STATE OF CALIFORNIA GAVIN NEWSOM, Governor

PUBLIC UTILITIES COMMISSION 505 VAN NESS AVENUE

April 4, 2019

Advice Letter 4031-G/5409-E

Erik Jacobson

Director, Regulatory Relations

Pacific Gas and Electric Company

77 Beale Street, Mail Code B10C

P.O. Box 770000

San Francisco, CA 94177

SUBJECT: Request to Adopt the San Joaquin Valley Disadvantaged Communities

Data Gathering Plan Budget and the Proposed Allocation to PG&E, SCE,

and SoCalGas of the Budget

Dear Mr. Jacobson:

Advice Letter 4031-G/5409-E is effective as of April 3, 2019 per Resolution G-3550

Ordering Paragraphs.

Sincerely,

Edward Randolph

Deputy Executive Director for Energy and Climate Policy/

Director, Energy Division

Erik Jacobson

Director

Regulatory Relations

Pacific Gas and Electric Company

77 Beale St., Mail Code B13U

P.O. Box 770000

San Francisco, CA 94177

Fax: 415-973-3582

October 22, 2018

Advice 4031-G/5409-E (Pacific Gas and Electric Company ID U 39 M)

Public Utilities Commission of the State of California

Subject: Request to Adopt the San Joaquin Valley Disadvantaged

Communities Data Gathering Plan Budget and the Proposed

Allocation to PG&E, SCE, and SoCalGas of the Budget

Purpose Pursuant to Ordering Paragraphs (OP) 5 and 6 of California Public Utilities Commission (CPUC or Commission) Decision (D.) 18-08-019, Pacific Gas and Electric Company (PG&E) submits this Tier 3 advice letter with a detailed Data Gathering Plan budget for costs exceeding $3 million within 60 days of the effective date of D.18-08-019 with a proposed allocation of the budget to PG&E, Southern California Edison Company (SCE) and Southern California Gas Company (SoCalGas). PG&E requests the Commission to adopt the Data Gathering Plan budget detailed below and to adopt the following proposed allocation to each utility of the Data Gathering Plan budget: PG&E 43% ($1,418,543), SCE 25% ($824,734), and SoCalGas 32% ($1,055,660).

Background D.18-08-019 consolidated and approved with modifications the Data Gathering Plans proposed by PG&E, SCE, and SoCalGas. The Data Gathering Plan will gather baseline data on energy, household and community conditions within San Joaquin Valley Disadvantaged Communities (SJVDAC). OP 5 of D.18-08-019 directed PG&E to submit a Tier 3 advice letter with a detailed Data Gathering Plan budget for costs exceeding $3 million, not exceeding a hard budget cap of $6 million, within 60 days of the effective date of D.18-08-019. OP 6 of D.18-08-019 directed PG&E, SCE, and SoCalGas to submit within 60 days of the effective date of D.18-08-019, as part of their Tier 2 or Tier 3 advice letters directed within D.18-08-019, a proposed allocation to each utility of the Data Gathering Plan budget consistent with the direction provided in D.18-08-019, or, if the utilities are unable to agree on a proposed allocation, each utility is

Advice 4031-G/5409-E - 2 - October 22, 2018 authorized to file an argument for a proposed allocation of up to one page, double spaced.

Data Gathering Plan Budget PG&E, in coordination with SCE and SoCalGas, and with advisory input from Self-Help Enterprises (SHE), CPUC Energy Division, and the Public Advocates Office, propose the following Data Gathering Plan Budget. The costs that the IOUs are allowed to recover within this Advice Letter are consistent with the direction provided in COL 45 in D. 18-08-19 and include: consultant-related costs to administer and implement the Data Gathering Plan, IOU administrative costs, and compensation for SHE to co-chair the Data Plan Working Group (DPWG) and provide community outreach. Overall, the budget for the data gathering effort is expected to be $3,298,937. This budget is based on estimates developed by PG&E, in coordination with the the Data Gathering Working Group, and may be subject to change. Details of these budget estimates are provided in the attached Appendices. PG&E recognizes there is not consensus with all parties in the Data Gathering Working Group on all aspects of this proposal. Consultant Study Budget D. 18-08-19 directs PG&E to issue a Request for Proposals (RFP) for a single Data Gathering Plan contractor. The Decision requires the IOUs to submit a prospective budget with estimated study costs that will be further informed by contractor bid proposals and a revised research plan in response to the Scope of Work. Thus, this budget has been developed based on the overall expectations of the project and prior experience with comparable studies. It is expected that interested bidders will provide a detailed breakdown of anticipated expenses based on what they believe is needed to meet the objectives outlined in the Request for Proposals. To ensure optimal responses and flexibility based on the expertise of those bidding on the study, the budget planning assumptions are not publicly available, hence PG&E has elected to submit this Advice Letter confidentially. The information regarding the RFP process is commercially sensitive, and disclosure of this information could place utilities at a competitive disadvantage in negotiation with potential bidders regarding terms of a contract.1 The expected study budget and estimates used to justify the budget are provided in Appendix A. IOU Administrative Costs The Decision requires that the Data Gathering Effort be conducted within two years. PG&E proposes a start date from the approval of this Advice Letter. As the study lead, PG&E expects to take on the majority of the work, requiring 1.7 full-time equivalents (FTE) over two years (1.6 FTE in Year 1, and 1.1 FTE in Year 2). PG&E expects to engage the following roles/teams:

1 PG&E submits a Declaration of Ms. Marlene Murphy-Roach, Director of Income Qualified

Programs and Disadvantaged Communities, accompanying this Advice Letter to attest the information in Appendices A and B (confidential version) are sensitive and subject to filing under seal.

