2014/15 annual report 2016 calendar - star health · 2015 annual report calendar 4 president and...

2014/15 Annual Report 2016 Calendar

Health and wellbeing for all

2015 Annual Report Calendar 2

This report has been produced by ISCH staff and consumers, members of the skysdesign team and the Quality and Review Committee of the ISCH Board.

Staff and board members of Inner South Community Health (ISCH) acknowledge the traditional owners of this land, the Yallukit Willam clan of the Boon Wurrung people, and pay our respects to their Elders both past and present. We acknowledge and uphold their continuing relationship to this land.

AcknowledgementsPhotography was provided by Giulia Giannini McGauran. We thank everyone who took part in the creation of this report.

2015 Annual Report Calendar3

Contents

President and CEO’s report 4

Treasurer’s report 6

Vision, mission, values and services 7

Board of Directors profile 8

Key managers profile 9

Gender in the workplace 9

Recognition of Carers 10

Strategic Plan 10

Calendar 11


President and CEO’s reportISCH has reached many satisfying and rewarding milestones over the past 12 months. The 2014–15 year presented ISCH with myriad challenges and opportunities, with the sector continuing to operate in a state of constant flux. We are proud to reflect on the ways in which ISCH harnessed opportunities where they arose and created them where the path was uncertain. ISCH remains a values-driven organisation, committed to improving the health and wellbeing of all in our community, and our achievements this year testify to this mission.

ISCH continued to lead the sector in innovation and service development, attracting new funding streams from

both the Commonwealth and the Victorian Government for a range of new and existing programs. Our community Mental Health and Alcohol and Other Drug (AOD) programs grew within the City of Port Phillip and Stonnington, and expanded into the local government areas of Kingston, Bayside and Glen Eira. ISCH was awarded the contract to provide the central intake service for community AOD services and also received much-needed additional funding from the Victorian Government to expand our Needle and Syringe Program.

Our Indigenous Access Program also grew substantially with the addition of three new roles – a Women’s and Families Worker and two Youth

Workers – thanks in part to Koolin Balit funding from the Victorian Government. These additional resources helped the Indigenous Access team to achieve remarkable outcomes, including an overall increase of 35% in the number of Indigenous clients accessing vital services. Our Women’s and Families Worker, Hayley Penrose, was also recognised for her outstanding achievements over the year with an International Women’s Day Award.

ISCH’s flagship health promotion program, Social Health and Inclusion Port (SHIP), successfully implemented the first year of its Community Plan 2013–17. SHIP is a five-year initiative that brings together local residents and community organisations to improve the health and wellbeing of people within the Port Melbourne community. In this first year of the Plan, SHIP delivered several successful community initiatives, including the roll-out of the Food Mate program in partnership with SecondBite, which has helped people develop knowledge, skills and connections that will help them appreciate the benefits of nutritious food and improve their health.

ISCH also played a strong advocacy role throughout the year, contributing to positive policy and social changes. For over a decade, our Resourcing Health and Education for the Sex Industry (RhED) program has played a lead role in advocating for the decriminalisation of all forms of sex work in Victoria. We were very excited when Amnesty International voted to protect the human rights of sex workers, calling for the global decriminalisation of sex work. RhED contributed a persuasive, evidence-based submission urging Amnesty to support this initiative.

Another exciting development was the securing of funding to undertake a major infrastructure project at our Prahran centre. We received a generous grant of $500,000 from the Victorian Government to redevelop parts of the centre to provide additional counselling and clinical rooms, plus extra group space. This redevelopment will allow the already bustling centre to provide additional general practice, dental, allied health, mental health and AOD counselling, along with family and children’s services and family violence services.


