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GLOBAL FOODSERVICE TRENDS Bob O'Brien , The NPD Group
3
2016 NPD-NIELSEN FOOD SUMMIT
Overview
• Contrasting market structures around the world
• Key elements of global performance this decade
2016 NPD-NIELSEN FOOD SUMMIT
Foodservice Markets Tracked by NPD
CREST
CREST PILOT
2016 NPD-NIELSEN FOOD SUMMIT
Five things chains can do with CREST
• Measure share by key business segments
• Profile strengths and weaknesses of competition
• Look out at the market to see:
– Target buyers
– Menu mix
– Pricing
• Position concept for new business segments
• Identify target consumers by business segment
2016 NPD-NIELSEN FOOD SUMMIT
Five things manufacturers can do with CREST
• Identify chains and segments in which products can be positioned to sell.
• Understand how customers or prospects are positioned in the market
• Identify the best type of chain for new products
• Match chains with product appeal qualities
• Understand the potential for a product in a given type of chain
2016 NPD-NIELSEN FOOD SUMMIT
Annual foodservice spending per person
₩1,647
₩1,301
₩1,675 ₩1,407
₩1,089 ₩1,080
₩929 ₩1,185
₩431
₩2,313 ₩2,058
* Russia represents 8 cities
^ China represents 8 cities
Source: The NPD Group/CREST©
USA CAN AUS UK DEU FRA ESP ITA RUS* CHN^ JPN
(000)
2016 NPD-NIELSEN FOOD SUMMIT
Former British colonies are fertile ground for QSRs
Fast Food
Full Service
Retail
On-Site
* Russia represents 8 cities ~ Brazil represents 15-59, class A-C
^ China represents 22 cities
50 64 60
69
47 44 33
48 58
44 46 57
13
12
21 20 17
18 26
19
37 13 22 18
28
21
24
15 13 10
19 8
12
7
13 17
6
59
14 6 4 16 23
36
7 28 20 19
9 7
Channel Distributions Q1 2016
Source: The NPD Group/CREST©
KOR USA CAN AUS UK DEU FRA ESP ITA RUS* BRA~ CHN^ JPN
2016 NPD-NIELSEN FOOD SUMMIT
Where people eat their prepared meals is a kind of cultural lens.
* Russia represents 8 cities ~ Brazil represents 15-59, class A-C
^ China represents 22 cities
Where Eaten Distributions Q1 2016
Source: The NPD Group/CREST©
1 China has no “In Car” business 2 US, Canada and Japan have no “Street” business
On Premise
In Car1
At Home
Other2
At Work
KOR USA CAN AUS UK DEU FRA ESP ITA RUS* BRA~ CHN^ JPN
45 39 47 48 38
55 43
81 76 59
47 67
28
21
9 13 11 22
14 23
12
16 18
21
19
17 15 10 8
7
5
23 31 21
23 18 16 11
9 15 26
8
40
2016 NPD-NIELSEN FOOD SUMMIT
Lunch is the biggest daypart in most countries.
Morning
Meal
Lunch
Supper
PM Snack
* Russia represents 8 cities ~ Brazil represents 15-59, class A-C
^ China represents 22 cities
19 22 30 24 20 21 23 30 34 10 23 24 18
30 33 29 36 36 34
42 24 35
34 26
39 34
17
31 21 24 26 24 16
17 26 14
19
18
34 15 21 17 19 21 19
29 18
31 36 18
30
Daypart Distributions Q1 2016
Source: The NPD Group/CREST©
KOR USA CAN AUS UK DEU FRA ESP ITA RUS* BRA~ CHN^ JPN
2016 NPD-NIELSEN FOOD SUMMIT
Former British Empire countries are far more chain dominated than Continental European countries. Major
Chains
Small
Chains /
Indep.
* Russia represents 8 cities ~ Brazil represents 15-59, class A-C
^ China represents 22 cities
46 63
80
55 61
38 43 28 32
81
9
45 54
54 37
20
45 39
62 57 72 68
19
91
55 46
Chain/Independent Distribution Q1 2016
Source: The NPD Group/CREST©
KOR USA CAN AUS UK DEU FRA ESP ITA RUS* BRA~ CHN^ JPN
2016 NPD-NIELSEN FOOD SUMMIT
Lehman Crisis: ‘07
European debt: ‘09
Japanese earthquake: ‘11
Weakening China: ‘12
Oil…Russia: ’14
Then
Now Since when?
