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2 Register Today at http://www.pmbaconferences.com/toronto/home

» TORONTO | METRO TORONTO CONVENTION CENTRE | MAY 9 - 12, 2016 «

I am honoured to once again be behind the wheel for the 20th edition ofProjectWorld*BusinessAnalystWorld Toronto.

ProjectWorld*BusinessAnalystWorld is the leading educational training conference for project professionals and business analysts. As an endorsed education provider, PW*BAW offers attendees PDUs and CDU’s for each hour of learning. Delegates can acquire up to 26 credits over a four day period. With the support of three dedicated Advisory Boards, along with the local IIBA, PMI and ACMP Chapters, our goal is to provide the insight, education, and relationships necessary for project success.

This year we are Bringing It All Together in a four day event featuring over 60 innovative symposia sessions, 30+ full day workshops, new ½ day workshop/keynotes packages and non-stop networking.

The 2016 keynote speakers are so entertaining and engaging you’ll forget that you’re actually learning! Jeff Havens will help you become a better leader by showing you everything you should avoid before wrapping up with a serious conversation about the kind of leaders we should all strive to become.

Change is inevitable, but it doesn’t have to be painful. Join Gregg Brown as he teaches you to flex your “change muscles” You will also walk away with 5 strategies to help you and your team remain productive during turbulent times and increase your capability to handle change.

Marty Clarke kicks off Tuesday morning with “Communication Land Mines! Communication Catastrophes and How to Avoid Them”. Expect a dramatic increase in your ability to articulate with credibility and authority as well as an immediate increase in overall communications confidence. Plus you’ll laugh a lot, because Marty is really funny.

If you are subscriber to BATimes and/or Projectimes, you are no doubt familiar with our closing keynote, Kupe Kupersmith. Kupe is going to wrap up things by showing you how to take all the ideas you learned at the conference and apply them so you can innovate in your career.

The following pages will prove that ProjectWorld*BusinessAnalystWorld is an event not to be missed. Symposia sessions are facilitated by leading experts and practitioners while the workshop program provides a ‘deeper-dive’ into pertinent subject matter. Our flexible registration process allows you to create a package that bests suits your time and budget.

As always, should you have any questions or require additional information, please don’t hesitate to contact me directly.

Thank you, I look forward to seeing you at ProjectWorld*BusinessAnalystWorld Toronto.

Amy RuddellSenior Group DirectorProjectWorld*[email protected]

GREETINGS FROM THE CONFERENCE DIRECTOR

» REGISTER TODAY | ONLINE USE PROMO CODE DM1 TO RECEIVE EARLY BIRD PRICING «

3Register Today at http://www.pmbaconferences.com/toronto/home

PROJECTWORLDNesha Ali CIBC

Marc Blanchette Past President, PMI Technology Triangle Chapter

Kiron Bondale TD Bank

Shari Bricks PMI, Southern Ontario Chapter

Joe Campa PMI Durham Highlands Chapter

Tibi Chivaran BMO

Mihaela Duceag PMI Lakeshore Chapter

Cheri Essner KoreBuilders.com

Darlene Gies RBC

Jeffrey Manhardt PMI Buffalo Chapter

Eunice Masterson ScotiaBank

Barbara Mitchell SunLife

Anne Murray Ministry of Government Services

Thomas Palantzas Global Knowledge

PROJECTWORLDTeam Leaders

Project Coordinators

Project Managers

Project Directors

Strategic Managers

Education and Training Professionals

Directors and Managers

Software Programming Managers

R&D Managers

Change Managers

BUSINESS ANALYST WORLDNicole Bardeau IIBA Waterloo Wellington Chapter

Lyndon Blackbird BMO

Harold Bross President, IIBA Toronto Chapter

Nicholas Cioran Blueprint

Augustine Fan CIBC

Ian Kerins RBC

Natasha Kordonska TD Bank

Mitchella Mahalingam

ScotiaBank

Becky Reynolds RBC

Allison Straker BMO

BUSINESS ANALYST WORLDBusiness Analysts

Systems Analysts

Business Technologists

Technical Analysts

Requirements Analysts

Requirements Planners

Process Managers

Product Design & Development Professionals

Business Process Engineers

Education and Training Professionals

Directors and Managers

IS/IT Managers

Quality Assurance Managers

Software Programming Managers

CHANGE MANAGEMENT

Richard BatchelorPresident, Association of Change Management Professionals, Toronto Chapter

Kiron Bondale TD Bank

Siobhan Brown TidalShift

Cindy Smith CIBC

Dave Smyth AMPG International

Angie Sullivan TD Canada Trust

How you can benefit from attending:

• Focused Symposium Conference TracksLearn from the real-world experiences of industry experts and practitioners who will show you how to achieve outstanding business results. Symposium sessions are organized for easy navigation of the conference program.

• NetworkingTake advantage of the formal & informal networking opportunities including: roundtable discussions, networking receptions, speaker meet and greet and many other informal opportunities to share ideas!

• Earn Valuable PDUs and CDU’sWe are IIBA and PMI Registered Education Provider (REP). Our attendees who require PDUs or CDU’s can earn one for each hour of education at the conference.

• A World of KnowledgeFrom the opening Keynote to the close PW*BAW’s are filled with industry leading education and non-stop opportunities to learn. You will walk away with the mission critical skills you can put into practice as soon as you get back to your office.