Advice 4031-G/5409-E - 3 - October 22, 2018

• Data Gathering Principal – 1 FTE in Year 1, and 0.5 FTE in Year 2 o The Data Gathering Principal is a new hire and will be the IOU project

lead as well as the primary contact for selected 3rd party contractor. The Principal will oversee contract development and provide ongoing contract management. The Principal is responsible for all tasks, timeline, and deliverables, as well as ongoing stakeholder engagement and governance. The Principal will also manage all Data Plan Working Group (DPWG) logistical and administrative functions, per the Decision.

• Measurement, Data, Analytics, and Products (MDAP) - 0.5 FTE per year o The MDAP team has expertise in measurement & evaluation and will

provide support developing the scope and implementation plan. MDAP will be an ongoing member of the DPWG, and will review and advise on the sampling plan, survey instruments, and analyses. MDAP will also be responsible for fulfilling data requests and assisting with population development.

• Customer Insights – 0.1 FTEs per year o The Customer Insights team will inform the customer research design of

the data gathering effort and will oversee the Objective #3 research task. Customer Insights has expertise in survey data development and will review and advise on the ongoing implementation of plan.

• Information Technology (IT) o IT will coordinate with the study consultant in developing the project

database. At the end of the study, IT will incorporate the consultant’s database into existing PG&E database systems and synchronize with customer records.

SCE and SoCalGas estimate their IOU administrative costs to be one point of contact working part time, or the equivalent of 0.3 FTE in each year. This person will assist with measurement related technical support for the consultant, reviews of project tools and deliverables, as well as working with the consultant on customer data requirements, data security related requirements, and providing IOU data for data requests or surveys. SoCalGas and SCE also include costs for IT coordination and database alignment. Self Help Enterprises Co-Chair and Community Outreach Compensation To facilitate the community support and maximize the quality and quantity of responses required for the successful implementation of the Data Gathering Plan, Self Help Enterprises (SHE) will act as co-chair of the DPWG and will also lead the community outreach and engagement efforts in partnership with Leadership Counsel, the Center on Race and Poverty and the Environment (the Pilot Team), and other CBOs. SHE will coordinate with the study contractor, IOU’s, Pilot Team, community groups and CBOs to provide training and community capacity building of the background and purpose of this effort. SHE and other members of the Pilot Team will leverage support from established partnerships and use culturally appropriate outreach and marketing methods to foster the trust needed from residents to gain their support and participation

Advice 4031-G/5409-E - 4 - October 22, 2018 in this effort. A detailed budget estimate and scope of work for the community outreach task is provided in Appendix B.

Confidential Material Discussion

Appendices A and B (confidential version) are confidential pursuant to attached Declaration of Marlene Murphy-Roach dated October 22, 2018. Before issuance of D.18-08-019, PG&E did not have the opportunity to request confidential treatment for information relating to the RFP process. However, public release of said information would disclose the Data Gathering Group’s thought process and anticipated budgets for retaining consultant, and this information could provide a competitive bidding advantage to prospective bidders. Because of this potential to place the utilities and the Data Gathering Group at a business disadvantage, this information should be treated confidentially pursuant to Commission General Order 96-B.2 The Declaration of Ms. Murphy-Roach specifies the information for which the utility is seeking confidential treatment, and provides for the specific legal basis for requesting confidential treatment. This information has not been publicly disclosed. PG&E will make this information available to parties who execute a nondisclosure agreement. Further, this information cannot be aggregated so as to permit disclosure in an aggregated format. The information should remain confidential for two years.

Protests Anyone wishing to protest this submittal may do so by letter sent via U.S. mail, facsimile or E-mail, no later than November 12, 2018, which is 21 days3 after the date of this submittal. Protests must be submitted to:

CPUC Energy Division ED Tariff Unit 505 Van Ness Avenue, 4th Floor San Francisco, California 94102 Facsimile: (415) 703-2200 E-mail: EDTariffUnit@cpuc.ca.gov

2 Commission General Order 96-B provides a means for submitting confidential information with an advice letter, including Section 10.3 (“a utility may request confidential treatment for part of an advice letter; however, a utility may request confidential treatment for part of an advice letter that is effective pending disposition only if the utility concurrently provides access to the entire advice letter to those persons on its advice letter service list who have executed a reasonable nondisclosure agreement for purposes of advice letter review”). 3 The 20-day protest period concludes on a weekend, therefore, PG&E is moving this date to the following business day.

Advice 4031-G/5409-E - 5 - October 22, 2018 Copies of protests also should be mailed to the attention of the Director, Energy Division, Room 4004, at the address shown above. The protest shall also be sent to PG&E either via E-mail or U.S. mail (and by facsimile, if possible) at the address shown below on the same date it is mailed or delivered to the Commission:

Erik Jacobson Director, Regulatory Relations c/o Megan Lawson Pacific Gas and Electric Company 77 Beale Street, Mail Code B13U P.O. Box 770000 San Francisco, California 94177 Facsimile: (415) 973-3582 E-mail: PGETariffs@pge.com

Any person (including individuals, groups, or organizations) may protest or respond to an advice letter (General Order 96-B, Section 7.4). The protest shall contain the following information: specification of the advice letter protested; grounds for the protest; supporting factual information or legal argument; name, telephone number, postal address, and (where appropriate) e-mail address of the protestant; and statement that the protest was sent to the utility no later than the day on which the protest was submitted to the reviewing Industry Division (General Order 96-B, Section 3.11).

Effective Date PG&E requests that this Tier 3 submittal become effective upon Commission approval.

