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2019ANNUAL REPORT

Podtatranská vodárenská prevádzková spoločnosť, a. s.

table of contents

ANNUAL REPORT PVPS, a. s. 2019

4 Background Data6 Corporate Statutory Bodies

8 Key Data of 2019

10 Word of Introduction

12 Company‘s Organizational Structure

14 Our Services15 Drinking Water Production

and Distribution

16 Selected Technical Parameters

17 The Department for Technicaland Operational Activities

18 Breakdowns in Water Mains Network

19 Water Meters

19 Water Loss Reduction

20 Sewerage and WWTP

21 Breakdown Elimination Overview in Sewer Network

21 Volumetric Indicators

21 Selected Operational Data

22 Water Quality

23 Quality Supervision Department

23 Drinking Water

23 Wastewater

24 Customers24 Customer Approach

25 Customer Services

26 External Communication

27 Satisfaction Rate Survey

29 Rates for Production, Distributionand Wastewater Treatment

30 Top Customers

32 RESPONSIBILITY32 Human Resources

33 Employment Structure

33 Internal Communication

33 Structure of Employees based on Duration of Employment

34 Age Structure of Employees

34 Veolia Foundation – programme „Employee Grants“

35 Qualification Structure of Employees

35 Education of Employees

35 Social Area

36 Health and Safety at Work

38 Quality Management System

39 Successful Defence of Certificates

40 Environment41 Waste Management

41 Energetics

42 Environmental Responsibility

44 Innovations44 Innovations in the Area of Water

Production and Distribution

46 Innovation in the Area of Sewer Network and WWTP

47 Innovations within GIS and Control Room System of Management

48 Care for Property, Plantand Equipment

48 Repairs by Company Staff

49 Repairs by External Staff

49 Investment Purchase

50 Financial Part51 Commentary on Economic

Results of the Company

51 Proposal for Distribution of Profits

52 Balance Sheet

54 Profit and Loss Statement

55 Cash Flow Statement

56 Independent Auditor‘s Report

60 Report by the Supervisory Board

60 Intentions of the Company

Annual Report 2019 Podtatranská vodárenská prevádzková spoločnosť, a. s. 3

scope of main

business activities

THE GOAL OF THE COMPANY is to

adhere to the entire scope of its

business activities and to provide

for as large connectivity of the

population to the water mains and

sewerage network as possible.

Podtatranská vodárenská

prevádzková spoločnosť,

plc. provides for the

following:

• concept of development and drinking water supply, wastewater collection and treatment,

• drinking water production and supplies for residents, industry and agriculture,

• wastewater collection from towns and villages and wastewater treatment,

• water sources protection,

• laboratory activities – chemical, microbiological and biological analyses of water

THE COMPANY DOES NOT

HAVE AN ORGANIZATIONAL

UNIT ABROAD.

Business Title: Podtatranská vodárenská prevádzková spoločnosť, a.s.

Company Headquarters:Hraničná 662/17, 058 89 Poprad Date of Incorporation: 21 December 2004 Legal Form: public limited company Business Identification Number: 36 500 968 VAT Identification Number: SK 2021918459

Share Capital: € 33,200 Entered in:Commercial Register of the District Court in Prešov in Section Sa, Insert No: 10301/P Net Turnover as of the year 2019: € 24,984,524 Profit/Loss Result for the Accounting Period before Tax (EBT): € 303,688 Profit/Loss Result for the Accounting Period after Tax: € 187,295

EBT/ Turnover Ratio:303,688 / 24,984,524 = 1.22 %

background data • Operation of category I public

mains networks,

• operation of category I public sewer networks,

• locksmithery,

• intermediation of trade and services within the scope of free trades,

• wholesale and retail business within the scope of free trades,

• masonry, carpentry, plumbing, water plumbing, heating

• road cargo forwarding,

• realisation of structures and their alterations,

• construction supervision, engineering structures, hydraulic engineering structures,

• pipe laying and other pipe laying structures,

• gas engineering,

• rental of movable and immovable properties,

• laboratory water analyses, excluding official measurements,

• assembly, repair, maintenance, expert inspections and expert tests of electrical equipment,

• business activities within the field of management of hazardous and other than hazardous waste.


Supervisory BoardIng. Zuzana Kováčová chairman

Ing. Štefan Kováč

Ing. Jozef Havrila

Mgr. Zuzana Nebusová

Ing. Peter Dobrý

Vladimír Majkuth

Ing. Viktor Hayden, PhD.

Mgr. Katarína Hamraková

Ing. Miluše Poláková

Executive ManagementIng. Robert Tencer Chief Executive Officer

Ing. Eva Sýkorová Chief Finance Officer

Ing. Miroslav Fajčík Chief Production Officer until 28/2/ 2019

Ing. Matúš Galík, PhD.Chief Production Officer from 1/ 4/2019

Ing. Patrik Tkáč, PhD., FCCA Chief Sales Officer

corporate statutory bodiesas of 31 December 2019

Board of DirectorsRNDr. Tomáš Paclíkchairman

Philippe Guitard

Ing. Martin Bernard, MBA

Ing. Robert Tencer

Ing. Peter Martinka


key data

309,356Number of residents supplied

15,844 thous. m3

Produced water volume

33,007 thous. m3

Treated wastewater volume

2,427 km Length of operated water mains network

665.43 km Length of operated sewer network

512Number of employees

24Number of water treatment plants

31Number of waste water treatment plants

1 657Number of breakdowns in water mains network

30.81 %Water loss in water mains network

45,415Number of contractual customers

Company Auditor:KPMG Slovensko spol. s r.o.Dvořákovo nábrežie 10811 02 Bratislava

as of 31 December 2019


Liptovská Teplička. In cooperation with experts and the local Primary school, a pond was built to support hygrophilous species and insect houses were placed, as well. We continued the 2-year educational activ-ity – „Biodiversity in schools“ which helps enhance schoolyards. A unique and a pilot project of the com-pany was the realisation of a „Water Bar“ in coopera-tion with the management of the town of Poprad in order to support necessary drinking regimen of its visitors during the summer months.

Eventually, with regard to an overall positive evalu-ation of our activity I would like to thank all our employees, company body members of both com-panies PVP, plc. and PVPS, plc., business partners, customers and all those colleagues who contribute with their professionality to continuous improve-ment of our company.

repairs of defective parts within water mains and sewer network, reconstructions of water treat-ment plants, waste water treatment plants and further objects operated by the company.Introducing new services – money collection via banks and QR code on bills attests to a continuous progress and to maintaining positive customer rela-tions.Last year, too, we were able to uphold all certifi-cates of the integrated management system which shows that the quality of services provided by our company is improved continuously and it is also a sign of our environmental responsibility. We con-stantly improve health and safety at work and we also implement technological measures that save energy and money.As an environmentally responsible company we supported several activities in the area of biodiver-sity conservation. An innovative project was realised in the area of the water sources and spring wells in

Ing. Robert Tencer

CEO

Dear shareholders, business partners, customers and colleagues,

editorial company's Chief Executive Officer's introductory address

We are handing over the annual report of Pod- tatranská vodárenská prevádzková spoločnosť, a.s. (PVPS, plc.) that presents economic results and ac-tivities for the year 2019.I can state with confidence that the overall financial situation of the company was stable during the pre-vious period and that we responsibly fulfilled our commitments towards state institutions, business partners, suppliers and employees.Our highest-priority activity is to ensure continuous supplies of high quality drinking water, waste water collection and treatment, repairs and maintenance of assets operated by our company and cooperation within realisation of new investment projects.The overall amount of 15,844 thousand m3 of drink-ing water was supplied to more than 309 thousand residents and 33,007 thousand m3 of waste water was collected and treated by PVPS, plc..2,427 km of water mains and 665 km of sewer networks were operated. We continued to realise


DEPARTMENT OF TAXATION AND FINANCE

ACCOUNTING DEPARTMENT

DEPARTMENT FOR PLANNING, PRICING AND CONTROLLING

CENTRAL PROCUREMENT DEPARTMENT

CUSTOMER CARE CENTRE BACK OFFICE

CALL CENTRE

CUSTOMER CARE CENTRE FRONT OFFICE

ADMINISTRATION

DEPARTMENT OF TECHNICAL AND TECHNOLOGICAL ACTIVITIES

DEPARTMENT OF TECHNICAL AND OPERATING ACTIVITIES

CONTROL ROOM AND GIS

PRODUCTION AND DISTRIBUTION OF WATER CENTRE POPRAD

SEWERAGE AND WWTP CENTRE POPRAD

OPERATION SITE SPIŠSKÁ NOVÁ VES

OPERATION SITE STARÁ ĽUBOVŇA

OPERATION OF TECHNICAL SERVICES

ADMINISTRATION

DEPT. FOR HEALTH AND SAFETY AND FIRE PROTECTION

LEGAL AND ORGANIZATIONAL DEPARTMENT

DEPARTMENT OF CIVIL PROTECTION

HR DEPARTMENT

IT DEPARTMENT

QUALITY CONTROL DEPARTMENT

Chief Finance

Officer (CFO)’s Section

Chief Sales

Officer (CSO)’s Section

Chief Production

Officer (CPO)’s Section

CEO Section

PVPS, a. s. Poprad

orga

niz

atio

nal

st

ruct

ure

General Assembly

Supervisory Board

Board of Directors


drinking water production and distribution

our services

The company supplied water to six counties where it operates the public water mains: Poprad, Kežmarok, Stará Ľubovňa, Spišská Nová Ves, Levoča a Gelnica.At the beginning of the winter season drinking water supply was continuously available due to favourable weather conditions which also lowered breakdown oc-currence compared to the previous year significantly.Water infrastructure operation is divided into regular and irregular maintenance. Regular maintenance in-cludes the care for water sources, collection-point ob-jects, water accumulation, pumping stations, water mains network and replacement of water meters for customers. Irregular maintenance includes areas of elimination of emergencies in the public water mains network, replacement of hydrant network, reduction valves and other fittings.

