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TESTIMONIALS

Florian FleischerHead of Product Management Medium Haul East – TUI Germany

ITB Berlin News give me a great overview of information and help me to defi ne my daily agenda. The daily news are up to date and give a really good overview of the top stories from all the different markets. Quite often I’m fi lling my transition time between two appointments by reading ITB Berlin News.

Martial Ma General Manager of International Partnership for Accommodation Business – Ctrip Group, China

ITB Berlin News absolutely shows us valued insights of the best people in travel industry globally. As a reader, the magazine is undoubtedly referential and informative for myself and rest of our team.

Jaana Chan Product Director, APAC, HotelPlanner.com

The website is perfectly set and keeps you posted with the most recent updates. The offi cial show dailies are spread all over the show and you can easily grab one and check out what’s happening around you. I always secure one as soon as I spot one when entering the show. Understanding the market is where you start the business, right?!

Mauricio Ventura Former Minister of Tourism, Costa Rica

ITB Berlin News is a successful window and a powerful tool that links up all countries that attend this travel trade show. It is an honor for our country to be considered by this offi cial daily

Adil Moosa Managing Director,Maldives Airports Company Limited

ITB Berlin News provides an insight of the global travel industry. The publication offers vital information that assists in planning and developing strategies helpful in adapting to industry standards.

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ITB BERLIN NEWS IS THE EXCLUSIVE OFFICIAL DAILY MAGAZINE OF ITB BERLIN

It enables exhibitors to communicate all relevant information, intelligently, directly to their customers (buyers and decision-makers).

It is THE source of information for all trade professionals and international press, and covers the event live from the fair.

Multi - channel communication to ensure maximum visibility and reach your target anytime, everywhere!

STRATEGIC DISTRIBUTION POINTS

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DAY 112,000

copies

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copies

Day 1 edition benefi ts from an extra distribution at the opening ceremony (5th March 2019).

DAY 310,000

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FIGURES & READER PROFILESource: ITB Berlin 2018

+ 110,000 Trade Visitors

39%Decisive

16%Advisoryfunction

29%Co-decisiveDecision

makers84%

LINE OF BUSINESS(Multiple citations / Extract employed trade visitors > 3%)

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ORIGIN OF THE TRADE VISITORS

October 2018 - Non contractual document October 2018 - Non contractual document

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Content is designed to be highly relevant and useful for trade visitors & press, helping them to set their show agenda and defi ne their priorities, as well as giving them the “big picture” with market data and leaders’ strategies.

Benefi t from this unique communication platform to get YOUR message across. Contact our editorial team for themes and interview.

17NEWS16 NEWS

ITB BERLIN NEWS • Tuesday 1st March 2016ITB BERLIN NEWS • Tuesday 1st March 2016 www.itb-berlin-news.com

Back at ITB Berlin with new ideas and offers, Park Hotel Group is pursuing its expansion plan in APAC. Expertise and passion for the craft of hospitality has defined the growth of the Park Hotel Group for more than fifty years. From a single hotel in Hong Kong in 1961, the group’s current portfolio includes twelve properties across five countries and eight cities. Managed under our luxury ‘Grand Park’ and upscale ‘Park Hotel’ brands, guests have access to over 3,600 rooms in APAC’s region’s key gateway cities.

ESSENTIAL NEWS FROM PARK HOTEL GROUP AT ITB BERLIN 2016

• Park Hotel Group secures Park Hotel Adelaide, its first hotel in Australia and outside Asia;

• Park Hotel Alexandra, the group’s fourth property in Singapore opened in 2015;

• Park Hotel Nusa Dua Bali is currently undergoing refurbishment, scheduled for completion this month;

• Park Hotel Farrer Park is scheduled to open in Q4 this year.

• Yet again, Park Hotel Group was named “Best Regional Hotel Chain”, its fourth consecutive win at the TTG Travel Awards.

EXTENDING THE BRAND FOOTPRINT TO AUSTRALIA

In a hotel management c o n t r a c t w i t h P i r i e Investments (AUS) Pty Ltd, the Park Hotel Group will manage Park Hotel Adelaide, its first hotel in Australia. The hotel is scheduled to open in the last quarter of 2018.

The signing ceremony, graced by the Hon Martin Hamilton-Smith, Minister for Investment and Trade, Minister for Defence Industr ies and Minister for Veterans’ Affairs, South Australia was held in Singapore in August 2015. It signifies the debut of the Park Hotel brand in the Oceania region as the Group continues

its aggressive expansion into key destinations across Asia Pacific.“Park Hotel Adelaide marks a significant milestone for Park Hotel Group. We have been looking to expand into Australia for a while and this collaboration presents an exciting opportunity for us to do just that,” said Mr. Allen Law, Chief Executive Officer of Park Hotel Group. “Adelaide has seen a massive expansion of convention facilities, the medical precinct and the Riverbank and Adelaide Oval development and represents tremendous g r o w t h o p p o r t u n i t y . Increased flight connectivity, strong event calendar and continued growth of the Chinese and Asian markets

would also drive record v i s i to rsh ip . We are extremely optimist ic about Adelaide’s tourism prospects.”

Commanding a prized location in the heart of Adelaide’s Central Business District, the 250-key new build Park Hotel Adelaide will be part of a mixed-use development that also features 280 private residences. “As we seek to extend our brand footprint in strategic destinations across Australia, we shall continue building upon

our service philosophy of genuine care and loving hospitality; and extend it to our guests in this part of the world.” Mr Law added.

FIRST BALINESE RESORT FOR PARK HOTEL GROUP SET TO OPEN THIS MONTH

Park Hotel Group is further strengthening its presence in Southeast

A s i a w i t h a n e w management contract i n I n d o n e s i a . T h e partnership with Twenty-O n e D e v e l o p m e n t , introduces the Group’s first resort in Indonesia - Park Hotel Nusa Dua Bali. Mr. Allen Law, Park Hotel Group’s CEO said, “This partnership is an important mi lestone for our brand and the Group as we expand our presence in Indonesia with our first resort in Bali, a strategic and well-renowned travel destination. With the Indonesian government’s

r e c e n t p r o - t o u r i s m initiatives, such as the visa-free access for major source countries, Park Hotel Nusa Dua Bali is well-poised to ride on an exciting wave of tourism growth.”

Nestled on 3.4 hectares of land, Park Hotel Nusa Dua Bali has 152 guestrooms and suites with room sizes ranging from 25sqm to 209sqm. The suites are perfect for family ge taways p rov id ing

the expansive space a family requires and the perfect private space that couples long for. The suites are complete with a generous living room, dining area, kitchen, pr ivate balcony and pantry. The resort also has 39 villas comprising of 35 one-bedroom and 4 two-bedroom units, each with a private swimming pool and a traditional Balinese pavilion set in a lush tropical garden.

The hotel is located on a hilltop in the popular precinct of Nusa Dua,

p r ov i d i n g s t u n n i n g v iews of Nusa Dua Beach and Benoa Bay, creat ing the perfect setting for relaxation. It is a 10-minute drive from Ngurah Rai International Airport and is within easy access to the beaches of Nusa Dua, Tanjung Benoa, Uluwatu and the entertainment areas of Jimbaran and Kuta.

PARK HOTEL ALEXANDRA NOW OPEN

A peaceful oasis on the fringe of Singapore’s CBD, Park Hotel Alexandra opened its doors to guests in 2015. In the midst of an urban district with easy access to both business and leisure destinations, Park Hotel Alexandra boasts 442 elegantly furnished guestrooms and suites overlooking the lush greenery of Singapore’s woodlands. Inspired by its garden

landscape surroundings, the hotel is tastefully des igned in natural woods, earthy shades and prints that embrace the botanical theme and provide a relaxed and tranquil atmosphere for guests throughout their stay.

As guests enter the hotel they are greeted by a large open-plan reception area, with high ceilings, grand mirrors and stylish lobby furniture to sit and take in the surroundings. There are s ix room t y p e s a v a i l a b l e t o

guests, Superior Room, Deluxe Room, Premier Room, Crys ta l C lub Room, Executive Suite and Park Suite all fitted with the latest modern conveniences, mini bar a n d c o m p l i m e n t a r y wireless access. The suite rooms showcase lavish touches including a grand living room, designer furniture and state-of-the-art sound systems.

The exclusive Crystal Club Lounge, located at the top level of the hotel, commands s tunning views of the city skyline and gives suite and club guests access to exclusive privileges such as personalised check-in and check-out services, buffet breakfast, all-day refreshments and complimentary business facilities.

