22 - 24 march 2010 | sofitel sydney wentworth, australia sap... · ... sofitel sydney wentworth,...

22 - 24 March 2010 | Sofitel Sydney Wentworth, Australia

Produced by:Premier Partners: Proudly Supported by:

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CONFERENCE HigHligHtStechnology and Business Professionals from more than 200 Australian and New Zealand organisations have collaborated to create this program

50 Presentations and Sessions in 8 tracks over 3 days covering: Solution Manager; Enhancement Packs and Upgrades; Development Tools and UI Technologies; SAP Roadmap; Environment and Landscape Management; Security; Portals; Unicode; Enhancing SAP; Workflow; BI and SAP BusinessObjects; SAP Process Integration (PI); and People and Organisational Change

17 international Presentations providing insights into what SAP customers are achieving globally

4 instructor-led Educational Workshops:

• Web Dynpro ABAP Introduction to Advanced Techniques • BusinessObjects BI Tools - In a Single Day • Enhancement Packages Revealed • SAP NetWeaver BPM for Business Process Experts

technical Content from 6 SAP SDN Mentors - hear from and meet with globally-renowned technical gurus who have achieved Mentor Status through their use of SAP technology solutions

SAP inside track - a collaborative pre-conference session hosted by the SAP Developer Network (SDN) and Business Process Expert (BPX) communities

Entire Program vetted by the SAP technologies Advisory team representing large, medium and small organisations across all industry sectors

interactive Solutions Showcase from selected SAP partners

unrivalled Networking Activities: pre-conference drinks; networking cocktail party on Monday evening; direct access to presenters at Speakers’ Corner; connecting at lunches and teas in the exhibition area; and utilising complimentary meeting rooms

Membership to Australia and New Zealand’s Most Powerful SAP technologies Community: you will receive a contact list of all conference participants, helping to maintain the momentum created and keeping the community connected, motivated and informed all year round

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SAP RoadmapHearing SAP’s product strategy and direction specifically for NetWeaver, Applications, BusinessObjects, Java and Database strategies

Environment and landscape ManagementOptimising the SAP environment; reducing TCO; managing complex system landscapes; the value proposition of virtualisation (VMWare and other technologies); automated application testing; knowing what tools are available; finding out about the value of automated testing regimes; proactive impact analysis of changes; disaster recovery; Storage Area Network (SAN)

SecurityExploring SAP’s Identity Management product and how to implement it; understanding how Identity Management works with non-SAP users; Central User Administration (CUA); updating auditors on new functionality; utilising SAP Portal and SAP HR to manage user compliance; learning how SAP GRC addresses security and segregation of duties issues; the roles and responsibilities of the SAP Security team

PortalsDeployment options and Federated Portals; network architecture design and security, SSO and external-facing Portal issues; integration and interoperability (especially Sharepoint); portal administration; web 2.0 collaboration tools; Web Dynpro Java and Web Dynpro ABAP considerations; Visual Composer; user management

Enhancing SAPUnderstanding the new enhancement strategy and the components that it encompasses; enhancement guidelines and best practise advice; the Enhancement Framework, Switch Framework and the new BADI technology

WorkflowUsing Workflow as a tool for streamlining business processes; finding ways to run analysis over workflows to identify the “health of the workflow”; identifying unusual escalations and delays and reporting on the business process as the business sees it; techniques for designing and developing focussed workflows; understanding the frameworks, BPM, ABAP, Java, Web Dynpro and ISR scenarios

Business intelligence and SAP BusinessObjectsConsolidation of the SAP and BusinessObjects products and the product roadmap; the affect of the BusinessObjects product suite on existing SAP BI implementations; getting started with BusinessObjects products; the impact on current system landscape; deployment strategies to be considered; administering BusinessObjects applications

Developing Sustainable and Maintainable ApplicationsDeveloping applications with long yet evolving lifespan; implementing an SOA Strategy to support interaction between multiple business applications; getting more from your SAP maintenance dollars; methodology and tools for Application Lifecycle Management

ArchivingDevelop a solid strategy for managing data from creation to destruction; understand Data Management vs. Information Lifecycle Management (ILM); SAP NetWeaver ILM Solution

People and Organisational ChangeSupporting what you already have vs. continual improvement; bridging the gap between IT and the business and IT and the end-users; effective change management; getting the most out of the system and your people; motivating your teams; Centres of Excellence

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Solution ManagerImplementing Solution Manager for support purposes and understanding what is required to meet SAP Support requirements; overcoming the perception that Solution Manager adds infrastructure, complexity, administrative and support overheads without any real benefits; justifying the investment to the business; change management and Root Cause Analysis functionality; integrating ChaRM (Change Request Management) and CTS+; getting Solution Manager to work in a complex system environment; federated deployment scenarios; leveraging SAP’s ITIL (IT Infrastructure Library); involving users in the Change Management system; SAP’s continued support of Solution Manager

Enhancement Packs and upgradesUnderstanding the difference between Enhancement Packs and upgrades; identifying the value and the new functionality of enhancement packs; SAP’s strategy and roadmap for Enhancement Packs; picking and choosing what to implement; scoping and resourcing an Enhancement Pack implementation project; determining the operational and technical impact of the Enhancement Pack; find out about the Basis and ABAP testing required; investigating what other helpful tools SAP provides to help; testing Enhancement Pack changes; getting the most out of ECC6

Development tools and ui technologiesDiscovering the latest in developer and UI tools, capabilities and features from SAP; viewing the soon-to-be released NetWeaver 7.0 EhP 2; using Floor Plan Manager; leveraging Workflow; understanding how and where SAPs’ BPM tools fit into the development cycle; establishing what skill sets should be built in-house as opposed to what should be outsourced; effectively extracting business requirements; viewing the capabilities of NetWeaver Business Client; hear SAP’s overall UI future plans; learning best practise for SAP Service Oriented Architecture (SOA); the rationale behind key architectural decisions; challenges around SOA and BPM

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graham Robinson - independent Developer, yelcho Systems Consulting

Monday Track 1: The Right Way to Enhance SAPMonday Demo Track: SAP Web Survey

Graham Robinson is an Independent Consultant with over 30 years in the Australian IT industry. Graham specialises in delivering practical, innovative and cost-effective solutions to his clients to help them maximise returns on their IT investments. Graham has led technical support teams in the Banking and Finance, Public and IT Sectors. Graham’s ongoing contributions to the SAP Developer Network have been acknowledged with his appointment as an SAP Mentor.

tony de thomasis - NetWeaver infrastructure Architect, Australia Post

Monday Track 1: How to Deploy Solution Manager to Manage a Large Landscape and Cut Support CostsTuesday Demo Track: SolMan Top 10 Tips for Saving Time and Money

Tony has been working with SAP software since 1986. He installed the first SAP R/2 system in Australia for Mobil Oil in 1989. Tony has several years of Basis experience with large companies including National Australia Bank, Telstra, Coles Myer and BHP Billiton. Tony is keen on SAP NetWeaver system and landscape design, extracting the best out of the database, operating system, disk subsystem, and server platform. He is very keen to vitrualise, consolidate and reduce downtime. Most recently, Tony has deployed SAP Solution Manager for Australia Post as an initiative to reduce support costs, introduce proactive capability, and manage change. This year Tony presented 5 sessions during SAP TechEd 2009 in Phoenix as an SAP Mentor. His presentations always contain lots of hands on content and a story from the field.

thomas Jung - SAP technology Solution Management intelligence Platform & NetWeaver - Market Development & Enablement, SAP labs, llC. (uSA)

Monday Keynote Presentation: Web Dynpro ABAP – Enhancements with SAP NetWeaver 7.0 and BeyondMonday Demo Track: SAP NetWeaver Business ClientMonday Track 1: What’s new in the ABAP Development Environment in Enhancement Package 2Wednesday Workshop: Web Dynpro ABAP Introduction to Advanced Techniques

Thomas Jung is an SAP NetWeaver Solution Manager focusing on Custom Development - particularly in the areas of ABAP, MDM APIs, and UI Development Tools and Strategy. Before joining SAP Labs in 2006, Thomas was an applications developer for a SAP customer company. He was involved in SAP implementations at this customer as an ABAP Developer for nearly 10 years. He is also the co-author of the SAP Press Books, Advanced BSP Programming and Next Generation ABAP Development.

karin tillotson - lead SAP Specialist, Valero Energy Corporation (uSA)

Monday Track 1: The Evolution of Information Lifecycle Management (ILM) Tuesday Keynote Presentation: Find Out How US Companies are Influencing SAP in User Interface

Karin has been working in IT for 20 years with the past 9 years working with SAP. She started out in Basis and moved on to SAP Archiving. She has been an ASUG volunteer for 5 years and a SAP Mentor for 3 years. She has given many presentations over the years at ASUG, SAP TechEd and SAP Insider Conferences. She is currently working on the SAP Basis Team at Valero Energy Corporation in San Antonio, TX.

gretchen lindquist - SAP Security and Controls Compliance, Halliburton (uSA)

Monday Track 1: Maximising Your SAP Investment for Compliant User ProvisioningTuesday Track 2: Getting the Business Involved: Roles and Responsibilities for SAP Security

Gretchen Lindquist has worked in SAP security for Halliburton since their first SAP implementation project which kicked off in January 1997. Gretchen has worked on a wide range of SAP deployment and upgrade projects, most recently the deployment of a web-based user provisioning toolset. Currently her main focus is on regulatory compliance, particularly the controls and systems that are in scope for Sarbanes-Oxley (SOx) compliance. Gretchen has held a variety of roles as a volunteer for the Americas’ SAP User Group (ASUG) and she is proud to be an SAP Mentor again in 2009-2010. Her blogs can be read on SDN and on ASUG.com. Prior to working on the SAP implementation project, Gretchen was a financial analyst for Halliburton’s IT department. She also worked in general accounting for the global management consulting firm McKinsey & Co, where she deployed a data management toolset in several McKinsey offices both inside and outside the USA. Gretchen is a native of Pittsburgh, Pennsylvania and holds bachelors and masters degrees from the University of Georgia in Athens, Georgia.