Notice In accordance with General Order 96-B, Section IV, a copy of this advice letter is being sent electronically and via U.S. mail to parties shown on the attached list and the parties on the service list for R.15-03-010. Address changes to the General Order 96-B service list should be directed to PG&E at email address PGETariffs@pge.com. For changes to any other service list, please contact the Commission’s Process Office at (415) 703-2021 or at Process_Office@cpuc.ca.gov. Send all electronic approvals to PGETariffs@pge.com. Advice letter submittals can also be accessed electronically at: http://www.pge.com/tariffs/. /S/ Erik Jacobson Director, Regulatory Relations

Advice 4031-G/5409-E - 6 - October 22, 2018 Attachments: Appendix A (confidential and public versions) Appendix B (confidential and public versions) Appendix C Confidential Declaration cc: Service List R.15-03-010

ADVICE LETTER S U M M A R YENERGY UTILITY

Company name/CPUC Utility No.:

Utility type:Phone #:

EXPLANATION OF UTILITY TYPE

ELC GAS

PLC HEAT

MUST BE COMPLETED BY UTILITY (Attach additional pages as needed)

Advice Letter (AL) #:

WATERE-mail: E-mail Disposition Notice to:

Contact Person:

ELC = ElectricPLC = Pipeline

GAS = GasHEAT = Heat

WATER = Water

(Date Submitted / Received Stamp by CPUC)

Subject of AL:

Tier Designation:

Keywords (choose from CPUC listing):

AL Type: Monthly Quarterly Annual One-Time Other:

If AL submitted in compliance with a Commission order, indicate relevant Decision/Resolution #:

Does AL replace a withdrawn or rejected AL? If so, identify the prior AL:

Summarize differences between the AL and the prior withdrawn or rejected AL:

Yes No

Yes No

No. of tariff sheets:

Estimated system annual revenue effect (%):

Estimated system average rate effect (%):

When rates are affected by AL, include attachment in AL showing average rate effects on customer classes (residential, small commercial, large C/I, agricultural, lighting).

Tariff schedules affected:

Service affected and changes proposed1:

Pending advice letters that revise the same tariff sheets:

1Discuss in AL if more space is needed.

Pacific Gas and Electric Company (ID U39 M)

(415) 973-8794PGETariffs@pge.com

AMHP@pge.com

Annie Ho

4031-G/5409-E 3

Request to Adopt the San Joaquin Valley Disadvantaged Communities Data Gathering Plan Budget and the Proposed Allocation to PG&E, SCE, and SoCalGas of the Budget

Compliance

D.18-08-019

No

See Appendix C

Marlene Murphy-Roach, (415)973-2090

N/A

N/A

N/A

N/A

N/A

Clear Form

CPUC, Energy DivisionAttention: Tariff Unit505 Van Ness AvenueSan Francisco, CA 94102 Email: EDTariffUnit@cpuc.ca.gov

Protests and all other correspondence regarding this AL are due no later than 20 days after the date of this submittal, unless otherwise authorized by the Commission, and shall be sent to:

Name:Title:Utility Name:Address:City:State:Telephone (xxx) xxx-xxxx:Facsimile (xxx) xxx-xxxx:Email:

Name:Title:Utility Name:Address:City:State:Telephone (xxx) xxx-xxxx: Facsimile (xxx) xxx-xxxx:Email:

Zip:

Zip:

Director, Regulatory RelationsPacific Gas and Electric Company

77 Beale Street, Mail Code B13USan Francisco, CA 94177

Erik Jacobson, c/o Megan Lawson

California 94177

(415)973-2093(415)973-3582

PGETariffs@pge.com

District of Columbia

Clear Form

Appendix A

Detailed Data Gathering Plan Study Budget

(Public)

Appendix A – Detailed Data Gathering Plan Study Budget

The costs that the IOUs are allowed to recover within this Advice Letter are consistent with the direction provided in D. 18-08-19 and include: consultant-related costs to administer and implement the Data Gathering Plan, IOU administrative costs, and compensation for SHE to co-chair the Data Plan Working Group (DPWG) and provide community outreach. Overall, the budget for the data gathering effort is expected to be $3,298,937.

Table 1: Overall Data Gathering Budget Category Amount Study Consultant IOU Administrative Costs

SHE Compensation (DPWG Co-Chair + Community Outreach) TOTAL $3,298,937

I. Study Consultant Budget

PG&E expects consultant-related costs to administer the study to be ; this is subject to change contingent on bids received through the solicitation. The budget categories are broken out according to task and described below. Subtask budgets roll up into overall task budgets.

Table 2: Estimated Task-Level Study Budget Task Amount 1 Overall Project Management 1a General Project Management 1b Stakeholder Engagement 2 Project Initiation Meetings 3 Research & Sample Plan Development 4 Data Collection & Analyses 4a Data Collection Instruments 4b Primary Data Collection 4c Secondary Data Collection 4d Optional Phase II Data Collection 4e Data Analysis 5 Results and Reporting 5a Preliminary Results Draft Memo 5b Public Workshop: Presentation of Results 5c Draft Report

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5d Final Report 5e Database Development Total

Task 1 – Overall Project Management, This task establishes the duties and expectations of the Contractor associated with executing the project and coordinating with other stakeholders. Task 1a - General Project Management, Under this subtask, the Contractor will perform overall project management duties, which will include, generally: facilitate project initiation meetings and ongoing weekly meetings with PG&E staff, IOUs, SHE, CPUC Energy Division, and the Data Plan Working Group, as needed; tracking all deliverables against the schedule and updating the schedule as variances arise; coordination with stakeholders including but not limited to CBOs working in or with subject communities; and coordination with subcontractors, as-needed. Task 1b – Stakeholder Engagement, In this subtask, the Contractor will coordinate meetings with the working group at key junctures of the project as defined in the scope. This effort may utilize webinars and phone conferences as well as in-person meetings. The goal of the meetings and subsequent input meetings will be to obtain input on the overall research plan, as well input to ensure optimal, reliable and valid data collection and analyses to achieve the overall goals of this effort. It is expected that working group meetings will occur at key junctures that accommodate the timing and budget needs of the project. As part of the study, the Contractor is also expected to communicate and coordinate with SHE and the study team to establish trust, access community-based organizations and specific community residents, and identify cost-efficient and culturally sensitive ways to collect information and support the validity and reliability of data collection. This may include developing outreach materials and strategies to increase resident and/or property owner participation and avoid duplicative efforts or unnecessary inquiries. Task 2 – Project Initiation Meetings, The Contractor shall begin the project with the facilitation of a Project Initiation (PI) meeting with PG&E project staff, followed by a larger project Kickoff Meeting, which will include the IOUs, CPUC Energy Division, and the Working Group Co-Chairs. The overall objective of these meetings will be to obtain stakeholder agreement on the study objectives, research design and processes, scope, schedule, and budget of the proposed study plan (primarily based upon Contractor’s proposal). Task 3 – Research Plan Development, The Contractor will develop a detailed research plan to scope out, fine-tune, and prioritize research activities and tools needed for the data gathering effort. The proposed research plan should include key elements to ensure all parties understand

