a comparison of consumer decision making behavior of married and cohabiting couples

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  • A comparison of consumer decision-makingbehavior of married and cohabiting couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    California State University, San Bernardino, San Bernardino, California, USA

    AbstractPurpose The purpose of this article is to compare the consumer decision-making behavior between married and cohabiting couples.Design/methodology/approach Data were collected from 40 cohabiting couples and 53 married couples in a western state via a self-administeredquestionnaire. The structure and the instrument used replicated the Gadis et al. study in exploring consumer decision-making processes of marriedcouples.Findings Married couples tended to be more syncratic than cohabiting couples in their decision to purchase forms of savings in this phase, but moreautonomic when purchasing alcoholic beverages. Cohabiting couples were found to be more syncratic in their decision making for these products at thisphase than married couples. The results, when compared to those of 18 years ago found that men and women of married couples make purchasingdecisions separately, while men and women of cohabiting couples made most of theirs together. Implications of the findings were then discussed.Practical implications Marketers, when attempting to reach married couples today, should focus media and advertising communication efforts ontwo audiences rather than one since either the husband or wife may be making the decision. The communication strategy used should focus on the jointnature of both processes since cohabiters showed a propensity toward syncratic strategies in all three phases. Advertising and message strategiesshould focus on how single people of the opposite sex decide on product purchases together since cohabiters are more like single people in theirdecision-making behavior.Originality/value This study compares consumer decision making among married and cohabiting couples.

    Keywords Consumer behaviour, Decision making, Marriage, Dual-career couples, Advertising effectiveness

    Paper type Research paper

    An executive summary for managers and executive

    readers can be found at the end of this article.

    Introduction

    Most of the literature currently available on household

    consumer decision-making behavior focuses on the traditional

    family. Today, they are seen as married, dual-income couples

    with children or married, single-income couples (usually, with

    the father working) with children. However in the 1970s a

    dramatic increase in cohabitation occurred, a trend that had

    been increasing for over 25 years (Waters and Ressler, 1999).

    Bumpass and Sweet found that almost half of the US

    population had been in a cohabiting relationship sometime in

    their lives by their early 30s (Bumpass and Sweet as cited in

    Waters and Ressler, 1999).Regardless of whether cohabiters eventually marry or not

    (as single or divorced people), a distinct difference exists

    between cohabiters and married people. Cohabiters tend to

    embrace individualism, as well as ideals of personal autonomy

    and equity when it comes to each partners contribution to

    the household (Brines and Joyner, 1999). The emphasis on

    equality for both partners in a cohabiting relationship is

    contrary to the emphasis on collectivism among married

    couples. Married couples, for example, are more likely to have

    joint banking accounts and joint ownership of homes than

    cohabiting couples (Brines and Joyner, 1999).While studies exist that compare the different dynamics

    between cohabitation and marriage, few studies focus on

    comparing the consumer decision-making process of both

    types of unions. One of a few recent studies to focus on the

    purchasing behavior of both cohabiting and married couples

    in the last two decades was Gaidis et al. (1986). However, the

    structure of the family in America has changed since the time

    of the Gaidis et al. (1986) study. In families today, more

    negotiation between husbands and wives occurs in consumer

    decision making (Clulow, as cited in Belch and Willis, 2002,

    p. 112). The increased presence of dual-income families has

    also increased the influence women have on consumer

    decision making. It has also generated uncertainty about

    gender roles and responsibilities (Clulow, as cited by Belch

    and Willis, 2002, p. 112). Belch and Willis (2002) found that

    wives gained more influence overall in every area of consumer

    decision making since the 1980s. Hence, the purpose of the

    study was to replicate Gaidis et al.s (1986) study and

    compare consumer decision making among married and

    cohabiting couples. In addition, the results of the present

    study will be compared to those of Gaidis et al. (1986) to

    determine differences in decision making then and now.This study is essential given that traditional families have

    the highest average expenditures and ownership of most

    major appliances, houses, and many other durable goods

    (Schnaninger et al., as cited in Schaninger and Lee, 2002,

    p. 26). Moreover, the number of cohabiting couples has

    increased since 1960 from 439,000 couples to 4.57 million

    couples today, and it is believed that it will increase in the

    The current issue and full text archive of this journal is available at

    www.emeraldinsight.com/0736-3761.htm

    Journal of Consumer Marketing

    24/5 (2007) 264274

    q Emerald Group Publishing Limited [ISSN 0736-3761]