Andrew Baker - Chief information Officer, BlueScope Steel limited

Tuesday Keynote Presentation: Driving Business Productivity and Efficiency: The role of IT in keeping our industries competitive

Andrew Baker was appointed as Chief Information Officer to BlueScope Steel in February 2006. Andrew joined BlueScope after 3 years with the Mars Corporation, where he was responsible for Supply Chain Execution projects throughout the Asia Pacific Mars businesses. He implemented a new integrated supply chain network from supply chain planning through to supply chain execution systems across the major businesses in the region. Prior to BlueScope, Andrew spent 12 years with Accenture, ultimately as a partner, working in various roles in the Products and Resources industry sectors. He concentrated on supply chain related projects in the mining, metals and fast moving consumer goods industries. Andrew has 19 years experience in business and technology. He studied Industrial Chemistry at the University of Melbourne and commenced his career as Research Chemist briefly at Shell, before moving into IT related work at Accenture.

ingo Hilgefort - group Product Manager, Solution Management, SAP BusinessObjects (Canada)

Monday Demo Track: Introduction to BusinessObjects BI ToolsWednesday Workshop: BusinessObjects BI Tools - in a Single Day

Ingo Hilgefort started in 1999 with Seagate Software/Crystal Decisions as a trainer and consultant. He moved to Walldorf for Crystal Decisions by the end of 2000 and worked with the SAP NetWeaver BI development team on integrating Crystal Reports with SAP BW. He then relocated to Vancouver in 2004 and worked as a product manager/program manager (engineering) on the integration of BusinessObjects products with SAP products. He now focuses on the topic of Embedded Analytics for the SAP Solutions. He is the author of the SAP PRESS book Integrating BusinessObjects XI 3.0 BI Tools with SAP NetWeaver and the new upcoming book Reporting and Analysis with BusinessObjects. You can read Ingo’s blog on SAP BusinessObjects and SAP at http://ingohilgefort.blogspot.com or the SDN community.

Rao Subbarao - global SAP NetWeaver Practice Head - Senior Architect, Hospiro, inc. (uSA)

Monday Track 2: SAP NetWeaver CE: Lessons LearnedTuesday Keynote Presentation: Demystifying Business Process Management - From Strategy to Execution

Raghavendra (Rao) Subbarao is a Certified Principal Enterprise Architect and currently serves as the Global Practice Leader: BPM, SOA & SAP NetWeaver at Hospira. Rao joined Hospira after a combined 10 years with Cardinal Health and Allegiance Healthcare, where he was the chief architect and development manager for the first Composite application using the SAP NetWeaver CE (Composition Environment) platform across the globe. He also currently serves as the Chair of the Americas' SAP User Group (ASUG) Business Process Architecture Group and is also an active member of the Platform Thought Leadership Council for SAP Enterprise Services Community. He frequently publishes articles on various magazines, including Architecture & Governance and SAP NetWeaver. Rao received his BS in Electronics and Communication.

Abbe Mulders - VP and Chief information Officer, Dow Corning Corporation (uSA)

Monday Keynote Presentation: Dow Corning’s Web-Based Business Model Technology Journey

Abbe has worldwide responsibility for Dow Corning’s IT strategy and the 2 - 5 year information technology planning cycle that supports the implementation of Dow Corning’s new business models. Abbe is responsible for the overall partnership between Dow Corning and key Information Technology vendors. Abbe joined Dow Corning in 1979 as a programmer/analyst and has held many management positions before being named the Chief Information Officer in 2001. Abbe serves on the following Board of Directors: CIDX, Bay Futures, Inc., and United Way of Bay County. In 2004, Abbe was named CIO of the Year by Chemical Weekly Magazine, and received a Women of Distinction Award from the Michigan Mitten Bay Girl Scout Association. Abbe is the chairperson for ASUG.

MEEt tHE SAP MENtORS AND kEyNOtE PRESENtERSthe SAP Mentor initiative identifies and provides special status to exceptional and high-value members of the SAP Developer Network (SDN) and Business Process Expert (BPX) communities. The Mentors are subject-matter experts who are passionate about SAP and share their opinions and insights with the community. They also have early access to information on products and programs and greater visibility in the on line communities as well as at SAP events such as SAP TechEd and Mastering SAP Technologies.

tuesday Conference Day two

Wednesday Workshops

CONFERENCE OVERViEWSunday Sessions

SAP inside trackLed by: Thomas Jung - SAP Technology Solution Management Intelligence Platform & NetWeaver - Market Development & Enablement, SAP Labs, LLC. (USA) & Graham Robinson - Independent Developer, Yelcho Systems Consulting

JumpStart Session: in Search of your SAP Holy grail - Cutting Costs and Boosting Business Value Led by: Paul Kurchina - Director, KurMeta (Canada)

15.00

17.00

Monday Conference Day OnetRACk 1 tRACk 2 DEMO tRACktRACk 3

9.50

10.40

12.10

13.00

14.55

8.00

11.15

14.00

15.45

16.15

17.10

18.00

8.45

9.00

Registration/Arrival Tea & Coffee/Exhibition Viewing

keynote Presentation: Web Dynpro ABAP - Enhancements with SAP NetWeaver 7.0 and BeyondThomas Jung - SAP Technology Solution Management Intelligence Platform & NetWeaver - Market Development & Enablement, SAP Labs, LLC. (USA)

Morning Tea & Coffee/Exhibition Viewing

Lunch/Exhibition Viewing

Afternoon Tea & Coffee/Exhibition Viewing

Special guest keynote Presentation

Mastering SAP Technologies Community Networking Cocktail Party Sponsored by Eventful Management

Conference Opening and Chairperson’s Welcome

Opening keynote Presentation: Dow Corning’s Web-Based Business Model technology JourneyAbbe Mulders - VP and Chief information Officer, Dow Corning Corporation (USA)

How to Deploy Solution Manager to Manage a large landscape and Cut Support CostsTony de Thomasis - NetWeaver Infrastructure Architect, Australia Post

the Right Way to Enhance SAP Graham Robinson - Independent Developer, Yelcho Systems Consulting

What’s New in the ABAP Development Environment in Enhancement Package 2?Thomas Jung - SAP Technology Solution ManagementIntelligence Platform & NetWeaver - Market Development & Enablement, SAP Labs, LLC. (USA)

Maximising your SAP investment for Compliant user ProvisioningGretchen Lindquist - SAP Security and Controls Compliance, Halliburton (USA)

the Evolution of information lifecycle Management (ilM) Karin Tillotson - Lead SAP Specialist, Valero Energy Corporation (USA)

Don't Put on a Brave Face, Put on a Happy One! ui technologies to Make you Smile Phillip Merrick - Solution Architect, SAP Australia Pty Ltd

utilising Solution Manager to Meet Our Change Management Needs Annette Marshall - Manager SAP Systems, Bridgestone Australia Limited

SAP NetWeaver CE: lessons learnedRao Subbarao - Global SAP NetWeaver Practice Head - Senior Architect, Hospira, Inc. (USA)

Maximising your technology investments through Effective Change Management and trainingTracey Joubert - IS Business Systems and Support Manager, Ballance Agri-Nutrients Limited (New Zealand)

Virtualisation - you Can lower tCO Without Sacrificing Performance, Availability and System Security!Darren Olm - Manager, Infrastructure & SAP Solutions, CorpTech

Enhancement Pack 4 - is it a ‘Support Pack’, is it ‘Support Stack’, is it an ‘upgrade’… Peter Carr - ERP Manager, NSW Department of Services, Technology and Administration

yellow™ Pages’ SAP identity Management Journey - the Why’s, the How’s and the lessons learned!Mark Doran - System Architect, Yellow™ Pages (New Zealand)

industrial Strength linux: lowering the Cost for Mission Critical SAPPaul Kangro - Technology Strategist, Novell Australia

using SAP’s Solution Manager tool and Some good Old Fashioned Change Management and Communication to Make a Major integration Project Really Sing Chris Gebbie - Program Manager - One Platform, National Foods Limited

State-of-the-Art ABAP troubleshootingOliver J. Mayer - Product Manager, SAP NetWeaver Solution Management, SAP Labs, LLC. (USA)

SAP NetWeaver Business Client Thomas Jung - SAP Technology Solution Management Intelligence Platform & NetWeaver - Market Development & Enablement, SAP Labs, LLC. (USA)

Product lifecycle Management using BPM on CE 7.1 Christiaan du Plessis - Solution Architect, Stream Technologies

SAP Web SurveyGraham Robinson - Independent Developer, Yelcho Systems Consulting

introduction to SAP BusinessObjects Bi toolsIngo Hilgefort - Group Procurement Manager, SAP BusinessObjects (Canada)

Adobe Flex - Enabling Rich ui Experience for SAP Adobe Systems and their SAP IFbA partners Acclimation Pty Ltd

Workshop 1: Web Dynpro ABAP introduction to Advanced techniquesFacilitated by: Thomas Jung - SAP Technology Solution Management Intelligence Platform & NetWeaver - Market Development & Enablement, SAP Labs, LLC. (USA)

Workshop 3: Enhancement Packages RevealedFacilitated by: Paul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty Ltd

Workshop 2: SAP NetWeaver BPM for Business Process ExpertsFacilitated by: Oliver Mayer - Product Manager, SAP NetWeaver Solution Management, SAP Labs, LLC. (USA)

Workshop 4: BusinessObjects Bi tools - in a Single DayFacilitated by: Ingo Hilgefort - Group Product Manager, Solution Management, SAP BusinessObjects (Canada)