ADVISORY BOARDS

WHO ATTENDS

WHY ATTEND



BUILD A CASE FOR ATTENDING PROJECTWORLD*BAWORLD TORONTO

LOCATION | ACCOMMODATION

Host Hotel: The Intercontinental Toronto Centre Hotel225 Front Street, Toronto, ON M5V 2X3RESERVATIONS: 1-800-235-4670Ph: 416-597-1400 Fx: 416-597-8162

Metro Toronto Convention Centre, South Building 222 Bremner Boulevard, Toronto M5V 3L9www.mtccc.com

ProjectWorld* BusinessAnalystWorld Toronto will held at the Metro Toronto Convention Centre in the South Building, located in the heart of vibrant downtown Toronto, a thriving multicultural mosaic. We’re within walking distance of the waterfront, fine shopping, restaurants and attractions. The city’s business, financial, fashion and cultural districts are minutes from our doorstep. Plus, we’re only a 20-minute drive from Pearson International Airport.

Group Discount Rate Available *To take advantage of the group discount rate, please mention you are attending

Project World 2016 when reserving your room.

Reservations can also be made online at:https://resweb.passkey.com/go/ProjectWorld2016

You and your company both gain at ProjectWorld*BusinessAnalystWorld Toronto.A three-year study of 2,500 firms by the Society of Training and Development found definitive evidence linking increased training investments to more favorable financial results for companies. Firms that increased training investment saw higher shareholder returns and enjoyed higher profit margins. Research from Hackett Benchmarking and Research revealed that companies that increased spending on training averaged voluntary employee turnover rates of 7% compared to 16% for those companies that spent less.

PW*BAW Toronto will benefit you, your team and your organization by:

• Increasing productivity and effectiveness• Providing new and upgraded skills• Inspiring superior performance• Motivating you to set goals that achieve positive results• Teaching leadership and influence in the workplace• Heightening creative and analytical skills to generate

better solutions and decisions• Increasing your ability to collaborate up, down and across

the organization• Focusing on greater alignment with organizational goals• Increasing confidence, recognition, and visibility• Improving job satisfaction and employee retention• Getting up-to-date on the latest trends and developments

in the workplace

You will return to your job refreshed, motivated, energized, and feeling valued by your organization. You’ll return armed with:

• The tools and techniques that you need to achieve optimal productivity

• New skills, best practices, and strategies that you will use right away and share with your colleagues

• Fresh ideas and insights gained from peer-to-peer networking with PMs, BAs and CMs from across North America and around the world

PW*BAW TORONTO DELIVERS INCREDIBLE VALUE.In just a few value-packed days, your investment will pay off in increased skills, knowledge, resources, and a powerful professional network – combine those with renewed motivation, and PW*BAW is clearly your must-attend training event of the year. Not only does your registration include premium training, expert faculty, and peer networking, it also includes:

• Meals and social events• Sponsor exhibits and presentations• Pre-Conference Webinar• Conference materials• 75+ learning opportunities• Proceedings for all sessions provided online for pre-event and

post-event access.• Access to special low hotel rates



KEYNOTE PRESENTATIONS

Monday May 9th, 2016 | 8:30am - 9:45amYou’ve probably been told how to be a better leader. Now enjoy learning how to be a terrible one. In his hilarious Unleash Your Inner Tyrant!, Jeff Havens will ‘encourage’ you to engage in all the worst leadership practices imaginable, from ruling by fear to outsourcing blame and more. Filled with an impressive array of studies, statistics, real-world examples and case studies, Unleash Your Inner Tyrant! will help you become a better leader by showing you exactly what not to do. Because improving your leadership doesn’t have to be boring.

Tuesday May 10th, 2016 | 8:30am - 9:45amExtremely upbeat, funny, and very energetic, this Keynote is very short on theory and very long on practical application as Marty walks you around the land mines lurking on:

The Phone Voice Mail E-Mail

Your professional credibility hangs in the balance!Based on Marty’s book, practical tips and techniques for making material improvements in communication ability are in store for the entire audience. Expect a dramatic increase in your ability to articulate yourself with credibility and authority as well as an immediate increase in overall communications confidence.

Monday May 25th, 2015 | 2:45pm - 4:00pmMost change models don’t address how to increase our capacity to handle change. Resilience does. Resilience is the ability to remain productive, particularly during change. In today’s projectized world of large scale change, the BA and PM’s ability to display resilience is a critical element of success. Research has shown that resilience can be learned. We don’t need to be born with it! Successful Bas and PMs channel the energy of change to assist their teams and their organizations in achieving better project outcomes. The key for us is to develop our ability to be strategic and not reactive!

Tuesday May 10th, 2016 | 2:45pm - 4:00pmEveryone wants to innovate...right? Innovation is the creation of something new through the use of imagination. Of course we all want to innovate. So why don’t you see innovation taking place more often? To innovate you have to be willing to leave your comfort zone. You have to be willing to take chances and fail more than succeed. Innovation requires behavior changes. To change you have to take some risks. It is easy to say we want to innovate, but when it comes down to walking the walk it is not so easy. It’s actually a little scary.In this session Kupe will get you ready to accept all the great ideas you are learning during the conference so you can innovate in your career. Be ready to begin working on your action plan. A few of you will get the chance to feel what it’s like to take risks. Getting comfortable with that feeling, will allow you to take more risks and make innovation a habit.

MONDAY MAY 9, 2016

TUESDAY MAY 10, 2016



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PMI CERTIFICATIONDESIGNATED AREAS

LEADERSHIP

TECHNICAL PROJECT MANAGEMENT

STRATEGIC & BUSINESS MANAGEMENT



Finance for the Non-Financial Manager

Dom Cianflone Synergy Management

Consulting Professional Corporation

Building Partnerships Through Professional

Negotiation SkillsKaren Rae ShortKRS Marketing

Leading Through Change-Building Your 3Q Leadership

Irene BeckerJust Coach It - The 3Q Edge

Managing Transitory Teams Eric Bloom

Manager Mechanics


The Art of Positive Politics: A Key to Delivering Successful Projects

Vijay VermaTRIUMF

Researcher Emeritus

Badass Business Analysis TechniquesBob PrentissBob the BA

Communicating Like a Leader

David BarrettSolutions Network

Strategic Leadership for Project ManagersMark Hollingsworth5i Strategic Affairs

Business Analysis Essentials: Fix

Requirements Problems Before They Start

Phil VincentPhil Vincent & Associates

Project Change Management Essentials

Dale ChristensonProject Management Centre of

Excellnce Inc.

