2015 water quality report

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Atención! Muy Importante! Are you contaminating your own water? Find out how to keep your water safe at home, Pg. 3 Este Reporte de Calidad del Agua Potable contiene información valiosa sobre la calidad del agua que usted consume. Por favor, haga que alguien de su confianza le traduzca el contenido del mismo. See how we make sure your water is always available and safe to drink, Pg. 2 See results from Jordan Valley Water’s quality tests during 2015, Pg. 5 2015 WATER QUALITY REPORT Water quality at home Can what happened in Flint, Michigan, happen here? 2015 water data

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Page 1: 2015 Water Quality Report

Atención! Muy Importante!

Are you contaminating your own water? Find out how to keep your water safe at home, Pg. 3

Este Reporte de Calidad del Agua Potable contiene información valiosa sobre la calidad del agua que usted consume. Por favor, haga que alguien de su confianza le traduzca el contenido del mismo.

See how we make sure your water is always available and safe to drink, Pg. 2

See results from Jordan Valley Water’s quality tests during 2015, Pg. 5

2015WATER QUALITY

REPORT

Water quality at home

Can what happened in Flint, Michigan, happen here?

2015 water data

Page 2: 2015 Water Quality Report

Our MissionAt Jordan Valley Water Conservancy District, we develop, manage, and conserve water resources in order to adequately provide for the needs of a growing population.

Our mission is to deliver quality water and services every day. This requires that we protect, treat, and deliver water that continually meets the pristine quality standards our customers expect—and it requires that we do it 24 hours a day, 365 days a year, without regard to weather conditions, holidays or time of day.

We gladly pursue this mission because we recognize the importance of access to high quality water. Our staff maintains extensive infrastructure, wisely manages financial resources, and provides reliable internal support. We strive to provide high-quality customer service, as well as information and technical support to our customers. We hope you benefit from our services as we vigorously pursue our mission to deliver quality water and services every day!

Our VisionOur vision is to provide a sustainable water supply and to promote individual and community well-being. Focusing on this vision enables us to accomplish our goals and ambitions for future generations.

Our ValuesIn accomplishing our vision and mission, we abide by the following values:

Safety: We are committed to employee and public safety.

Service: We care about our customers’ needs and strive to fulfill them.

Respect: We care about our employees and invest in their success.

Integrity: We believe in doing the right thing, individually and as an organization.

Leadership: Our passion for quality drives us to employ innovative practices.

WATER ISOUR BUSINESS

Board of TrusteesGary C. Swensen, ChairScott L. Osborne, Vice ChairRonald E. SperryCorey L. RushtonGregory R. Christensen

W. Brent JohnsonChad G. NicholsStephen W. OwensKent L. Winder

Executive StaffRichard Bay, General Manager/CEOBart Forsyth, Assistant General ManagerAlan Packard, Assistant General Manager

Contact UsMonday - Friday, 8 a.m. to 5 p.m.Billing & Service questions: (801) 565-4300Water Quality questions: (801) 446-2000

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Page 3: 2015 Water Quality Report

Flint, Michigan, made national headlines when lead contamination created a public health emergency and the entire city’s water system was declared unsafe for consumption. As the Flint crisis developed, public awareness and concerns over drinking water quality grew. Even in Utah people have asked, “Could what happened there happen here?”

In Flint, water problems began when the city switched from delivering treated water from a nearby distribution system to treating its own water from the Flint River. Though there were some cost savings associated with the change, the new water source was more corrosive in nature. Seeking additional savings, the water was not treated properly with anti-corrosion inhibitors and as a result, lead was leached from old pipes into the city’s water.

Homes built before 1982 may contain

lead pipesAt Jordan Valley Water Conservancy District, our mission is to deliver quality water every day. We closely monitor the safety and quality of the water we deliver. Federal law requires water providers to test for lead in their culinary water systems every three years, which for Jordan Valley Water is this summer. We will sample for lead throughout our service area and during the warmest months of the year when lead is most likely to be found. In past testing periods, Jordan Valley Water has always met or exceeded federal and state standards for lead and other water quality parameters.

