions necessary as applicable.
regularly
checked
9Customer
Relations
Dalkia China has designed offers focused on controlling the environment. Awareness and reporting
systems (satisfaction survey, complaint handling etc.) take into account the environmental aspect.
The subsidiaries deploy awareness and reporting systems within its scope with a
large share aimed at environmental issues. It widely distributes institutional
media related to the environment.
regularly
checked
12
V. SUMMARY OF SAFETY PERFORMANCE AND ANY CORRECTIVE ACTIONS
a) Accident and Incident data from sites in 2013
Indicators Jiamusi Harbin
Number of accident without Lost Days 0 0
Number of Accident with Lost Days 1 3
Number of fatal accident 0 0
Number of Lost Days from Accident 34 180
Frequency Rate FR1 (Accidents with Lost Days) 0.8 3
Frequency Rate FR2 (Accidents with and without Lost Days) 0.8 3
Severity Rate SR 0.03 0.18
Note:
• Brief description of three accidents in Harbin:
One repairer walked to a substation for an inspection, when he dodged passing vehicles, due to slippery road, he slipped and felt a slight pain of his right foot, he continued his work, after that, he felt his foot pain worse and reported to his supervisor, then went to a hospital, the exam shown the his right foot fibula fractured.
One repairer who join the repairing for the primary air fan motor wanted to go down the fan platform about 1 m high, because the platform stairs was blocked, he choice to throw over the platform rails, unlikely, he tumbled and had an injury of his right leg.
One employee taken a car with two co-workers to a substation for a technical inspection, while arriving an intersection, to avoid an opposition direction vehicle, the car hit the curb-stone on the road, the car accident led to the right arm fracture of the employee who was seated at the co-pilot position.
• Brief description of the accident in Jiamusi:
One operator was stumbled by a pipe on the floor inside the substation and his left knee knocked against a filter and fractured.
After these accidents occurred, they were reported according to relevant accident reporting procedures, in order to analyze the causes of these accidents and take relevant corrective and preventive measures which were implemented. The following snapshots show a sample about the relevant documents concerning accident reporting and completion of corrective and preventive actions.
Accident report Measure completion form Accident process simulation
13
b) Highlights on H&S improvement in 2013
Jiamusi site
Completed the annual internal audit and management review for local integrated QEHS management system including ISO9001, ISO14001&OHSAS18001, and passed the annual supervision audit by external certification company in April of 2014.
Continuous safety inspections and corrective action plan implementation in 2013 141 improvement actions were carried out such as:
• Improved the lighting condition and the operating platforms in the LongJiangfu heating substation.
• Equipped two small boiler houses with new ventilating equipment to improve ventilation condition on site.
• Improved the ventilation fan for the works to enter into the confined space to ensure safety of workers.
Implemented several H&S trainings for management, workers and subcontractors the total training time is 1592 hours.
Continued to promote the implementation of 6 H&S Good Practices and 5S management accident/incident analysis, self-assessment of risk at workplace, senior manager safety walk-about, team H&S meeting, good cleaning, stop 5 minutes for safety and other activities.
Carried out 100% regular inspection of special equipment and kept 100% operation certificates of special jobs.
Reinforced safety inspection and management for the subcontractors for repairing and engineering construction.
Implementation of the annual H&S Week Programs in November including H&S knowledge contest, fire extinguisher use instruction, fire escape drill and etc...
Combined safety performance of each employee with their annual performance appraisal.
Harbin site
Established and implemented local integrated QEHS management system including ISO9001, ISO14001 & OHSAS18001, passed the first certification audit in April of 2013, and got the certificates in Sept. 2013.
Implemented several H&S trainings for management, workers and subcontractors the total training time is 1,170 hours.
Organized the implementation of annual occupational health exam for 75 employees who contact to occupational hazard factors, the result are no problem.
Completed an official safety evaluation for the grid connection of 1# power unit of phase2.
Implementation of the annual H&S Week Programs in November including watched H&S video from Dalkia HQ and put up the posters, electric safety training and etc...
Planned and implemented emergency plan drills for the accidents of thermal power plant.
