9-mcoles strategic plan progress report 12-10-14 · strategy: focus on social media and face ......

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Michigan Commission on Law Enforcement Standards 106 W Allegan St., Suite 600, PO Box 30633 Lansing, MI Tel 517‐322‐1417 Fax 517‐636‐4774 MCOLES STRATEGIC PLAN PROGRESS REPORT REPORT DATE PREPARED BY December 10, 2014 Hermina Kramp GOAL 1 INCREASE OUTREACH OPPORTUNITIES. OVERVIEW OF GOAL / STRATEGIC OBJECTIVES STRATEGIC OBJECTIVES DUE DATE ASSIGNED TO NOTES 1.1. Create a marketing plan focused on promoting MCOLES as the primary resource for law enforcement July 1, 2014 Commission & Staff Committee This is an area in which we will have to have significant participation from the commissioners to accomplish. 1.2. Increase two‐way communications with potential new recruits, funding sources, and stakeholders through the use of relevant technology. Strategy: Focus on social media and face‐ to‐face contact. January 1, 2015 Commission & Staff This is an area in which we will have to have significant participation from the commissioners to accomplish. 1.3 Increase direct contact with national and regional criminal justice and public safety professionals January 1, 2016

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MichiganCommissiononLawEnforcementStandards106WAlleganSt.,Suite600,POBox30633Lansing,MITel517‐322‐1417Fax517‐636‐4774

MCOLES STRATEGIC PLAN PROGRESS REPORT

REPORT DATE PREPARED BY

December10,2014 HerminaKramp

GOAL 1    INCREASE OUTREACH OPPORTUNITIES.

OVERVIEW OF GOAL / STRATEGIC OBJECTIVES

STRATEGIC OBJECTIVES DUE DATE ASSIGNED TO NOTES 1.1.CreateamarketingplanfocusedonpromotingMCOLESastheprimaryresourceforlawenforcement

July1,2014 Commission&StaffCommittee

Thisisanareainwhichwewillhavetohavesignificantparticipationfromthecommissionerstoaccomplish.

1.2.Increasetwo‐waycommunicationswithpotentialnewrecruits,fundingsources,andstakeholdersthroughtheuseofrelevanttechnology.Strategy:Focusonsocialmediaandface‐to‐facecontact.

January1,2015 Commission&Staff

Thisisanareainwhichwewillhavetohavesignificantparticipationfromthecommissionerstoaccomplish.

1.3Increasedirectcontactwithnationalandregionalcriminaljusticeandpublicsafetyprofessionals

January1,2016

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STRATEGIES/ACTION PLANS

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

1.1CreateamarketingplanfocusedonpromotingMCOLESastheprimaryresourceforlawenforcementbyJuly1,2014.

July1,2014 Commission&Committee

Thisisanareainwhichwewillhavetohavesignificantparticipationfromthecommissionerstoaccomplish.

STRATEGIES/TASKS  

STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. DevelopapackagethatcanbeusedbyCommissionersandstafftoeducatethefieldandthepubliconthemissionandmandatesofMCOLES.

2. On‐goinginitiativestobeincludedinthepromotionalandeducationalmaterialsinclude:A. UsingtheexistingMCOLESWebresources:

a. LawEnforcementAgencylisting,b. EmploymentOpportunitiespage,andc. In‐ServiceTrainingRegistry

B. Usingagencyauditstoeducatethefieldonavarietyofalreadyexistingprogramsandstandards.

C. PresentingtheAdvisoryIn‐ServiceTrainingStandardsatmeetingsandconferences.

July 1, 2014 July 1, 2014

Staff committee ED, Full Commission Administrative & Licensing Services (LSS) Standards Compliance (SCS) Standards Compliance (SCS) & Career Development

A number of information al documents and pamphlets addressing specific requirements and services have been developed and are being used by the Executive Director and staff when in the field.     These site visits were recently used to also explain the self‐assessment tool that was being distributed as a pilot project of CLEAR.   This education is on‐going.  We have received numerous comments from agencies that have been inspected about how helpful the process is and how much is learned from the Field Reps when they conduct these.   At the November 5, 2014 meeting staff present to the Commission the Mental Health Response Curriculum for adoption as an advisory in‐service training standard.  It was adopted by the Commission.  Dave Harvey received a thank you letter on the good work from Senator Bruce Caswell who had requested we look into this.  

