7 ways to inform your media planning using social data

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March 2011

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Consumers are talking about brands more than ever before online. Social Media captures these conversations in various forms and if tapped right can uncover a vast array of information that can impact your media investments. Applying this knowledge to optimize your ad spend can generate efficiencies of more than 10 percent! Join Adweek and Networked Insights for a free webinar and dig deeper into Social Media data and get past GRPs & TRPs to uncover what consumers are talking about and where - just in time for the upfronts.In this webinar you will learn:* Value gained exploiting shows undervalued by Nielsen.* Hyper-segmentation approaches that go beyond "Adults 18 to 49."* How social can point the way to premium audiences at non-premium prices.* How to coordinate paid, earned, and owned assets to generate a "social lift" and make your spend go farther.

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Page 1: 7 Ways to Inform your Media Planning using Social Data

March  2011  

Page 2: 7 Ways to Inform your Media Planning using Social Data

2   ©  2011  Networked  Insights  

Why  use  social  data  to  inform  your  media  plan?  

Page 3: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  3  

Enterprise  Time  Spen

t    

Time  

Macro  Trends  

Page 4: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  4  

Enterprise  Time  Spen

t    

Time  

Data Gathering was strategic

Data Gathering

Insights

Actions

Macro  Trends  

Page 5: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  5  

Enterprise  Time  Spen

t    

The  Web  

Data Gathering was strategic

Data Gathering

Insights

Actions

Macro  Trends  

Time  

Page 6: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  6  

Enterprise  Time  Spen

t    

Time  

The  Web  

•  Rapid Learning was key to efficiency gains

•  Search Excelled

•  Google was the Champion

Data Gathering was strategic

Data Gathering

Insights

Actions

Macro  Trends  

Page 7: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  7  

Enterprise  Time  Spen

t    

Time  

The  Web  

Consumer  Web  

•  Rapid Learning was key to efficiency gains

•  Search Excelled

•  Google was the Champion

Data Gathering was strategic

Data Gathering

Insights

Actions

Macro  Trends  

Page 8: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  8  

Enterprise  Time  Spen

t    

Time  

The  Web  

Consumer  Web  

•  Rapid Learning was key to efficiency gains

•  Search Excelled

•  Google was the Champion

•  Exponential data growth causes data overload

Data Gathering was strategic

Data Gathering

Insights

Actions

Macro  Trends  

Page 9: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  9  

Enterprise  Time  Spen

t    

Time  

The  Web  

Consumer  Web  

•  Rapid Learning was key to efficiency gains

•  Search Excelled

•  Google was the Champion

•  Exponential data growth causes data overload

Data Gathering was strategic

Real-­‐Time  Web  

Data Gathering

Insights

Actions

Macro  Trends  

Page 10: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  10  

Enterprise  Time  Spen

t    

Time  

The  Web  

Consumer  Web  

•  Rapid Learning was key to efficiency gains

•  Search Excelled

•  Google was the Champion

•  Contextual Discovery leads to efficiency in Insight and actions

•  This is Networked Insights Core Technology

•  Exponential data growth causes data overload

Data Gathering was strategic

Real-­‐Time  Web  

Data Gathering

Insights

Actions

Macro  Trends  

Page 11: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  11  

While  innovaNve  product  jumpstarts  brands,  markeNng  quickly  becomes  the  differenNator    ‘Word  of  mouth’  has  become  ‘Word  of  web’        More  focused  brands  are  the  early  adopters  of  social  media-­‐driven  markeNng  

Brands  cannot  afford  to  outspend  their  ecosystem  

Page 12: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  12  

Networked  Insights  allows  brands  to    achieve  massive  media  efficiency  

Social  Data  is  the  key  to  efficiency  in  all  media  spend  (TV  and  digital;  paid,  owned,  and  earned)    At  least  10%  of  efficiency  across  the  enNre  media  spend    

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©  2011  Networked  Insights  13  

7  Ways  to  Use  Social  Media  in  Media  Planning  

Execu&ve  summary:  

1.  OpNmizaNon  of  Current  Buy  

2.  Finding  TV  shows  before  they  go  mainstream  

3.  Audience  SegmentaNon  

4.  MaximizaNon  of  Paid,  Owned,  Earned  Media  

5.  Finding  a  Celebrity  Endorser  

6.  IdenNfy  Content  That  Plays  to  a  Target  

7.  Integrate  Your  Brand  in  a  Show    

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14   ©  2011  Networked  Insights  

