22 aug 13 new job book...special issue...sears & kmart are back…

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- -------------------------------------------------------------------------------------------------------------------------------------- NEW JOB BOOKS PUBLISHED EVERY TUESDAY, WEDNESDAY, THURSDAY 22 AUGUST 2013 ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ SEARS & KMART ARE BACK… AND, THEY BROUGHT FRIENDS! http://www.searsholdings.com/careers/

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SEARS & KMART ARE BACK… AND, THEY BROUGHT FRIENDS! SPECIAL ISSUE ON THE TON OF CURRENT OPENINGS @ YOUR LOCAL NEIGHBORHOOD SEARS & KMART...INCLUDES THE COMPLETE INFO GUIDE FOR SEARS INBOUND CALL CENTRE...

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Page 1: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

--------------------------------------------------------------------------------------------------------------------------------------- NEW JOB BOOKS PUBLISHED EVERY TUESDAY, WEDNESDAY, THURSDAY 22 AUGUST 2013 ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

SEARS & KMART ARE BACK…

AND, THEY BROUGHT FRIENDS!

http://www.searsholdings.com/careers/

Page 2: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

Great talent makes good business and for over 100

years, this has been true for Sears brands.

At Sears Holdings Corporation, it is about opportunity,

opportunity for your talent to be recognized and to

grow.

Sears Holdings is committed to improving the lives of our

members by providing quality services, products, and

solutions that earn their trust and build lifelong

relationships.

Our associates are at the heart of our company and we

value teamwork, integrity, and positive energy.

Sears Holdings has opportunities for you whether you are

an experienced professional, have been called to serve or

recently discharged from the military, a recent college

graduate, a student looking for an internship, or

searching for an entry level position.

Join our team of dedicated, talented associates and build

an exciting career with Sears Holdings, an American

tradition.

Page 3: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

LOCAL STORES NOW HIRING Sears Auto Center #0002648 4469 E Thomas Rd,

Phoenix, AZ 85018

Phone Number: (602) 474-8428 ---------------------------- Sears Stores Phoenix - #0001188 4531 E Thomas Rd,

Phoenix, AZ 85018

Phone Number: (602) 474-8400 ---------------------------- Sears Auto Center #0006608 Westridge SC--7611 W Thomas

Rd, Phoenix, AZ 85075

Phone Number: (623) 849-7085 ---------------------------- Sears Outlet Stores #0004598 5000 S Arizona Mills Cir, The

Great Mall Ste 625,

Tempe, AZ 85282

Phone Number: (480) 456-6946 ---------------------------- Sears Stores #0001768 Paradise Valley Mall

4604 E Cactus Rd.

Phoenix, AZ 85032

Phone Number: (602) 953-7165 ----------------------------- Sears Stores #0001628 Fiesta Mall

1425 W Southern Ave,

Mesa, AZ 85202

Phone Number: (480) 833-6767 ----------------------------- Sears Auto Center #0006398 1425 W Southern Ave,

Mesa, AZ 85202

Phone Number: (480) 833-6628

Page 4: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

Premium Appliances Showrooms Westar Kitchen & Bath

#0005861

9025 S Kyrene Rd Opus Commons

Tempe, AZ 85284

Phone Number: (602) 270-0100 ---------------------------- Kmart #3108 3401 W Greenway Rd.

Phoenix, AZ 85053

Phone Number: (602) 993-8050 Kmart #3228 2526 W Northern Ave,

Phoenix, AZ 85051

Phone Number: (602) 995-8867

Kmart #7236 6767 West Bell Road,

Glendale, AZ 85308

Phone Number: (623) 412-2539 ---------------------------- Kmart #3628 8701 West Mcdowell,

Tolleson, AZ 85353

Phone Number: (623) 936-1284 ---------------------------- Kmart #3858 336 East Baseline Rd.

Phoenix, AZ 85040

Phone Number: (602) 276-1181 ----------------------------

PT Office Associate (210296BR) Sears Store 01798: Sears Glendale AZ Jobs in this category are

responsible for the processing of

daily sales and register detail as

needed, and provide essential

support to the mail and supply

function. In addition this position

supports operations by assisting in

coordinating all Human Resource activities in the store including

hourly recruiting, on boarding, training... http://www.searsholdings.com/careers/

Page 5: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

FT ASMIT 12 weeks (RLDP)(Phoenix AZ) (130935BR) Kmart Store 03108: PHOENIX, AZ

Responsible for learning and retaining the knowledge provided through

hands on training to apply once promoted to Assistant Store Manager.