On the basis of problems occurring in the operation of public water mains during the year, repair and invest-ment action draft plans are compiled and elaborated for the following period of time.The operation site Spišská Nová Ves focused on the repair of water-supply tank facilities, fencing around buildings objects, replacement of hydrants, valves and pressure reduction valves. We continued with construction alteration of the water treatment plant building in Smolník, administration and sanitary fa-cilities were refurbished.Company employees actively cooperated during all investment actions and helped with the elaboration of documentation that is necessary for the operation of the water mains network pursuant to effective leg-islation and internal regulations.


number of written opinions to project documentationsaccording to individual operation centres:

the department for technical and operational activities received and processed 2,754 written opinions, out of which were:

TOTAL

2,754

SPIŠSKÁ NOVÁ VES

584

POPRAD

1,908

STARÁ ĽUBOVŇA

262

selected technical parameters

239 Water sources

2,427 km Length of water mains network

166 Water-supply tank facilities

15,844 thous. m3 Water produced for realisation

24 Water treatment plants

15,976 thous. m3 Water consumption total

37 Pumping stations

12,966 thous. m3 Underground water consumption

4,882 thous. m3 Non-revenue water

out of which: Households: 7,374 thous.m3

Other customers: 3,360 thous.m3

Municipalities: 228 thous.m3

15,844 thous. m3

Water produced within company´s own facilities

6,310 thous. m3 Water pumped

out of which: Surface water: 132 thous. m3

Underground water: 0 m3

228 thous. m3 Water sold to municipalities

3,356 thous. m3 Water treated

3,010 thous. m3

Surface water consumption

2,222.56 l/sCapacity of water sources

10,962 thous. m3 Water billed total

153 Number of emergencies in the sewerage network

33,007 thous. m3

Treated wastewater volume

132 thous. m3 Industrial water total

1,238 686

602 228

regarding determination of technical conditions for property connection to the public mains or disconnection of a property from the water mains and for establishing or removing a customer´s service piping

regarding other customer´s requirements (engineering networks, high and low voltage adjustments, garages, other buildings not requiring connections to the civil engineering networks)

regarding determination of technical conditions for property connection to the public sewerage or property disconnection from the public sewerage and establishing or removing a sewerage connection

extension of public water mains network, public sewer network, IBV (Investment Residential Construction), reconstruction and relocation of water work networks, completion of water mains network and sewer network, territorial plans


breakdowns in water mains network

water meters

water loss reductionReduction of the non-revenue water volume (and water loss respectively) was realised mainly by cyclical exami-nation of the water mains network and a subsequent elimination of water leakage from water pipes. Water loss that is the largest segment in non-revenue water in volumetric terms occurred mainly in outdated steel and grey cast iron water pipes. Another segment of

non-revenue water is the company´s own consump-tion which is still significant as desludging and flushing water pipes has to be carried out more frequently be-cause of decreased water consumption and because it is necessary to secure standard quality water in the wa-ter mains pursuant to the effective legislation (namely concerning the indicator of iron).

CENTRE WATER-PIPE ROW WATER SERVICE-PIPE CONNECTION TOTAL

POPRAD 564 51 615

STARÁ ĽUBOVŇA 148 234 382

SPIŠSKÁ NOVÁ VES 296 364 660

TOTAL 1,008 649 1,657

7,182 billing water meters were replaced on customers´ properties due to expiration of the validation certificates.

As of 31 December 2019, 47,877 billing water metres in total were installed within the public network.

20 water meters were sent for official testing and the company did not receive any negative result. In total, 7,071 water meters were repaired.We continue with testing of remote water meter read-ing (smart water meter reading). In our climate conditions, however, winter season with low tem-peratures and a thick layer of snow on water me-ter shafts have a negative impact on the given way of water meter reading. Despite the given factors, the water meter sends a signal six years after the date of its installation at the point of supply.

Compared to the previous year the number of breakdowns in the water mains network sank by 119 which was due to a milder winter season.In order to decrease the number of emergen-cies, we focused on preparation and elaboration of plans for reconstruction of the most defective parts of the network, updating of measurement data transfers to the control room and monitor-ing of critical sections. A group localizing emer-gencies in water mains was concerned with the detection of emergencies and with staking out water supply network for investment activities of external buyers, as well.

number of breakdowns in water mains network


sewerage and wastewater

treatment plants

breakdown elimination overview in sewer network

selected operational data

volumetric indicators (in thous. m3)

Indicator Reality

Waste water drained total 33,381

Waste water drained (billed) 11,221

out of which:

Households 6,536

Further producers 4,685

iIncluded in it:

Rainfall water 2,736

Out of which: households 920

Further producers 1,816

Water treated 33,007

Water untreated 374

Number of WWTPs 31

Number of projects equivalent to the number of inhabitants (EO) 345,628

Number of actual EO / Year 270,333

Projected capacity of WWTPs 103,908.5 m3/day

Projected Flow Q24 1,202.80 l/s

Actual Flow Q24 per year 1,047.01 l/s

Number of sewer network connections 29,035 ks

Length of sewer network excluding connections 665.43 km

Number of breakdowns in sewer network 153

The priority activity area of the depart-ment is operation of sewer network and waste water treatment plants, main-tenance, elimination of emergencies, waste water treatment, raw material and waste management. Company em-ployees cooperate actively with custom-ers and authorities at all stages of invest-ment construction, external repair and deal with all kinds of requirements and complaints. They take part in prepara-tion and provision for construction plans in the required locations. The impact of the operation on the environment and the inhabitants in the built-up areas as well as in the corridors of the networks is monitored. We contribute to a better overall information and environmental education of residents. We also organize excursions at waste water treatment plants with an expert commentary and site tours.

WASTEWATER WAS COLLECTED FROM

223,841 HOUSEHOLDS AND INDUSTRIAL PLANTS

WASTEWATER WAS TREATED AT

31 WASTEWATER TREATMENT

PLANTS (WWTP)

CENTRE ROW CONNECTION TOTAL

POPRAD 58 0 58

STARÁ ĽUBOVŇA 69 0 69

SPIŠSKÁ NOVÁ VES 26 0 26

TOTAL 153 0 153

During the year inspections by the Slovak Environmental Inspection Žilina were carried out at the waste water treat-ment plant in Podbanské which did not find any defects and confirmed the functionality of the operation. 13,622.68 tons of solid sludge was disposed of from waste water treatment plants out of which 2,555.05 tons was dry mass.


water quality The Quality Supervision Department (ÚKK ) provided

analysis services of water source quality, fresh water treat-ment plants, group municipal water mains, water-supply tank facilities and at the points of final consumption. Drinking water supplied to the public water mains is sys-tematically checked and its quality is in accordance with the Notice of MZ SR No. 247/2017 Coll. (Ministry of Health of the Slovak Republic) which specifies the requirements

Water-supply tanks and water distribution network

Microbiological and Biological Indicators

Physical and Chemical Indicators

Overall Number of Samples / Number of Non-Compliant Samples 726 / 13 726 / 15

Overall Number of Analyses / Number of Non-Compliant Analyses 7,984 / 30 14,697 / 21

Quality of drinking and waste water is examined in regular intervals by the Testing Laboratory of the Department of Quality Inspection (SLÚKK) that performs its activi-ties pursuant to the Accreditation Decree No. S-250 issued by the Slovak National Accreditation Service in Bratislava. The testing laboratory carries out the tests within the meaning of the following standards: STN EN / ISO 17025. Laboratory activities include physical and chemical tests, microbiological and biological tests of under-ground, technological, drinking water and wastewaters, including their sampling.

drinking water

wastewater

for drinking water quality. Based on continuous monitor-ing of drinking water quality within the water mains, it is possible to state that quality of drinking water meets the European standards as viewed from physical, chemical, microbiological and biological aspects.Our drinking water laboratory monitored the quality of drinking water in 1,995 samples. 97.5% of samples taken were of satisfactory quality.

water quality supervision department

Wastewater Laboratory carried out quality inspections focusing on the quality of waste water and sludge from outlets, individual technological stages in the process of waste water treatment within our waste water tre-atment plants and also on inspections of producers of industrial wastewater and sewage. The extent and the number of samples that were monitored are in con-cordance with the Public Notice No.: 269/2010 Coll. and related legal regulations in force concerning was-tewater. Observance of regulated limits of wastewater discharged into recipients is monitored, in order to en-sure that no harm to the environment is caused.