1.  OpNmizaNon  of  Current  Buy  

Finding  Diamonds  in  the  Rough  

² Nielsen  defines  market  value  of  a  show  by  Gross  RaNng  Points  (GRPs)  and  Target  RaNng  Points  (TRPs)  

²  Buying  shows  where  social  data  shows  a  highly  engaged  audience  and  tradiNonal  data  shows  low  GRPs/TRPs  produces  opNmized  buys  and  tremendous  value  

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15   ©  2011  Networked  Insights  

1.  OpNmizaNon  of  Current  Buy  

Finding  Diamonds  in  the  Rough  

² Nielsen  defines  market  value  of  a  show  by  Gross  RaNng  Points  (GRPs)  and  Target  RaNng  Points  (TRPs)  

²  Buying  shows  where  social  data  shows  a  highly  engaged  audience  and  tradiNonal  data  shows  low  GRPs/TRPs  produces  opNmized  buys  and  tremendous  value  

OUTPUT  Made  $7,000,000  perform  like  $10,000,000    

a  42%  Increase  In  Ad  Performance  

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©  2011  Networked  Insights  16  

2.  Finding  Shows  Before  They  Go  Mainstream    

Iden&fying  a  hit  before  it  goes  on  air  

²  TradiNonal  raNngs  need  an  audience  to  see  a  show  air  before  they  can  get  audience  reacNon  

²  Social  data  is  predicNve:  buzz  before  the  show  airs  can  point  the  way  to  a  great  buy  before  the  market  has  realized  the  high  value  

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©  2011  Networked  Insights  17  

2.  Finding  Shows  Before  They  Go  Mainstream    

Iden&fying  a  hit  before  it  goes  on  air  

²  TradiNonal  raNngs  need  an  audience  to  see  a  show  air  before  they  can  get  audience  reacNon  

²  Social  data  is  predicNve:  buzz  before  the  show  airs  can  point  the  way  to  a  great  buy  before  the  market  has  realized  the  high  value  

OUTPUT  Spent  $65,000  per  30-­‐second  spot  

rather  than  spending  $220,000  per  30-­‐second  spot    

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©  2011  Networked  Insights  18  

3.  Audience  SegmentaNon  

Targe&ng  audiences  through  hyper-­‐segmenta&on  

²  TradiNonal  metrics  lead  to  expensive  buys  for  shows  and  other  channels  that  can  deliver  along    only  a  few  key  demographics  

²  Social  data  can  find  audiences  through  context  and  conversaNon  leading  to  more  efficient  

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©  2011  Networked  Insights  19  

3.  Audience  SegmentaNon  

Targe&ng  audiences  through  hyper-­‐segmenta&on  

²  TradiNonal  metrics  lead  to  expensive  buys  for  shows  and  other  channels  that  can  deliver  along    only  a  few  key  demographics  

²  Social  data  can  find  audiences  through  context  and  conversaNon  leading  to  more  efficient  

OUTPUT  How  to  Reach  Premium  Viewers  Without  Paying  Premium  Pricing  

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©  2011  Networked  Insights  20  

4.  MaximizaNon  of  Paid,  Earned,  Owned  

Breaking  down  Silos  and  earning    social  liG  

²  These  themes  areas  have  ojen  been  run  by  separate  departments  within  a  brand  or  agency;  synergies  not  well  coordinated  

²  Social  data  can  help  sequence  these  areas  to  create  synergies  and  provide  social  lij  

October    1.2%  

February  0.7%  

March    0.2%  

April    0.7%  

May    0.7%  

July    1.7%  

August    2.6%  

September    0.3%  

June    0.1%  

Earned  Impressions  31,383,872  

Earned  Brand  Value*  $62,768  

Earned    Media    Ripple  

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©  2011  Networked  Insights  21  

4.  MaximizaNon  of  Paid,  Earned,  Owned  

Breaking  down  Silos  and  earning    social  liG  

²  These  themes  areas  have  ojen  been  run  by  separate  departments  within  a  brand  or  agency;  synergies  not  well  coordinated  

²  Social  data  can  help  sequence  these  areas  to  create  synergies  and  provide  social  lij  

OUTPUT  Spent  $18  million  instead  of  $30  million  on  new  product  launch    

October    1.2%  

February  0.7%  

March    0.2%  

April    0.7%  

May    0.7%  

July    1.7%  

August    2.6%  

September    0.3%  

June    0.1%  

Earned  Impressions  31,383,872  

Earned  Brand  Value*  $62,768  

Earned    Media    Ripple  

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©  2011  Networked  Insights  22  