The position assists Store Manager in managing the store including

establishing priorities, following up to, and supervising store associates.

Works with direct reports and other managers in order to ensure the

implementation of corporate merchandising, operations, and human

resources programs and directives.

Controls expenses and works to reduce expense when possible. Follows up on

all asset protection procedures to reduce invisible waste.

• Participates in comprehensive 12 week Assistant Store Manager

Training program to adequately prepare for transition to Assistant Store Manager. • Gains thorough understanding of Assistant Store Manager expectations

related to financial, merchandising, human resources, loss prevention,

safety, marketing, process execution, leadership skills and teambuilding, as

well as Kmart culture and initiatives.

Page 6: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

• Participates in job shadowing and hands on experiences to learn practical

application of learnings.

• Works with Subject Matter Experts throughout the store and district to

understand each department and how each department impacts the store

and each other.

• Completes all assignments throughout the course of program, including

self-study and e-learning.

• Passes post-module evaluations, in addition to end of program

certification.

• Able to work flexible schedule including nights, weekends and holidays.

• Develops active mentoring relationship

• Tracks career development needs through Career Development Plan

process

• Performs other duties as assigned Relocatability:

• Ability to relocate within a specified geographic area to meet business

needs Required Skills:

• Extensive knowledge of store merchandising and retail management

practices and procedures.

• Effective verbal and written communication skills necessary to

communicate with all levels of internal and external associates.

• Analytical ability necessary to gather and interpret information and then

implement developed and approved solutions.

• Strong organizational skills necessary to receive disseminate, and follow-

up to corporate information flow.

• Strong leadership skills.

• Availability to work during critical retail time frames including Fridays,

Saturdays, Sundays, holidays, or other event-related times

• Proven ability to manage and mentor team members, lead and influence

cross-functional working groups and achieve results.

• Proficient in Microsoft Office including Word, Excel and Outlook.

Page 7: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

Responsible for learning and

retaining the knowledge provided

through hands on training to apply

once promoted to Assistant Store

Manager.

The position assists Store Manager in

managing the store including

establishing priorities, following up

to, and supervising store associates.

Works with direct reports and other managers in order to ensure...

http://www.searsholdings.com/careers/

PT Cashier (160033BR) Kmart Store 03858: PHOENIX, AZ

Responsible for providing excellent customer

service, efficiently and accurately completing

sales and service transactions at the cash

wraps, as well as handle customer issues. ------------------------------------------------------

PT Cashier (168157BR) Kmart Store 07236: GLENDALE, AZ

Responsible for providing excellent customer service, efficiently and

accurately completing sales and service transactions at the cash wraps, as

well as handle customer issues that may arise on the sales floor. --------------------------------------------------------------------------------------- PT Cashier (169466BR) Kmart Store 07236: GLENDALE, AZ

Responsible for providing excellent customer service, efficiently

and accurately completing sales and service transactions at the

cash wraps, as well as handle customer issues that may arise on

the sales floor.

Page 8: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Cashier (199245BR) Sears Store 01588: Sears Metro Center AZ Responsible for providing excellent customer service, efficiently

and accurately completing sales and service transactions at the

cash wraps, as well as handle customer issues that may arise on

the sales floor. • Takes ownership for enhancing the customer

experience • Partners with selling and sales support associates to

provide superior... ------------------------------------------------------------------------------------------ PT Cashier (210415BR) Kmart Store 03628: TOLLESON, AZ

Responsible for providing excellent customer service, efficiently

and accurately completing sales and service transactions at the

cash wraps, as well as handle customer issues that may arise on

the sales floor. ------------------------------------------------------------------------------------------- PT Cashier (210262BR) Sears Store 01188: Sears Phoenix AZ

Responsible for providing excellent customer service, efficiently and

accurately completing sales and service transactions at the cash wraps, as

well as handle customer issues that may arise on the sales floor. • Takes

ownership for enhancing the customer experience • Partners with selling

and sales support associates to provide superior... --------------------------------------------------------------------------------------

