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    Introduction

    What is Insurance?

    Insurance is a legal contract that protects people from the financial costs those results from

    loss of life, loss of health, lawsuits, or property damage. Insurance provides a means for

    individuals & society to cope up with some of the risks faced in everyday life by everybody.

    People purchase contracts of insurance, called a Policy, from various insurance companies.

    Almost every person existing in this world is associated with insurance, directly or indirectly.

    Directly, in the sense that he/she has insured his/her life by some kind of insurance policy

    from any company. Indirectly, in the sense they must have insured the assets of their own for

    example their house, car, or anything else.

    Insurance can be divided into three categories.

    1. Life Insurance2. General Insurance3. Health Insurance.

    Life insurance is a contract for payment of a sum of money to the person assured (or failing

    him/her, to the person entitled to receive the same) on the happening of the event insured

    against. Usually the contract provides for the payment of an amount on the date of maturity

    or at specified intervals or at unfortunate death. The contract also provides for payment of

    premium periodically to the corporation by the assured.

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    General insurance includes many areas of insurance like marine, motor, engineering, health,

    fire, etc. The contract provides for the payment of an amount on the happening of some

    contingency. These types of contracts are annual in nature.

    OVERVIEW OF INDIAN INSURANCE MARKET

    The insurance landscape in India is undergoing a tectonic shift. Despite its more than

    teeming one billion populations, India still has a low insurance penetration of 1.95 percent,

    51st

    in the world. Although India boasts a saving rate of around 25 percent, less than 5

    percent is spent on insurance.

    With the entry of competition, the rules of the game have begun to change. The market is

    already beginning to witness a wide array of products from players whose number is set to

    grow. In such a scenario, the differentiators among the different players s products, pricing &

    service. What really increases the appeal of insurance is the benefit of protection of lives &

    assets from insurance products.

    Only 22% of the insurable population possesses life insurance. Whats more, in a country

    over billion people, life insurance premium forms only 1.8% of GDP indicate the extent of

    underinsurance. Recognizing the huge potential of the market & the need to make insurance,

    particularly the life insurance, available on a wider scale, the government opened the industry

    to private players in 1999 and was flooded with applications. Major international insures-

    Prudential & Standard life of UK, Sun Life of UK, Sun life of Canada & AIG, MetLife &

    New York Life of the US, to name a few-tied up with leading companies of India to reach

    out this vast market.

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    Today, the Indian Insurance industry has a dozen of private players, each of which are

    making strides in raising awareness level, introducing innovative products & increasing the

    penetration of life insurance in the vastly underinsured country. The success of effort is

    noteworthyprivate insurers captured nearly 9 percent of new business premium income in

    two years of operations.

    The biggest beneficiary of the competition amongst the life insurers is the consumer. A wide

    range of products, customer focused service & professional advice has become the mainstay

    in the industry. It is seen a dramatic increase in customer awareness, with penetration cutting

    across the socio-economic class & attracting people who have never purchased insurance

    before. With the heightened awareness comes a willingness to evaluate life insurance as an

    integral part of financial planning kit a significant change n earlier attitude, where insurance

    is purchased as a tax saving pool.

    Not only has there been shift in the perception of life insurance, but also the way t s sold.

    From being a purely advisors driven business, the sector has seen the emergence of a number

    of channels, including bank assurance, corporate agents & direct marketing. These channels

    though very new, are quickly gaining importance because they present customers multiple

    ways of approaching life insurers.

    There is also a huge improvement in service attitude & delivery making a customer a focus

    of each initiative. Technology has come to aid giving the platform, the reach & the ability to

    service each customer seamlessly. Multiple touch points have emerged contact centers,

    email, facsimile, websites, snail-mails etc.

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    On the products front, there are two trends that stand out. The days of high guaranteed return

    products, are over. Products are now priced flexibly, realistically, sustain ably.