THE LABORATORY PROCESSED THE TOTAL

NUMBER OF 4,294 WASTE WATER SAMPLES.

Legend Number

WWTPs 3,875

Non-treated water at outlets 253

Producers 146

Water treatment plants 20

Total 4,294

Number of samples analyzed


customers

customer servicesAs a customer oriented company we provide our cus-tomers with high-quality services and we assess their requirements in order to improve them continuously. The company operates three customer centres with cash registers in Poprad, in Spišská Nová Ves and in Stará Ľubovňa. Our customer-Care Line – Call Centre is available 24 hours and 7 days a week.Our employees provide all available information on the services offered by our company, billing, water meter reading, orders, requests for connection to the public water mains, sewer network as well as on complaints. The commitments adopted by our company, mainly availability, information and solidarity, guarantee high

quality of services provided to our customers.Last year the company sent registered subscribers of the „Text message – info – service“ more than 15 thou-sand text messages. 5,900 bills were sent within the service „Sending bills by e-mails“. The employees of the Call Centre handled 11,556 calls and 2,650 customer e-mails. 2,900 customers have activated the service „Internet customer account“ offering an overview of a customer´s points of supply so it is not necessary to contact the company.Employees of the customer department take part in regular trainings that increase their professionality sig-nificantly.

The company introduced two new kinds of services for its customers – collection of money via banks and QR codes on invoices. Introduction of QR codes for water and sewer rates simplified our customers payments of invoices via mobile phones. During the year we checked the points of sewer collection in order to identify illegal connections to the public sewer system by sewer smoke testing. By the given method we managed to identify illegal wastewater producers who had not concluded a contract for wastewater collection with our company.

The goal of our company is to stand in solidarity with our customers. We meet halfway customers who find themselves in difficult life situations so that we offer them a possibility to establish a debt repayment plan. In total, our company set up 615 debt repayment plans and accepted 98 % of recorded repayment plan requests.We recommend our customers to pay monthly advance payments via SIPO service, standing orders or a new service – collection of money via banks.

customer approach

key data

47,877BILLING

WATER METERS

50,828NUMBER OF POINTS

OF SUPPLY

11,556HANDLED CUSTOMER-CARE

LINE PHONE CALLS

23,655VISITORS

IN OUR COMPANY


The average overall satisfaction with our services reached 90.80 %, which means a slight increase by 0.43 % compared to the previous year.

external communication

SATISFACTION WITH THE LEVEL OF SERVICES PROVIDED

SATISFACTION WITH PAYMENT METHODS OFFERED

SATISFACTION WITH DRINKING WATER QUALITY

SATISFACTION WITH PROFESSIONALITY OF EMPLOYEES

SATISFACTION WITH WATER SUPPLIES AND WASTEWATER COLLECTION

SATISFACTION WITH QUALITY OF INFORMATION PROVIDED

88.2 %

90.8 %

95.8 %

87.8 %

89.8 %

92.4 %

satisfaction rate surveyCustomers´ satisfactory surveys are carried out by an ex-ternal company through which we get valuable informa-tion regarding satisfaction with services provided by our company and regarding service preferences. The goal of the company is continuous improvement so that people perceive it as a forthcoming and professional company.Customers´ satisfactory surveys were carried out by an external company via standardized telephone calls on a representative sample of randomly selected 500 customers from all activity spheres of the society: 300

detached residents, 150 legal entities including self-em-ployees and 50 apartment house residents. The ques-tions focused on the overall satisfaction with our ser-vices, drinking water and water supply quality, payment possibilities offered, professionality of our employees and the quality of information provided. Furthermore, customers´ preferences regarding services offered by our company were analysed, in particular, delivering and payments of bills, providing information, commu-nication and the use of the call-centre.

Each piece of information resulting from the customer satisfaction survey is for our company of great importance. All results are analysed thoroughly and receive necessary attention. Satisfied customers are one of the top priorities for us.

The main means of communication with customers are the company Internet web-site – www.pvpsas.sk, e-mail communication, phone calls and personal visits. As to print materials, leaflets, brochures and magazines are published. An important rep-resentational activity is a regular presentation of our company in a shopping centre on the occasion of the World Water Day. All the forms of external communication contribute to spreading a good name among customers significantly.


Since 1 January 2019 water and sewer rates have been the same, as in the previous year. On 7 August 2019 the pricing decision No. 0008/2019/V by the Regulatory Authority for Network Industries /ÚRSO/ was delivered to our company which stipulated the new maximum sewer rate for the period until 31 December 2021. The maximum rate for drinking water distribution and sup-

ply by means of public water mains has remained un-changed since 1 January 2014. The Regulatory Authority for Network Industries ad-opted the maximum rates pursuant to the valid pric-ing decision No. 0215/2017/V from 24 February 2017 and the decision No. 0008/2019/V from 29 July 2019.

in 2019:

rates for production, distribution and drinking water supplies and wastewater treatment

Rates valid for the period from 1 January 2019 to 6 August 2019

Rates valid for the period from 7 August 2019 to 31 December 2019

87,158

5,490

WATER AND SEWER BILLS WERE SENT

BILLS FOR OTHER SERVICES WERE SENT

7,740 REMINDERS WERE SENT

615 REPAYMENT PLANS WERE SET UP

70 thousand PERSONAL, PHONE, POSTAL AND ELECTRONIC CONTACTS WITH CUSTOMERS WERE RECORDED

1.0884 €/m3

excl. VAT

1.0884 €/m3

excl. VAT

0.6925 €/m3

excl. VAT

0.6925 €/m3

excl. VAT

1.0904 €/m3

excl. VAT

1.1164 €/m3

excl. VAT

MAXIMUM RATE FOR DRINKING WATER PRODUCTION AND SUPPLY BY PUBLIC WATER MAINS

MAXIMUM RATE FOR DRINKING WATER DISTRIBUTION BY PUBLIC WATER MAINS

MAXIMUM RATE FOR WASTEWATER COLLECTION BY PUBLIC SEWER NET-WORK AND TREATMENT


top customersin 2019

Aquapark, s.r.o. (Ltd) Poprad (IČO 36482609)

Bytové družstvo (Housing Association)

Kežmarok (IČO 36168807)

Bytové družstvo (Housing Association)

Spišská Nová Ves (IČO 00174505)

Bytový podnik (Housing Company)

Poprad, s.r.o. (IČO 36451967)

Bytový podnik (Housing Company)

Svit, s.r.o. (IČO 36816949)

Popradská energetická spoločnosť, s.r.o. (Energy Company of Poprad, Ltd.) (IČO 50339729)

Slobyterm, spol. s r.o. Stará Ľubovňa (Ltd) (IČO 31719104)

Sorea, spol. s r.o. Bratislava (Ltd) (IČO 31339204)

Spravbytherm s.r.o. Kežmarok (Ltd) (IČO 36690856)

Stavebné bytové družstvo Levoča (County Civil Housing Association) (IČO 00594423)

Tatranská mliekareň a.s. Kežmarok (Tatra Milk Plant, plc.) (IČO 31654363)

Tatranský správcovský dom s.r.o. Poprad (Tatra Managerial House, Ltd.) (IČO 46764178)

Tatravagónka, a.s. Poprad (plc) (IČO 31699847)

Tatry mountain resorts, a.s. Liptovský Mikuláš (plc) (IČO 31560636)

Whirpool Slovakia spol. s r.o. Poprad (Ltd) (IČO 35796570)

Emkobel, a.s. (plc) Spišská Nová Ves (IČO 31736785)

Mesto Poprad (Housing Association) (IČO 00326470)

Mesto Spišská Nová Ves (Town of Spišská Nová Ves) (IČO 00329614)

Nemocnica (Hospital)

Poprad, a.s. (IČO 36513458)

Okresné stavebné bytové družstvo Stará Ľubovňa (County Civil Housing Association)

(IČO 31673821)

*IČO: Company Identification Number


responsibility

employment structure

519PHYSICAL HEADCOUNT OF EMPLOYEES as of 31 december 2018

30

512

506

Temporary Contract ............................27 Permanent Contract .............................1 External Staff ..........................................2