8.00

tRACk 1 tRACk 2 DEMO tRACktRACk 3

10.30

11.00

12.45

13.45

15.30

7.45

11.55

14.40

16.00

16.55

18.00

8.30

9.30

Arrival Tea & Coffee/Exhibition Viewing



Afternoon Tea & Coffee/Exhibition Viewing

Mastering SAP Technologies Conference Close

keynote Presentation: Driving Business Productivity and Efficiency: the Role of it in keeping Our industries CompetitiveAndrew Baker - Chief Information Officer, BlueScope Steel Limited

keynote Presentation: Demystifying Business Process Management - From Strategy to ExecutionRao Subbarao - Global SAP NetWeaver Practice Head - Senior Architect, Hospiro, Inc. (USA)

Closing keynote Presentation: Find Out How uS Companies are influencing SAP in user interface Karin Tillotson - Lead SAP Specialist, Valero Energy Corporation (USA)

A Case Study - SAP SOA integration at ScaleStuart Johnson - General Manager - Integration & Service Oriented Architecture, Commonwealth Bank of Australia

SAP's Next generation "Workflow" Solution - SAP NetWeaver Business Process Management (BPM) Paul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty Ltd

A Compelling interoperability Story: SAP NetWeaver BPM and Microsoft SharePointRoss Miller - Chief Information Officer, The GPT Group & Steve Young - SAP NetWeaver Platform Architect, Oakton Ltd

using your ChaRM to keep on top of System integrity!Nigel O'Neill - Manager Solution Support & Integrity, Queensland Treasury

Can a government Workflow Design be innovative and Sexy?Gareth Ellem - Technical Team Lead, Department of Human Services

taking SOA to the Next levelOliver J. Mayer - Product Manager, SAP NetWeaver Solution Management, SAP Labs, LLC. (USA)

Moving from Web Dynpro Java to ABAP and using SAP Enterprise Portal to Engage External users on the World Wide WebTara Rosenzweig - IT Senior Analyst - SAP Technical Team, ETSA Utilities Pty Ltd

getting the Business involved: Roles and Responsibilities for SAP Security Gretchen Lindquist - SAP Security and Controls Compliance, Halliburton (USA)

the Right Place to Build - landscape Considerations for Optimising your SAP EnvironmentRoss Barratt - BI Manager, NSW Fire Brigades

got Some Business Rules your Application Needs to Support? Don’t Code them…Martin Cairns - SAP NetWeaver Solution Architect, SAP New Zealand Limited (New Zealand)

How Visual Composer liberated Our infrequent users from SAPguiJulian Phillips - Group IS Manager & Mark Howes - Solutions Architect, Gallagher Group Limited (New Zealand)

increasing Productivity and Solving Security Around Segregation of Duties Findings at immigrationRay Walter - Senior SAP Architect & Project Manager, Department of Immigration & Citizenship

Applying Patterns to your ui - the Case for the Floor Plan ManagerAlisdair Templeton - Solution Architect, Australia Post

Eye-Pleasing Dashboards Populated Directly from SAP…Tony Duncan - Principal Consultant, EnCollab - Enterprise Collaboration

Wellington Electricity lines’ External Facing Portal for Service RequestsStephen Comer - Manager SAP Development, Powercor Australia Limited & Gough Venter - Director Business Solutions, Stream Technologies

Full Business Process Automation using SAP interactive Forms by Adobe (iFbA) - the ASiCS Strategy James Stone - IT Manager, ASICS Oceania Pty Ltd

SAP/Microsoft technical interoperability tutorialKristian Kalsing - Solutions Architect, Extend Technologies

SolMan top 10 tips for Saving time and MoneyTony de Thomasis - NetWeaver Infrastructure Architect, Australia Post

Adobe Forms with WorkflowGough Venter - Director Business Solutions, Stream Technologies

Business Process Management on Demand - New Prototypes Dr. Alexander Dreiling - Research Program Manager - SAP Research, SAP Australia Pty Ltd

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SuNDAy 21St MARCHSAP inside track SAP Inside Track (formerly known as SDN Community Day) will be the most exciting SAP Community event ever held in Australia. The session is a kickstart for the Conference. Inside Track will feature 6 global SAP Mentors who will all participate on the day, the largest gathering of Mentors to ever take place outside North America or Europe and a fantastic opportunity for you to meet these people face-to-face, for a day of learning, networking and fun. Depending on the interest, there may be some BOBJ and even BPX sessions too, but that's down to you - if you're interested in talking about something or have a topic you’d like to see on the agenda - go to http://wiki.sdn.sap.com/wiki/display/events/Home

led by: thomas Jung - SAP technology Solution Management intelligence Platform & NetWeaver - Market Development & Enablement, SAP labs, llC. (uSA) & graham Robinson - independent Developer, yelcho Systems Consulting

15.00 17.00

8.00

8.45

9.00

Registration/Arrival Tea & Coffee/Exhibition Viewing

Conference Opening and Chairperson’s Welcome

Opening keynote Presentation: Dow Corning’s Web-Based Business Model technology JourneyIn 2003, Dow Corning launched their first web-based portal named Xiameter.com based upon a very successful global single instance of SAP which supports the entire Dow Corning business. A web front end was developed, which leveraged the global configuration of the business rules inside our SAP system. A couple of years later, again leveraging the global SAP system, the company also introduced web-based order-entry capability on their flagship dowcorning.com website. Fast forward to 2009, the company has chosen, once again, to take innovative steps in renovating the Xiameter.com platform - both from a business model design and the ever critical technology platforms that the business is built upon.

keynote Presentation: Web Dynpro ABAP - Enhancements with SAP NetWeaver 7.0 and Beyond

Web Dynpro ABAP has seen numerous enhancements since its launch with SAP NetWeaver 7.0. This presentation focuses in particular on recent changes via SAP NetWeaver Enhancement Packages in the development infrastructure and the UI design. Topics will include "drag & drop", Islands and asynchronous value suggestion.

We will discuss how Web Dynpro ABAP fits into the overall UI strategy at SAP and its main usages within the software that SAP delivers to customers. This will include the role that Web Dynpro ABAP plays in the usage of either the NetWeaver Portal or the NetWeaver Business Client.

9.50

10.40 Morning Tea & Coffee/Exhibition Viewing

11.15How to Deploy Solution Manager to Manage a large landscape and Cut Support CostsIn the last 6 months, Australia Post has deployed over 50 SAP instances including usage types such as SCM, ECC, BI, PI, GRC, EP, TREX and KM etc. In order to manage and support such a complex landscape, Australia Post has devoted a small budget to extract operational benefits from the latest Solution Manager offering. During this session, Tony will talk about how Solution Manager was architected and installed at Australia Post. He will outline how they prioritised and enabled functionality, one Work Center at a time. Listen to their real life experience, where Tony will explain:• Solution Manager pre-requisites (hardware, backup and high availability) •Importance of Enhancement Pack 1 • Landscape reporting (automatic discovery of instances and versions) • Wily Introscope deployment for monitoring Java instances •Central Reporting History using the built in BI cubes • Automatic Early Watch Alerting and Service Level Reporting • The importance of Solution Groups and CCMS monitoring agents across critical

systems • Connection of alerting to 3rd party systems using SNMP traps, SMS or eMail • Using Solution Manager Diagnostics for root cause analysis and detection of

changes • Other functionality you may wish to consider including Redwood CPS, PAL and

SCUA• Advanced features including ST06n and DBACOCKPIT Learn the secret ingredients from one of the biggest SAP customers in Australia who are using the latest SAP technology offerings. Have your light-bulb switched on by a NetWeaver technician and SDN Mentor with over 15 years SAP experience.tony de thomasis - NetWeaver infrastructure Architect, Australia Post (SAP Mentor)SAP release: ECC6Original go-live date: June 2009target Audience: IT Manager, Solution Architect, Technical Administration staff.

Don't Put on a Brave Face, Put on a Happy One! ui technologies to Make you SmileDrought, famine, pestilence. These have all been compared favourably to the stereotypical experience that SAP project teams foster upon unsuspecting users. Need the ordeal be so grey, even if it is naval quality grey? Will lipstick on the pig make it more attractive?Throw away lines, but the mud often sticks, likely rendering the lipstick, no matter how smudge proof, looking a little less glossy. However, all is not lost and in this presentation you'll come to see, experience and understand the UI offerings across the SAP portfolio, preparing you to wrestle, if not completely tackle, some of the common pitfalls in putting best-in-class business application logic into the hands of eager users.Web Dynpro, Floor Plan Manager, Flex, AJAX, Business Client, mobile and iPhone are buzzwords almost guaranteed to grace the screen at some point or another, but we'll also explore other "hands-free" options to help you think outside the box.Come along to understand:• A holistic perspective on the how's and why's of UI•Simple isn't necessarily easy•The diverse options across the SAP portfolio•Pointers to further resources•How metaphors can be mercilessly abusedPhillip Merrick - Solution Architect, SAP Australia Pty ltdtarget Audience: Architects, Project Leads and IT Management.

Enhancement Pack 4 - is it a ‘Support Pack’, is it ‘Support Stack’, is it an ‘upgrade’…The NSW Department of Services, Technology and Administration (DSTA) undertook a project to complete the development of a ‘Standard Government Template’ by implementing ESS, MSS, Portal and Travel & Expenses. EhP4 offered the best solution for Travel & Expenses with the latest and greatest functionality and for us this is when the nightmare began. This presentation covers:•What exactly is an Enhancement Pack?• Preparation, downtime and processing timelines• The Basis, ABAP (SPAU and SPDD) and testing effort that was involved• The hardware that was required to run the new EhP4 system•Landscape requirements•Our approach for future maintenance•Key learning’s and mistake’s•Neat tricks and tools to usePeter Carr - ERP Manager, NSW Department of Services, technology and AdministrationSAP release: ECC6Original go-live date: July 1996target Audience: Solution Architects, Basis and Technical support staff, Project Managers and Technical Team Leaders and IT Managers.