    [DOI 10.1108/07363760710773085]

    264

  • future as well (Gardyn, 2002, p. 58). This trend makes

    cohabiting couples also a viable subject for the present study.

    Relevant literature

    The dynamics of consumer decision-making behavior

    for married and cohabiting couples

    In consumer decision-making research, traditional couples,

    specifically married couples, role specialize in their decisionmaking. In contrast, nontraditional couples such as cohabiters

    make decisions jointly. McConocha et al. (1993), as in thestudy done by Granbois and Rosen (1983), found that womenmade most of the money management decisions among

    married couples. Also, men in these couples usually made thefinancing decisions. McConocha et al. (1993) found thatcohabiters, unlike married couples, tended to hold individualaccounts and make household money management decisions

    jointly. The tenuous nature of these relationships made jointdecisions necessary to reduce perceived risks in managingassets and liabilities (McConocha et al., 1993). Since bothmen and women in cohabiting relationships held separateaccounts, joint decision making was also necessary since

    money is coming from two separate sources of income insteadof a common one.

    Sociological research findings state that role specializationin marriage results from the pairing of people withcomplementary skills. Traditionally, this role specialization

    has been seen as men focusing on market work and women onhome production (Light, 2004). This same type of

    specialization can also be seen in the consumer decision-making behavior of married couples. Davis and Rigaux (1974)

    and Belch et al. (1985) found wives to be dominant during theproblem recognition and information search stage fortraditional female products (household furnishings,

    appliances, breakfast cereals etc.). Husbands were found tobe more dominant in the information search stage for

    products such as automobiles and television sets.Though role specialization has been a trend in the

    consumer decision making of married couples in the past,this trend is starting to change. Married couples are becomingmore like cohabiting couples in the sense that more joint

    decisions are being made. Belch and Willis (2002) reportedthat household purchasing decisions for items such as

    automobiles, televisions, and financial planning are movingfrom being primarily male-dominated decisions to joint

    decisions. Household decision-making areas that were oncedominated by one gender were also becoming moreinfluenced by the opposite gender. For instance, Zinn found

    that of 80 percent of men purchased 25 percent of householdgroceries, while women were taking a larger part in the

    purchase of insurance, automobiles, and financial services(Zinn as cited by Belch and Willis, 2002).

    Though the ways men and women make householdpurchases in married and cohabiting couples are moresimilar today, both couples still differ in certain ways. For

    instance, Smock (2000) did not consider cohabitation assomething similar to marriage but as something that is an

    alternative to being single. If looking at homeownership, only33 percent of single and cohabiting men own homes versus 80percent of married men. The planning of the purchase of

    homes takes great monetary resources and planning. Thetemporary nature of cohabitation makes it more impractical

    for these couples to purchase something permanent like a

    home. This of course, does not consider those who cohabit

    for life and have qualities more in common with married

    couples (Smock, 2000).

    The family life cycle and alternative household

    consumption behavior

    Marketers have used and still make use of family life cycle

    models to explain the consumption behavior of households.

