6 - designing a training session
TRANSCRIPT
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Designing a training sessionA quick overview
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Design ing a train ing program is l ike
plann ing a tr ip
Who is going?
When are we going?
Wherewhat is the outcome?
Why have we chosen this destination?
What do we want to see and do?
How will we get thereHow will I communicate the information?
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The basic steps
Conduct needs analysis
Write instructional objectives
Develop the plan
Select, design, develop active training methods
Deliver
Evaluate training
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How long does it take????
General rule
1020 hours of development
per
ONE HOUR of DELIVERY
Estimates go from 40 100 hours as per ASTD
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The needs assessment
First step in understanding the learner
Gather and analyze data
Creates link between the training and what
the participants stated they want
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instructionalobjectives
State what the learner will be able to do at the end of the training program
Describe the planned outcome rather than the training process
RESULTS rather than procedures
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instructionalobjectives
Basis for design & development of the plan
Written from participants point of view
Standards to measure success
A marketing tool
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Types of LearningObjectives
KnowledgeSkillsttitude
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Knowledge
Conveying concepts, ideas, facts
Content cognitive learning
Ability to demonstrate acquired knowledge, comprehend information,analyze concepts
Most common and easily measured
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Skills
Change in ability to do something
Easier to identify and determine if met
Focus on being able to perform a task or procedure
Requires practice and feedback
Hard to measure impact
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Attitudes
Used to change feelings, beliefs, values
To increase awareness of or sensitivity to certain issues or ideas
Most difficult to assess
Observed over time
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ACTION!
Adjust Decide
Analyze Evaluate
Assess Choose
Select Criticize
Compute Prepare
Prove Design
Develop Demonstrate
Record Solve
Measure Construct
Cite Compare
Describe List
Explain Differentiate
Name Relate
Identify Define
Objectives alwaysstart with an action
verb!
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Are these objectives?
1. Understand the theories of motivation
2. Know the role of the team leader in PD
3. Identify ways to conduct market research
4. Appreciate the advantages anddisadvantages involved in group
decision making
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Characterist ics
Measurable
Results oriented
Clearly worded
Action oriented
Written in terms of performances
Specific about what
participants will be able todo
Specific about conditionsunder which participant
will perform
Indicate minimum level of
performance acceptable
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By the end of the session, the participants will be able to
list and describe at least 5 characteristics used when writingtraining objectives
without the aid of notes.
By the end of the training course, the participant willdesign a session, demonstrating the use of the experiential
learning cycle
with out the assistance of the instructor.
Given the objectives of the training course, the participants will
chooseto design a session using the components of the
experiential learning model.
For example:
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Write your own objectives
ACTION
What will participants be able to do Emphasis on the verb, what can be observed
CONDITION
What participants will be given
Tools, supplies, equipment, use of notes
CRITERIA
What standards apply
Time, degree of accuracy, level of performance
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Visualized the session
Duration Content/
Learning
Points
Methods/
Activities
Materials/
Aids
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Choosing an Act iv i ty
Activities should be related to instructionalobjectives
Activities may have to be selected in relation
to organizational or participant acceptance
Certain activities are of minimal effectivenessunless supported by other ones
Combine various activities to create aninstructional strategy
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Choosing an Act iv i ty
Consider Environmental Constraints
Budget
Time
Staff
Class Size
Trainer Philosophy/Comfort
Physical space and Equipment
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Choosing an Act iv i ty
Doing Active Learning
Matching with outcomes and objectives
Impact and Involvement
Multiple Learning
Trainer Comfort
Sequence Flow
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What training activities are available?
Activity Pros Cons
DemonstrationOpportunity to
provide feedback
Does not involve
everyone
Role Play
Good practice for
participants and
involvement
May be dominated by
a few participants
Lecture
Good for high
content if presenter
is good
Passive and not
stimulating
Case Study
Good focus and high
involvement
May be dominated by
a few participants
Panel Discussion
High content and
variety of
perspectives
Low learner
involvement
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Available Training Activities (continued)
Activities Pros Cons
Readings Provide high content Not very stimulating
Field Trips
Allow for sensory
perception if well
structured
Mechanisms must be
in place to ensure
learning happens
Small Group TasksHighly participatory
and task oriented
May be dominated by
a few participants
Video or Film
Good focus and pre-
designed
Little participant
interaction
Large Group
Discussion
Highly energizing
and high
participation
May be dominated by
a few participants`
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Chooseyour
Activity!
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Objectivesare set
Activity chosen
Now plan for
ProcessingGeneralizing
Applying
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The next three steps rely heavily on group facilitation and questioning skills.
Questions to ask when facilitating a discussion must be prepared in advance.
Questions will need to lead participants to meeting the course objectives.
Quest ioning!
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Processing
Prepare questions that extract information about what happened during theactivity.
The purpose is to collect the data that be analyzed to create learning points
What did you do? What were the resul ts? What did you feel? What didyou learn?
What ?
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General ization
Prepare questions that analyze previous data and group into learning theories.
Draw conclusions and make generalizations about what was learned
So What ?
What are the main po ints? What conc lus ionscan you draw? How is it related to ?
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Appl icat ion
Prepare questions that lead participants to begin tosee how they can USE these new theories.
Participants need to visualize this new knowledge,skill or attitude being a part of their work.
How does this relate to your work act iv i t ies?How wi l l you use th is informat ion? What wi l lyou do di fferent ly? What obs tac les do you
ant ic ipate? What is the plan to overcomeobs tac les and implement?
Now What ?
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A brief planned activity that summarizes the main learning points of the
session
A final check for understanding and assessment of meeting the objectives
A link between previous and future sessions
Closure
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You need to write a step by step plan with all the pieces together.
Check to ensure all steps of the experiential learning cycle are included.
Check timings, sequencing and if content allows participants to achieve the
objectives.
Writing i t up!
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Try it out!
Conduct a self evaluation
Revise your plan!
TESTING and Start ing again !
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Determine the content
Set training objectives
Select training activities and methods
Draft processing questions
Draw conclusions
Apply new learnings to real life
Design a summary
The steps again