5. trainer qualification and calibration
TRANSCRIPT
Creating a world where environmental sustainability and social justice are the normal conditions of business
www.isealalliance.org
5. Trainer Qualification and Calibration
Provide for TrainingDefine Training Needs
Provide for Training
MonitorDesign and Plan
TrainingEvaluate Training
Outcomes
Creating a world where environmental sustainability and social justice are the normal conditions of business
© SAI 2009 - draft for review Trainer Qualification and Calibration 2
Establishing Trainer Competency
> Determine if you will have multiple levels of trainers (e.g. Lead trainer, Co-trainer, Content expert)
> Define competency requirement at each level
– Trainer knowledge
– Trainer skills
– Auditing skills
– Course-specific skills
www.isealalliance.org
Creating a world where environmental sustainability and social justice are the normal conditions of business
© SAI 2009 - draft for review
Trainer Qualification Steps
TIP: Document Each Step Select trainer who meets defined requirements
Provide trainer with course materials and
tutor notes
Provide trainer with lead trainer’s feedback
and suggested improvements
Have trainer co-train course(s) with
lead trainer
Have trainer observe course conducted by
lead trainer
Provide trainer with lead trainer’s feedback
and suggested improvements
If deemed competent, authorized to conduct the course as a fully
qualified trainer
If trainer deemed competent, conducts the course solo, under the observation of lead trainer. If not, provide further training if both parties wish to continue
candidacy.
www.isealalliance.org
Creating a world where environmental sustainability and social justice are the normal conditions of business
© SAI 2009 - draft for review Trainer Qualification and Calibration 4
Continuing Evaluation of Trainers
> Collect feedback from students (quantitative measurements and qualitative comments)
> Evaluate student test scores
> Observe periodically and provide written evaluation
> Provide and document yearly performance review
> Provide ongoing training to educate trainer on new content issues
> Provide structured channels for trainers to calibrate on curriculum and exchange ideas for effective delivery
www.isealalliance.org
Creating a world where environmental sustainability and social justice are the normal conditions of business
© SAI 2009 - draft for review Trainer Qualification and Calibration 5
Documenting the Process
> Recruitment - advertisement and statement of qualifications
> Trainer application and resume
> Description of qualification process, to be provided to applicant
> Lead trainer evaluation for co-training(s)
> Lead trainer evaluation for solo
> Letter of authorization and contract once qualified
www.isealalliance.org