4results together community partnerships for protecting children
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4Results Together COMMUNITY PARTNERSHIPS FOR PROTECTING CHILDREN. ENSURING PEOPLE ARE INVOLVED: The Staying Factor. PASSION. POWER. 4Results Together. PERSISTENCE. PERFORMANCE. LAYING THE GROUNDWORK. COMMUNITY PARTNERSHIPS FOR PROTECTING CHILDREN. - PowerPoint PPT PresentationTRANSCRIPT
4Results Together
COMMUNITY PARTNERSHIPS
FOR PROTECTING CHILDREN
ENSURING PEOPLE ARE INVOLVED:
The Staying Factor
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PERSISTENCE
PASSION POWER
PERFORMANCE
LAYING THE GROUNDWORK
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COMMUNITY PARTNERSHIPS FOR
PROTECTING CHILDREN
Community Partnerships for
Protecting Children recognizes that
keeping children safe is everybody’s business
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COMMUNITY PARTNERSHIPS FOR
PROTECTING CHILDRENCore Principles:
– Child protection service agencies, working alone, cannot keep children safe from abuse and neglect
– Citizens and community members should be directly involved in providing support to families in need and in shaping the types of service and support that are made available to families
– Supports and services must be based in the communities in which families live
Local communities have to shape their own strategies and develop a range of services based on their own resources, needs, and cultures.
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COMMUNITY PARTNERSHIPS FOR
PROTECTING CHILDRENBrings together:
– Parents– Youth– Social Service professionals– Faith ministries– Local businesses– Schools– Caring neighbors
To help design, govern and participate in programs that seek to create a continuum of care and support for children, youth and parents in their neighborhoods.
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COMMUNITY PARTNERSHIPS FOR
PROTECTING CHILDRENBut what can happen?
– Lack of common language and framework– Different amounts and kinds of
participation– Expectations based on the past history of
“the way” to do it– Sense of inequality based on job, position,
title, education or lack thereofWhich can lead to:
– Distrust– Lack of buy-in and investment– Lack of continued participation
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PARTNERSHIP LEADERSHIP
1. Assessing the environment for partnership readiness
2. Sharing power and influence3. Creating clarity: Establishing
outcomes and mobilizing people4. Developing people at each step5. Building trust and managing
conflict6. Self-reflecting by the leadership
REQUIRES:
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Courage is the most
important of all the virtues. Because if you haven’t
courage, you may not have the opportunity to use any of
the others.
”
“Maya Angelou
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LEADERSHIP LESSON
There must be a willingness to invest resources —
both human and financial — to make it happen.
You’ve gotta have skin in the game…
Adapted from the United Way
of the Southern Tier, New York
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Social
EconomicPolitical
Technological
Environmental
SURROUNDING FORCES
Cultural
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The universe is
made up of stories, not of atoms.
”
“Muriel
Rukeyser, American
poet
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ACCEPTANCE
To move people where you want them to be, you
must first accept them where they are.
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LEADERSHIP LESSON
Inevitably, you will encounter setbacks and barriers to success…DON’T PANIC! Find a way to manage the
barrier and keep going.
The Hitchhiker’s Guide…
Adapted from the United Way
of the Southern Tier, New York
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RATE OF CHANGE
• The lily’s double everyday.
• The pool will be full in 30 days.
• On what day will the pool be half full?
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RATE OF CHANGE
29th Dayday
% 0
20
40
60
80
100
120
1/2
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LEADERSHIP LESSON
Progress can seem to creep along at a snail’s pace,
then suddenly flies at lightning speed…
be ready to run with it.
The tipping point…
Adapted from the United Way
of the Southern Tier, New York
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RESOURCES
From REVENUETo RISK MANAGEMENT
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MANAGING RISK/FEAR OF FAILURE
• Appreciate all contributions, however small
• Recognize that the partnership is a business relationship and each wants a return on investment
• Focus on the outcomes that are to be achieved for the family
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Fair is another four
letter word that starts with “F” and can’t be used in polite public.
”
“Unknown
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LEADERSHIP LESSON
You must have an openness to doing
community and family support work when you both create the
opportunity and the opportunity presents itself.
Seizing Opportunities…
Adapted from the United Way
of the Southern Tier, New York
SIX STRATEGIES
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SIX STRATEGIES
1. Tap Personal Assets
2. Involve All People
3. Map Results Strategies
4. Incorporate Self-Interests
5. Implement Strategic Actions
6. Align Individual Responsibilities
SIX STRATEGIES
One: TAP PERSONAL
ASSETS
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PASSION SOURCES
• CUSTOMS• LANGUAGES• WORLD VIEW
Problems vs. Opportunities• PREFERENCES
Begetting, Becoming, Being, Bequeathing• ASSETS
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Equality is what
doesn’t exist between equals.
”
“e.e cummings
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ASSETS
• Authority• Connections• Expertise• Facilitation• Personality
• Reputation• Resources• Rewards
• Confrontation
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LOST IN TRANSLATION
VOICE INFLECTION
WORDS
38%
55%
Albert Mehrabian,
UCLA psychology professor
7%I hope you understand what I’m dealing with.
FACIAL EXPRESSION & BODY LANGUAGE
Sender
Receiver
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CELEBRATE
Each person!All steps!
Every success!All the time!!
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LEADERSHIP LESSON
Agency staffs, volunteers and the entire community
have to see, hear, feel and believe you care about
a family… you’ve got to “Walk the Talk!”
