2016 community scorecard - nedlands.wa.gov.au community... · respondents would like better...

2016 Community Scorecard

Prepared for: City of Nedlands

Prepared by: Catalyse Pty Ltd

1 September 2016

© Copyright CATALYSE® Pty Ltd 2016

Strategic Insights 3

The study 17

Overall performance 22

Governance and communications 26

Community development 40

Built environment 56

Natural environment 72

Overview of community variances 81

Moving forward 84

Contents

Strategic Insights

Overall Performance | City of Nedlands

Place to live

86 out of 100

Governing

Organisation

58 out of 100

4

72

82 78 76 75 75 75 74 74 73 73 73 73 71

68 67 66

54

73 71 70 68

63 61 60 60

55 53

Overall Performance | industry comparisons

WA Average

Overall Performance Index Score

average of ‘place to live’ and ‘governing organisation’

5

City of Nedlands 72

High 82

Average 69

The ‘Overall Performance Index Score’ is a combined measure of the City of Nedlands as a

‘place to live’ and as a ‘governing organisation’. The City of Nedlands’s overall performance

index score is 72 out of 100, 3 index points above the industry average for Western Australia.

City of Nedlands

Metropolitan Councils

Regional Councils

How to read the Benchmark Matrix TM

The MARKYT Benchmark Matrix TM (shown in detail overleaf) illustrates how the community rates

performance on individual measures, compared to how other councils are being rated by their

communities around Australia.

There are two dimensions. The vertical axis maps community perceptions of performance for

individual measures relative to the average score for all measures. The horizontal axis maps

performance relative to the National Index Score.

Councils aim to be on the right side of this line, with

performance ABOVE the National Index Score.

As this line represents Council’s average

performance for all individual measures,

around half of the service areas will be

placed above the line (above average), and

around half will be positioned below the line

(below average).

6

Copyright CATALYSE® Pty Ltd. © 2016

A place to live

Governing Organisation

3

4

7 8

9 10

12

14

15

16

17

18

19

21

22

23

25

28

29

32

33

34 35

36

37

38

39

40 41

43

44

45

Benchmark Matrix TM

7

Above

Industry

Average

Below

Industry

Average

Higher

Performance

Lower

Performance

1 A place to live

Govern

ance &

Com

mu

nic

atio

ns

2 Governing Organisation

3 Value for money

4 Leadership

5 Promoting the area

6 Transparency

7 Consultation

8 Informing community

9 Website

10 Newsletter

11 Newpaper

12 Customer service

13 Babies & toddlers

Com

munity

Serv

ices

14 Youth

15 Families

16 Seniors

17 Disability

18 Community buildings

19 Sport & recreation

20 Sporting clubs

21 Playgrounds, parks & reserves

22 Library

23 Festivals, events & cultural

24 Public art

25 Safety & security

26 Graffiti, vandalism & ASB

27 Area's character & identity

Built E

nviro

nm

ent

28 Planning & building approvals

29 Access to housing

30 Mix & diversity of housing

31 Density & design of housing

32 Road maintenance

33 Traffic management & control

34 Footpaths & cycleways

35 Streetscapes

36 Street lighting

37 Parking management & control

38 Public transport

39 Sustainable practices

Natu

ral E

nviro

nm

ent

40 Rubbish collections

41 Recycling collections

42 Green waste collections

43 Bulk rubish collections

44 Food, health, noise & pollution

45 Animal & pest control

46 Pesticides: weed and pest control

FOCUS

on improving leadership, consultation and

communication, services for youth, and

planning and building approvals.

CELEBRATE

the City of Nedlands as an overall

place to live and waste services.

This chart shows the City’s performance in

individual service areas relative to the

MARKYT National Standards.

Celebrate areas in the top right quadrant

and focus on areas in the bottom left

quadrant.


Q. How would you rate performance in the following areas? Base: All respondents, excludes don’t know and refused.

Service areas are included when MARKYT Industry Standards are available.

In the City of Nedlands’s Community Priorities

Window, detailed overleaf, most services are

ideally located in windows A + B. They are high

performing areas, receiving average ratings

between okay and excellent.

The City’s perceived strengths are waste services

and the overall area as a place to live.

The community would like the Council to prioritise

improvements with footpaths and cycleways, tree

management, underground power, parking

management, planning and building approvals,

and housing density and design.