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D. ContinuingtopublicizetheMilitaryPoliceBasic

TrainingProgramthroughindividualandagencycontacts.

E. ContinuingtosupporttheCPLInstructorProgram

throughcontactswithagenciesandinstructors.

F. ContinuingtosupporttheMCOLESSpeedMeasurementStandardsthroughpresentationsandcontactswithagenciesandinstructors.

G. ContinuingtoscheduleanddeliverDomestic

ViolenceTrainingstatewide.

H. ContinuingtoscheduleanddeliverSexualAssaultTrainingstatewide.

I. ContinuingtosupportthefieldthroughmaintenanceoftheMCOLESstatewideMentalHealthResponsetraining.

J. ContinuingtopromotetheMCOLESActiveDuty

FirearmsStandardthroughcontactswiththefieldandinstructors.

K. Beginusingpressreleasesonsignificantissues

(oranythingofinteresttothepubliconlawenforcement)

L. Approachmedia(TV–SocialmedialikeYouTube)

withlocalacademiestoshowactionfootageofrecruittraining–encouragelocalofficialstovisitacademies

Career Development Career Development Career Development Executive Executive Career Development ALL ED, Commission ED, Commission Standards Compliance

          A grant funded contractor with expertise in law enforcement and domestic violence training was recently hired to assist in this area. A grant funded contractor with expertise in law enforcement and domestic violence training was recently hired to assist in this area.  At the November 5, 2014 meeting the Commission adopted the Mental Health Response Curriculum as an advisory in‐service training standard.               

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M. PublishonemonthlycalendarofallMCOLES

scheduledeventsontheweb(openings,graduations,ceremonies,Commissionmeetings,etc.)

N. ResearchandbecomeinvolvedinlocalISDCJ

programsandsetuppresentationsonstandards–presenttolocalschooldistrictswhenrequested(DarnelldoesthisnowinDetroitandUtica)

O. AttendCareerFairsatcolleges/universitieswith

academies(Frequentlywedothisnow,butnotseekingitoutasapriority)

P. Discover/developqualityteleconferencingtechnologyforCommissionmeetings,trainingdirectorsandacademyinstructors

Q. Identifyandmeetwithregionalmilitaryrecruiting

officesandseparationspecialiststoeducateontheMPAcademysessions.

R. ExpandregionalMITNtrainingsessions,andMJTgrantapplicationandawardworkshopsdemonstratingthestreamlinedreportingprocess.

Administrative & Licensing Services Standards Compliance ED, Standards Compliance Administrative a& Licensing Services Career Development & Standards Compliance Administrative & Licensing Services

         The Executive Director and the Field Reps attend these routinely.  Dave Harvey just attended one at Madonna.      Dave Harvey has spoken with two recruiting offices one in SE Michigan and one in the NW about the MP Program.  Dave has also attended 3 events held by the military to assist in transitioning returning vets into civilian life.    MITN training has been expanded into regional sessions scheduled around the state to meet the demand in these various areas.  The MJTF award workshops have also been regionalized for 2015.  The regionalizing of the application workshops will have to wait for the new business model the Commission is working on to address the lack of grant funds for 2016.  

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STRATEGIES/ACTION PLANS (CONTINUED)

STRATEGIC OBJECTIVE DUE DATE ASIGNED TO STATUS

1.2Increasetwo‐waycommunicationswithpotentialnewrecruits,fundingsources,andstakeholdersthroughtheuseofrelevanttechnologybyJanuary1,2015.Strategy:Focusonface‐to‐facecontactandsocialmedia.

January1,2015 Commission&Staff

Thisisanareainwhichtheentireorganizationhasarole.Usingthemarketingplangeneratedin1.1Commissionerscanalsotakeanactivepart.