    LIC of India has witnessed a decline in first year premium in FY03 while private players

    have witnessed a more than threefold premium growth because of reduction of guaranteed

    return products.

    First yr premium income (Rs. CR) 2002-03 2001-02

    Private Players 982 297

    LIC of India 11,343 14,843

    The other major change is the introduction of liquid, transparent & flexible policies, with

    linked products leading the brigade.

    While such products are more complex, there s a distinct set of investors who find such

    products appealing. As the market matures, the demand for unit link & related products will

    only increase.

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    COMPANY PROFILE

    MAX NEWYORK LIFE INSURANCE CO. LTD

    (Max new York life insurance is partnership between Max India ltd.(74%) and NewYork life insurance (26%).)

    (Registered Office: Max House, 1 Dr. Jha Marg, Okhla, New Delhi - 110020 IRDA -Registration No. 104)

    Max New York Life Insurance Company Ltd. is a joint venture between New York Life, a

    Fortune 100 company and Max India Limited, one of India's leading multi-business

    corporations. The company has positioned itself on the quality platform. In line with its

    vision to be the most admired life insurance company in India, it has developed a strong

    corporate governance model based on the core values of excellence, honesty, knowledge,

    caring, integrity and teamwork. The strategy is to establish itself as a trusted life insurance

    specialist through a quality approach to business.

    In line with its values of financial responsibility, Max New York Life has adopted prudent

    financial practices to ensure safety of policyholder's funds. The Company's paid up capital is

    Rs. 907.4 crore, which is more than the norm laid down by IRDA.

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    ax New York Life has identified individual agents as its primary channel of distribution. The

    Company places a lot of emphasis on its selection process, which comprises four stages -

    screening, psychometric test, career seminar and final interview. The agent advisors are

    trained in-house to ensure optimal control on quality of training.

    Max New York Life invests significantly in its training programme and each agent is trained

    for 152 hours as opposed to the mandatory 100 hours stipulated by the IRDA before

    beginning to sell in the marketplace. Training is a continuous process for agents at Max New

    York Life and ensures development of skills and knowledge through a structured programme

    spread over 500 hours in two years. This focus on continuous quality training has resulted in

    the company having amongst the highest agent pass rate in IRDA examinations and the

    agents have the highest productivity among private life insurers.

    337 agent advisors have qualified for the Million Dollar Round Table (MDRT) membership

    in 2007. MDRT is an exclusive congregation of the worlds top selling insurance agents and

    is internationally recognized as the standard of excellence in the life insurance business.

    Having set a best in class agency distribution model in place, the company is spearheading a

    major thrust into additional distribution channels to further grow its business. The company

    is using a five-pronged strategy to pursue alternative channels of distribution. These include

    the franchisee model, rural business, direct sales force involving group insurance and

    telemarketing opportunities, banc assurance and corporate alliances.

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    Max New York Life offers a suite of flexible products. It now has 43 life insurance products

    and 8 riders that can be customized to over 800 combinations enabling customers to

    choose the policy that best fits their need.

    HISTORY :

    The story of Max is the story of Enterprise, Perseverance, and Credibility. These have

    enabled our birth, energized our life, and continue to define our path forward. We have

    tempered Enterprise with Knowledge, Perseverance with Systems and Processes, Credibility

    with Values and Operating Principles, to create business acumen and culture, uniquely our

    own. This has led us to believe in People. To recognize human capital as our most vital

    resource and our greatest intrinsic worth.

    Enterprise and Knowledge have led us to find the 'new' through the 'unknown'. We have

    grown with a 'hands on' approach. With the building blocks of Enterprise, Knowledge, and

    People, we have created diverse businesses from the ground up. Each of these, has emerged

    as a distinguished organization. Our mature businesses enjoy leadership positions in their

    area of activity; our emerging businesses are well on their way to creating industry

    benchmarks.