The Executive Overview to Portfolio Management

Russell McDowellRussona Consulting Corp.

Business Case andValue Development

Richard LannonBraveWorld Inc.

Big Innovation Roadmap: Big Picture and Big Change

Ernie HughesHughes Global Network

Stakeholder Management: How Top Performers Drive Relationship and Project

SuccessDavid Po-Chedley

Cambridge Consulting

The Essentials of Business Architecture for Business

AnalystsRoger Burlton

Process Renewal Group

Highly EffectiveVirtual Teams Claire Sookman

Achieving Innovative Outcomes with the Project

Canvas Vince Mirabelli

Global Project Synergy Group

The Business Analyst’s Crash Course: The Essential

BA Toolkit Howard Podeswa

Noble Inc.

Facts Tell, Stories Sell: How to Storify Data and Information to Get Your

Point AcrossLori Silverman

Partners For Progress

WEDNESDAY MAY 11, 2016

The Power to Persuadeand Influence Without

AuthorityLori Silverman

Partners For Progress

Power and Influence in Project Management

Vijay VermaTRIUMF

Researcher Emeritus

How to be a Business Analyst in an Agile

EnvironmentBob PrentissBob the BA

Awaken yourLeadership Potential

Dom CianfloneSynergy Management

Consulting

Practical Lean for Project Teams - Using Lean to Work

on the Right ThingsMichelina DiNunno, arSensa

Elena Shulman, Telus

Use Cases, Business Rules, Data and User Interface Mockups - How it All Ties

TogetherNatasha Kordonska

TD Wealth

Managing Change, OCM, in a Project Environment

Jennifer GrahamJG&G Consulting Services Inc.

Projectizing Emotional IntelligenceGeoff Crane

Trent University

Strategic Business Analysis - Techniques to Uncover and

Define Business NeedRichard LannonBraveWorld Inc.

Getting Business Change to Stick

Roger Burlton & Sasha Aganova


TINA your Project Leader (Trust, Influence, Negotiate

and Awareness)Dale Christenson

Project ManagementCentre of Excellence Inc.

Facilitation for Business Analysts

Irene BeckerJust Coach It - The 3Q Edge

Improving Your Creative and Critical Thinking

Vincent MirabelliGlobal Project Synergy

Agile Boot Camp - An Introduction to the Topic

Kevin AguannoGenXus Management

Consulting

Business Process Modeling Across the System

Development Life Cycle - and its Links to Other BA Tools

Howard PodeswaNoble Inc.

THURSDAY MAY 12, 2016

SCHEDULE AT-A-GLANCE | HALF AND FULL DAY WORKSHOPS

10:15am - 3:00pm | 4 hours Workshops | Include AM and PM Keynote Presentations

8:30am - 4:30pm | 7 hours Workshops

CommunicationStrategies -

Tips and TricksIrene Becker

Just Coach It - The 3Q Edge

Healthy Conflict Management“2016 Style”

Karen Rae ShortKRS Marketing

How Improv Theatre Can Help You Not Only Manage Change But Thrive On It

Jay ReidThe Making-Box

The Steve Jobs Way - A Workshop on Innovation &

LeadershipEric Bloom

Manager Mechanics

MONDAY MAY 9, 2016

PROJECT MANAGEMENT BUSINESS ANALYSISCHANGE MANAGEMENT SHARED SKILLS

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PMI CERTIFICATION AREAS

CONFERENCE AT-A-GLANCE SYMPOSIA SESSIONS

Day-in-the-Life Scenarios: The Value of Simulation

ExercisesJackie Charko &Alice Greertsen

Halton Healthcare

8:30am -9:45am

3:15pm - 4:30pm

9:45am - 10:15am

4:30pm - 6:00pm

10:15am - 11:15am

11:30am - 12:30pm

12:45pm - 1:45pm

2:00pm - 3:00pm

Can the Zombie Apocalypse Help you

Survive your Projects?Hans Eckan

Suntrust Bank

Are Agile Projects Really More Successful?

The Real Factors that Make Agile Work

Pedro SerradorSerrador Project Management

Operational Readiness Planning:

A Science and an ArtJackie Charko &

Mark SaltHalton Healthcare

Enhancing Project Management Skills

through Power Management

Patty WenSierra Systems

How to Survive a Project Management Audit

Rakhi HendersonEntegrity Consulting Group

First Rule of Change Management: Don’t Talk About Change

ManagementSiohian Heaney

City of Vancouver

Change Management and the Relationship to PMP

MethodologyDave Davis

UBC Certificate in Program Management Advisory Member

Reinventing OrganizationsMichael Sahota

Agilitrix Inc.

The Dynamic Duo: PM & CM Team Up for

ExcellenceSibohan BrownTidalShift Ltd.