§ 60 of the Labour Code - Contracted .......18§ 70 of the Labour Code - Temporary ..........2§ 63 of the Labour Code - For Organizational Reasons ........................3Other Reasons (disability, death, early retirement,..) ..........3Going into the External Staff database ......3Leaving as a Result of Retirement ................8

GROWTH IN THE NUMBER OF EMPLOYEES

PHYSICAL HEADCOUNT OF EMPLOYEES as of 31 december 2019

AVERAGE RECORDED CALCULATED NUMBER OF STAFF IN 2019

37DECLINE IN THE NUMBER OF EMPLOYEES

human resourcesAt the beginning of the year 2019 the physical headcount totalled 519. During the year 30 new employees joined the company (including external staff, such as employ-ees after parental leave) and 37 employees left the company. As of 31st December 2019 the physical headcount was 512. The average calculated number of employees was 506 – which was by 9 employees less compared to the plan of the previous year.

structure of employees based on duration of employment

73

93

136

210

under 5 years

under 10 years

under 20 years

over 20 years

An inseparable part of the internal communication among employees is electronic mail, intranet and va-rious shared programs of the company.Within Veolia group and in cooperation with Stredoslo-venská vodárenská prevádzková spoločnosť, a. s. (Water

operating Company of Central Slovakia, plc.) the maga-zine „Voda je život (Water is Life)“ is published for our employees on a regular basis and it comes out four ti-mes a year. The electronic memo „La Lettre“ that brings

information on current issues and innovative techno-logy from all over the world is distributed for all com-panies of Veolia Group. For our employees who do not have access to the Internet or e-mail communication company notice boards are available. An important communication means between the company mana-gement and their subordinates are working conferen-ces, sports and leisure-time activities.

internal communication


age structure of employeesAge (in years) Female Male Total

under 20 0 1 1

20 - 24 1 7 8

25 - 29 5 13 18

30 - 34 4 16 20

35 - 39 9 18 27

40 - 44 13 43 56

45 - 49 20 72 92

50 - 54 19 80 99

55 - 59 24 78 102

over 60 10 79 89

Total 105 407 512

Average Age 48.69 50.27 49.94

qualification structure of employeesDegree of Education Female Male Total

Elementary 3 14 17

Secondary Vocational 8 206 214

Secondary Vocational + leaving exam 49 155 204

Higher Vocational 1 0 1

University Degree 44 32 76

Total 105 407 512

This year, too, Veolia Foundation announced a programme for its employees – „Employee Grants“. The idea to support community activities was very successful. One of the conditions was that an employee himself / her-self participated in the programme.

Veolia Foundation – programme „Employee Grants“

The total costs for educational purposes incurred by the company amounted to the sum of 44,104.07 €. The average costs for educational trainings per employee amounted to the sum of 87.16 €. The costs for com-pulsory trainings (stipulated by legislative standards) amounted to the sum of 12,310.00 €, for language courses 6,292.00 € and for further courses, seminaries and trainings 25,502.70 €.The total number of training courses attended, amount-

ed to 1,115 of the total length of 10,079 hours, out of which the number of hours dedicated to health and safety trainings totalled 4,088. The company focused mainly on the development of professional skills and competence in employees, in-creasing and extending their professional qualifica-tions, knowledge and skills. The corporate staff attend-ed compulsory trainings on given dates, determined by special regulations.

education of employees131618

71

4372807879

549

10

1320192410

under 20

20 - 24

25 - 29

30 - 34

35 - 39

40 - 44

45 - 49

50 - 54

55 - 59

over 60

under 20

20 - 24

25 - 29

30 - 34

35 - 39

40 - 44

45 - 49

50 - 54

55 - 59

over 60

Elementary

Secondary Vocational

Sec. Vocational + leaving exam

Higher Vocational

University Degree

155

14206

049

38

13244

Last year the social fund created by the company amounted to the sum 85,957.25 € including the fund balance from the previous year (3,465.46 €) and the al-location of profit (10,381.78 €). It was drawn for various purposes, mainly as a contribution to catering of our employees (55,473.45 €), for recreation, sport and re-generation of workforce (9,080.85 €), for contributions to workforce regarding major work and life anniversa-ries of our employees (15,516.00 €) and in the social area (2,346.00 €). The social fund balance amounting to the sum of 3,540.95 € will be used in the year 2020.Within the frame of social expenses, the company con-

tributed to the additional pension fund schemes of our employees totalling to the sum 170,813.78 €, to catering of our employees (apart from the social fund) amount-ing to the sum of 248,455.40 €, to health care amounting to the sum of 29,324.70 €, drinking regimen 1,619.67 €, for temporary sick leave 26,343.23 €, employer´s contri-bution to recreation amounting to 21,808.97 €.Severance money and retirement benefits were paid to-talling to the sum of 51,209.41 €. Severance money was paid to employees whose employment was terminated for organizational reasons or due to a medical opinion - a long term loss of their ability to perform their current job.

social area

WITHIN THE PROGRAMME THE FOLLOWING PROJECTS WERE REALISED:

• town quarter Spišská Nová Ves - Ferčekovce – revitalisation of the spring well• Civic Association FabianSKI – alpine skiing support of children in Spišská Nová Ves• Sport Rysy Club – support of 35th annual Psotka memorial – alpine run in the High Tatras• Slovak scouting Vydrník – support of completion of sanitary facilities in the local club room• Sports Club Horal – Alto Slovakia – support of international cyclomarathon in Svit• Sports Club Harichovce – support of kids footballer dressing room renovation• Tennis Club Poprad TK F1 – support of tennis workout room equipment for kids and juniors

FEMALE

FEMALE

MALE

MALE


health and safety at work

Adopting commitments and setting goals, that con-cerned decreasing dangers and hazard in all operations of our company directly, it contributed to a safer work environment. During the year there were only two re-corded and two unrecorded work-related accidents. The company did not record any work-related illnesses.In the monitored period 303 alcohol screening tests were performed in order to check possible use of al-coholic drinks during working hours out of which 302

were negative. Further check-ups and inspections fo-cused on observing health and safety rules, safe work procedures and safe behaviour at work. The duty of dis-tribution, wear and use of respective personal protec-tive equipment /PPE/ at work was examined, too. All production, technical and managerial staff took part in regular information meetings regarding occupational health and safety as well as fire protection.

In the department of fire prevention regular fire preven-tion inspections of buildings and rooms were carried out on determined dates. Within the scope of prevention in-spections, fire extinguishers, hydrants, fire protection valves, and further fire protection equipment were exam-ined. Also, regular revisions of electrical tools and selected technical equipment were carried out according to the respective schedule. Expert training of fire patrols at work-place and employees ensuring fire protection in non-work-

ing times continued. All the given precautionary measures led to the fact that no fires have occurred within the com-pany for a long time and no fine was imposed upon the company for non-observance of health and safety regula-tions at work and fire protection regulations.The goal of the Health and Safety and Fire Protection De-partment is that all employees fulfil their tasks in a safe environment, not endangering their health.

• County Head Office of Fire and Rescue Corps (OR HaZZ) Kežmarok – observing legal provisions in the department of fire prevention,

• Trade-union Timber, Forest, Water (OZ Drevo, Lesy, Voda) – basic inspection regarding observing health and safety at work and inspection regarding elimination of shortcomings with regard to occupational health and safety,

THE FOLLOWING CHECK-UPS WERE CARRIED OUT WITHIN THE COMPANY:

Veolia company announced for its employees´ children another annual creative competition on how their par-ents should behave in order to return from work home safely. Employees were allowed to take part in the proj-ect as well and their task was to invent a name for Oc-cupational Health and Safety – Mascot.

creative competition Veolia for its employees' children

The following art topics were assigned:

• children from 3 to 6 years – image creation of a calendar for the year 2020

• children from 7 to 12 years – image creation for a T-shirt regarding health and safety

• children from 13 to 17 years – design a poster regarding health and safety

The company uses the high-functioning integrated management system (IMS) that involves Quality Management System (ISO 9 001), environmental management system (ISO 14 001), occupational safety and health management system (OHSAS 18 001) and energy management system (ISO 50 001).

• Regional Authority of Public Health (RÚVZ) Poprad – observing the law No. 355/2007 Coll.

• Occupational Medical Service ProCare – health risk assessment, identification, evaluation of work factors, working environment and work categorization.