Community Priorities Window TM

A

B

C

D

E

F

G

H


Community Priorities Window TM

Priority (% mentions)

Pe

rfo

rma

nce In

de

x S

co

re (

ou

t o

f 1

00

)

9

Terr

ible

0

Poor

25

Okay

50

Good

75

Excelle

nt

100

Q. How satisfied are you with [SERVICE AREA]: Base: All respondents, excludes refused and don’t know(n = varies)

Q. Which areas would you most like the City of Nedlands to focus on improving? Base: All respondents(n = 435)


1 A place to live

Govern

ance &

Com

mu

nic

atio

ns

2 Governing Organisation

3 Value for money

4 Leadership

5 Promoting the area

6 Transparency

7 Consultation

8 Informing community

9 Website

10 Newsletter

11 Newpaper

12 Customer service

13 Babies & toddlers

Com

munity

Serv

ices

14 Youth

15 Families

16 Seniors

17 Disability

18 Community buildings

19 Sport & recreation

20 Sporting clubs

21 Playgrounds, parks & reserves

22 Library

23 Festivals, events & cultural

24 Public art

25 Safety & security

26 Graffiti, vandalism & ASB

27 Area's character & identity

Built E

nviro

nm

ent

28 Planning & building approvals

29 Access to housing

30 Mix & diversity of housing

31 Density & design of housing

32 Road maintenance

33 Traffic management & control

34 Footpaths & cycleways

35 Streetscapes

36 Street lighting

37 Parking management & control

38 Public transport

39 Sustainable practices

Natu

ral E

nviro

nm

ent

40 Rubbish collections

41 Recycling collections

42 Green waste collections

43 Bulk rubish collections

44 Food, health, noise & pollution

45 Animal & pest control

46 Pesticides: weed and pest control

1

2

3 4 5

6 7

8

9 10

11 12

13

14

15 16 17 18

19

20

21 22

23

24

25

26 27

28

29

30 31

32

33 34

35 36

37

38

39

40 41

42

43

44 45

46

0 2 4 6 8 10 12 14 16 18 20

Ma

na

ge

me

nt

of

tre

es

Underg

round P

ow

er

Fa

ir d

istr

ibutio

n o

f

fundin

g a

nd r

esourc

es

to a

ll are

as

Develo

pm

ent

of

shoppin

g a

nd

com

me

rcia

l are

as

Spontaneously

mentioned areas

Respondents want improvements to the conditions of existing footpaths, including making them more accessible for less mobile people. They would also like more footpaths and cycle ways to be built, improved cycling infrastructure and new pedestrian crossings over Stirling Highway.

Improving footpaths in the city. There are many uneven footpaths.

Replacement of old footpaths and new footpaths (where there aren't any).

Access on footpaths etc. for less able bodied. Really a matter of upgrading or putting in paving.

More pedestrian crossings on Stirling Highway…

Improving infrastructure for cycling. Bike paths, bike racks at all shopping areas. Bike paths should ideally not be shared with pedestrians.

Promoting cycling and providing more bike paths.

Cycle paths, in particular dedicated cycle lanes/roads for children to ride to school.

Respondents would like Council to support and encourage more walking and cycling as they feel it would enhance the local community and the amenity of the local area, especially for families with young children.

“Actively promoting and designing a more progressive community and lifestyle in the future including good pedestrian and cycling transportation…

Improving cycling infrastructure - not so much for lycra-clad cyclists, but for families, children, the elderly, and people making intra-suburb trips (which are currently made by car,

but could be made on bike if there were better paths, end of trip facilities and signage). Our aim should be for our suburb to be known for the number of cyclists on our roads

- including unaccompanied children because it is so safe for them.

Footpaths and cycleways

Q. Which areas would you most like the City of Nedlands to focus on improving? 10

Respondents would like better upkeep of street-trees and for non-native trees such

as Queensland Box trees to be replaced with trees native to the area which are seen

as being more sustainable and encourage more native wildlife in the area.

There needs to be a street tree policy. As much of the city was established

a very long time ago, many street trees are extremely old and sometimes in

poor condition, both aesthetically and structurally. So that the city maintains beautiful

streetscapes in the long term, there should be a program of renewing the trees.

Please get rid of the Box Trees that line some streets.

Replace with native trees please, to encourage wildlife.

Should gradually remove all Box Trees and replace with more suitable tree types.