At our Annual General Meeting we will present two Partnership Awards. The first is to Recreation Fitness Centre in South Melbourne for its Your Next Move program. Designed to maintain or improve clients’ balance, fitness and muscle strength, the program began in May 2013 with a weekly session and has now expanded to twice a week. Re-Creation provides a staff member and the use of their facilities at a reduced cost to ISCH clients. The second award is to Cabrini Health for its continued support of our weekly Wominjeka barbecue, which provides a place for the local Indigenous community to gather and receive information about relevant services. Cabrini Health also made a significant contribution to our Women’s Indigenous Program (mentioned above). These partnerships demonstrate the value and outcomes that can be achieved through strong collaboration.

As we look to the coming years, we are excited about our new Strategic Plan 2015–18, which reflects ISCH’s firm commitment to the values of social justice, equality and human rights. Our new vision, ‘Health and wellbeing for all’, encompasses our commitment to primary health care

and recognises the need to expand our services to reach more people in the community. This direction not only reflects our new vision, but also acknowledges that to effectively reduce health inequity we need to reach out to all in our community.

For our many achievements this year, we would like to thank the tireless contributions of our staff, volunteers and community supporters who never cease to go above and beyond; our clients and community members who partner with us and make coming to work so satisfying and rewarding; our Board of Directors who generously give their time, energy and expertise to further our mission; and our partners and funders who continue to believe in us and support us to achieve our goals.

We are filled with optimism for the coming year and we look forward to the journey ahead, working in partnership to realise a shared vision of health and wellbeing for all.

Judith KlepnerPresident

Damian FerrieChief Executive Officer


Treasurer’s reportOver the 2014–15 financial year, ISCH increased its revenue by 8% in a challenging funding environment and significantly increased its surplus, with expenditure growing at a more modest 5%. This is the third consecutive surplus after a number of deficit years.

The 2014–15 financial year was one of consolidation with no major infrastructure programs. Much of the increase in revenue was due to the successful tendering in the areas of Mental Health and Alcohol and Other Drugs. Both areas experienced significant growth and produced surplus results in their first year of expanded operation.

Our functional review was completed during this period, with the 2014–15 year the first period to highlight the savings achieved by this review. The resulting improved financial performance leaves our organisation well placed to tackle the evolving environment and the challenges that lie ahead.

Financial PerformanceTotal operating income in 201415 was $24.0 million. This compares with $22.2 million in 2013–14, representing an increase of 7.9%. Expenditure was $23.2 million, compared with $22.2 million in 2013–14, an increase of 5%. A modest increase in funding and program activity was the cause of both increases. ISCH’s cost containment focus helped to produce a surplus for this financial year of $794,728, compared with a surplus of $73,417 in 2013–14). The process of improving organisational efficiencies is ongoing and will leave ISCH well placed to deal with the tighter funding being experienced in the sector.

I would like to thank those organisations that have supported us through their generous contributions and assistance over the past year. My sincere thanks also goes to members of the Finance & Investment Committee and my colleagues on the Board of Directors for their hard work and assistance throughout the year.

Nick Capes Treasurer Board of Directors

ISCH performance for last six years

30,000,000

25,000,000

20,000,000

15,000,000

10,000,000

5,000,000

-

-5,000,00009/10 10/11 11/12 12/13 13/14 14/15

RevenueExpenditureSurplus/Deficit


ISCH Services • Allied Health Services

• Case Management Services

• Community Health Nursing and Midwifery

• Counselling

• Dental/Oral Health

• Doctors

• Drug and Alcohol Services

• Employment Services

• Family Violence Services

• Family, Children and Young People Services

• Health Promotion and Disease Prevention

• Homelessness and Housing Support Services

• Indigenous Access Services

• Mental Health Services

• Needle Syringe Program

• Older Persons High Rise Program

• Post-Acute Care Services

• Sex Worker Education and Support Services

VisionHealth and wellbeing for all.

MissionISCH works in partnership with people and communities to promote and improve equity, health and wellbeing by:

• delivering innovative, client-directed services that take into account the context of the individual and the community

• championing prevention and change to address the structural reasons for health inequity.