The company awarded the best works by valuable promotional gifts


Our company successfully introduced the Integrated Management System (IMS), consisting of Quality Management System (ISO 9 001), Environmental Manage-ment System (ISO 14001), Energy Management System (ISO 50 001) and Occu-pational Health and Safety at Work Management System (OHSAS 18 001). From 8th – 17th October the following audits took place: the 4th Recertification audit pursuant to the international standard STN EN ISO 9001:2016 without de-velopment, the 3rd Recertification audit pursuant to the international standard STN EN ISO 45001:2019, the 5th Supervisory audit pursuant to the international standard EN ISO 14001:2016 and the 3rd Supervisory audit pursuant to the inter-national standard STN EN ISO 50001:2012. The audits were carried out by the Cer-tification Company TÜV SÜD Slovakia, Ltd. Bratislava, group member of TÜV SÜD, the world leader in providing certification services with a long-term tradition.Successfully completed audit confirmed the functionality of the implemented integrated management system and confirmed that all four systems are kept in line with the requirements of the respective standards.All year round the company thoroughly obeys the requirements of the standards which were ex-amined by several internal and external audits carried out in individual depart-ments of the company. The goal of the company remains to improve employ-ees´ approach to the environment and to the quality of services provided, as well as to observe health and safety rules consistently.

quality management

system

successful defence of ISO 9 001, ISO 14 001, ISO 50 001 and ISO 45 001 certificates


environment

Disposal of waste was in compliance with applicable laws and regulations. During the operation of the re-spective facilities, 1,998.458 t of waste, out of which 9.698 t of hazardous waste, was produced. Their re-moval and disposal was carried out by contracting partners. Annual reports on waste amount were sent to respective environmental authorities according to schedule. The company has in its premises small and medium-sized air pollutants sources. In total 33.8941 t of pollutants were discharged into the air.

waste management

Production of electricity at cogeneration unit at the Waste Water Treatment Plant in Poprad-Matejovce totalled 413,780 kWh, which is 13.8 % of the total electricity consumption at the given operation site.By means of effective use of sludge gas for generating electricity at the co-generation unit, costs for purchasing electric energy for the monitored period of time were decreased, amounting to € 43,861.

energetics

Year Amount of other waste (t) Amount of hazardous waste (t) Total (t)

2016 11,332.290 3.225 11,335.520

2017 2,168.740 2.852 2,171.590

2018 1,678.005 1.198 1,679.203

2019 1,988.760 9.698 1,998.458

COMPARISON OF WASTE AMOUNTS TO PREVIOUS YEARS:


Putting Biodiversity in the Area of Water Sources in Liptovská Teplička to RecoveryWithin the frame of environmental care a project for maintenance of biodiversity in the area of water sources in Liptovská Teplička was realised.When re-evaluating the fauna and flora of the given area environmental experts came to a conclusion that it is necessary to help some animal species in the cold area of this location.Boxes for bumblebees and bats were installed in the fences around the water sources. A butterfly meadow was created, a wall was built for reptiles and a pond was built to support tiny hygrophilous species. The project was realised in cooperation with the Primary school in Liptovská Teplička.

Project „Water Bar in the Town of Poprad“In cooperation with the town of Poprad our company was offered the visitors of the pedestrian zone free tap water during hot summer days. A booth was placed in the centre of the pedestrian zone where fresh drinking water or water flavoured with lemon and mint leaves were available to visitors. The water bar was open from 1 July to 6 September 2019 from 11.00 a.m. to 5.00 p.m. Drinks were served in environmentally friendly compostable cups in order to contribute to reduction of the use of plastic packages and products. The proj-ect „Water Bar“ was our pilot project and became very popular with town visitors who wanted to keep the regular drinking regimen during hot summer days.

Excursions for SchoolsAll year round our company offered school groups excursions in selected water utility facilities as well as at waste water treatment plants. Schools had a possibility to visit various production processes at water utility facilities. We provide indoor and outdoor tours of the given facilities, information in ready made pre-sentations on water utility technologies and innovations in Slovak and English language.

Photography Contest for EmployeesIn summer months Company Photography Contests are organized for our employees focusing on various environmental topics. The main topic of the last year´s competition was “Insects around us” in which 11 employees took part. Out of 22 unique photographs, three best ones were awarded valuable material prizes from our company.

Support of Regional ActivitiesWithin the scope of our social responsibility we sup-port activities and events which help develop our re-gion. In order to provide the necessary drinking water regimen, we provide drinking water in water tank trucks for various cultural, sports and other large so-cial events.

World Water DayFree drinking water tests for nitrates

The testing laboratory of the Department of Water Quality tested 365 drinking water samples free of charge. The tests were carried out for customers who have no possibility to get connected to the public water mains or whose drinking water might have been con-taminated by nitrates which can be caused by keeping livestock or other agricultural activity. The demand for the service has increased, however, a more detailed analysis is required to determine if the water is suit-able for drinking purposes, which means a minimum analysis within the meaning of the Notice of Ministry of Health of the Slovak Republic No.247/2017.Out of all samples analysed, the maximum nitrate limit (50 mg/l), was exceeded in 52 samples which means 14.2% of overall contamination. Exceeded sample limits from the surroundings of Poprad reached 6.2%. There were 16.7% non-compliant sam-ples from the region of Stará Ľubovňa. The highest ex-ceeded limit of nitrates was found in Spišská Nová Ves which reached 25.4%.

Educational Projects for SchoolsIn cooperation with Stredoslovenská vodárenská pre-vádzková spoločnosť, a. s. (Water Operating Company of Central Slovakia, plc.) and the group Veolia Energy we continued a two-year-educational- project for pri-mary schools called „Biodiversity in schools“, prepared by the company Ekopolis, n.o. (non-profit organisa-tion) Banská Bystrica. The goal was an inspirational challenge – to plant trees, create gardens, contribute to a better microclimate in schoolyards and to create interesting educational space. 14 primary and second-ary schools from the whole Slovakia tried to make their schoolyards more beautiful.

environmental education & awareness

environmental responsibility


List of investors and locations

innovations

No. Contract Number Appendix Owner Subject-matter of Contract / Appendix

1. 174/2011/AZ/DV D4 Town of Spišská Belá Water mains IBV* Samuela Webera

2. 170/2013/AZ/DV D3 Town of Spišská Belá Operation of the water mains and the water-supply tank facility

3. 18/2019/AZ/DV DIMENZIA spol. s r.o. (Ltd.)Operation of the water mains IBV* Ľubica, 1st and 2nd stage

4. 132/2016/AZ/DV D2 LESOPARK, s.r.o. (Ltd.) Water mains IBV* - Lesopark

5. 26/2019/AZ/DV Municipality of MlynicaOperation of the water mains IBV* - residential zone (near playground)

6. 54/2019/AZ/DV Municipality of Jánovce Operation of the water mains

7. 69/2019/AZ/DV Municipality of ŠvábovceContract on the future operation of the water mains – service piping for Roma community

8. 112/2019/AZ/DV Municipality of ŽakovceContract on the future operation of the water mains – extension of IBV*, 1st stage

9. 130/2019/AZ/DV GOLF International, s.r.o. (Ltd.)Operation of the water mains – IBV* Black Stork, 2nd part

10. 126/2019/AZ/DV Municipality of ŽakovceOperation of the water mains – extension of IBV*, 1st stage

11. 139/2019/AZ/DV Town of PopradOperation of the water mains – IBV* Poprad – Veľká, 1st – 4th stage

12. 147/2019/AZ/DV PHOENIX - Q SLOVAKIA (Ltd.)Contract on the future operation of the water mains SO 03 – water mains

13. 154/2019/AZ/DV Town of PopradContract on the future operation of the water mains (extension - Staničná St.)

14. 160/2019/AZ/DV Municipality of JánovceContract on the future operation of the water mains, extension - Danišovský

15. 168/2019/AZ/DV PHOENIX - Q SLOVAKIA (Ltd.)Operation of the water mains SO 03 –water mains Poprad (behind the Club hotel Olympia)

16. 170/2019/AZ/DK Municip. of Spišský Štvrtok Contract on the operation of the water mains & sewer network and waste water treatment plant

Operation Spišská Nová Ves carried out in cooperation with PVS, plc. an extension of operated networks in the following locations:

Municipality Street Length extension/ renovation

Spišská Nová Ves Kasárenská 218 m new water main

Spišská Nová Ves Zvonárska 518 m new water main

Spišská Nová Ves Námestie Iglovia (Invest centrál) 1,020 m new water main

Spišská Nová Ves Juraja Fándlyho 75 m new water main

Gelnica Kováčska (Marček) 350 m new water main

Levoča Pri strelnici 345 m new water main

Levoča Sadová 203 m renovation

Domaňovce Domaňovce - 2nd stage 824 m new water main

Innovations in the area of water production and distribution

In cooperation with PVS, plc., renovation and reconstruction of the water supply network was carried out in the towns of Poprad, Kežmarok, Spišská Belá.

In the second part of the year, the reconstructed water treatment plant in Štrbské Pleso was put in testing operation. Water treatment using sand filters was replaced by a more efficient ultrafiltration technology with a capacity of 13l/s.

At the water treatment plant Spišské Bystré, the filtering cartridges were renewed and damaged nozzles were replaced in 5 pressure filters.

Water mains realized by other investors for new housing constructions were taken over in operation.