Using street trees indigenous to the area which promote native wildlife, especially supporting

Carnaby's Cockatoos. The use of deciduous trees like Liquid Amber Plane and Poplar is completely

at odds with sustainable practices, as is the continued use of the Queensland Box in many streets…

There is concern about the redevelopment of blocks and building of large houses

leading to mature trees being cut down and not being replaced with suitable

vegetation.

A better tree management [plan] to stop the removal of mature trees during [the]

redevelopment of block[s] or the appropriate replacement of green cover.

Too many large trees are being cut down and large houses being built.

Making the area greener to compensate for all the people building boundary-to-boundary…

Trees and other vegetation

11 Q. Which areas would you most like the City of Nedlands to focus on improving?

Respondents would like better enforcement of parking regulations, in particular with

street parking around UWA, the hospitals and other community facilities.

Stricter policing of parking.

Tighten infringement parking - fine, car wheeling, ranger - please do your job.

Sort out street parking by university students and visitors on Hillway. Often block our driveway, throw

rubbish on the verge, etc. Please have 2 hour car park restrictions on all of Hillway.

Better balance of parking around [the] hospital as there is currently too much parking by patients too

cheap to use hospital parking. It would also be good to limit vehicle parking on verges to 2 vehicles

per household, so streets did not look like parking lots. This is a particular problem at rental houses.

Reduce on street parking congestion in areas such as along Edward St,

where there is a community centre operating.

I have a concern that in Dalkeith Rd, north of Carrington St, that Council approved and signed

parking adjacent to the footpath and where our bins are placed for removal, regularly parked

vehicles obstruct the trucks that remove our waste. I believe the parking of vehicles should be on the

cemetery side of the road, as it is in Karella St.

Some parking management issues where through traffic have difficulty getting efficient and safe

passage - such as Smyth Rd (Stirling Highway end).

Parking management and control


Some respondents would like increased density in the local area with the option to subdivide

their blocks so that they can stay in the area as they get older and wish to downsize. Some

would like increased density in the form of new apartment developments in central locations.

Infill - to allow people to stay in the area when they are growing older and children have left the family home.

Improve the density of housing so we do not have to move

out of the area now that we do not require a full size home.

Allow limited infill housing development, i.e. duplex (green title) on corner blocks.

The City should have already in place a planning scheme to encourage medium-high

density residential in suitable sets, e.g. Captain Stirling Hotel site. (It is very poor that the

community had to mobilise on this issue in the content of an old 'draft' strategy).

Should allow granny flats on large blocks to retain gardens and discourage huge houses.

Higher density close to hospitals, with free and more disabled parking. (I am OK as I have bought a granny cart

motorised, but many older people have a strict budget). High density (4-6 levels) along main routes.

Others are opposed to increases in density and certain types of subdivisions in their local

area. They feel that the character and identity of the local area, as well as vegetation and

green spaces, should be maintained.

Keep densities low and retain the larger blocks. Do not allow battle-axe subdivisions in particular.

Ensure low density housing and sustainable green urban environment which Nedlands is known for.

Restrict infill. Keep the existing identity and amenity.

More green spaces in the new developments. Houses are on top of

each other and not enough community gardens or spaces.

Housing density and design


In line with feelings about housing density, some residents would like planning and

building approvals to allow for subdivisions and smaller block sizes, while others

would prefer to maintain the character and identity of the area.

Provide suitable zoning for Housing types for empty-nesters downsizing.

Improve efforts to maintain family housing areas, countering pressure for infill,

In areas close to primary schools, and keep residents in affected areas informed.

Other concerns include the approval of new builds which affect trees and vegetation

or privacy from overlooking. There is also a desire for improved levels of customer

service and processing times for applications, as well as the consideration of

alternative design and development plans.

Stop the building of new houses that need to destroy trees in the established gardens.

More consideration should be given to neighbours when buildings are

proposed which overlook neighbouring properties' bedrooms or

outdoor entertaining areas. Opaque windows should be used more...

Planning and building approvals - terrible customer service.

When placing permission to plan in at the Council a quicker process would be appreciated.

Open to more development and housing plans.

Quality of planning and building staff [members] understanding of solar passive design.

Planning and building approvals


Residents would like the Council to work with the State Government to reduce

congestion on main roads, in particular on and around Stirling Highway.

Traffic management (with Dept. of Transport) e.g. hospital area.

Work with Main Roads to rectify blockages at the Broadway/Stirling Hwy

intersection (reconfigure traffic lanes; don't remove parking places).

Stirling Hwy is too busy.

