2016 annual instituteschfma.org/pdfs/2016_ai_agenda_schfma.pdf · 7:30—8:30 am...
TRANSCRIPT
May 31—June 3, 2016
Myrtle Beach, South Carolina
2016 Annual Institute
AppRev
BlueCross BlueShield of South Carolina
Avadyne Health
BKD LLP
Med A/Rx (PMAB)
PatientCo
PricewaterhouseCoopers, LLP
AccessOne MedCard, Inc
Bank of America Merrill Lynch
Bottom Line Systems
Chamberlin Edmonds / Emdeon
ParrishShaw
Resource Corporation of America
Resource One Medical Billing, LLC
South Carolina Hospital Association
The SSI Group, Inc.
Adreima
Advanced Patient Advocacy
AMCOL Systems
American Express
Avectus Healthcare Solutions, LLC
Benefit Recovery
Clear Balance
CliftonLarsonAllen
Craneware
Credit Solution$
DataTrac Receivables Recovery
DECO, LLC
Enable Comp
EOS
Haynsworth Sinkler Boyd, PA
Hollis Cobb Associates
Laddaga-Garrett, PA
Medical Data Systems (MDS)
Optimum Outcomes
Paragon Revenue Group
Parallon
PARO Decision Support
Receivable Solutions
Receivables Management Corporation
RGL Associates, Inc
The ROI Companies
UCB, Inc.
Verisma Systems, Inc.
Washington & West, LLC
Xtend Healthcare Advanced Revenue Solutions
2
B e Bold is the theme of the 2016
HFMA South Carolina Chapter
Annual Institute This institute will focus
on ways for you to become a be bold
warrior. Topics include finding your
greatness, C3 LinkedIn, gaining latitude
with attitude, creating a living legacy
and so much more! With 14.25 CPE
hours available, this is education you
cannot afford to miss.
E nriching activities are planned
including morning yoga, coloring,
networking, and more. Do not miss out
on the unofficial 5K on Friday. Sign up
fee is $25.
B eautiful, creative and fun. The
Janet Danner Joyful Ornament
Fund was founded as a way to support
women battling cancer. They support
in all needs from meals to
transportation and more. We will be
supporting the Joyful Ornament Fund
by creating one of a kind ornaments
that will be sold to help support their
efforts.
O n Wednesday night, join us at
Broadway Louie’s located at
Broadway at the Beach. You will be
responsible for transportation to and
from this event and we strongly
encourage you to use UBER or taxi
services. We estimate that an UBER XL
ride will be between $30 and $40 per
trip or UBER X ride will be between $19-
26 per trip. Please plan accordingly
and drive responsibly.
L ooking to see how you could help
out in the chapter? Just see anyone
wearing a RED lanyard. These are our
past presidents and any of them will be
more than happy to assist you in finding
a committee on which to volunteer.
D uring the institute, you will have an
opportunity to have a professional
headshot taken free of charge. Thanks
to the generosity of our sponsor, HBCS.
Digital Images will be available shortly
after the conference.
The Annual Jerry Walker Beach Volley Ball Tournament will be
on Thursday afternoon following the family lunch. Sign up for
the volley ball tournament will be located near registration and
will be first come, first serve. You must sign a waiver to
participate. Teams will be drawn at random. The winning team
gets a cash prize!
The tournament was started by the late
Jerry Walker. Jerry was a charismatic
leader who was in healthcare for 30 years.
Jerry started the volley ball tournament as
a fun and competitive activity for those who
did not participate in golf. The tournament
quickly took off and became an annual
event. So much so that the golf tournament
was moved to the Fall Institute. When Jerry
passed away in 2007, the SCHFMA Board of
Directors voted to name the annual
tournament in his memory.
This year, the tournament is sponsored by Medical Data
Systems (MDS), Med AR/x (PMAB), App Rev, and DECO. The
Awards reception will be Thursday evening and is sponsored by
Avadyne. Thank you to our sponsors for making this event
great!