*IBV (Investment Residential Construction)


Sewer networks taken over in operation from other investors:NEW OPERATION CONTRACTS

No. Contract Number Appendix Owner Subject-matter of Contract / Appendix

1. 19/2019/AZ/DK Municipality of ĽubicaOperation of the sewer network of IBV*, 1st and 2nd stage

2. 133/2018/AZ/DK D1 Lesopark, s.r.o. (Ltd.) Operation of the sewer network, 2nd stage

3. 16/2018/AZ/DK Airport Poprad, (plc.) Operation of the sewer network and WWTP

4. 137/2019/AZ/DK Best Tatry s.r.o. (Ltd.)Operation of the sewer network of IBV*, cadastral area of Mlynica

5. 89/2019/AZ/DK Municipality of MlynicaOperation of the sewer network – residential zone

6. 134/2019AZ/DK D2 Town of Spišská Belá Operation of the sewer network – Amendment Strážky

7. 169/2019/AZ/DK PHOENIX- Q Slovakia Operation of the sewer network Poprad – behind the Club hotel Olympia

8. 140/2019/AZ/DK Town of Poprad Operation of the sewer network of IBV*, Poprad - Veľká, 1st to 4th stage

9. 170/2019/AZ/DK Munic. of Spišský Štvrtok Operation of the sewer network and WWTP

10. 134/2014/AZ/DK D2 Town of Spišská Belá Appendix No. 2 to the contract of the operation of sewer network Strážky

innovation in the area of sewer network and wastewater treatment plants (WWTP)

WWTP Poprad – Matejovce – repair, renovation and optimization of software, control system was com-plemented by a communication module – data dis-tribution panel DT1,

Repair, replacement and installation of stirrers in the homogenization tank,

Repair of the generator at the cogeneration unit and power switch replacement,

WWTP Kežmarok – repair of dewatering centrifuge Alfa Laval, gearbox replacement, reconstruction and set-up of redundant gas burner,

Execution of reconstruction of sludge management and solid-liquid separation at the operation of the WWTP ČOV Štrbské Pleso,

Repair, cleaning, reconstruction and installation of the membrane elements in all three biological tanks and putting the operation of the WWTP Ždiar in operation,

In Spišská Nová Ves, the repair of a breakdown was carried out in Hviezdoslavova Street - a street with the original 65m long vaulted sewer,

In Gelnica, the repair of a breakdown, in the length of 20 m, in Hlavná Street,

At the WWTP in Levoča, pumps of the activation tank were replaced,

At the WWTP Margecany, a damaged part of the roof was repaired and replaced.

While ensuring the control room system of production management, we continued to replace analog radio modems by digital radio routers and communication via GSM GPRS data service. At the same time, transfers from important facilities for water production – from the spring wells in the area of Liptovská Teplička - were complemented. Data transfers enable us to monitor the supply capacity of the water resources during in-dividual seasons of the year. Further complemented transfers of operational parameters from the facilities

were: water meter shaft Svit, water treatment plant Štrbské Pleso, water meter shaft Jánovce, water sup-ply tank facility Tatranské Matliare, water meter shaft Slovenská Ves and the water supply tank facility in Ta-transká Kotlina. In order to show the amount of repair activities, main-tenance and production activities more accurately, or-der fulfilment monitoring in the operational and tech-nical information system (PTIS) was adopted.

innovations within geographic information system (GIS) and the control room system of management

Last year the WWTP Hranovnica and the WWTP Liptov-ská Teplička were put in permanent operation after a reconstruction. The results of the operations to date meet the requirements of the national legislation of the Order of the Government of the Slovak Republic

269/2010 Coll., by which the water quality require-ments are stipulated and a reduction of the impact of wastewaters on the quality of surface water of the ri-vers Poprad, Hornád and Váh is ensured.

LIST OF REPAIRS AND RECONSTRUCTIONS REALIZED:

*IBV (Investment Residential Construction)


care for property, plant & equipment

Special CAS, MAN TGS sewage truck, MAN TGM truck – workshop truck, Renault vehicle with surveillance camera system, 6 passenger cars, 3 water tanker trailers for drinking water, 2 water leak locators, 1 multifunctional underground utility locator , Radiodetection TD8100, underground locator

of cables and pipes, 1 laboratory oximeter, 3 Leica Zeno 20 GNSS GPS mapping devices.

By means of its own staff the company carried out planned and non-planned repairs as well as maintenance on water mains, sewerage system and further facilities, on the property leased from PVS, plc. Poprad, on its own property and on the property operated on the basis of contracts with towns and villages.In order to ensure continuous supplies of drinking water to households, collection and disposal of wastewater from towns and villages and treatment of wastewater, we eliminated breakdowns in water mains and in the sewer system, repaired technological equipment and electric facilities, cleaned and disinfected water supply tank facilities, replaced water meters, did painting work, building repairs and repaired fences.

PLANNED REPAIRS REALIZED:

WTP Štôla – painting of metal roof cladding, replacement of drainpipe gutters and drainpipes;

WTP Smolník – repair of sanitary facilities;

WWTP Levoča – interior and exterior plaster repair above the boiler room;

Administration building Spišská Nová Ves – floor replacement in 7 rooms, building repair regarding the replacement of the heating distribution system;

WWTP Krompachy – repair of exterior lighting;

WWTP Poprad-Matejovce – repair of a fault in hot-water heating,

WWTP Spišská Belá – floor repair in the area of the entrance staircase;

Stará Ľubovňa – Water supply tank facility 2 – repair of the cross-connection plumbing;

WTP Jakubany – repair of valves and the technological part;

Ždiar – Water supply tank facility 1 – electric switchboard replacement, heater mounting;

Production and installation of stainless ladders in the accumulation tanks of the water supply tank facility;

Repair of fencing around the facilities: water supply tank facilities in Kvetnica and Tatranská Lomnica, WTP Tatranská Štrba, Toporec – spring wells, Liptovská Teplička – spring well Veľký Brunov, WTP Smolník.

repairs of property, plant & equipment by company staff

repairs of property, plant & equipment by external staff

772,740 €

166,129 €

21,811 €

TOTAL

Property leased from PVS, plc. Poprad

Property owned by PVPS, plc.

Property operated based on contracts with towns and municipalities

investment purchase

THE COSTS OF REPAIRS:

523,730 €

PURCHASE OF TANGIBLE AND INTANGIBLE INVESTMENT ASSETS REALIZED AMOUNTED TO:

960,680 €


ACCOUNTING

PROFIT

187,294.74 €

commentary on economic results of the company for the year 2019In 2019 the company reached net turnover amounting to 24,985 thousand € which is, compared to the previ-ous year, an increase of 2.1%. The net profit after tax amounted to 187 thousand €. In August 2019 the sewer rates were increased by 2.4%, in financial terms it was by 0.026 €/m3 excluding VAT which meant an increase in revenues by approximately 94 thousand €.The total costs increased compared to the previous year by 3.24%, in financial terms it is an increase of 783 thou-sand €. The main part of the increased costs is absorbed by personal costs that amounted to 9,266 thousand €.The most significant cost item is the cost of services amounting to 10,406 thousand € out of which the rental costs for the infra-structural property leased from PVS, plc. totalling 6,520 thousand €. Other ser-vices such as digging work and restoring the roads to their original condition, disposal of sludge, inspections, postal fees, deratisation are necessary for performing our activities and each year we record their increase.

Material costs amounting to 1,939 thousand € and the costs for energy amounting to 1,823 thousand €, the costs for repair and maintenance amounting to 961 thousand € are among further significant cost items.The value of the total company assets was 24,394 thou-sand out of which noncurrent assets represented 2,592 thousand € of book value. Investment amounting to 524 thousand € were focused on renovation and innovation of tangible and intangible assets.

Current assets in the value of 6,270 thousand € are cre-ated mainly by current receivables amounting to 4,555 thousand €. Financial balance amounted to 1,058 thou-sand € as of the end of the year. As to liabilities, the cur-rent liabilities amounting to 4,534 thousand € are the most significant item. The company drew a short-term loan amounting to 1,600 thousand € and medium-term loan amounting to 1,500 thousand € from the company Veolia Environment Finance, Paris. No loans were drawn from banks. Throughout the year the overall financial situation was stable, the company fulfilled its commit-ments pursuant to schedule. Profit/Loss Result of the company after Tax amounting to 187 thousand € sank by 228 thousand compared to the previous period.The regulated increase in rates in the water manage-ment sector is not in accord with the cost increase, nor with the need for repair and maintenance of the outdat-ed water utility systems. General assembly decides on the distribution of profits. The proposal for the distribu-tion of profits is an allocation in the social fund amount-ing to 4.7 thousand €, further funds shall be transferred to non-distributed profit from the preceding periods.After 31 December 2019 no circumstances occurred that might have an important impact on the truthful presentation of the facts that are the subject-matter of accounting. In 2019 the company did not carry out any research or development. It did not acquire its own shares, interim certificates or business shares of the mother accounting unit.

financial part

The net

profit after tax

amounted to

€ 187 thousand

MANDATORY ALLOCATIONS Allocation to Reserve Fund in compliance with the Articles of PVPS, plc.. 0.00 €

NON-MANDATORY ALLOCATIONS Tantiems ...............................................................................................................................0.00 €

Dividends ................................................................................................................182,612.37 €

Allocation to Social Fund (2.5% from profit)) .............................................. 4,682.37 €

Non-distributed profits ................................................................................................. 0.00 €

proposal for the distribution of profitsProposal for the distribution of profits after tax for the year 2019 in compliance with the Articles of Podtatranská vodárenská prevádzková spoločnosť, plc., Par. XVIII.


