599 program

04/11/23 22:391

599 Program Transition to the One Stop System Pilot

Wanda Santiago Carol Elwell

Mariangela ViglucciMary Blais

04/11/23 22:392

Training Objectives

Understand 599 Program and Approval Criteria Understand Roles of One-Stop System Staff and

Special Programs Unit Able to complete required forms Understand Documentation Requirements Know when and how to communicate with claimant,

SPU, One Stop Staff

04/11/23 22:393

Anticipated Benefits of Transition to One Stop System

Coordination of services through the One Stop system will:• Ensure that individuals who start training are better able

to finish• Enhance NY’s labor force making the state more

attractive for economic development.• Target a larger pool of UI claimants • Better market the 599 Program to UI claimants to

increase numbers that apply and are approved for the Program

• Fully obligate available 599.2 funding

04/11/23 22:394

Anticipated Benefits of Transition to One Stop System (cont.)

Utilize experienced One-Stop staff to assist UI claimants to:

a) Choose appropriate training programs w/consideration of local labor market conditions

b) Coordinate support servicesc) Provide information on funding availability for training

Improved program outcomes for the system (All programs - UI, WIA, ES, Reemployment)

Improved individual outcomes for participants:a) successful completion of trainingb) successful employment following training (higher wages, job

retention, skills upgrading, career advancement…)

04/11/23 22:395

599 Phase In Strategy Transition to One Stop System

Phase I : SPU:

– Continued responsibility for processing 599 Applications from claimants self-identified as in-training at time of their UI Original Claim (OC)

– Responsible for follow-up with all claimants approved for 599

One Stops:– Responsible for review/processing 599 Applications and

approval recommendations identified after the OC process– Responsible for outreach to claimants in training at time of

OC and disapproved by SPU

04/11/23 22:396

6/4/2008

Phase 1 Workflow Overview

Claimants identified by One Stop after OC as interested in training

or in need of trainingClaimants

identified as in training at OC

SPU monitors satisfactory

progress and manages 599.2

fund

Claimant submits 599 Application to One Stop

One Stop assists with training plan

One Stop reviews application and makes approval/disapproval

recommendation to SPU

Claimant submits 599 Application to SPU

SPU reviews and issues 599

determination

599 approved

SPU refers to One Stop for

additional services

Claimant Inquiries Received by TCC

after OC referred to One Stop

YesNo SPU reviews and

issues 599 determination

599 approved

Yes

04/11/23 22:397

Phase I Timeline

6/1/2008 9/1/2008

7/1/2008 8/1/2008

7/1/08 - 8/31/08Phase I Early Implementation Period

8/1/2008 - 8/31/2008Phase I

Statewide Implementation Training

6/1/08 - 6/30/08Phase I

Early Implementation Training

7/1/2008 - 7/31/2008Prepare for Phase I

Statewide Implementation

9/1/08Statewide Phase I

Implementation

7/1/08Phase I

Early Implementation

04/11/23 22:398

Phase I: Role of the SPU

Continuing to process 599 applications from claimants identified in training at OC

Reviewing the recommendations from One Stop staff for approval/disapproval

Issuing all 599 Determinations to the claimant Calculating individual eligibility for additional 599.2 benefits Follow-up on progress of training to ensure continued eligibility

and satisfactory progress Monitoring the 599.2 funds availability Assessing effectiveness of process, forms, communication

methods

04/11/23 22:399

Phase I: Role of the One Stop Staff

Increasing claimant awareness of 599 program Identifying UI claimants interested or in need of training Assessing training needs, developing individual training plans Assisting UI claimant/customer in making informed decisions

regarding training. Coordinating One Stop services as needed (LMI, Training

funds, support services, etc..) Review and Recommendation of approval/disapproval of 599

Applications identified after OC Scheduling Follow-up with 599 Applicants identified as part of