Realized the integration of the fire fighting control system of phase1 and phase2, and passed the fire fighting inspection and acceptance by local fire fighting department.
Completed regular safety inspections for special equipments, safety accessories, electrical equipment and lightning- protection facilities according to relevant regulations.
Reinforced safety inspection and management for the phase2 construction site and coal tippler installation site, mainly for PPE wearing, dangerous work permission and follow up corrective actions implementation for the findings from the daily and special inspection.
Continued to reinforce accident/incident control and reporting (three related-working injury accidents occurred).
14
c) Trainings and programs on H&S
The completed QEHS training are summarized in the following table (for the complete list, please refer to the Operation Report for Year 2013):
Dalkia Jiamusi
Dalkia Harbin
Contents Position of
attendees
Name/Type of
the training
Contents Position of
attendees
Name/Type of
the training
Safety training for special
equipment management
Special equipment
management
personnel
Safety Integrated management
system training
Managers and
internal auditors QEHS
Integrated management
system training Junior employees QEHS
Management system
document training
Managers and
supervisors of the
heating plant
QEHS
Occupational health
training
Employees who
expose to hazard
factors
H&S Dangerous and hot works
safety management training
Management
personnel
of heating plant and
network Dept.
H&S
New employee
orientation training All new employees EHS Legionella risk prevention
Chemical, boiler and
turbine operators H&S
Training for temporary
workers
All temporary
workers H&S H&S best practices training
Managers of heating
plant and network
Dept.
H&S
Job-transfer training All job-transfer
employees H&S
New employee orientation
safety training All new employees EHS
Safety knowledge contest
and escape drill Junior employees H&S
Environment protection and
safety training
Management
personnel
of heating plant and
network Dept.
EHS
ISO9001&OHSAS18001
standards training
Internal auditors
and supervisors
QHS PPE use training Employees of heating
plant H&S
HV safety training Electricians Safety Safety operation training in
the confined spaces
Repairing and
maintenance
workers of heating
plant and network
Dept.
H&S
Safety management and
accident analysis training
Managers and
supervisors H&S
Measuring and monitoring
equipment training
Instrument
technicians of
heating plant and
network Dept.
QEHS
Electric safety and LOTO
training
Electricians and
repairers Safety HV safety training
Electricians of
network Dept. and
management
personnel
Safety
Training about Special
equipment Law Safety engineer Safety
Safety management of
electric power plant
Management
personnel of heating
plant
H&S
InsBuilding firemen skills
training Full-time firemen Safety Post risk evaluation training
Technicians of
heating plant and
network Dept.
H&S
Safety training about
Longjiangfu substation
Employees in the
substation H&S
Safety training for
subcontractors
Staffs of seven
subcontractors H&S
Safety training for
subcontractors
Staffs of seven
subcontractors H&S
d) Fires and other Emergencies
During the reporting term, there were no incidents such as fires, or explosions, or major accidental releases to the environment.
15
VI. SUSTAINABLE DEVELOPMENT INITIATIVES AND COMMUNITY RELATIONS.
A. Customer Relations and satisfaction
a) General
In order to communicate about Dalkia Group and specifically about its operation in Asia, the website of Dalkia in China has been improved by using the new management system which is provided by Dalkia Coporate, and managed locally in China. (http://www.dalkia.cn/).
Using the same system architecture with Dalkia global website, Dalkia.cn focuses more on China market and contracts operated
among Asia area.
A new and more professional user service website is under progress of development which is expected to replace the closing local official page. The skin of this new website will follow the latest brand graphic standard. In addition to the basic functions for announcement and communication, the new one covers more than the previous website including vote, user information inquiry, edit and update, even forum. It will be more interactive with users.
Dalkia Jiamusi has developed many means in order to communicate with the community as the acquired company had been operating the heating network for many years which is different for Dalkia Harbin. However, Dalkia Harbin implements more and more means as the size of its supplied area rapidly increases.
b) Customers communication
The means below are detailed in the Reporting for Year 2013.
Local newspapers / magazines
Internet
Local radio
Local TV
New flyers & posters distributed in our supplied area (as shown below).