    These models operate on the premise that the consumer

    decisions people make are affected by certain stages they have

    reached in life. The family life cycle model developed by Wells

    and Gubar is used most often and is believed to work because

    it demonstrates couples consumer behavior as children age

    and leave the household (Schaninger and Lee, 2002). Using

    Wells and Gubars model, Schaninger and Lee (2002) defined

    different consumption stages as the traditional young

    newlywed, full nest, empty nest, and solitary survivor stages.However, the model has been criticized for not

    concentrating enough on other types of households outside

    of traditional ones. It did not take into account the decline of

    the average family size, delayed first marriages, the increase of

    divorce, lifetime bachelors, and childless families. Both the

    Murphy, Staples, Gilly and Enis models, as mentioned by

    Schaninger and Lee (2002), were created to take into account

    the different consumption habits of nontraditional families

    (Schaninger and Lee, 2002). For instance, Murphy and

    Staples (1979) showed that the pattern of consumption for

    divorced families with children were similar to single parents

    (Schaninger and Lee, 2002). Both were found not to be heavy

    patrons of restaurants and consumers of alcohol, but heavy

    consumers of convenience and junk food.Murphy, Staples, Gilly, Enis, as mentioned by Schaninger

    and Lee (2002), also gave interesting insight into the

    consumption behavior of childless couples. Both showed

    that childless couples deferred ownership of homes and

    related durable consumer products (Schaninger and Lee,

    2002). These couples spent most of their discretionary

    income on secondary vehicles and durable products

    associated with their lifestyle.One of the most notable exceptions from both the Wells-

    Gubar and Murphy-Staples models was the classification of

    cohabiting couples by Gilly and Enis (1982) (Schaninger and

    Lee, 2002). Cohabiters are more similar to single people in

    terms of consumption patterns due to the more individualistic

    nature of their relationships. The only similarities that exist

    are non-consumption related between married couples and

    cohabiters who eventually plan to marry. Both show

    similarities in several areas of relationship quality (Smock,

    2000).The presence of stepfamilies is a topic of interest in

    cohabitation. Though most women in the US do not give

    birth in cohabiting relationships, an estimated 40 percent of

    children will live in a cohabiting household sometime in their

    childhood (Bumpass and Lu, as cited by Smock, 2000). An

    estimated 13 percent of children that claimed to live in single

    parent families actually lived with cohabiting parents (Smock,

    2000). Given the transient nature of cohabiting couples, such

    relationships with stepchildren are assumed to be more similar

    to single parent households rather than married couple

    households in terms of consumer decision making.

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    265

  • Methodology

    Sample and data collection

    Data were gathered from a convenience sample of 40

    cohabiting couples and 53 married couples in a western

    state. Self-selection bias is the limitation of this method of

    data collection. In the interest of time and convenience, this

    method was the most appropriate to use. Several

    advertisements were posted on the internet through

    craigslist.org, soliciting the participation of married

    and unmarried couples in this study. Couples were

    instructed to e-mail their marital status and home addresses

    to the researchers if interested in participating. Associates of

    the researchers were also solicited for help in the search for

    participants for this study. These associates found participants

    in different cities in both northern and southern parts of this

    western state.Two surveys were mailed to each participating heterosexual

    married and cohabiting couple, along with a self-addressed

    stamped envelope and a cover letter with instructions. The

    questionnaires were color-coded for male/female (cohabiting

    couples) and husband/wife (married couples). The male and

    husband questionnaires were colored blue while the female

    and wife questionnaires were colored yellow. The cover letter

    instructed all couples to fill out their individual surveys

    without consulting their partners.

    Instrument

    The structure and the instrument used replicated the Gaidis

    et al. (1986) study in exploring consumer decision-makingprocesses of married couples. A total of 24 household

    products were presented to participants in two two-way tables

    and one four-way table. The tables asked for the nature of

    acquisition for a product, the condition of a product, and

    where the product was acquired. Questions for 26 product

    categories (forms of savings and savings objectives were

    added) were used to measure the amount of relative influence

    of men and women in all couples for the three decision

    process stages (need recognition, information search, and

    final acquisition). These were measured using a modified

    Likert scale. For each of the 26 items in each of the three

    decision stages, participants indicated who in the household

    (male/female partner) had the major influence (male 1,joint 3, and female 5).