Lessons learned fromthe launch of the TreehouseGo App

Neal Bilow, PMPCorus Entertainment

Building Effective Collaboration in Virtual

Project TeamsRuss Milland

Virtuale Teams

Stakeholder Management: Indirect Practices of Tools and Techniques to Apply

for Project SuccessMeral AltinbilekMorgan Stanley

Be Agile: Mapping Your PMP Skills to an Agile

EnvironmentClinton Ages

Coach Clinton

Leading for Change™Mike Edwards

Leanintuit

Supporting Change through Influence

Neil DevlinHumber River Hospital

Curiosity Culture - Liberating Innate

PotentialRichard Batchelor,

Capillary ConsultingNik Beeson, Curiosity Culture

OPENING REMARKS & KEYNOTE PRESENTATIONUNLEASH YOUR INNER TYRANT

JEFF HAVENS, The Jeff Havens Company

KEYNOTE PRESENTATIONBUILDING LEADERSHIP RESILIENCE: 5 STRATEGIES FOR BAS/PMS TO

INCREASE THEIR EFFECTIVENESS DURING CHANGEGREGG BROWN, MSc PMP CTDP | TidalShift

EXHIBITOR SHOWCASE & BOOK SIGNING

ProjectWorld * BusinessAnalsystWorld NETWORKING RECEPTION AND SPONSOR SHOWCASE

PROJECT MANAGEMENT

LEADERSHIP STRATEGIC & BUSINESS MANAGEMENT TECHNICAL PROJECT MANAGEMENT

CHANGE MANAGEMENT

OPTIONAL LUNCH BREAK TIME


MONDAY MAY 9, 2016

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Use Cases, Business Rules, Data and User

Interface Mockups - How it All Ties TogetherNatasha Kordonska

TD Bank

8:30am -9:45am

3:15pm - 4:30pm

9:45am - 10:15am

4:30pm - 6:00pm

10:15am - 11:15am

11:30am - 12:30pm

12:45pm - 1:45pm

2:00pm - 3:00pm

Requirements Reuse. It’s Time

Mary Ann RodilTD Bank

The BA of the Future and How to Get There

Michael Leach

BA: First Line of Defense Against a Security Breach

Han’s EckmanSuntrust Bank

Climbing Into Their Skin – Stakeholder Analysis and

Empathy Development Techniques for Your BA

ToolkitRoseanne Baker

The BadAss BusinessAnalyst

Bob PrentissBob the BA

Interpersonal Skills for Effective and Efficient

Management!Meral AltinbilekMorgan Stanley

Followership, How to Create Success Where

Others Have FailedDavid Donaldson

TidalShift Consulting

Three P’s of Presentation Skills

Joan BinettiBlake, Cassels & Graydon

LLP

Awaken YourLeadership Potential

Dom CianfloneSynergy Management

10 Crazy Things that can Happen on an Agile

ProjectHans Aggarwal

Knowledge Edge Group

Cindy Brady & The Art of Escalation

Jennifer BattanTrissential

Align your Requirements to Corporate Business

Strategies Using Business Architecture

Daniel Lambert

Real Agility: dispelling the myths of Agile and Scrum

Mishkin BerteigBerteig Consulting

Coaches are Grown, Not Born: Developing Coaching Capability

Inside Your OrganizationShawn ButtonAgile Coach

How To Use LinkedIn To Position Yourself As An Expert & Augment The Profile Of Your

Organization In The Social Media Landscape

Leslie HushesPunchMedia

The BRM / Service Owner Tag Team For Portfolio

ManagementTroy DuMoulinPink Elephant


BUSINESS ANALYSIS

We are all leaders regardless of our job title and we have the ability to shift peoples mindset during change

Good leadership focuses on human interaction and connection, great leadership focuses on meaning and value

GREGG BROWN

JEFF HAVENS

SHARED SKILLS



MONDAY MAY 9, 2016

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You can find the session descriptions at www.pmbaconferences.com/toronto/program-overview.htmlSessions may change prior to event, look for more information at the website



From Strategy to Execution – Bridging the Gap

David BarrettSolutions Netwok

Leader or a Manager? The Art of Balancing Both to

Achieve SuccessVijay Verma

REPEATED AT 2:00PM

TINA Leadership ModelDale Christenson

Project Management Centre of Excellence Inc.

No-Bull Project Management: Dealing With

the Politics and People Issues that Bring Projects

DownDavid Po-Chedley

Cambridge Consulting

Conversation as a Core Business Process for

Project ManagersMark Hollingsworth5i Strategic Affairs

Leader or a Manager? The Art of Balancing Both to

Achieve SuccessVijay Verma

Shift: Coaching People Through Project Change

for BAs/PMsGregg BrownTidalShift Inc.

Weltanschauung and ResistanceDave Davis

UBC Certificate in Program Management Advisory Member

How much Change Management is enough?

Gail SeveriniCIBC

Investing in Strategic Change - Project Portfolio

ManagementRussell McDowell

Russona Consulting Corp.

Panel Discussion:Top 10 Apps for

Project Managers

How will Lean Six Sigma make me a better project

manager?Kiron Bondale

TD Bank

Motivation is the Key to Leading a Successful

Project TeamHadir Ashry

Diversified Communications

Lesson Learned: State of the Art Risk Management Tools and Techniques for

Industrial ProjectsPeter Stumpf

Siemens Canada Ltd.

The BA Professional (R)Evolution– Next Stop:

Change AgentDeb Oliver & Jas Phul

IIBA International

Panel Discussion:How do you make change

stick?

Building a Change NetworkKaty Knox

StillMeadow Knowledge

KEYNOTE PRESENTATIONCOMMUNICATION LAND MINES! COMMUNICATION CATASTROPHES

AND HOW TO AVOID THEMMARTY CLARKE | Martin Productions

CLOSING KEYNOTE PRESENTATIONDON’T HESITATE…TAKE RISKS TO INNOVATE

KUPE KUPERSMITH | B2T Training


PROJECT MANAGEMENT CHANGE MANAGEMENT



8:30am -9:45am

3:15pm - 4:30pm

9:45am - 10:15am

10:15am - 11:15am

11:30am - 12:30pm

12:45pm - 1:45pm

2:00pm - 3:00pm

CONFERENCE AT-A-GLANCE SYMPOSIA SESSIONS


PMI CERTIFICATION AREASLEADERSHIP STRATEGIC & BUSINESS MANAGEMENT TECHNICAL PROJECT MANAGEMENTL S T

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The Lean BA - Using Lean Principles to Reduce

Requirements Cycle TimeMichelina DiNunno

Analysis planning in Agile - yes, you still do it!