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what and how data will be collected as part of this effort. The task will require specifying the methodology and research data needs and developing a data collection sampling and implementation plan.

Task 4 – Data Collection & Analyses, This task comprises the bulk of the budget and includes all data collection activities identified in the Research Plan finalized in Task 3. The Contractor will be responsible for conducting the data collection directly or through subcontractors.

Task 4a – Data Collection Instruments, This subtask includes the development of all web, phone, mail-in, and in-home survey instruments to be used in the Data Gathering effort. The Contractor shall leverage its prior experience with developing and testing various field instruments needed to conduct primary data collection as outlined in the Research Plan. The Contractor must be able to support translation of survey instruments and fielding in Spanish and other relevant non-English languages.

Task 4b – Primary Data Collection, This subtask covers the primary data collection including mail, phone, or web-based survey data, in-home and household or appliance audit data, focus group or any other type of interview or observational data that may be warranted. The Contractor will be responsible for administering the data collection component and may choose to hire a subcontractor. It is also reasonable for that plan implementation may require formal, professional energy audits to identify the conditions of households that may impact equipment installation requirements and needed equipment improvements and to estimate costs for these requirements and improvements, for a representative sample of the households. This sub-task also includes a carve-out for participant incentives, which may range depending on level of participant effort, for example, between for mail-in surveys and for in-home visits. Reimbursement for community liaisons for assistance in Plan implementation is also allowed under this task. Table A - 2 below shows prospective data collection methods and subtasks with projected budgets; this is likely to change contingent on the data collection and sampling plan developed by the selected contractor.

Table 3: Task 4c Primary Data Collection Data Collection Sub-Tasks Amount

Field work – Onsite Visits Potential RASS/CLASS oversample

Fieldwork – Resident Survey Field work – Property Owner Survey

Participant Incentives Total

Task c – Secondary Data Collection,

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The Contractor may conduct data requests to utilities or use publicly available data to inform development of the research plan. The data requests will cover utility and third-party originated data that may be collected outside of customer field data collection. The Utilities will collect and make available to the Contractor a database of participant enrollment data and contact information. The Contractor may also utilize the other third party data such as: CalEnviroScreen, the RASS, county assessor office records, and ratepayer-funded Utility data from the LINA and TOU opt-in and default studies and CBO generated community surveys.

Task 4d – Optional Phase II Data Collection, As discussed above, to the extent warranted and the schedule permits, this data gathering effort may require an additional data collection phase. Following the presentation of interim findings, the Working Group and the Contractor may decide that additional targeted data gathering is necessary. This optional data collection must be undertaken with the express approval of the Data Plan Working Group.

Task 4e – Data Analysis, This analysis subtask consists of implementing the analysis plan developed in the Research Plan to assess survey responses at the community level. This task requires the Contractor to take all necessary steps to request, transfer, receive, clean, format and prepare data for analysis. Sufficient time will be built into the schedule to clarify, iterate on and deliver and review data as part of the data request process and cleaning phase. Separately from and in advance of the interim report sections, the Contractor shall provide summary statistics for each survey question for each of the survey efforts. These may be provided as tables, in an appropriate format (e.g., spreadsheet, PDF of statistical software output file).

Task 5 – Results and Reporting, This analysis and reporting task includes an initial findings memorandum to be presented a publicly noticed workshop, as well as a draft and final report, and database development.

Task 5a – Preliminary Results Draft Memo, The Contractor will provide an interim findings memo summarizing initial findings from the study.

Task 5b – Presentation of Results, The Contractor will present preliminary findings at a publicly noticed meeting to the Working Group. From there, the Contractor, IOUs, and Working Group may decide that more targeted data collection is necessary.

Task 5c – Draft Report, The Contractor will be responsible for integrating the different research portions and sections, writing the introduction, executive summary, and conclusion chapters, as well as formatting the report. The report should provide summary statistics for each survey

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question reported out by the relevant groupings, and/or at the level of each individual DAC, as needed, as well as quantification of the energy burdens faced by the DACs. It is also reasonable for the Contractor to update the D.17-05-014 excel database summarizing current information on the list of SJV DAC communities to be included in the final Plan report.

Task 5d – Final Report, The Contractor will incorporate any comments or revisions provided by the study team, Working Group Co-Chairs, and CPUC into a final report.

Task 5e – Database Development, At the conclusion of the project, the Contractor will provide a database containing collected information and a user guide to the database to the parties to R.15-03-010 and the Commission. The database will be readable using a commercially available data management software package.

II. IOU Administrative CostsThe IOUs expect administrative costs for the three utilities over the course of two years to be .

Table 4: IOU Administrative Costs IOU Amount PG&E SCE SoCalGas Total

As the study lead, PG&E will conduct the majority of the work, requiring 2.7 full-time equivalents (FTE) over two years (1.6 FTE in Year 1, and 1.1 FTE in Year 2). As discussed in the Advice Letter, PG&E will engage a Data Gathering Principal full-time in Year 1 and half-time in Year 2, at a loaded annual rate of , for a total of

over two years. PG&E also expects to engage 0.6 FTE per year from the teams as described in the Advice Letter, at a loaded rate of per year, for a total of over two years.