    Data analysis

    Data were analyzed using measures of central tendency

    regarding the nature of acquisition, condition, and,

    where acquired categories for each product. Moreover,

    statements were analyzed along two dimensions: where a

    couple was on the relative influence scale and proportion of all

    couples who indicated some degree of shared responsibility in

    all three decision-making stages. The questions were

    measured on a modified Likert scale ranging from one to

    five to be more discriminating (Gaidis et al., 1986).The scores of each married and cohabiting couples were

    calculated by computing the mean. Next, the proportion of

    couples that agreed on shared responsibility was calculated.

    This was done by finding couples within the married and

    cohabiting groups whose partners both marked a value of 2, 3,

    or 4 for each of the questions. Finally, t-tests and Chi-Squareanalysis were used to determine differences between the

    groups regarding the decision-making process.

    Results and discussion

    Demographic characteristics of respondents

    The largest age group for the 53 married couples was 40 years

    and above, accounting for 43.5 percent of the sample. No

    respondents were 18 and under among the married couples,

    and the mean age was between 31 and 35 years old.The largest age group for the 40 cohabiting couples was

    between 19 and 25, which accounted for 37.5 percent of

    respondents in this group. The average age was 26-30 years

    old for males and females. Like the married couples, none of

    the respondents were 18 years or under. Cohabitation begins

    at a young age. In fact, one of the most recent estimates on

    cohabitation by Bumpass and Sweet (1989) showed that

    about half of Americans cohabited before their early 30s

    (Ressler and Waters, 1999).Of 52 married couples, a majority had no children at home

    (53.8 percent of females and 60.3 percent of males,

    respectively). Most (65 percent) cohabiting couples did not

    have children. Married couples without children at home were

    mostly in the empty nest stage, and not necessarily childless.

    The difference between the number of children between men

    and women among married couples was most likely due to

    remarriage and the formation of blended families. Most men

    and women in married couples each reported an income of

    $100,000 and above. Most cohabiting men reported their

    income to be $100,000 and above. The income of the

    majority of cohabiting women was either between $25,000-

    $39,999 or $100,000 and above ranges. Average income for

    married couples was $85,000 for men and women.Cohabiting men and women showed different mean

    incomes, with women close to $59,000 and men $47,000.

    The mean for estimated household contribution for married

    males was 61 percent, and for married females was 56

    percent. The mean for cohabiting males was 66 percent and

    cohabiting females 55 percent.A majority of the 53 married couples lived together for

    more than five years, while a majority of the 40 cohabiting

    couples lived together for one to two years. Moreover, most

    males of married couples had some college education and/or a

    college degree as their highest educational attainment.

    Married females mostly had college degrees. Males and

    females of cohabiting couples both had some college

    education. The lower education attainment of cohabiting

    couples compared to married couples may be due to the age

    of the majority of the sample, which fell in the 19-25 age

    range.Brines and Joyner (1999) found that women in cohabiting

    unions are more likely to have higher incomes than their male

    partners. The results of this study support this finding since

    cohabiting women earn on average about $55,000 versus

    cohabiting men who earn an average income of $49,000.

    Mean relative influence and proportion of agreement

    on shared responsibility among married and cohabiting

    couples

    Table I shows the mean relative influence of the 40 cohabiting

    and 53 married couples in the sample of 26 products in each

    of the three decision phases. A mean value from 1 to 1.99

    indicated male dominance, 2 to 3.99 indicated autonomic

    activity, and 4 to 5 indicated female dominance. Table II

    reveals the proportions of agreement on shared responsibility

    among both married and cohabiting couples for 26 products

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    266

  • across three decision phases. Proportions that exceed 0.50 are

    seen as syncratic decision making. Proportions under 0.50 are

    seen as autonomic, male-dominated, or female-dominated

    decision making. Examining the mean values of Table I

    against Table II can be used to determine what kind of

    decision-making strategy is used in these cases.T-tests were conducted to determine significant differences

    among mean relative influence of married and cohabiting

    couples among selected product categories. Significant

    differences were found regarding problem recognition and

    internet access (t 23:25, p , 0.01), and the search phase ofcosmetics and toiletries (t 22:31, p , 0.05). Moreover,significant differences were found for all three decision phases

    for other household furnishings; problem recognition

    (t 22:10, p , 0.05), search (t 23.30, p , 0.01), anddecision (t 22:24, p , 0.05).