SAP NetWeaver Business Client In this demo we take an in-depth look at the upcoming 3.0 release of the SAP NetWeaver Business Client. SAP NetWeaver Business Client (NWBC) offers an alternative to using an Internet Browser for accessing your Portal roles and SAP business applications. We also see how external resources can be integrated into the NWBC. Finally we look at the SmartClient rendering for Web Dynpro.thomas Jung - SAP technology Solution Management intelligence Platform & NetWeaver - Market Development & Enablement, SAP labs, llC. (uSA) (SAP Mentor)target Audience: Anyone interested in SAP's UI Client strategy or technology.

tRACk 1 tRACk 2 tRACk 3 DEMO tRACk

MONDAy 22ND MARCH

This session will also look at some advanced techniques of Web Dynpro ABAP like Islands; Floorplan Manager; Local Page Builder; CHIPs; and the Notification Service.

thomas Jung - SAP technology Solution Management intelligence Platform & NetWeaver - Market Development & Enablement, SAP labs, llC. (uSA) (SAP Mentor)


JumStart Session: in Search of your SAP Holy grail - Cutting Costs and Boosting Business Value

This session will help accelerate your path to achieving the "SAP Holy Grail" refocusing on accelerated business innovation plus improved quality, all at lower TCO. This is based on learning’s from leading SAP Customer Center of Expertise (COE) or SAP Support Operations from around the world.

Topics to be covered include: • Tips and Tricks for improving your COE • How to get more from your SAP Maintenance Dollars • Building your SAP Knowledge Center and developing your people • Establishing a proactive business value driven COE • Methodology and Tools for Application Lifecycle Management based on ITIL

led by: Paul kurchina - Director, kurMeta (Canada)

With all of the new web-based technology components integrated with the global SAP system and some new Supply Chain Management functionality, the relaunched Xiameter.com website allowed the business to expand the customer experience on the site. The technology changes over the six year timeframe were enormous and so are the challenges that the IT department faced to deliver the desired solutions.Abbe Mulders - VP and Chief information Officer, Dow Corning Corporation (uSA)


MONDAy 22ND MARCH

15.45 Afternoon Tea & Coffee/Exhibition Viewing

14.00

14.55

What’s New in the ABAP Development Environment in Enhancement Package 2?Traditionally "ABAP News” gives you an overview of upcoming ABAP language and ABAP Workbench innovations. But this time, don't expect to only hear about new features which are only available in distant releases of the SAP NetWeaver Application Server. We will show you the latest mouthwatering developments in the ABAP programming environment which have been downported and will already be available within the SAP NetWeaver enhancement package for SAP NetWeaver 7.0. We will cover important technological concepts like secondary keys for internal tables, string templates, boxed components and data streams, locators in Open SQL and demonstrate how they can be used in your ABAP programs. We will also demonstrate some exciting new features in our ABAP tools, e.g. the request based and layer aware debugging. But new features aren’t just present in the ABAP Workbench and Language only. We also continue to expand the Service Capabilities of the ABAP development environment. In this session we will also look at the latest capabilities in Service Enablement and Consumption - such as Service Variants, Logical Receiver Determination, SOAP 1.2 support, Asynchronous Services, etc. thomas Jung - SAP technology Solution Management intelligence Platform & NetWeaver - Market Development & Enablement, SAP labs, llC. (uSA) (SAP Mentor)target Audience: ABAP developers of any experience level.

Maximising your SAP investment for Compliant user ProvisioningIn these days of tight IT budgets, it is rare that an organisation can deploy all the latest tools for compliant user provisioning. Maximising the value of your technology investment means ensuring that we are not overlooking the potential uses of tools already deployed.If you have already deployed the SAP Portal and SAP HR, you have the building blocks for a user provisioning toolset. Using your HR Master Data and HR events for managing your SAP users can be efficient, improve compliance and reduce risks of unauthorised users - if you have strong processes in place. In this session we’ll discuss the benefits and the requirements.gretchen lindquist - SAP Security and Controls Compliance, Halliburton (uSA) (SAP Mentor)SAP release: ECC6Original go-live date: June 1998target Audience: IT Project Managers, System Administrators, Business Managers and Security Administrators.

SAP NetWeaver CE: lessons learnedThis session will cover the business value of adapting a SAP NetWeaver Composition Environment (SAP NetWeaver CE) platform, the pitfalls to watch out for during implementation and recommendations acquired along the way. The goal is to demonstrate how to leverage SAP NetWeaver CE to IT organisations’ advantage to deliver value to the business. The components covered will be:• SAP NetWeaver CE along with Enterprise Services Repository•Pitfalls to avoid while adapting NetWeaver CE• Best practices on jumpstarting your NetWeaver CE practice• How to build a NetWeaver CE Centre of Excellence and sustain itRao Subbarao - global SAP NetWeaver Practice Head - Senior Architect, Hospira, inc. (uSA)SAP release: ECC6Original go-live date: June 2007target Audience: Strategy Managers, Enterprise Architects, IT Managers and Solution Architects.

Maximising your technology investments through Effective Change Management and trainingImplementing new technologies and upgrades across organisations to users with varying skill sets is a constant challenge as workforce demographics change and with many businesses operating in an increasingly global environment. History shows us that in most implementation projects training appears to be limited, challenging, overwhelming and often restricted by non-flexible timeframes. Through this, technology projects often fail to reach their full potential limiting the return on the initial and on-going investment. Ballance Agri-Nutrients will share how they successfully delivered SAP Training to over 400 staff across New Zealand by adopting a training model using Super Users from within the business. This includes:•Understanding the need for effective change management• Utilising the RWD uPerform - EzTrain tool to enhance continual learning •The Super User Training Model•Selecting an awesome team•Rewards and positive reinforcement•Accountability for learning•Lessons learnttracey Joubert - iS Business Systems and Support Manager, Ballance Agri-Nutrients limited (New Zealand) SAP release: ECC6Original go-live date: February 2009target Audience: Everyone!

industrial Strength linux: lowering the Cost for Mission Critical SAPMission critical was once a code word for Unix, it also meant expensive, an alternative is SLE. SUSE Linux Enterprise is a reference development platform for the SAP Solution stack, with SUSE Linux Enterprise Server being the platform of choice for several NetWeaver offerings, including Business Warehouse Accelerator, TREX search for NetWeaver and NetWeaver Enterprise Search.In this session you will learn about how SUSE Linux stacks up against Unix as a value for money platform for SAP and learn about areas such as Green IT gains, platform comparisons regarding SAPS ratings and the use of commodity hardware and Linux and policy based data centre workload management with SAP Adaptive Computing. We will take you through the methodology and considerations for Unix to Linux migrations.Paul kangro - technology Strategist, Novell Australiatarget Audience: Basis administrators, Solution architects and IT Managers.

using SAP’s Solution Manager tool and Some good Old Fashioned Change Management and Communication to Make a Major integration Project Really Sing The goal - the integration of the SAP systems for National Foods (NF) and Dairy Farmers (DF) into a single SAP system - using a project team split between two cities - without compromising critical supply chain activities. Dairy Farmers users were going to experience a reduction in functionality and this had to be addressed. To assist the project team all possible features of Solution Manager were utilised: implementation roadmaps; business process definition; configuration management; system documentation; issue management; and test management. The project schedule was used to drive clarity of the tasks and accountabilities amongst all team members. To address support processes being designed and built as the system was handed over from the project team, we took the responsibility to incorporate system monitoring into the core solution roll out. This meant that the system monitoring processes were built, tested and documented prior to the implementation. • Focus on the core - no compromise on ‘Critical Supply Chain’ processes • Change Management - constant engagement with an aim to drive ownership from design

onwards • Project Scheduling - the key to managing a dispersed project team across multiple cities •Critical Path problems - attack early and attack hard •Resources - quality wins over price every time •Solution manager - the secret untapped potential • Business process monitoring - the forgotten component of developing a business solution • Go-live support - over supply onsite support personnel to build confidence early Chris gebbie - Program Manager - One Platform, National Foods limitedSAP release: ECC6Original go-live date: April 2007target Audience: CIOs, IT Managers and Project Managers.

SAP Web SurveyIn this session Graham will take you through the ins and outs of another little known piece of the SAP NetWeaver ABAP stack. SAP Web Survey provides functionality for creating surveys, assigning recipient and delivering the questionnaire to them. The results can be automatically received and evaluated and can also trigger subsequent processing steps.Imagine being able to create and send a customer satisfaction survey in minutes, then track the results as they come in.Absolutely no Adobe Interactive Forms in this session - just standard SAP NetWeaver ABAP.graham Robinson - independent Developer, yelcho Systems Consulting (SAP Mentor)target Audience: Software Architects, Technical Team Leaders, Developers, Form and Workflow Consultants.

introduction to SAP BusinessObjects Bi toolsThis fast paced beginner hands-on session builds upon the SAP BI roadmap for the SAP BusinessObjects portfolio. Particular attention will be paid to understanding how you can utilise these tools against existing SAP NetWeaver and Data Warehouse deployments. Some of the capabilities covered in this session include Universe design, SAP BusinessObjects Web Intelligence, SAP BusinessObjects Explorer and more! ingo Hilgefort - group Procurement Manager, SAP BusinessObjects (Canada) (SAP Mentor)target Audience: This session is targeted at anyone seeking to touch and use key BI solutions in SAP’s Business Intelligence portfolio.

