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    QUESTION 1Which Cisco Small Business portfolio product is targeted to customers who leverage technology as a strategic advantage in their business?A. Cisco Small Business SeriesB. Cisco Integrated Services RoutersC. Cisco Partner Development FundsD. Cisco Small Business Pro Series

    E. Cisco Catalyst SwitchesAnswer: D

    QUESTION 2Which two types of information might be found at the Small Business Partner Central website? (Choose two.)A. sales program informationB. online product orderingC. technology partner products and servicesD. product information on the Data Center products-E. specialization and certification detailsAnswer: AE (BC according to passguide?)

    QUESTION 3Which Cisco Small Business wireless product includes a 5-port switch?A. WAP200EB. WET200C. WAP4410ND. WAP2000E. WAP200Answer: B

    QUESTION 4What is the minimum level of account access that partners need to download CiscoConfiguration Assistant from Cisco.com?

    A. GuestB. PrivilegedC. Cisco CCIED. SelectE. PartnerAnswer: E?

    QUESTION 5Which two Cisco Partner Development Funds tracks are available for SMB Specialized and Express Foundation Specialized partners? (Choose two.)A. PDF Cash BackB. PDF Pro Basic

    C. Commercial PDF BED. Commercial PDF EUCE. PDF CoreAnswer: BE

    QUESTION 6What are two advantages that the Cisco SA 520 all-in-one UTM security device hasover implementing a typical router in a small business network? (Choose two.)A. Cisco Intrusion Prevention SystemB. higher bandwidthC. virtual private networksD. access control listsE. URL filtering

    Answer: AE (VPN is also on routers, URL filtering optional on routers...)

    QUESTION 7

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    F. point products-Answer: BEF

    Question 14Which Statement Best Describes Clustering in a Small-Business Wireless Network?A. Automatically Configures Wireless Clinet Devices via Wi-Fi Protected SetupB. Allows multiple access points to be connected wirelessly, without the need fo

    r a wired EthernetC. Replicates configuration parameters across access point in the cluster, whileoptimizing network.D. Can get real-time traffic or bandwidth statistics from an access point withina clusterAnswer: C

    Question 15A computer is connected to the network through a NIC, which has a unique assignment that is called the Ethernet MAC address. Which layer of the OSI model does the MAC address use to communicate with the network?A. Application

    B. NetworkC. Data LinkD. SessionAnswer: C

    Question 16What is the name of the Cisco industry-leading small business unified communications solution?A. Cisco telephony system for small BusinessB. Cisco IP Communications SystemC. Cisco Integrated Communications Services SystemD. Cisco Smart Business Communications SystemE. Cisco IP Phone System

    Answer: D

    Question 17Wireless components must work together for interoperability and performance. Which standard has specifications that are 2.4GHz, 54Mb/s, and a range of 150 feet?A. 802.11gB. 802.11bC. 802.11nD. 802.11aAnswer: A

    Question: 18In what two ways to does the Cisco SR 520 Secure Router complement the Cisco Small Business Communications System? (Choose two.)A. remote configuration of access pointsB. Cisco Intrusion Prevention SystemC. 10-Gigabit Ethernet connectivityD. stateful packet inspection firewallE. guest accessAnswer: B,D

    Question: 19QoS refers to the ability of a network to provide improved service, over variousunderlying technologies, to select network traffic. Which two traits are inherent to QoS? (Choose two.)

    A. equal handling of all packetsB. best-effort actionsC. reference to network ability to provide improved service to all network traff

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    icD. support for real-time applicationsE. reduction in delay, jitter, and packet lossAnswer: D,E

    QUESTION 20Which Cisco Small Business portfolio product is targeted to customers with basic

    technology needs?A. Cisco Small Business SeriesB. Cisco Integrated Services RoutersC. Cisco Partner Development FundsD. Cisco Small Business Pro SeriesE. Cisco Catalyst SwitchesAnswer: A

    Question 21Which three pre-sales Smart Design documents are available to help you implementand install a solution? (Choose three.)Select exactly 3 answer(s) from the following:

    A. Solution Profile - YesB. Cisco Configuration AssistantC. Design Guide - NoD. Implementation Guide - NoE. Application Notes - NoF. Small Business Product Guide - YesAnswer: ABF

    Question: 22IP routing protocols, such as OSPF and Enhanced EIGRP, are used primarily in network designs that contain entry and exit points to the network from service providers. What is a common trait of IP routing protocols?A. They are essential for optimum and redundant forwarding.