    Chi Square analyses was also conducted to determine

    significant differences in proportion of shared responsibility of

    influence between married and cohabiting couples for the

    selected 26 product categories and the three decision phases

    ( p , 0.05). Significant differences in the problem recognitionphase regarding forms of saving (x2 5:33, p , 0.05) andalcoholic beverages (x2 4:90, p , 0.05). In the search phasea significant difference was found also for alcoholic beverages

    (x2 9:84, p , 0:01).Married couples tended to be more syncratic than

    cohabiting couples in their decision to purchase forms of

    savings in this phase, but more autonomic when purchasing

    alcoholic beverages. In the search phase, significant chi-square

    values were found for alcoholic beverages, cosmetics and

    toiletries, gardening tools, and kitchenware. Cohabiting

    couples were found to be more syncratic in their decision

    making for these products at this phase than married couples.

    Patterns of influence among married and cohabiting

    couples

    There was a greater tendency towards autonomic decision

    making among married couples and more syncratic decision

    making among cohabiting couples (Tables III and IV). This

    finding was directly opposite of those found by Gaidis et al.(1986). Female influence across all decision stages for both

    married and cohabiting couples was small, while male

    influence was non-existent for both couples across all

    decision phases.Accordingly, the decision-making strategy that married

    people tend to adopt is autonomic through all three stages,

    with slightly more syncratic behavior in the final decision

    phases. Female dominance was present only for female

    partners clothes (Clothes (Hers)), as shown in Figures 1, 2,

    and 3 for all decision phases. Other insurance showed the

    greatest shift between all three phases for married couples.

    Couples are syncratic in their recognition of need for it, and

    then autonomic in the information search phase. This may

    have to do with the husband and wife determining their

    individual needs in terms of insurance. It then returns to

    syncratic activity as both make the final decision to purchase.Cohabiting couples differ in the sense that the problem