Ryland LaytonSlalom Consulting

Seven Process Tools for Business Analysts

Roger Burlton &Sasha Aganova


The Evolution of Process Design to Engage and

Retain MillennialsRoger Burlton

Getting the BA Work Plan to Work for YouJennifer Battan

Trissential

BA The Best:Climbing the BA Ladder

Clinton AgesCoach Clinton

BPM Salary SurveyResults

Gregg RockBrainstorm Group

The Soft Skill Salsa: Why Emotional Intelligence

Matters for Project Success

Geoff CraneTrent University

Tick…Tick…BOOMUsing Influence to Make Generational Conflict a

Thing of the PastBob PrentissBob the BA

Leading Well When the Heat is On; Making Good Decisions Under Pressure

Marty ClarkeMartin Productions

The Scope Checklist: An Innovative Approach to

Scoping Your Next ProjectElaine Marans

RMC Learning Solutions

Capability Assessments For Business Analysts

Kiri MartinRBC

How to Write a Use Case in Under an Hour

Phil Vincent

Better customer alignment is one of the primary reasons for adopting Agile. The amount of rework you are doing indicates

you aren’t there yetJason Benfield

Blueprint

Marketing Yourself for a Better Career

Hans EckanSuntrust Bank

The Game Changer: A New Kind of Leader for the New

World of WorkVanessa Judelman

Mosaic People Development

Driving Innovation with 20 Questions

Vince MirabelliGlobal Project Synergy Group


BUSINESS ANALYSISSHARED SKILLS



8:30am -9:45am

3:15pm - 4:30pm

9:45am - 10:15am

10:15am - 11:15am

11:30am - 12:30pm

12:45pm - 1:45pm

2:00pm - 3:00pm

To innovate you have to be willing to leave your comfort zone. You have to be willing to take chances

Nothing is going to have a bigger impact on your professional credibility that your ability (or inability) to communicate

KUPE KUPERSMITH

MARTY CLARKE


You can find the session descriptions at www.pmbaconferences.com/toronto/program-overview.htmlSessions may change prior to event, look for more information at the website

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WORKSHOP DESCRIPTIONSPROJECT MANAGEMENT BUSINESS ANALYSISCHANGE MANAGEMENT SHARED SKILLS

Communication Strategies - Tips and TricksIrene Becker, Just Coach It - The 3Q Edge

An interactive workshop that will help you understand your communication style, the communication styles of others and how you can build a bridge between different communication styles and hone your listening and communication skills to enable improved communication up, down and across with internal/external stakeholders and colleagues.

Audience: All Skill Level: All

10:15am - 3:00pm

Finance for the Non-Financial ManagerDom Cianflone, Synergy Management Consulting Professional Corporation

Finance for the Non-Financial Manager will help you make better management decisions by improving your financial skills and providing proven financial tools for measurement and evaluation. If you are in or getting ready for a management position...If you must prepare, interpret or approve budgets, financial reports, or business plans...If you want to be able to better understand and communicate financial results and performance of your organization...this workshop is for you. A series of case studies will be used to enhance learning.

Audience: PM | BA Skill Level: All

Healthy Conflict Management “2016 Style”Karen Rae Short, KRS Marketing

Business professionals constantly respond to people who often demonstrate ineffective communication styles; yet they are still expected to cope with others’ needs when stress levels are high and conflict happens. In this session, participants will learn about the five typical responses to conflict, the pros and cons of each, how to use each style appropriately to achieve the desired results and obtain the skills to handle difficult conversations.


Building Partnerships Through Professional Negotiation SkillsKaren Rae Short, KRS Marketing

Business professionals are expected to negotiate with suppliers, clients, even within your own organization. It could be to implement a large project, or to arrange cross-functional team work schedules. Understanding the needs of all parties and preparing to negotiate...not manipulate, is the professional approach in today’s work world. This highly interactive session will provide the tools to develop your professional negotiation skills.


The Steve Jobs Way. A Workshop on Innovation and LeadershipEric Bloom Manager Mechanics, LLC

Developed with the support of Jay Elliot (Steve Jobs former advisor, SVP of Apple, and author of The Steve Jobs Way) this workshop will teach you valuable information about two of the biggest strategies necessary to be successful in any industry - Innovation and Leadership.


How Improv Theatre Can Help You Not Only Manage Change But Thrive On It Jay Reid, The Making-Box

In Improv For Business we first demystify the world of improv theatre by explaining what improvisors do on stage and how these skills can be applied in the workplace. Then, we do series of simple improv exercises focused on heightening our energy and emotional comfort levels. From there we move into a series of interactive exercises that focus on active listening, spontaneity, problem solving and resilience.

Audience: CM Skill Level: All

MONDAYMAY 9, 2016

TUESDAYMAY 10, 2016

10:15am - 3:00pm

10:15am - 3:00pm

10:15am - 3:00pm

10:15am - 3:00pm

10:15am - 3:00pm




Managing Transitory TeamsEric Bloom, Manager Mechanics, LLC

Congratulations! A new team at your company is being created to start work on an exciting new project and you have been selected as the team’s leader. While this is a great opportunity, your new position is also highly visible and you are expected to immediately start getting results. Most of your new team members have never met before and those who have, never worked together.