Touching Lives and Inspiring Along The WayPark Hotel Group brings its unique touch to the Australian market – and adds new properties in SE Asia

AS WE SEEK TO EXTEND OUR BRAND

FOOTPRINT IN STRATEGIC DESTINATIONS ACROSS AUSTRALIA, WE SHALL CONTINUE BUILDING UPON OUR SERVICE PHILOSOPHY OF GENUINE CARE AND LOVING HOSPITALITY; AND EXTEND IT TO OUR GUESTS IN THIS PART OF THE WORLD

Nusa Dua Bali Villas PHAL Hotel Facade

UPSCALE OR LUXURY: IT’S FOR YOU TO DECIDE… Grand Park is a luxury hotel brand synonymous with premium accommodation, facilities, service and comfort designed for discerning b u s i n e s s a n d l e i s u r e travellers. The Grand Park brand can be found in our Singapore, China and Japan hotels.

Park Hotel is an upscale hotel brand symbolising utmost convenience, personalised services and high standards of amenities carefully crafted to please business and leisure travellers. The Park Hotel brand can be found in our Singapore, Indonesia, Hong Kong and Australia hotels.Continuing growth through acquis i t ions and hotel management se rv ices , the group seeks to extend i t s serv ice ph i losophy o f p r o v i d i n g “ L o v i n g Hospitality”. With service at the heart of hospitality, Park Hotels Group endeavours to create unique and memorable travel experiences, and to bring joy to its guests. This is also the brand promise, where every encounter is a “discovery of love”. The group’s motto says it all: “At Park Hotel Group, our success is not appraised by the number of hotels under our fold, but by the number of lives we touch and inspire along the way”.

Allen LawChief Executive Officer, Park Hotel Group

ADVERTORIAL

Park Hotel Adelaide, opening last quarter 2018

ITB BERLIN NEWS • Tuesday 1st March 2016

HOSPITALITY / RESTAURANTS / BARS CLUBS / EVENTS / SHOPPING / CULTURE

WHERE TO GO

Berlin

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And nhow for something completely different…Berlin - seen by the GM of a hotel that is “in tune” with its environs

Dirk Dreyer recently took the job as new General Manager of Berlin’s striking nhow hotel. He has an atypical background, having worked primarily for music companies like Sony Music and EMI, and spent 20 years on the road as a DJ and music producer before getting into hospitality just a few years ago. So how does this qualify him for the job? The nhow is the hotel industry’s first truly “music themed” establishment. Given his eclectic background we asked Mr Dreyer for some different ideas for “where to go” in this great city.

Already this hotel is a terrific place to visit – even for people not staying overnight. It is inspired by Berlin’s amazing music scene. It is located between the offices of Universal Music and MTV and is not far from most of the big concert places like the Mercedes Benz arena. So this hotel fits very well in one of the most important economic and also emotional parts of the city. We have two professional recording studios in house, we have a big stage with a proper PA in the lobby where we host big events, so we are really an integral part of the Berlin music scene.

What interesting places can ITB attendees visit in the vicinity of the hotel?The hotel is located on the riverbank of the Spree, and there are two very famous landmarks right next door. One is the Oberbaumbrücke – connecting former East Berlin and West Berlin. Its history is very rich and it has become an important symbol of Berlin’s unity. The East Side Gallery also starts very near to the hotel. It’s still

the longest remaining section of the Berlin Wall. It’s one of the most visited sites in Berlin, but it’s also a very emotional place, because you can really sense how it might have felt in the divided city as it was.

My hidden gem, which can be seen from the nhow hotel, is the SpreePark – an amusement park from the GDR epoch, abandoned in the 90’s. It has featured in several movies. There are regular tours of the park, but otherwise, you can visit it by jumping over the fence!

Cool places to eat? The Sage Restaurant on the other bank of the river in Kreuzberg is a classic. It’s been there for six years, and I deejayed

at the Sage club that the owners ran before they opened the restaurant, so I can strongly recommend the place. They also have a small beach on the river where they host events. I can also recommend the Pantry on Friedrichstrasse. It’s a very small restaurant with excellent cuisine, and even if it has become very hip, the service is still very good, and you can meet a lot of locals there.

Dirk DreyerGeneral Manager nhow hotel, Berlin

THERE ARE REGULAR TOURS

OF THE PARK, BUT OTHERWISE, YOU CAN

VISIT IT BY JUMPING OVER THE FENCE!

The Official Information Source

WEDNESDAY 7TH MARCH 2018

DAY 1 EDITION

NEWS ITB BERLIN CONVENTION TRADE TALK DESTINATION SPOTLIGHT: AMERICAS & CARIBBEAN

DESTINATION SPOTLIGHT AMERICAS & CARIBBEAN According to the UNWTO, the Americas welcomed 207 million international tourists in 2017, a rise of 3% overall, with most destinations enjoying solid results, led by South America (+7%). In North America (+2%), robust results in Mexico

and Canada contrast with a decrease in the United States, the region’s largest destination. The decline in arrivals to the United States also weighed-down the region’s average. Find out more in our regional spotlight, from page 41.

Vinícius Lummertz President, Embratur (Brazilian Tourism Board)“We are very optimistic that Brazil will continue in this growth trend in the mid and long terms.”Read page 45

Gloria Guevara Manzo President & CEO, WTTC “The technology that places the traveller in the centre at the end of the day is the one that is going to get the largest adoption and the best use.” Read page 15

Gina DunnettDirector, Product Development & Travel Experience, GoBe.comMember of the ITB Buyers Circle“Last year, I returned feeling incredibly satisfied with the many new connections I made with companies globally, many of whom are now working with us.” Read page 19

ITB Berlin: New Edition, Never-Ending Horizons The World’s Largest Travel Trade Show opens its gates for 2018 with Mecklenburg-Vorpommern as official partner region targeting international recognition

The 52nd ITB Berlin is officially open to trade and

media, more than ever the driving force and the

event mirroring the global tourism industry.

Parallel with the show, the ITB Berlin Convention,

the largest event of its kind, will be held

from Wednesday, 7 to Saturday, 10 March

2018. Numerous exhibitors have increased the

size of their stands, including Abu Dhabi, Ras

al-Khaimah and Fujairah in the UAE (Hall 22a),

Vietnam and Laos in Hall 26, and Malaysia,

Thailand, Myanmar and Taiwan all have two-tier

stands.

The focus is on Mecklenburg-Vorpommern, the

partner region of the show. It is organising the

opening event which for the first time will leave

a zero-carbon footprint, setting an important

trend. Over the five days of the show, the German

federal state will be exhibiting its wide range of

tourism products in Halls 6.2a and 4.1. See our

exclusive coverage of the region – page 51.

Manuela Schwesig, Mecklenburg-Vorpommern’s Minister President Read our exclusive interview – page 24

Hall 5.2b / Stands 205, 205a

Hall 17Stand 109

Hall 6.2a Stand 106, 106a-b

Hall 4.1 Stand 110

Parismina, Costa Rica

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Gillian TansCEO, Booking.com“Technology continues to be the single most important driver behind the biggest trends and opportunities in travel at the moment.” Read page 21

ITB BERLIN CONVENTION SPECIAL FEATURE:GASTRONOMY & WINE TOURISM

DESTINATION SPOTLIGHT:ASIA

DESTINATION SPOTLIGHT

ASIA The continuous growth of Chinese outbound travel is an asset for all of Asia. In addition, increased air travel competition, good value for money in services, easier visa entry facilities to an increasing n u m b e r o f A s i a n

countries and quickly expanding transportation i n f r a s t r u c t u r e s a r e also stimulating travel demand in the region. Read more about travel and tourism trends in Asia from page 33.

KJ Alphons Minister of State for Tourism, India“The introduction of e-visa has been the biggest game changer for the Indian Tourism Industry.”Read page 35

Amir NahaiCEO, F&B Group, AccorHotels“One new service that I am really excited about is a branded French-style wedding for our most luxurious hotels in China.” Read page 29

EXCLUSIVE INTERVIEW

Hon. John Amaratunga Minister of Tourism Development and Christian Religious Affairs, Sri Lanka “We have a rich heritage depicted through eight UNESCO World Heritage Sites” Read page 17

A Meeting of Minds ITB Berlin more than ever a global think tank for the industry

The gathering of top minds at this year’s ITB Berlin appears to be without equal, as the “top brass” of virtually all the world’s key travel and tourism organisations are concentrated in the fairgrounds here for the period of just a few days.