The main traffic issues stem from trying to force all traffic onto Stirling highway, with

multiple pinch-points and no alternative routes for other destinations because

connecting streets are blocked/re-routed (e.g. Robinson St). All traffic between

Stirling highway and railway road has to travel down Leura avenue or loch St,

neither of which is wide enough to take large vehicles while allowing for parking.

They also want local traffic reduced and better managed to improve safety.

Reducing the amount of traffic taking shortcuts through local streets,

such as Loftus, Napier and Ord to avoid Loch St lights.

Restrict traffic volumes and speeds in residential streets such as Bruce Street.

Traffic management in residential areas - keep vehicle movement slowed by speed humps etc.

Calming the traffic in residential streets. Some residential streets carry excess

traffic which, in many cases, travels in excess of the speed limit.

Traffic Management in Gallop Road (Reduce volume, reduce speed, improve safety).

Traffic management and control


Respondents would like underground power for all areas of the City of Nedlands and

for there to be fair distribution of the costs associated with installation. They desire

clear and prompt timeframes for installation in their areas.

Providing underground power for ALL City of Nedlands residents.

Underground power throughout the City - not just in the current areas. Funding by

State Govt/City split as with past recipients. This is a clear inequity across the City.

Underground power to the remaining streets should be completed, and costed

more fairly for owners, considering the charges made in previous years.

Underground power - accelerate the progress with a consistent cost sharing program/policy.

I would like to see underground power in our area very soon.

We have been given a number of time frames and none have been met.

The City of Nedlands must, as soon as possible,

address the issue of underground power for Hollywood Ward...

Some residents believe that removal of the overhead power lines will promote street

tree growth and will save the Council money in regards to tree pruning.

Underground power in all areas to promote the growth of trees and shade. This would

reduce the annual costs to the City and ratepayers of pruning under power lines.

Underground power in all areas, to allow better tree growth and shade and climate

benefits. The underground power would reduce the high cost to the Council in

pruning under the power line and call outs caused by limbs on the power lines.

Underground power


The Study

The Study

In July-August 2016, the City of Nedlands administered

the CATALYSE® Community Scorecard to evaluate

community priorities and measure Council’s performance

against key indicators in the Strategic Community Plan.

Previously, the City has conducted the CATALYSE

Community Perceptions Survey. This study was

conducted by phone using an 11 point performance

scale.

This year, in response to social changes, the City has

adopted a MARKYT accredited, multi-channel approach

for data collection that uses a 5 point performance scale.

Invitations were issued to 2,000 randomly selected

households by mail and 2,000 residents by email. The

scorecard was also promoted locally via the City’s

communication channels.

435 residents submitted a response reducing the

sampling error to ±4.7% at the 95% confidence interval.

Data has been analysed using SPSS. Where sub-totals

add to ±1% of the parts, this is due to rounding errors to

zero decimal places.

95

3

2

17

29

31

23

47

53

46

7

20

17

21

2

3

34

24

39

11

5

Own

Rent

No response

Dalkeith Ward

Melvista Ward

Hollywood Ward

Coastal Ward

Male

Female

No children living in household

Child aged 0-5 in household



Child aged 19+ in household

No response

Respondent age: 18-34 years

35-54 years

55-64 years

65+ years

Disability or impairment

Non-English speaking background

18

% of respondents

WA Standards

Metropolitan Regional

19

CATALYSE has conducted Community Perceptions Surveys and Community Scorecards for more than 40 councils across WA.

When three or more councils have asked a comparable question, we publish the high score to enable participating councils to

recognise and learn from the industry leaders. In this report, the ‘high score’ is calculated from WA councils that have completed

an accredited study with CATALYSE within the past two years. Participating councils are listed below.

This year, CATALYSE is pleased to share the inaugural set of National Standards.

National Standards reflect the views of over 2,000 Australian residents across various service areas.

Views were collected in May 2016 using an online scorecard. Quotas were set by age, gender and location to hear from a

representative cross section of residents. The sampling error has been minimised to ±2.2% at the 95% confidence interval.

Throughout this report, we indicate how the City of Nedlands’s performance compares to the National Index Score.

National Standards

National Standards Comparison to National Index Score

ABOVE

ON PAR

BELOW

WELL ABOVE

5+ points above the National Index Score

Within ±5 points of the National Index Score

5+ points below the National Index Score

10+ points above the National Index Score

How to read this report

21

MARKYT National Standards

show the Council’s performance

compares to the National Index

Score.