Trend Review
2016 NPD-NIELSEN FOOD SUMMIT
Where to start?
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
2016 NPD-NIELSEN FOOD SUMMIT
Global markets are evenly split between growth and decline since 2011.
80
100
120
2011 2012 2013 2014 2015 YE Mar 2016
Great Britain
France
Germany
Italy
Spain
Russia
Japan
Australia
China
US
Canada
Traffic Indexed to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
In most markets lunch is the largest daypart.
Morning
Meal
Lunch
Supper
PM Snack
* Russia represents 8 cities ~ Brazil represents 15-59, class A-C
^ China represents 22 cities
Daypart Distributions Q1 2016
Source: The NPD Group/CREST©
KOR USA CAN AUS UK DEU FRA ESP ITA RUS* BRA~ CHN^ JPN
2016 NPD-NIELSEN FOOD SUMMIT
Lunch is stable around the world outside of a couple of markets.
80
100
120
2011 2012 2013 2014 2015 YE Mar 2016
Great Britain
France
Germany
Italy
Spain
Russia
Japan
Australia
China
US
Canada
Traffic Indexed to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
Morning meal is the only daypart to show growth over a majority of markets since 2011.
80
100
120
2011 2012 2013 2014 2015 YE Mar 2016
Great Britain
France
Germany
Italy
Spain
Russia
Japan
Australia
China
US
Morning Meal Traffic Indexed to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
Checks have been consistently up in all but the two weakest European markets.
80
100
120
2011 2012 2013 2014 2015 YE Mar 2016
Great Britain
France
Germany
Italy
Spain
Russia
Japan
Australia
China
US
Check Index to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
Breakfast checks are up much more aggressively than are checks in total.
80
100
120
2011 2012 2013 2014 2015 YE Mar 2016
Great Britain
France
Germany
Italy
Spain
Russia
Japan
Australia
China
US
Canada
Check Index to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
Total Industry Traffic Distribution
Major
Chains
Small
Chains /
Indep.
* Russia represents 8 cities ^ China represents 22 cities
Chain/Independent Distribution Q3 2014
Source: The NPD Group/CREST©
USA CAN AUS UK DEU FRA ESP ITA RUS* CHN^ JPN
2016 NPD-NIELSEN FOOD SUMMIT
Chains
85
100
115
130
2011 2012 2013 2014 2015 YE Mar 2016
GB
FRANCE
GERMANY
ITALY
SPAIN
Russia
Japan
Australia
China
US
Canada
Traffic Index to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
Why do we care about independents?
• In many countries they account for the majority of industry traffic
• All over the world independents launch and fail over and over again. A decline of independents represents a decline in new business formation
– Because of optimism
– Because of the availability of financing
2016 NPD-NIELSEN FOOD SUMMIT
Independents
70
85
100
115
2011 2012 2013 2014 2015 YE Mar 2016
Great Britain
France
Germany
Italy
Spain
Russia
Japan
Australia
China
US
Canada
Traffic Index to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
The importance of deals and promotions
2016 NPD-NIELSEN FOOD SUMMIT
Non-deal traffic has been down over the past five years and appears to have stabilized recently.
85
100
115
130
2011 2012 2013 2014 2015 YE Mar 2016
GB
FRANCE
GERMANY
ITALY
SPAIN
Russia
Japan
Australia
China
US
Canada
Traffic Index to 2011
Non Deal Traffic
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
Deal driven traffic is growing in all but some European markets.
Deal Traffic
70
85
100
115
130
145
160
2011 2012 2013 2014 2015 YE Mar 2016
GB
FRANCE
GERMANY
ITALY
SPAIN
Russia
Japan
Australia
China
US
Canada
Traffic Index to 2011
Source: The NPD Group/CREST©
2016 NPD-NIELSEN FOOD SUMMIT
So…
• Traffic has stabilized
• Lots of traffic and check growth at breakfast
but not lunch
• Chains continue to drive markets all around the world
• Consumers continue to be drawn by deals and
promotions over full price meals.
2016 NPD-NIELSEN FOOD SUMMIT
CREST shows you… • Where is the big opportunity?
– Am I positioned to take advantage of it?
• Where is the growing opportunity?
– How am I performing compared to the market?
• Who are my buyers?
– What do they like that I’m not providing to them?
• Which competitor is the big winner?
– Are they taking my customers?