With Germany’s Chancellor Angela Merkel opening the show this year, ITB Berlin is also welcoming the new heads of the UNWTO and the WTTC, the CEO of the Chinese giant Ctrip – Jane Jie Sun, Airbnb founder Nathan Blecharczyk, Expedia President & CEO Mark Okerstrom, Booking.com President & CEO, Gillian Tans, and Booking.com’s co-founder Bas Lemmens, recently named as the new CEO of Meetings.com, just to name a few (see our exclusive interview with the latter, page 14). Enabling access to these, the brightest minds in the travel industry today gives ITB Berlin a special shine, and ensures that all professionals attending the show gain a unique understanding of industry trends, both through the high-level meetings on the show fl oor, and through the truly exceptional series of conferences at the ITB Berlin Convention.

Bas Lemmens, CEO, Meetings.comRead our exclusive interview, page 14

Hall 5.2b / Stands 205, 205a

Hall 17Stand 109

Hall 6.2aStand 106, 106a-b

Hall 4.1Stand 110

Langkawi, Malaysia

Doug LanskyInternational Tourism Thought Leader, Travel Journalist and Author“Larger destinations don’t really need to own and maintain a website anymore.” Read page 12

Your O f f i c i a l I n fo rmat ion Source a t I TB Be r l i n

THURSDAY 8TH MARCH 2018

DAY 2 EDITION

35SPECIAL FEATURE

ITB BERLIN NEWS • Tuesday 1st March 2016

ADVENTURE TOURISM

Excitement and pure adrenaline rush will once again highlight the beautiful island of Bintan, in the Riau Archipelago Province when the challenging multi-sporting event of Bintan Triathlon 2016 takes place from 28th to 29th May 2016. Centered at the Nirwana Gardens Resorts, the event that combines exhilarating challenges, athleticism and camaraderie is expected to be bigger and better than ever, so be sure to expect fireworks, fun fringe activities and definitely a big party.Combining Swimming, running, and bicycling into one elaborate

competition, the event will not only challenge participants’ skills and endurance but will also take them to some of the most fascinating parts of the island.As a tropical island only 55 minutes by ferry from Singapore, Bintan Island provides the perfect backdrop for an ultimate triathlon experience combined with a holiday. So, whether it’s to compete in the race or simply just to enjoy the exciting atmosphere, this special sporting event is surely something you don’t want to miss.

From 19th to 21st April 2016, the spotlight will turn on the Mentawai Islands - an ideal Surfers’ Paradise in the West Sumatra Province. This is when the Pesona Mentawai Festival or “The Charm of Mentawai Festival 2016” will be held for the very first time, centered at the Mapaddegat Beach, North Sipora District, in the Mentawai Islands Regency.

Fully supported by the Ministry of Tourism, the festival will feature a range of cultural attractions, tourist activities, and traditional art performances from representatives of 10 districtsthat make up the Mentawai Islands Regency as well as from a number of local tourism stakeholders. The event will also involve other regencies and tourism businesses who will showcase spellbinding tourist attractions of the West Sumatra Province. The festival is also projected to be a regular event that will be held annually and be included in the

national tourism Calendar of Events.Mappadegat Beach was chosen as the centre for this year’s festival since it offers magnificent natural scenery and is regarded as one of the best beaches on Sipora Island and the Mentawai Islands on the whole. For the festival, the managements of accommodations, transportation and all necessary facilities are already busy making all the needed preparations.

This year at ITB Berlin, the Visit Wales is presenting its unprecedented campaign to promote Wales as the world’s capital of adventure tourism.

The promotion is at the initiative of Deputy Minister fo r Cu l tu re , Spor t and Tourism, Ken Skates, who has announced a series of themed years, beginning with the Year of Adventure in 2016. Following The Year of Adventure in 2016 will be The Year of Legends in 2017 and The Year of the Sea in 2018.

Mr Skates promised to personally embark on as many adventures as possible to promote Wales as the world’s home of adventure and has secured the backing of two prominent adventurers, Bear Grylls and Richard Parks, who have agreed to be Adventure Ambassadors for Wales in 2016.Fol lowing recent major investments, Wales now boasts iconic, reputation changing attractions such a s Z i p Wo r l d a n d t h e world’s largest underground t r a m p o l i n e . Wa l e s h a s world-class Mountain Biking

facilities at centres such as Coed y Brenin, Bike Park Wales and Antur Stiniog.The 870 miles of the Wales Coast Path is the longest continuous path along a nation’s coastline and will play a key role in the activities for 2016, it’s development has seen a growth in products associated with the coast path – costal restaurants, visitor and activity centres. There are adventures to be had at some the major events taking place in Wales, IronMan, Festival No.6 and the Green Man Festival. Bear Grylls, a worldwide icon for the great outdoors and the ultimate in adventure, said: “ I ’ve had amazing experiences in Wales with my Survival Academy; the beautiful, rugged and wild terrain of Wales lends itself so well to so many activities and adventures. I’m delighted to be an ambassador for next year – Wales is where the adventure starts in 2016.”

Indonesia Highlights Adventure with Bintan Triathlon

Surfing in West Sumatra

Adventure Action at ITB Berlin Wales 2016: Year of Adventure – an unprecedented campaign

Hall 26.a / Stands 122, 123

Hall 26.a / Stands 122, 123

Wildwater Rafting Coasteering

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EDITORIAL CONTENT

• Youth travel • Adventure Tourism• Education • Training & Employment • Honeymoons

Product Innovations Guide: Honeymoon Hotels

• Europe: spotlight on France, Austria

• Oceania: spotlight on French Polynesia

• German region: Spotlight on Baden-Württemberg

• City spotlight

PREVIEW EDITION[ 27th February 2019 ]

SPECIAL FEATURES & REGIONAL SPOTLIGHTS

SHOW NEWS

The top stories of the day of interest to international

trade visitors, including major announcements &

debates.

MARKET TRENDS

Important industry trends and interviews with leading analysts

from organisations such as UNWTO, WTTC, IPK, PhocusWright, Deloitte,

etc.

EXCLUSIVEINTERVIEWS

Given the calibre of many of those presenting conferences and keynotes,

where possible we not only give a précis of their conference, but also fi eld exclusive comments that

are specifi cally destined to our readers.

WHERE TO GO IN BERLIN

A defi nitive guide on where to go out in Berlin to make the international

visitors feel much more “at home” in this exciting city.

PRESS & BLOGGER CORNER

Top journalists at ITB Berlin explain why they’re here and what their personal

“ITB highlights” are.

RESPONSIBLE TOURISM

CSR (Corporate Social Responsibility) and eco-tourism - initiatives to

reduce our impact on our planet.

PRODUCTINNOVATIONS GUIDE

Each day, trade visitors at ITB Berlin are offered a highly

synthetic “ProductInnovations Guide” in a

number of major tourism sectors. In this way, ITB Berlin News is even more useful as a purchasing tool providing

buyers with the ultimate guide on “what sells in 2018/2019”.

ITB BERLIN CONVENTION

As international trade visitors hop from one

stand to another, they no doubt regret not being

able to attend some of the top conferences. We cover all conferences of interest to international visitors.

TRADE TALKS

Tour Operators and Travel Agents explain their

current key concerns and discuss some of the most

interesting offers they have seen at the show.

EDITORIAL OPPORTUNITIES FOR EXHIBITORS

How to be part of ITB Berlin News?

Provide us with your input:

• Coverage of your company’s main news, events and press conferences

• A strategic platform for your Top management

• Contributions and thought leadership for our Regional Spotlights, Special Features and Product Innovations Guide.

DAY 1 EDITION[ 6th March 2019 ]

• Travel Technologies (Virtual reality, Robots, Big data...)

• TTA – Technology, Tours & Activities

• Transport (Airlines, Airports, Car rental, etc.)

• Cycling Tourism

• City BreaksProduct Innovations Guide: City Breaks

• Malaysia Offi cial ITB Berlin 2019 Partner Country

• Asia: Spotlights on Vietnam, Maldives

• German Region: Bavaria

• City spotlight

DAY 2 EDITION[ 7th March 2019 ]

• Luxury Accommodation & Travel (hotels, resorts, trains, airlines, etc.)Product Innovations Guide: Airlines - Business Class

• Cruises

• Golf Tourism: Destinations & Resorts

• Nature Tourism • Gastronomy & Wine Tourism • Wellness • Medical Tourism • LGBT

• Americas & Caribbean: Spotlights on the Dominican Republic, Chile, USA

• German Region:Mecklenburg-Vorpommern

• City spotlight

DAY 3 EDITION[ 8th March 2019 ]

• Business Travel

• Family Destinations & Resort, Amusement Parks

• Cultural Tourism - Authentic Cultural Experiences (Cultural Capitals, UNESCO Heritage, Cultural Routes)

• Events that drive Travel & Tourism (Expos, sports etc.)