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    VISION:

    To be one of the Indias most admired corporate for service excellenceMISSION:

    Establish niche services businesses in life insurance, health care and clinical research Life insurance and health care.convergence! Rank amongst top 3 players in each niche Partner with best in class world leaders Create service excellence in all business.

    PRODUCTS OF MNYL

    WHOLE LIFE INSURANCEWhole Life Participating Insurance provides an insurance cover that is guaranteed for your

    entire life. This policy also builds cash value, which you can use during your lifetime to fund

    any unforeseen needs either by surrendering accumulated PUAs (explained below) or taking

    a loan. In addition this policy is also eligible for bonuses.

    .

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    CHIDRENS ENDOWNMENTChildren's Endowment Participating Insurance to age 18/24 with whole life option enables

    you to provide for specific needs of your growing children.

    Child Endowment to Age 18 enables you to provide for higher education of yourchild.

    Child Endowment to Age 24 enables you to provide for the best possible wedding ofyour child and also builds cash value, which you can use during to fund any

    unforeseen needs by taking a loan. In addition this policy is also eligible for bonuses.

    LIFE GAIN PLUS ENDOWMENTLife Gain Plus Endowment (Participating) Policy

    Provides you with an insurance cover that is guaranteed during the tenure of the policy. This

    policy also builds cash value, which you can use during your lifetime to fund any unforeseen

    needs either by surrendering accumulated PUAs (explained below) or taking a loan. In

    addition this policy is also eligible forbonuses.

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    MARKET PROFILE

    Wide range of Products and Services. 41 years experience as investment advisors and Financial Planners More than Seven Lakh satisfied clients all over India Countrywide network of 109 branches Over 12000 NRI clients across the globe. Personalized wealth management advice. 24x7 online accessibility through www.maxnewyorklife.com Strong team of qualified and experience professional including CAs, MBAs,MBEs,

    CFPs,CSs and others.

    SEBI- Approved Category I Merchant Bankers. Group Co. BCIBL is an IRDAlicensed Direct Insurance Broker.

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    SWOT ANALYSIS

    STRENGTHS

    The Investment Banking Group, a crack term of highly qualified, experienced andmotivated professionals, delivers Max new york life insurances Investment Banking

    Service.

    Max newyork life insurance is a strongly research-driven organization. The Maxnewyork life insurance centre for Investment Research comprises highly qualified and

    talented professional who constantly monitor the market and collect, collate, analyes

    and disseminate valuable information.

    With over 120 offices in 50 cities and a network of over 10,000 Advisor Associate,we assure you a pan-India reach.

    Max newyork life insurance enjoys a extremely cordial relationship with majorinstitution in the financial markets such as banks, insurance companies, mutual fund

    houses, PF Trust, educational trust, act.

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    WEAKNESSES

    The systems are not automobile so manual intervention is reqired, hence processbecomes time consuming.

    Limited expose for Max Newyork life insurance is 4 times as compared to othercompetitive firms it is 10-12 times.

    No categorization of stock e.g they treat reliance as same as that of any low categorycompanies.

    No major support from research team for short term investment.

    OPPORTUNITIES

    India is one of the few developing economy growing at a rate of 6-7%. Whereas restof the world is either contracting or growing at a rate of 1% or less and financial

    service sector is 1 of the major growing sector.

    Out of total population around 100 crore people 4 crore have de-mat account. Max Newyork life insurance has client conservative approach so by using the strategy

    the client should make more profits as compared to other.

    Indian economy is becoming a default destination for global investors, hence foreignfunds for this year is close to 66000crore hence Indian stock markets are booming so

    bajaj can capitalized on this growing phase of Indian stock markets.

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    THREATS

    Well-established players like India bulls, kotak, etc. they are offering higher servicesto the clients hence they are tough in breaking.

    Infrastructure supporting is very less so client face lot of issue because of technology. They do not provide funding to clients as other firms do.