10:15am - 3:00pm

Facts Tell, Stories Sell: How to Storify Data and Information to Get Your Point AcrossLori Silverman, Partners for Progress

How do you keep people energized and engaged while sharing facts and figures? How do you turn a pile of statistical information into something that’s meaningful? It’s not enough to wrap graphics around data and deliver them in a slick package. Nor is it someone else’s responsibility to extrapolate meaning from the numbers. It’s you — the person sharing the data — who has to craft and tell the story. Learn how to do so in this workshop.


Communicating Like a LeaderDavid Barrett, Schulich School of Business

Leaders at all levels of our organizations need to be great communicators. In fact poor communication skills is one of the top factors that can hold you back from a senior promotion within your organization. Stakeholders, customers, team members, senior management teams, sponsors and more all require a special and unique touch and approach to the way we communicate with them.


Highly Effective Virtual TeamsClaire Sookman, Virtual Team Builders

According to a study performed by MIT, a distance as low as 50 meters can cause dramatic reductions in the frequency of communication between team members, reducing efficiency and hindering innovative thought. This can make team members feel disconnected and sometimes even overlooked, This is one of the main reasons that 70% of Virtual teams fail to achieve their goals. This session will help PM’s, Team Members and BA’s work more effectively.


Leading Through Change-Building Your 3Q Leadership Edge Irene Becker, Just Coach It - The 3Q Edge

An interactive workshop that will introduce you to your most important leadership edge-your 3Q edge™ ; three critical leadership and life skills that you can learn to GROW at the speed of change. Understanding what builds and what thwarts your ability to lead through change, and how building your 3Q Leadership™ Edge can help you learn, communicate and LEAD through change.

Audience: CM Skill Level: Intermediate

Project Change Management Essentials Dale Christenson, Project Management Centre of Excellence Inc.

Project management and human change management (not change control) are inextricably linked to each other. In concert, they are also linked to project success and share many of the same critical success factors. You will not be bored! You will participate in individual and team exercises, a case study and a short simulation. You will be given a detailed workbook and templates.


TUESDAYMAY 10, 2016

WEDNESDAYMAY 11, 2016

10:15am - 3:00pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm




Big Innovation Roadmap: Big Picture and Big ChangeErnest Hughes, HughesGlobal Network

The toughest sales job for anyone, according to a recent research paper, “is to sell their own company on new ideas and opportunities.” Even successful organizations, filled with sensible people and led by smart managers can have difficulty with innovation and change. This interactive workshop explores why.


8:30am - 4:30pm

The Executive Overview to Portfolio Management Russell McDowell, Russona Consulting Corp.

Project Portfolio Management is a critical component in ensuring your organization maximizes the potential benefits from your strategic goals. Practitioners in change management understand that one of the critical “best practices” in achieving success in implementing the changes necessary to achieve your organization’s goals is to utilize “projectized activities”. Portfolio management ensure you are “doing the right projects”.

Audience: PM Skill Level: Intermediate

The Art of Positive Politics: A Key to Delivering Successful ProjectsVijay Verma, TRIUMF Researcher Emeritus

In this highly interactive workshop, you will understand the important keywords for positive and negative politics; identify three political positions; and increase your leadership effectiveness. You will learn many practical tips to create a climate of more collaboration, teamwork, synergy, commitment and motivation for getting things done and leading people to their peak performance by using the art of positive politics.

Audience: PM Skill Level: All

Stakeholder Management: How Top Performers Drive Relationship and Project SuccessDavid Po-Chedley, Cambridge Consulting, Inc.

In this fast paced, entertaining and interactive session, you will learn how to dramatically improve your effectiveness by developing approaches for dealing with all types of stakeholder behaviors and styles. You will walk away with practical and immediately applicable tips and techniques that will contribute to more consistent project success.


Strategic Leadership for Project ManagersMark Hollingsworth, 5i Strategic Affairs

Early in their careers, PMs often manage the latter stages of the VIP Strategic Leadership Cycle; that is, during the definition of a Project Portfolio and the management of individual projects (Steps 4-5). However, to rise up the managerial ranks, they need to gain a better understanding of the initial stages of the cycle (Steps 1-3) – and gain a better appreciation of creating a compelling 3-5 vision or objective, a clear road-map and scorecard. They also need to move away from their reliance on their technical skills and to grow and develop their leadership (EI) skills. This 1 day session allows PMs to learn some new tools and concepts in order to do just that!


Achieving Innovative Outcomes with the Project Canvas Vincent Mirabelli, Global Project Synergy Group

In “Achieving Innovative Outcomes with the Project Canvas”, through a group case study, using powerful tools and techniques including the “Hot Seat”, after this intense and interactive workshop, you’ll walk away with a clear direction and defined next steps to take your business and projects to the next level.

Audience: PM Skill Level: Advanced


8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm




Badass Business Analysis TechniquesBob Prentiss, Bob the BA

Are you ready to learn and practice some new and very helpful techniques you have never heard of before? Are you ready to expand your frame of reference and re-look at how you facilitate? It does not take a Badass Business Analyst to learn these new techniques, but if you are willing, you are well on your way to becoming a Badass Business Analyst!

Audience: BA Skill Level: All

8:30am - 4:30pm

The Business Analyst’s Crash Course: The Essential BA ToolkitHoward Podeswa, Noble Inc.

An intensive course covering the main tools used by the Business Analyst. The emphasis of the course is on learning practical techniques that can immediately be put to use in interactions with business stakeholders and in the creation of subsequent requirements artifacts. The course is applicable to all those serving the BA function – whether as part of other duties or as a dedicated role: New BA practitioners gain hands-on experience in applying it


Business Case and Value DevelopmentRichard Lannon, BraveWorld Inc.