• Group Travel: Weddings / MICEProduct Innovations Guide: MICE Hotels

• Africa & Middle East: Spotlights on Oman, Abu Dhabi, South Africa

• German Region: Hessen

• City Spotlight

Exhibition Grounds

Shuttle Busses

Fairground Shuttle

Catering Guide

Open Exits Evening Hours

Services

Exhibitors from A to Z

ITB Quickfi nderIncluding all exhibitors!

SHUTTLE BUSSES & FAIRGROUND SHUTTLE / SHUTTLE LINIEN UND GELÄNDE-SHUTTLE CATERING GUIDE AND OPEN EXITS EVENING HOURS / GASTRO-FÜHRER UND NACHTAUSGÄNGEAIRPORT SHUTTLE: LINE M2Transfer Berlin-Tegel Airport / ICC Berlin, Entrance South and return (4-9 March, 2014), duration on average 20-30 minutesDepartureEntrance South 11:30 a.m. - 7:15 p.m. every 30 minuteslast shuttle bus on 10 March at 7:00 p.m

Transfer Flughafen Berlin-Tegel / ICC Berlin, Eingang Süd und zurück (4.-9. März 2014), Fahrzeit durchschnittlich 20-30 Minuten Abfahrt Abfahrt Eingang Süd 11.30 Uhr - 19.15 Uhr alle 30 MinutenLetzter Shuttlebus am 10. März um 19.00 UhrPARK AND RIDE BUS SHUTTLE: LINE M1Transfer Olympischer Platz - Entrance South andreturn (5-9 March, 2014) daily: 8:30 a.m. - 7:30 p.m.last shuttle bus on 9 March at 7:00 p.m.

Transfer Olympischer Platz - Eingang Süd und zurück(5.-9. März 2014) täglich: 8.30 Uhr - 19.30 Uhrletzter Shuttlebus am 9. März um 19.00 Uhr

ITB HOTEL BUS SHUTTLEThe ITB Hotel Bus Shuttle is your fast and direct connection to ITB Berlin. In the evening the busses will bring you back to your hotel or into the city. Further information is available in the partner hotels of the ITB Hotel Bus Shuttle. You will receive the timetable and the necessary shuttle ticket in your hotel.

Mit dem ITB Hotelbus-Shuttle kommen Sie schnell und direkt zur ITB Berlin. Nach dem Messebesuch bringen Sie die Shuttlebusse zurück zu Ihrem Hotel oder in die City. Weitere Informationen erhalten Sie in den Partnerhotels des ITB Hotelbus-Shuttles. Den Fahrplan und das erforderliche Shuttle-Ticket erhalten Sie in Ihrem Hotel.

CITY BUS SHUTTLEOur city bus shuttle takes you fast and comfortable to the ITB Berlin venue, Entrance South. Two lines are provided.Unser City-Shuttle bringt Sie rasch zum Messegelände, Eingang Süd. Es gibt zwei verschiedene Linien.

Line A1: Bus Stop Unter den Linden 26 / Friedrichstraße2: Bus Stop Leipziger PlatzLine B1: Bus Stop Wittenbergplatz2: Bus Stop Kranzlereck (Kurfürstendamm 18)3: Bus Stop Olivaer Platz (Kurfürstendamm 61)

4: Bus Stop Adenauerplatz5: Bus Stop Halensee (Kurfürstendamm 117)Morning / morgens:5-7.3. from 8:30 a.m. - 9:50 a.m., every 20 minutes8-9.3. from 8:30 a.m. - 10:00 a.m., every 30 minutes(Times of 1st bus stop / Abfahrtszeiten 1. Haltepunkt)Evening / abends:5-7.3. from 5:00 p.m. - 7:10 p.m., every 20 minutes8-9.3. from 5:00 p.m. - 7:00 p.m., every 30 minutes(Departure times Entrance South / Abfahrtszeiten Eingang Süd)Deviations can be possible due to traffic.Verkehrsbedingte Abweichungen sind möglich.

EXITS EVENING HOURS / NACHTAUSGÄNGE

CATERING GUIDE / GASTRO-FÜHRER

SERVICES / SERVICE EXHIBITORS FROM A TO Z / AUSTELLER VON A BIS Z

AirportsInformation: +49 30 60911150Hotline for both airports: Tegel and Schönefeld, www.berlin-airport.de

Assistance for People with Disabilities/Wheelchair servicesHall 4.2, Telephone: +49 30 3038-5837

Banks/Cash MachinesCash machines: ICC Berlin, Hall 14.1, Hall 19, Middle Foyer Hall 1.2b/2.2b,Cash Truck „ZasterLaster“, Entrance SouthReiseBank at the branch office “Zoological Garden” railway station,Telephone: +49 30 8817117

Business CenterMesse Berlin GmbH, E-mail: business-center@messe-berlin.de (photo copies, fax, telephone,e-mail, Internet, PC, scanner, printer, notebook connection, business cards, prepaid telephone cards, SIM-cards, USB flash drive, internat. power adapter)• Service Center, Entrance, Hall 7, 2nd floor, Telephone: +49 30 3038-4127, Fax: +49 30 3038-4136• Hall 2.2, Room Ulm, Telephone: +49 30 3038-81200, Fax: +49 30 3038-81201• Halls 20/21, Passageway, Telephone: +49 30 3038-4130, Fax: +49 30 3038-4138ICC Berlin, Entrance Hall, Telephone: +49 30 3038-4129, Fax: +49 30 3038-4137

Business PointNew „Business Point“ in hall 26.C/309 & hall 1.2/215 from 5.-7.3. Plan your meetings & business talks within this new environment incl. free WIFI & seating capacities.

Climate ProtectionClimate-conscious travel. ITB Berlin Cooperation Partner atmosfair gGmbH Hall 4.1b/247

Cloakrooms/Luggage Lock-upEntrance South, Hall 7.2, Hall 9, Entrance East (Hall 14.1), Entrance North (Hall 19), Hall 20/21,ICC Entrance Foyer

eTravel WorldMeetings, workshops and presentations about Social Media, Mobile Travel Services and BigData, Hall 6.1c

Exhibitor Service CounterService-Center, Entrance, Hall 7, 2nd floor,Telephone: +49 30 3038-4123, -4125, -4127, Fax: +49 30 3038-4135

Fire Department – Emergency CallTelephone: 112

First Aid – DRK (Red Cross) PhysicianEmergency callsTelephone +49 30 3038-2222Hall 3.2, Hall 4.2, Hall 9, Hall 26c, and passageways between Halls 12/13, 17/18, and 20/21Wheelchairs/Lost Children: Hall 4.2, Telephone: +49 30 3038-5837

Hotel Reservations/Travel Arrangements/ArrivalsHRS www.hrs.de/hotel/de/berlin, Telephone: +49 221 2077600, +49 1805 477000VisitBerlin www.visitberlin.de, Telephone: +49 30 250025

ITB Mobile GuideDownload at www.itb-berlin.com/mobilMM-City App Berlin: mmv.me/itbLost Children/Red CrossHall 4.2, Telephone: +49 30 3038-5837

Lost and FoundSecurity Office, passageway between Halls 16/17, Telephone: +49 30 3038-1785

Media CenterITB Berlin press team, editorial offices, PR Agencies (Halls 5.3 & 6.3)www.itb-berlin.com/press

PharmacyWitzleben Apotheke,Kaiserdamm 24/at the corner of Messedamm, 14055 BerlinTelephone: 0800 3011970, +49 30 93952030Delivery Service: Monday-Friday (8:00 a.m.-2:00 p.m.),last orders until 2:00 p.m. for delivery on same day

Photocopies/PrintingSee Business Center

PoliceEmergency call to police: Telephone: 110District Office 22, Charlottenburger Chaussee 75, 13597 BerlinTelephone: +49 30 4664-222701Police station in Hall 7, ground level, Telephone: +49 30 4664-200760,Fax: +49 30 4664-200799

Post OfficePostbank Finance CenterSoorstraße 61 – 62, 14050 BerlinMon – Fri: 9 a.m. – 6 p.m., Sat: 9 a.m. – 1 p.m.