Page 9: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Backroom Associate (214340BR) Store 01708: Sears - Phoenix Westridge AZ

Jobs in the category are responsible for the execution of all receiving

activities including unloading merchandise, merchandise preparation and

staging, outbound shipments, and daily stockroom activities. Assist in

maintaining the stockroom in a neat, orderly and safe manner. Other

duties include promptly serving the customer at merchandise pick-up,

properly sorting... ------------------------------------------------------------------------------------------ PT Backroom Lead (210272BR) Sears Store 01708: Sears - Phoenix Westridge AZ Responsible for assisting the Assistant Store Manager in the execution of

Receiving and Merchandise Pick Up responsibilities such as unloading

merchandise, merchandise preparation and staging, outbound shipments,

daily stockroom activities, serving the customer at merchandise pick-up,

properly sorting merchandise and properly using all material handling and

safety equipment.

Page 10: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

Material Handler II, Market Delivery Organization (MDO) (173774BR) Sears Store 45104: SLS Phoenix MDO The Material handler is responsible for the distribution of activities that are

conducted in accordance with International Standards Organization 9001

while maintaining a safe work environment. Associates may be assigned to

work in any department as necessary, appropriate training will be

conducted. Job Duties/Responsibilities… ---------------------------------------------------------------------------------- Hardlines Merchandiser (160071BR) Kmart Store 03858: PHOENIX, AZ Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that maximize gross margin

dollars. Uses visual merchandising presentation to drive sales. Maintains unit

integrity and pricing accuracy to prevent waste. Maintains ordering for

maximum sales potential. Trains and coaches direct reports. ------------------------------------------- PT Merchandising and Pricing Associate (213407BR) Store 01078: Sears Mesa East AZ

Responsible for providing excellent customer service, and executing

marketing-related requirements, such as ad set-up and takedown,

promotional set-up, and replenishment of

promotional merchandise. As applicable, this position will assist in executing

visual programs and creating visually compelling merchandise displays,

fixtures and store layouts. --------------------------------------- PT Hardlines Merchandiser (149129BR) Kmart Store 03858: PHOENIX, AZ Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that maximize gross margin

dollars. Uses visual merchandising

Page 11: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that maximize gross margin

dollars. Uses visual merchandising presentation to drive sales. Maintains unit

integrity and pricing accuracy to prevent waste. Maintains ordering for

maximum sales potential. Trains and coaches direct reports. ----------------------------------------------

PT Merchandising and Pricing Associate (210543BR) Sears Store 01169: Sears Chandler AZ

Responsible for providing excellent customer service, and executing

marketing-related requirements, such as ad set-up and takedown,

promotional set-up, and replenishment of promotional merchandise. As

applicable, this position will assist in executing visual programs and creating

visually compelling merchandise displays, fixtures and store layouts. ------------------------------------------------

Page 12: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Hardlines Merchandiser (199471BR) Kmart Store 03188: MESA, AZ

Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that

maximize gross margin dollars. Uses visual merchandising presentation to

drive sales. Maintains unit integrity and pricing accuracy to prevent waste.

Maintains ordering for maximum sales potential. Trains and coaches direct

reports.

---------------------------------------- PT Hardlines Merchandiser (160077BR) Kmart Store 03858: PHOENIX, AZ

Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that maximize gross margin

dollars. Uses visual merchandising presentation to drive sales. Maintains unit

integrity and pricing accuracy to prevent waste. Maintains ordering for

maximum sales potential. Trains and coaches direct reports. ------------------------------------------ PT Merchandising and Pricing Associate (212314BR) - Sears Store 01628: Sears Fiesta Mall AZ Responsible for providing excellent customer service, and executing

marketing-related requirements, such as ad set-up and takedown,

promotional set-up, and replenishment of promotional merchandise. As

applicable, this position will assist in executing visual programs and creating

visually compelling merchandise displays, fixtures and store layouts. ----------------------------------------------

Page 13: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Merchandising and Pricing Associate (196111BR) Sears Store 01798: Sears Glendale AZ