3
Tuesday, May 31
3:30—5:00 pm Board Meeting Palisades H
4:00—7:00 pm Registration Open Group Registration
5:30—6:30 pm President’s Opening Reception—Sponsored by Bull City Financial Solutions, Inc Exhibit Hall
7:00 pm until Past Presidents Dinner (by invitation only)—Sponsored by UCB, Inc
Wednesday, June 1
7:30 am – 5:00 pm Registration Desk Open (will close during lunch) Group Registration
7:30—8:30 am Breakfast—Sponsored by Experian Health Exhibit Hall
8:30—8:45 am Welcome and Opening Remarks
Woody Turner, SCHFMA 2015-2016 President Palisades G, H
8:45—10:15 am
Be Bold! Find your Greatness
Katie Neubaum, Find Your Greatness, LLC
Sponsorship Available
Palisades G, H
10:15—10:30 am Networking Break—Sponsored by BKD Exhibit Hall
10:30—11:30 am
Concurrent Sessions
The Power of Changing One Habit
Shay Eskew, EnableComp
Motivation/Leadership Track Sponsored by CBC Collections
Palisades G, H
Compliant Charge Capture to Improve Cash Flow
Sarah Goodman, SLG, Inc.
Finance/Revenue Cycle Track Sponsored by Xtend Healthcare
Palisades I
11:30—1:00 pm Installation of Officers Luncheon—Sponsored by Resource Corporation of America Palisades A, B, C
1:00—2:00 pm
Concurrent Sessions
Rise of the Healthcare Consumer - How Providers are Responding to Changing Patient
Roles and Expectations
Jeffrey Pauley, Bank of America
April York, Novant Health
Palisades G, H
Using Data Analytics to Succeed in Bundled Payments
Andy Williams & Eric Rogers, BKD
Will McLeod & Emily Adams, McLeod Health
Finance/Revenue Cycle Track Sponsored by Xtend Healthcare
Palisades I
Take the time to enjoy all that our Exhibitor Hall has to offer and please stop and talk with our Exhibitors! Please also take a second and review our exhibitor and chapter sponsor websites and the services they offer. The greatest way to show our appreciation and encourage future exhibitors and sponsorships is by giving them an opportunity to provide services and refer business to them when the situation fits! The sponsorship page of our website has a list of our sponsors with their information. The best compliment we could give them is a referral or opportunity to serve us!
2:00—3:00 pm
Concurrent Sessions
Meeting Medical Necessity for All Payers Using ICD-10
Linda Corley, Xtend Healthcare
Finance/Revenue Cycle Track Sponsored by Xtend Healthcare
Palisades G, H
Making the Supply Chain Your Competitive Advantaging in an Era of Bundled Payment
and Population Health
Andy Perry, Curvo Labs, Inc
Palisades I
Wednesday, June 1 (cont.)
3:00—3:30 pm Vendor Appreciation Break—Sponsored by Evolve Business Solutions, LLC
3:30—5:00 pm
C3 LinkedIn Launch—Connect, Communicate, Convert
Katie Neubaum, Find Your Greatness, LLC
Motivation/Leadership Track Sponsored by CBC Collections
Palisades G, H
7:00—10:00 pm
Malibu’s Surf Bar - Broadway Louie’s
Sponsored by
Broadway at the
Beach
Thursday, June 2
6:30—7:30 am Yoga—Sponsored by Evolve Business Solutions LLC Palisades I
7:30—8:30 am Networking Breakfast—Sponsored by HCFS, Inc Exhibit Hall
7:30—12:00 pm Registration Desk Open Group Registration
8:30—9:30 am
Concurrent Sessions
Gain Latitude with Attitude
Janet Broz, Franklin Collection Service
Motivation/Leadership Track Sponsored by CBC Collections
Palisades G, H
Navigating the Vendor Selection Process: A Case Study from Carolinas HealthCare
System
Chris Johnson, Carolina Healthcare System
Julianne Dreon, AnMed Health
Finance/Revenue Cycle Track Sponsored by Xtend Healthcare
Palisades I
Concurrent Sessions
9:30—10:30 am
Medicare Advantage: Increasing Enrollments Demand Increased Provider Attention
and RAC Audits
Linda Fotheringill, Washington & West
Finance/Revenue Cycle Track Sponsored by Xtend Healthcare
Palisades G, H
The ABCs of Physician Quality Reporting for Finance Professionals
