5 reasons to invest in smart web forms
DESCRIPTION
Smart web forms (e-forms) can transform customer relationships and improve business outcomes.TRANSCRIPT
TECHNOLOGY
5 REASONS TO INVEST INSMART WEB FORM
Infiniti smart web forms help organizations transform customer relationships. With an intelligent, intuitive and user-friendly interface, they present dynamic questions that adapt depending on users’ answers.
Smart web forms help you to do business better. Here’s how:
REDUCE CUSTOMER CHURN5
ACHIEVE BENEFITS FASTER 4
ACHIEVE BETTER GOVERNANCE3
IMPROVE STAFF SATISFACTION2
SPEED UP ROI1
i
5REDUCE CUSTOMER
CHURN
Customers like it when difficult tasks, such as completing complex forms, are made easy.
Smart web forms do just that.
Simplify tasks and processes
REDUCE CUSTOMER CHURN5
Simplify tasks and processes
Smart web forms save time by:• Showing or hiding additional
questions based on previous answers
• Only displaying questions that require answers
REDUCE CUSTOMER CHURN5
Simplify tasks and processes
Smart web forms enhance customer relationships by:• Recognizing returning customers,
allowing them to continue from where they last left off
• Fostering positive transactional experiences
REDUCE CUSTOMER CHURN5
4ACHIEVE BENEFITS
FASTER
End-to-end integration between document management and other line-of-business platforms means you see results faster.
2ACHIEVE BENEFITS FASTERTHROUGH END-TO-END INTEGRATION
4
2
Document management systems can access data collected from smart web forms and feed it through enterprise software.
This means systems are updated in real-time.
ACHIEVE BENEFITS FASTER4THROUGH END-TO-END INTEGRATION
This improves the performance of enterprise content management systems, saves time and prevents costly errors.
2ACHIEVE FASTER BENEFITSTHROUGH END-TO-END INTEGRATION
4
3ACHIEVE BETTER GOVERNANCE
In many organizations, documents must be 100 per cent accurate.
They must adhere to business rules and corporate governance requirements.
2OF CORPORATE ENVIRONMENTS
ACHIEVE BETTER GOVERNANCE3
2OF CORPORATE ENVIRONMENTS
To achieve this, organizations require centralized and secure control of corporate information and templates, which are also easily accessible by all staff, but editable only by a select few.
ACHIEVE BETTER GOVERNANCE3
2IMPROVE STAFF SATISFACTION
Filling in forms and compiling paperwork can be a huge waste of time, resources and patience.
IMPROVE STAFF SATISFACTIONOF CORPORATE ENVIRONMENTS
2
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There is a solution. Smart web forms can be used to create:• Sales Proposals• Insurance Contracts• Commercial Leases• Customer & Employment Contracts• User Guides & Manuals
IMPROVE STAFF SATISFACTIONOF CORPORATE ENVIRONMENTS
2
Smart web forms remove the burden paperwork and frees you to work on mission-critical tasks
IMPROVE STAFF SATISFACTIONOF CORPORATE ENVIRONMENTS
2
1SPEED UP ROI
WITH A SINGLE SOLUTION
Smart web forms can deliver a fast return on investment. This is even true for large organizations dealing with thousands of customers each day.
1SPEED UP ROI
2WITH A SINGLE SOLUTION
Rather than a ‘one-message-for-all’ approach, smart web forms can display highly individualized forms that can be filled out quickly and easily.
SPEED UP ROI1
WITH A SINGLE SOLUTION
Smart web forms benefits include:• Fewer data entry errors• Lower postage & mail costs• Remove the need to rekey data• Reduce processing costs for
submitted forms
SPEED UP ROI1
Infiniti smart web forms provide a context-aware and highly intuitive user experience and allow business users to easily build, configure and maintain forms.
To find out more about how Infiniti smart web forms can add value to your business, visit
www.intelledox.com or email [email protected]
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