2014-2015 The Five

Steps Of Training for

Food Services Staff

The Five Steps of TrainingThe five basic steps to good teaching/training are:

•Tell• Show• Try • Observe• Praise or Redirect

The Five Steps of TrainingThe First Step – Tell

•A manager must tell a person specifically what it is he/she is to achieve•All good performance begins with clear goals. •These goals should include a statement which defines what it is a person is to accomplish

The Five Steps of TrainingThe Second Step – Show

•A manager sets standards. It’s one thing to tell people what you want, but another to provide them with a clear picture of how to perform the task•With this second step of Show, staff need to have a series of stages or steps to get people to deliver good performance

The Five Steps of Training

The Third Step – Try

•Assign one task at a time to the employees•Employees may be overwhelmed with many tasks•Allow employees to learn and grow

The Five Steps of TrainingThe Fourth Step - Observe Performance

•It’s necessary to observe trainees closely throughout the training process•The trainer will observe and provide feedback as needed•Allow trainee to practice

The Five Steps of TrainingThe Fifth Step - Praising and/or Redirect

There are two parts of this last step, since there are two potential outcomes to the efforts of any trainee•If they do a good job, you praise to motivate•If the trainee needs help, redirect with positive reinforcement

The Five Steps of Training

Tell them what they need to do and show them how

The Five Steps of TrainingEmployee will try and Manager will observe

The Five Steps of TrainingManager will praise worker’s efforts or they will retrain

Questions??

Thank you

The Five Steps of Training

Reference By: www.Ken Blanchard.com/five+steps+training