Two factors help ensure that the water you receive is safe and lead free. First, most of our water contains a lot of dissolved minerals. This makes the water non-corrosive in nature, minimizing the chance of lead leaching into the water. Second, when there aren’t enough minerals in the water, such as during spring runoff, special care is taken to treat the water to ensure a thin protective layer is deposited on the pipes. This protects the pipes from corrosion.

While most of Jordan Valley’s pipes do not contain lead elements, some homes, especially those built before 1982, may contain lead water pipes or a lead service line. If you are concerned about potential lead contamination, you can flush your pipes by running cold water from the faucets before drinking. This will draw fresh water into the home and flush out any water that has been sitting in the pipe. Other household water usage activities such as showering, washing clothes, flushing the toilet and running the dishwasher are also effective methods for flushing pipes.

The data contained in this water quality report provides results from quality testing of your drinking water supply. If you would like additional information about our lead and copper monitoring program, or would like your home water tested, please contact us at 801-446-2000.

Could what happened in Flint Happen Here?

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Page 4: 2015 Water Quality Report

Filters and PurifiersAll types of filters and purifiers (point of use devices) need to be properly maintained and monitored. Neglected devices may not work as intended, can become a haven for microbial growth, or shed filter material into your home’s tap water. Even the filter in the door of your refrigerator needs to be properly maintained to avoid degrading the water quality.

Backflow Prevention DevicesOnce the water passes from the distribution system into your home it is more susceptible to backflow contamina-tion. Hoses, sprinkler systems, shop sinks and other water devices can contaminate the water flowing within your home and pose a health risk to your family. Consider installing backflow prevention devices on any potential hazard.

Water HeatersCheck the temperature setting for your water heater. Water that is too hot can create a burn hazard, while water that is too cool can create a perfect environment for bacteria to grow. You may also want to consider installing a pressure regulator to prevent any sudden surges to your water heater. These can be found at any general plumbing supply store, or you can have a plumber install one for you.

Water SoftenersWater softeners that work with salt are not free of environmental impact. The salts used in them end up in water sources downstream. Many people choose to use water softeners here in Utah, but they aren’t necessary if the hardness doesn’t bother you. Since Jordan Valley Water’s sources average in hardness from 10 to 12 grains per gallon, it is important to monitor your water softener to make sure it is operating efficiently and at the right setting. Water softeners that are not at the correct setting can trap a buildup of minerals and metals on the media and release them in higher-than-healthy levels. If you choose to have a water softener, make sure you check it regularly. Unused Rooms If you have a kitchen or bathroom that rarely gets used, you should make a point of running water through the faucets on a frequent basis. Stagnant water in pipes and fixtures are susceptible to microbial growth. Flushing unused water lines regularly will help prevent this--and you can use that water on your house plants!

Other Water Quality Tips Do your part in preventing runoff of detergents, fertilizers and pesticides into the storm drain system of your community or into the groundwater. Properly dispose of household prdoucts such as cleaners, oil or gasoline and unused medicines (EPA has some great information at www.epa.gov/epawaste).

WATER QUALITYAT HOME

You rightfully expect your drinking water to be clean and pure. To fulfill this expectation, We deliver water that is cleaner than required by state and federal regulations. However, we cannot control recontamination that you might be unintentionally causing within your own home. Here are a few things you can do to ensure the clean, safe drinking water delivered to your home is not impaired by devices you may use:

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Page 5: 2015 Water Quality Report

Water SourcesApproximately 90 percent of the water delivered by Jordan Valley comes from surface water sources like the Provo River watershed, which includes several high Uinta Mountain lakes, the Provo River, as well as Deer Creek and Jordanelle reservoirs. Jordan Valley Water also treats snowmelt run-off that comes from several mountain streams along the east bench of the Wasatch Mountains.

The remaining water supply comes from groundwater sources located in a deep underground aquifer. Wells located primarily in the southeast portion of the Salt Lake Valley pump water from this aquifer for delivery to your tap.

The map below shows all of Jordan Valley Water Conservancy District’s water sources and treatment plants. The majority of Jordan Valley’s water comes from surface water sources.

Quagga Mussel UpdateSurface water is susceptible to many influences, including the potential for invasion by invasive species like quagga mussels. Quaggas have no natural enemies, reproduce prolifically and can cause major harm to a water system.