The chart shows community

perceptions of performance on a five

point scale from excellent to terrible.

Variance across the community shows how results vary across

the community based on the Performance Index Score

The table highlights variances in different population groups that are

5 points above (+) or below (-) the Council’s overall Performance

Index Score for that measure.

Trend analysis shows how the Performance Index Score varies over

time. Please note: 2010 and 2014 performance results are from phone

surveys using an 11 point satisfaction scale. 2016 results use a new

MARKYT accredited multi-channel approach with a 5 point performance

scale. This is a best practice approach that enables comparison with

National Standards.

For the agree-disagree questions, the scale has remained consistent.

The MARKYT Accredited

Performance Index Score is a

score out of 100 using the following

formula:

(average score – 1)

4

x 100

Council Score is the Council’s

performance index score.

Industry High is the highest score

achieved by councils in WA that

have completed a comparable

study with CATALYSE over the past

two years.

WA Average is the average score

among WA councils that have

completed a comparable study with

CATALYSE over the past two

years.

Overall Performance

The City of Nedlands as a place to live

Q. How would you rate performance in the following areas?

Base: All respondents, excludes ‘don’t know’ and ‘refused’ (n = 431).

New methodology introduced in 2016 aligned with MARKYT National Standards

# Includes councils that have administered the CATALYSE Community Scorecard in Western Australia

53 39

6 1 0

100

Performance ratings % of respondents

Good Okay Excellent Poor Terrible

Trend Analysis Performance Index Score

83 86

10 14 16


City of Nedlands 86

Industry High 90

WA average 77

ABOVE

ON PAR

BELOW

WELL ABOVE

Compared to WA councils #

Variances across the community Performance Index Score is 5 points above or below council average

Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+

23

NA

The City of Nedlands as the organisation

that governs the local area





8

37

37

15

3

100




70

58

10 14 16


City of Nedlands 58

Industry High 74

WA average 61

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

24

NA

Value for money from Council rates





4

22

42

26

6

100




63 64

48

10 14 16


City of Nedlands 48

Industry High 69

WA average 51

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- - +

25

Governance and Communications

Council’s leadership within the community





3

26

41

24

5

100




51 57

50

10 14 16


City of Nedlands 50

Industry High 74

WA average 54

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

27

What the City is doing to promote the area as a

desirable place to live and work





5

27

38

26

4

100




56 62

50

10 14 16


City of Nedlands 50

Industry High 69

WA average 56

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

28

30

53

31

10 14 16

The City of Nedlands has developed and

communicated a clear vision for the area

6

25

35

22

11

100

Somewhat

agree Neutral/

unsure

Strongly

agree

Variances across the community 5% points above or below council average

Somewhat

disagree

Strongly

disagree

Trend Analysis % agree

National Standards Comparison to National Score - % agree

ABOVE

ON PAR

BELOW

WELL ABOVE


Q. How strongly do you agree or disagree with the following statements?

Base: All respondents, excludes ‘refused’ (n = 434).

New methodology introduced in 2016 aligned with MARKYT National Standards; question remains the same


Level of agreement % of respondents

Dalk

eith W

ard

Melv

ista

Ward

Holly

wood

Ward

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- + - - - +

29

City of Nedlands 31

Industry High 70

WA average 39

How the community is consulted about local issues





5

20

37

28

10

100




50 57

45

10 14 16


City of Nedlands 45

Industry High 64

WA average 50

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

30

38

49

29

10 14 16

Elected Members (the Councillors) have a good

understanding of community needs

8

21

39

20

11

100

Somewhat

agree Neutral/

unsure

Strongly

agree


Somewhat

disagree

Strongly

disagree



ABOVE

ON PAR

BELOW

WELL ABOVE




New methodology introduced in 2016 aligned with MARKYT National Standards ; question remains the same