    recognition and search phases tend to be both autonomic and

    Table I Mean relative influence between married and cohabiting couples

    Married couples Cohabiting couples

    Product Problem recognition Search Decision Problem recognition Search Decision

    Life insurance 2.97 2.88 2.92 3.09 3.16 2.94

    Concerts, movies, theatre, and entertainment 2.91 2.88 2.93 2.89 2.86 2.96

    Internet access 2.63 2.51 2.58 3.11 2.85 2.79

    Housing 2.97 2.85 2.90 3.00 2.98 2.89

    Forms of saving 2.98 2.70 2.85 3.16 2.76 2.95

    Other insurance 2.90 2.76 2.80 2.94 2.88 2.73

    Savings objectives 3.12 3.05 3.00 3.14 3.17 3.20

    Housing upkeep 2.82 2.85 2.86 2.88 2.64 2.73

    Food and non-alcoholic beverages 3.07 3.13 3.08 3.16 3.23 3.09

    Alcoholic beverages 2.60 2.66 2.77 2.48 2.59 2.78

    Cosmetics and toiletries 3.75 3.70 3.62 3.71 4.07 3.64

    Non-prescription drugs and first aid items 3.35 3.40 3.35 3.49 3.66 3.32

    Living room furniture 3.23 3.24 3.04 3.19 3.25 3.10

    Computers 2.65 2.52 2.69 2.64 2.50 2.68

    Household appliances 2.91 2.91 2.97 2.97 3.00 3.04

    TV, stereo, CD player, DVD player 2.52 2.39 2.65 2.52 2.47 2.70

    Other household furnishings 3.33 3.29 3.30 3.61 3.77 3.62

    Female partners clothes 4.00 4.21 4.07 4.15 4.35 4.23

    Child(ren)s clothes 3.60 3.78 3.67 3.79 3.73 3.57

    Gardening tools 2.60 2.57 2.57 2.84 3.01 2.60

    Male partners clothes 2.48 2.57 2.47 2.20 2.31 2.14

    Household cleaning products 3.54 3.47 3.39 3.46 3.45 3.36

    Kitchenware 3.48 3.41 3.52 3.49 3.53 3.49

    Child(ren)s toys 3.38 3.40 3.34 3.38 3.49 3.37

    Video games 2.46 2.47 2.44 2.10 2.06 2.29

    Motor vehicle(s) 2.78 2.59 2.78 2.73 2.44 2.60

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    267

  • syncratic in nature, with decision-making strategy leaning

    slightly to the syncratic side. The final decision phase for these

    couples is characterized by a strong syncratic decision-making

    strategy. Just as with married couples, the only female

    dominant product was female partners clothes (see Figures 4,

    5, and 6). The one product that showed the greatest change

    through the phases was forms of saving.

    Figures 4 and 5 show cohabiting couples as autonomic in

    their problem recognition and search phases for this product,

    but highly syncratic in the final decision phase. As was

    mentioned, a majority of cohabiting couples hold individual

    accounts, mostly regular checking and savings. The syncratic

    activity demonstrated for this product in the final decision

    phase supports past research on cohabiters emphasis on

    Table II Proportion of agreement on shared responsibility among married and cohabiting couples

    Married couples Cohabiting couples

    Product Problem recognition Search Decision Problem recognition Search Decision

    Life insurance 0.40 0.53 0.68 0.28 0.35 0.45

    Concerts, movies, theatre, and entertainment 0.51 0.51 0.53 0.58 0.39 0.59

    Internet access 0.54 0.49 0.45 0.71 0.43 0.46

    Housing 0.61 0.58 0.61 0.61 0.61 0.64

    Forms of saving 0.57 0.50 0.46 0.30 0.38 0.69

    Other insurance 0.51 0.37 0.48 0.48 0.53 0.58

    Savings objectives 0.53 0.33 0.55 0.47 0.47 0.61

    Housing upkeep 0.35 0.43 0.58 0.43 0.33 0.44

    Food, non-alcoholic beverages 0.47 0.41 0.46 0.41 0.49 0.62

    Alcoholic beverages 0.43 0.28 0.38 0.69 0.65 0.56

    Cosmetics and toiletries 0.38 0.25 0.45 0.53 0.46 0.49

    Non-prescription drugs and first aid items 0.47 0.41 0.43 0.54 0.46 0.50

    Living room furniture 0.48 0.45 0.50 0.68 0.59 0.59

    Computers 0.46 0.36 0.44 0.46 0.46 0.53

    Household appliances 0.59 0.52 0.58 0.56 0.54 0.57

    TV, stereo, CD player, DVD player 0.43 0.45 0.52 0.57 0.46 0.57

    Other household furnishings 0.43 0.44 0.54 0.46 0.62 0.55

    Female partners clothes 0.36 0.48 0.48 0.38 0.65 0.59

    Child(rens) clothes 0.32 0.45 0.47 0.43 0.67 0.36

    Gardening tools 0.32 0.33 0.41 0.45 0.61 0.48

    Male partners clothes 0.30 0.31 0.44 0.47 0.48 0.54

    Household cleaning products 0.38 0.33 0.37 0.54 0.55 0.56

    Kitchenware 0.48 0.31 0.41 0.46 0.60 0.54

    Child(ren)s toys 0.24 0.43 0.39 0.50 0.31 0.39

    Video games 0.38 0.49 0.38 0.53 0.52 0.52

    Motor vehicle(s) 0.51 0.50 0.70 0.55 0.61 0.71

    Table III Patterns of influence among married couples

    Pattern of influence Problem recognition Information search Decision Average

    Male dominant 0 0 0 0

    Autonomic 17 19 15 17

    Syncratic 8 6 10 8

    Female dominant 1 1 1 1

    Table IV Patterns of influence among cohabiting couples

    Pattern of influence Problem recognition Information search Decision Average

    Male dominant 0 0 0 0

    Autonomic 12 12 7 10

    Syncratic 13 13 19 15

    Female dominant 1 1 0 1

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    268

  • Figure 1 Problem recognition stage: married couples

    Figure 2 Search stage: married couples

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    269

  • Figure 3 Decision stage: married couples

    Figure 4 Problem recognition stage: cohabiting couples

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    270

  • Figure 5 Search stage: cohabiting couples

    Figure 6 Decision stage: cohabiting couples

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    271

  • equality in the household. This extends to equality in deciding

    the amount of money each should save.