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1.2.1FACE‐TO‐FACECONTACTSTRATEGY

1. Useagencyauditstoeducatethefieldonavarietyofalreadyexistingprogramsandstandardsincluding:

2. PresenttheAdvisoryIn‐ServiceTrainingStandardsatmeetingsandconferences.

3. ContinuetopublicizetheMilitaryPoliceBasicTrainingProgramthroughindividualandagencycontacts.

4. ContinuetosupporttheCPLInstructorProgramthroughcontactswithagenciesandinstructors.

5. ContinuetosupporttheMCOLESSpeedMeasurementStandardsthroughpresentationsandcontactswithagenciesandinstructors.

6. ContinuetoscheduleanddeliverDomesticViolenceTrainingstatewide.

On‐goingOn‐goingOn‐goingOn‐goingOn‐goingOn‐going

Standards Compliance (SCS) Standards Compliance (SCS) & Career Development ED, Career Development Career Development Career Development Executive Section

These site visits were recently used to also explain the self‐assessment tool that was being distributed as a pilot project of CLEAR.TheEDandstaffhavebeendoingthisonanon‐goingbasisandhavereceivedpositivefeedback.

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7. ContinuetoscheduleanddeliverSexualAssaultTrainingstatewide.

8. Continuetosupportthefieldthroughmaintenanceof

theMCOLESstatewideMentalHealthResponsetraining.

9. ContinuepromotingtheMCOLESActiveDutyFirearmsStandardcontactswiththefieldandinstructors.

10. ResearchandbecomeinvolvedinlocalISDCJprogramsandsetuppresentationsonstandards–presenttolocalschooldistrictswhenrequested(DarnelldoesthisnowinDetroitandUtica)

11. AttendCareerFairsatcolleges/universitieswithacademies(Frequentlywedothisnow,butnotseekingitoutasapriority)

12. IdentifyandmeetwithregionalmilitaryrecruitingofficesandseparationspecialiststoeducateonMPAcademy

13. Face‐to‐facecontactswithstakeholdersincludeexpandedregionalMITNtrainingsessions,andMJTgrantapplicationandawardworkshopsdemonstratingthestreamlinedreportingprocess.

On‐goingOn‐goingOn‐goingOn‐goingOn‐going

Executive Career Development ALL Standards Compliance Standards Compliance Administrative & Licensing Services ED, Career Development

HerminacontinuestoparticipatewiththeDomesticandSexualViolencePreventionandTreatmentBoard’sCross‐disciplinaryTaskForcetoassistinthedevelopmentofastatewidemodelpolicy.CareerDevelopmentusedagroupofSME’stodevelopthistrainingintoanAdvisoryIn‐ServiceTrainingStandard. It was adopted by the Commission.  Dave Harvey received a thank you letter on the good work from Senator Bruce Caswell who had requested we look into this. 

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1.2.2‐S0CIALMEDIASTRATEGY

1. DevelopFacebookpresence;Twitteraccount/BLOG

forHarvey/MCOLES.

2. Discover/developqualityteleconferencingtechnologyforCommission,trainingdirectorsandacademyinstructors

Administrative & Licensing Services Administrative & Licensing Services

TheMCOLESFacebookPagewenton‐lineonAugust25.Wehavehadverypositivefeedbackandpostings.

Page8

STRATEGIES/ACTION PLANS (CONTINUED)

STRATEGIC OBJECTIVE DUE DATE ASIGNED TO STATUS

1.3IncreasedirectcontactwithnationalandregionalcriminaljusticeandpublicsafetyprofessionalsbyJanuary1,2016.

January1,2016

Commission&Staff

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. ContinuetheExecutiveDirector’sinvolvementin

IADLEST

2. ContinuetohavetheDeputyExecutiveDirectorinvolvedincross‐disciplinaryactivitiesrelatedtothefederalViolenceAgainstWomenAct.

3. ContinuetoparticipateingroupsdevelopingmaterialsandprovidingservicestoveteransthroughtheMilitaryPoliceBasicTrainingProgram.(WC)—NationalGovernor’sAssociationpresentation.