Line No.Desig-nation

ASSETSCurrent accounting period Preceding

accounting periodBrutto Correction Netto

1 TOTAL ASSETS line 02 + line 33 + line 74 24,393,858 16,174,875 8,218,983 8,423,260

2 A. Non-current assets l. 03 + l. 11 + l. 21 18,104,642 15,512,638 2,592,004 2,549,643

3 A.I. Non-current intangible assets - total (l. 04 to 10) 11,825,608 11,522,595 303,013 373,536

5 A.I.2. Software (013) - (073,091A) 483,459 180,446 303,013 351,839

7 A.I.4. Goodwill (015) - (075,091A) 11,342,149 11,342,149 0 0

9 A.I.6. Non-current intangible assets acquired (041) - (093) 0 0 0 21,697

11 A.II. Property, plant and equipment - total (l. 12 to 20) 6,276,903 3,990,043 2,286,860 2,175,998

14 A.II.3.Separate movable assets and sets of movables (022) - (082,092A)

6,219,844 3,934,437 2,285,407 2,173,281

17 A.II.6.Other property, plant and equipment (029, 02X, 032) - (089, 08X, 092A)

57,059 55,606 1,453 2,717

21 A.III. Non-current financial assets - total (l. 22 to 32) 2,131 0 2,131 109

22 A.III.1.Shares and ownership interests in affiliated accounting entities (061A, 062A, 063A) - (096A)

0 0 0 109

25 A.III.4. Loans to affiliated accounting entities (066A) - (096A) 2,131 0 2,131 0

33 B. Current assets l.34 + l. 41 + l. 53 + l. 66 + l. 71 6,269,711 662,237 5,607,474 5,865,092

34 B.I. Inventory - total (l. 35 to 40) 290,522 1,462 289,060 272,843

35 B.I.1. Raw material (112, 119, 11X) - (191, 19X) 290,522 1,462 289,060 272,843

41 B.II. Non-current receivables - total (l. 42 + l. 46 to 52) 366,078 0 366,078 436,312

52 8. Deferred tax asset (481A) 366,078 366,078 436,312

53 B.III. Current receivables - total (line 54 + lines 58 to 65) 4,554,695 660,775 3,893,920 4,093,374

54 B.III.1. Trade receivables - total (lines55 to 57) 4,428,374 660,775 3,767,599 3,931,531

55 1.a.Trade receivables from affiliated accounting entities (311A, 312A, 313A, 314A, 315A, 31XA) - (391A)

8,579 0 8,579 51,719

57 1.c.Other trade receivables (311A, 312A, 313A, 314A, 315A, 31XA) - (391A)

4,419,795 660,775 3,759,020 3,879,812

60 4.Other receivables from affiliated accounting entities (351A) - (391A)

0 0 0 2,324

63 7.Tax assets and subsidies (341, 342, 343, 345, 346, 347) - (391A)

119,673 0 119,673 142,926

65 9.Other receivables (335A, 33XA, 371A, 374A, 375A, 378A) - (391A)

6,648 0 6,648 16,593

71 B.V. Financial accounts (l. 72 and l. 73) 1,058,416 0 1,058,416 1,062,563

72 B.V.1. Cash (211, 213, 21X) 3,410 3,410 8,119

73 2. Bank accounts (221A, 22X, +/- 261) 1,055,006 1,055,006 1,054,444

74 C. Accruals / Defferals - total (l. 75 to 78) 19,505 19,505 18,525

75 C.1. Prepaid expenses - long-term (381A, 382A) 2,966 2,966 514

76 2. Prepaid expenses - short-term (381A,382A) 16,539 16,539 18,011

Line No.Desig-nation

LIABILITIES AND EQUITYCurrent accounting

period grossPreceding

accounting period

79 Total equity and liabilities line 80 + line 101 + line 141 8,218,983 8,433,260

80 A. Equity l. 81 + l. 85 + l. 86 + 87 + 90 + 93 + 97 + 100 1,026,224 1,254,309

81 A.I. Share capital - total (l. 82 to 84) 33,200 33,200

82 A.I.1. Share capital (411 or +/-491) 33,200 33,200

86 A.III. Other capital funds (413) 821,188 821,188

87 A.IV. Legal reserve funds line 88 + line 89 6,640 6,640

88 A.IV.1. Legal reserve fund and non-distributable fund (417A, 418, 421A,422) 6,640 6,640

93 A.VI. Differences from revaluation - total (lines 94 to 96) -22,099 -21,990

94 A.VI.1. Differences from revaluation of assets and liabilities (+/- 414) -22,099 -21,990

100 A.VIII.Net profit/loss for the accounting period after tax /+-/ l. 01 - (l. 81 + l. 85 + l. 86 + l. 87 + l. 90 + l. 93 + l. 97 + l. 101 + l. 141)

187,295 415,271

101 B. Liabilities l. 102 + l. 118 + l. 121 + l. 122 + l. 136 + l. 139 + l. 140 7,191,286 7,177,707

102 B.I. Non-current liabilities - total (l. 103 + l. 107 to 117) 1,699,075 188,096

108 B.I.3. Other liabilities to affiliated accounting entities (471A, 47XA) 1,500,000 0

114 B.I.9. Liabilities ralated to social fund (472) 3,541 3,465

117 B.I.12. Deferred tax liability (481A) 195,534 184,631

118 B.II. Long-term reserves (l. 119 + l. 120) 262,400 141,282

120 B.II.2. Other reserves (459A, 45XA) 262,400 141,282

122 B.IV. Current liabilities - total (l. 123 + l. 127 to 135) 4,534,471 6,277,799

123 B.IV.1. Trade liabilities - total (l. 124 to 126) 1,733,926 2,421,321

124 B.IV.1.a.Trade liabilities to affiliated accounting entities (321A, 322A, 324A, 325A, 326A, 32XA, 475A, 476A, 478A, 47XA)

80,475 617,263

126 B.IV.1.c.Other trade liabilities (321A, 322A, 324A, 325A, 326A, 32XA, 475A, 476A, 478A, 47XA)

1,653,451 1,804,058

128 B.IV.3Other liabilities under share participation, other than liabilities to related entities (361A, 36XA, 471A, 47XA)

1,601,230 2,792,230

131 B.IV.6. Liabilities to employees (331, 333, 33X, 479A) 517,045 461,238

132 B.IV.7. Liabilities related to social security (336A) 379,160 338,635

133 B.IV.8. Tax liabilities and subsidies (341, 342, 343, 345, 346, 347, 34X) 301,205 262,731

135 B.IV.10. Other liabilities (372A, 379A, 474A, 475A, 479A, 47XA) 1,905 1,644

136 B.V. Short-term provisions l. 137 + l. 138 695,340 570,530

137 B.V.1. Legal provisions (323A, 451A) 170,001 149,211

138 B.V.2. Other provisions (323A, 32X, 459A, 45XA) 525,339 421,319

141 C. Accruals/defferals - total (l. 142 to 145) 1,473 1,244

143 C.2. Accrued expenses - short-term (383A) 1,473 1,244

BALANCE SHEET as of 31 december 2019 (in €)

FINANCIAL STATEMENT FOR ENTREPRENEURS IN DOUBLE ENTRY BOOKKEEPING AS OF 31 DECEMBER 2019


Profit and Loss Statement as of 31 december 2019

LineDesigna-

tionText

Periodmonitored

Previous period

1 * Net turnover (Part of Account Class 6 pursuant the Act) 24,984,524 24,470,516

2 ** Operating income - total (line 03 to 09) 25,155,857 24,594,437

5 III. Revenue from the sale of services (602,606) 24,984,524 24,470,516

7 V. Own work capitalized (account group 62) 77,452 58,309

8 VI. Revenue from the sale of non-current intangible assets, property, plant and equipment, and raw materials (641, 642)

9,542 16,418

9 IV. Other operating income (644,645,646,648,655,657) 84,339 49,194

10 ** Operating expenses - total (line 11+12+13+14+15+20+21+24+25+26) 24,802,809 24,022,099