    B. They are usually necessary in smaller deplpyments.C. They are used primarily in large network designs, to support different networks and single entry and exit points.D. They add needed overhead in small deployments.Answer: C

    Question: 23What are two ways with which a small business can keep a wireless business separate and secure from a wireless guest access network? (Choose two.)A. WMM QoSB. 802.1Q VLANsC. multiple BSSIDsD. AP detectionE. 802.11F roamingF. auto-channel selectionAnswer: B, C

    Question: 24Which two components are unique to controller-based wireless installation? (Choose two.)

    A. WLAN controllerB. rugged/exterior access pointsC. interior access pointsD. Cisco Wireless Control System

    E. Mobility Services Engine

    Answer: D, E

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    Question: 25Which three WAN technologies does the Cisco SR 500 Family support? (Choose three.)A. T1B. Ipv6C. Fast Ethernet

    D. Fibre ChannelE. SIP trunkingF. ADSLAnswer: A, C, F

    Question: 26Which companion switch is recommended to be installed with the Cisco Unified Communications 500 Series?A. C3750B. SRW224G4C. ESW 500D. C2950

    Answer: C

    Question: 27What statement is true of how a customer acquires Intrusion Prevention and Content Security services in a Cisco security solution?a) A hardware module addition is required on the ISR platforms.B) A hardware module addition is required on the ASA 5510/5520.c) They are bundled on the ASA 5505.d) The Cisco security portfolio includes a third-party IPS.Answer: B

    Question: 28Layer 3 (the network layer) provides connectivity and path selection between two

    host systems that may be located on geographically separated networks. Which device operates at the network layer?a) hubB) bridgec) applicationd) switche) routerAnswer: E

    Question: 29In Cisco Network attached storage solution, what are two common high-availablityfeatures for small business? (Choose two.)A. support for RAID 4B. Lifetime WarrantyC. XFS File SystemD. SMART disk supportE. 10 Gigabit Ethernet connectionsAnswer: C, D

    Question: 30What are two characteristics of a managed Cisco Small Business Switch when recommended over a unmanaged switch. (Select Two)A. End User Installed and Support - No (Cisco says that is for non-managed)B. VLAN Support - YesC. Desktop Installation

    D. Web Controlled GUI - Yes (Remote Management and Web Control GUI required)E. Low Initial Cost - NoAnswer: B, D

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    Question: 31Which two features are unique to SPA 525 phones compared to SPA501, SPA502, and...A. monochrome backlit displayB. Dynamic SoftkeysC. full-duplex speakerphone

    D. BluetoothE. MP3 Music PlayerAnswer: D, E

    Question: 32What is the difference between Cisco Catalyst 2960 LAN Base Series and Cisco Catalyst Lite series.A. Only the Cisco Catalyst 2960 LAN Base Series can be managed by Cisco NetworkAssistantB. Only the Cisco Catalyst 2960 LAN Lite Series supports Gigabit Ethernet uplinksC. Only the Cisco Catalyst 2960 LAN Lite Series supports Power over Ethernet

    D. Only the Cisco Catalyst 2960 LAN Base Series offeres enhanced Layer2+ intelligent LAN services.Answer: A or DSee: http://www.cisco.com/en/US/products/ps6406/prod_models_comparison.htmlBase Has SFP+, POE+, Cisco FlexStack

    Question: 33What is an important difference between the Cisco Small Business Support Centerand the Cisco Small Business Support Community?A) Telephone Support During Business HoursB) real-time collaborationC) access by partners and customersD) fast access to technical information

    Answer: A

    Question: 34Which two WAN interfaces does the Cisco SRP 520 Series Support? (Choose two.)A) Fibre ChannelB) Fast EthernetC) ADSL2+D) SerialE) Pass Optical Network (PON)Answer: B, C

    Question: 35Which Cisco Small Business wireless product can be used to connect the network of a office building to a warehouse across the parking lot?A) WAP2000B) WET200 (Bring separate Ethernet networks togethereven if they're in differentoffices or nearby buildings.)C) WAP200D) WAP200E (Connect workers, workspaces, and even separate buildings with the ease and power of Wireless-G (802.11g) or Wireless-B (802.11b) technology.)Answer: B (or D?)

    Question: 36 (Not positive)Cisco Small Business Switches are specifically engineered for the small businesscustomer. What are two characteristics common to cisco small business switches?