On‐going

On‐going

On‐going

ED&DEDDEDCareerDevelopment

Thisresultedinthedirector’sparticipationinassistingtheCountryofNigeriainsettingupitspolicetrainingprogram.TheExecutiveDirectorcontinuestobeinvolvedininitiativeswithIADLESTthatbenefitMichiganandtheprofession.HeisthechargeoftheBlueCourageCommitteeofIADLESTandhasbroughtthistrainingtoMichigan.HealsochairstheStandardsandTrainingCommitteeandiscurrentlyintheprocessofselectingpapersforpresentationatthenextIADLESTConference.ThisresultedinthedeputydirectorhostinganinternationalvisitbymembersoftheCountryofGeorgia’snationalpoliceacademyandnationalprosecutor’soffice.TheDeputyDirector’sinvolvementintheSexualAssaultModelPolicyDevelopmentTaskForcehasresultedinobtainingassistancefromtheDSVPTBinprovidingtrainingtolocalagenciesacrossthestate.ThisresultedintheNationalGovernor’sAssociationinvitingWayneCarlsonoftheCareerDevelopmentSectiontomakeapresentationontheMCOLESMilitaryPoliceTrainingProgramattheNational

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4. GetontheMichiganFBINAschedule–theyaretrainingoriented(managementandInvestigative)andfrequentlyarekeystakeholderswedealwithonMCOLESissues(training,investigations,selection,etc.)

5. HostanotherregionalmeetingwithIADLESTinvitingtrainingacademystafftobecomemembers

6. ParticipateinILEETAconference–internationalandnationalLEtrainingconference–focusesonuseofforcetrainingissues(Chicago–MarchorAprileachyear)

ExecutiveDirector

Governor’sAssociationmeetinginWashingtonD.C.Michiganwillhostthe2016ConferenceoftheInternationalAssociationofDirectorsofLawEnforcementStandardsandTraining

HISTORY

ISSUE ASSIGNED TO DATE

CONCLUSIONS/RECOMMENDATIONS

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MCOLES PROJECT STATUS REPORT (CONTINUED)

GOAL  2    Improve organizational assets.

OVERVIEW OF GOAL/STRATEGIC OBJECTIVES

STRATEGIC OBJECTIVES DUE DATE ASSIGNED TO NOTES 2.1EstablishbudgetaryprioritiesforlegislativeusebyJuly1,annually.Strategy:SubmitbudgetplantoDirector,MSP,September1,annually

July1,annuallySeptember1,annually

ED/DED

2.2Conductaneedsassessmentforstaffing,resourcing,technology,andfacilities.

January,2015 DED

STRATEGIES/ACTION PLANS

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

2.1EstablishbudgetaryprioritiesforlegislativeusebyJuly1,annually.Strategy:SubmitbudgetplantoDirector,MSP,September1,annually

ED,DED TheexecutivedirectorandstaffattendedtheFY16budgetdevelopmentmeetingwiththeMSPBudgetOfficeandreiteratedthebudgetissuesfacingMCOLES.

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. Budgetprioritiesaredeterminedbytheongoingupdatesofprogramdescriptions,budgetdevelopmentmeetingswiththebureauandbudgetoffice.

On‐going FiscalManager&FiscalControlOfficer

StaffhasrevisedrequestsforbudgetaryassistancedevelopedforFY2015thatwereturneddown.Thesehavebeenresubmittedasthebudgetissuescontinuetoincrease.

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STRATEGIES/ACTION PLANS (CONTINUED)

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

2.2Conductaneedsassessmentforstaffing,resourcing,technology,andfacilities.

January1,2015 DED

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. ReviewcurrentMichiganJusticeTrainingFundCompetitiveGrantProgram.