Vision, mission, values and services

Our service principlesWhat sets ISCH apart is our distinct approach and service delivery principles. At ISCH, clients can expect the following:

Joined upISCH puts clients at the centre of our services and seamlessly links people into a wide range of health and wellbeing services provided by ISCH and others.

No wrong doorAnyone seeking a service will be assisted at ISCH. If we can’t deliver a service response, we will assist people to navigate the wider system.

Doing with, rather than doing forWe work with people and communities to achieve their goals.

Taking account of contextISCH takes into account the whole person and their social, cultural, environmental and economic context.

FriendlyISCH is a welcoming organisation, where people feel comfortable and supported.

AffordableISCH ensures that everyone has access to our services regardless of their ability to pay.

Values In all aspects of our work, ISCH upholds the following values:

InclusivenessISCH values everyone, embracing diversity and encouraging participation.

EmpowermentWe work with people to build their attributes, capabilities and capacity to manage their lives.

EquityWe work to ensure everyone achieves equitable health and wellbeing outcomes, regardless of their life circumstances and economic status.

Social Justice and Human RightsISCH respects and promotes the dignity of all individuals and advocates to ensure equality of opportunity to a just and fair life.

AccountabilityWe work in an open, honest and transparent way, and take responsibility for our actions.

Learning and InnovatingWe strive to consciously learn and innovate to improve our work and achieve our vision.


Resigned member

Mikaela StafraceResigned October 2014,

Board Member since 2012

Board of Directors Profile

Judith KlepnerPresidentChair of the Executive Committee, Member of Audit and Risk CommitteeBoard Member since 2004

Tass MousaferiadisVice PresidentMember of the Executive Committee, Member of the Audit and Risk CommitteeBoard Member since 2012

Nick CapesTreasurerChair of the Finance and Investment Committee, Member of the Executive CommitteeBoard Member since 2014

David EndeanCompany SecretaryMember of the Executive Committee, Member of the Finance and Investment Committee, Member of the Audit and Risk CommitteeBoard Member since 2014

Robyn ByrneMember of the Finance and Investment CommitteeBoard Member since 1987

Melanie EagleMember of the Quality and Review CommitteeBoard Member since 2013

Anne GarrowMember of the Audit & Risk Committee Board Member since 2013

Michael McGartlandChair of Quality and Review CommitteeBoard Member since 1991

Eddie MicallefMember of Quality and Review CommitteeBoard Member since 2006

Frank O’ConnorChair of Audit and Risk Committee, Member of the Finance and Investment CommitteeBoard Member since 1987

Judith Klepner Tass Mousaferiadis Nick Capes David Endean

Robyn Byrne Melanie Eagle Anne Garrow Michael McGartland

Eddie Micallef Frank O’Connor


Key managers profileISCH’s Overarching HR Policy and Procedure provides the organisational context and policy environment to support and implement to provisions of both the Equal Opportunity Act 2010 (Vic) and Workplace Gender Equality Act 2012 (Cth) and the predecessor Equal Opportunity for Women in the Workplace Act 1999 (Cth).

The aim of gender equality in the workplace is to achieve broadly equal outcomes for women and men, not exactly the same outcome for all individuals. To achieve this requires:

• workplaces to provide equal pay for women and men for work of equal or comparable value

• the removal of barriers to the full and equal participation of women in the workforce

• access to all occupations and industries, including leadership roles, for women and men

• elimination of discrimination on the basis of gender, particularly in relation to family and caring responsibilities for both women and men.

Gender in the workplaceIn accordance with the requirements of the Workplace Gender Equality Act 2012, ISCH submitted our Annual Report (for the financial year 2014–15) to the Workplace Gender Equality Agency in May 2015. The report provides information against six gender equality indicators:1. gender composition of the

workforce

2. gender composition of governing bodies

3. equal remuneration between men and women

4. availability and utility of employment terms, conditions and practices relating to flexible working arrangements

5. consultation with employees on issues concerning gender equality in the workplace

6. sex-based harassment and discrimination in the workplace.

