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FIELDCARE – DEVICE AND ASSET
MANAGEMENT SOFTWARE BASED
ON OPEN FDT/DTM TECHNOLOGY
FieldCare is a totally open solution based on FDT/
DTM technology. It provides accurate information
flow during commissioning, operation or mainte-
nance of a production process.
FieldCare provides a single tool with which to man-
age any device in any communication protocol, and
its web-enabled interfaces allow for the information
to be distributed anywhere across the user's network
in real time. Its ability to show both standard configu-
ration parameters and device-specific functions elim-
inates the need for vendor-specific tools.
Online data flow from all devices is visualised
through an innovative colour-coded alert system and
a series of selective alarms which provides a clear
view of process performance and allows early, easy
problem recognition.FieldCare provides real-time information under oper-
ational process conditions, and its ability to browse
and store data makes prediction of device condition
extremely accurate. The information it provides sup-
ports predictive maintenance and can be used to
plan regular maintenance activities, ensuring suffi-
cient time to order spare parts and plan for service
operations.
FieldCare lowers the cost of ownership as it can
manage any device and any communication proto-
col, helps plan maintenance activities and, as part of the process control system, will be a valuable addi-
tion no matter what developments may be intro-
duced in the future.
Benefits
▫ FieldCare makes it easy
- With a single tool, you can manage multiprotocol
field networks and devices for which DTMs exist.
▫ Access to all essential data
- DTMs show all device features, both standard con-
figuration parameters and device specific functions.
This maximizes device performance and eliminates
the need to have vendor-specific tools.
- In short, FieldCare helps you get the best out of
every device.
▫ Open device support
- Any device vendor can create its own DTMs, which
can be used in any FDT-based application.
- Allows you to choose 'Best in Class' devices, know-
ing that you will have full software support in a com-
mon tool
▫ Multiprotocol support:- HART, Profibus PA, FOUNDATION Fieldbus
- Universal tool for plants that use hybrid communica-
tion systems
- Transparent access to field device, independent of
which field bus environment is used
▫ Open system solution means simplified system integ-
ration
▫ On-line condition monitoring
- Collects data on-line and shows trends under real
process conditions
- Warns of deterioration during run time, which allows
cost-effective decision making
Features
▫ Multivendor device operation using either vendor-spe-
cific or generic DTMs
▫ Network configuration
▫ Device navigation via nested communication
▫ DTM catalogue management
▫ Tracking of user changes
▫ User management
▫ Documentation management
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M E T S O A U T O M A T I O N
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Condition Monitoring
FieldCare's Condition Monitoring is a unique feature that
monitors field device condition. It automatically polls device
status information and alerts users to a potential problem
before the problem begins to disturb processes. Device sta-
tus can be OK, alert, warning, or not known, and any of those
can be shown in real time. The real-time data from real proc-
esses affecting devices is visualized through the colour-
coded alert system, thus providing a clear view of perform-ance. Condition Monitoring uses a web-enabled interface
that allows the information to be shown anywhere for any-
body across the user's network in real time. Alerts and warn-
ings can be also e-mailed to the right persons.
Device statuses such as alert or warning are generated by a
device itself and FieldCare polls for status changes.
FieldCare has a huge library of more than 100 devices with
proper alert and warning generation mechanism; in practise
any field device can be shown by FieldCare's Condition
Monitoring even when there is no device DTM available.
FieldCare delivery
The FieldCare software from Metso Automation can be deliv-
ered either as a stand-alone solution or as an integrated part
of our system solution metsoDNA.
A stand-alone solution is typically implemented using multi-
plexers for HART instruments and gateways or interface
cards for PROFIBUS instruments. With metsoDNA, the HART
and PROFIBUS communication can be routed through Proc-
ess Controllers up to FieldCare without additional multiplex-
ers or PROFIBUS interfaces. For further information on
installation, start-up support and training, please contact
your nearest Metso Automation office.
About FDT and DTM
FDT stands for Field Device Tool. The FDT concept bringsabout integration possibilities precisely where they are
needed most: in engineering, diagnosis, service and asset
management. FDT allows for the integration of devices from
a variety of manufacturers into the automation systems, inde-
pendent of the specific communication technologies and the
specific system environments. In this way, device-specific
features such as predictive/proactive maintenance and their
optimization are made accessible to the user via the system.