OC and disapproved by SPU Assess effectiveness of process, forms, communication

methods

04/11/23 22:3910

One-Stop Customer Flow

Claimants in need of training identified through current customer flow process– Initial Assessment (UI orientation)– Comprehensive Assessment– Workshops– Job Match

Identify as early as possible to maximize training opportunities and benefits

04/11/23 22:3911

Increase Awareness of 599

Initial Assessment – UI Orientation – Brochure– Talking Point in presentation– Section 599 Training Fact Sheet

Comprehensive Assessment, Workshops, Employment Plan development– Detail 599 approval criteria for informed decision

making

04/11/23 22:3912

599 Program - Purpose

The 599 Program provides an opportunity for eligible UI claimants who lack competitive job skills to receive UI benefits while attending an approved training and or retraining program.

Allows claimants to collect UI benefits while in approved training without having to:

Search for work Be available for work Accept suitable work

599.2 allows for up to 26 weeks of additional UI benefits, after exhausting regular UI, if funding is available.

599 refers to the specific section of Article 18 of the NYS Labor Law

04/11/23 22:3913

599 Approval Criteria

1. The training is needed by the claimant because:a). Claimant’s employment opportunities limited orb). Training likely to lead to more regular long term employment or c). Training will upgrade existing skills

And2. At least 12 hrs/week classroom attendance or 12 credit hours of training, And3. Training or remaining training period not more than 24 months, And4. Competent and reliable training facility, And5. Training relates to an occupation or skill, And6. Training relates to an occupation or skill with reasonable employment opportunities, And7. Claimant has the qualifications to complete training successfully

04/11/23 22:3914

Training is needed

The training is needed by the claimant because:

(a) It will upgrade the claimant’s existing skill; or

(b) It will train the claimant for an occupation likely to lead to more regular long term

employment; or

(c) Employment opportunities for the claimant are limited.

04/11/23 22:3915

Training will upgrade existing skills

Claimant needs additional training to obtain work in their regular

occupation (occupation for which they have training and/or work

experience).

Claimant needs additional training to advance in the same field or field

related to regular occupation, i.e. to obtain higher skilled/higher wage

work.*

If claimant already has in-demand occupational skills but lack of English

proficiency, high school diploma, or basic skills is a barrier to

reemployment in that occupation, ESL, GED, or Basic Skills training may

be considered an upgrade of claimants existing skills *

04/11/23 22:3916

Training will Upgrade Existing Skills

Example 1: Claimant’s regular occupation is office administrative support worker. He needs

to improve his computer skills in order to obtain work in this occupation. He is attending

school to obtain a Microsoft Office Specialist Certificate.

Training will upgrade his current skills.

Example 2: Claimant studied acupuncture in a foreign country, and she lacks English

proficiency. She had been working in as a housekeeper in hotel for the past 6 months. To

become a licensed acupuncturist in NYS, she must demonstrate proficiency in English. She

is attending an ESL course for this purpose.

Training will upgrade her current skills.

Example 3: Claimant’s regular occupation is nursing aide. She is attending school to obtain

a Practical Nursing license in order to become a LPN.

Training will upgrade her current skills.

04/11/23 22:3917

Training for occupation leads to more regular long term employment

Claimant’s regular occupation, although not necessarily limited in the current labor market,* is a low wage/high turnover occupation. This may be evidenced by:

o Multiple UI claimso Multiple jobs with different employerso Low skills, low wages

ESL , GED, or Basic Skills training may be approvable if training would position claimant to pursue more regular, long-term employment.*

04/11/23 22:3918


Available Resources:– Low wage criteria (NYC: benefit rate ≤250; Outside NYC:

benefit rate ≤200) Need for Low Wage Alternative Definition? Looking for local

feedback/specific cases.

– Job Zone (Career Exploration tool): job description; skills, training and education required by occupation.

– USDOL Occupational Outlook Handbook (OOH): job description; skills, training and education required by occupation; turnover information.