Prayers Room/Room of SilenceFor all confessions and pastoral care: Hall 6.2, entrance SummerGarden, Telephone: +49 30 3038-5858, +49 163 6095100Muslim Prayer Room Hall 19, Foyer West

Public TransportBerliner Verkehrsbetriebe BVG, S-Bahnwww.bvg.de (English service)General Information, Telephone: +49 30 19449

Restaurants(Capital Catering GmbH)• Stand Service for exhibitors: Telephone +49 30 3038-2993• Banquets: Telephone +49 30 3038-3920• Restaurants on the fairground: Telephone +49 30 3038-3950• “Business Bistro”, Hall 15.2, Telephone: +49 30 3038-3950• Funkturm Restaurant, Telephone: +49 30 3038-2996• Restaurant Brandenburg, Hall 24, Telephone: +49 30 3038-1912• Palais am Funkturm, Hall 19, Telephone: +49 30 3038-3950• Restaurant “Casino”, Hall 7.3, Telephone: +49 30 3038-1927• Restaurant “Panorama”, Halls 5.3-6.3, Telephone: +49 30 3038-1981• Shipment (brochure material)INFOX Package StationNational and international shipment of brochure materials for visitors, credit or debit cards only, Foyer Hall 1.1/2.1

Taxi ranksICC Berlin – access ramp one level below the entrance area, Entrance South, Gate 9,Entrance East (Halls 14/15), Entrance North (Hall 19)

Taxi Reservations• Funk Taxi Berlin, Telephone: +49 30 261026• Taxi-Ruf City Funk, Telephone: +49 30 210202• Würfelfunk, Telephone: +49 30 210101

Ticket Sales/Ticket OfficeMB Capital Services GmbH, Thüringer Allee 12, 14052 BerlinTelephone: +49 30 3069-6969, Fax: +49 30 3069-6930

Tourist InformationBerlin Tourismus & Kongress GmbHAm Karlsbad 11, 10785 Berlin, Service-Hotline: +49 30 25002www.visitberlin.de

Trade Press StandExtensive selection of free international publications, foyer between Halls 6.2/5.2

Trains: Deutsche BahnInformation & Reservations, Telephone: +49 180 6 99 6633 (14ct/min),www.bahn.com

Visitors’ Meeting PointEntrance North (Lobby, Hall 19), Entrance South (Middle Foyer between Hall 1.2a and 2.2a)

ApothekeWitzleben Apotheke,Kaiserdamm 24/ Ecke Messedamm, 14055 BerlinTelefon: +49 30 9395 2035, 0800 3011970Messe-Lieferservice: Bestellannahme von Mo-Fr (8-14 Uhr)Lieferung Mo-Fr bis 18 Uhr

AuskunftInland: 11833, Ausland: 11834

Aussteller-Service-CounterService Center Halle 7, 2.OGTelefon: +49 30 3038-4123, -4125, -4127, Fax: +49 30 3038-4135

Banken/GeldautomatenGeldautomaten: ICC Berlin Eingangsfoyer, Halle 14.1, Halle 19, Mittelfoyer Halle 1.2b/2.2b,Cash truck „ZasterLaster“, Eingang Süd,ReiseBank: Geschäftsstelle Berlin Bahnhof Zoo, Telefon: +49 30 8817117

Behindertenhilfe/RollstuhlverleihHalle 4.2 Kopffoyer, Telefon: +49 30 3038-5837

Berliner Verkehrsbetriebe BVG, S-BahnTarif- und Fahrplanauskunft: +49 30 19449, www.bvg.de

Business CenterMesse Berlin GmbH, e-mail: business-center@messe-berlin.de (Fotokopien, Telefax, Telefon, Internet, PC-Nutzung, Scanner, Drucker, Notebook-Anschluss, Visitenkarten, Prepaid-Karten, SIM-Karten, USBSticks, internat. Stromadapter)• Service Center, Eingang Halle 7, 2. OG, Telefon: +49 30 3038-4128, Fax: +49 30 3038-4136• Halle 2.2, Raum Ulm, Telefon: +49 30 3038-81200, Fax: +49 30 3038-81201• Übergang Halle 20/21, Telefon: +49 30 3038-4130, Fax: +49 30 3038-4138• ICC Berlin Eingangsfoyer, Telefon: +49 30 3038-4129, Fax: +49 30 3038-4137

Business PointNeuer Businesspoint vom 5.-7.3. in Halle 26.C/309 & Halle 1.2/215für Ihre Termine & Messegeschäfte.Dieser bietet Ihnen Sitzmöglichkeiten & kostenfreien W-Lan-Zugang.

Deutsche BahnFahrplan-, Tarifauskunft, Buchung, ReservierungTelefon: 0180 6 99 66 33 (14 ct/min aus dem Festnetz), 0800 1 507090 (kostenlose Fahrplanansage). www.bahn.de

Erste Hilfe, DRK Stationen, ärztlicher Dienst Notruf DRK-Messegelände, Telefon: +49 30 3038-2222Halle 3.2, Halle 4.2, Halle 9, Halle 12/13 (Übergang),Kleiner Stern oben (Übergang Halle 17/18), Halle 20/21 (Übergang), Halle 26c, ICCRollstuhlschiebedienst/Kindersammelstelle, Halle 4.2 Kopffoyer Telefon: +49 30 3038-5837

eTravel WorldMeetings, Workshops und Präsentationenrund um Social Media, Mobile Travel Services und Big Data, Halle 6.1cFachpressestandUmfassendes Angebot an internationalen Zeitschriften, Foyer Hallen 6.2/5.2

Feuerwehr-Notruf direktTelefon: 112

FlughäfenInfo-Hotline 030 609 11150 für beide Flughäfen: Tegel und Schönefeld,www.berlin-airport.de

FotokopiermöglichkeitSiehe Business Center

FundbüroPförtnerloge/Übergang Halle 16/17, Telefon: +49 30 3038-1785,

Garderoben/GepäckaufbewahrungEingang Süd, Halle 7.2, Halle 9, Eingang Ost (Halle 14.1), Eingang Nord (Halle 19), Halle 20/21,ICC Berlin Eingangsfoyer

Gebetsräume/Raum der StilleKonfessionsunabhängig (auch Seelsorge):im Zugangsbereich der Halle 6.2, (Sommergarten), Telefon: +49 30 3038-5858,Mobil: +49 163 6095100Moslemischer Gebetsraum: an Halle 19, Foyer West

Hotelreservierung/Reisearrangement/IncomingHRS www.hrs.de/hotel/de/berlin, Telefon: +49 221 2077600VisitBerlin www.visitberlin.de, Telefon: +49 30250025

ITB Mobile GuideDownload unter www.itb-berlin.de/mobilMM-City App Berlin Download unter mmv.me/itb

Kartenvertrieb/Kassen/TicketsMB Capital Services GmbH, Thüringer Allee 12, 14052 BerlinTelefon: +49 30 30696969, Fax +49 30 30696930

KlimaschutzKlimabewusst reisen. ITB Berlin Kooperationspartner atmosfair gGmbH, Halle 4.1b/247

Kinder-Sammelstelle/DRKHalle 4.2 Kopffoyer, Telefon: +49 30 3038-5837

MedienzentrumPresseteam der ITB Berlin, Redaktionsbüros, PR-Agenturen (Hallen 5.3 & 6.3), www.itb-berlin.de/presse

PolizeiPolizei-Notruf direkt, Telefon: 110Abschnitt 22, Charlottenburger Chaussee 75, 13597 BerlinTelefon: +49 30 4664-222701Anzeigenaufnahme, Polizeiwache Service-Center Halle 7, 1. OGTelefon: +49 30 4664-200760, Fax: +49 30 4664-200799www.berlin.de/polizei

PostfilialePostbank Finanzcenter, Soorstraße 61 – 6214050 Berlin, Telefon +49 30 3039-6151Mo – Fr. 9–18 Uhr, Sa. 9–13 Uhr

Restaurants(Capital Catering GmbH)• Messestand-Service für Aussteller: Telefon +49 30 3038-2993• Banquets: Telefon +49 30 3038-3920• Restaurants auf dem Messegelände: Telefon +49 30 3038-3950Telefon: +49 30 3038-2901/-3929• “Business Bistro”, Halle 15.2, Telefon: +49 30 3038-3950• ”Funkturm Restaurant”, Telefon: +49 30 3038-2996• Restaurant Brandenburg, Halle 24, Telefon +49 30 3038-1912• Palais am Funkturm, Halle 19, Telefon: +49 30 3038-3950• Restaurant “Casino”, Halle 7.3, Telefon: +49 30 3038-1927• Restaurant “Panorama”, Halle 5.3/6.3, Telefon: +49 30 3038-1981

Taxi-AnfahrtstellenICC Berlin – Vorfahrtsebene, Eingang Süd, Tor 9, Eingang Ost (Halle 14/15),Eingang Nord (Halle 19)

Taxiruf-VorbestellungenFunk Taxi Berlin, Telefon: +49 30 261026Taxi-Ruf City Funk, Telefon: +49 30 210202Würfelfunk, Telefon: +49 30 210101

Treffpunkt für BesucherNord: Vorhalle 19, Süd: Übergang Halle 1.2a/2.2a

Touristen-InformationBerlin Tourismus & Kongress GmbH, Am Karlsbad 11, 10785 BerlinService-Hotline: +49 30 250025, www.visitberlin.de