    Conclusions and implications

    The results of this study differed greatly from those of the

    previous study done by Gaidis et al. (1986). In the presentstudy, married couples showed a greater tendency towardsautonomic decision making while cohabiting couples were

    slightly more syncratic in their decision making. This change

    in decision-making strategies of couples from Gaidis et al.s(1986) study to the current findings may have to do with

    changing gender roles for men and women.The stronger presence of women in the workforce today, as

    opposed to 20 years ago, may have given way to more

    autonomic decision-making strategies for married couples

    and contributed to the lack of traditional role specialization inmarriage as compared to the past. Today, women are no

    longer seen as just homemakers and men as just

    breadwinners. When it comes to decision making forparticular products, it becomes necessary to take an either-

    or strategy in purchasing products.The autonomic strategy adopted by married couples may be

    out of convenience since males and females reported equally

    high incomes and being in the workforce. Husband and wivesmay not have time to convene to make decisions regarding

    which product to buy so they may leave it up to either spouse

    to go through the three phases of decision making. A move

    towards more syncratic behavior for cohabiting couples in theproblem recognition, search, and final decision phases may be

    due to their focus on equality in their relationships.Marketers, when attempting to reach married couples

    today, may want to employ the advertising and message

    strategies that Davis and Rigaux (1974) recommended forthose that use an autonomic strategy in purchase decisions.

    Media and advertising should focus communication efforts on

    two audiences rather than one since either the husband orwife may be making the decision.

    The communication strategy used should focus on the joint

    nature of both processes since cohabiters showed a propensitytowards syncratic strategies in all three phases. Hence,

    advertising and message strategies should focus on how single

    people of the opposite sex decide on product purchasestogether since cohabiters are more like single people in their

    decision-making behavior. Moreover, findings also showed a

    slight trend towards autonomic decision making during theproblem recognition and search phases. Marketers must also

    use the same strategies for autonomic decision making in

    these phases as suggested for married couples.Predominant male or female influences were lacking in

    most product categories except for one, female partners

    clothes. Among married couples, this was primarily female-dominated. Marketers should continue to appeal to women in

    these couples for all three search phases.Cohabiting relationships are normally tenuous in nature.

    The average duration of such relationships is 1.3 years

    (Waters and Ressler, 1999). Brines and Joyner (1999) found

    cohabiting relationships to be based on egalitarianism whilefinding marriage to be collectivist in nature, where both

    husband and wife pool together complementary resources (in

    terms of skills and/or income). According to these researchers,cohabiting relationships are three times more likely to

    terminate their relationship than marriages when inequality

    existed between the incomes of men and women. Brines and

    Joyner (1999) found this to be especially true for couples

    where the woman earned more than the man.Female dominance was also found in this same category

    among cohabiters, but only in the problem recognition phase.

    The search and final decision phases were syncratic in nature.