– Need for High Turnover List? Looking for local feedback/specific cases.

04/11/23 22:3919


Example 1: Claimant’s regular occupation is retail salesperson at

department stores. Information in OOH indicates this occupation requires

few skills to enter. Claimants benefit rate is $177. Claimant is attending

school to obtain an Associate’s Degree in Health Information

Management in order to become a Medical Records Technician: a higher

skilled, higher paying occupation.

Criterion is met

04/11/23 22:3920


Example 2: Claimant has difficulty obtaining and/or

retaining employment due to a lack of English

proficiency. ESL training will position him to pursue

more regular, long term employment.

Criterion is met.

04/11/23 22:3921

Claimants employment opportunities are limited

Reduced employment opportunities in the claimant’s occupation or skill.

Technological change, plant closing/removal, discontinuance of specific plant operations, or similar reasons.

Seasonal nature of claimant’s regular occupation.

Claimant’s personal traits

04/11/23 22:3922

Claimant’s employment opportunities are limited

Available Resources:

• NYS Workforce & Industry Data, Employment Prospects

2004-2014 – can be searched statewide or by region.

Occupations rated as less favorable or least favorable are

impaired.

• Notice of Mass Layoff or Closing – WARN

• Local Labor Market Analyst

04/11/23 22:3923

Claimants employment opportunities are limited

Example 1: Claimant’s regular occupation is landscaping and grounds keeping. He is laid off every year during the winter months.

Due to the seasonal nature of his occupation, his employment opportunities are limited.

Example 2: Claimant’s regular occupation is carpenter. She suffered an injury which prevents her from returning to this occupation.

Due to her physical condition, her employment opportunities are limited.

04/11/23 22:3924

12 Classroom or 12 Credit Hour Criterion

Two Options:

12 Credit Hours

– No exception for Summer Sessions

OR

12 Classroom Hours per week

– Cannot include homework, non-credit labs, or self-study time

– No exception for Summer Sessions

04/11/23 22:3925

12 Classroom or 12 Credit Hour Criterion

Example 1: Claimant is attending school to obtain a Bachelor’s Degree in

Elementary Education. The number of class hours per week is 16. 12 hour criterion is met

Example 2: Claimant is attending school to obtain an Associate’s Degree in

Accounting. Although the number of class hours per week is 10, the claimant will

receive 12 credits at the end of the semester. 12 hour criterion is met

Example 3: Claimant is attending school to prepare for a GED. The class meets 8

hours a week. 12 hour criterion is not met

04/11/23 22:3926

24 Months to Complete

To measure the 24 months, determine how many months of training are remaining on the date the 599 application is reviewed for approval.

– When training begins at a future date, the remaining training period is calculated from the training start date

– Scheduled training breaks are counted as part of the training period.

04/11/23 22:3927

24 months to Complete

Example 1: Claimant filed a UI claim effective 3/10/08, and indicated that he is attending

training to be completed on 4/17/10. The 599 application is reviewed for approval on

4/20/08.

There are less than 24 months of training remaining on the date the 599 application is

reviewed (4/20/08); training meets the ≤ 24 month criterion.

Example 2: Claimant filed a UI claim effective 5/5/08. On 6/4/08, he informs the One Stop

he was accepted to training, which is scheduled to begin on 8/18/08 and end on 8/10/10.

The 599 application is reviewed for approval on 6/26/08.

There are less than 24 months of training remaining on the date the 599 application is

reviewed (6/26/08), since training does not start until 8/18/08; training meets the ≤ 24

month criterion.