Responsible for providing excellent customer service, and executing

marketing-related requirements, such as ad set-up and takedown,

promotional set-up, and replenishment of promotional merchandise. As

applicable, this position will assist in executing visual programs and creating

visually compelling merchandise displays, fixtures and store layouts. ----------------------------------------------- PT Hardlines Merchandiser (199789BR) Kmart Store 03108: PHOENIX, AZ

Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that maximize gross margin

dollars. Uses visual merchandising presentation to drive sales. Maintains unit

integrity and pricing accuracy to prevent waste. Maintains ordering for

maximum sales potential. Trains and coaches direct reports. ----------------------------------------------- PT Softlines Merchandiser (168237BR) Kmart Store 03108: PHOENIX, AZ

Provides “World Class” Member Service by surprising and delighting our

members every day. Ensures basic and seasonal replenishment and

merchandising and operational programs are established and maintained to

improve sales and profitability in one or more department(s). Works in

conjunction with the Department Lead in maintaining merchandise

assortments and pricing... ------------------------------------------------

Page 14: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Hardlines Merchandiser (136998BR) Kmart Store 07236: GLENDALE, AZ

Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that maximize gross margin

dollars. Uses visual merchandising presentation to drive sales. Maintains unit

integrity and pricing accuracy to prevent waste. Maintains ordering for

maximum sales potential. Trains and coaches direct reports. ---------------------------------------- PT Hardlines Merchandiser (137029BR) Kmart Store 07236: GLENDALE, AZ

Provides "World Class" Member Service by surprising and delighting our

members every day. Creates feature displays that maximize gross margin

dollars. Uses visual merchandising presentation to drive sales. Maintains unit

integrity and pricing accuracy to prevent waste. Maintains ordering for

maximum sales potential. Trains and coaches direct reports. ---------------------------------------

Page 15: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Sales Associate (211034BR) Sears Store 06661: Sears Auto Center

Jobs in this category are responsible for selling and servicing customers

within the Automotive Center. Some essential duties include maintaining

knowledge of products & services and use this knowledge to assist &

educate customers on options available, provide customer assistance and

delivery a positive Automotive Center experience. ---------------------------------------------- PT Sales Associate (211036BR) Sears Store 06661: Sears Auto Center

Jobs in this category are responsible for selling and servicing customers

within the Automotive Center. Some essential duties include maintaining

knowledge of products & services and use this knowledge to assist &

educate customers on options available, provide customer assistance and

delivery a positive Automotive Center experience. ----------------------------------------------

Page 16: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Sales Associate (Commission) (210234BR) Sears Store 01078: Sears Mesa , AZ

Jobs in this category are responsible for: selling and servicing customers in

one or more departments, including Home Appliances and Footwear;

maintaining knowledge of products and using this knowledge to assist and

educate customers

----------------------------------------------------------

PT Sales Associate (Commission) (210222BR) Sears Store 01078: Sears Mesa East AZ

Jobs in this category are responsible for: selling and servicing customers in

one or more departments, including Home Appliances and Footwear;

maintaining knowledge of products and using this knowledge to assist and

educate customers on options available; providing customer assistance; and

delivering a positive customer shopping experience. In general, pay... ------------------------------------------------- PT Sales Lead Auto (210260BR) Sears Store 02648: Sears Auto Center

Responsible for assisting Auto Center management with the execution of

Sales responsibilities within the Auto Center such as maintaining knowledge

of products and use this knowledge to assist & educate customers on

options available, provide customer assistance and delivery of a positive

customer shopping experience. • Must be 18 years... -------------------------------------------------- PT Service Technician (210259BR) Sears Store 02648: Sears Auto Center

Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the installation, alignment, brake, and

mechanical areas of the Automotive Center. Individuals should be working

towards or have completed ASE Certification. • Must be 18 years of age or

older

Page 17: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Sales Associate (210258BR) Commission - Part-time Sears Store 02648: Sears Auto Center

Jobs in this category are responsible for selling and servicing customers

within the Automotive Center. Some essential duties include maintaining

knowledge of products & services and use this knowledge to assist &

educate customers on options available, provide customer assistance and

delivery a positive Automotive Center experience. ---------------------------------------- PT Sales Associate (Base + Comm) (202382BR) Commission - Part-time – Sears Store 01798: Sears Glendale AZ Jobs in this category are responsible for: selling and servicing customers within one or more departments, including Hardware, Lawn & Garden, Electronics, Cosmetics & Fragrance, Footwear and Fine Jewelry; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance…. ---------------------------------------- PT Sales Associate (Non Commission) (210098BR) Sears Store 01169: Sears Chandler AZ