    (Pick Two)A) remote management (Managed Switches allow this)B) Experienced IT support Required (it says supported)

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    C) single-site connectivity (no hits on google)D) integrated telephony - NoE) Do-it-yourself installation and managementAnswer: A, E

    Question: 37What three elements are included with Cisco Small Business Pro Service? (Choose

    Three.)A) Five-Year Subscription TermsB) Next Business Day Advanced Hardware ReplacementC) Software upgrades and updatesD) access to the Cisco Small Business Support CenterE) Cisco SMARTnetF) Access to the Cisco Small Business UniveristyAnswer: BCD

    Question: 38Which Post-Sales SMART Design documents are available to help you better serve your customer... (Choose Three)

    A) Implementation GuideB) Solution ProfileC) Application NotesD) Small Business Product GuideE) Cisco Configuration AssistantF) Design GuideAnswer: ACF

    Question: 39Which three platforms does cisco configuration assistant support for multi-siteuse? (Choose three)A) Cisco ASA 5505B) Cisco Unified Communications 520 (chosen)

    C) Cisco SR 520-T1D) Cisco SA 520E) Cisco Unified Communications 540 (chosen)F) ISR 800 seriesAnswer: BCE

    Question: 40Which three are components of the Cisco SMARTnet service? (choose three.)A) cases opened via e-mail or telephone at any time.B) NBD callback from specialized engineers during regular business hoursC) advanced replacement on the next business dayD) Support for every Cisco productE) support for low-end products onlyF) immediate support from the Cisco TAC engineersAnswer: CDF

    Question: 41The Cisco SA 500 Series Security Appliances are built specifically for businesses with less than 100 employees. What are three important) (Pick Three)A) Email SecurityB) Cisco IOS software-basedC) XML SupportD) Premium? support via SMARTnetE) Business-grade firewall

    F) site-to-site VPN for remote officesAnswer: AEF

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    Question: 42What is the function of the internal service module on the ISR?A) Dedicated CPU and memory to host applications and services that do not require interface portsB) independent CPU or memory for hosting services such as wireless LAN controllers or WAN...C) High Density PVDM3 voice and video DSP for rich-media Unified Communications

    applications...D) Enhanced High-Speed WAN interfaces.Answer: A I think

    The Cisco Service Ready Engine modules are high-performance router blades for Cisco Integrated Services Routers Generation 2 that provide the capability to hostCisco, third-party, and custom applications. The modules have their own processors, storage, network interfaces, and memory that operate independently of the host router resources, helping to ensure maximum concurrent routing and application performance while reducing physical-space footprint, lowering power consumption, and simplify IT administration at the branch office.

    Question: 43The price of Cisco Small Business Pro Service is based on the complexity of thedevices... (how many price points)A) 5B) 6C) 3D) 4Answer: D

    Question: 44How many users are supported on the Cisco Unified Communications models 540 and560 platforms?

    A) 32 Users on the UC540 and 104 users on the UC560B) 16 Users on the UC540 and 104 users on the UC560C) 16 Users on the UC540 and 64 users on the UC560D) 32 Users on the UC540 and 64 users on the UC560Answer: A

    QUESTION NO: 45Which three pre-sales Smart Design documents are available to help you implementand install a solution?(Choose three.)A. Small Business Product GuideB. Design GuideC. Application NotesD. Solution ProfileE. Cisco Configuration AssistantF. Implementation GuideAnswer: A,D,E

    QUESTION NO: 46Which program houses all the SMB partner training resources?A. Partner Education ConnectionB. Campaign BuilderC. Market Cisco Technologies and ServicesD. SMB UniversityE. Select Certification

    Answer: A

    QUESTION NO: 47

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    What is the minimum level of account access that partners need to download CiscoConfiguration Assistant from Cisco.com?A. GuestB. PartnerC. SelectD. PrivilegedE. Cisco CCIE

    Answer: C

    QUESTION NO: 48Which Cisco Small Business wireless product includes a 5-port switch?A. WAP200EB. WAP200C. WET200D. WAP2000E. WAP4410NAnswer: C

    QUESTION NO: 49

    Which Cisco Small Business wireless product can be used to connect the network of a office building toa warehouse across the street?A. WAP2000B. WET200C. WAP200D. WAP200EAnswer: B

    QUESTION NO: 50Which two types of information might be found at the Small Business Partner Central website? (Choose two.)A. specialization and certification details

    B. product information on the sa Center products-C. online product orderingD. technology partner products and servicesE. sales program informationAnswer: A,E

    QUESTION NO: 51What is the SMB Partner Practice Builder?A. support for partners building a new business.B. program to develop Unified Communications practiceC. technical support that requires an annual subscriptionD. management consultancy service offered to develop partner business process.Answer: B

    QUESTION NO: 52In what two ways to does the Cisco SR 520 Secure Router complement the Cisco Small BusinessCommunications System? (Choose two.)A. remote configuration of access pointsB. stateful packet inspection firewallC. Cisco Intrusion Prevention SystemD. guest accessE. 10-Gigabit Ethernet connectivityAnswer: B,C

    QUESTION NO: 53What is the primary benefit of t?A. Employees can have their calls forwarded to the receptionist.