Dr. Tom Lee, SA Ignite Palisades I
10:30—10:45 am Networking Break—Sponsored by MedAssets—Precyse
10:45—11:45 am
Planning for MACRA: What to Consider
Melinda Hancock, DHG LLP
Finance/Revenue Cycle Track Sponsored by Xtend Healthcare
Palisades G, H
11:45—1:00 pm Family Lunch on the Lawn—Sponsored by Avectus Healthcare Solutions
Tent Sponsored by Nemadji Research Corporation and North Lawn
1:00—5:00 pm Jerry Walker Memorial Volleyball Tournament
Sponsored by App Rev, DECO, MDS, and Med AR/x Beach
6:00—7:00 pm Volleyball Awards Reception—Sponsored by Avadyne Health North Lawn
Take the time to enjoy all that our Exhibitor Hall has to offer and please stop and talk with our Exhibitors! Please also take a second and review our exhibitor and chapter sponsor websites and the services they offer. The greatest way to show our appreciation and encourage future exhibitors and sponsorships is by giving them an opportunity to provide services and refer business to them when the situation fits! The sponsorship page of our website has a list of our sponsors with their information. The best compliment we could give them is a referral or opportunity to serve us!
Friday, June 3
6:30—8:00 am Unofficial 5K Fun Run/Walk—Sponsored by Washington & West Beach
7:30—12:00 pm Registration Desk Open Group Registration
8:00—9:00 am Fellowship Prayer Breakfast—Sponsorship Available Palisades I
9:00—10:15 am
Concurrent Sessions
Alternative Payment Models: How They’re Changing Healthcare Finance
Amber Winkler, Clarify Palisades G, H
The Finance Role in a Highly Reliable Organization (HRO)
Kari Cornicelli, Sharp Metropolitan Medical Campus
Finance/Revenue Cycle Track Sponsored by Xtend Healthcare
Palisades I
10:15—10:30 am Networking Break—Sponsored by MedAssets—Precyse
10:30—12:00 pm
PATRIOTIC DEVELOPMENT®: How to Create a Living, Lasting Legacy
Jason Howell
Sponsorship Available
Palisades G, H
12:00 pm Adjournment—Door Prizes
Estelle Welte, SCHFMA 2016-2017 President Palisades G, H
Hotel Keys
Receivables Management Corporation
Provider Gifts
FirstPoint Resources
Charging Station
Diamond Healthcare Communications
Experian Health
Name Badges
Besler Consulting
Service Project—Joyful Ornament Fund
BlueCross BlueShield of South Carolina
Franklin Collection Service, Inc
The ROI Companies
Washington & West, LLC
WIFI
BKD
Exhibitors
Patientco
Access One
AppRev
BlueCross BlueShield of South Carolina
Ensemble Health Partners
Evolve Business Solutions, LLC
Healthcare Resource Group, Inc
The SSI Group
Trubridge
Xtend Healthcare
Be Bold! Find Your Greatness
Katie Neubaum
Wednesday, 8:45 am Palisades G, H
Sponsorship Available
The Keynote presentation will be integrated with 4-musical/
vocal selections and an interactive, meditational piece. This is
designed to center and balance the body, mind and spirit. As a
professional singer and spokesperson, I find it extremely
effective to use music to teach the audience how to identify with
their own personal greatness! Everything comes from within.
Nothing comes from without.
By attending this session, you will learn:
1. Foundational awareness of Mindset and personal growth.
You can only grow your business to the extent
that you grow your self
Positive thoughts, feelings and actions extend to
all parts of your life
Slow down to speed up
2. Understanding the law of attraction and the Universal
principles
Vibrational frequency is real
The attractor factor
Understanding and embracing the Universal laws
3. Identifying daily strategies for designing your life as you
desire it to be
You are the King of your State of mind
When you change the way you look at things the
things you look at change
Be Bold, Be Brave, Be Bright! You are worthy. You
are where you are and it is good.