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood

Ward

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ - - + - - +

31

City of Nedlands 29

Industry High 60

WA average 41

46

57

41

10 14 16

Staff at the City of Nedlands have a good

understanding of community needs

10

31

36

16

7

100

Somewhat

agree Neutral/

unsure

Strongly

agree


Somewhat

disagree

Strongly

disagree



ABOVE

ON PAR

BELOW

WELL ABOVE







Dalk

eith W

ard

Melv

ista

Ward

Holly

wood

Ward

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ - - - - - - + +

32

City of Nedlands 41

Industry High 66

WA average 45

35 44

28

10 14 16

The City clearly explains the reasons for its decisions

and how residents’ views have been taken into account

6

21

34

25

13

100

Somewhat

agree Neutral/

unsure

Strongly

agree


Somewhat

disagree

Strongly

disagree



ABOVE

ON PAR

BELOW

WELL ABOVE







Dalk

eith W

ard

Melv

ista

Ward

Holly

wood

Ward

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- - - - + +

33

City of Nedlands 28

Industry High 62

WA average 35

How open and transparent City processes are





4

18

34

34

10

100




46 53

43

10 14 16


City of Nedlands 43

Industry High 70

WA average 51

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

34

How the community is informed about local issues





4

21

38

30

7

100




53 59

47

10 14 16


City of Nedlands 47

Industry High 68

WA average 53

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

35

City’s website





6

34

46

12

2

100




60 65

57

10 14 16


City of Nedlands 57

Industry High 73

WA average 62

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- -

36

Nedlands News – the City’s newsletter





5

32

48

12

2

100




57 62

56

10 14 16


City of Nedlands 56

Industry High 76

WA average 64

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

37

Nedlands News Update – the monthly update in

the Post Newspaper





6

35

45

13

1

100




58

10 14 16


City of Nedlands 58

Industry High 69

WA average 60

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

38

NA NA

The level of customer service





9

37

39

11

5

100




64 70

59

10 14 16


City of Nedlands 59

Industry High 73

WA average 62

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

39

Community Development

Services and facilities for babies and toddlers





5

35

43

14

4

100




69

56

10 14 16


City of Nedlands 56

Industry High NA

WA average NA

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- - -

41

NA

Services and facilities for youth





3

23

41

29

5

100




57 62

47

10 14 16


City of Nedlands 47

Industry High 73

WA average 54

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ - + - - +

42

Services and facilities for families





7

35

42

14

2

100




66 70

57

10 14 16


City of Nedlands 57

Industry High 74

WA average 60

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

43

Facilities, services and care available for seniors





9

40 34

13

4

100




66 71

59

10 14 16


City of Nedlands 59

Industry High 77

WA average 61

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ - + +

44

Access to services and facilities for people with a disability





8

34

41

13

4

100




66 66 57

10 14 16


City of Nedlands 57

Industry High 73

WA average 58

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- - -

45

Community buildings, halls & toilets





6

39

42

12

2

100




60 65

59

10 14 16


City of Nedlands 59

Industry High 73

WA average 62

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+

46

Sport & recreation facilities





15

47

28

8 1

100




67 73

67

10 14 16


City of Nedlands 67

Industry High 81

WA average 68

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- - +

47

Level of support provided for local sporting clubs





11

41 33

11

3

100




62

10 14 16


City of Nedlands 62

Industry High NA

WA average NA

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- + +

48

NA NA

Playgrounds, parks and reserves





22

45

26

5 2

100




70

10 14 16


City of Nedlands 70

Industry High 84

WA average 71

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ - - - +

49

NA NA

Library and information services





25

47

21

5 1

100




76 78 73

10 14 16


City of Nedlands 73

Industry High 83

WA average 74

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- - +

50

Festivals, events and cultural activities





6

38

40

14

2

100




61 64 58

10 14 16


City of Nedlands 58

Industry High 83

WA average 65

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

51

Public art





4

26

42

25

4

100




50

10 14 16


City of Nedlands 50

Industry High NA

WA average NA

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- +

52

NA NA

Safety and security





11

39 40

9 1

100




71 74

63

10 14 16


City of Nedlands 63

Industry High 78

WA average 58

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ -

53

Control of graffiti, vandalism and anti-social behaviour





15

48

30

8

0

100




72 75 67

10 14 16


City of Nedlands 67

Industry High 76

WA average 58

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ +

54

Participation in unpaid voluntary work

Industry Comparisons ^ % volunteered

Q. Over the past 12 months, has anyone in your household done any unpaid voluntary work? This includes welfare work, involvement in committees, helping out with local sporting clubs, canteen duties, etc.