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    B. Employees can receive calls at their desk and cell phone simultaneously.C. Customers can call one number to reach all employees.D. Customers can call any office number and the receptionist receives the call.Answer: B

    QUESTION NO: 54Which three are components of the Cisco SMARTnet service? (Choose three.)

    A. cases opened via e-mail or telephone at any time.B. NBD callback from specialized engineers during regular business hoursC. advanced replacement on the next business dayD. Support for every Cisco productE. support for low-end products onlyF. immediate support from the Cisco TAC engineersAnswer: C,D,F

    QUESTION NO: 55Which two wireless devices acts as a communication between the client and WLAN?A. access pointB. antenna

    C. bridgeD. wireless adaptorE. Layer 3 switchAnswer: A,DQUESTION NO: 56Which Cisco Small Business Switch would you recommend to a small business customer who wants to segment the network into workgroups and have a limited number ofvoice devices on the network?A. Cisco SLMB. Cisco SDC. Cisco SFE seriesD. Cisco SGE SeriesAnswer: D

    QUESTION NO: 57Bridges and switches and Layer 2 devices that provide the same basic functionality but that also have some differences. Which two traits apply to switches only?A. support Layer 2 VLANsB. are faster because forwarding decisions are made on hardwareC. typically have fewer ports because forwarding decisions are made in softwareD. segment LANsE. flood frames out all portsAnswer: A, DQUESTION NO: 58Cisco Configuration Assistant supports a variety of virtual private networks. Which three types of VPN can be configured by using CCA? (choose three)A. MPLS VPNB. IPv6 VPNC. DMVPND. Cisco IOS SSL VPNE. Site-to-site VPNF. Cisco Easy VPNAnswer: A,C,EQUESTION NO: 59What is the primary purpose of SMB Smart Design?A. Provides a step-by-step outline of implementation tasks requiredB. provides a direct support path for any partner issuesC. assists in locating appropriate resourcesD. provides training on products, tools and solutions

    E. provides validated commercial solutionsAnswer: EQUESTION NO: 60

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    How does the Cisco Small Business Pro Service differ from the Cisco Small Business Pro warranty?A. Cisco Small Business pro products onlyB. device-level warrantyC. access to Cisco Small Business Support CommunityD. speed of hardware replacementAnswer: C

    QUESTION NO: 61All-in-one UTM security gateways are starting to displace routers in many smallbusiness networks. What does UTM stand for?A. United Threat MonitorB. Unified Threat ManagementC. Universal Threat ManagerD. Ultimate Threat MonitoringAnswer: BQUESTION NO: 62What three features that are included with the purchase of a Cisco SA 520? (choose three)A. ProtectLink Gateway

    B. DMZC. business-grade firewallD. VPN capabilitiesE. Cisco Intrusion Prevention SystemF. Cisco Small Business Pro ServiceAnswer: B,C,DQUESTION NO: 63Which combination of ports is available on the Cisco SPA 8800 voice gateway?A. one station port and one trunk port (1xFXS and 1xFXO)B. four station ports and four trunk ports (4xFXR and 4xFXO)C. eight station ports (8xFXS)D. two station ports (2xFXS)Answer: B

    QUESTION NO: 64Address translation is another component of Layer 3 design, Which two types of address translation allow an IP Address to be duplicated? (choose two)A. PATB. DATC. FATD. NATE. CATAnswer: A,BQUESTION NO: 65Which three types of business losses can be reduced by implementing Cisco Physical Security> (choose three)A. malware attacks on a networkB. vandalismC. slip or trip accidentsD. identity theftE. phishingF. unauthorised building accessAnswer: B, D, F

    QUESTION NO: 66The Cisco Smart Business Communications System offers support of third party applications. When using TimeCard View, What device is used by employees to click in and clock out?A. IP Phone

    B. secure routerC. wireless access pointD. time clock

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    Answer: AQUESTION NO: 67Which three are integrated Smart Applications included with the Cisco Unified Communications 500 Series? (choose three)A. TimeCard ViewB. Cisco WebEX PhoneConnectC. VoiceView Express

    D. Connected Data ProtectorE. Cisco Unified CallConnectorF. Smart Business SuiteAnswer: A, B, C

    QUESTION NO: 68Which three deployment scenarios does Cisco Configuration Assistant Support? (choose three)A. Cisco SR 500 in secure router mode, acting as a front end for Cisco Unified Communications 500B. Cisco SR 500 teleworker with Cisco Unified Communications 500 as VPN serverC. multi-site VPN with Cisco Unified Communications 500 platforms

    D. centralized Cisco Unified Communications Manager VE with Cisco Unified Communications 500 in SRST modeE. redundant Cisco Unified Communications 500 with primary-to-backup failoverF. Cisco Unified Communications 500 to Cisco Unified Communications Manager SIPtrunkAnswer: A, C, F