13.00 Lunch/Exhibition Viewing

12.10 the Right Way to Enhance SAP The Enhancement Framework and the Switch Framework are the backbone of SAP's enhancement packages and industry solutions. They provide new and better ways for all ABAP developers to enhance and extend SAP delivered code or to build their own applications. These technologies deliver fundamentally different ways for ABAP developers to build and deploy their code. In this session you will gain a thorough understanding of the Enhancement Framework, the Switch Framework and the new high performance Business Add-In (BADI) technology. The session will be filled with code examples and demonstrations of all these technologies. graham Robinson - independent Developer, yelcho Systems Consulting (SAP Mentor)target Audience: ABAP Developers, Project Managers, Team Leaders and IT Managers.

utilising Solution Manager to Meet Our Change Management NeedsStrong Change Management controls with an easily auditable system have become significant drivers for many businesses, especially in light of initiatives such as SOX/JSOX. At the end of 2007 Bridgestone Australia were: using a home-grown Microsoft Access issue database that we had outgrown several years earlier; needing to meet internal Change Management needs; facing a confronting future with auditable JSOX Change Management Requirements; wanting to utilise the knowledge gained from earlier user requests and system changes. Being a SAP House Bridgestone elected to implement Solution Manager to meet these needs with the bonus of a system to assist in the transports of system change requests. This presentation will cover:•Understanding our Change Management needs• Ensuring policies allow for simple system changes without excessive “red tape”• Our gradual transition to involve users/business with the Change Management

System• Simulation of how a user can create a support request directly from R/3• Ensure business ownership by getting the business to approve changes online• Keeping users updated with changes on their support requests• What we learned and what we would do differentlyAnnette Marshall - Manager SAP Systems, Bridgestone Australia limited SAP release: ECC6Original go-live date: January 1998target Audience: IT Managers, Application Managers, Support Managers, Change Managers and Auditors.

yellow™ Pages’ SAP identity Management Journey - the Why’s, the How’s and the lessons learned!After being sold by Telecom New Zealand in July 2007 and as part of technology separation, Yellow™ Pages New Zealand undertook to deploy their own SAP environment. Tasked with a business driver of providing ‘like for like’ functionality and reproducing legacy Identity Management (IdM) functions, they chose SAP IDM to deliver role based Identity Management. This presentation will demonstrate how they started out on their Identity Management journey and delivered a true capability for the future. Key learning’s:•SAP IdM - what are the business drivers? •SAP IdM - our implementation roadmap•Self Service•User and Role Provisioning•Lessons learned - the good, the bad and the ugly Mark Doran - System Architect, yellow™ Pages (New Zealand)SAP release: ECC6Original go-live date: June 2008target Audience: Enterprise Architects, Strategy and IT Managers, Project Managers and Technical Team Leaders.

Product lifecycle Management using BPM on CE 7.1This demonstration showcases a BPM process whereby a retailer stocks both supplier brands as well as their own generic brands. A market survey company has made some recommendations about new products that the retailer should add to their assortment and the organisation needs to perform the following tasks in several systems:•Start a new product project•Develop the product specifications• Send the specification to suppliers as a RFQ using an Adobe Form•Receive the quotes back, evaluate and post to ERP•Award the contract•Plan the launchThis solution was developed using various CE 7.1 UI technologies orchestrated via SAP BPM. Technologies employed include BPM, Java Web Dynpro, Adobe Forms, Enterprise Web Services, Enterprise Portal and Universal Worklist.Christiaan du Plessis - Solution Architect, Stream technologiestarget Audience: IT Manager, Business Analysts, Solution Architect and BPM Developers.

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Arrival Tea & Coffee/Exhibition

keynote Presentation: Driving Business Productivity and Efficiency: the Role of it in keeping Our industries CompetitiveBusiness software technology continues to build more and more capability on what is already a powerful base. However, our organisations struggle to keep up and adapt to the discipline required to exploit the value in integration and struggle to learn how to use sophisticated new functionality. Benefits are left on the table. The mission of IT in business is to continue to drive efficiency, productivity and occasionally true innovation and hence, to help our organisations compete, survive and thrive, maintaining our and our children’s quality of life. So, as business technologists, we need to consider how to help our businesses better harness the enormous horsepower under the data centre’s bonnet.

keynote Presentation: Demystifying Business Process Management - From Strategy to ExecutionIf you are a stakeholder for Business Process Management (BPM) within your organisation, then this session is for you. In this session, we'll discuss the various facets of BPM, including Business Process Architecture, BPM as a discipline and process execution. We will also cover: • The various technologies and tools provided by SAP and its partners in order for customers to achieve a successful BPM transformation • The well-known “chicken or the egg” theory with respect to Service Oriented Architecture and Business Process Management, and how choosing one or the other

impacts the success of your efforts. Both these disciplines are vital to the success of IT organisations in supporting the business. • How SAP NetWeaver BPM bridges the gap between strategy and execution via Service Oriented Architecture • The key challenges in adopting one way or the other and provide best practices for SOA and BPM

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A Case Study - SAP SOA integration at ScaleMany of today's organisations implement an SOA strategy to support interaction between multiple business applications and also provide application-agnostic web services for consumption by a variety of end-user channels. Within the Retail Banking industry, leading institutions have an architecture that utilises front-end channels for end-user interaction rather than providing direct user-access to underlying applications. Channel examples include customers via internet banking, IVR and ATMs and staff via branch and call centre applications. These primarily real-time transactions require a robust integration architecture that can support high transaction volumes in a reliable and scalable manner.CBA have implemented a SAP Banking Services (SAP-BS) solution that provides customer and account data management, product configuration, transaction processing, pricing and correspondence functions, utilising and extending SAP BS standard integration to create a suite of web-services called by the Bank's SOA Layer. The SOA layer is built on MS .net framework utilising MS BizTalk to provide orchestrated service interaction between the front-end and other integral applications. This presentation will provide an overview of the CBA's SAP SOA solution, the rationale behind key architectural decisions, major lessons learned, and medium and longer term CBA/SAP SOA roadmap.•CBA Background•Integration architecture•Key design decisions•Development and testing approach•Lessons learnt•RoadmapStuart Johnson - general Manager - integration & Service Oriented Architecture, Commonwealth Bank of Australiatarget Audience: CIO's, IT Managers, Software Architects, Business Managers and Developers.

Moving from Web Dynpro Java to ABAP and using SAP Enterprise Portal to Engage External users on the World Wide WebETSA Utilities has made the strategic decision to use SAP Enterprise Portal and Web Dynpro for ABAP as our standard User Interface technology for developing web applications. To align with this decision they have undertaken a project to convert an existing external facing Web Dynpro Java application to Web Dynpro for ABAP. This presentation will cover their experience and highlight the advantage of moving towards Web Dynpro for ABAP. It will also cover the considerations and strategy used for securing corporate data from unauthenticated users, while still making it accessible through an External facing Portal on the Word Wide Web. Topics covered:• Advantages gained from converting to Web Dynpro for ABAP•Architecture/design considerations • Security considerations/integration with SAP ECC6 backend• User Sign-up process (obtaining data from unauthenticated users)• User authorisation/profiles/roles in SAP, Enterprise Portal and Active

Directory•Connectivity with non-SAP scheduling systemtara Rosenzweig - it Senior Analyst - SAP technical team, EtSA utilities Pty ltdSAP release: ECC6Original go-live date: December 1997target Audience: Software Architects, Developers and Strategy Managers.

increasing Productivity and Solving Security Around Segregation of Duties Findings at immigrationAt the Department of Immigration we faced many challenges around SAP and business system access, security, segregation of duties and sheer volume of paperwork needed for access to the Department’s 200 plus systems. Hundreds of staff, contractors, consultants and vendor partners needing up to two weeks before they were granted access and becoming productive. Thousands of man years wasted. As well as this there were many problems with keeping sensitive material from falling into unauthorised hands.Having incurred an adverse finding from Australian National Audit Office which Department of Immigration and Citizenship (DIAC) had to address, we developed a 2 stage approach where we implemented SAP’s GRC solution to address these challenges. This presentation will cover the aims, problems faced, breakup of the staging, successes and the lessons learned. • New user creation process linked to employee and contractor on-boarding • Elimination of paper based forms • Workflowed request to managers for approval upon arrival • Network ID, AD Account and SAP user-ids created automatically upon approval • Position based security (indirect role assignment) to grant access • SAP roles and non SAP systems - new role assignment request process•Requests considers segregation of duties conflicts•Auto-provisioning of access following approval•Technology usedRay Walter - Senior SAP Architect & Project Manager, Department of immigration & CitizenshipSAP release: ECC6Original go-live date: July 1998target Audience: CIOs, CFOs, Security, Enterprise Architects, IT Managers, Business Managers, Business Process and Solution Architects.

SAP/Microsoft technical interoperability tutorialThis in-depth tutorial on interoperability between SAP and Microsoft will give you the chance to see and ask about the latest SAP/Microsoft solutions. The tutorial will be run as an interactive session for a relatively small group of people where knowledge sharing is highly encouraged. We will touch on the following topics:• Case studies covering various UI platforms including InfoPath Forms, Office Business

Applications, Smart Clients, SharePoint and Windows Mobile• Live demos of working SAP/Microsoft interoperability solutions• Interoperability strategies for enhanced accessibility, usability, and collaboration• Discussion of .NET as a cost-effective platform for developing role-specific fit-for-purpose

UIs• Tools provided by both SAP and Microsoft to facilitate interoperability•Critical success factors based on real-life experienceskristian kalsing - Solutions Architect, Extend technologiestarget Audience: IT Manager, Solution Architect and Developers.

tRACk 1 tRACk 2 tRACk 3 DEMO tRACk

tuESDAy 23RD MARCH

Andrew Baker - Chief information Officer, BlueScope Steel limitedSAP release: ECC6Original go-live date: March 1994

Rao Subbarao - global SAP NetWeaver Practice Head - Senior Architect Hospiro, inc. (uSA)SAP release: ECC6Original go-live date: June 2007

MONDAy 22ND MARCH

18.00 Mastering SAP Technologies Community Networking Cocktail Party Sponsored by

17.10 Special guest keynote Presentation

the Evolution of information lifecycle Management (ilM) Over the years, rules and regulations have become more focused on company information and data archiving has needed to evolve to include these changes. Come find out how you can protect your company by having a solid strategy for managing your data from creation to destruction. This session will cover:•What is ILM and why is it important?•Data Management vs. ILM•Legal Hold Management•e-Discovery goes beyond email•SAP NetWeaver ILM Solutionkarin tillotson - lead SAP Specialist, Valero Energy Corporation (uSA) (SAP Mentor)SAP release: ECC6Original go-live date: June 1996target Audience: CIOs, Strategy Managers, Solution Architects and IT Managers.