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    ANALYSIS OF FINANCIAL REPORT

    FINANCIAL STATEMENT ANALYSIS

    Financial analysis is the selection, evaluation, and interpretation of financial data, along with

    other pertinent information, to assist in investment and financial decision-making. Financial

    analysis may be used internally to evaluate issues such as employee performance, the

    efficiency of operations, and credit policies, and externally to evaluate potential investments

    and the credit-worthiness of borrowers, among other things. The analyst draws the financial

    data needed in financial analysis from many sources. The primary source is the data provided

    by the company itself in its annual report and required disclosures. The annual report

    comprises the income statement, the balance sheet, and the statement of cash flows

    statements.

    Financial statement analysis is important to boards, managers, payers, lenders, and others who

    make judgments about the financial health of organizations. One widely accepted method of

    assessing financial statements is ratio analysis, which uses data from the balance sheet and

    income statement to produce values that have easily interpreted financial meaning . With a great

    understanding of the balance sheet & p&l account and how it is constructed, we can look at

    some techniques to analyze the information contained within the balance sheet & P&L

    account.

    Analysis means establishing a meaningful relationship between various items of the two

    financial statements with each other in such a way that a conclusion is drawn. By financial

    statements we mean two statements:

    1. Profit and loss Account or Income Statement

    2. Balance Sheet or Position Statement

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    3. Cash Flow Statement

    4. Ratio Analysis

    Profit and loss Account or Income Statement

    A financial statement that summarizes the revenues, costs and expenses incurred during a

    specific period of time - usually a fiscal quarter or year. These records provide information

    that shows the ability of a company to generate profit by increasing revenue and reducing

    costs. The P&L statement is also known as a "statement of profit and loss", an "income

    statement" or an "income and expense statement".

    Balance Sheet or Position Statement

    A financial statement that summarizes a company's assets, liabilities and shareholders'

    equity at a specific point in time. These three balance sheet segments give investors an idea

    as to what the company owns and owes, as well as the amount invested by the shareholders.

    The balance sheet must follow the following formula:

    Assets = Liabilities + Shareholders' Equity

    Cash Flow Statement

    The cash flow statement shows how much cash comes in and goes out of the company over

    the quarteror the year. At first glance, that sounds a lot like the income statement in that it

    records financial performance over a specified period. But there is a big difference between

    the two.

    http://www.investopedia.com/terms/c/cashflowstatement.asphttp://www.investopedia.com/terms/q/quarter.asphttp://www.investopedia.com/terms/i/incomestatement.asphttp://www.investopedia.com/terms/i/incomestatement.asphttp://www.investopedia.com/terms/q/quarter.asphttp://www.investopedia.com/terms/c/cashflowstatement.asp
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    Ratio Analysis: A tool used by individuals to conduct a quantitative analysis of

    information in a company's financial statements. Ratios are calculated from current year

    numbers and are then compared to previous years, other companies, the industry, or even the

    economy to judge the performance of the company. Ratio analysis is predominately used by

    proponents of fundamental analysis.

    PURPOSE:

    The main purpose of analyzing the financial statement are the following:-

    To assess past performance and current financial position. To make predictions about the future performance of a company

    Financial Statement of the company

    Total Revenue increased by 20% to Rs. 5,813 crores in 2010-11 over previous year. First Year Premium recorded a growth of 11 % over previous year to Rs. 2,061 crores

    in 2010-11.

    Renewal premium income grew by 25% over previous year to Rs. 3,751 crores in2010-11.

    Net Profit has increased to Rs. 283 crores, 12 times higher than previous year.

    Assets under management rose to Rs. 13,836 crores, a growth of 37% over last year.

    The cost to premium ratio improved 400 basis points to 38%. Has amongst the highest conservation ratio at 82%. Solvency capital ratio at 365% was significantly higher than the mandated 150%.

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    Cumulative sum assured is over Rs. 1,54,000 crores, up by 25% over previous year.

    Financial Year (FY) 2010-11 (April 2010March 2011) comparedwith FY 2009-10 (April 2009March 2010).