LERC

2. PA330

November5,2014

DED&acommitteeofstaffmembersStandardsComplianceSection

GivenfundingissuesrelatedtotheMJTFafinaldecisiononthisrevisionmayhavetobedelayeduntilresolutiontoMCOLES’budgethavebeenaddressed.AttheNovember5,2014thechairannouncedhewillbeappointingacommitteetoworkwiththestaffondevelopingarevisedbusinessmodelandrecommendationsforaddressingMCOLES’fiscalissues.Thisprogramisbeingtransitioned.Withnewmediasourcesnowavailablethetraditionalvideolibraryisbeingunder‐utilized.Optionsarebeinginvestigatedforthefuture.ThisisnotanMCOLESresponsibilityandhasbeenunfundedandunsupportedbystaffingsincebeingtransferredtoMCOLES.

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HISTORY

ISSUE ASSIGNED TO DATE

CONCLUSIONS/RECOMMENDATIONS

C

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MCOLES PROJECT STATUS REPORT (CONTINUED)

GOAL 3.  Develop Resource Autonomy

OVERVIEW OF GOAL/STRATEGIC OBJECTIVES

STRATEGIC OBJECTIVES DUE DATE ASSIGNED TO NOTES 3.1Continuetodevelopapositionpaperforfundingstrategiesanddistribute

July1,2014 Commission/ED/DED

StaffisworkingonnumeroustasksinsupportofthisinitiativebutitneedstobedrivenbytheCommissionandExecutiveDirector.

3.2Inform,advise,andeducatestakeholdersontheMCOLESbusinessmodel.Strategy:Includethemissionandbusinessmodelincontinuousoutreachactivities.

July1,2015 Commission/ED

StaffisworkingonnumeroustasksinsupportofthisinitiativebutitneedstobedrivenbytheCommissionandExecutiveDirector..

STRATEGIES/ACTION PLANS

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

3.1ContinuetodevelopapositionpaperforfundingstrategiesanddistributebyJuly1,2014

July1,2014 Commission/ED/DED

StaffisworkingonnumeroustasksinsupportofthisinitiativebutitneedstobedrivenbytheCommissionandExecutiveDirector.

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. WorkwithCLEARtodevelopandprovideforlegislationtofundMCOLESproperly.

2. ConductanannualfieldsurveyforAudiovisualequipmentfundingneeds.

On‐goingAnnually

ExecutiveCareerDevelopment

Information was provided to CLEAR to identify possible funding sources and to delineate the Commission’s need.Thisinformationwasrecentlyupdatedandsubmittedforrecommendationtothelegislature.

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STRATEGIES/ACTION PLANS (CONTINUED)

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

3.2Inform,advise,andeducatestakeholdersontheMCOLESbusinessmodelbyJuly1,2015.Strategy:Includethemissionandbusinessmodelincontinuousoutreachactivities.

July1,2015

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. Makepresentationstolawenforcement,localgovernment

andothergroupswithaninterestinlicensingandtrainingissues.

2. ConductregionalseminarsthatincludetheMCOLES

businessmodelforlicensing,hiring,andLEDexpenditurereportingprocesses.

3. Conductregionalcompetitivegrantapplicationand

expenditurereportingseminars.

OngoingAnnual

ExecutiveDirectorAll Administrative & Licensing Services

Theexecutivedirectorhasincreasedhispresencewithlocalgovernmentgroupsthatareresponsiblefortheselectionandhiringoflawenforcementofficerstoassistlawenforcementagencieswitheducatingtheirjurisdictionsabouttheselectionandlicensingrequirements.ThroughoutthecourseoftheyeartheExecutiveDirectorandstaffhaveconductednumerouseducationalpresentationsandmeetingstoadvisethefieldoftheMCOLESmission.SenateBill411willassistinfurtherstreamliningthelicensingandreportingprocesses.DevelopmentofaneducationalseminarisdependentuponthenewbusinessmodelthatwillbecreatedbythecommissionafterJanuary2015.