04/11/23 22:3928

Competent and Reliable Agency

NYS training provider

on ETPL (http://www.labor.state.ny.us/etp/default.asp)* SED list of approved degree granting institutions (

www.highered.nysed.gov/ocue) SED Bureau of Proprietary School Supervision’s list of non-

degree granting schools and programs

(www.highered.nysed.gov/bpss/home.html) SED list of Distance Learning Providers

(www.highered.nysed.gov/ocue/ded/database.html)

Out of State training provider Appropriate SED approved lists in the State of the provider

http://www.highered.nysed.gov/ocue

http://www.highered.nysed.gov/bpss/home.html

http://www.highered.nysed.gov/ocue/ded/database.html

04/11/23 22:3929

Training relates to occupational goal

The training provides the skills and qualifications required to work in the

claimant’s occupational goal.

Liberal Arts may be approvable if with a concentration that directly relates to

occupational goal.

General Liberal Arts are not approvable

ESL, GED, or Basic Skills training may be approvable if:* prerequisite for occupational skills training

combined with occupational skills training as training package

needed in combination with existing occupational skills to work in claimant’s

occupational goal

04/11/23 22:3930


Example 1: Claimant’s occupational goal is police officer. She is attending school to

obtain an Associate’s Degree in Criminal Justice. Information in Job Zone’s Career

Exploration indicates this degree prepares individuals to become police officers.

Training satisfies the educational requirement to work in the stated occupational

goal.

Example 2: Claimant’s occupational goal is a paralegal. He is attending school to

obtain a Bachelor’s Degree in History. Information in USDOL’s OOH indicates

usually an Associate’s or Bachelor’s Degree in Paralegal Studies or a program

leading to a Certificate in Paralegal Studies prepares individuals for this occupation.

Claimant’s training program does not provide the skills or qualifications to work in

his occupational goal.

04/11/23 22:3931


Example 3: Claimant’s occupational goal is lobbyist/public relations specialist. Her

chosen program of study is an Associates Degree in Women’s Studies. OOH

indicates entry level positions usually require a college degree in public relations,

journalism, advertising, or communication.

Claimant’s training program does not provide the skills or qualifications to work in

her occupational goal

Example 4: Claimant’s occupational goal is LPN. Claimant requires a basic skills

refresher in Math prior to starting the LPN program.

The combination of basic skills and occupational skills training provides skills and

qualifications to work in the claimant’s occupational goal.

04/11/23 22:3932


Available Resources:• Job Zone (Career Exploration tool):

Education and training required for occupation School programs associated with occupation

• USDOL Occupational Outlook Handbook (OOH) Education and training required for occupation

• School/Training facility website Information about training course or program

04/11/23 22:3933

Reasonable Employment Opportunities

Reasonable opportunities in the claimant’s occupational goal are expected in the immediate future

Use statewide and/or regional labor market information.

Be cognizant of employment opportunities in the area not reflected in regional/statewide LMI.*

04/11/23 22:3934

Reasonable Employment Opportunities

Available Resources: NYS Workforce & Industry Data, Employment

Prospects 2004-2014– Statewide or by Region– Occupations rated FAVORABLE or VERY FAVORABLE

meet this criterion.http://www.labor.state.ny.us/workforceindustrydata/apps.asp?reg=nys&app=descriptor

Recent trends, hiring patterns, events in the local area

Regional Labor Market Analystshttp://www.labor.state.ny.us/workforceindustrydata/lmas.asp

http://www.labor.state.ny.us/workforceindustrydata/apps.asp?reg=nys&app=descriptor

http://www.labor.state.ny.us/workforceindustrydata/lmas.asp

04/11/23 22:3935

04/11/23 22:3936

Claimant resides in Utica. Her occupational goal is Computer Support Specialist. Employment prospects in Mohawk Valley Region are Favorable.

Criterion is met

04/11/23 22:3937

Claimant lives in Rochester. His goal is Librarian. Employment prospects in Finger Lakes are Least Favorable and Favorable Statewide.

Criterion is met

04/11/23 22:3938

Claimant lives in Capital Region. Job prospects for Machinists are considered least favorable for Region and Statewide. However, General Electric in Schenectady needs Machinists and is continuously recruiting.

Criteria is met.