    Revenue

    The Total Revenue for FY 2010-11 increased by 20% to Rs.5,812 crore with new business

    premium growing 11% to Rs.2,061 Crore and the renewal premium recording a growth of

    25% to Rs.3,751 crore.

    (31 Mar 11) (Rs.

    Crs)

    (31 Mar 10) (Rs.

    Crs)

    Change

    %

    Premium Income 5,812 4,861 20%

    Sum Assured in force 154,687 123,288 26%

    Asset Under

    Management

    13,836 10,116 37%

    Profit for the year 283 24 1079%

    Max New York Life believes Adjusted Individual First Year Premium is the true indicator to

    measure new business success. During the financial year 2010-11, on this parameter, the

    company achieved income of Rs. 1,726 Crore recording a growth of 9% over the previous

    financial year where as both the industry and private players have recorded a decline of 8%

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    and 20% respectively. Consequently the private market share of the company also increased

    by 199 bps to 7.5%.

    Post 1st September 2010, after the new ULIP guidelines came into force, Max New York

    Life Insurance has outperformed the industry every month. Cumulatively, in this seven

    months period the total industry and private insurers recorded a decline of 19% and 35%

    respectively while Max New York Life grew by 10%.

    The companys conservation ratio which is amongst the highest at 82% is testimony to its

    commitment towards customers.

    Cost Management

    During the year the company undertook cost management initiatives which had its impact

    during the last quarter of the year and its full year impact would be visible in Financial Year

    2011-12. The cost ratio improved 4 percentage points to 38%.

    Net Profit

    During the FY 2010-11, Max New York Life Insurance, recorded the Net Profit of Rs.283

    crore, 12 times the profit recorded in the previous year. This impressive rise in net profit was

    a result of continued revenue growth coupled with better productivity and cost efficiency.

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    Solvency Margin & Capital

    The solvency margin of the company stood at 365% for FY 2011 as compared to 322% for

    the corresponding period previous year. Max New York Life maintained more than 2 times

    solvency margin as compared to the margin mandated by IRDA.

    The companys paid up capital (including share premium) as on March 31st 2011 was at Rs.

    1,976 crs.

    Sum Assured and Assets Under Management

    The total sum assured increased to Rs. 1,54,687 crore recording a growth of 26%. This

    increase in sum assured is an outcome of the companys enhanced focus on long-term

    savings and protection.

    During the financial year 2010-11 the Assets Under Management recording a growth 37% to

    Rs.13,836 Crore.

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    RATIO ANALYSIS

    CURRENT RATIOCurrent Ratio = Current Asset

    Current Liability

    Interpretation:

    An ideal solvency ratio is 2. The ratio of 2 is considered as a safe margin of solvency due to

    the fact that if current assets are reduced to half (i.e.) 1 instead of 2, then also the creditors will

    be able to get their payments in full. But here the current ratio is less than 1 and more than 0

    which shows that the current assets less to the current liabilities which is not satisfactory as

    Year Current Assets

    (Rs. In crores)

    Current Liabilities

    (Rs. In crores)

    Current Ratio

    2010 6294.01 8378.04 0.75

    2011 6765.39 10834.99 0.62

    0

    0.2

    0.4

    0.6

    0.8

    2010 2011

    AxisTitle

    Current ratio

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    the safety margin is very less or zero. Therefore company should keep more current assets so

    that it can maintain a satisfactory safety margin

    LIQUIDITY RATIO:

    Quick Ratio = Total Quick Assets

    Total Current Liabilities

    Quick Assets = Total Current AssetsInventory

    Year Total Quick Assets

    (Rs. In crores)

    Total Current

    Liabilities (Rs. In

    crores)

    Quick Ratio

    2010 5845.45 8378.04 0.69

    2011 6199.28 10834.99 0.57

    0

    0.2

    0.4

    0.6

    0.8

    20102011

    AxisTitle

    Quick Ratio

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    Interpretation:

    A quick ratio of 1:1 is considered favourable because for every rupee of current liability, there

    is at least one rupee of liquid assets. A higher value of ratio is considered favourable. Here this

    ratio is less than 1 in both of the previous as well as current year which is close to 1 which i.e.

    not satisfactory. This means the company has not managed its funds properly in this particular

    period. Therefore they should rationally utilise its funds to maintain an idealliquid ratio.