About Katie Neubaum
As a Motivational Speaker and Success Coach, Katie
Neubaum helps inspire others to shift their mindset into
understanding the power of positive thinking. She
believes each of us serves a divine purpose here on this
earth and it is her passion to empower others to find
their greatness.
Katie is one of the most enthusiastic and happy people
you will ever meet! She is a go-getter and she loves a
challenge! She believes that through serving others she
becomes her best self! She attracts people easily into
her organization who also desire to be their very best
and who feel passionate to motivate others to achieve all
of their dreams!
The Power of Changing One Habit
Shay Eskew, EnableComp
Wednesday, 10:30 am Palisades G, H*
Motivation/Leadership Track Sponsored by CBC Collections
What if changing ONE HABIT could alter your life forever...in a
good way?
What if by changing one habit you could trigger a series of other
small life changing events, which in and of themselves seem
frivolous, yet collectively they enable you to achieve previously
unattainable goals?
What if you learned over 40% of your day was comprised
of HABITS, performing thoughtless actions, daily rituals?
By attending this session, you will learn:
1. Live a more meaningful and impacting life.
2. Seize the opportunities each day presents and not
delay in doing them.
3. Engage others in helping you realize your dreams.
Compliant Charge Capture to Improve Cash Flow
Sarah Goodman, SLG, Inc
Wednesday, 10:30 am Palisades I*
Rev Cycle/Finance Track Sponsored by Xtend Healthcare
By attending this session, you will learn:
1. Describe new process improvement strategies in the area
of outpatient charge capture.
2. Identify charge capture strategies for common ancillary
services through system conversions and beyond.
3. List charge capture "best practice" tips.
*Denotes a Concurrent Session 6
*Denotes a Concurrent Session 7
Rise of the Helathcare Consumer
Jeffrey Pauley, Bank of America
April York, Nuvant Health
Wednesday, 1:00 pm Palisades G, H*
By attending this session, you will learn:
1. Describe new process improvement strategies in the area
of outpatient charge capture.
2. Identify charge capture strategies for common ancillary
services through system conversions and beyond.
3. List charge capture "best practice" tips.
Using Data Analytics to Succeed in Bundled Payments
Andy Williams & Eric Rogers, BKD
Will McLeod & Emily Adams, McLeod Health
Wednesday, 1:00 pm Palisades I*
Rev Cycle/Finance Track Sponsored by Xtend Healthcare
Medicare is shifting FFS reimbursement to advanced payment
models as evidenced by the mandatory bundled payment for hip
and knee surgeries. The ability to accurately price risk across
an episode of care will challenge hospitals to align value-
oriented providers and deliver the most appropriate care with
an eye towards activity-based cost accounting.
By attending this session, you will learn:
1. How Medicare bundled payments transfer risk to providers
by holding hospitals financially accountable for an entire
episode of care.
2. The importance of leveraging claims analytics for process
improvement methods and performance evaluation against
fixed target prices.
3. The value of collaborative relationships with physicians
and post-acute care providers.
Meeting Medical Necessity for All Payers Using ICD-10
Linda Corley, Xtend Healthcare
Wednesday, 2:00 pm Palisades G, H*
Rev Cycle/Finance Track Sponsored by Xtend Healthcare
This session will discuss the varied payer requirements for
meeting medical necessity with ICD-10-CM diagnoses and PCS
(procedure codes). However, the presentation focuses on
proven methodologies for evaluating current performance and
for establishing a workable system-wide plan for meeting these
requirements. The primary speaker will utilize a panel of
subject-matter-experts to discuss what has succeeded in
various health service settings – outpatient, inpatient,
professional specialty services – and what they do not
recommend or what has not been successful. The speaker will
also outline a specific plan that can be used for implementation
of verification of medically necessary diagnoses through
various points of service. The collaboration of clinical, patient
access and financial staff will also be highlighted.
By attending this session, you will learn:
1. Accurately identify the monthly dollar amount of lost
revenue due to not meeting medical necessity and/or
specific coverage requirements for all payers.