Because the majority of Jordan Valley’s water comes from the Provo River watershed where boats can access the water every summer, the risk for a quagga infestation is high. If a boat picks up even one quagga and is not cleaned and dried before entering a different body of water, the problem can spread.

You can help protect the Provo River watershed from a quagga invasion by following quagga mussel decontamination guidelines at www.wildlife.utah.gov/decontaminate.html. For more information about how you can protect source water, please visit www.jvwcd.org.

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Where does your watercome from?

Page 6: 2015 Water Quality Report

Definitions of acronyms used in this table are found on page 7. This table lists only detectable results for drinking water monitoring completed by Jordan Valley Water Conservancy District during 2015 (unless otherwise noted). For certain parameters, EPA and/or the state require monitoring less than once per year because concentration levels are most likely to change slowly. The presence of compounds in the water does not necessarily indicate that the water poses a health risk.

UNITS2015

RANGE2015

AVERAGE

MONITORING CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted

otherwise, the data presented in this table are from testing conducted in 2015.MCL MCLG

PRIMARY INORGANICS - monitoring required at least every 3 years for groundwater and at least every 9 years for surface water.

Antimony µg/L ND - 0.90 0.06 6.00 6.00 Discharge from petroleum refineries, fire retardants, ceramics, electronics, solder (Data is from 2014 sample)

Arsenic µg/L ND - 3.2 1.2 10.0 0.0 Erosion of naturally-occurring deposits and runoff from orchards

Barium µg/L ND - 172 71 2000 2000 Erosion of naturally-occurring deposits

Copper µg/L ND - 38 2 NE NE Erosion of naturally-occurring deposits

Chromium µg/L ND - 0.60 0.04 100.00 100.00 Discharge from steel and pulp mills, erosion of naturally-occurring deposits

Fluoride mg/L 0.2 - 1.3 0.4 4.0 4.0 Erosion of naturally-occurring deposits and discharg-es from fertilizers. Fluoride added at source

Lead µg/L ND - 1.0 0.1 NE NE Erosion of naturally-occurring deposits. Compliance is based on samples taken from customer’s taps, which is represented below

Nickel µg/L ND - 4.5 ND NE NE Erosion of naturally-occuring deposits

Nitrate mg/L ND - 3.1 1.1 10.0 10.0 Runoff from fertilizer, leaching from septic tanks, and naturally occurring organic material

Selenium µg/L ND - 3.1 0.7 50.0 50.0 Erosion of naturaly-occurring deposits

Sodium mg/L 5.4 -79.9 18.2 NE NE Erosion of naturally-occurring deposits and runoff from road de-icing

Sulfate mg/L 6 -100 36 1000 NE Erosion of naturally-occurring deposits

TDS mg/L 100 - 688 238 2000 NE Erosion of naturally-occuring deposits

Turbidity (groundwater sources)

NTU 0.02 - 0.59 0.15 5.00 NE Suspended material from soil runoff (MCL is 5.0 for groundwater)

Turbidity (surface water sources NTU 0.01 - 0.24 0.03 0.3 TT Suspended material from soil runoff (MCL is 0.3 NTU

95% of the time for surface water)

Lowest Monthly % Meeting TT % 100% (Treatment Technique requirement applies only to treated surface water sources)

SECONDARY INORGANICS - aesthetic standards

Chloride mg/L 9 - 170 38 SS = 250 NE Erosion of naturally-occurring deposits

Color CU 1 1 SS =15 NE Decaying naturally-occurring organic material and suspended particles

Iron µg/L ND - 30 1 SS = 300 NE Erosion of naturally-occurring deposits.