The FDT concept covers the complete life-cycle of devices in
system environments.
FDT is an open industry specification which provides plug-
and-play integration of DTMs (Device Type Managers) for
various vendors' devices into a single tool. FDT is promotedand supported by many vendors of automation devices and
systems.
DTMs are device-specific and vendor-specific software
applications that provide a user interface for the configura-
tion, calibration and diagnostics of devices. DTMs exist for
both field devices and communication devices. DTMs for
communication devices represent the communication proto-
col driver of the devices.
Because communication protocol management is encapsul-
ated into DTMs and the communication between DTMs is
protocol-independent, FDT allows the management of multi-
protocol field networks with a single tool.
FDT/DTM technology allows each vendor to show device
functionality the way intended i.e. there are no hidden fea-
tures available only in proprietary systems.
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F I E L D C A R E – D E V I C E A N D A S S E T M A N A G E M E N T S O F T W A R E B A S E D O N O P E N F D T / D T M T E C H N O L O G Y
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FieldCare related service products
In order to provide smooth start-up, efficient use and contin-
uation of FieldCare system variety of related service prod-
ucts are available.
Start Up work
Description and benefits of Start Up work
Aim of the Start Up work is to commission the FieldCare soft-
ware and to ensure that FieldCare is available for data man-
agement and predictive maintenance of smart field devices.
FieldCare Start Up work is essential service to avoid techni-
cal problems and ensure efficient use of system.
Content of Start Up work:
▫ Install FieldCare and DTMs to the PC
▫ Create field device network to the FieldCare
▫ Initiate Condition Monitoring
Training
Description and benefits of Training
Aim of the Training is to help user's to use FieldCare software
and to ensure that FieldCare is available for field device man-
agement.
FieldCare Training is essential service to avoid technical
problems and ensure efficient use of system.
Content of Training:
▫ FieldCare Frame
▫ FieldCare Condition Monitoring
▫ Metso DTMs ( basic settings, device specific features and
diagnostics)
▫ Metso's device specific diagnostics for ND9000, ND800,
VG800
▫ FDT Technology Overview and Possibilities
▫ Training material for FieldCare and Metso's DTMs
Remote System Support
Description and benefits Remote System Support
Aim of the Remote System Support is to ensure availability of
the FieldCare system and strengthen technical knowledge of
customer's personnel. Also update of latest versions for FieldCare software and Metso's DTM is provided.
Target is that customer can utilize the software efficiently and
solve every day technical problems in field instruments by
using FieldCare as a predictive maintenance tool.
Content of the Remote System Support
▫ Software maintenance and version up-date remotely
▫ FieldCare software problem solving using telephone and
remote support
▫ Remote system support is meant for Metso's FieldCare,
Metso's DTMs and commDTMs which are part of Metso's
FieldCare.
Remote Monitoring and ReportingDescription and benefits of Remote Monitoring and
Reporting
Aim of the Remote Monitoring and Reporting is to ensure
availability of the FieldCare system and generate regular
reports and recommendations for the customer maintenance
personnel and strengthen technical knowledge of cus-
tomer's personnel.
Metso Automation specialist will make monitoring, analysis
and reporting by using remote connection between cus-
tomer and Metso. All occurred alarms will be analysed and
reported to customer also corrective actions will be recom-
mended.
Target is that customer can utilise most of the FieldCare soft-
ware benefits efficiently and solve every day technical prob-
lems in field instruments.
Content of Remote Monitoring and Reporting
▫ Software maintenance and version up-date remotely.
▫ FieldCare software problem solving using telephone and
remote support
▫ Regular monitoring and reporting by Metso Automation
specialist
For further and more detailed information on FieldCare serv-
ice products, please contact your nearest Metso Automation
office.