Base: All respondents, excludes ‘unsure’ and ‘no response’ (n = 412)

^. CATALYSE Industry Standards * NB: Small sample size

Variances across the community % volunteered

City of Nedlands 55

High 80

Average 58

Volunteered in past 12 months % of respondents

55

45 Yes

No

55

CWS

Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

60% 59% 49% 55% 55% 55% 50% 63% 67% 65% 49% 90%* 64% 48% 49% 51%


61 55

10 14 16

NA

Built Environment

The area's character and identity





18

41

31

8

2

100




71 74 67

10 14 16


City of Nedlands 67

Industry High 77

WA average 63

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ -

57

Planning and building approvals





3

21

36

27

13

100




50 52 44

10 14 16


City of Nedlands 44

Industry High 63

WA average 49

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ - - - +

58

Access to housing that meets your needs





12

37 33

14

4

100




60

10 14 16


City of Nedlands 60

Industry High 70

WA average 63

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ + - - + -

59

NA NA

Mix and diversity of housing types in your local area





9

33

34

19

6

100




62 64

55

10 14 16


City of Nedlands 55

Industry High 70

WA average 64

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ + + + -

60

Density and design of housing in your local area





11

33

32

17

7

100




61 64 56

10 14 16


City of Nedlands 56

Industry High 69

WA average 62

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ + -

61

Road maintenance





12

45 30

9

4

100




68 71 63

10 14 16


City of Nedlands 63

Industry High 77

WA average 58

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

62

Traffic management and control on local roads





8

38

31

16

7

100




55 62

56

10 14 16


City of Nedlands 56

Industry High 66

WA average 57

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ + - -

63

Footpaths and cycleways





6

35

32

17

9

100




61 65

53

10 14 16


City of Nedlands 53

Industry High 72

WA average 57

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

64

Streetscapes





8

32

39

17

4

100




67

56

10 14 16


City of Nedlands 56

Industry High 72

WA average 57

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

65

NA

Should the City plant more trees on your street?

44

5

51

Unsure Yes No

The City of Nedlands should plant

more trees on my street?

% of respondents

Q. Do you think the City of Nedlands should plant more trees on your street?

Base: All respondents, excludes ‘no response’’ (n = 421).

Views are divided about planting more trees on

residents’ own streets. While 44% say ‘yes’ another

51% say ‘no’.

There is greatest support for more trees to be

planted on streets in the Dalkeith Ward and least

support in the Hollywood Ward and among those

affected by a disability or impairment.

% of respondents – ‘yes’

City should

plant more trees

on my street

Dalkeith Ward 53%

Melvista Ward 42%

Hollywood Ward 38%

Coastal Ward 47%

Male 40%

Female 48%

No children in household 42%

Child aged 0-5 in household 50%



Child aged 19+ in household 40%

18-34 years 50%

35-54 years 49%

55-64 years 42%

65+ years 41%

Disability or impairment 35%

66

Should the City be more proactive in supplying

and replacing street trees?

63 12

25

Unsure Yes No

The City of Nedlands should be more proactive in

supplying and replacing street trees?

% of respondents

Q. Do you think the City of Nedlands should be more proactive in supplying and replacing street trees?


63% of residents think the City should be more

proactive in supplying and replacing street trees.

Support is highest among 18-34 year olds and lowest

among those in the Hollywood Ward and residents

affected by a disability or impairment.

% of respondents – ‘yes’

City should be more

proactive in supplying

& replacing street trees

Dalkeith Ward 67%

Melvista Ward 64%

Hollywood Ward 56%

Coastal Ward 67%

Male 61%

Female 64%






18-34 years 80%

35-54 years 62%

55-64 years 68%

65+ years 60%


67

Street lighting





7

41

33

14

5

100




58

10 14 16


City of Nedlands 58

Industry High 75

WA average 60

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ - -

68

NA NA

Parking management and control





4

33

41

12

9

100




56 61

52

10 14 16


City of Nedlands 52

Industry High 68

WA average 54

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

69

Should the City tighten parking restrictions in

residential areas?

40

11

49

Unsure Yes No

The City of Nedlands should tighten

parking restrictions in residential areas

% of respondents

Q. Do you think the City of Nedlands should tighten parking restrictions in residential areas?


Views are divided about tightening parking restrictions in residential areas. While 49% say ‘no’, another 40% say ‘yes’.

There is greater support for tightening restrictions in the Melvista and Hollywood Wards, and among seniors.

Support is lower among those in the Coast Ward and with young children.