    DEBT EQUITY RATIODebt equity ratio = Debt

    Equity

    Debt = Debt means long term loan

    Equity = shareholders fund + reserve

    0

    1

    2

    2010 2011

    Debt Equity ratio

    Debt Equity ratio

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    Year Debt

    (Rs. In crores)

    Equity

    (Rs. In crores)

    Debt Equity Ratio

    2010 25931.44 19729.61 1.31

    2011 35761.82 19761.82 1.8

    Interpretation:

    The ratio shows the extent to which funds have been provided by long-term creditors as

    compared to the funds provided by the owners. Here the Debt-Equity ratio for the above

    period is always high. This shows more relying on outside funds as compared to internal

    sources of capital, in its capital structure. From the long-term lenders point of view this ratio is

    not satisfactory.

    PROPRIETORY RATIO:Proprietory Ratio = Shareholders Fund

    Total Assets

    0

    0.05

    0.1

    0.15

    0.2

    0.25

    0.3

    2010 2011

    Ax

    isTitle

    Proprietory Ratio

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    Years Shareholder's Funds

    (Rs. In crores)

    Total Assets

    (Rs. In crores)

    Proprietory Ratio

    2010 19761.82 71702.01 0.27

    2011 19729.61 90388.42 0.21

    Interpretation:

    Proprietory Ratio estalishes the relationship between proprietors fund and total assets. Proprietory

    ratio was 27% in 2010, after that was 21% in year 2011. Hence it leads to the conclusion

    owners have More than 20% stake in the total assets of the bank. It is good sign as far the long

    term solvency is concerned.

    FIXED ASSETS TURNOVER RATIO:Fixed Assets Turnover Ratio = Cost of goods sold or Sales

    Net Fixed Assets

    0

    1

    2

    3

    4

    2010 2011

    Fixed Assets Turnover Ratio

    Fixed Assets Turnover Ratio

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    Interpretation:

    The objectives of calculating fixed asset turnover ratio are to establishes whether the

    investment in fixed asset justified in raltion to the sales achived. The fixed assets turnover

    ratio has been consistently increasing. It indicates that fixed assets have been effectively used

    in the business without much additional investment in the period of study and also the capital

    is not blocked in fixed assets

    NET PROFIT RATIONet profit ratio = Net profit X 100

    Net sales

    Year Sales

    (Rs. In crores)

    Net Fixed Assets

    (Rs. In crores)

    Fixed Assets

    Turnover Ratio

    2010 3549.87 2744.51 1.29

    2011 4214.56 1400.98 3.08

    20

    21

    22

    23

    2010 2011

    NPR

    NPR

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    Interpretation:

    Net profit ratio establishes the relationship between net profit and net sale it shows the

    percentages of net profit earned on Sales. Although both the sales and net profit have

    increased during the above period but the Net Profit Ratio is declining continuously. This is

    because of the reason that net profits have not increased in the same proportion as of the sales.

