6.international tourism
TRANSCRIPT
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INTERNATIONAL TOURISM
INTRO. TO TOURISM
ORGANIZATIONS
Course 6
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TOURISM ORGANIZATIONS
Why should I be Interested?
General Purposes
Typologies/Models for Classification:
Membership servedGeographical area of responsibility
General purpose
Challenges
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TOURISM ORGANIZATIONS
WHY SHOULD I BE INTERESTED?
Hotels/Accomodations F&B Services
Transportation Services
Entertainment/Retail
Attractions
Destination Marketing Conventions & Meetings
Recreation/ResourceMangt.
Cultural/Historical Institutions Public Safety/Security
Public Utilities (Water-Energy-Sewer-Solid WastePostal-Others)
Public Policy/Legislation
The System of Tourism:
Interconnections between System Sectors:
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THE SYSTEM OF TOURISM
Influence by Public Policy & Legislation
Immigration/Communication/Transportation
Major source of Public Revenues/Taxes
Closely IntergratedProblems in one sector oftenimpact others
Myoptic Vision results in increased problems within
the system
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TOURISM ORGANIZATIONS
GENERAL PURPOSES: Promotion of Tourism & Travel
Communication & Cooperation Monitoring & Influencing Public
Policy/Legislation/Enforcement
Setting Professional Standards
Human Resource Development
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TOURISM ORGANIZATIONS
General PurposesConti:
Financial/Economical Development
Statistical Data Collection /Analysis /
Distribution
Direct Assistance (Planning & Development)
Trade Issues
Environmental & Social Issues:
Sustainable Tourism Development Protection of Cultural, Historical, & Social
Communities & Resources
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TOURISM ORGANIZATIONS
TYPOLOGY
Membership:
PUBLICGovernmental Organizations IE: ICAO (International Civil Aviation Organization)
PRIVATEIndustry Trade Organizations IE: WTTC (World Travel & Tourism Council)
MIXEDPUBLIC/PRIVATE MEMBERSHIP (I.E. Many local CVBs)
NGONon-Governmental Organizations LGOs Local-Government Organizations
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TOURISM ORGANIZATIONS
GEOGRAPHIC AREA OF CONCERN
INTERNATIONAL
REGIONAL
NATIONALINTER-REGIONAL
STATE
LOCAL
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TOURISM ORGANIZATIONS
INTERNATIONAL
World TourismOrganization (WTO)
International CivicAviation Organization
(ICAO) International Air
Transport Association(IATA)
World Travel &TourismAssociation (WTTC)
Others
ECONOMIC FOCUS:
Organization for
Economic Cooperation
& Development
(OECD) International Bank for
Reconstruction &
Development (IBRD)
European Union (EU)
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WORLDTOURISMORGANIZATION
Mission: Mission for the New MillenniumAs the leading
international organization in the field of travel and tourism,the World Tourism Organization (WTO) is vested by the
United Nations with a central and decisive role inpromoting the development of responsible, sustainableand universally accessible tourism, with the aim ofcontributing to economic development, internationalunderstanding, peace, prosperity and universal respect for,and observance of, human rights and fundamentalfreedoms. In pursuing this aim, the Organization paysparticular attention to the interests of the developingcountries in the field of tourism
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WORLDTOURISMORGANIZATION
Membership: Who can join the World Tourism Organization?WTO has
three categories of membership: Full Members, AssociateMembers and Affiliate Members. Full membershipis open to all sovereign States.
Associate membershipis open to all territories not responsible for
their external relations. Membership requires the prior approval of thegovernment which assumes responsibility for their external relations.
Affiliate membershipcomprises a wide range of organizations andcompanies working directly in travel, tourism and related sectors.These may include: airlines and other transport, hotels andrestaurants, tour operators and travel agents, banking institutions,insurance companies, travel assistance, publishing groups, etc.
Affiliate membership is made up of three groups, the WTO Business
Council, the WTO Education Council and the WTO Task Force onDestination Management. Affiliate membership requires endorsementby the government of the state in which the headquarters of theapplicant is located.