The business case is a multi-purpose document that generates support to turn an opportunity into reality. It explains the present environment and problem, the opportunities, impacts and options and provides clear recommendations with the financial impacts analyzed. The complexity of a business case and time taken to prepare it depends on the business problem or initiative.


The Essentials of Business Architecture for Business AnalystsRoger Burlton, Process Renewal Group

Business Architecture is hot. A useful Business Architecture defines the structure of the envisioned business and the priorities for integrated change. It clearly articulates what we strive to accomplish (the ends) and defines what we have to build, connect and do to accomplish it (the means). It seems natural for Business Analysts to aspire to this challenge. This workshop will help you learn and practice some of its essential elements.

Audience: BA Skill Level: Intermediate

Business Analysis Essentials: Fix Requirements Problems Before They Start Phil Vincent, Phil Vincent & Associates

Using a case study and hands-on group exercises, we will apply a disciplined approach to define the business need and the solution scope, use visual models to help ask the right questions, and use requirements management techniques to make sure the solution actually meets the business need. An interactive exercise at the end of the workshop helps you to informally assess your personal readiness to sit for the PMI-PBA® certification exam.


The Power to Persuade and Influence Without Authority Lori Silverman, Partners for Progress

How often do you need others to take action or change their mind? Ever wonder why some people are more successful at getting these outcomes? What can you do to get the same results? Anyone can be influenced or persuaded; the challenge is learning what techniques really work, what approaches often do not, and why. Learn how to enhance your credibility, when to use persuasion or influence, and numerous proven techniques to obtain what you need.



8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

THURSDAYMAY 12, 2016




Awaken your Leadership PotentialDom Cianflone, Synergy Management ConsultingWhy should you broaden your definition of leadership? How does your leadership and personality style impact your ability to lead people, reinvigorate an organization, or change culture? The purpose of this session is to allow leaders to understand one’s leadership equations and their flexibility in navigating beyond their comfort zones. This session is about self-awareness Audience: PM | BA Skill Level: Advanced

8:30am - 4:30pm

Power and Influence in Project Management Vijay Verma, TRIUMF Researcher Emeritus

Most project managers have enormous responsibility but not enough formal authority. The techniques and reminders covered in this highly interactive and engaging workshop will give you many practical tips that you can immediately use to understand the dynamics of power and politics and learn how to use your power effectively in your own organization to enhance collaboration, teamwork and commitment from your stakeholders.


Practical Lean for Project Teams - Using Lean to Work on the Right Things Michelina DiNunno, arSensa; Elena Shulman, Telus

Lean emphasizes shortest lead-time, highest quality, and lowest cost by changing the way people approach customer value, collaboration, and problem solving. In this hands-on workshop, participants will learn about Lean and how to tailor principles to project activities. Key focus: - Lean principles and techniques - Value-add vs. non-value-add activities- Determining what’s most important - Understanding customers and stakeholders


Improving Your Creative and Critical ThinkingVincent Mirabelli, Global Project Synergy Group

“If nothing changes, then nothing changes” The world of business, and by extension project management and business analysis, has changed dramatically in recent years, with new tools, techniques and technologies replacing old, obsolete ones. Learn how to balance logic with invention, and the principles behind critical thinking and the tools used to arrive at the best solution, achieving maximum value your projects, and organization.


Managing Change, OCM, in a Project EnvironmentJennifer Graham, JG&G Consulting Services Inc.

By supporting project management and realizing projects, organizations and project managers not only develop and realize new products and services that simultaneously improve competencies and expand capabilities, they also implement change. This workshop examines change management in relation to realizing projects, suggesting that all organizations and project managers should integrate it into their project processes.


Getting Business Change to Stick Sasha Aganova, Process Renewal Group

Change agents typically do not apply the same degree of rigor to human behaviors that they did to business design. This workshop will change this. It will let you apply a simple set of techniques integrated with the core activities to connect the ‘soft’ side with the ‘hard’ side. It will reach beyond traditional change management to include motivation, culture and behavioral sustainability designed in from the start not added on at the end.

Audience: PM Skill Level: Advanced


8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm




Agile Boot Camp - An Introduction to the TopicKevin Aguanno, GenXus Management Consulting

Today’s projects often confront us with a huge challenge: continually-changing requirements. How can we estimate, plan, or even make progress when the things keep changing? Traditional project approaches suggest that we take a snapshot of the requirements as a baseline, and then use change control in an attempt to minimize the impact of any shifting requirements. Sometimes, however, these changes are a reality that the project sponsor has to accommodate. The new Agile Management methods help deal with these situations.


8:30am - 4:30pm

TINA Leadership ModelDale Christenson, Project Management Centre of Excellence Inc.

Participants will explore the necessary leadership needed to successfully manage projects when their sponsor or senior management are naïve, indifferent or obstructive in their critical role. The leadership competencies that are reviewed and exercised are part of the TINA Model™ (trust, influence, negotiate and awareness). Participants will also leave the workshop with several useful tools to assist their application of the TINA Model™.


How to be a Business Analyst in an Agile EnvironmentBob Prentiss, Bob the BA

Confused by Agile? Don’t know how you fit in as a Business Analyst? There are many approaches to Agile but very few initially address how the Business Analyst fits into the approach. This 1-day course helps to identify how the Business Analyst performs their work giving them the essential skills to successfully navigate an Agile environment.


Use cases, Business Rules, Data and User Interface Mockups - How it All Ties TogetherNatasha Kordonska, TD Wealth

In this workshop you will learn a simple and effective way to tie familiar modelling techniques such as use cases, business rules, data, and UI together to create a complete and integrated model of the future solution.