    OPERATING PROFIT RATIO:This ratio is calculated as follows:

    Operating Profit Ratio = Operating Profit X100

    Net Sales

    Year Net Profit

    (Rs. In crores)

    Sales

    (Rs. In crores)

    Net Profit Ratio

    (in %)

    2010 748.40 3549.87 21.08

    2011 962.13 4214.56 22.82

    0

    5

    10

    15

    20

    25

    2010 2011

    AxisT

    itle

    OPR

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    Year Operating Profit

    (Rs. In crores)

    Sales

    (Rs. In crores)

    Operating Profit

    Ratio (in %)

    2010 6612.7 35498.7 18.62

    2011 9712.8 42145.6 23.04

    Interpretation:

    In the year 2010 the operating profit is 18.62%. After that it has been consistently gaining

    momentum in 2011it was 23.4. This is due to the reason that operating expenses have been

    increased more as compared to sales during the above period consequently reducing the

    operating profits. This ratio is computed to establish relationship between operating costs and

    net sales. This ratio indicates the proportion that the cost of sales or operating cost bear to

    sales.

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    GROSS PROFIT RATIO

    Gross profit ratio = Gross profit X 100

    Net sales

    Year Gross Profit

    (Rs. In crores)

    Sales

    (Rs. In crores)

    Operating Profit

    Ratio (in %)

    2010 262324 35498.7 18.62

    2011 159488 42145.6 23.04

    Interpretation

    Gross Profit Ratio provides guidelines to the concern whether it is earning sufficient profit to

    cover administration and marketing expenses and is able to cover its fixed expenses. The gross

    profit ratio of current year is compared to previous years ratios or it is compared with the

    ratios of the other concerns. The minor change in the ratio from year to year may be ignored

    but in case there is big change, it must be investigated.

    0

    5

    10

    15

    20

    25

    2010 2011

    AxisTitle

    GPR

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    EARNING PER SHARE:

    Earning Per Equity Share = Net Profit after TaxPrefrence Dividend

    No. of Equity shares

    Year Net Income Available For

    Shareholders

    (Rs. In crores)

    No. Of Equity

    Shares

    EPS

    2010 748.40 78.563 9.5

    2011 962.13 86.254 11.15

    Interpretation:

    Earnings Per Share is the most commonly used data which reflects the performance and

    prospects of the company. It affects the market price of shares. Here the Earning Per Share is

    shows that in the year 2011 Earnings Per share is increasing due to incline in profits. This

    ratio helps in evaluating the prevailing market price of the share in the light of profit earning.

    8.5

    9

    9.5

    10

    10.5

    1111.5

    2010 2011

    AxisTitle

    EPS

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    CONCLUSION

    Our exhaustive research in the field of Life Insurance threw up some interesting trends which

    can be seen in the above analysis. A general impression that we gathered during Data

    collection was the immense awareness and knowledge among people about various companies

    and their insurance products. People are beginning to look beyond LIC for their insurance

    needs and are willing to trust private players with their hard earned money.

    People in general have been impressed by the marketing and advertising campaigns of

    insurance companies. A high penetration of print, radio and Television Ad campaigns over the

    years is beginning to have its impact now.

    Another heartening trend was in terms of people viewing insurance as a tax saving and

    investment instrument as much as a protective one. A very high number of respondents have

    opted for insurance for such purposes and it shows how insurance companies have been

    successful to attract public money in recent times.

    The general satisfaction levels among public with regards to policy and agents still requires

    improvement. But therein lies the opportunity for a relative player like Max New York Life.

    LIC has never been known for prompt service or customer oriented methods and Max New

    York Life can build on these factors

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    References

    1. http://www.maxindia.com

    2. http://www.newyorklife.com

    3. http://www.maxnewyorklife.com

    4. http://www.irda.com

    5. http://www.iciciprudential.com

    6. http://www.lic.com

    http://www.maxindia.com/http://www.maxindia.com/http://www.newyorklife.com/http://www.newyorklife.com/http://www.maxnewyorklife.com/http://www.maxnewyorklife.com/http://www.irda.com/http://www.irda.com/http://www.iciciprudential.com/http://www.iciciprudential.com/http://www.lic.com/http://www.lic.com/http://www.lic.com/http://www.iciciprudential.com/http://www.irda.com/http://www.maxnewyorklife.com/http://www.newyorklife.com/http://www.maxindia.com/
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