2. Understand how and why different strategies should be
employed depending on payer.
3. Evaluate current performance using ICD-10-CM diagnoses
and PCS (inpatient procedure codes) in meeting medical
necessity for high-cost outpatient services.
4. Discuss why meeting medical necessity for Medicare
outpatient Laboratory tests may not be as important as in
past years.
Making the Supply Chain Your Competitive Advantage
Andy Perry, Curvo Labs, Inc
Wednesday, 2:00 pm Palisades I*
By attending this session, you will learn:
1. Understand why old strategies like cost based
reimbursement, outsourced contracting, and transactional
management inhibit an organization’s competitiveness and
growth.
2. Understand a new way to think about the supply chain
strategies (business, people, information) using Paulson
and Saunders’s Information Systems Strategy Triangle.
3. Understand how to use Medicare market and cost report
insights to quantify the impact that strategic supply chain
management has on an organization and evaluate its
current state.
C3 LinkedIn Launch—Connect, Communicate, Convert
Katie Neubaum
Wednesday, 3:30 pm Palisades G, H
Motivation/Leadership Track Sponsored by CBC Collections
After the presentation I will make available a complementary
digital copy of my eBook. This was created exclusively for my
Linkedin training and is full of my scripts and tips for
communicating authentically and professionally through social
media.
By attending this session, you will learn:
1. Learn to connect easily and create a professional profile
and presentation.
2. Master the Daily Income Producing activities of building a
network.
3. Covert your connections and leads to active participants of
your network and business.
Gain Latitude with Attitude
Janet Broz, Franklin Collection Service
Thursday ,8:30 am Palisades G, H*
Motivation/Leadership Track Sponsored by CBC Collections
The presentation is designed to gain a positive perspective into
live no matter what type of people that surround you. Steps will
be given to help evaluate your attitude and to change to a
positive direction.
Survival Kit for Life will be given at the end.
By attending this session, you will learn:
1. Gain insight as to where your attitude comes from.
2. The power of a good or bad attitude.
3. Steps to take to have a positive attitude.
Navigating the Vendor Selection Process
Chris Johnson, Carolina Healthcare System
Julianne Dreon, AnMed Health
Thursday, 8:30 am Palisades I*
Rev Cycle/Finance Track Sponsored by Xtend Healthcare
Julianne Dreon and Chris Johnson will share a case study on
the process Carolinas Healthcare System followed in their
search for preferred Revenue Cycle Partners.
By attending this session, you will learn:
1. Develop an effective RFP process to ensure consistency
and integrity in their vendor selection process
2. Effectively communicate expectations to potential vendor
partners
3. Review sample scoring and weighting methodology options
4. Become better prepared to develop a successful vendor
selection process that will result in a win – win outcome for
both the provider and the vendor.
Medicare Advantage: Increasing Enrollments Demand
Increased Provider Attention and RAC Audits
Linda Fotheringill, Washington & West
Thursday, 9:30 am Palisades G, H*
Rev Cycle/Finance Track Sponsored by Xtend Healthcare
Medicare Advantage (“MA”) lives in an odd regulatory space: It
looks, walks, and talks like familiar, state-administered
managed care, but it operates almost entirely under federal
law. CMS is charged with regulating MA plans, and the agency
has set clear expectations for how plans and providers should
treat patients, but there is far less guidance about how plans
should treat providers. These plans have denial and audit tools
much like Medicare’s, and many providers are experiencing an
increasing number of Medicare Advantage denials and
underpayments. We will also discuss the complexities of the
Two-Midnight Rule and its impact on Part C claims.
It is essential that providers understand how Medicare
Advantage’s rules shape 1) denials and appeals, and 2)
contractual relationships between providers and plans. In
addition, updates will be provided on the current state of
Medicare audits.
By attending this session, you will learn:
1. Understand How the financial structure of Medicare
Advantage can turn denied claims into a major revenue
source for plans.
2. Understand How Medicare policies—like the Two-Midnight
Rule and Rebilling—filter into Medicare Advantage and
receive updates on the current state of Medicare Audits.