Manganese µg/L ND - 5 1 SS = 50 NE Erosion of naturally-occuring deposits.

pH 6.90 - 8.70 7.82 SS = 6.50 - 8.50

NE Naturally occurring and affected by chemical treat-ment

Silver µg/L ND - 0.5 0.0 SS = 100 NE Erosion of naturally-occurring deposits

Zinc µg/L ND - 30.0 0.2 SS = 5000 NE Erosion of naturally-occurring deposits

WATER QUALITY2015 DATA

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Page 7: 2015 Water Quality Report

UNITS2015

RANGE2015

AVERAGE

MONITORING CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted

otherwise, the data presented in this table are from testing conducted in 2015.MCL MCLG

RADIOLOGICAL

Radium 226 pCi/L -0.01 - 0.35 0.11 NE NE Decay of natural and man-made deposits (Data is from 2014 sample)

Radium 228 pCi/L 0.13 - 3.00 0.72 NE NE Decay of natural and man-made deposits

Radium 226 & 228 pCi/L 0.18 - 3.11 0.82 5.00 NE Decay of natural and man-made deposits

Gross-Alpha pCi/L -1.2 - 12.0 2.4 15.0 NE Decay of natural and man-made deposits

Gross-Beta pCi/L 1.1 - 14.0 6.0 50.0 NE Decay of natural and man-made deposits

Uranium µg/L 0.0 - 118.0 11.8 30.0 NE The high maximum result is not a violation, but triggers quarterly monitoring. Decay of naturally oc-curring deposits

Radon pCi/L - 9 to -1 - 6 NE NE Naturally occurring in soil (Data is from 2013 sample)

DISINFECTANTS/DISINFECTION BY-PRODUCTS

Chlorine mg/L ND - 1.2 0.7 4.0 NE Drinking water disinfectant

Chlorine Dioxide µg/L ND -140 6 800 NE Drinking water disinfectant

Chlorite mg/L 0.24 - 0.45 0.31 1.00 0.80 By-product of drinking water disinfection

TTHMs µg/L ND - 103.0 25.2 80.0 NE High result is not a violation. Violation is determined on annual location avg. By-product of drinking water disinfection.

HAA5s µg/L ND - 51.3 17.3 60.0 NE By-product of drinking water disinfection

HAA6s µg/L 8.2 - 54.3 25.3 UR NE By-product of drinking water disinfection

Highest Annual Location-wide Aver-age

TTHM = 58.4 µg/L, HAA5s = 35.1 µg/L

ORGANIC MATERIAL

Total Organic Carbon mg/L ND - 3.6 1.4 TT NE Naturally occurring

Dissolved Organic Carbon

mg/L 0.8 - 2.5 1.9 TT NE Naturally occurring

UV-254 1/cm 0.010 - 0.051 0.020 UR NE This is a measure of the concentration of UV-absorb-ing organic compounds. Naturally occurring

LEAD and COPPER (tested at the consumer’s tap) - monitoring required at least every 3 years.

Copper µg/L 11 - 370 114 AL = 1300 NE Copper violation is determined by the 90th percentile result. Corrosion of household plumbing systems, erosion of naturally-occurring deposits (Data is from 2013 sample)

Lead µg/L ND - 87 5 AL = 15 NE Lead violation is determined by the 90th percentile result. Corrosion of household plumbing systems, erosion of naturally-occurring deposits (Data is from 2013 sample)

90th Percentile Copper = 258 ppb, Lead = 4.2 ppb

# of sites above Action Level Copper = 0, Lead = 2

PROTOZOA (sampled at source water prior to removal through the treatment process)

Cryptosporidium Oocysts/1L ND - 0.11 0.01 TT 0.00 Parasite that enters lakes and rivers through sewage and animal waste

Giardia Cysts/1L ND - 0.30 0.06 TT 0.00 Parasite that enters lakes and rivers through sewage and animal waste

MICROBIOLOGICAL

HPC MPN/mL ND - 623.0 85.3 500 0.0The high maximum result is not a violation because the HPC value is calculated into the Not >5% positive coliform samples per month. Even with this result the 5% was not exceeded.