Jobs in this category are responsible for: selling and servicing customers

within one or more departments, including Lands’ End, Footwear, and Fine

Jewelry; maintaining knowledge of products and using this knowledge to

assist and educate customers on options available; providing customer

assistance; and delivering a positive customer shopping experience. ----------------------------------------- PT Sales Associate (Base + Comm) (209997BR) Sears Store 01169: Sears Chandler AZ

Jobs in this category are responsible for: selling and servicing customers

within one or more departments, including Hardware, Lawn & Garden,

Electronics, Cosmetics & Fragrance, Footwear and Fine Jewelry;

maintaining knowledge of products and using this knowledge to assist

Page 18: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

PT Sales Associate (Base + Comm) (209135BR) Sears Store 01188: Sears , Phoenix AZ

Jobs in this category are responsible for: selling and servicing customers

within one or more departments, including Hardware, Lawn & Garden,

Electronics, Cosmetics & Fragrance, Footwear and Fine Jewelry;

maintaining knowledge of products and using this knowledge to assist and

educate customers on options available; providing customer assistance; and

delivering... ---------------------------------------- PT Sales Associate (Base + Comm) (209136BR) Sears Store 01188: Sears - Phoenix AZ

Jobs in this category are responsible for: selling and servicing customers

within one or more departments, including Hardware, Lawn & Garden,

Electronics, Cosmetics & Fragrance, Footwear and Fine Jewelry;

maintaining knowledge of products and using this knowledge to assist and

educate customers on options available; providing customer assistance; ---------------------------------------- PT Sales Associate (Base + Comm) (209143BR) Sears Store 01708: Sears - Phoenix/Westridge AZ

Jobs in this category are responsible for: selling and servicing customers

within one or more departments, including Hardware, Lawn & Garden,

Electronics, Cosmetics & Fragrance, Footwear and Fine Jewelry;

maintaining knowledge of products and using this knowledge to assist and

educate customers ---------------------------------------- PT Assistant Store Manager, Softlines in Phoenix, AZ #1588 (208889BR) Sears Store 01588: Sears Metro Center AZ

The Assistant Store Manager, Softlines is responsible for managing

merchandise and customer assistant activities and consultative selling across

the Softlines departments. This includes sales, miscellaneous account

revenue, expense management, and achievement of profitability goals.

Page 19: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Sales Associate (Base + Comm) (201052BR) Sears Store 01798: Sears Glendale AZ

Jobs in this category are responsible for: selling and servicing customers

within one or more departments, including Hardware, Lawn & Garden,

Electronics, Cosmetics & Fragrance, Footwear and Fine Jewelry;

maintaining knowledge of products and using this knowledge to assist and

educate customers on options available; providing customer assistance; and

delivering... ------------------------------------------------ Sales Associate (Base + Comm) (208045BR) Sears Store 01588: Sears Metro Center AZ

Jobs in this category are responsible for: selling and servicing customers

within one or more departments, including Hardware, Lawn & Garden,

Electronics, Cosmetics & Fragrance, Footwear and Fine Jewelry;

maintaining knowledge of products and using this knowledge to assist and

educate customers on options available; providing customer assistance; and

delivering... ---------------------------------------- Sales Associate (Base + Comm) (208048BR) Sears Store 01768: Sears Paradise Valley AZ

Jobs in this category are responsible for: selling and servicing

customers within one or more departments, including Hardware,

Lawn & Garden, Electronics, Cosmetics & Fragrance, Footwear

and Fine Jewelry; maintaining knowledge of products and using

this knowledge to assist and educate customers on options

available; providing customer assistance... ----------------------------------------

Page 20: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

Service Support Representative (197768BR) Sears Store 02678: Sears Auto Center

Jobs in this category are responsible for supporting the Automotive sales

and service teams by stocking parts and maintaining the inventory and

warehouse. Some essential duties include unloading delivery trucks, checking

and stocking merchandise, maintaining stockroom, battery room, and

warehouse cleanliness and assisting in moving and staging customer’s

vehicles. ----------------------------------------- Loss Prevention Associate (160091BR) Kmart Store 03858: PHOENIX, AZ

Jobs in this category responsible for providing excellent customer service,

protecting company assets through activities in safety, inventory recovery,

and internal and external theft. Loss Prevention associates assist with

reduction of loss of inventory, time, and assets, monitors surveillance

equipment, and apprehends shoplifting suspects. Ensures customer care and

selling...