12 B. Consumed raw materials, energy consumption, and consumption of other non--inventory supplies (501,502,503)

4,475,700 4,254,417

13 C. Value adjustments to inventory (+/-) (505) -1,876 883

14 D. Services (account group 51) 10,406,173 10,178,277

15 E. Personnel expenses (line 16 to 19) 9,266,436 8,763,418

16 E.1. Wages and salaries (521, 522) 6,251,206 5,888,213

17 2. Remuneration of board members of company or cooperative (523) 47,900 47,825

18 3. Social security expenses (524, 525, 526) 2,349,901 2,237,212

19 4. Social expenses (527,528) 617,429 590,168

20 F. Taxes and fees (account group 53) 117,331 176,479

21 G. Amortization and value adjustments to non-current intangible assets and depreci-ation and value adjustments to property, plant and equipment (line 22+23)

483,392 471,404

22 G.1. Amortization and value adjustments to non-current intangible assets and depreci-ation of property, plant and equipment (551)

483,392 471,404

24 H. Carrying value of non-current assets sold and raw materials sold (541,542) 4,047 3,590

25 I. Value adjustments to receivables (+/-) (547) -78,812 66,429

26 J. Other operating expenses (543,544,545,546,548,549,555,557) 130,418 107,202

27 *** Profit/Loss from operations (+/-) (line 02- line 10) 353,048 572,338

28 * Added value (line 03+04+05+06+07)-(line 11+12+13+14) 10,181,979 10,095,248

29 ** Income from financial activities - total (line 30+31+35+39+42+43+44) 418 6,399

39 XI. Interest income (line 40+41) 108 23

40 2. Interest income from affiliated accounting entities (662A) 108 23

42 XII. Exchange rate gains (663) 283 6,365

44 XIV. Other income from financial activities (668) 27 11

45 ** Expenses related to financial activities - total (line 46+47+48+49+52+53+54) 49,778 46,810

49 N. Interest expense (line 50+line 51) 28,852 28,783

50 N.1. Interest expenses related to affiliated accounting entities (562A) 28,852 28,783

52 O. Exchange rate losses (563) 8,855 6,812

54 Q. Other expenses related to financial activities (568,569) 12,071 11,215

55 *** Profit/Loss from financial activities (+/-) (line 29 - line 45) -49,360 -40,411

56 **** Profit/Loss for the accounting period before tax (+/-) (line 27+ 55) 303,688 531,927

57 R. Income tax (line 58 + 59) 116,393 116,656

58 R.1. Income tax - current (591,595) 35,256 197,400

59 2. Income tax - deferred (+/-) (592) 81,137 -80,744

61 **** Profit/Loss for the accounting period after tax (+/-) (line 56 - line 57 - line 60) 187,295 415,271

Cash flow Statement as of 31 December 20192019 (€) 2018 (€)

Cash Flow from operating activities

Operating Cash Flow 650,077 1,122,047

Interest Paid -29,621 -30,659

Interest Received 0 0

Income Tax Paid -12,170 -141,129

Dividends Paid -404,889 -676,291

Cash Flow prior to Extraordinary Items 203,397 273,968

Revenues from Extraordinary Items 0 0

Net Cash Flow from Operating Activities 203,397 273,968

Cash Flow from Investment Activities

Non-Current Assets Purchase -521,310 -543,858

Non-Current Assets Sales Revenue 3,766 11,615

Investment Purchasing 0 0

Dividends Received 0 0

Net Cash Flow from Investment Activities -517,544 -532,243

Cash Flow from Financial Activities

Revenues from Share Capital Increase 0 0

Revenues from Loans 310,000 300,000

Long-term Liabilities Installments 0 0

Received Loans Installments 0 0

Net Cash Flow from financial Activities 310,000 300,000

(Decrease) Increase in Cash and Cash Equivalents -4,147 41,725

Cash and the Cash Equivalents at the Beginning of the Year 1,062,563 1,020,838

Cash and Cash Equivalents at the End of the Year 1,058,416 1,062,563

Cash Flow from Operation

Net Profit (prior to deduction of interest, tax and extraordinary items) 332,405 560,676

Úpravy o nepeňažné operácie:

Amortization of non-current intangible assets and of property, plant and equipment 483,392 471,404

Value Adjustments to Account Receivables -78,812 52,787

Value Adjustment to Inventory -1,877 884

Value Adjustment to Property Plant and Equipment 0 0

Value Adjustment to Non-Current Financial Assets 0 0

Unrealized Exchange Rate Losses 0 14

Unrealized Exchange Rate Gains 1 0

Provisions 245,929 -77,910

Loss (Profit) from Non-Current Assets Sale 0 0

Revenues from Non-Current Financial Assets 0 0

Difference between recognized value of deposit and its book value 0 0

Other Non-Monetary Operations 0 0

Profit from Operation prior to Working Capital Change 981,038 1,007,855

Working Capital Change:

Decrease (Increase) in Receivables from Commercial Activities and other Receivables (including Accrued Assets) 242,883 -371,377

Decrease (Increase) in Inventories -14,340 -20,177

(Decrease) Increase in Liabilities (including accrued Liabilities) -559,504 505,746

Cash Flow from Operation 650,077 1,122,047

Cash

The concept means balance in

hand or equivalents of balance

in hand, cash on checking

accounts in banks, current

accounts and a part of the

account balance „Peniaze na

ceste“ (Money on the way) that

is bound to a transfer between

a checking account and treasury

or between two bank accounts.

Cash Equivalents

Cash equivalents are short-

term financial assets that can

be exchanged for a known

amount of cash, where there

is no risk of a material change

in value within the next three

months from the date when

the financial statements are

prepared, for example term

deposits in bank accounts which

are deposited for a maximum

of three months´ notice period,

liquid securities held for trading,

preference shares acquired by

the accounting entity, which are

payable within three months of

the date on which the financial

statements are prepared.


independent auditor’s

report


continuous improvement of the quality of water management services provided, renovation and optimisation of operations and technological facilities of wastewater

treatment plants in cooperation with PVS, plc., constant improvement of services for our customers, continuous support of education and educational processes at primary and secondary schools, implementation of new technologies in order to achieve permanent reduction in water loss, ensuring compliance of all activities with the requirements regarding health and

environmental protection, cooperation with state organs in order to ensure compliance with current legislation.

intentions of the company

2019

OPINION

of the SUPERVISORY BOARD

of Podtatranská vodárenská prevádzková spoločnosť, plc.

on the Annual Financial Statement and on the Corporate Annual Report for the year 2019

The Financial Statement and the Corporate Annual Report were audited by the auditing company of

KPMG Slovensko, Ltd., SKAU Licence No. 96.

In the report to the shareholder, the Supervisory Board, the Board of Directors of the PVPS, plc.,

the auditor expressed his opinion on the Financial Statement.

According to the auditor, the Financial Statement faithfully reflects the actual corporate financial

situation of the company as of 31 December 2019 and its result regarding Profit and Loss for the year

ending to the above mentioned date and pursuant to the Act on Accounting No. 431/2002 Coll. as

amended.

In their meeting on 23th June 2020, the Supervisory Board examined the Current Corporate Financial

Statement pursuant to the articles § 198 of the Act 513/1991 Coll. of the Commercial Code as

amended and the Article XII., Section 4 of the Book of Statutes.

After examining the Financial Statement and following the Report of the auditor, the Supervisory

Board states that the company keeps its corporate accounting in full observance and concordance with

the Act on Accounting and further related regulations and rules. No shortcomings were identified in

the examination of the formal and substantive regularity of the regular Financial Statement.

CONCLUSION:

The Supervisory Board recommends to the General Assembly of the PVPS, plc. to approve of

the Annual Consolidated Financial Statement , the Corporate Annual Report as well as the Proposal on Distribution of Profit achieved in the year 2019.

In Poprad, 23 June 2020

Ing. Zuzana Kováčová

Chairman of the Supervisory Board of PVPS, plc.

report by the supervisory board


CUSTOMER CARE CENTRE POPRADHraničná 662/17

058 89 Poprade- mail: [email protected]: +421 52 772 95 48

CUSTOMER CARE CENTRE SPIŠSKÁ NOVÁ VESDuklianska 40

052 01 Spišská Nová Vese-mail: [email protected]: +421 53 415 52 41

CUSTOMER CARE CENTRE STARÁ ĽUBOVŇALevočská 34

064 01 Stará Ľubovňae-mail: [email protected]: +421 52 426 54 40

Issued by: PVPS, a.s. (Poprad 2020)

Podtatranská vodárenská prevádzková spoločnosť, a. s.Hraničná 662/17, 058 89 Poprad

Tel.: 00421 / 052 / 7873 115 | e-mail: [email protected] | www.pvpsas.sk

CUSTOMER CARE CENTRES

Call Centre0850 111 800

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