(Jiamusi) (Harbin)
16
Harbin Heilongjiang province TV interviewed Dalkia Harbin
Harbin TV interviewed Dalkia Harbin about Phase 2 plants
TV interviewed Dalkia Jiamusi TV interviewed Heat users (Jiamusi)
Radio Q&A (Jiamusi) New flyer (Jiamusi)
17
Harbin lighting ceremony (interviewed by Heilongjiang TV and Harbin TV)
c) Customers Services Improvement
In order to improve the service quality of our newly acquired entities, we implement new systems that successfully work in our other operation sites worldwide.
Centralized Collecting Office
Befo e the a uisitio , a ui ed e tities hea ily elied o fee olle to s to e o e heati g fees. As this method is not efficient, we decided to centralize the fees recovery into one sole collecting office. The advantages of the centralized collecting office are summarized below:
The information of the customers are all centralized in an ERP system which facilitates and accelerates the fee collection treatment
Easy for the customers to come and pay. Moreover in Jiamusi, all customers did receive a personal magnetic card to pay the fees at a counter or to an automatic machine which avoid long paperwork process.
Colle ti g offi e s a s a e a aila le to pi k-up old and handicapped people.
Help Desk
Dalkia implemented help desk to ensure a quick response to any incidents and in order to ensure customers 24/7 availability of the heating supply.
The establishment of a unique help desk provides a one-stop-shop for all customers to report faults, request services and/or information relating to the heating supply.
Contact number can be easily found in the newspapers, flyers or broadcasted on TV or radio. Dalkia Harbin even distributed cards on which the contact information of our customer services and our help desk were printed. It is also possible to found the contact number of the substation that supplies your block which is also convenient for customers in case of emergency.
A form will be automatically filled up by the called maintenance team and signed by the customer for each repair in order to keep track.
P.S. Help desk is 24/7 at your service during heating season, and is still available by working time in the other months not providing heat.
In 2013, Dalkia harbin help desk has received 23,400 calls from customers, and paid 1688 return visits by the telephone.
Payment collection – Bank services
18
During the first half year of 2013, Dalkia Jiamusi opens the bank service with Bank of China and Agricultural Bank of China to collect heating payment from Dalkia s customers. Heat users may be awarded by souvenirs if they pay their bills during 15
th Aug until 15
th Sep. by using this new way of
paying.
Simply 2 steps of paying:
Provide the AP code together with your ID card to the bank counter;
Follow and complete the payment procedure with your bank agent.
Satisfaction survey
Dalkia gained an 88% of satisfactory rate during the first half year of 2013 via the service survey system.
As for Har i , the a tio s to i pro e usto ers’ satisfa tio are listed elo :
Shanghai Pudong Development Ba k Pufa - Dalkia Bank Card
This debit bank card can be used to pay heating fee and it includes customer information; all heating related transactions will be visible on i di idual s a k a ou t.
The card does not have any management service charge. In the future, this card could be used for the household metering systems which it is started to be implemented in China.
Specialized counters were opened in Pufa Bank located in the center of Haxi district (within Dalkia Ha i s se i es pe i ete , hi h p o ided eal o e ie ce to customers who lived nearby, and to ensure the cash security as well.
Customer Services Handbook had been distributed among Dalkia employees serving at site
Together with this handbook, a satisfaction survey was taken among 8,200 residences, which covers 10% of the total heating residences in Harbin. Dalkia got a 95% satisfaction as a result.
New Bank service opened in Harbin for payment collection
A new bank service had been opened towards Dalkia s customers in Harbin for payment collection since 15
th August. To coordinate with
this new service, a handbook which explained in detail about the service and relevant information was distributed to each customer (about 49,100 customers).
To remind heat users to pay the heating fee, Dalkia Harbin has post 15,000 notices of the payment.
19
B. Community
a) Social responsibility
Through its ultimate mother company, Veolia Environnement, Dalkia has a strong social policy which is reflected in our entities as well. Dalkia actively involves itself in the local community as we believe that not only through energy we can build a better environment but through the community as well.
A donation within Dalkia Jiamusi was initiated for poor families who couldn t afford the heating charge.