Service Desk Associate (190649BR) Kmart Store 03108: PHOENIX, AZ Provides "World Class" Member Service by

surprising and delighting our members every

day. Performs daily responsibilities including,

but not limited to: assisting customers,

register operations, answering the phone,

making P.A. announcements and completing

business service transactions. Ensures customer care and selling

are #1 priority

Page 21: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

PT Service Technician (201072BR) Sears Store 02668: Sears Auto Center

Jobs in this category are responsible for

providing professional, timely, and

courteous customer service in the

installation, alignment, brake, and

mechanical areas of the Automotive

Center. Individuals should be working

towards or have completed ASE

Certification. Must be 18 years of age or

older ----------------------------------------------- PT Tire/Battery Installer (139834BR) Sears Store 02678: Sears Auto Center

Jobs in this category are responsible for

providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. Must be 18 years of age or older ----------------------------------------------

PT Tire/Battery Installer (205104BR)

Page 22: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

Sears Store 02678: Sears Auto Center Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. • Must be 18 years of age or older ---------------------------------------------- PT Tire/Battery Installer (211030BR) Sears Store 06661: Sears Auto Center

Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. Must be 18 years of age or older ------------------------------------------------

Page 23: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

Tire/Battery Installer (139790BR) Sears Store 02678: Sears Auto Center

Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. Must be 18 years of age or older -------------------------------------- Tire/Battery Installer (146110BR) Sears Store 02678: Sears Auto Center

Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. Must be 18 years of age or older ------------------------------------- Tire/Battery Installer (183117BR) Commission - Part-time Sears Store 02678: Sears Auto Center

Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. Must be 18 years of age or older ------------------------------------ Tire/Battery Installer (183120BR) Commission - Part-time Sears Store 02678: Sears Auto Center

Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. Must be 18 years of age or older ----------------------------------------- PT Tire/Battery Installer (211032BR) - Sears Store 06661: Sears Auto Center Jobs in this category are responsible for providing professional, timely, and

courteous customer service in the tire and battery installation area of the

Automotive Center. Must be 18 years of age or older

Page 24: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

Customer Service Representative (207219BR) Sears Store 05865: STW Scottsdale

Job Summary The CSR position initiates the answering of all inbound phone

calls and conducts outbound communications as it relates to customer

inquiries. CSR’s promote and sell additional products and services that

directly impact the profitability of the company. Provides direct support

and services to customers, clients, sales staff, and... ---------------------------------------- FT Customer Service Representative (207220BR) Sears Store 05862: STW Tempe Headquarters

Job Summary The CSR position initiates the answering of all

inbound phone calls and conducts outbound communications as it

relates to customer inquiries. CSR’s promote and sell additional

products and services that directly impact the profitability of the

company. Provides direct support and services to customers,

clients, sales staff, and...

Page 25: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

PT Fraud Prevention PART TIME (210974BR) Sears Store 49028: SEARS HS-TEMPE SUPT CTR

Job Summary: The Fraud Prevention Representative is responsible for

preventing or minimizing potential fraud losses on the Company website by

verifying purchases, account holder identity and account transactions based

upon models and metrics. Job Duties/Responsibilities: Receives inbound calls

from customers, the web center and internal business units ----------------------------------------------------------------------------------------- PT Residential Home Improvement Outside Sales Professional (190795BR) Sears Store 24521: Sears Phoenix

Sears Home Improvement Products, a national leader in the do-it-for-me

home improvement field with product lines that include; HVAC heating and

cooling products, custom vinyl replacement windows, vinyl siding cabinet

refacing & kitchen remodeling, roofing, doors, flooring, bath remodeling

and garage doors. We are looking for Project Consultants. Specifically,

Project... -------------------------------------------------------------------------------------------- PT Exit Monitor (203653BR) Kmart Store 03228: PHOENIX, AZ

