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Audit Report. Mobile Benchmark Italy, 2020

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  • Audit Report.Mobile Benchmark Italy, 2020

  • Meäsurement setup.Meäsurement overview.

    Drivetest Voice Data

    Device Samsung Galaxy S10Samsung Galaxy S10 4G pref (System 1) Samsung Galaxy S20+ 5G pref (System 2 + walktest)

    Test Cases Mobile-to-Mobile (M2M)Channel1: Side1 (VoLTE) to Side2 (VoLTE) Channel2: Side1 (VoLTE) to Side2 (VoLTE) 115 sec call window70 sec call duration15 sec call setup timeoutMulti-RAB traffic injection on both sides

    Data 4G/5G preferred CAHTTP DL datastream 7sHTTP UL datastream 7sHTTP 5MB DL fixed file transferHTTP 2.5MB UL fixed file transferWeb Browsing - Kepler ETSI Ref. Page10 Live web pages 3 YouTube HD video ~ 45s

    Mobility andRoute Types

    Drivetest and city Walktest56% in Cities, 13% in Towns and 31% on RoadsCities, towns and roads

    Samples ~ 8100 per Operator ~44000 per Operator

    Dates 18 drivetest and 6 walktest measurement days14.10.2020 – 05.11.2020

    umlaut tested and measured the performance of Data

    services using the latest 5G capable smartphones,

    benchmarking the typical user experience in

    metropolitan and rural areas of Italy.

    The audit was done as a performance benchmark

    performed by umlaut between 14.10.2020 – 05.11.2020 in

    cities and towns as well as on connection roads.

    Dedicated measurements have been executed as drive

    tests outdoors using a Samsung Galaxy S10 and

    Samsung Galaxy S20+ Smartphone.

    All data measurements have been performed in 5G and

    4G preferred mode. Voice measurements have been done

    in 4G preferred mode on both sides, while call origin has

    been alternated.

    The following pages provide a comparative overview about

    the performance results observed for the different tested

    service types.

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  • 17 % of population measured

    11200 kmmeasuring distance

    Padova

    VeronaMilano

    Torino

    Genova

    Alessandria

    Bologna

    Pescara

    Roma

    Napoli

    Battipaglia

    Bari

    Foggia

    Palermo

    Catania

    Reggio di Calabria

    Methödology.

    The leader in mobile benchmarking, umlaut, has analyzed

    the mobile networks of Italy with regards to mobile net-

    work performance. We measure smartphone voice and

    data performance based on extensive drivetests – from

    major metropolitan areas to smaller cities and connection

    roads.

    We objectively define the routes and test methodology

    and publish the results through certificates or public

    benchmark reports.

    As the de-facto industry standard, our benchmarking me-

    thodology focuses on customer-perceived network quality

    and covers a wide range of mobile services.

    Today, more than 200 mobile networks in more than

    120 countries are being evaluated by our unique scoring

    methodology. It allows a technical analysis that is unpre-

    cedented in its level of detail and enables comparisons

    between the network performance and capability of each

    mobile network. Our public benchmarks as well as the

    certificate benchmarks help network operators to demon-

    strate how well they are delivering wireless connections to

    consumers, business users and enterprises and reveals the

    areas of improvement.

    Testing ärea.Drive route.

    DrivetestWalktestRoads

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  • Vodafone and TIM are the only operators capapble for VoLTE - VoLTE measurements.

    Achieved values of all networks under test in each of the relevant Voice Key Performance Indicators (KPIs) for the

    categories "Cities", “Towns” and "Roads".

    Voice.

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    Cities Drivetest

    Qualifier [%] 99,2 99,1 98,6 98,8

    Call Setup Time [s] 3,1 4,6 4,0 6,5

    Call Setup Time (P90) [s] 3,6 5,6 7,0 8,3

    Speech Quality (AVG) [MOS-LQO] 4,4 3,8 4,2 3,7

    Speech Quality (P10) [MOS-LQO] 3,8 3,4 3,4 3,2

    Multirab connectivity [%] 99,8 99,2 99,1 95,5

    Cities Walktest

    Qualifier [%] 100,0 99,8 99,7 99,5

    Call Setup Time [s] 2,9 4,7 3,0 6,0

    Call Setup Time (P90) [s] 3,3 6,0 3,8 7,5

    Speech Quality (AVG) [MOS-LQO] 4,5 3,9 4,2 3,7

    Speech Quality (P10) [MOS-LQO] 3,9 3,5 3,6 3,2

    Multirab connectivity [%] 100,0 99,3 100,0 99,1

    Towns

    Qualifier [%] 98,6 98,9 99,2 99,0

    Call Setup Time [s] 3,2 4,7 3,8 6,0

    Call Setup Time (P90) [s] 3,8 5,8 6,9 8,0

    Speech Quality (AVG) [MOS-LQO] 4,4 3,8 4,2 3,8

    Speech Quality (P10) [MOS-LQO] 3,8 3,4 3,5 3,4

    Multirab connectivity [%] 99,9 99,3 95,6 98,9

    Roads

    Qualifier [%] 95,4 96,2 92,4 95,9

    Call Setup Time [s] 3,3 4,9 3,9 6,0

    Call Setup Time (P90) [s] 3,9 6,0 7,0 8,2

    Speech Quality (AVG) [MOS-LQO] 4,3 3,8 4,1 3,8

    Speech Quality (P10) [MOS-LQO] 3,4 3,4 3,2 3,3

    Multirab connectivity [%] 98,0 98,6 96,8 96,3

    Voice Service Group Unit Vodafone WindTre TIM Iliad

  • Data.Avg and Max Throughputs nationwide and 5 cities cluster.