% of respondents - ‘yes’

City should tighten

parking restrictions in

residential areas

Dalkeith Ward 37%

Melvista Ward 47%

Hollywood Ward 44%

Coastal Ward 27%

Male 42%

Female 37%






18-34 years 10%

35-54 years 37%

55-64 years 27%

65+ years 51%


70

Access to public transport





16

36 33

12

2

100




70 70 63

10 14 16


City of Nedlands 63

Industry High 83

WA average 66

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- + - +

71

Natural Environment

Efforts to promote and adopt sustainable practices





7

33

43

14

3

100




57

10 14 16


City of Nedlands 57

Industry High 75

WA average 59

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- -

73

NA NA

Weekly rubbish collections





38

48

13

1 0

100




85 88 81

10 14 16


City of Nedlands 81

Industry High 88

WA average 82

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

74

Fortnightly recycling collections





38

47

14

1 0

100




84 84 81

10 14 16


City of Nedlands 81

Industry High 89

WA average 78

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

75

Fortnightly green waste collections





39

46

14

1 0

100




86 80

10 14 16


City of Nedlands 80

Industry High NA

WA average NA

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

76

NA

Verge side bulk rubbish collections





33

43

19

5 1

100




75 75 75

10 14 16


City of Nedlands 75

Industry High 84

WA average 71

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+ -

77

Management of food, health, noise and pollution issues





10

43 36

9

2

100




63 66 62

10 14 16


City of Nedlands 62

Industry High 73

WA average 58

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

+

78

Animal and pest control





9

38 38

12

4

100




66 67 59

10 14 16


City of Nedlands 59

Industry High 76

WA average 58

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

-

79

Use of, and communication about the use of

pesticides used for weed and pest control





6

24

34

26

10

100




48

10 14 16


City of Nedlands 48

Industry High NA

WA average NA

ABOVE

ON PAR

BELOW

WELL ABOVE



Dalk

eith W

ard

Melv

ista

Ward

Holly

wood W

ard

Coasta

l W

ard

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

65+

years

Dis

abili

ty

- -

80

NA NA

Overview of Community Variances

Summary of community variances C

om

munity

Govern

ance

82

Dalk

eith

Ward

Melv

ista

Ward

Holly

wood

Ward

Coasta

l

Ward

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

55+

years

Dis

abili

ty

A place to live +

Governing Organisation - + Value for money - - + Leadership - + Promoting the area - Transparency - + Consultation - + Informing community - + Website - - Newsletter - + Newpaper - + Customer service - Babies & toddlers - - - Youth + - + - - + Families

Seniors + - + + Disability - - - Community buildings + Sport & recreation - - + Sporting clubs - + + Playgrounds, parks & reserves + - - - + Library - - + Festivals, events & cultural - Public art - + Safety & security + - Graffiti, vandalism & ASB + +

Summary of community variances B

uilt

Environm

ent

Natu

ral E

nvironm

ent

83

Dalk

eith

Ward

Melv

ista

Ward

Holly

wood

Ward

Coasta

l

Ward

Male

Fem

ale

No c

hild

ren

Child

0-5

Child

6-1

2

Child

13-1

8

Child

19+

18-3

4 y

ears

35-5

4 y

ears

55-6

4 y

ears

55+

years

Dis

abili

ty

Area's character & identity + -

Planning & building approvals + - - - +

Access to housing + + - - + -

Mix & diversity of housing + + + + -

Density & design of housing + + -

Road maintenance -

Traffic management & control + + - -

Footpaths & cycleways

Streetscapes -

Street lighting + - -

Parking management & control -

Public transport - + - +

Sustainable practices - -

Rubbish collections

Recycling collections -

Green waste collections -

Bulk rubish collections + -

Food, health, noise & pollution +

Animal & pest control -

Pesticides: weed and pest control - -

Moving Forward

Overall, the City of Nedlands continues to be a sound performer. As a place to live, the

City’s performance index score is above the MARKYT National Index Score, and as a

governing organisation, the City’s score is on par with the national standard.

The City has perceived strengths in waste services, road maintenance and traffic

management. These areas are all performing above the MARKYT National Index Scores.

Moving forward, the community would like the City to focus on 6 key priorities:

1. Footpaths and cycleways

2. The management of trees and other vegetation

3. Parking management and control

4. Traffic management and control

5. Planning and building approvals, especially relating to housing density and design

6. Underground power

The City may also like to review ways to improve leadership, consultation, communication,

and services for youth as these areas are performing below the national standards.

Moving Forward

85

www.catalyse.com.au

Office 3, 996 Hay Street, Perth WA 6000

PO Box 8007, Cloisters Square WA 6850

Phone +618 9226 5674

Email: [email protected]

ABN 20 108 620 855

2016 community scorecard - nedlands.wa.gov.au community... · respondents would like better...

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