Provides “World Class” Member Service by surprising and delighting our

members every day. Engages members as they exit the store, working with

the Loss Prevention Manager and Ensures customer care and selling are #1

priority Greets all customers as they enter the store • Monitors the

entrance and... -------------------------------------------------------------------------------------------

Page 26: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

http://www.searsholdings.com/careers/

FT Inbound Customer Service and Sales Representative (206217BR) Sears Store 49028: SEARS HS-TEMPE SUPT CTR

Sears is looking for INBOUND CUSTOMER SERVICE AND SALES

REPRESENTATIVES to provide world-class customer service to build

customer loyalty through our Commitment to Care approach and generate

sales by offering valuable products and services to our customers. Why join

Sears? If you bring the passion for customer service and a... ----------------------------------------- Inbound Customer Service Representative (206248BR) Sears Store 49028: SEARS HS-TEMPE SUPT CTR

Sears is looking for INBOUND CUSTOMER SERVICE REPRESENTATIVES to

provide world-class customer service and build customer loyalty through

our Commitment to Care approach. Why join Sears? If you bring the

passion for customer service, we’ll give you outstanding skills development, a

fun and engaging work environment, a great compensation and...

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http://www.searsholdings.com/careers/

Inbound Customer Service and Sales Representative (206217BR) Sears Store 49028: SEARS HS-TEMPE SUPT CTR

Sears is looking for INBOUND CUSTOMER SERVICE AND SALES

REPRESENTATIVES to provide world-class customer service to build

customer loyalty through our Commitment to Care approach and generate

sales by offering valuable products and services to our customers. Why join

Sears? If you bring the passion for customer service and a... ------------------------------------------ Inbound Customer Service Representative (206248BR) Sears Store 49028: SEARS HS-TEMPE SUPT CTR

Sears is looking for INBOUND CUSTOMER SERVICE REPRESENTATIVES

to provide world-class customer service and build customer

loyalty through our Commitment to Care approach. Why join

Sears? If you bring the passion for customer service, we’ll give

you outstanding skills development, a fun and engaging work

environment, a great compensation and... =======================================================

Page 28: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

IMAGINE THE POSSIBILITIES AT SEARS CUSTOMER CARE NETWORK'S HOME SERVICES INBOUND CALL CENTER. You will be part of a team, have a chance to grow your skills and perform

every day in a fun and fast paced environment where you will know that

what you do will directly impact our success. We are seeking dependable,

enthusiastic and customer focused Technical Product Support Specialists.

We provide 6 weeks of paid training to our Technical Specialists who use

customer relations skills, technical product knowledge, database information

and related resources to assist customers with troubleshooting and general

operating instructions.

Products include refrigerators, washers and dryers, dishwashers,

lawnmowers, home electronics, exercise equipment. Specialists are

committed to providing outstanding customer service and sales to our

customers and a Commitment to Care.

What is customer focus?

It's making a commitment to care for customers on each and every call. The

customers will hear it. The result will show it. You'll feel great about it!

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MUST WATCH VIDEOS BEFORE YOU START!

http://www.searsholdings.com/careers/# ---------------------------------------------------------------------------------------------------

http://www.searsholdings.com/careers/# ------------------------------------------------------------------------------------------------------

http://www.searsholdings.com/careers/#

Page 30: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

Products include refrigerators, washers and dryers,

dishwashers, lawnmowers, home electronics, exercise

equipment. Specialists are committed to providing

outstanding customer service and sales to our

customers and a Commitment to Care.

What is customer focus? It's making a commitment to care for customers

on each and every call. The customers will hear it. The result will show it.

You'll feel great about it!

SKILLS/ REQUIREMENTS: • 1+ Customer service/sale experience Sales or call center experience preferred

Mechanical aptitude or demonstrated knowledge in the repair of consumer

appliance products preferred, but not required -- we train you!

• Ability to learn and convey troubleshooting solutions for a variety of

consumer household products and communicate effectively with non-

technical personnel

• Ability to work flexible shifts -- i.e. 12-8 PM work schedule.