Versand (Prospektmaterial)INFOX Paketstation, Nationaler und internationaler Versand vonProspektmaterialien für Besucher, nur EC oder Kreditkarte, Foyer 1.1/2.1

AAbama Golf & Spa Resort 4.2 101/205Abies Travel 4.2 118/201Acampora Travel & Hotels 1.2 204Acampora Travel & Hotels 25. 131Accor 9. 215Accor 21.B 208Adventure Indonesia 26.A 109/120/235Aitken Spence Travels (Pvt.) Ltd. 25. 131Aitken Spence Travels (Pvt.) Ltd. 5.2A 114Alila Hotels & Resorts 26.A 120/235/115AAll Asia Exclusive 26.B 228All Asia Exclusive 26.C 325Argentina 1 .1 203Argentina 3.1 107Arp Museum Bahnhof Rolandseck 8.2 103Arp Museum Bahnhof Rolandseck 10.2 101

BBarceló Hotels & Resorts 4.2 101Barceló Hotels & Resorts 3.1 112Berlin-Highlights 12. 101Berlin-Highlights 14.1 104Boomerang Reisen GmbH 20. 119Boomerang Reisen GmbH 5.2A 109Brazilian Tourist Board - Embratur 1.1 204Brazilian Tourist Board - Embratur 3.1 104Brazilian Tourist Board - Embratur 4.1 206Broich Premium Catering GmbH 8.2 103Broich Premium Catering GmbH 10.2 101Brot für die Welt - Tourism Watch 4.1 216/217BUGA 2015 Havelregion 11.2 101BUGA 2015 Havelregion 12. 101Caribbean Nexus Tours 3.1 112Caribbean Nexus Tours 1.1 102Carlson Rezidor Hotel Group 9. 310Carlson Rezidor Hotel Group 5.2B 205/205ACGH Earth 5.2B 206CGH Earth 4.1 213Chemnitzer Wirts 11.2 102Chemnitzer Wirtschaftsförderungs 10.2 101Choice Hotels Canada, Inc. 9. 321Choice Hotels Canada, Inc. 2.1 491Colombia, Proexport 1.1 114/115Crillon Tours - Titicaca Hydrofoils 1.1 209A/202Czech Airlines, SkyTeam 9. 102Czech Airlines, SkyTeam 7.2B 102Danubius Hotels Group 9. 222Danubius Hotels Group 2.2 209Darmstadt Marketing GmbH 7.2C 101Darmstadt Marketing GmbH 10.2 101Deltanet Travel 2.2 119/111DIAMIR Erlebnisreisen GmbH 21.A 104DIAMIR Erlebnisreisen GmbH 5.2A 118Dusit International 26.B 230Dusit International 9. 211Dusit Thani Maldives 5.2A 107Dusit Thani Maldives 26.B 230Etihad Airways 22.B 211Etihad Airways 10.1 117Eurotur 1.1 203/209AFairmont Grand Hotel Kyiv 9. 309Fairmont Grand Hotel Kyiv 2.1 107Fairmont Singapore 9. 309Fairmont Singapore 26.A 133Fairmont The Palm, Dubai 22.A 103Fairmont The Palm, Dubai 9. 309Florida Keys & Key West 2.1 315Florida Keys & Key West 3.1 108Generator Hostels 9. 301Generator Hostels 4.1 106Gran Hotel Bahía del Duque Resort 4.2 120/205Greater Fort Lauderdal 2.1 315Greater Fort Lauderdale Convention 3.1 108Gulliver Travel d.o.o 1.2 218Gulliver Travel d.o.o 25. 131

H&H Touristik GmbH 25. 101/178Hamburg Tourismus GmbH 6.2A 102/104Hans Brinker Budget Hotel B.V. 10.2 112Hans Brinker Budget Hotel B.V. 4.1 106Hilton Worldwide 20. 138Hilton Worldwide 22.A 101Hotel Metropol Moscow 2.1 109Hotel Metropol Moscow 9. 120InterContinental Hotels Group 23.A 112InterContinental Hotels Group 9. 319ITB Asia 9. 307ITB Asia 21.A 105ITB Asia 25. 106Kap Verde - Barracuda Tours 25. 142Kap Verde - Barracuda Tours 20. 126Karlsruher Messe- 6.2B 202Karlsruher Messe- 10.2 101Kassel Marketing GmbH 7.2C 101Kassel Marketing GmbH 10.2 101Klassik Stiftung Weimar 11.2 103Klassik Stiftung Weimar 10.2 101Kompas 17. 110Kompas 1.2 219AKunstsammlung Nordrhein 8.2 103Kunstsammlung Nordrhein 10.2 101Lima Tours 1.1 104/104A/209ALima Tours 25. 131Majesty Hotels & Resorts 3.2 201Majesty Hotels & Resorts 25. 119Malaysia Tourism Promotion Board 26.A 121Malaysia Tourism Promotion Board 10.2 108Malaysia Tourism Promotion Board 4.1 260Mali Travel Tours 21.A 103/122Marienbad Kur & Spa Hotels 9. 222Marienbad Kur & Spa Hotels 7.2B 102Meest-Tour JV 2.1 106/107Memnon Tours 25. 181Memnon Tours 23.A 112Mexikanisches Fremdenverkehrsbüro 1.1 102/102AMexikanisches Fremdenverkehrsbüro 4.1 227Mexikanisches Fremdenverkehrsbüro 3.1 108AMichael Müller Verlag GmbH 25. 143Michael Müller Verlag GmbH 6.1 118Miller Reisen GmbH 3.1 217/217B,C,DOrient Tours LLC 22.B 210Orient Tours LLC 22.A 104/103Parkroyal Hotels & Resorts 26.A 121/133Pestana Hotels & Resorts 2.2 208Pestana Hotels & Resorts 20. 107Philippines Tourism 26.A 136/138/101/134Puebla 1.1 102/117Radisson Royal Hotel Moscow 2.1 109/101Reederei Riedel GmbH 12. 101Reederei Riedel GmbH 14.1 104Rhön Marketing 7.2C 101Rhön Marketing 6.2B 303SC Karpaten Turism SRL 7.2B 101A-CSC Karpaten Turism SRL 25. 142Sedona Hotel Yangon / Mandalay 26.B 228Sedona Hotel Yangon / Mandalay 9. 212South American Tours de Colombia 1.1 212/114Stadtmarketing Halle (Saale) GmbH 11.2 101Stadtmarketing Halle (Saale) GmbH 10.2 101STAGE ENTERTAINMENT GMBH 6.2A 102/104STAGE ENTERTAINMENT GMBH 12. 101Stiftung Museum Kunstpalast 8.2 103Stiftung Museum Kunstpalast 10.2 101Stiftung Schloss Dyck 8.2 103 Stiftung Schloss Dyck 10.2 101

Swedish Lapland Tourism 18. 128A-E/108Swissôtel Le Concorde, Bangkok 26.B 221Swissôtel Le Concorde, Bangkok 9. 309Swissôtel Merchant Court 9. 309Swissôtel Merchant Court 26.A 133Swissôtel Nankai Osaka 26.A 129Swissôtel Nankai Osaka 9. 309

Swissôtel The Stamford 9. 309Swissôtel The Stamford 26.A 133TAP Portugal 2.2 208TAP Portugal 1.1 204The Chedi Andermatt 9. 206THE CHEDI Andermatt 17. 101The George 6.2A 102/104The George 9. 312Travco - Jordan 25. 131Travco - Jordan 23.B 202Travco Oman 25. 131Travco Oman 22.B 200überland Reisegesellschaft mbH 4.1 108/109

visitBerlin Berlin 12. 101

visitBerlin Berlin Tourismus 13. 110VisitBritain 18. 120/121/123Welcome Incoming Services S.L.U. 4.2 101/107Welterbe Grube Messel gGmbH 7.2C 101Welterbe Grube Messel gGmbH 4.1 203Wilderness Safaris 20. 133/134Zypern Fremdenverkehrszentrale 2.2 111/115@dmire 10.2 104/105007-Berlin 12. 1011001 Events 22.A 1031001 Reise GmbH / Habari Travel 20. 1202. DSP, s.r.o. 7.2B 1022-LAND-Reisen 8.2 1023 Stars Hotels 10.2 106/107365 days of Armenia 3.2 115365 Travel and Investment Co. Ltd. 26.C 3254 Level & work 9. 11042 GmbH 8.1 10342a ABAV - Expo International 1.1 20448 H. in Spanien S.L. 4.2 1014Health Travel 15.1 1014Travel Incoming Tour Operator 15.1 1015 vor Flug GmbH 25. 18050plus Hotels Deutschland 6.2B 20168 Grad Lofoten 18. 128A-E7 Degrees South 20. 1309/11 Memorial & Museum 2.1 405A Class Travel 26.C 325A Touch of Asia 26.B 225A&O Hotels and Hostels Holding AG 4.1 100A. E. C. Advertising 10.1 101A.T.R. Touristik 3.2 201AAA Travel 20. 134AAA-Tour 7.2A 302AAB - All About Belgium 10.2 104/105aachen tourist service e.v. 8.2 103Aachen, Kulturbetrieb der Stadt 10.2 101

