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2Q20 Results

August 14, 2020

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Initiatives to combat COVID-19Reinforcing our social role

Logistics services for the state of São Paulo

Services for transportation of PPE from China

Construction of the field hospital in Rio de Janeiro

Donations campaigns through Ame #AmeDoingYourPart

More than R$ 62 MM in donations and other initiatives:

Emergency Aid at Ame

92% of associates in Home Office

Continuous mass testing of our team

Campaigns #SellWithUs and #SupportLocalCommerce

2Q20 Results

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CASH GENERATIONPROFITABILITYGROWTH

+ R$2.8 Bn in GMV

R$ 6.7 Bn

2Q19 2Q20

R$ 3.9 Bn

2Q19 2Q20 2Q19 2Q20

R$ 6.4 MM

R$ 72.4 MM

2Q20 Results

+ R$ 74.5 MM in Adj EBITDA

R$ 184.7 MM

R$ 110.2 MM

+72.2% +67.6% +1,031%

+ R$ 66.0 MM in FCF¹

(1) Variation of net debt.

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ASSORTMENT#SELLERSMARKETPLACE GMV

+ R$1.8 Bn in GMV + 38.8 thousand New

Sellers+ 27.7 MM in New Items

R$ 4.1 Bn

2Q19 2Q20

R$ 2.3 Bn

2Q19 2Q20

12.1 MM

39.8 MM

2Q19 2Q20

31.0 K

69.8 K

Marketplace Growth

+79.4% +125% +226%

ACTIVE

CUSTOMERS(June/20)

19.3 MM

NEW CUSTOMERS¹(June/20 vs. June/19)

+5.1 MM

2Q20 Highlights

Growth.

Profitability.

Cash Generation.

Source: Similar Web | Adobe | App Annie

¹Net New Customers LTM5

TRAFFIC(2Q20 – Total visits)

+1.0 Bn

UNITS SOLD (2Q20 vs. 2Q19)

+171%

TRAFFIC(2Q20 vs. 2Q19)

+102%

ORDERS(2Q20 vs. 2Q19)

+95%

Consumer Behavior

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Evolution across all engagement indicators

Engagement KPIs¹

Bounce Rate

Time on site (min)

Pageview/user

Customers with +2 orders

New Customers with +2 orders

Delta(2Q20 vs. 2Q19)

-5.6 p.p.

+0.5

+2.1

+146%

+217%

Source: Adobe

LET'S: Multimodal Platform

Fastest delivery

in Brazil

58% of deliveries within 48h (1P and 3P).

30% of deliveries insame day (1P and 3P).

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Service Level Excellence

¹ Category Large Operations

² According to Reclame Aqui: last 6 months 10

8.6

1P 3P 1P and 3P3P

7.9 7.86.5

81.5% 68.6% 69.5%63.2%

Our brands are unique in Brazil eCommerce¹ with the RA 1000 seal.

6.6

1P 3P

6.9

51.3% 53.8%

Reclame Aqui²

Average Score

Would buy again

Competitor A Competitor CCompetitor B

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Acceleration of sold items in Long Tail categories

Supermarket

169%

612%

Highest Sales Growth Categories (2Q20 vs. 2Q19)

Toys Fashion Home Utilities

184%215%

107%

Babies

•Launch of Americanas Mercado

• Integration of Supermercado Now

via Mini App at Americanas

Americanas Mercado

+

Largest category in units sold on B2W in 2Q20

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Mobile Highlights

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2Q20 Downloads

18.9 MM

2Q19 2Q20

4.5 MM

Apps Downloads

+318%

1H20 Downloads

30.6 MM

1H19 1H20

7.5 MM

+306%

+14.4 MM Downloads +23.1 MM Downloads

Mobile Highlights – 2Q20

INSTALL BASE

47.2 MM

MAU¹

37.6 MM

MOBILE TRAFFIC²

81.5%

Source: App Annie

¹Data from jun/20

² Mobile traffic in 2Q20 13

#Downloads (MM)

Jun/19 Sep/19 Jul/20Dec/19

2.7

7.0

4.5

6.2

10.1

16Mar/20

Ame

+ BR Distribuidora

Partnership

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+1.1 MILLIONtransaction via QR Code

+R$ 100 MILLIONtransaction volume (TPV)

In the first 45 days of operation:

Mastercard pre-paid

CardPayments in online stores

and in the physical world.

New Updates

Credit

MarketplacePersonal loans quick

and simple.

100% digital.

Ame

Scan&GoPay directly in the app,

without having to go to

the cashier.

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O2O (Online to Offline)

NetworkLargest network

of pick-up points(9,075 Pick-up Points)

2h deliveryLocal Marketplace

(4,000 Americanas and Stores of

Sellers)

Everything. Anytime. Anywhere.

1h pick upAmericanas and Sellers

(3,200 Stores)

Acceleration of O2O

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GMV of R$ 920 MM in 2Q20 (+127% vs. 2Q19)

1,300

Stores

Convenience

6,000

Stores

Mall

1,900

Stores

Mall

5,800

Stores

Mall

1,000

Locations

Fast Food

1,200

Locations

Fast Food

12,000

Stores in Partnership

Technology for Retail

400

Locations

Supermarket

Local Marketplace: neighborhood concept

4 thousand stores already connected and accelerating via partnerships:

Deliveries from the nearest store within 2 hours

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Private Capital Increase

Capital Raise Amount:R$ 4.0 Bn

Expansion & Monetization of our Powerful Platform…

Funding our aggressive growth plan

1. Organic Growth & Expansion

2. Strategic Partners

3. Selective Strategic Acquisitions

• Underpenetrated Categories

• New product segments

• Emergency Channels

• Disruptive Technologies & Apps

…to Continue our Revolution

of eCommerce in Brazil

Net Cash Position:

R$ 0.4 BnJune/20

R$ 115.00 per share

34,782,609 shares

Share Price:

New Shares:

R$ 4.4 BnJune/20 (Pro-Forma)

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Our Path to Value Creation

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OUR EVOLUTIONClient-Centric Model

OUR NEXT JOURNEYExponential Growth

OUR REVOLUTIONValue Generation

Building B2W to Create a Powerful

and Differentiated Value Proposition to

capture the great opportunity of eCommerce

Growth in Brazil.

Significant

Investment

Model

Transformation

Growth &

Cash Generation

Transforming B2W from eCommerce

to an Integrated Digital Platform to Better Serve

our Customers and Sellers with

Everything…Anytime…Anywhere…

Developing & Expanding new categories to

Drive Growth, Profitability & Network Effects

across our eCommerce Ecosystem and the

Americanas Universe.

Q&A

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