04/11/23 22:3939

Claimant has Required Qualifications and Aptitudes

Claimant has the required qualifications and aptitudes to complete the

course or training successfully. This may be evidenced by:

Acceptance into training program

Grades

Completion of previous training courses/programs

Work history

This criterion especially important if claimant applying for 599 when part way through training program (i.e. 2 years remaining of 4 year program). Should make sure that grades/progress to date in program indicates reasonable chance of successful completion in time remaining.

04/11/23 22:3940

Automatic Approval under 599

TAA approved training

WIA approved training, provided:* The training requires attendance of at least 12 hours per

week, or leads to 12 credits; and The training or remaining training period does not require

more than 24 months to complete.

Difference between TAA and WIA approved: No separate 599 Application required if TAA 599 Application required even if WIA approved

04/11/23 22:3941

Other Approval Considerations

ESL/Basic Skills/GED may be approved as stand-alone training

Prerequisite ESL/Basic Skills/GED can also be approved in Combination with Occupational Skills Training as a training package

– Must meet other criteria (ie. 24 months to complete full training package and must lead to occupational goal)

– If the claimant fails to satisfactorily complete the Basic Skills/ESL prerequisite and therefore can not continue with the Occupational component of the training, then the 599 approval would be terminated for unsatisfactory progress.

04/11/23 22:3942

Distance Learning

If not listed on SED list, the following elements must be present for Distance Learning to be approved

Course duration is the same for all students. Completion time for assignments is the same for all students. There is an instructor teaching the course, who is available to

answer questions. Student participation and progress are monitored regularly. Minimum grade is required for successful completion. Credential issued is accepted by industry and

certifying/licensing agency (when applicable)

Self-Paced Training - cannot be approved

Other Approval Considerations

04/11/23 22:3943

Other Terms needed for Completion of 599 Approval Recommendation

Most Recent Occupation – may or may not be related to past/current skills and training

Regular Job/Occupation – suited for by training or skills

Occupational Goal – expected outcome obtained from training

O*Net Code (of occupational goal) – same as SOC

04/11/23 22:3944


Issue w/ Availability Claimant not approved for 599 must meet the UI work search

criteria– Demonstrate ready willing and able to accept work in regular

occupation while in school– Actively seeking work, keep record

If recommending disapproval of training, One Stop staff must:– Give Availability Advisory and document in OSOS Comment– Specific advisory language provided in OSOS activity chart under

Recommend Disapproval activity SPU makes final Availability Determination in conjunction with

599 Determination

04/11/23 22:3945


Supporting Documents:Official School documents that illustrate:

For Approval Training acceptance date Training start and end date 12 classroom hours or 12 credit hours Transcript/Grades (only if already attending training)

For Disapproval training schedule illustrating days and times in class

04/11/23 22:3946

Acceptance Date

Start and End Date

Class Schedule

04/11/23 22:3947Official College Stamp

Documentation for 12 credit hours must show course title and corresponding credit hours.

Disapproval – must submit document illustrating days/times in class

04/11/23 22:3948

599 Terms: “Timely”

Under Section 599 of the Labor Law, the UI claimant has the responsibility for “Timely” Disclosure of the fact that they are in training.

The Department’s interpretation of this section of the law has been changed so that claimants may be eligible for a greater amount of 599.2 benefits, provided that:

1. the training is disclosed “timely”, and2. the claimant submits a completed training 599 application including all

supporting documentation “timely”

SPU is responsible for calculating the number of weeks of 599.2 benefits that each claimant may be eligible for. In order for SPU to make this 599.2 benefit calculation, certain dates must be documented:

04/11/23 22:3949


Is the training disclosed “timely”:

Claimants are asked during the UI Original Claim (OC) application if they are currently in training or have been accepted into training

– if they fail to disclose training at that time, subsequent application for 599 is considered untimely

Claimants that are accepted into training after OC are advised in the UI claimant handbook that they must immediately disclose training to the One Stop.