• COMPUTER SKILLS: ability to type 25 wpm Strong verbal and listening

skills required Open to feedback and coaching

• Must be able to pass a criminal background check (see * below message on

this) Must pass a drug test and have a High school diploma or GED.

• *No Fraud/Theft/Violent Crime History. Others are considered upon the

nature of the crime, how it related to the job applied for and the age of the

offence.

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IMPORTANT NOTES

PAID TRAINING IS MONDAY - FRIDAY

FROM 8:00 AM-4:30PM FOR 6 WEEKS.

Work schedules are Full Time 32-40 hrs. per week,

and include a Saturday or Sunday off every week.

EXTRA HOURS ARE AVAILABLE.

JOB STATUS FULL TIME RATE IS $12.00/HOUR

*$12.00 per hour plus additional per call

incentives ($5/call)

*Paid systems, product, and soft-skill training

*Business casual work attire

* Work-related competitions and contests

*Clean, comfortable work environment

*Competitive compensation and benefits plan

*Sales incentives

*Exposure to career opportunities with one of the

largest

*Fortune 100 company

*$250 Employee referral bonus

*Merchandise discounts at Sears and Kmart ===================================================================

All applications are taken online and you may apply online from your home computer (OR IN OUR HUMAN RESOURCES OFFICE) at…

http://www.searsholdings.com/careers/ Then, check your email and complete the assessment so we can review your resume for interview. No interviews can be scheduled until the assessment is complete.

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8440 S. HARDY DRIVE, STE. 100 TEMPE, AZ 85284 - Distance: 11.42 miles — Time: 16 minutes

Page 33: 22 aug 13 NEW JOB BOOK...SPECIAL ISSUE...SEARS & KMART ARE BACK…

USED JOB SHACK INSIDER…SEARS’ CALL CENTRE

Call Center Representative at Sears Holdings Corporation Accepted Offer –Aug 29, 2012 Interview Details – I applied online, did the assessment, and within the next two

days I was called for a phone screen. Basic questions about past experiences and

customer services examples. Set up an interview for the next week. The interview

was fairly easy. Same basic questions. They also have you act out a little just to see

if you could be sympathetic. Got offered a position the same day.

Negotiation Details – I didn't... It was a fixed package. Everyone gets the same. I

didn't complain it was decent. Call Center Representative at Sears Holdings Corporation Accepted Offer – Jan 18, 2012 Interview Details – Did one phone interview. Also had to take multiple tests on a

computer which took 2 hours. Then I interviewed with 2 managers. The questions

they ask where very different from any normal interview. They also do role playing

in the interview. The manager also said I would be hired at full time 32 but could

work more which is only true for 4 weeks during Christmas. I was also told there

is room to grow which is true but don’t expect a Pay raise for learning new skills

Interview Question – Tell me how you achieved a goal.

Negotiation Details – Pay is set no negotiating ------------------------------------------------------------------------------------------------------- Call Center Representative at Sears Holdings Corporation Accepted Offer – May 17, 2012 Interview Details – had to listen to calls for about 30 minutes or so. I think they

actually forgot to come get me but after working there it wouldn't surprise me at

all. Then I interviewed with two managers and had to do some role playing.

Interview was easy for me. No unusual questions and nothing unexpected.

Interview Questions

Greatest strengths? Greatest weakness?

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“HEY!” CAMPERS! - From the desk of the Original Job Arranger, Uncle Bob

DIDN’T YA GET A JOB BOOK TODAY?

WHAT A BUMMER!

PSSS! Hey did ya know ?

THE AUNTIE SUE & UNCLE BOB USED JOB SHACK

JOB BOARD IS NOW ONLINE AT LINKEDIN.COM

(You do not need to join Linkedin.com to use BUT, it is a really good place to showcase your skills – as this is the Employer’s and Recruiter’s

version of Facebook…and it’s FREE!!!!)

http://www.linkedin.com/groups?gid=4550443&trk=hb_side_g

SELECT SEARCH (if you are not a LINKEDIN Member) to see all the jobs from the newest job postings to all those golden oldies (maybe the first person didn’t work out or they have another opening…Might be worth a phone call to see???)

A PLACE THEY ARE NEVER OUT OF NEW JOB BOOKS?

“BE THERE OR BE UNEMPLOYERED” AS THE OLD MAN USE TO SAY!