Total Coliform % Positive per month

0.00% - 0.68% 0.00% Not >5% 0.00

MCL is for monthly compliance. All repeat samples were negative. No violations were issued. Human and animal fecal waste; naturally-occurring in the environ-ment

PESTICIDES/PCBs/SOCs

All Parameters µg/L None Detectd Various Various Various Sources

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Page 8: 2015 Water Quality Report

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UNITS2015

RANGE2015

AVERAGE

MONITORING CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted

otherwise, the data presented in this table are from testing conducted in 2015.MCL MCLG

UNREGULATED PARAMETERS - monitoring not required

Alkalinity, Bicarbonate mg/L 60 - 288 137 UR NE Naturally occurring

Alkalinity, Carbonate mg/L ND - 13 1 UR NE Naturally occurring

Alkalinity, CO2 mg/L 45 - 212 101 UR NE Naturally occurring

Alkalinity, Hydroxide mg/L None Detected UR NE Naturally occurring

Alkalinity, Total (CaCo3) mg/L 18 - 236 118 UR NE Naturally occurring

Bromide µg/L ND - 14.43 ND UR NE Naturally occurring

Calcium mg/L 15 - 84 49 UR NE Erosion of naturally-occurring deposits

Chemical Oxygen Demand mg/L ND - 18 8 UR NE Measures amount of organic compounds in water, naturally occurring (Data is from 2014 sample)

Conductance µmhos/cm 46 - 917 413 UR NE Naturally occurring

Geosmin ng/L ND - 8.6 5.0 UR NE Naturally-occurring organic compound associated with musty odor

Hardness, calcium mg/L 14 - 190 119 UR NE Erosion of naturally-occurring deposits

Hardness, total mg/L 20 - 402 161 UR NE Erosion of naturally-occurring deposits

Magnesium mg/L 2.7 - 47.0 14.2 UR NE Erosion of naturally-occurring deposits

Oil and grease mg/L ND - 19 6 UR NE Petroleum hydrocarbons can either occur from natural underground deposits or from man-made lubricants (Data is from 2014 sample)

Orthophosphates µg/L ND - 140.0 3.1 UR NE Erosion of naturally-occurring deposits

Potassium mg/L 0.9 -14.0 3.6 UR NE Erosion of naturally-occurring deposits

TSS (total suspended solids)

mg/L ND - 1 ND UR NE Erosion of naturally-occurring deposits

Turbidity (distribution system)

NTU 0.02 - 0.61 0.13 UR NE Suspended material from soil runoff

VOCs

Chloroform µg/L ND - 83.2 6.9 UR NE By-product of drinking water disenfection

Dibromochlorometh-ane

µg/L ND - 4.4 0.7 UR NE By-product of drinking water disenfection

Bromodichlorometh-ane

µg/L ND - 17.6 2.6 UR NE By-product of drinking water disinfection

All Other Parameters µg/L None Detected Various Various Various sources

1/cm: Reciprocal centimeters.

AL (Action Level): The concentration of a contaminant which, if ex-ceeded, triggers treatment or other requirements a water system must follow.

CFU/100 ml: Colony-forming units per 100 milliliters.

CU: Color unit.

EPA: Environmental Protection Agency

FDA: Food and Drug Administration

HAA5s: Haloacetic acids.

MCL (Maximum Contaminant Level): The highest level of a contami-nant in drinking water below which there is no known or expected risk to health.

MCLG (Maximum Contaminant Level Goal): Goal for highest allowable limit of contaminant.

MFL: Millions of fibers per liter.

MRDL (Maximum Residual Disinfectant Level): The max residual allow-able for chlorine added to drinking water for disinfection purposes.

mg/L: Milligrams per liter, or parts per million (like 1 minute in 2 years).

MPN/mL: Most probable number per milliliter.

NA: Not applicable.

ND: None detected.

NE: None established.

ng/L: Nanograms per liter, or parts per trillion (like 1 minute in 2 million years).

NTU (Nephelometric Turbidity Units): A measure of water clarity.

pCi/L: Picocuries per liter.

pg/L: Picograms per liter, or parts per quadrillion (like 1 minute in 2 bil-lion years).

Range: Values shown are a range of measured values. Single values indicate a single measured value.

SS: Secondary Standard

TT (Treatment Technique): A required treatment process intended to reduce the level of a contaminant in drinking water.

TTHMs: Total trihalomethanes.

TDS: Total dissolved solids.

TOC: Total organic carbon.

TON: Threshold odor number.

TSS: Total suspended solids.

µmhos/cm: microohms per centimeter.

µg/L: Micrograms per liter, or parts per billion (like 1 minute in 2,000 years).

UR: Unregulated at this time.