Projectizing Emotional Intelligence Geoff Crane,

Over and above the technical skills their professions demand, workers today need strong emotional and social competencies to be able to compete for top jobs. This workshop offers the way in. Delivering the very latest in emotional intelligence research, you will gain better emotional self-awareness and learn to express yourself in ways that: resolve conflict, build trust, reduce stress and solve problems. This is a very fast-paced and fun day, filled with interactive sessions perfectly tailored to the abilities of everyone present.


Business Process Modeling Across the System Development Life Cycle -and its Links to Other BA Tools Howard Podeswa, Noble Inc.

The workshop covers how Business Process Modeling (BPM) is used in practice by following a case study through the project life cycle. At each point, BPM activities and deliverable are highlighted and their links to complementary BA techniques is explored. Special emphasis is placed on the BPMN and UML standards and guidelines are provided for when to use these standards over the life cycle.



8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm

8:30am - 4:30pm



WORKSHOP DESCRIPTIONS

GROUP DISCOUNT CODES

PROJECT MANAGEMENT BUSINESS ANALYSISCHANGE MANAGEMENT SHARED SKILLS

Strategic Business Analysis - Techniques to Uncover and Define Business NeedRichard Lannon, BraveWorld Inc.

Uncover the tools and techniques used to help to discover, understand and communicate business needs. There are tools that will allow you to do this but you need to know the what, the why and the when to apply a technique, the limitations and strength and establish the communication approach articulate the needs and capabilities of the organization. The Strategic Business Analysis tools are an important part of your success tool box.


8:30am - 4:30pm

Facilitation for Business Analysts Irene Becker, Just Coach It - The 3Q Edge

An interactive workshop on effective facilitation for Business Analysts. Learn how to plan an effective facilitation session and create the right environment. Develop critical facilitation skills that help you facilitate improved meetings, deal effectively with challenges, resolve conflict and transform it into connection (when possible). Build stakeholder engagement, buy-in and results.



8:30am - 4:30pm

Company Group CodeAecon Group Inc. GC-AECG

AGF Investments Inc. GC-AGF

Agricorp GC-AGRC

Allstate GC-ALST

AMD GC-AMD

Amgen Canada Inc. GC-AMG

GC-APOTEX GC-APOTEX

Bank of Montreal GC-BMO

Bell Canada GC-BELL

Blast Radius GC-BLAST

BrantTel GC-BRANT

CAA South Central Ontario Region GC-CAA

Callisto Integration (Aseco Integrated Systems)

GC-CALLISTO

Canadian Tire GC-CANT

Capital One Canada GC-CAPT

CGI GC-CGI

CIBC GC-CIBC

City of Mississauga GC-COM

Davis & Henderson GC-DNH

Deloitte GC-DEL

Dundee Group of Companies GC-DUND

Economical Insurance Group (The) GC-TEIG

Enbridge GC-ENB

ESRI Canada GC-ESRI

First Canadian Title GC-FCT

Fidelity GC-FIDEL

GE Capital GC-GEC

Government of Ontario GC-GOVONT

Federal Government GC-GOVT

Company Group CodeGreat West Life GC-GWL

Halton Region GC-HALT

Healthcare of Ontario Pension Plan GC-HOOP

Home Hardware GC-HOMEH

HP (Hewlett Packard) GC-HP

Independent Electricity System Operator GC-IESO

Intact Financial Corporation GC-INTCT

Interac GC-INTERAC

ITsource GC-ITS

L & T Infotech GC-LNT

Loblaws Company GC-LOBL

Manulife / John Hancock GC-MANUL

Ministry of Transportation GC-MTO

Mohawk College GC-MOHAWK

MetroLinx GC-MTLX

Mosaic GC-MOSAIC

MTS Allstream GC-MTSA

OLG GC-OLG

Ontario Teacher’s Pension Plan GC-OTPP

PureFacts Financial Solutions GC-PURE

RBC GC-RBC

Region of Peel GC-ROP

Rogers GC-ROG

SAS Canada GC-SASC

Scotiabank GC-SCOTIA

Sears GC-SEARS

Shaw Media GC-SHAW

Shoppers Drug Mart GC-SDM

Siemens Canada Ltd. GC-SIEM

Company Group CodeStarTech GC-START

SunLife GC-SUNL

Symcor GC-SYMC

Tangerine Bank GC-TANG

TD Bank Group GC-TDB

Telus GC-TELUS

Teranet GC-TERA

Travelers Insurance GC-TRAV

The Dominion GC-DOM

Transamerica Life Canada GC-TRANSA

TTC GC-TTC

University of Guelph GC-UOG

VERAX, Inc. GC-VERX

Wegmans Food Markets GC-WEG

William Osler Health System GC-WOHS

WSIB GC-WSIB

York Region transport GC-YRR

Association Group CodePMI SOC PMISOC

PMI Lakeshore Chapter PMILS

PMI Durham Highlands Chapter PMIDH

PMI Buffalo Chapter PMIB

Waterloo Wellington IIBA Chapter IIBAWW

Toronto IIBA Chapter IIBATC

Association of Change Management Professionals

ACMP

CIPS CIPS

BPM Institute BSG

Group Discount Codes are offered to any company who can send a group of 5 people or more.If your organization has been assigned a group discount code, please enter it where indicated when registering.



| GROUP DISCOUNT CODES |Any group of 5 people or more registering from one organization are entitled to a group discount. If you don’t see your company listed. For additional information, please contact:Ilana Pluchnik 1-888-433-6786 ext: 2241 Email: [email protected] include “PWBAW Toronto Group Inquiry” in the subject line.

2016 CONFERENCE PRICING

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4 DAY PASS | ANY COMBO(SELECT 1 CHOICE PER DAY)

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