Virtualisation - you Can lower tCO Without Sacrificing Performance, Availability and System Security!Currently many IT groups are being required to do more with a static or diminishing budget, whilst also being asked to offer users greater flexibility and improve provisioning time. CorpTech recently undertook a project to streamline its SAP landscape through the adoption of Virtualisation. The project centred around two key business requirements - satisfying multiple releases whilst supporting production and secondly minimising TCO without sacrificing performance, availability and system integrity. Interestingly, they also identified and satisfied other key business requirements which more than justified the value proposition for Virtualisation. This presentation will discuss the key architectural decisions and reasoning behind virtualisation, including:•Why Virtualise?• Which Virtual Platforms worked best for our SAP product landscape•Additional Business benefits realised•Future roadmap, to infinity and beyond!Darren Olm - Manager, infrastructure & SAP Solutions, Corptech SAP release: ECC6Original go-live date: February 2006target Audience: Solution Architects, Project Managers and Technical Team Leaders and Strategy Managers.

State-of-the-Art ABAP troubleshootingLearn about the new features in ABAP runtime trace analysis - ‘profiling tool’ to determine runtime consumption of components, packages and programs and ‘DB tables tool’ to identify time consuming database statements, just to name a few. Gain insight into what your program is doing, where it’s spending its time and resources. See how to use the new runtime trace to diagnose performance problems and analyse parallel processes. The memory inspector as well as the new debugger and how to use them will also be introduced, rounding off the set of tools to help you troubleshoot your ABAP applications. Learning about these tools and new features that are part of Enhancement Package 2 will round out your skills toolset and will help you in your day-to-day ABAP development.Oliver J. Mayer - Product Manager, SAP NetWeaver Solution Management, SAP labs, llC. (uSA)target Audience: ABAP Developers.

Adobe Flex - Enabling Rich ui Experience for SAP This session showcases how SAP UI and Adobe Flash/Flex go hand in hand enabling rich end user UI experience.We will demonstrate how Adobe Flex can be seamlessly integrated into SAP UI technolgy using SAP Web Dynpro Flash Islands ultimately providing a rich end user experience. We will also showcase Adobe Flash/Flex as stand alone applications with the ability to interact with your SAP applications.this session will be jointly delivered by Adobe Systems and their SAP iFbA partners Acclimation Pty ltdtarget Audience: IT professionals.

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A Compelling interoperability Story: SAP NetWeaver BPM and Microsoft SharePointBusiness critical drivers for process automation and efficiency, enforcement of procurement limit policies; audit trails & recording of process compliance and a need to integrate people & process across federated organisational structures provided compelling reasons to examine SAP NetWeaver BPM and Microsoft SharePoint technology. In the context of a proof of concept and technology selection phase, followed by a detailed design, this session will describe our journey with the SAP NetWeaver BPM 7.1 technology, including:

•Getting BPM on the agenda - drivers and the event and services context

•Challenges of decoupling org structure from procurement limit rules

•Challenges of taking traditional ERP people on the journey

•Comparisons with SharePoint workflow technology

•WS integration with SharePoint form and UI technology

•The compelling benefits of the close design and run-time integration

• Importance of technical compatibility across the NetWeaver environments

•Team skill mix to achieve a successful result

Ross Miller - Chief information Officer, the gPt group & Steve young - SAP NetWeaver Platform Architect, Oakton ltdtarget Audience: Strategy Managers, CIOs, Enterprise Architects and Business Process Architects.

the Right Place to Build - landscape Considerations for Optimising your SAP EnvironmentEighteen months ago we were running most of our core business systems (HR, Payroll, Finance, GIS, BI) on early to mid 90's architectures. The idea was to move to 2009 in 18 months. The five year infrastructure refresh funding rolled around and we thought that we could use the money to save money. Top of the pops was Disaster Recovery (DR), Scalability, High Availability, Capacity, Storage, Productivity/Speed (time to deploy), Management and Performance.

We went about implementing a Virtual landscape including the VMWare product. However our success is not down to VMWare alone but to how we have integrated VMWare with other “Environment and Landscape” considerations. We also built a new Storage Area Network (SAN) stretched across our Primary and DR site; we built redundant fibre communications links and built Oracle Real Application Clusters (RAC) at the Primary and DR site. These things together have delivered enormous flexibility, scalability, capacity, productivity and redundancy.

• How to design the storage network and communications network to support it

• Designing the virtual environment and the Data Base and application environments on top of the SAN

• Implement some stuff, review the work and test and test and test

• Finally do a big DR test and watch everybody’s blood pressure rise

Ross Barratt - Bi Manager, NSW Fire BrigadesSAP release: ECC6

Original go-live date: July 2007

target Audience: IT Managers, Solution Architects and BASIS guys who don't believe it is possible.

Eye-Pleasing Dashboards Populated Directly from SAP…The SAP BusinessObjects Xcelsius tool allows business and technical users alike to create eye-pleasing dashboards. Without the need to implement a BusinessObjects server, you can populate these dashboards with data direct from SAP using XML. This approach is particularly useful for organisations that have not yet finalised their BI strategy but have pressing business needs to report data in a dashboard.

This session will show step by step with a real SAP system, how to:

•Build a Xcelsius dashboard

•Determine the data format required

•Develop ABAP to access the data and publish

•Serving from a Business Server Page

•Publishing the completed dashboard

tony Duncan - Principal Consultant, EnCollab - Enterprise Collaborationtarget Audience: Software Architects, Developers and Technical Team Leaders.

11.55 SAP's Next generation "Workflow" Solution - SAP NetWeaver Business Process Management (BPM)SAP NetWeaver Business Process Management (BPM) is now available as part of the SAP NetWeaver Composition Environment. It is essentially the SAP's next generation "workflow" solution. It offers an easy to use graphical based process composer, which utilises the Business Process Modelling Notation (BPMN) standard. In this session you will see processes modelled and executed using SAP NetWeaver BPM.

We will cover and demonstrate:

•How to model a process from scratch

• How to discover and execute SAP ERP SOA process components - SAP Enterprise (Web) Services for SAP ERP

• How to develop the User Interface for steps in the process requiring human involvement

• How to interact with NetWeaver Business Rules Management

•How to model the data flow

•How to deploy and run the process

•How to monitor and debug the process

You'll leave the session with the strong understanding of the capabilities of SAP NetWeaver Business Process Management and where it is positioned against SAP Business Workflow (ABAP), SAP Guided Procedures (Portal) and SAP Enterprise Modelling (IDS Scheer ARIS).

Paul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty ltdtarget Audience: Business Process Experts and Developers

getting the Business involved: Roles and Responsibilities for SAP Security A secure SAP landscape is not solely the responsibility of the SAP security team. It takes a coordinated effort of personnel from across the enterprise, working with your security resources. In this session, you will learn about the important roles played by a variety of functions in the organisation.

•Role design by process analysts

•Ownership of transactions and sensitive authorisations

•Risk assessments by the SAP Controls group

•Role testing by key users in the business

•Options for Role approvers

• Can you afford to segregate duties on your security team?

• Who is keeping tabs on the developers and the security team?

• Approving and monitoring emergency access for both internal and external user

•What is left for the security team to do? Plenty!

gretchen lindquist - SAP Security and Controls Compliance, Halliburton (uSA) (SAP Mentor)SAP release: ECC6

Original go-live date: June 1998

target Audience: IT Managers, Business Managers, Executives, Audit/Controls and Security Administrators.

Applying Patterns to your ui - the Case for the Floor Plan ManagerIf you are currently building User Interfaces with Web Dynpro ABAP and you haven’t started looking at User Interface Patterns, now is the time to start.

Some of the benefits of introducing User Interface Patterns to your organisation are:

• Consistency - ensure a uniform look and feel across your applications

• Re-use - UI Components are built once and used many times

• Faster Application Development Cycles - utilising existing UI Building Blocks, applications can be assembled rather than built from scratch - moving the focus from the implementation details to the Business Process

Officially available in NetWeaver 7.01, the Floor Plan Manager is a UI Framework based on Web Dynpro ABAP, which enables the construction of applications utilising the UI Component approach, while enforcing standard SAP User Interface Patterns.

Using this Framework, the benefits of User Interface Patterns will be demonstrated and the following concepts within the Floor Plan Manager will be discussed.

•Programming with the Floor Plan Manager

• Building Re-Usable Component Libraries to use with the FPM

• What Generic User Interface Building Blocks are and how they can be used

•How to share data between Components

Alisdair templeton - Solution Architect, Australia PostSAP release: ECC6


target Audience: Solution Architects, Developers, Project Managers and Technical Team Leaders.

SolMan top 10 tips for Saving time and Money1 Landscape reporting (create an excel or ppt list of your landscape)

2 Auto maintenance license update (no more downloading and applying SAP licenses)

3 Using the EarlyWatch alert report for proactive administration (fix potential problems)

4 Service Level Reports (create professional SAP usage reports for your manager)

5 Daily checks for support staff (help improve proficiency of support staff)

6 10 Come to the interactive zone for the next 5 tips...

This session will be totally hands on with zero power-point slides. All 10 tips will be recorded using Camtasia and will be available to all delegates after the session.

