Resume Tata Consultancy Services

Pramodh Ramaiah (523577)

Phone: 8970541899

Mailto: pramodh.ramaiah@tcs.com

______________________________________________________________________________________________________

Objective

• To succeed in a stimulating and challenging environment that will provide me with advancement opportunities.

Technical Skills

Software SAP SD, SAP LSO, SAP GTS module

Tools SAP Netweaver Application Server, SAP ERP

Management

Experience

Operations Management, Team Management.

TCS Experience Summary

Customer SAP SE

Role Analyst

Period 01/03/2015 to 30/09/2015 - 7.1 Months

Technical Skills SAP SD, SAP GTS, SAP LSO

Achivement Customer appreciation notes.

Description Lead the billing team of four members.

Provided L3 support for SAP AG internal

employees.

Worked on Incident management, Service

management, Problem management.

Provided on-call support for customer.

Adherence to SLA.

Knowledge transfer for the L1 support team.

Conducted regression testing and User

acceptance testing for Service requests and

Change requests.

Prepared and uploaded solution documents for

user reference.

Trained junior team members

Customer SAP AG

Role SAP Consultant

Period 01/06/2014 to 28/02/2015 - 9.07 Months

Technical Skills SAP SD, SAP GTS

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Resume Tata Consultancy Services

Achivement Customer appreciation note.

Description Implementation of SD customization for

Kazakhstan, Israel, Chile and Panama.

Involved in requirement gathering from

customer.

Conducted meetings for GAP analysis,

reducing the gaps and to bring in consensus.

Aided in drafting the customer specification.

Implemented Enterprise structure.

Configured Sales document types, Billing

document types.

Maintained Customer master data, Material

master data and condition master data.

Sales order and billing document creation.

Copy control requirements.

Account determination.

Defining and determining Pricing procedures.

(Condition Technique).

Promotions and sales agreements.

Tax determination.

Worked on integration with SD-FI, SD-CO and

SD-MM, SAP-GTS

Testing and preparation solution document.

Knowledge transfer for users and updation of

wiki.

Customer SAP AG

Role Analyst

Period 01/03/2012 to 31/08/2014 - 30.47 Months

Technical Skills SAP SD, SAP LSO, ABAP

Achivement On Spot Award- for extended support during

Quarter Ending Closure(QEC).

Customer Appreciation Notes.

Description Provided L3 support for SAP AG internal

employees.

Worked on Incident management, Service

management, Problem management.

Provided on-call support for customer.

Resume Tata Consultancy Services

Resume Tata Consultancy Services

Adherence to SLA.

Knowledge transfer for the L1 support team.

Received knowledge transfer from SAP Build

team and documented it.

Conducted regression testing and User-

acceptance testing for Service requests and

Change requests.

Prepared and uploaded solution documents for

user reference.

Trained junior team members.

Experience Details

TCS Experience 4 YEAR(S)

Total Experience 4 YEAR(S)

Passport Details

Passport Number Date of Issue Expiry Date Place of Issue

G8041652 15-apr-2008 14-apr-2018 Bangalore, INDIA

Education Summary

Qualification Subject Percentage/Grade

Master Of Business Administration Marketing 68.22

Bachelor Of Engineering Computer Science And Engineering 67.24

Standard Xii / H.S.C. Xii Std 69.5

Ssc X Std 80.46

Declaration

The above information provided is true as per my knowledge and reference will be provided , if required.

PRAMODH R

Resume Tata Consultancy Services