Following the completion of the study, PG&E intends to integrate the database developed by the consultant into its internal systems for use in future program development. PG&E estimates these IT project costs to be . In total, PG&E expects to spend in administrative costs.

SCE and SoCalGas estimate their IOU administrative costs to be one study point of contact working part time, or the equivalent of 0.3 FTE in each year, at a loaded rate of

per year. SoCalGas and SCE also include IT costs of . This comes out to each over two years.

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III. Self Help Enterprises Scope of Work

SHE’s role will include the tasks related to its role as Data Gathering Working Group Co-Chair and Community Outreach and Enagement. The DPWG Co-Chair budget is estimated at 0.24 FTE in Year 1 and 0.18 FTE in Year 2 at , for a total of

over two years. The extent that SHE is involved with community outreach is variable and may change as needed to coordinate with the final contractor sampling plan, specifically the number of communities to reach and the type of outreach needed. Using an assumption that 25% of communities (or 43 communities) will be sampled, each requiring approximately 40 hours of outreach, education and engagement support, SHE has developed a budget estimate of for Community Outreach, using a rate of . Total SHE compensation over two years comes to , including for co-chair duties and for community outreach and enagement.

A detailed budget estimate and scope of work for the community outreach task is provided in Appendix B.

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Appendix B

Self Help Enterprises Community Outreach Scope of Work

(Public)

Appendix B – Self Help Enterprises Community Outreach Scope of Work Rulemaking 15-03-010: Identify Disadvantaged Communities in the San Joaquin Valley and Analyze Economic Feasibility Options to Increase Access to Affordable Energy in those Disadvantaged Communities. Project Description: Self Help Enterprises will lead the community outreach and engagement efforts in partnership with Leadership Counsel, the Center on Race and Poverty and the Environment (the pilot team), and other CBOs as necessary to establish the community support needed for the successful implementation of the Data Gathering Plan within the San Joaquin Valley Disadvantaged Communities. SHE will coordinate with the Contractor, IOU’s, Pilot Team, Community Groups and CBOs to provide training and community capacity building around the background and purpose of this effort. SHE will collaborate with the contractor, other members of the pilot team, and the Data Gathering working group to identify barriers to participation and work to develop and implement solutions to eliminate those barriers. SHE and other members of the pilot team will leverage support from established partnerships and use culturally appropriate outreach and marketing methods to foster the trust needed from residents to gain their support and participation in this effort. Role: Community Liaison between the Data Gathering Working Group, the Pilot Team and the SJV communities. Term: September 1, 2018 - September 30, 2020 Self-Help Enterprises Contact: Abigail Solis Self Help Enterprises 8445 W. Elowin Court Visalia CA 93290 559-802-1659 SECTION 1. BACKGROUND SJV DACs Proceeding: On September 26, 2014, Governor Edmund G. Brown, Jr. signed Assembly Bill (AB) 2672 into law and amended the California Public Utilities Code to include Section 783.5, which seeks to increase affordable access to energy for disadvantaged communities (DACs) in the San Joaquin Valley (SJV) and to improve the health, safety and air quality of these communities. Section 783.5 directs the Commission to identify disadvantaged communities in the San Joaquin Valley meeting specific income, geographic, and population requirements and open a proceeding to evaluate the economic feasibility of extending natural gas pipelines, increasing subsidies, and other options intended to improve access to affordable energy for the identified communities. The statute is particularly focused on assisting low-income households in

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disadvantaged communities that lack natural gas service and must rely on electricity, propane or wood burning to fulfill their space heating, water heating, and cooking needs On March 26, 2015, the California Public Utilities Commission (Commission) opened Rulemaking (R.) 15-03-010 pursuant to Section 783.6. In Phase I, the Commission adopted Decision (D.) 17-05-014, which approved a methodology for identification of disadvantaged communities eligible under Section 783.5 and approved a list of 170 San Joaquin Valley disadvantaged communities (SJV DAC list) that meet the statutory criteria. On December 6, 2017, an Assigned Commissioner issued a Scoping Memorandum and Ruling (Phase II Scoping Memo) which indicated that Phase II of this proceeding would proceed on two tracks. Track A addresses the implementation of pilot projects in twelve communities. Track B addresses data gathering needs in the SJV DACs. Subsequently, Phase III of this proceeding will review the data collected pursuant to the approved pilots and Data Gathering Plans to conduct the economic feasibility study required by AB 2672. The Phase II Scoping Memo indicated that Track B of this proceeding would finalize a plan to gather information needed to establish baseline conditions in the identified communities to support an analysis of the economic feasibility of affordable energy options for those communities to be conducted in Phase III. D. 18-08-019, dated August 23, 2018, approves the IOUs’ consolidated proposed Data Gathering Plans and directs PG&E to issue an RFP for a single Data Gathering Plan contractor. PG&E was directed to establish a Data Plan Working Group, co-chaired by ORA and SHE, which shall operate in an advisory capacity and provide input on the Data Gathering process and deliverables. The decision authorizes PG&E to provide financial support to SHE for its role as the community liaison between the Working Group and the SJV DACs and for SHEs time and expenses related to its co-chair with the Working Group, as determined reasonable and appropriate and within the allocated budget authorized by this decision. D.18-08-019 orders PG&E to ensure that the “Winning Bidder” or Data Gathering Plan contractor consults with residents, CBOs and community liaisons in the design of the data gathering materials and approaches and undertake robust, continuous community outreach. PG&E shall also ensure that the winning bidder works closely with parties, CBOs and community liaison to establish trust within the identified communities, as this will be crucial to the success of the data gathering effort. For purposes of this proceeding, “San Joaquin Valley” or “SJV” means the counties of Fresno, Kern, Kings, Madera, Merced, San Joaquin, Stanislaus, and Tulare. Self Help Enterprises: Over the past 53 years, Self Help Enterprises (SHE) has assisted over 150 disadvantaged communities with critical health and safety infrastructure development,