The Workplace Gender Equality Agency issued ISCH with a Notice of Compliance on 24 June 2015.

Rachael YoungGeneral Manager Organisational Support & Development

Alan MurnaneGeneral Manager Primary and Mental Health

Sue WhiteGeneral Manager, Community and Clinical Care

Tim RumboldChief Financial Officer

Damian FerrieChief Executive Officer


Recognition of carersAt ISCH, we recognise the support and important role that carers play in the community. We believe carers should be acknowledged in line with the Carers Recognition Act 2012 (Vic), which formally recognises and values the role of carers and the importance of care relationships in Victoria.

Strategic PlanIn February 2015, ISCH embarked on an extensive planning project to develop the Strategic Plan 2015–18. The Plan was finalised in June and launched at our All Staff Meeting in July.

This plan was developed in collaboration with communities, clients, staff, the leadership team, stakeholders, partners and the Board of Directors. It reflects the organisation’s commitment to its values and its longstanding mission, as well as a bold vision for the future. Our new vision, ‘Health and wellbeing for all’, encompasses our commitment to primary health care and recognises the need to expand our services to reach more people in the community. Therefore, the coming years will see exciting changes at ISCH – we will strive to become a universal service, providing a wider range of health and wellbeing services to more and more people in our community.

We believe that our strong commitment to our vision, mission and values will allow ISCH to rise to the challenges we are likely to face in the coming years, particularly

demographic and health changes, including an ageing population, rising chronic and complex health conditions, changing consumer expectations, and a highly uncertain policy environment. These will all impact on how ISCH goes about achieving its mission.

To continue to deliver the best quality and most cost-effective services, ISCH will invest in technology and systems to better communicate with clients and communities; business systems to improve our efficiency; continued innovation to deliver effective, client-directed services; and

investment in our people to ensure they have the skills and resources required to meet changing client and community needs.

As we look to the future, we are excited to start implementing this Plan. We are confident that it provides us with a blueprint for delivering on our mission and working towards our aspiration of ‘Health and wellbeing for all’. Hard copies of the Strategic Plan are available at all of our sites, or you can access it via our website.


2016 Calendar

12

Monday記 / Δευτέρα /понедельник

Tuesday星期二 / Τρίτη /вторник

Wednesday星期三 / Τετάρτη /среда

Thursday星期四 / Πέμπτη /четверг

Friday星期五 / Παρασκευή /пятница

Saturday星期六 / Σάββατο /суббота

Sunday星期天 / Κυριακή /воскресенье

January一月 / Ιανουάριος / январь

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

New Year’s Day

Australia Day

term 1 school dates for Victoriajanuary 28 - march 27**check with your school as arrangements mayvary for each school

Nicky, Physiotherapy SP and Prahran








13

February二月 / Φεβρουάριος / февраль

2 3 4 5 6 71

9 10 11 12 13 148

16 17 18 19 20 2115

23 24 25 26 27 2822

29

Madina, Admin Prahran








14

March三月 / Μάρτιος / март

4

11

18

25

5

12

19

26

6

13

20

27

7

14

21

28

1

29

8

15

22

2

9

16

23

Labour Day

30

3

10

17

24

31

Good Friday

Easter Monday

Claire, Peter and Maria, Community Participation Committee

15








April四月 / Απρίλιος / апрель

1 2term 2 school dates for Victoriaapril 13 - june 26**check with your school as arrangements mayvary for each school