    The graph shows the average Throughput (darker shade) and the maximum Throughput (lighter shade) for the

    category data stream download. The graph on the left is showing the nationwide throughput, the graph on the right is

    showing the throughput rates for Bologna, Milano, Napoli, Roma and Torino.

    99,8% 99,4%

    Vodafone

    100,0% 99,6%

    TIM

    100%

    Operator

    5G Devices - 4GReliability

    eKPI7s DL Datarate

    Cities Walktest

    Cities Drivetest

    70,1 51,8

    Vodafone

    57,6 64,5

    460,5

    200,2

    294,9

    210,8

    109,2 86,9

    875,6

    805,7

    Vodafone TIMOperator

    5G Devices Avg and Max Throughputs [Mbps]

    eKPI7s DL Datarate

    Cities Walktest

    Cities Drivetest

    DL Dataratenationwide

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    46,6

    329,7

    74,6

    355,2

    Iliad WindTre

    177,1134,2

    875,6

    805,7

    Vodafone TIMOperator

    5G Devices Avg and Max Throughputs [Mbps]

    DL Datarate5 cities

    36,7

    252,3

    68,9

    294,3

    Iliad WindTre

    Milano

    Bologna

    Roma

    Napoli

    Torino

  • Data. Avg and Max Throughputs for Bologna and Milano.

    The graph shows the average Throughput (darker shade) and the maximum Throughput (lighter shade) for

    the category data stream download in Bologna. The graph on the left is showing the Throughput for

    Bologna, the graph on the right is showing the throughput rates for Milano.

    Avg and Max Throughputs for Napoli.

    99,8% 99,4%

    Vodafone

    100,0% 99,6%

    TIM

    100%

    Operator

    5G Devices - 4GReliability

    eKPI7s DL Datarate

    Cities Walktest

    Cities Drivetest

    70,1 51,8

    Vodafone

    57,6 64,5

    460,5

    200,2

    294,9

    210,8

    121,985,5

    412,3

    218,4

    Vodafone TIMOperator

    5G Devices Avg and Max Throughputs [Mbps]

    eKPI7s DL Datarate

    Cities Walktest

    Cities Drivetest

    DL DatarateBologna

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    31,1

    73,282,1

    264,7

    Iliad WindTre

    195,0 181,0

    684,3

    766,5

    Vodafone TIMOperator

    5G Devices Avg and Max Throughputs [Mbps]

    DL DatarateMilano

    38,3

    252,3

    74,9

    279,8

    Iliad WindTre

    The graph shows the average Throughput (darker shade) and the maximum Throughput (lighter shade) for

    the category data stream download in Napoli.

    277,5

    138,3

    875,6

    723,7

    Vodafone TIMOperator

    5G Devices Avg and Max Throughputs [Mbps]

    DL DatarateNapoli

    28,0

    158,0

    58,2

    256,6

    Iliad WindTre

  • Data.Avg and Max Throughputs for Roma and Torino.

    The graph shows the average Throughput (darker shade) and the maximum Throughput (lighter shade) for

    the category data stream download in Roma. The graph on the left is showing the Throughput for Roma, the

    graph on the right is showing the throughput rates for Torino.

    99,8% 99,4%

    Vodafone

    100,0% 99,6%

    TIM

    100%

    Operator

    5G Devices - 4GReliability

    eKPI7s DL Datarate

    Cities Walktest

    Cities Drivetest

    70,1 51,8

    Vodafone

    57,6 64,5

    460,5

    200,2

    294,9

    210,8

    124,7 101,6

    706,8652,1

    Vodafone TIMOperator

    5G Devices - 5G Avg and Max Throughputs [Mbps]

    eKPI7s DL Datarate

    Cities Walktest

    Cities Drivetest

    DL DatarateRoma

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    41,0

    204,7

    73,8

    294,3

    Iliad WindTre

    162,8 148,1

    574,1

    805,7

    Vodafone TIMOperator

    5G Devices Avg and Max Throughputs [Mbps]

    DL DatarateTorino

    37,7

    76,1

    60,3

    181,9

    Iliad WindTre

    Avg and Max Throughputs Vodafone 4G vs 5G.

    64,2

    317,6289,3

    875,6

    4G 5GTechnology

    4G versus 5G Avg and Max Throughputs [Mbps]

    DL DatarateVodafone

    The graph shows the average Throughput (darker shade) and the maximum Throughput (lighter shade) for

    the category data stream download 4G only versus data stream download 5G only for Vodafone in the 5

    cities cluster Bologna, Milano, Napoli, Roma and Torino.

  • Key takeäways.

    Vodafone customers with 5G capable device have higher average download data speed in Milano, Roma, Torino, Napoli, Bologna than the competition.

    The nationwide measurements show Vodafone leading in relevant KPIs for voice, leveraging on the mature Volte technology.

    In Milano, Roma, Torino, Napoli, Bologna, 5G technology shows a material step change on average and peak downlink speed compared to 4G technology.

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  • umlaut SE

    Am Kraftversorgungsturm 3 · 52070 Aachen · Germany

    Hakan Ekmen · Chief Executive Officer Telecommunication

    cell +49 151 571 33 235 · [email protected]

    www.umlaut.com