In 2013, Dalkia Jiamusi also donated RMB 10.05 million to Tongjiang city for reconstruction.
All types of donation from Dalkia Jiamusi could be cumulated to RMB 12.2 million since 2008, excluding goods donated.
C. Awards
Over the past years, Dalkia has been rewarded locally and even internationally for its involvement. The table below summarizes awards/prizes during Year 2013:
Dalkia Jiamusi awards/prizes
Date Award Jury Level
January 2013 Advanced individual- Mr. Han Jingbin
Heilongjiang Province labor union,
Supervision Department,
Chamber of commerce,
Organization department,
Human Resources and Social
Security Department,
People's Government State-owned
Assets Supervision and
Administration Commission and
Commission for Discipline
Inspection
Provincial
January 2013 2011-2012 Credit Unit Administration Bureau for Industry
and Commerce Provincial
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COMMENTS TO THE
Semi-Annual Environmental and Social Performance Report
Year 2013
Reporting Period-January 2013 to April 2014
ESPR Completion date: June 2014
Page/Section Comments Client’s Response
General comment Please complete the meaning of
all abbreviations used in the
report.
HOBs
QEHS
Dalkia HRB (Dalkia Harbin)
CHP
HOBs: heat only boilers
QEHS: quality, environment,
health, safety
Dalkia HRB: Dalkia Harbin
CHP: Combined heat and power
p.1: Description-Dalkia Jiamusi
The renovation includes heavy
overhaul on boilers, turbines,
and its auxiliaries as well.
These boilers may potentially
contain asbestos, which is
considered as a hazardous
material. Please ensure that
proper handling and disposal
were implemented for these
boilers and all permits and
clearance were secured prior to
their disposal. Also, include a
brief description on the disposal
option for these boilers (i.e.
waste treaters/haulers for these
boilers).
Firstly, all replaced boilers were
disposed by its owners. Dalkia is
not responsible for that.
In addition, there has been
internal managerial procedure
for asbestos management.
p.2
Performance analysis
For comparison, please include
the applicable national and
international ambient air quality
standards for CO2, SO2 and NOx
in the table of performance
analysis.
If available, please also include
the results on water quality
monitoring or include a brief
discussion about the status of
the compliance of the company
for water quality.
The ambient air quality standard
is not relevant to us. The power
plants or boiler owners only
need to meet the national
emission standard. There is no
emission limit for CO2 but for
SO2 and NOx.
Emission limit for JMS (HOB):
Before Jul 1, 2014:
SO2 800mg/Nm3, no limit for
NOx; (GB 13271-2001)
After July 1, 2014:
SO2 400mg/Nm3,
NOx 400mg/Nm3. (GB 13271-
2014)
Emission limit for HRB (HOB &
CHP):
Before Jul 1, 2014:
SO2 400mg/Nm3,
NOx 450mg/Nm3; (GB 13223-
2003)
After July 1, 2014:
SO2 200mg/Nm3,
NOx 200mg/Nm3. (GB 13223-
2011)
There is not waste water
discharged in Dalkia HRB. In JMS,
the main pollutant is suspended
solid from water preparing
process and it has been sent to
the municipal sewage treatment
plant.
p.3
Dalkia Harbin faced only
one important network failures
to railway station, because of
pump explosion problem.
Please state on what are the
measures to be implemented by
Dalkia to prevent network
failures. Also, the corrective
action on the occurrence of
pump explosion.
Corrective measure:
Replacement of the default
pump by a new pump of the
same capacity within 24h after
the event
Preventive measure:
1. Welding up a steel
encasement at the exterior
of the pump, sealing over
with steel confinement of
the hydraulic part (exclude
the electric motor part) to
prevent any leakage even in
worst case.
2. After two years of successive
tests on increasing the
primary network supply
temperature with successful
result, the supply
temperature of the primary
network will be increased
by >5 degree. In this case,
the flow and pressure drop
of the primary network will
be reduced dramatically,
thus, reducing largely the
expected operation hour of
the concerned pump. So, the
probability of failure of the
pump is also largely reduced.