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directly touching the lives of over 31,000 families and partnering with hundreds of community leaders and CBOs. SHE’s technical assistance and project management role in rural communities, includes the review and development of community engineering studies, planning documents, environmental studies and more. This experience gives SHE firsthand knowledge of community conditions including; amount and location of homes, home conditions, types of homes, community water systems, community sewer systems, road conditions, distance to natural gas lines, existing services and much more. SHE has provided community capacity building to support community development projects in hundreds of small, rural communities. From the start of this proceeding, SHE, Leadership Council and CRPE, together as the Pilot Team have represented the needs of SJV DACs and has led on the ground community outreach and engagement efforts for the Pilot Track of the SJV DAC proceeding. This work includes organizing and facilitating community workshops, community tours, community meetings, on-going energy education, gathering baseline energy information, providing historical data, gathering community demographics and infrastructure data and more. SHE will partner with Leadership Council for Justice and Accountabilty, Center for Race Poverty and the Environment and other CBO’s to perform the outreach and engagement duties needed to assist all fifty-one communities.

SECTION 2. SCOPE OF WORK

Outreach and Engagement for 43 Communities (25% of 170) 40 hours per community

Total:

1. Community Outreach and Engagement 28%2. Education and Awareness 28%3. Support Data Collection and Energy Audits 28%4. Track A Coordination 8%5. Identify and Describe Existing and Additional Communities 8%

2.1 SCOPE OF WORK EXPANDED Task 1: Outreach and Engagement to support Data Gathering in SJV DACs

. The focus of this proposal is to facilitate on the ground, outreach and engagement strategies to support the development of the Data Gathering Plan. This work includes the planning, coordination and facilitation of both large and small community meetings, neighborhood meetings and home visits necessary to provide residents with the background information and expectations needed to garner participation in this effort. It is critical that information be delivered in the culturally sensitive manner necessary to develop residents understanding and build the support needed to increase participation rates and community satisfaction. SHE, Leadership Counsel, CRPE, and other CBOs as necessary will explain the process in a culturally appropriate setting and manner. Understanding the unique challenges and reasons that historically keep

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families from participating, SHE, Leadership Counsel, CRPE, and other CBOs as needed will assist to identify and eliminate barriers that prohibit residents from participating and work together with the consultant to create and implement strategies to overcome those barriers.

Subtask A. Organize and Coordinate Large and Small Community Meetings Subtask B. Community Meeting Outreach (See Example Duties in Attachment

A) Subtask C. Facilitate Community Meetings (See Example Duties in

Attachment B) Subtask D. Culturally Appropriate Engagement and Awareness Outreach and

Marketing Subtask E. Collaboration with CBOs and Community Groups Subtask F. Assist Contractor to Coordinate with Stakeholders Subtask G. Identify and Eliminate Barriers to Participation Subtask H. Work with Contractor to create and implement

culturally appropriate strategies for success Subtask I. Use Relationships and Partnerships to Foster Community

Trust Task 2: Community Education and Awareness . Specialized Education is needed to ensure that residents are aware of the Data Gathering Plan. SHE, Leadership Counsel, CRPE and other CBOs if necessary will assist community residents to understand why this effort is important, explain the process and help residents to develop a better understanding of the information that will be asked of them. This work includes capacity building through community trainings and one-on-one trainings, develop community wide support by working with and reaching out to and partnering with local community groups, CBOs, schools and other partners. SHE will provide specialized training needed to ensure families understand and are familiar with the survey tool and are prepared with the information needed to correctly answer survey questions, this includes gathering household energy use information, household energy cost information, health and safety impacts, historical data and more. SHE will work closely with residents to prepare for and develop an understanding of what to expect during the contractor’s in-home visits to perform Energy Audits. SHE will assist the contractor with the development and successful completion of an Ethnographic Study and will provide training as needed to contractor staff.

Subtask A. Education and Awareness Community Meetings Subtask B. Education and Awareness Home-visits Subtask C. Work with consultant to create culturally

appropriate marketing material Subtask D. Individual Family Trainings and assistance with

survey tool Subtask E. Community Wide Trainings and assistance with

survey tool

B-4

Subtask F: Data Gathering Plan Education: 1. Develop Training Materials 2. Develop Presentations to train residents on

• Quantitative Factors • Non-energy Factors, including: community safety, public health,

family health and quality of life • Customer experience and preferences

Subtask G: Mock interviews with residents Subtask H: Provide assistance and community training to contractor staff as needed

Task 3: Support Data Collection and Energy Audits . A major component of the Data Gathering Plan is obtaining data to establish customers’ baseline energy and home conditions. This category of information includes data about customers’ energy sources, energy costs, home characteristics, and household demographics. This data is best obtained directly from the customer. Families are more likely to participate, provide personal information and allow access to their home when dealing with a trusted and well known CBO. SHE, Leadership Counsel, CRPE and other CBOs if necessary, will provide direct support to ensure adequate participation rates in energy audits and survey collection. SHE will assist to ensure residents feel comfortable enough to provide this information to contractor and allow the contractor into the home. Our team will assist the contractor to contact and confirm appointments with hard to reach residents and residents that historically would not participate in this kind of project.

