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21st Century eTraining Course Based Online Instruction for Library Employees Andrew See & Travis Teetor

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35 classified staff members 50+ student employees 5 service sites across campus 24/7 Environment (almost) Responsible for reference, computer support, safety/security, circulation/billing, student management Access & Information Services Team

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Over 30 different modules High turnover Inconsistent information No evaluation components Need for ubiquitous access Archiving training documents Staff unfamiliar with Course Management System Need for eTraining

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Who will Create eTraining? Insufficient skills among team members Summer 2012 - modified a vacant Library Information Associate, Senior position to include 25% responsibility for online training development Not expected to be a content expert Strong aptitude for technology and background in pedagogy

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Video Recording Screencasting Webcasting Autochaptering Attachments Mobile Friendly Online editing tools

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Rapid eLearning Software Very easy to useVery easy to use Interactive featuresInteractive features Scenario driven learningScenario driven learning Screen RecordingScreen Recording Html5 outputHtml5 output

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Create eLearning through PowerPoint Modularize slide based trainingModularize slide based training Easy to useEasy to use Built into PowerPointBuilt into PowerPoint

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Established Software - Established Software - o UA has used this course management system since 2005 Established User Base Established User Base o 40,000 unique usernames log in each year. Established use for Instruction Established use for Instruction o 7,000+ unique courses,All 19 colleges use it to some capacity, 150+ departments annually.

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Take Aways and Next Steps at UA Take advantage of the platforms available to you Course Management Systems Flipped Classroom reduce training fatigue and valuing human interaction Opportunities to ask question Interacting with new colleagues Implementation of LibAnswers Knowledge Management System Knowledge Management System Interactive, mobile training

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Questions? Andrew See seea@u.library.arizona.edu Travis Teetor teetort@u.library.arizona.edu