3. Planned to build a pipeline at
Keyan road with will release
the pressure of the network
and exempt the usage of the
pump.
p.5
Environmental
Management System
Implementation
Dalkia HRB was certified in
August 2013
What is name of this certification
given to HRB in August 2013?
Please include the date of
validity for the ISO, OHSAS
standards.
Please explain why there was no
annual supervision on Harbin
(HRB).
As stated in the 2012 ESPR,
Dalkia Harbin is expected to be
ISO 1400 certified in the second
semester of 2014. Please give an
update on the ISO 14001
certification.
ISO 9001, ISO 14001, OHSAS
18001.
Dalkia HRB was certified (ISO
9001, ISO 14001, OHSAS 18001)
in 2013, thus there was no
supervision audit in 2013 but the
certifying audit.
Certification has been attached.
p. 8
A. Compliance with Country
Requirements
As previously mentioned in the
last reports, in order to meet this
important objective, Dalkia
China has a specialized engineer
dedicated to the follow-up of all
the amendment/additional of
national and local laws,
regulations, standards and codes
(more than 400 items, as shown
below).
What is the meaning of special
engineer in the statement?
Suggestion: Please include the
exact expertise or position of
this person (i.e. health and
safety engineer).
The specialized engineer is the
Environment Engineer in
Environment Department of
Dalkia China.
JD of environment engineer is
available when needed.
p.9
In September of 2012, Dalkia
China and its all entities in China
mainland were certified with ISO
9001, ISO 14001 and OHSAS
18001 while Dalkia Harbin who
was certified in August of 2013
due to its enlargement of Phase
II: from HOBs to cogeneration.
Certificates of Dalkia Jiamusi are
shown as below
Please show the certificate for
the Dalkia Jiamusi.
Already in the report
p.10
Compliance with Environmental
and Social Requirements
Dalkia Jiamusi was certified in
2012
Dalkia Harbin was in August
2013
Please indicate the name of the
certificate issued to Dalkia
Jiamusi and Dalkia Harbin.
ISO 9001, ISO 14001, OHSAS
18001.
p.11
Environmental and Social
Progress of Project(s) Underway
The connected small boilers are
mainly old (more than twenty
years), and mostly do not meet
QHSE standards (no emission
treatments, asbestos, in a bad
state…), and thus may
endanger/harm the life of the
workers and of the community
as well.
Please ensure that proper
handling and disposal of
asbestos should be implemented
(i.e. Proper Handling and
Disposal of Asbestos-Containing
Material). Also, all permits and
clearance must be secured prior
to disposal.
All replaced boilers were
disposed by its owners; Dalkia is
not responsible for that.
In addition, there has been
internal managerial procedure
for asbestos management.
p.11
Completion table on ESMS
Minor typographical error:
Please edit: Description
p.12
Summary of Safety Performance
and any corrective actions
Brief description of the accident
in Harbin
Please include the corrective
actions implemented for the said
accident.
For the implemented corrective
actions for the said accidents,
please refer to the attached
documents “Updated
information for accidents in the
reports to ADB (2011-2013)”.
p.13
Highlights on H&S improvement
in 2013.
Implementation of the annual
occupational health exam to 75
employees in Harbin site.
Suggestion:
Please provide annual health
exam to all employees of Jiamusi
and Harbin site.
In fact, the health exam is
provided to all employees of two
sites each year, on this basis, a
special occupational health exam
is provided additionally to those
employees who exposed to
occupational hazardous factors
like as dust, noise.
p.14
(c) Training and programs on
H&S
Please include the following
details in the table: number of
attendees and date of the
training
The required information have
been added into the training
table, please refer to attached
document “Updated information
for H&S training in the reports to
ADB (2011-2013)”.
p.15
Sustainable Development
Please include the discussions on
initiatives to improve
See to Attachment ”Sustainable
Development Initiatives”
Initiatives and Community
relations
environmental performance and
improve sustainable
development in operations.
p.17
C. Customer relations and
satisfaction
The information of the
customers are all centralized in
an ERP system which facilitates
and accelerates the fee
collection treatment.
Please include the meaning of
ERP (Enterprise Resource
Planning?).
ERP (Enterprise Resource
Planning)