3

5 7 8 9 1064

12 14 15 16 171311

19 21 22 23 242018

26 28 29 302725

ANZAC Day

Ben, Physiotherapy Prahran








16

May五月 / Μάιος / май

1

4 5 6 7 82 3

11 12 13 14 159 10

18 19 20 21 2216 17

25 26 27 28 2923 24

Madelaine and Nicole, Admin St Kilda and Prahran








17

June六月 / Ιούνιος / июнь

10 11 126 7 98

17 18 1913 14 1615

24 25 2620 21 2322

27 28 3029

Queen’s Birthday

3 4 52130 31

Kokwam, Indigenous Access Program

18








July七月 / Ιούλιος / июль

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

term 3 school dates for Victoriajuly 13 - september 18**check with your school as arrangements mayvary for each school

Fiona, Community Engagement Officer








19

August八月 / Αύγουστος / август

4 5 6 71 2

29 30

3

11 12 13 148 9 10

18 19 20 2115 16 17

25 26 27 2822 23 24

31

Laura, Podiatry and Health Promotion








20

September九月 / Σεπτέμβριος / сентябрь

41 2

26 27 28 29 30

3

115 6 7 8 9 10

1812 13 14 15 16 17

2519 20 21 22 23 24

Lee Ann, Admin Prahran

21








October十月 / Οκτώβριος / октябрь

1 2

4 5 6 7 8 93

11 12 13 14 15 1610

18 19 20 21 22 2317

25 26 27 28 29 3024

term 4 school dates for Victoriaoctober 5 - december 18**check with your school as arrangements mayvary for each school

Buzz, Intake and Referral








22

November十一月 / Νοέμβριος / ноябрь

4 5 6

28

1

29

2 3

11 12 137 8 9 10

18 19 2014 15 16 17

25 26 2721 22 23 24

Melbourne Cup

31

30

Mark, Community Care








23

December十二月 / Δεκέμβριος / декабрь

1 2 3 4

Christmas Day

6 7 8 9 10 115

13 14 15 16 17 1812

20 21 22 23 24 2519

27 28 29 30 3126

Boxing Day New Year’s Eve

Liz, Admin SouthPort


Notable dates 2016

ChineseJan 1 New Years Day

Feb 8 Chinese New Year

Feb 9 – 13 Spring Festival

Feb 22 Lantern Festival

Mar 8 Women’s Day

Apr 4 Tomb Sweeping Day (Qing Ming Jie)

May 1 Labour Day

May 4 Youth Day

Jun 9 Dragon Boat Festival

Sept 15 Mid Autumn Festival

Oct 1 National Day

GreekJan 1 New Years Day

Jan 6 Ephiphany

Mar 14 Clean Monday

Mar 20 Equinox

Apr 29 Good Friday

May 1 Easter Sunday/Labour Day

May 2 Easter Mon

Jun 20 Holy Spirit Monday

Aug 15 Dormition Day (Assumption)

Oct 28 The Ochi Day (National)

Dec 25 Christmas Day

Dec 26 Second Day of Christmas

IndigenousJan 26 Survival Day

Feb 13 National Apology Day

Mar 21 Harmony Day

May 26 Sorry Day

May 27 – Jun 3 Reconciliation Week

Jun 3 Mabo Day

First week of July NAIDOC Week

Aug 4 National Aboriginal and Islander Children’s Day

Aug 9 International Day of the World’s Indigenous Peoples

RussianJan 7 Orthodox Christmas

Mar 8 International Women’s Day

May 1 Orthodox Easter

May 9 Victory Day

MuslimMay 5 Isra and Mi’raj

Jun 7-Jul 7 Ramadan

Jul 2 Laylat al-Qadr

Sep 13 Eid al Adha “Feast of the Sacrifice”

Oct 3 Islamic New Year

Dec 12 Prophet’s Birthday

JewishMar 24 Purim

Apr 23 – 30 Passover

Jun 12 – 13 Shavuot

Oct 3 – 4 Rosh Hashanah

Oct 12 Yom Kippur

Oct 17 – 23 Sukkot

Dec 25 – Jan 1 Chanukah

*All Jewish holidays begin at sundown the evening before the date shown above.