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HISTORY

ISSUE ASSIGNED TO DATE

CONCLUSIONS/RECOMMENDATIONS

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MCOLES PROJECT STATUS REPORT (CONTINUED)

GOAL 4.  Develop and Promote Excellence in Professional Standards

STRATEGIES/ACTION PLANS

STRATEGIC OBJECTIVES DUE DATE ASSIGNED TO NOTES 4.1Supportlegislativereformforlawenforcementethics.Strategy:Encouragesupportfromstakeholders,lawenforcementpartners,professionalorganizations,andlegislators

January,2014 CommissionCommittee

Asitrelatestostatutoryreform:Tothedegreeithasbeenpossiblestaffhaspushedthisasfarasitcan.Thisisanareainwhichwewillhavetohavecommissionsupporttoaccomplishthis.

4.2Conductaneedsassessmentofalllawenforcementtrainingprovidersincludingbasictrainingacademies,in‐servicetrainingproviders,andvendors.

January1,2015

4.3Sharelawenforcementoperationalbestpracticeswithlawenforcementagencies.

January,2016

4.4Promotetheestablishmentandcompliancewithemployment,licensing,andselectionstandards.Strategy:Provideeducationalseminarsthroughtheuseofrelevanttechnologies,e.g.,Webinars.

March1,2017

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STRATEGIES/ACTION PLANS

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

4.1SupportlegislativereformforlawenforcementethicsbyJanuary,2014.Strategy:Encouragesupportfromstakeholders,lawenforcementpartners,professionalorganizations,andlegislators

January,2014 Thisiscurrentlybehindschedule.Thebillswereintroducedandhavebeenvotedoutofcommitteebutwerenottakenupbythelegislaturepriortothesummerrecess.

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. Oncethestatuteispassedtherewillbeanimmediateneedtoreviseadministrativerules,policiesandprocedures.

This will commence upon passage of the statute revisions.

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STRATEGICS/ACTION PLANS (CONTINUED)

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

4.2Conductaneedsassessmentofalllawenforcementtrainingprovidersincludingbasictrainingacademies,in‐servicetrainingproviders,andvendors.

January1,2015

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. Developaproblemstatementforregionalacademyassessment.

2. Developamissionstatementspecificallyforbasic

trainingdeliverysystem.

3. Developaproblemstatementforin‐servicedeliverysystem.

4. Developamissionstatementspecificallyforthein‐servicetrainingdeliverysystem.

On‐going Standards Compliance Section

Part one of this initiative began with a review of existing data and a discussion with the training directors at the April 2014 Training Directors Conference. This effort was delayed due to the need to reassign the staff to the pilot project on behalf of CLEAR. This will resume upon completion of the CLEAR project.

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STRATEGIES/ACTION PLANS (CONTINUED)

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

4.3SharelawenforcementoperationalbestpracticeswithlawenforcementagenciesbyJanuary,2016.

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

1. CouncilonLawEnforcementandReinventionagencybestpracticerecommendations

2. AdvisoryIn‐ServiceTrainingStandards

3. ActiveDutyFirearmsStandard

4. IncludebestpracticediscussionandinformationintheinspectionprocessandregionalMCOLESseminars

On‐going On‐going On‐going On‐going

Standards Compliance Section ED and staff ED and Staff Standards Compliance Section

The Executive director has met with law enforcement administrators across the state to discuss the purpose of this best practice initiative. It has been positively received. The pilot testing of an agency assessment tool has been completed.  The Executive Director reported the results back to CLEAR which has given no further input.  At the November 5, 2014 the Commission adopted the Mental Health Response Curriculum as an advisory in‐service training standard.  The Field Representatives are contacting individual agencies to conduct a pilot of the self‐assessment which will then be followed by face‐to‐face discussions.

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STRATEGIES/ACTION PLANS (CONTINUED)

STRATEGIC OBJECTIVE DUE DATE ASSIGNED TO STATUS

4.4Promotetheestablishmentandcompliancewithemployment,licensing,andselectionstandardsbyMarch1,2017.Strategy:Provideeducationalseminarsthroughtheuseofrelevanttechnologies,e.g.,Webinars.

STRATEGIES/TASKS STRATEGY/TASK DUE DATE

ASSIGNED TO NOTES

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HISTORY

ISSUE ASSIGNED TO DATE

CONCLUSIONS/RECOMMENDATIONS