Shared passion…
Adapted from the United Way
of the Southern Tier, New York
SIX STRATEGIES
Two: INVOLVE ALL
PEOPLE
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Leadership springs up
at the intersection of personal passions
and public problems.
”
“Barbara Crosby
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Being a man or a woman
is a matter of birth. Making a difference is a matter of choice.
”
“Patricia Russell-McCloud
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INTENSITY OF RELATIONSHIPS
Cooperation Coordination Collaboration
Intensity
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SELECTED INVOLVEMENT
Core InitiationCollaborationCoordinationCooperation
RIGHT LEVEL, RIGHT PLACE, RIGHT TIME, RIGHT WORK
= PARTNERSHIP
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LEADERSHIP LESSON
Family outcomes may not ultimately end up as you
originally envisioned, but there is magic in the “relationship mileage”
that occurs in the process!
Embrace the magic…
Adapted from the United Way
of the Southern Tier, New York
SIX STRATEGIES
Three: MAP RESULTS STRATEGIES
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EVALUATION
E = In
EVALUATIONVALUE = Valor/Strength
Finding strength in what we do
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INDIVIDUALIZED COURSE OF ACTION
RESULTS ARE CENTRAL• Level 1: Institute strength-based
engagement/assessment skills and the FTM process
• Level 2: Ensure trained FTM facilitators and access to FTMs are available for families
• Level 3: Develop a plan for Quality Assurance Sustainability
• Level 4: Implement Quality Assurance Plans whose outcomes reflect family respect, engagement, and empowerment
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STRATEGIC MAP
Individualized Course of Action for the Family
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LEADERSHIP LESSON
Stay focused on key outcomes and results
while giving up some control of what gets done
and how it gets done.
Giving up control…
Adapted from the United Way
of the Southern Tier, New York
SIX STRATEGIES
Four: INCORPORATE
SELF-INTERESTS
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INCORPORATING SELF-INTERESTS
RESULTS
Self-Interests
Self-Interests
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God protect me from
self-interest masquerading
as moral principle.
”
“Mark Twain
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Self-interest is
the prime mover of people.
”
“Saul Alinsky
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SELF-INTEREST
Self-interest is not good or bad. It has to be
acknowledged, not denied.
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INCLUDING DIFFICULT PEOPLE
• Wish they were gone• Blame them for what’s wrong• Focus attention on what they’re
doing or not doing• Learn their self-interests• Accommodate their needs at
the appropriate level
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INCORPORATION
Self- InterestsPlanning
Resources
Strategic Priorities
Alignment
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LEADERSHIP LESSON
The outcome and course of action can and often do vary by each family and
everyone’s self-interests; they can’t be mass-produced.
Be flexible!
Adapted from the United Way
of the Southern Tier, New York
Avoid “cookie cutters”…
SIX STRATEGIES
Five: IMPLEMENT STRATEGIC
ACTIONS
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Reality is the
leading cause of stress for those in
touch with it.
”
“Lily Tomlin
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EFFECTIVE MEETINGS
1. Know the purpose
2. Choose the facilitator
3. Set the stage4. Create the
context5. Manage the
information
6. Set ground rules7. Focus the
discussion8. Keep action
minutes9. Evaluate and
celebrate10.End on time
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Key Decisions/Responsibilities
Aut
horit
ativ
e
Con
sulta
tive
Dem
ocra
tic
Con
sens
ual
Del
ega t
ed
DECISION-MAKING PROTOCOL
Minimum Control
Maximum Control
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KEEP ACTION MINUTES
1. Attendance2. Decisions Made3. Responsibilities Taken4. Progress Made5. Purpose of Next Meeting
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LEADERSHIP LESSON
Family issues can seem overwhelming and insurmountable; don’t give up because
something seems too big to conquer. Break it
down to smaller pieces.
Don’t let the ogre chase you off…
Adapted from the United Way
of the Southern Tier, New York
SIX STRATEGIES
Six: ALIGN INDIVIDUAL RESPONSIBILITIES
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PARTNERSHIP SUCCESS
TRANSPARENCY Each person involved knows his/her role and responsibility and everyone involved knows all key pieces at all times no
matter how the pieces change/evolve over time
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Trust
Conflict
TRUST/CONFLICT
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≠TRUST IS NOT
LikingBeing Liked
Getting My Own Way
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=TRUST IS
RELIANCE: We’ll do what we say we’ll do, competently
SUCCESS: We’ll achieve what we say we’ll achieve, knowledgably
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When the
elephants fight, the grass suffers.
”
“Kikuyu People
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CONFLICT
The feet are in
agreementAfrican saying
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Conflict is working
through a difference of opinion. Fighting is the avoidance of conflict.
”
“Len Hirsch
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PERFORMANCE CHECKLIST
1. Personal assets tapped2. All people involved3. Results strategies mapped 4. Self-interests incorporated5. Strategic actions implemented6. Individual responsibilities
aligned
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LEADERSHIP LESSON
Turf and language often get in the way;
part of the art is not planning something “collaborative,” but allowing partnership to grow from the seeds
that are carefully planted.
The words get in the way…
Adapted from the United Way
of the Southern Tier, New York
We are but one threadin the web of life.
Whatever we do to the web, we do to ourselves.
All things are bound together.All things connect.
—Chief Seattle