Got a Solution Manager money saving tip Australia Post don't have? Show us at Speaker's corner and we will publish your details on the Mastering SAP Technologies website. Free SAP Press Solution Manager Book to 5 best published tips. http://www.sappress.com/product.cfm?account=&product=H3075

tony de thomasis - NetWeaver infrastructure technician, Australia Post (SAP Mentor)SAP release: ECC6


target Audience: Solution Architects IT Managers and Technical Administration Staff.

Adobe Forms with WorkflowAdobe Forms has various faces within the SAP ecosystem. Business benefits can be difficult to quantify when building business cases, so a few customer case studies will be described and explained. An explanation within which Interactive Adobe Forms can be deployed will be presented. These frameworks are:

•ISR Scenarios

•HCM Process and Forms (HR Admin Services)

•Guided Procedures within CE

•ABAP & Java Web Dynpro

•Business Process Modelling (BPM)

The benefits and restrictions of each of the frameworks will be discussed and demonstrated. ERP Business Workflow is the main workflow engine behind the frameworks, but the new dimension Business Process Modelling (BPM) engine is the next generation toolset, so both engines will also be explained and demonstrated within an Interactive Forms context. Adobe Forms with Workflow developments can be rather different to regular development, so effective ways of preparing your team and the project methodology will be discussed.

gough Venter - Director Business Solutions, Stream technologiestarget Audience: Software Architects, Technical Team Leaders, Developers, Form and Workflow Consultants.


tuESDAy 23RD MARCH


Mastering SAP technologies Conference Close

16.55

18.00

Closing keynote Presentation: Find Out How uS Companies are influencing SAP in user interface

As SAP’s User Interfaces are becoming more popular, companies are realising that it is sometimes hard to determine which toolset to use, and are also seeing ways that the tools could be improved. Because of this, an ASUG SAP NetWeaver User Interface Influence Council was formed to address these issues and concerns. Find out what they determined to be the most pressing issues.

• ASUG Influence Councils

• Discover the top UI issues that surfaced

• Deliverables that were sent to SAP

• Scorecard of SAP’s response

• Current Status

• Next Steps

karin tillotson - lead SAP Specialist, Valero Energy Corporation (uSA) (SAP Mentor)SAP release: ECC6

SAP go-live date: June 1996

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Can a government Workflow Design be innovative and Sexy?As part of a their ECC6 upgrade, the Department of Human Services (DHS) decided to throw their fragile 31H Workflow baby out with their Workplace-based bathwater. A new, focused design using ABAP OO workflow and Web Dynpro ABAP has resulted in an ESS-Workflow system consisting of one WDA application and one Business Workflow Template servicing numerous HR processes. As the single template workflow design drove the development, this presentation investigates the design process of the single workflow model. Key areas we will cover are:•Designing for common process flow• Using concepts of reusability and polymorphism to maximise effect

while minimising administration and developmentDHS uses ONE workflow template for all HR workflow usages - leave, overtime, higher duties, AdHoc Payments and more. The use of polymorphism, generic classes and the Extended Notification framework drove a design which is both simple to build and extend, while being easy to use, maintain and administer. gareth Ellem - technical team lead, Department of Human ServicesSAP release: ECC6

Original go-live date: September 2009

target Audience: Workflow Developers and BAs.

taking SOA to the Next level: Asynchronous Enterprise ServicesThis session will introduce you to the benefits of asynchronous Enterprise Services. Learn about the use cases when asynchronous message based communication is preferred over synchronous direct calls. We will cover some of the design considerations for asynchronous Web services use such as mediated and peer-to-peer communication. In addition, we will discuss error handling and conflict mechanism options within an asynchronous communication framework. Leave this session with a better understanding of application scenarios that lend themselves to the use of asynchronous services as well as the unique design considerations and challenges that asynchronous communication introduces into application development.Oliver J. Mayer - Product Manager, SAP NetWeaver Solution Management, SAP labs, llC. (uSA)target Audience: Architects and Developers.

got Some Business Rules your Application Needs to Support? Don’t Code them…Business rules exist in every organisation, from product proposals, discount levels, eligibility rules, delegated financial authorities etc. They represent the core business logic of each organisation; they guide and control the basic business processes that form the back bone of any business transaction. Despite their importance we represent them in software in database triggers, application code, scripting languages and configuration tables and wonder why they are hard for the business to change and understand. This session will cover:

•Business rule technologies in SAP

•How you can invoke them

•Considerations when looking to use rules engines

•The role of the business and IT in managing rules

Martin Cairns - SAP NetWeaver Solution Architect, SAP New Zealand limited (New Zealand)target Audience: Enterprise Architects, Software Architects and Developers.

How Visual Composer liberated Our infrequent users From SAPguiThe business had two requirements. Firstly, to provide a basic set of business KPI’s to the Executive and Senior Management and secondly to provide CRM activity management to the sales force. Neither requirement warranted the full implementation of SAP BW or SAP CRM. So the challenge was how to provide a solution to probably the two most challenging groups of users within the business. Neither group would accept SAPGUI as a user interface.

• Why Portal and Visual Composer? The challenges of usability

• Building the infrastructure - VMware, SLD (System Landscape Directory)

•Web services

•SSO (Single Sign-On) and user administration

•Stepping stones to full SAP BW and SAP CRM?

Julian Phillips - group iS Manager & Mark Howes - Solutions Architect, gallagher group limited (New Zealand)SAP release: ECC6


target Audience: IT Managers, Architects, Developers and Basis Administrators.

Wellington Electricity lines’ External Facing Portal for Service RequestsAs part of creating the Wellington Electricity Lines (WE) business there was a requirement to provide access to external organisations (retailers and contractors) to create and manage service requests. To achieve this we implemented a standalone secure SAP Enterprise Portal in the Data Management Zone (DMZ) and deployed bespoke Java Web Dynpro applications to it. This presentation will cover:

•Thought process behind these decisions

•Network architecture and security design

•User Management

• Overview of the Java Web Dynpro application and design considerations

•The ERP developments to support it

•Where to from here?

We will also review these choices with the benefit of hindsight and attempt a safety-net free live demonstration! This implementation won the Best SAP NetWeaver Award at the SAP Customer Awards of Excellence.

Stephen Comer - Manager SAP Development, Powercor Australia limited & gough Venter - Director Business Solutions, Stream technologiesSAP release: ECC6

Original go-live date: November 1997

target Audience: Software Architects, Developers and Technical Team Leaders.

Full Business Process Automation using SAP interactive Forms by Adobe (iFbA) - the ASiCS StrategyASICS Oceania (ASICS) are leading the way in their innovative use of technology to automate time consuming and error-laden manual processes flowing into the SAP system. Through the use of IFbA, ASICS have implemented an interactive Sales Order form, without the need for end user training or change management, which has resulted in orders being generated in the SAP system in near real time, as well as removing the need for the admin overhead which previously had to chase up incomplete or inaccurate sales orders and manually enter them into the system.

Next ASICS plans to tackle their New Account Process, and has plans for their Pricing and non-stock Vendor Purchase Ordering and Invoicing through the strategic use of the IFbA technology.

The ASICS team will take you through their reasons for choosing the IFbA technology, the priorities for automating manual processes within the business, what was done and some of the lessons learned from their initial implementation.

James Stone - it Manager, ASiCS Oceania Pty ltdSAP release: ECC5

Original go-live date: October 2006

target Audience: IT Managers and Solution Architects.

Business Process Management on Demand - New PrototypesAs of today, the field of Business Process Management can be seen as mature. There is a sophisticated understanding of various aspects such as what patterns exist in business processes, how to support business processes through workflow technology, or how to express business processes in models. Many standards exist in the field of BPM, such as for modelling standards and methods that are widely adapted.

However, despite the fact that the BPM market is mature, significant and growing, technological progress is limited and the BPM community structure is unfavourable with respect to the goals of BPM. Many BPM projects are primarily top-down initiatives, hence supported and pushed by senior executives (in contrast to e-mail or Wikis for instance). Furthermore, BPM is mostly heavy-weight in terms of infrastructure, tools and technologies and languages. Many BPM technologies are rather inflexible which makes them unsuitable for many processes where agility is necessary. Finally, inter-organisational process integration can be cumbersome and cost-intensive.

In order to address the growing BPM market appropriately in the future, four steps are necessary: Bring BPM into the Cloud; make BPM Lightweight; make BPM collaborative; make BPM a commodity. Alexander Dreiling will show a number of hands-on prototypical applications that support his vision of a Process-centric Application Platform-as-a-Service.

Dr. Alexander Dreiling - Research Program Manager - SAP Research, SAP Australia Pty ltdtarget Audience: Business or end users such as Business Managers, Business Process Users, Strategy Managers and Business Process Architects.

15.30 Afternoon Tea & Coffee/Exhibition Viewing

tuESDAy 23RD MARCH

using your ChaRM to keep On top of System integrity!Like many organisations, Queensland Treasury has strict auditing requirements that are constantly being monitored by internal and external audit bodies. Up until August 2008, we were using a mix of Lotus Notes, Microsoft access databases and spreadsheets to capture and manage our system changes. Having already implemented the operations components of Solution Manager, the next logical step was to use ChaRM to manage changes within our SAP Landscape. This presentation will cover:

• A brief overview of the journey that led Queensland Treasury to ChaRM

•Overview of an urgent/normal correction

•Simulation of an urgent/normal correction

•ChaRM: brick bats and bouquets

•Learning’s

Nigel O'Neill - Manager Solution Support & integrity, Queensland treasurySAP release: ECC6

Original go-live date: July 2005

target Audience: IT Managers, Application Managers, Support Managers, Change Managers and Auditors.