• Access Health

• Albert Park Yachting & Angling Club

• Alfred Health

• Baker IDI Heart and Diabetes Institute

• Bayside Peninsula Integrated Family Violence Partnership

• Australian Borderline Personality Disorder Foundation

• Bunnings Warehouse

• Cabrini Health

• City of Port Phillip

• City of Stonnington

• Connections UnitingCare

• Consumer Affairs Victoria

• Dental Health Services Victoria

• Department of Education and Training

• Department of Families, Housing, Community Services and Indigenous Affairs

Funders and Partners• Department of Health

and Ageing

• Department of Health and Human Services

• Department of Justice

• Diabetes Australia

• Footscape

• Four Seasons Condoms

• Harold Holt Swim Centre

• Housing Choices Australia

• Inkr7 Cafe

• Gambler’s Help

• Goodlife Port Melbourne

• Goodlife Prahran

• Greek women’s group

• Launch Housing

• McCaughey VicHealth Centre for Community Wellbeing

• Melbourne Magistrates’ Court

• Melbourne Sexual Health Centre

• Melbourne Sports and Aquatic Centre

• MI Fellowship

• Mind Australia

• Monash University

• Office of Housing

• OzHarvest

• Port Melbourne Business Association

• Port Melbourne Neighbourhood Centre

• Port Melbourne Primary School

• Port Phillip Community Group

• Port Phillip Housing Association

• Prahran Community Learning Centre

• Prahran Mission

• Quit Victoria

• Re-Creation Health Club South Melbourne

• Rotary Club of Albert Park

• Royal District Nursing Service

• Sacred Heart Mission

• Salvation Army Australia

• Sax Health Care

• SecondBite

• Social Spoons

• South Eastern Melbourne Primary Health Network

• Southern Melbourne Primary Care Partnership

• South Port Community Housing Group

• SouthPort Community Legal Service

• South Port Day Links

• South Port UnitingCare

• South Port Uniting Church

• St Kilda Community Housing

• St Kilda Legal Service

• St Kilda PCYC

• St Kilda Parish Mission Uniting Church

• St Kilda Youth Service

• Taskforce Community Agency

• University of Melbourne

• VICSERV (Psychiatric Disability Services of Victoria)

• Victorian Council of Social Service

• Victorian Healthcare Association

• Victorian Hospitals’ Industrial Association

• Victoria International Container Terminal

• Victoria Police

• Woodfrog Bakery

• Yarra Community Housing

• Youth Support + Advocacy Service

Our Locations

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Free Monday to Friday

The buses are user friendly; able to support residents in wheelchairs and those who use wheelie walkers and motorized scooters. The friendly transport officers will provide additional support to residents helping them on board and assisting with their heavy shopping jeeps by using the hoists in each bus.

For more information call 9209 6777

Prahran Centre240 Malvern Road, Prahran (8:15am-5pm Mon-Fri)

Trams: 72, 78, 79 (Cnr Chapel St & Malvern Rd)

Train: Sandringham Line (Prahran Station)

Mitford Street Centre18 Mitford Street, St. Kilda (9am-5pm Mon-Fri)

Light Rail 96 & Tram 16 (Acland St stop)

Trams: 3 & 67 (Cnr Carlisle St & St Kilda Rd)

Buses: 246 & 600 (Cnr Acland & Barkly St)

Inkerman Street Centre10 Inkerman Street, St. Kilda (1pm-5pm Tue-Fri; 5pm-10pm Fri nights)

Trams: 3 & 67 (Cnr Inkerman St & St Kilda Rd)

Buses: 246 & 600 (Cnr Inkerman & Barkly St)

SouthPort Centre341 Coventry Street, South Melbourne (9am-5pm Mon-Fri)

Light Rail 96 (South Melbourne Stop)

Tram: 112 (Cnr Clarendon & Coventry St)

Our LocationsCommunity Bus

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This Annual Report is printed on Recycled Paper

2014/15 annual report 2016 calendar - star health · 2015 annual report calendar 4 president and...

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