AAE All Asia Exclusive 26.B 221Aarya Village Travel Pvt. Ltd. 5.2A 116AAT Kings 5.2A 119AB Chapri Retreats 5.2B 232Abacus African Vacation 21.A 116Abacus Tours 1.2 218Abad Hotels and Resorts 5.2B 232Abba Hotels 4.2 101ABBA The Museum/Pop Story AB 18. 128A-EAbbey Tours 18. 122Abbey Tours Scotland 18. 123ABC Travel 1.2 110Abeba Tours Ethiopia 21.A 124Abenteuer Afrika Safari 20. 114Abercrombie & Kent Destination 20. 137Aberdeenshire Council 18. 123ab-in-den-urlaub.de 8.1 112ab-in-den-urlaub-deals.de 8.1 112Abjar Hotels International LLC 22.A 103Abnaa Karbala 21.B 219Aboriginal Tourism BC 2.1 491Abu Dhabi National Hotels (ADNH) 22.B 210Abu Dhabi Tourism & Culture 22.B 210AC Hotels by Marriott 9. 302Acacia Adventure Holidays 20. 120Academia AIFP 4.2 201Academservice 2.1 108Accelya 6.1 124Accent Travel & Events 7.2B 101A-CAccon-Rvs GmbH 5.1 136Accor Asia Pacific 26.C 321Accor Hotels In Egypt 23.A 112Accor Hotels Malaysia 26.A 121Accor Indonesia 26.A 120/235Accor Middle East 22.A 103Ace Travels Maldives 5.2A 107ACHAT Hotels Deutschland 8.1 116acora Hotel und Wohnen 9. 110Açores 2.2 208Acoya Hotel Suites & Villas 3.1 126Across Africa Holidays 21.A 116Across Spain DMC & Leisure Travel 4.2 202Active & Adventure 4.1 251Active Bhutan Tours 5.2A 113Active Holidays 7.2B 101A-CActive India Holidays Pvt. Ltd. 5.2B 248Active Sales Support 10.2 104/105AD ticket GmbH 7.2C 101Adaaran Resorts 5.2A 107ADAC Hessen-Thüringen e.V. 25. 101 ADAC Postbus Der Bus Track 1-4

adagio 9. 215Adalya Ocean Deluxe 3.2 201Adalya Resort & Spa 3.2 201Adams Beach Hotel 2.2 111

EXHIBITORS / AUSSTELLER HALL / HALLE STAND EXHIBITORS / AUSSTELLER HALL / HALLE STAND EXHIBITORS / AUSSTELLER HALL / HALLE STAND EXHIBITORS / AUSSTELLER HALL / HALLE STAND

SERVICES / SERVICE

AirportsAirportsInformation: +49 30 60911150Hotline for both airports: Tegel and Schönefeld, www.berlin-airport.de

Assistance for People with Disabilities/Wheelchair servicesHall 4.2, Telephone: +49 30 3038-5837

Banks/Cash MachinesCash machines: ICC Berlin, Hall 14.1, Hall 19, Middle Foyer Hall 1.2b/2.2b,Cash Truck „ZasterLaster“, Entrance SouthReiseBank at the branch office “Zoological Garden” railway station,Telephone: +49 30 8817117

Business CenterMesse Berlin GmbH, E-mail: business-center@messe-berlin.de (photo copies, fax, telephone,e-mail, Internet, PC, scanner, printer, notebook connection, business cards, prepaid telephone cards, SIM-cards, USB flash drive, internat. power adapter)• Service Center, Entrance, Hall 7, 2nd floor, Telephone: +49 30 3038-4127, Fax: +49 30 3038-4136• Hall 2.2, Room Ulm, Telephone: +49 30 3038-81200, Fax: +49 30 3038-81201• Halls 20/21, Passageway, Telephone: +49 30 3038-4130, Fax: +49 30 3038-4138ICC Berlin, Entrance Hall, Telephone: +49 30 3038-4129, Fax: +49 30 3038-4137

Business PointNew „Business Point“ in hall 26.C/309 & hall 1.2/215 from 5.-7.3. Plan your meetings & business talks within this new environment incl. free WIFI & seating capacities.

Climate ProtectionClimate-conscious travel. ITB Berlin Cooperation Partner atmosfair gGmbH Hall 4.1b/247

Cloakrooms/Luggage Lock-upCloakrooms/Luggage Lock-upEntrance South, Hall 7.2, Hall 9, Entrance East (Hall 14.1), Entrance North (Hall 19), Hall 20/21,ICC Entrance Foyer

eTravel WorldMeetings, workshops and presentations about Social Media, Mobile Travel Services and BigData, Hall 6.1c

Exhibitor Service CounterService-Center, Entrance, Hall 7, 2nd floor,Telephone: +49 30 3038-4123, -4125, -4127, Fax: +49 30 3038-4135

Fire Department – Emergency CallFire Department – Emergency CallTelephone: 112

First Aid – DRK (Red Cross) PhysicianEmergency callsEmergency callsTelephone +49 30 3038-2222Hall 3.2, Hall 4.2, Hall 9, Hall 26c, and passageways between Halls 12/13, 17/18, and 20/21Wheelchairs/Lost Children: Hall 4.2, Telephone: +49 30 3038-5837

Hotel Reservations/Travel Arrangements/Hotel Reservations/Travel Arrangements/ArrivalsHRS www.hrs.de/hotel/de/berlin, Telephone: +49 221 2077600, +49 1805 477000VisitBerlin www.visitberlin.de, Telephone: +49 30 250025

ITB Mobile GuideDownload at www.itb-berlin.com/mobilMM-City App Berlin: mmv.me/itbLost Children/Red CrossHall 4.2, Telephone: +49 30 3038-5837

Lost and FoundSecurity Office, passageway between Halls 16/17, Telephone: +49 30 3038-1785

Media CenterITB Berlin press team, editorial offices, PR Agencies (Halls 5.3 & 6.3)www.itb-berlin.com/press

PharmacyPharmacyWitzleben Apotheke,Kaiserdamm 24/at the corner of Messedamm, 14055 BerlinTelephone: 0800 3011970, +49 30 93952030Delivery Service: Monday-Friday (8:00 a.m.-2:00 p.m.),last orders until 2:00 p.m. for delivery on same day

Photocopies/PrintingPhotocopies/PrintingSee Business Center

PoliceEmergency call to police: Telephone: 110District Office 22, Charlottenburger Chaussee 75, 13597 BerlinTelephone: +49 30 4664-222701Police station in Hall 7, ground level, Telephone: +49 30 4664-200760,Fax: +49 30 4664-200799

Post OfficePostbank Finance CenterSoorstraße 61 – 62, 14050 BerlinMon – Fri: 9 a.m. – 6 p.m., Sat: 9 a.m. – 1 p.m.

Prayers Room/Room of SilencePrayers Room/Room of SilenceFor all confessions and pastoral care: Hall 6.2, entrance SummerGarden, Telephone: +49 30 3038-5858, +49 163 6095100Muslim Prayer Room Hall 19, Foyer West

Public TransportPublic TransportBerliner Verkehrsbetriebe BVG, S-Bahnwww.bvg.de (English service)General Information, Telephone: +49 30 19449

Restaurants(Capital Catering GmbH)(Capital Catering GmbH)• Stand Service for exhibitors: Telephone +49 30 3038-2993• Banquets: Telephone +49 30 3038-3920• Restaurants on the fairground: Telephone +49 30 3038-3950• “Business Bistro”, Hall 15.2, Telephone: +49 30 3038-3950• Funkturm Restaurant, Telephone: +49 30 3038-2996• Restaurant Brandenburg, Hall 24, Telephone: +49 30 3038-1912• Palais am Funkturm, Hall 19, Telephone: +49 30 3038-3950• Restaurant “Casino”, Hall 7.3, Telephone: +49 30 3038-1927• Restaurant “Panorama”, Halls 5.3-6.3, Telephone: +49 30 3038-1981• Shipment (brochure material)INFOX Package StationNational and international shipment of brochure materials for visitors, credit or debit cards only, Foyer Hall 1.1/2.1