3. Understand How joining a plan’s network impacts the
provider’s appeal rights.
4. Understand How providers can reduce Medicare
Advantage denials and maximize appeal successes.
*Denotes a Concurrent Session 8
The ABCs of Physician Quality Reporting for Finance
Professionals
Dr. Tom Lee, SA Ignite
Thursday, 9:30 am Palisades I*
By attending this session, you will learn:
1. Grasp the key facets and vocabulary of quality reporting for
value-based programs such as MU, PQRS, Value-Based
Modifier, and MIPS
2. Understand how organizations balance the financial,
reputational, and operational impacts of quality reporting
mandated by value-based programs
3. Effectively communicate and collaborate with quality
reporting staff to optimize the financial, reputational, and
operational dimensions of value-based programs for their
organization.
Planning for MACRA: What to Consider
Melinda Hancock, DHG LLP
Thursday, 10:45 am Palisades G, H
Rev Cycle/Finance Track Sponsored by Xtend Healthcare
• Review the Value Based Modifier program in place now and the
future MIPS program.
• Walk through the current MACRA legislation and implications on
health systems, Clinically Integrated Networks, and other
systems.
• Which Alternative Payment Models meet the expected definitions
and which ones definitely won’t.
• Learn how to plan for MACRA and what decisions might be
forthcoming for most if not all health systems and networks.
By attending this session, you will learn:
1. Know which Alternative payment models meet the current
definition of qualified APMs for MACRA and what are the key
attributes.
2. Understand the critical timing of planning for MIPS/APM
3. Be able to link this to your health system or network.
Alternative Payment Models
Amber Winkler, Clarify
Friday, 9:00 am Palisades G, H*
By attending this session, you will learn:
1. Understand Alternative Payment Models (APMs) and how
they are changing revenue streams and healthcare finance
for primary care practices, specialists, and health systems.
2. Understand the increase in connectivity between how
primary/specialty practices impact the bottom-line for a
health system.
3. Understand how patient-centered medical homes, population
health management, transitional care management, chronic
care management, and other payment models are impacting
the way practices, health systems, and hospitals are paid.
The Finance Role in a Highly Reliable Organization (HRO)
Kari Cornicelli, Sharp Metropolitan Medical Campus
Friday, 9:00 am Palisades I*
Rev Cycle/Finance Track Sponsored by Xtend Healthcare
By attending this session, you will learn:
1. What is an HRO (Highly Reliable Organization)?
2. Why is an HRO strategy important to an organization?
3. How do you begin the HRO journey?
4. What is Finance’s role in becoming an HRO?
5. What are the quality, safety, and financial benefits?
9
PATRIOTIC DEVELOPMENT®: How to Create a Living, Lasting Legacy
Jason Howell
Friday, 10:30 am Palisades G, H
Sponsorship Available
By attending this session, you will learn:
1. To correlate the need to succeed with the greater good of the community
2. To recognize the “super power” of living within the world’s only Super Power
3. To learn how to take responsibility for your “super power”
4. Recognize what you have and what you want.
5. Develop your purpose.
6. Fearlessly take responsibility for your life, loved ones and your community.
About Jason Howell
Jason Howell is a first generation American, born in Southern California minutes before
President Richard Nixon resigned from office. At 14 years old and 8 month - the earliest legal
age for receiving a valid work permit in Virginia - he began learning lessons from corporate
America. Since then he has worked through multiple careers and industries including banking,
Accounting and Recruiting. He now enjoys a career in thought leadership around workplace
innovation and Patriotic Development as a writer and speaker. In 2009 he coined the phrase
"Patriotic Development" to task his generation with solving the world's "big problems" and start
building a legacy for themselves, their families and their country.
Jason is a servant leader having volunteered as President of Reston VA's Accenture
Toastmasters and voluntarily serving as President of the Washington, DC chapter of ALPFA, the
oldest and largest professional association for Latinos. He is also Director on the alumni board
for George Mason University's School of Management.
Jason Howell is author of AMERICA: Still the Land of Opportunity, Always a Home for the Brave
and a forthcoming book on opportunities for innovation in the American workplace.
10