Workshop 3ENHANCEMENt PACkAgES REVEAlEDWhat do the SAP Enhancement Packs (EhPs) mean for SAP customers? What do they do, why are they needed and how do you go about discovering, installing, activating and testing them? With insights from SAP’s Paul Fewster and customer experiences, this in-depth look at Enhancement Packs will go a long way towards answering your EhP questions. Topics covered in the workshop will include:

• Why Enhancement Packages are important

• The SAP ERP release strategy

• Enhancement Package Objectives

• Where do they fit into a software maintenance strategy?

• What is the difference between Enhancement Packages and Support Packages?

• Understand the EhP lifecycle - how to discover, install, activate and test them!

• What’s offered in EhPs - generic enhancements, industry specific enhancement, ERP simplification and Enterprise Service Bundles

• How to discover information on EhPs - service marketplace, release notes, documentation, test cases and so on

• An example of an enhancement - demo of a business function, switches, packages and enhancements

• Installation and activation - pre-requisites, Solution Manager Main Optimiser, SAINT, JSPM and the new Enhancement Package Installer

• ERP Simplification delivered through Enhancement Packages - demos of

• Portal roles, NetWeaver Business Client, Power Lists, Web Dynpro ABAP applications

• The new Web Dynpro Floor Plan Manager and its usage in EhP 4

• Enterprise Services Bundles in EhPs - demos of bundles, Enterprise Services in action and how they work in ERP

• Customer experiences with enhancement packages

Facilitated by: Paul Fewster - Solution Architect SAP NetWeaver, SAP Australia Pty ltd

target Audience: Anyone involved with SAP ERP Systems.

Workshop 4BuSiNESSOBJECtS Bi tOOlS - iN A SiNglE DAySAP BusinessObjects is offering you a broad set of BI tools to choose from. Each tool has its own special focus in the area of reporting and analytics. This workshop is a series of hands-on labs focused on BusinessObjects products and connectivity to SAP. In this workshop you will learn to use the different tools from SAP BusinessObjects in combination with your SAP data.

Part 1: Crystal Reports

Part 2: Web Intelligence

Part 3: Xcelsius

Part 4: SAP BusinessObjects Explorer

Part 5: BI Widgets

Facilitated by: ingo Hilgefort - group Product Manager, Solution Management, SAP BusinessObjects (Canada)

target Audience: This is a technical workshop designed to introduce attendees to the SAP BusinessObjects BI tools and get them started using BusinessObjects products.

Note: This is a hands on session. All attendees will need to bring their own laptop.

WEDNESDAy 24tH MARCHWorkshops are optional and separately bookable (places are limited). All workshops are facilitated by content experts and provide you with the opportunity to interact with other SAP technologies Professionals in a more intimate environment. Running from 8.30am to 3.00pm, the in-depth workshops allow you to take away answers and a plan for your organisation. the workshops will run concurrently and you may attend one workshop only.

Workshop 1WEB DyNPRO ABAP iNtRODuCtiON tO ADVANCED tECHNiQuESEverything you ever wanted to know about Web Dynpro ABAP but were afraid to ask. In this all day workshop we will start with the assumption that you know relatively nothing about Web Dynpro ABAP, but work up throughout the day to some rather advanced topics.

This hands-on session explains in depth the Web Dynpro programming model and how to develop Web Dynpro applications within the ABAP workbench. Hands-on exercises starting from simple "Hello World" examples up to UI element binding, controller programming and navigation between different views, will give you firsthand experience with this exciting ABAP objects-based UI technology.

Once everyone has the basics down we will also explore the Floor Plan Manager. The Floorplan Manager based on Web Dynpro ABAP is the SAP Business Suite UI framework for easy, efficient and highly-configurable application development and adaptation. Customers are able to easily adapt delivered UIs to their specific needs, modification-free by simple UI configuration.

We will then end the workshop day with a chance to try creating Web Dynpro ABAP applications that use push updates to the frontend, the resizable side panel and a FlashIsland.

Facilitated by: thomas Jung - SAP technology Solution Management intelligence Platform & NetWeaver - Market Development & Enablement, SAP labs, llC. (uSA)

target Audience: ABAP developers interested in Web Dynpro ABAP - no previous knowledge of Web Dynpro ABAP necessary.


Workshop 2SAP NEtWEAVER BPM FOR BuSiNESS PROCESS EXPERtSComposite applications empower companies to drive innovative business processes by leveraging existing IT investments. SAP NetWeaver Composition Environment (SAP NetWeaver CE) provides a methodology and toolset to efficiently develop and manage composite applications. In this beginner’s session, you will get hands-on experience at building an entire process from start to finish without having to write any code. You will model an ‘Opportunity Request’.

The process provides key business users with an analysis of the company‘s performance and with suggestions/opportunities on how to save money. In addition to modelling the process, you will generate SAP NetWeaver Visual Composer user interfaces, as well as create an SAP NetWeaver Visual Composer application that will be used to launch the process. To round out the exercises, you will create a business rule, using the business rule management (BRM) framework, to determine which tasks should execute.

Facilitated by: Oliver Mayer - Product Manager, SAP NetWeaver Solution Management, SAP labs, llC. (uSA)

target Audience: Technical Business Analysts and Developers.


23 www.masteringsap.com/ps

A) Conference Registration Fees:Includes electronic access to all content, participant contact list, entry into conference and exhibition, lunches, refreshments and Networking Cocktail Party. Team bookings are encouraged to accelerate the spread of knowledge across your organisation.

1 - 4 Participants AU $2495 (+GST)/participant

5 or more Participants AU $2395 (+GST)/participant TOTAL A: AU $

B) Workshop Registration Fees: Includes electronic access to all content, entry into one workshop, refreshments and lunch. The workshop is optional and separately bookable. AU $850 (+GST)/participant

Workshop 1: Web Dynpro ABAP Introduction to Advanced Techniques Workshop 2: SAP NetWeaver BPM for Business Process Experts

Workshop 3: Enhancement Packages Revealed Workshop 4: BusinessObjects BI Tools - In a Single Day

TOTAL B: AU $

C) Please Also Register Me for One of the Complimentary JumpStart Sessions: SAP Inside Track JumpStart: In Search of Your SAP Holy Grail - Cutting Costs and Boosting Business Value

D) Accommodation:Conference Venue: Sofitel Sydney Wentworth, Australia

Classic Room AU $200 (+GST/room/night)

Superior Room AU $220 (+GST/room/night)

Arrival date: Departure date: TOTAL D: AU $

TOTAL A + B + D: AU $

E) Payment Options:Special Note: Payment required prior to the event. Please include accommodation (if required).

Cheque made payable to: Eventful Management Conferences and Events Pty Ltd

Visa Mastercard Bankcard AMEX Diners

Card Number Card Expiry

Name of Cardholder: Signature:

Mr/Mrs/Ms First Name Surname

Position

Organisation

Address

Postcode

Phone Mobile

Email

Which phone number would you prefer on the Networking List? Phone Mobile

Special Dietary Requests

Approving Manager

Position

Email

Please send the tax invoice to my approving manager Please send the tax invoice to me

Contact Eventful Management to Register

Mail: 54 Victoria Street, McMahons Point NSW, 2060, Australia

Phone: +61 2 9955 7400 Fax: +61 2 9955 3899Web: www.masteringsap.com/tech Email: [email protected]

(Please photocopy for additional participants)

Cancellations

Cancellations must be advised in writing at least 21 days prior to the event.

Where an alternate delegate is not possible, an administration fee of $550

(+ GST) per delegate will be incurred for cancellations. A refund will not be

given if a delegate fails to attend or cancels within 21 days prior to the event.

*Eventful Management reserves the right of admission.

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HO

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PROuDly SuPPORtED By

Now - more than ever - companies need people and IT solutions that can efficiently leverage and adapt to change. At SAP’s booth at Mastering SAP Technologies, you will learn how to use the power and flexibility of the SAP NetWeaver technology platform, SAP BusinessObjects solutions and SAP Business Suite applications to reduce the total cost of ownership across your IT landscape.

Visit: www.sap.com/australia

the SAP Developer Network Community

A growing community of over one million members, the SAP Developer Network (SDN) is the largest of the SAP Communities of Innovation. SDN is the site where SAP developers, analysts, consultants, integrators, and administrators connect and coinnovate with their peers, using a combination of active discussion forums, blogs, and wikis.

Find out more at: http://sdn.sap.com

the Business Process Expert Community

The Business Process Expert community is the largest business process community in the world, bridging the gap between business and IT to address the needs of organisations seeking to improve their business process agility.

Find out more at: http://bpx.sap.com

SAP DEVElOPER NEtWORk

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PARtNERSPREMiER PARtNERS

With more than 26,500 SAP-skilled professionals globally and a 30-year history of working closely with SAP, we deliver approximately1,500 SAP projects each year for the world’s leading companies and public service organisations. These projects range from straightforward technical implementations to enterprise-wide transformational change initiatives.

To find out more, visit us at www.accenture.com/sap

SAP and Novell deliver to customers' agility, transparency and accountability with a combined GRC offering that is unmatched in its support of end-to-end business processes and IT environments, providing quick time to value with certified integration and targeted solution offerings. The result is reduced risk, lower costs and improved business performance.

www.novell.com

Oakton, is one of Australia’s leading listed companies, providing SAP architecture and consulting services to enterprise clients and government agencies looking to introduce new SAP capability, or develop existing SAP investments and infrastructure. Its range of SAP consulting services covers the following areas: Business Process Management and Improvement, Organisational Change Management, Enterprise Architecture Roadmap, Application Strategy, Development and Support, Process Integration and Portal Solutions and also Information Management Solutions

www.oakton.com.au

PARtNERS


54 victoria street mcmahons point nsw 2060 australia p +61 2 9955 7400 f +61 2 9955 3899

w www.eventfulmanagement.com

22 - 24 march 2010 | sofitel sydney wentworth, australia sap... · ... sofitel sydney wentworth,...

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