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TOURISM ORGANIZATIONS
INTERNATIONAL
World Travel & Tourism Council
Private /
Brussles, Belgium
Mission:
Influence over Public Sector (Govt.) in shaping tourism policy Industry Promotiom
Research
Reduction in Barriers
Sustainable Tourism
www.wttc.org
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TOURISM ORGANIZATIONS
INTERNATIONAL-ECONOMIC FOCUS
Organization For Economic Cooperation &
Development
Public / 27 + Members
Mission:
Facilitate Global Economic Development
Not Exclusive Focus on Tourism
Support Tourism Development in Developing Countries
Statistical AnalysisAnnual Report
www.oecd.org
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TOURISM ORGANIZATIONS
INTERNATIONAL-ECONOMIC FOCUS International Bank for Reconstruction &Development - The World Bank:
Public / Owned by 174 Countries
UN Agency
Mission:
Loans for Tourism Realted Infrastructure Projects in
Developing Countries
www.worldbank.org
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TOURISM ORGANIZATIONS
INTERNATIONAL-ECONOMIC FOCUS
World Trade OrganizationGATS:
General Agreement on Trade in Services Focus on Governmental Measures that affect services
between territories
Service Sectorial Classification ListSection for T&T Related
Services
European Union
Finance Tourism related investment & infrastructureprojects
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INTERNATIONAL
PROFESSIONAL
EXAMPLES:
World Association of Travel Agencies
International Sightseeing & Tours Association
Airports Council International
Hotel Catering & Institutional Management
Association
International Hotel & Restaurant Association
International Association of Tour Managers
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TOURISM ORGANIZATIONS
REGIONAL ASSOCIATIONS
Pacific Asia Travel Association
Caribbean Tourism Organization
Caribbean Hotel Association Tourism Council of South Pacific
Association of Southeast Asian Nations
Tourism Association
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REGIONAL TOURISM
ORGANIZATION:
Ie: The Caribbean Hotel Association (CHA) isdedicated to excellence in hospitality, leadership inmarketing, and sustainable growth in tourism, to thebenefit of its members and that of the wider
Caribbean community The Caribbean Hotel Association is a Federation of 35
national hotel associations, from Bermuda in the North,to Guyana in the South, from Barbados in the East toMexico and Belize in the West.
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
RESPONSIBLE FOR COUNTRYS TOURISMINDUSTRY:
Organize tourism promotion
Control activities of all tourism sectors
Provide coordniation for regional/national tourismdevelopment
Ministry or State Tourism OfficeSeperate orattached/level reflects level of importance
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
Four Key Governmental
Tourism Responsibilities:
Coordination of Tourism Activities
Legislation & Regulation
Planning & DevelopmentCoordination
Finance
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REASONSFORGOVERNMENT
INVOLVEMENTINTOURISM:
Political Reasons
International travel across borders
International relations
Japan 80s 10 M Program
Environmental Issues
Economics
Income, jobs, diversification, export, foreign earnings
Socialistic vs. Free enterprise systems
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MAJORGOVERNMENTALROLESIN
TOURISM:
Coordination
Policy setting
Legislation / regulation
Planning / financing Infrastructure development
Development /stimulation
Marketing & research
Training & education
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
National Governmental Coordination:
Agencies involved in:
Transportation
Natural & Biological Resources
(Agricultural/Fisheries/Parks/Reserves)Historical & Cultural Preservation
Health & Public Safety
Finance & Planning
Monetary PolicyLabor
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
Represent Country on International Scale Negotiate agreements
Organize marketing studies
Optimize tourism destinations/attractions/meetings
Support mutually beneficial trade/monetary regulations
Support technological transfers
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
Organize Tourism Services on International / NationalScale
Plan & Develop Tourism (Master Planning)
Regulate & Control Tourism Enterprises: Legislation/Taxation
Classifications
Inspections
Operatings Licenses
Financial Assistance
Standards
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
Publish statistics/surveys/studies
Promote International & Domestic Travel
Create structures/procedures to welcome & inform visitors
Provide professional training & education
Preserve/protect/manage
cultural/social/historical/environmental resources
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
Challenges:
Lack of resource support
Lip service from political parties
Failure to document tourism benefits/costs
Difficulty in measurement
Lack of tradition/visibility
Greater financial support for local administrations
(Cities/Attractions/Resorts)
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TOURISM ORGANIZATIONS
NATIONAL ORGANIZATIONS
SWISS TOURISM
USTourism Industries?
France: Direction du Tourisme
Spain: Instituto de Turismo de Espana UK: British Tourism Authority
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TOURISM ORGANIZATIONS
NATIONAL PROFESSIONAL
Non-Profit Organizations- represent many different
sectors including:
Hotels/Restaurants/Tourism Promotion (OPTBR, FIHR, FPTR)
Transportation (Limo/Cab/Bus/Charters/Bikes)
Rural Tourism (ANTREC - http://www.antrec.ro/)
Travel & Touroperators (ANATwww.anat.ro)
Convention & Meetings (Romanian Convention Bureau - RCB)
Winter sports resorts
Tour Guides
http://www.antrec.ro/http://www.anat.ro/http://www.anat.ro/http://www.antrec.ro/ -
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TOURISM ORGANIZATIONS
LOCAL ORGANIZATIONS
Government tourism commissions-legislatives
committees
Convention & Visitor Bureaus
Visitor Centers
Country/City/Area Tourism authorities
TOURISM ORGANIZATIONS
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TOURISM ORGANIZATIONS
KEY TREND IN
NATIONAL TOURISM ORGANIZATIONS
Formation of Public/Private/Partnerships:
Formation of P/P Commissions with taxing authorities
Creation of cost sharing (P/P) promotion campaigns
Obtaining Private Sector input in tourism/travel related
policy & legislation
TOURISM ORGANIZATIONS
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TOURISM ORGANIZATIONS
KEY CHALLANGES FACING ALL
ORGANIZATIONS:
Financial viability
Diversity in membership/intrests
Duplication
Taxation
Global competition
Perception of cooperation v.s.competition