Taxi ranksICC Berlin – access ramp one level below the entrance area, Entrance South, Gate 9,Entrance East (Halls 14/15), Entrance North (Hall 19)

Taxi Reservations• Funk Taxi Berlin, Telephone: +49 30 261026• Taxi-Ruf City Funk, Telephone: +49 30 210202• Würfelfunk, Telephone: +49 30 210101

Ticket Sales/Ticket OfficeMB Capital Services GmbH, Thüringer Allee 12, 14052 BerlinTelephone: +49 30 3069-6969, Fax: +49 30 3069-6930

Tourist InformationBerlin Tourismus & Kongress GmbHAm Karlsbad 11, 10785 Berlin, Service-Hotline: +49 30 25002www.visitberlin.de

Trade Press StandExtensive selection of free international publications, foyer between Halls 6.2/5.2

Trains: Deutsche BahnInformation & Reservations, Telephone: +49 180 6 99 6633 (14ct/min),www.bahn.com

Visitors’ Meeting PointVisitors’ Meeting PointEntrance North (Lobby, Hall 19), Entrance South (Middle Foyer between Hall 1.2a and 2.2a)

ApothekeApothekeWitzleben Apotheke,Kaiserdamm 24/ Ecke Messedamm, 14055 BerlinTelefon: +49 30 9395 2035, 0800 3011970Messe-Lieferservice: Bestellannahme von Mo-Fr (8-14 Uhr)Lieferung Mo-Fr bis 18 Uhr

AuskunftInland: 11833, Ausland: 11834

Aussteller-Service-CounterService Center Halle 7, 2.OGTelefon: +49 30 3038-4123, -4125, -4127, Fax: +49 30 3038-4135

Banken/GeldautomatenGeldautomaten: ICC Berlin Eingangsfoyer, Halle 14.1, Halle 19, Mittelfoyer Halle 1.2b/2.2b,Cash truck „ZasterLaster“, Eingang Süd,ReiseBank: Geschäftsstelle Berlin Bahnhof Zoo, Telefon: +49 30 8817117

Behindertenhilfe/RollstuhlverleihHalle 4.2 Kopffoyer, Telefon: +49 30 3038-5837

Berliner Verkehrsbetriebe BVG, S-BahnTarif- und Fahrplanauskunft: +49 30 19449, www.bvg.de

Business CenterMesse Berlin GmbH, e-mail: business-center@messe-berlin.de (Fotokopien, Telefax, Telefon, Internet, PC-Nutzung, Scanner, Drucker, Notebook-Anschluss, Visitenkarten, Prepaid-Karten, SIM-Karten, USBSticks, internat. Stromadapter)• Service Center, Eingang Halle 7, 2. OG, Telefon: +49 30 3038-4128, Fax: +49 30 3038-4136• Halle 2.2, Raum Ulm, Telefon: +49 30 3038-81200, Fax: +49 30 3038-81201• Übergang Halle 20/21, Telefon: +49 30 3038-4130, Fax: +49 30 3038-4138• ICC Berlin Eingangsfoyer, Telefon: +49 30 3038-4129, Fax: +49 30 3038-4137

Business PointNeuer Businesspoint vom 5.-7.3. in Halle 26.C/309 & Halle 1.2/215für Ihre Termine & Messegeschäfte.Dieser bietet Ihnen Sitzmöglichkeiten & kostenfreien W-Lan-Zugang.

Deutsche BahnFahrplan-, Tarifauskunft, Buchung, ReservierungTelefon: 0180 6 99 66 33 (14 ct/min aus dem Festnetz), 0800 1 507090 (kostenlose Fahrplanansage). www.bahn.de

Erste Hilfe, DRK Stationen, ärztlicher Dienst Notruf DRK-Messegelände Dienst Notruf DRK-Messegelände, Telefon: +49 30 3038-2222Halle 3.2, Halle 4.2, Halle 9, Halle 12/13 (Übergang),Kleiner Stern oben (Übergang Halle 17/18), Halle 20/21 (Übergang), Halle 26c, ICCRollstuhlschiebedienst/Kindersammelstelle, Halle 4.2 Kopffoyer Telefon: +49 30 3038-5837

eTravel WorldMeetings, Workshops und Präsentationenrund um Social Media, Mobile Travel Services und Big Data, Halle 6.1cFachpressestandUmfassendes Angebot an internationalen Zeitschriften, Foyer Hallen 6.2/5.2

Feuerwehr-Notruf direktTelefon: 112

FlughäfenFlughäfenInfo-Hotline 030 609 11150 für beide Flughäfen: Tegel und Schönefeld,www.berlin-airport.de

FotokopiermöglichkeitFotokopiermöglichkeitSiehe Business Center

FundbüroPförtnerloge/Übergang Halle 16/17, Telefon: +49 30 3038-1785,

Garderoben/GepäckaufbewahrungGarderoben/GepäckaufbewahrungEingang Süd, Halle 7.2, Halle 9, Eingang Ost (Halle 14.1), Eingang Nord (Halle 19), Halle 20/21,ICC Berlin Eingangsfoyer

Gebetsräume/Raum der StilleKonfessionsunabhängig (auch Seelsorge):im Zugangsbereich der Halle 6.2, (Sommergarten), Telefon: +49 30 3038-5858,Mobil: +49 163 6095100Moslemischer Gebetsraum: an Halle 19, Foyer West

Hotelreservierung/Reisearrangement/IncomingIncomingHRS www.hrs.de/hotel/de/berlin, Telefon: +49 221 2077600VisitBerlin www.visitberlin.de, Telefon: +49 30250025

ITB Mobile GuideDownload unter www.itb-berlin.de/mobilMM-City App Berlin Download unter mmv.me/itb

Kartenvertrieb/Kassen/TicketsMB Capital Services GmbH, Thüringer Allee 12, 14052 BerlinTelefon: +49 30 30696969, Fax +49 30 30696930

KlimaschutzKlimabewusst reisen. ITB Berlin Kooperationspartner atmosfair gGmbH, Halle 4.1b/247

Kinder-Sammelstelle/DRKHalle 4.2 Kopffoyer, Telefon: +49 30 3038-5837

MedienzentrumPresseteam der ITB Berlin, Redaktionsbüros, PR-Agenturen (Hallen 5.3 & 6.3), www.itb-berlin.de/presse

PolizeiPolizei-Notruf direkt, Telefon: 110Abschnitt 22, Charlottenburger Chaussee 75, 13597 BerlinTelefon: +49 30 4664-222701Anzeigenaufnahme, Polizeiwache Service-Center Halle 7, 1. OGTelefon: +49 30 4664-200760, Fax: +49 30 4664-200799www.berlin.de/polizei

PostfilialePostbank Finanzcenter, Soorstraße 61 – 6214050 Berlin, Telefon +49 30 3039-6151Mo – Fr. 9–18 Uhr, Sa. 9–13 Uhr

Restaurants(Capital Catering GmbH)(Capital Catering GmbH)• Messestand-Service für Aussteller: Telefon +49 30 3038-2993• Banquets: Telefon +49 30 3038-3920• Restaurants auf dem Messegelände: Telefon +49 30 3038-3950Telefon: +49 30 3038-2901/-3929• “Business Bistro”, Halle 15.2, Telefon: +49 30 3038-3950• ”Funkturm Restaurant”, Telefon: +49 30 3038-2996• Restaurant Brandenburg, Halle 24, Telefon +49 30 3038-1912• Palais am Funkturm, Halle 19, Telefon: +49 30 3038-3950• Restaurant “Casino”, Halle 7.3, Telefon: +49 30 3038-1927• Restaurant “Panorama”, Halle 5.3/6.3, Telefon: +49 30 3038-1981

Taxi-AnfahrtstellenICC Berlin – Vorfahrtsebene, Eingang Süd, Tor 9, Eingang Ost (Halle 14/15),Eingang Nord (Halle 19)

Taxiruf-VorbestellungenTaxiruf-VorbestellungenFunk Taxi Berlin, Telefon: +49 30 261026Taxi-Ruf City Funk, Telefon: +49 30 210202Würfelfunk, Telefon: +49 30 210101

Treffpunkt für BesucherTreffpunkt für BesucherNord: Vorhalle 19, Süd: Übergang Halle 1.2a/2.2a

Touristen-InformationBerlin Tourismus & Kongress GmbH, Am Karlsbad 11, 10785 BerlinService-Hotline: +49 30 250025, www.visitberlin.de

Versand (ProspektmaterialVersand (Prospektmaterial))INFOX Paketstation, Nationaler und internationaler Versand vonProspektmaterialien für Besucher, nur EC oder Kreditkarte, Foyer 1.1/2.1

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