04/11/23 22:3950


If the claimant is accepted into training after the date of OC and date that the claimant first discloses training to the One Stop: Is prior to the training start date, then the disclosure of training is

considered timely and there is no reason to document the Training Disclosure Date

Is after the training start date, then the One Stop staff must document the Training Disclosure Date

the claimant must be advised that they have 14 calendar days to submit a completed 599 application to the One Stop

In OSOS One Stop staff must record:– the Training Disclosure Date as an activity and a comment confirming claimant

was advised of 14 day due date for submittal and potential impact on 599.2– The date that the 599 training application was subsequently received – an OSOS comment indicating whether One Stop staff consider the receipt of the

599 application as “timely”

04/11/23 22:3951

599 Terms “Timely”

Other “Timely” Considerations: Complete Application - a 599 Application is not considered

“complete” unless it includes all required supporting documentation.

– When required supporting documents are not provided with the 599 application:

The claimant can be given 14 additional calendar days to submit required documentation

The claimant must receive and sign a 599 Pending Documents Advisory form listing all documentation required and 14 day due date established

One Stop staff must document in OSOS and upon receipt of documents indicate in OSOS comment whether receipt is considered ‘timely”

04/11/23 22:3952

599 Terms “Timely”

Other “Timely” Considerations:“Correction” Needed to Application after submittal to SPU:

– If SPU reviews 599 application and One Stop recommendation and disagrees with One Stop recommendation for approval, SPU can not issue disapproval determination until agreement reached between SPU and One Stop

– Under certain circumstances SPU and One Stop staff may agree that “minor correction” to application may make it approvable

the One Stop must discuss the proposed correction with the claimant and get the claimant’s agreement to change and resubmit as proposed

The One Stop has 14 days to make minor correction and resubmit application/recommendation to SPU with claimants approval

Note: definition of “minor correction” is very limited, can only be done if no change to training program or training provider

04/11/23 22:3953

OS44PD 1 2 3 4

56

7 8 9 10 11

12 13 14

How to count 14 days – represents calendar days

04/11/23 22:3954

Forms

New forms Created for OS Staff use SPU use existing forms

– Training Approval (316.1) is NEW

Recorded in OSOS – Tracked in LWIA - MR Numbered and Dated Ensure Confidentiality

04/11/23 22:3955

Forms

New Forms for One Stop Use

Existing Forms Used by SPU Staff

599 Training Application OS44 TC44

Justification of Approval or Disapproval

599 Training Recommendation (OS44R)

599 LMI Rationale (SPLMI)

Determination N/A 599 Training Approval

(TCC 316.1)

or

599 Training Disapproval (TCC316.2)

04/11/23 22:3956

Forms

Other New 599 Forms Form #

599 Fax Cover Sheet (To transmit application and recommendation from OS to SPU)

OS44F

599 Pending Documents Advisory(To advise Claimant of 14 day deadline for submittal of required supporting documents for complete application)

OS44PD

599 Training Recommendation Guide(Instructions on how to complete OS44R)

OS44G

599 Training Fact Sheet(Important 599 Facts for UI Claimants – must be given to each claimant that submits 599 application – can also be used to provide general info to any claimant interested in training)

OS441

04/11/23 22:3957

Maintaining 599 Eligibility

Satisfactory progress Providing grades timely at the end of each

marking period/semester Providing new/revised class schedule timely Returning DOL correspondence for periodic

training verification timely

04/11/23 22:39 58

Forms Forms that Claimant Should Expect to Receive from SPU Following 599 Approval:

Form #

Periodic Review Questionnaire(letter sent to claimant every 4 weeks for school to provide information on student progress and attendance)

TCC612.1

599.2 Eligibility Questionnaire(mailed to claimant when 6 weeks or less remaining on UI to verify eligibility prior to 599.2)