Subtask A. Support Survey Collection Efforts and Scheduling 1. Phone calls 2. Community Home visits 3. Neighborhood canvassing

Subtask B. Support In- Home Access and Scheduling of Energy Audits 1. Phone calls and home visits to ensure family feels comfortable

enough to allow access to their home 2. Provide information and training needed to understand and trust

the process Subtask C. Assist Contractor to reach hard to reach customers Subtask D. Assist Contractor to reach customers that historically do not

participate Subtask D. Community meetings to review Energy Audit process, develop

understanding and gain trust needed to complete surveys and in-home energy audits

Task 4: Track A Coordination . SHE will work with the Consultant to ensure that Track A data collected by the pilot implementers will be included and considered in any final data collection reports. SHE will coordinate with Track A implementers in pilot communities as feasible and with the Track A implementation work group to the extent that one is developed, to standardize measurements and use similar questions for in-house interviews and surveys for

B-5

comparable and/or overlapping metrics, particularly regarding qualitative factors. SHE and the pilot team will likely have an on the ground role in the implementation phase of the pilot track and can assist to compare and contrast metrics and strategies.

Subtask A. Provide needed information to Track A pilot project implementers to avoid duplication of data request

Subtask B. Compare and contract names and addresses to avoid duplication of interviews

Subtask C. Review and edit survey questions to compare and contrast with pilot track questions

Subtask D. Share previously collected information about participation households with contractor

Task 5: Identify and Describe Existing and Additional Communities . SHE, other members of the Pilot Team, and other CBO’s if necessary will use their extensive experience conducting community studies and working with SJV community to help identify and describe existing community conditions. Where feasible and readily available, SHE and other members of the Pilot Team will share existing community information to assist with the Data Collection Plan. SHE and other members of the Pilot Team will also assist the contractor to identify communities to potentially add to the list of SJV DACs that meet the statute criteria identified in R.15-03-010.

Subtask A. Describe known dwellings, home types and conditions Subtask B. Provide distance to natural gas pipelines data Subtask C. Owner and renter information, including contact information Subtask D. Share community wide income survey results Subtask E. Previous energy preferences and energy use Subtask F. Water and Sewer System Information Subtask G. Known broadband information Subtask H. Historical data Subtask I. Infrastructure plans and studies Subtask J. Identify and provide information about additional communities

B-6

Attachment A to Appendix B

Community Meeting Outreach Plan

B-7

Attachment A

Community Meeting Outreach Plan (15 hours)

Steps 1. Choose a meeting time and day that is convenient for most community residents (1

hour) a. Schools, churches and community centers b. Residents home c. Evenings during the week d. Weekends as needed

2. Research, identify and select a meeting location that is convenient for most

community residents (1 hour) a. Reserve meeting venue b. Identify and address any venue requirements

3. Create meeting flyer/announcements that includes: (1 hour)

a. Date, time and location of meeting b. Clear purpose of the meeting c. Describe the benefit of participating in the meeting/effort d. Lead agency contact information e. Translate flyer to Spanish

4. Outreach to Notify Community Residents of the Meeting (6-8 hours) a. Door to door flyering b. Post meeting announcement at local businesses c. Use schools, day cares and churches to distribute flyer d. Mail meeting announcement (if necessary) e. Individual phone calls f. Use school mass phone notification system when possible

5. Notify Stake Holders (2-4 hours) a. Deliver flyer to local businesses, agencies, school representatives,

community groups b. Email flyer to local businesses, agencies, community groups and

representatives c. Meet with partners to discuss purpose and gain support d. Phone calls to local businesses, agencies, school representatives

6. Evaluate feedback received while doing door to door outreach to determine amount

of interest and if additional outreach efforts are needed to ensure a good turnout at community meeting (1 hour)

a. Answer questions about data gathering plan b. Give background information as needed

B-8

Attachment B to Appendix B

Community Meeting Facilitation Plan

B-9

Attachment B

Community Meeting Facilitation Plan (10 hours)

Steps

Preparation: Develop community presentation (3-4 hours) Develop training material and handouts Create agenda Create sign in sheet Print and copy Research community specific information

Materials: Power Point or presentation copies Handouts Presentation Boards Sign in sheets Easel Easel pad

Set Up: Arrive 1 hour prior to start time (1 hour) Arrange tables and chairs Projector/ Laptop/ Screen/Sound System Power Point Scribe Food/Refreshments

Translation: Simultaneous Translation (2-3 hours) Set up translation equipment Secure translator Distribute headsets

Facilitation: Facilitate meeting in culturally appropriate manner (2-3 hours) Review Agenda and meeting goals Speak clearly and avoid jargon Encourage participation and questions Allow residents to speak openly and honestly

Wrap Up: Answer final questions (1 hour) Review next steps Clean venue Put away tables and chairs

Travel Time: Varies by community (1-2 hours)

B-10

Appendix C

Confidential Declaration

~)

,BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA

DECLARATION SUPPORTING CONFIDENTIAL DESIGNATION ON BEHALF OF

PACIFIC GAS AND ELECTRIC COMP ANY (U 39 E)

1. I, Marlene Murphy-Roach, am the Director oflncome Qualified Programs and Disadvantaged

Communities of Pacific Gas and Electric Company ("PG&E"), a California corporation.

/ AARON JOHNSON, the Vice President, Customer Energy Solutions of PG&E, delegated

authority to me to sign this declaration. My business office is located at:

J

Pacific Gas and Electric Company 77 Beale Street, Mail Code N3 E

San Francisco, CA 94105

2. PG&E will produce the information identified in paragraph 3 of this Declaration to the California

Public Utilities Commission ("CPUC") or departments within or contractors retained by the 1

CPUC in response to a CPUC audit, data request, proceeding, or other CPUC request.

Name or Docket No. of CPUC Proceeding (if applicable):

Proceeding Number R.15-03-010.

3. Title and description of document(s):

PG&E Advice Letter Number 4031-G/5409-E: "Request to Adopt the San Joaquin Valley

Disadvantaged Communities Data Gathering Plan Budget and the Proposed Allocation to PG&E,

SCE, and SoCalGas of the Budget," dated October 22, 2018.