UV-254: Ultraviolet light measured at a wavelength of 254 1/cm.

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Page 9: 2015 Water Quality Report

The following contaminants were tested for in our water system but were not detected. For certain parameters, EPA and/or the state requires monitoring less than once per year because concentration levels are most likely to change slowly. Results in this table were collected by Jordan Valley Water Conservancy District during 2015 unless otherwise noted.

Primary Inorganics that were sampled for, but all results were “Non-Detect” or “None Detected”

Asbestos ND Decay of asbestos cement in water mains; erosion of natural deposits (Data is from 2014 sample)

Beryllium ND Discharge from metal refineries and coal burning factories

Cadmium ND Corosion of galvanized pipes; erosion of natural deposits

Cyanide, Free ND Discharge from steel/metal factories; discharge from plastic and fertalizer factories (Data is from 2013 sample)

Mercury ND Erosion of naturally occurring deposits and runoff from landfills (Data is from 2014 sample)

Nitrite ND Runoff from fertilizer, leaching from septic tanks, and naturally occurring organic mate-rial

Thallium ND Leaching from ore-processing sites and discharges from electronics, glass and drug factories

Secondary Inorganics that were sampled for, but all results were “Non-Detect” or “None Detected”

Aluminum ND Erosion of naturally occurring deposits and treatment residuals

Unregulated Paramters that were sampled but all results were “Non-Detect” or “None Detected”

Ammonia ND Runoff from fertilizer and naturally occurring (Data is from 2014 sample)

Chloropicrin ND Antimicrobial, fungicide chemical compound (Data is from 2014 sample)

Cobalt ND Erosion of naturally-occuring deposits

Cyanide, Total ND Discharge from steel/metal factories; discharge from plastic and fertilizer factories (Data is from 2014 sample)

Chromium VI ND Industrial runoff and naturally occurring (Data is from 2011 sample)

Vanadium ND Naturally occurring (Data is from 2014 sample)

Pesticides/PCBs/SOCs that were sampled but all results were “Non-Detect” or “None Detected”

Bis (2ethylhexyl) phthalate ND Discharge from rubber and chemical factories

All other Parameters ND Various Sources

Disinfectants/Disinfectant By-products that were sampled but all results were “Non-Detect” or “None Detected”

Bromate ND By-product of drinking water disinfection.

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Non-detect2015 DATA

Page 10: 2015 Water Quality Report

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CryptosporidiumCryptosporidium is a naturally-occurring, microscopic organism that may enter lakes and rivers from the fecal matter of humans or infected domestic and wild animals. When healthy adults are exposed to Cryptosporidium through the food or water they ingest, it can cause diarrhea, fever and stomach pains. For individuals with compromised immune systems, exposure to Cryptosporidium may pose a more serious health threat.

We are committed to providing protection against Cryptosporidium and other microorganisms by using a multi-barrier treatment approach. Although we are already meeting all EPA Cryptosporidium requirements with existing facilities and technologies, we will continue to pursue new technologies that may provide improved protection.

RadonRadon is a colorless, odorless gas found naturally in soil. While it can be present in drinking water obtained from underground sources, it is not typically a concern for water from surface sources such as lakes and rivers. EPA estimates radon in drinking water contributes less than two percent to the total radon levels found in air (radon in the air is the most likely source for health concerns). Radon in water can escape into the air when showering or cooking. The amount of radon present in water provided by Jordan Valley Water (as listed in the water quality data table) is not considered a health threat.

LeadIf present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead enters drinking water primarily from materials and components associated with service lines and home plumbing. We are committed to providing high quality drinking water, but cannot control the variety of materials used in residential plumbing. If you’re concerned that your plumbing may be causing elevated lead and copper levels, contact us at 801.446.2000 for more information. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is also available from EPA at 1-800-426-4791, or www.epa.gov/safewater/lead.

Although the water we treat and deliver is very high quality, the EPA wants you to be aware of a few contaminants that can severly effect the quality of your water. All of these potential contaminants are listed in our data table at the levels they occur. Questions? Give us a call. 801-446-2000.

Monday - Friday, 8 a.m. to 5 p.m.Billing & Service questions: (801) 565-4300Water quality questions: (801) 446-2000

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