TCC316Q

Benefit Year End (TWO Versions)(advises claimant that they must file a new claim to determine entitlement to UI before additional benefits under 599.2 are paid, indicates number of weeks of additional benefits and instructions on how to certify for additional benefits)

BYE Letter

Termination Notice(used to terminate a claimant’s training approval when the claimant no longer meets 599 approval criteria)

TCC 316.3

04/11/23 22:3959

Section 599 of the UI Law

Individuals approved under Section 599 may receive up to a maximum of 26 weeks of additional benefits under Section 599.2 provided:

The claimant has exhausted 104 effective days of regular UI benefits.

Entitlement to a new UI claim cannot be established.

The claimant has exhausted all rights to TRA benefits.

The claimant has exhausted any other extended benefits that may be in effect at the time of training approval.

The claimant is still attending the approved training.

04/11/23 22:3960

Section 599 of the UI Law

The number of additional weeks a claimant may receive depends on:

Availability of funding (only $20 million available statewide annually)

The number of regular UI weeks remaining as of the calculation date

04/11/23 22:3961

Calculation Date

• OC effective date The claimant discloses training at time of OC; and The claimant provides supporting documentation timely

Date of Acceptance into training The claimant is accepted into training after OC; and Training is disclosed timely; and The claimant reports timely for scheduled services; and The claimant provides supporting documentation timely to

the One-Stop

04/11/23 22:3962

Calculation Date

Date of DisclosureThe training is not disclosed timely;

Date Claimant reportsThe claimant does not report to the One-Stop timely

Date claimant provides supporting documentationThe claimant does not provide supporting documentationtimely

Date of disclosureThe claimant is accepted into training after OC; and The claimant does not provide evidence to document date

of acceptance into training

04/11/23 22:3963

Calculation of Additional Benefits

The amount of additional benefits potentially payable is twice the number of effective days remaining in the UI claim as of the calculation date up to a maximum of

104 effective days or 26 weeks.

Example: UI effective days remaining is 52 52 X 2 = 104 effective days; or 26 weeks

04/11/23 22:3964

Calculation of Additional Benefits

When training start date is more than six weeks from the calculation date, maximum number of additional benefits that may be credited is:

Twice the number of effective day as of calculation date up to a maximum of 48 effective days or 12 weeks; plus

twice the number of effective days remaining when claimant begins training (total number cannot exceed 104 effective days or 26 weeks)

04/11/23 22:3965

Phase I: Data Recording RequirementsUse of the One Stop Operating System (OSOS)

OSOS will be used as a shared tracking system:

– New OSOS Activities have been established to record 599 processing steps

– OSOS Activities will be entered in OSOS both by One Stop and by SPU staff

– New web based OSOS Local WIA-Management Reports (LWIA-MR) have been created based on these OSOS activity entries that will allow both SPU and One Stop staff to track the status of 599 applications

– OSOS Quick Guide

04/11/23 22:3966

OSOS/LWIA-MR/FAF Webinar

August 29 from 10:00 a.m. to 11:30 a.m. September 19 from 10:00 a.m. to 11:30 a.m.

Watch for e-mail detailing registration and log-on information

04/11/23 22:3967

RESOURCES

599 Page on WorkforceNewYork – reference materials – training materials – forms– FAQs

Mailbox for all 599-related questions or concerns should be emailed the following email addresses for response:

– [email protected] (for those outside DOL's network

– labor.sm.dews.599 (for those inside DOL's network)

04/11/23 22:3968

RESOURCES

Each LWIA will designate a 599 Liaison. Responsibilities will include:

– Key point of local contact for dissemination of 599 program information, policy/procedural changes

– Local program “expert”, first point of contact for staff questions

– Key liaison with SPU staff to resolve any issues related to approval recommendations

04/11/23 22:3969

RESOURCES

Division Liaisons will mediate issues that cannot be resolved between one-stop staff and SPU staff regarding recommendations.