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M E T S O A U T O M A T I O N
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System and hardware requirements
Operating systems + Service Pack supported:
▫ Win 2000 + Service Pack 4 or later
▫ WIN XP + Service Pack 1 or 2
PC requirements:
FieldCare Lite (point-to-point connection):
▫ Screen size: minimum 17", recommended 21"
▫ Hard disk space: 1 GB
▫ Processor speed: minimum 266 MHz, recommended 1.2
GHz
▫ RAM memory: 256 MB
FieldCare Standard & Professional in small projects (less
than 100 devices):
▫Screen size: minimum 17", recommended 21"
▫ Hard disk space: 5 GB
▫ Processor speed: minimum 400 MHz, recommended 1.2
GHz
▫ RAM memory: 512 MB
FieldCare Standard & Professional in large projects
(more than 100 devices):
▫ Screen size: minimum 17", recommended 21"
▫ Hard disk space: 20 GB
▫ Processor speed: 2.4 GHz
▫ RAM memory: 1GB
▫ Virtual memory 3.5 GB
Product specification
FieldCare delivery:
▫ Frame application complies to FDT specification version
1.2 + addendum both mandatory and optional commands
▫ Communication DTM: Hart, Profibus PA
▫ Device DTMs for Metso Devices:
- Digital valve controller ND800:
- HART: rev 4.0, 4.01, 5.0 and 5.02, with or without posi-
tion transmitter
- Profibus: rev 1.0
- Digital Valve Controller ND9000:
- HART: with or without position transmitter
- Profibus: SW 1.00-1.29 and 1.30 - 1.50
- FOUNDATION Fieldbus: Dev. Rev 2
- Neles ValvGuard VG800 rev 1.0 and 2.0
- valmetSP and Smart-Pulp M2 with SW revision 3.2 or
newer
- SmartLC▫ Generic DTM for HART devices
▫ FieldCare Lite is for point to point device connection
▫ FieldCare Standard and FieldCare Professional are for
networked device connections
▫ FieldCare Professional provides automatic online Condi-
tion Monitoring
FieldCare integration in metsoDNA
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F I E L D C A R E – D E V I C E A N D A S S E T M A N A G E M E N T S O F T W A R E B A S E D O N O P E N F D T / D T M T E C H N O L O G Y
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HOW TO ORDER
Example 1.
FieldCare Professional and license for 200 devices:
FieldCare Professional (H033949) + Licenses (H034203) for 200 devices (200 pcs x H034203)
Example 2.
200 Additional licenses for FieldCare Professional. Number of existing license is 100:
Licenses (H034203) for 300 devices ( [100 pcs + 200 pcs] x H034203 ) + Existing licenses (100) for FieldCare Professional
(100 pcs x H034201)
License key will be created for 300 devices, but the charge will be for 200 devices.
Example 3.
Upgrading FieldCare Standard to FieldCare Professional, 200 devices:
Upgrade FieldCare Standard to Professional (H035923) + Upgrade 200 FieldCare Standard licenses to Professional
licenses (200 pcs x H035928)
ID Code Desc 1 Explanation
H033947 Software FieldCare Lite
H033948 Software FieldCare Standard
H033949 Software FieldCare Professional
H037181 New license New license for Lite
H034202 New licenses New licenses for Standard version
H034203 New licenses New licenses for Professional version
H034200 Existing licenses Number of licenses in use for the present installation Standard
H034201 Existing licenses Number of licenses in use for the present installation Professional
H034204 Update Software Update FieldCare Standard to the latest version
H034205 Update Software Update FieldCare Professional to the latest version
H035923 Upgrade Software Upgrade FieldCare Standard to Professional
H035928 Upgrade Licenses Upgrade FieldCare Standard licenses to Professional licenses
H034815 Training User training for FieldCare Standard/Professional
H034207 Training User training for FieldCare Lite
H034206 Start Up work Start Up work for FieldCare Standard/Professional
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Metso Automation, Field Systems
Europe, Levytie 6, P.O. Box 310, 00811 Helsinki, Finland. Tel. +358 20 483 150. Fax +358 20 483 151
North America, 44 Bowditch Drive, P.O. Box 8044, Shrewsbury, MA 01545, USA. Tel. +1 508 852 0200. Fax +1 508 852 8172
Latin America, Av. Independéncia, 2500- Iporanga, 18087-101, Sorocaba-São Paulo, Brazil.
Tel. +55 15 3235 9700. Fax +55 15 3235 9748/49
Asia Pacific, 238A Thomson Road, #25-09 Novena Square Tower A, 307684 Singapore. Tel. +65 6511 1011. Fax +65 6250 0830
Middle East, Roundabout 8, Unit AB-07, P.O. Box 17175, Jebel Ali Freezone, Dubai, United Arab Emirates.
Tel. +971 4 883 6974. Fax +971 4 883 6836
www.metsoautomation.com
M E T S O A U T O M A T I O N
Subject to change without prior notice.