5 ways a ceo can build a culture of trust
TRANSCRIPT
CULTUREOF TRUST
5 W A Y S A C E O C A N B U I L D A
Chris Oberbeck
1. MAKE REALCONNECTIONS.
“When dealing with people,remember you are not dealing
with creatures of logic, butcreatures of emotion.”
- Dale Carnegie,
Inspirational Speaker, Author & Educator
GET AWAY FROMEMAILS ANDTECHNOLOGY,AND USE FACE-TO-FACEINTERACTIONSTO HELP BUILDTRUST.
GET TO KNOW YOUR TEAM ASMUCH AS POSSIBLE AND,MOST IMPORTANTLY, LETTHEM GET TO KNOW YOU.
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2. PROMISE MADE,PROMISE KEPT.
"It takes 20 years to build areputation and five minutes to
ruin it."
- Warren Buffett,
Chairman & CEO of Berkshire Hathaway
IF YOU PROMISE SOMETHINGTO YOUR EMPLOYEES,
DELIVER.
Your word is your currency.
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WHAT YOUSAY AND HOWYOU SAY ITARE JUST ASIMPORTANT ASFOLLOWINGTHROUGHWITH THOSESTATEMENTS.
3. SET CLEAREXPECTATIONS.
“To succeed in business, it isnecessary to make others see
things as you see them.”
- Aristotle Onassis,
Shipping Magnate & Businessman
BE AWARE OFTHE GAP INKNOWLEDGEBETWEEN WHATYOU KNOW ANDWHAT THEPEOPLEWORKING FORYOU KNOW.
SOMETIMES A CHANGE IN YOURPERSPECTIVE MIGHT BE REQUIREDTO ALLOW YOU TO SEE THINGS ASYOUR EMPLOYEES SEE THEM.
The reverse can also be true.
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4. DON’T HAVE ALLTHE ANSWERS.
“You don’t learn to walk byfollowing rules. You learn bydoing, and by falling over.”
- Sir Richard Branson,
Founder of Virgin Group
FAILURES NEED NOT BE SEEN ASFAILURES, BUT RATHER ASOPPORTUNITIES FOR LEARNING.
Nobody has all the answers allthe time, not even a CEO
MOST SUCCESSFULCEOS OUT THEREARE NOT AFRAID TOTRY, EVEN IF THEOUTCOME ISN’TALWAYS WHATTHEY EXPECT.
THERE IS AS MUCH SUCCESS,IF NOT MORE, IN THE
LEARNING THAT COMES FROMFAILURE.
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5. TRUST FIRST.
"The best way to find out ifyou can trust somebody is to
trust them."
- Ernest Hemingway
INSTEAD OF THINKING OFTRUST AS SOMETHING THATCAN BE NEGOTIATED, THINKOF IT AS SOMETHING YOULOOK FOR FROM OTHERS
- in exchange for first putting it outthere yourself.
YOU’LL BE AMAZEDHOW MUCHSTRONGER ANDMORE EFFECTIVECOLLABORATION ISAMONGST YOURTEAM MEMBERS.
AND YOU'LL BE AMAZED ATHOW MUCH MORE EFFECTIVE
YOU’LL BE LEADING THEM.
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ENTREPRENEUR.COMR E A D F U L L A R T I C L E A T
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