4. These d,ocuments contain confidential information that, based on my information and belief, has

not been publicly disclosed. These documents have been marked as confidential, and the

basis for confidential treatment and where the confidential information is located on the

documents are identified on the following chart.

1

Check

•

•

•

Basis for Confidential Treatment

Customer-specific data, which may include demand, loads, names, addresses, and billing data

(Protected under PUC § 8380; Civ. Code §§ 1798 et seq.; Govt. Code§ 6254; Public Util. Code§ 8380; Decisions (D.) 14-05-016, 04-08-055, 06-12-029)

Personal information that identifies or describes an individual (including employees), which may include home address or phone number; SSN, driver's license, or passport numbers; education; financial matters; medical or

1

employment history (not including PG&E job titles); and statements attributed to the individual

(Protected under Civ. Code§§ 1798 et seq.; Govt. Code § 6254; 42 U.S.C. § 1320d-6; and General Order (G.O.) 77-M) -

Physical facility, cyber-security sensitive, or critical energy infrastructure data, including without limitation critical energy infrastructure information ( CEII) as defined by the regulations of the Federal Energy Regulatory Commission at 18 C.F.R. § 388.113

(Protected under Govt. Code§ 6254(k), (ab); 6 U.S.C. § 131; 6 CFR § 29.2)

Proprietary and trade secret information or other intellectual property and protected market sensitive/competitive data

(Protected under Civ. Code §§3426 et seq.; Govt. Code §§ 6254, et seq., e.g., 6254(e), 6254(k), 6254.15; Govt. Code§ 6276.44; Evid. Code §1060; D.11-01-036)

Where Confidential Information is located on the

documents

NIA

NIA

NIA

Financial budget numbers in Appendices A and B.

Data-gathering budget task allocation for retaining a consultant is competitive/ commercially-sensitive information, the release of which could harm PG&E and ratepayer interests in negotiation of a consultant's agreement.1

1 Opinion Approving License Agreement, A.00-12-017, D.02-03-059 (Granting request to keep confidential portion of agreement containing commercial-sensitive financial terms, the public disclosure of which could disadvantage PG&E in negotiations over similar agreements); Application of Pacific Gas and Electric Company (U 39 E) for Commission Approval Under Public Utilities Code Section 851 of an Irrevocable License for use of Utility Support Structures and Equipment Sites to ExteNet Systems (California) LLC, A.15-

2

•

Corporate financial records

(Protected under Govt. Code§§ 6254(k), 6254.15)

Third-Party information subject to non-disclosure or confidentiality agreements or obligations

(Protected under Govt. Code§ 6254(k); see, e.g., CPUC D.11-01-036)

D Other categories where d~sclosure would be against the

public interest (Govt. Code § 6255(a))

Further publicly releasing the budget for the data gathering plan, with the exception of the allocation to retain a consultant, would allow potential consultants to perform simple mathematical calculations to obtain the amount authorized to retain the consultant.

NIA (

NIA

'5. The importance of maintaining the confidentiality of this information outweighs any public

interest in disclosure of this information. This information should ,be exempt from the public

disclosure requirements under the Public Records Act and should be withheld from disclosure.

07-012, D.16-10-043 (keeping commercially-sensitive documents under seal in part on argument that public disclosure to avoid placing utility at disadvantage in negotiations).

3

I declare under penalty of perjury that the foregoing is true, correct, and complete to the best of

my knowledge.

Executed on this 19th day of October 2018 at San Francisco, California.

4

Marlene Murphy-Roach Director Pacific Gas and Electric Company

PG&E Gas and Electric Advice Filing List General Order 96-B, Section IV

AT&T Downey & Brand Pioneer Community Energy Albion Power Company Ellison Schneider & Harris LLP Praxair Alcantar & Kahl LLP Energy Management Service Regulatory & Cogeneration Service, Inc. Anderson & Poole Evaluation + Strategy for Social

Innovation SCD Energy Solutions

Atlas ReFuel GenOn Energy, Inc. SCE BART Goodin, MacBride, Squeri, Schlotz &

Ritchie SDG&E and SoCalGas

Barkovich & Yap, Inc. Green Charge Networks SPURR Braun Blaising Smith Wynne P.C. Green Power Institute San Francisco Water Power and Sewer CalCom Solar Hanna & Morton Seattle City Light California Cotton Ginners & Growers Assn ICF Sempra Utilities California Energy Commission International Power Technology Southern California Edison Company California Public Utilities Commission Intestate Gas Services, Inc. Southern California Gas Company California State Association of Counties Kelly Group Spark Energy Calpine Ken Bohn Consulting Sun Light & Power Casner, Steve Keyes & Fox LLP Sunshine Design Cenergy Power Leviton Manufacturing Co., Inc. Tecogen, Inc. Center for Biological Diversity Linde TerraVerde Renewable Partners City of Palo Alto Los Angeles County Integrated Waste

Management Task Force Tiger Natural Gas, Inc.

City of San Jose Los Angeles Dept of Water & Power TransCanada Clean Power Research MRW & Associates Troutman Sanders LLP Coast Economic Consulting Manatt Phelps Phillips Utility Cost Management Commercial Energy Marin Energy Authority Utility Power Solutions County of Tehama - Department of Public Works

McKenzie & Associates Utility Specialists

Crossborder Energy Modesto Irrigation District Verizon Crown Road Energy, LLC Morgan Stanley Water and Energy Consulting Davis Wright Tremaine LLP NLine Energy, Inc. Wellhead Electric Company Day Carter Murphy NRG Solar Western Manufactured Housing

Communities Association (WMA) Dept of General Services Office of Ratepayer Advocates Yep Energy Don Pickett & Associates, Inc. OnGrid Solar Douglass & Liddell Pacific Gas and Electric Company