5.  Finding  a  Celebrity  Endorser  

Find  the  intersec&on  of  Brand  X  and  Celebrity  Y  

²  Focus  groups  are  slow,  biased,  and  expensive  

² Quickly  and  efficiently  test  different  celebriNes  as  candidates  for  brand  endorsers  with  social  data  

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©  2011  Networked  Insights  23  

5.  Finding  a  Celebrity  Endorser  

Find  the  intersec&on  of  Brand  X  and  Celebrity  Y  

²  Focus  groups  are  slow,  biased,  and  expensive  

² Quickly  and  efficiently  test  different  celebriNes  as  candidates  for  brand  endorsers  with  social  data  

OUTPUT  Instead  of  spending  $  on  the  wrong  celeb  for  your  brand,  

spend  less  on  the  right  one  

Page 24: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  24  

6.  IdenNfy  Content  That  Plays  to  a  Target  

Fans  will  tell  you  what  they  like    

²  SomeNmes  other  brands  beat  you  to  the  punch  and  buy  up  an  exclusive  on  TV  

²  Social  data  analysis  can  quickly  idenNfy  the  same  audience  online  and  show  you  how  to  reach  the  same  impact  at  a  fracNon  of    the  price  

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©  2011  Networked  Insights  25  

6.  IdenNfy  Content  That  Plays  to  a  Target  

Fans  will  tell  you  what  they  like    

²  SomeNmes  other  brands  beat  you  to  the  punch  and  buy  up  an  exclusive  on  TV  

²  Social  data  analysis  can  quickly  idenNfy  the  same  audience  online  and  show  you  how  to  reach  the  same  impact  at  a  fracNon  of    the  price  

OUTPUT  How  to  make  $2  million  dollars  of  ad  budget  

deliver  $42  million  dollars  of  payback    

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©  2011  Networked  Insights  26  

7.  Integrate  Your  Brand  with  a  Show  

“Has  anyone  seen  this?  I  was  watching  the  premier  of  The  Walking  Dead  last  night  and  a  commercial  came  on  with  a  Corolla  S  that  was  driving  through  zombies.  It  was  amazing!  I  got  so  excited  I  almost  did  a  backflip  out  of  my  bed.”    ToyotanaNon.com  

What’s Being Discussed

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©  2011  Networked  Insights  27  

Bonus  Case  Study:  Super  Bowl  Fans  Pile  On!  

²  Teleflora  placed  only  one  ad,  but  had  the  highest  efficiency  of  spend  

²  Chrysler  had  the  highest  social  lij  —  377%—  but  they  had  to  spend  a  lot  more  to  get  it  

²  SenNment  is  always  a  factor,  and  Teleflora  did  well  with  79%  of  comments  posiNve  

²  Volkswagen  had  the  highest  posiNve  senNment  at  89%  

²  Chrysler  had  the  highest  negaNve  senNment  of  the  top  10  

²  Check  out  our  report  on  the  Oscars  –  featured  on  homepage  

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©  2011  Networked  Insights  28  

Our  Vision  is  to  help  you  plan  across  all    Paid  Owned  Earned  Media!  

Print,  Television,  Radio,  Magazines,  Cinema,  Outdoor,  Banners,  Direct  mail,  SEM/Paid  Search,  In-­‐store  media    

Owned  Brochure,  Retail  stores,    Company  website,  Microsite,  Community,  Facebook  Fanpage,  Mobile  apps,  etc.    

Paid  Word  of  mouth,  Facebook,  Twiper,  Digg,  Youtube,  Flickr,  Blogs,  Forums  

Earned  

Prospects   Customers   Advocates  

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29   ©  2011  Networked  Insights  

To  plan  more  than  $5  Billion  dollars  of  Media  Spend  in  2011  

Networked  Insights  uses  Earned  Media  

Page 30: 7 Ways to Inform your Media Planning using Social Data

©  2011  Networked  Insights  30  

Get  a  FREE  Copy  of  our  eBook  

Go  here    -­‐  http://bit.ly/5tricks  

Page 31: 7 Ways to Inform your Media Planning using Social Data

We  fuel  insights,  helping  brands  and  their  agencies  make  beper  markeNng  decisions.    

Founded  in  2006  by  industry  leaders  and    seasoned  entrepreneurs  in  the  fields  of  social    media  and  customer  intelligence.  

Headquartered  in  Madison,  WI,  with  offices    in  New  York  and  Chicago.    

   

Dan  Neely  608-­‐237-­‐1867                    [email protected]    networkedinsights.com