    Hence, marketers should continue to appeal to women in this

    group and communicate to them the need or desire for

    particular apparel. Moreover, message strategies should focus

    on joint decision making between male and female cohabiters

    during the information search regarding female partners

    clothes and the final decision to purchase them.Women in cohabiting relationships that reported higher

    incomes than their male counterparts were found to have a

    higher chance of dissolution of it compared to married

    couples (Brines and Joyner, 1999). Marriages where wives

    earn twice as much as their husbands had only a 1.26 times

    more chance to divorce compared to traditional marriages

    (where the husband is the primary breadwinner, and the wife

    is the primary homemaker) (Brines and Joyner, 1999).The original hypothesis stated that more egalitarian

    decision-making strategies would be evident among married

    and cohabiting couples. It was also suggested that womens

    greater presence in the workforce compared to 20 years ago

    would influence this. Ironically, womens presence in the

    workforce has had an effect on married couples product

    decision making, but not towards egalitarianism. Instead, a

    trend towards autonomic decision making was evident in the

    present study.Cohabiters, unlike married couples, developed a more

    syncratic strategy for product decision making compared to

    the Gaidis et al. (1986) study. This move towards syncratic

    behavior may be due to their greater propensity towards

    equality than their predecessors in the previous study.

    Cohabiters are eight percent of the number of married

    couples in the US (which is estimated to be approximately

    60.7 million) (US Census Bureau, 2000). Marketers may

    want to consider if they are a viable market, especially for

    companies whose customer base is made mostly of more

    common-type households. Cohabiters may also be good for

    companies looking into smaller, untapped segments of the

    population.

    References

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    turn of the century: has the changing structure of

    households impacted the family decision-making

    process?, Journal of Consumer Behaviour, Vol. 2 No. 2,

    pp. 111-24.Belch, G.E., Belch, M.A. and Ceresino, G. (1985), Parental

    and teenage child influences in family decision making,

    Journal of Business Research, Vol. 13, pp. 163-76.Brines, J. and Joyner, K. (1999), The ties that bind:

    principles of cohesion in cohabitation and marriage,

    American Sociological Review, Vol. 64 No. 3, pp. 333-55.Davis, H.L. and Rigaux, B.P. (1974), Perception of marital

    roles in decision processes, Journal of Consumer Research,

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    J.L. (1986), Decision making in the household: a

    comparison between married and cohabitating couples,

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    272

  • Akron Business and Economic Review, Vol. 17 No. 3,pp. 73-84.

    Gardyn, R. (2002), Unmarried bliss, AmericanDemographics, Vol. 22 No. 12, pp. 56-61.

    Granbois, D.H. and Rosen, D.L. (1983), Determinants ofrole structure in family financial management, Journal ofConsumer Research, Vol. 10 No. 2, pp. 253-8.

    Light, A. (2004), Gender differences in the marriage andcohabitation income premium, Demography, Vol. 41 No. 2,pp. 263-84.

    McConocha, D.M., Tully, S.A. and Walter, C.H. (1993),Household money management: recognizingnontraditional coup, The Journal of Consumer Affairs,Vol. 27 No. 2, pp. 258-86.

    Schaninger, C.M. and Lee, D.H. (2002), A new full-nestclassification approach, Psychology and Marketing, Vol. 19No. 1, pp. 25-58.

    Smock, P.J. (2000), Cohabitation in the United States: anappraisal of research themes, findings, and implications,Annual Review of Sociology, Vol. 26, pp. 1-20.

    US Census Bureau (2000), available at: http://www.census.gov/

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    Corresponding author

    Nabil Razzouk can be contacted at: [email protected]

    Executive summary and implications formanagers and executive readers

    This summary has been provided to allow managers and executivesa rapid appreciation of the content of the article. Those with aparticular interest in the topic covered may read the article in tototo take advantage of the more comprehensive description of theresearch undertaken and its results to get the full benefit of thematerial present.

    Research into household consumer decision-making hasusually focused on the traditional family consisting ofmarried single or dual income parents with children. Manystudies have used life cycle models to explain consumptionbehavior during different life phases within these householdssuch as the arrival of children into the family and the stagewhen grown-up children leave home.

    The growth of non-traditional households

    However, critics point out that such models do not accountfor less conventional family structures influenced by factorslike late first marriage, divorce and couples who remainchildless. Couples who cohabit have also been largely ignored,despite the fact that the number of cohabiting relationships inthe US has increased massively from the 439,000 recorded in1960. There are now several million cohabiting couples andresearch has indicated that around half the US population haslived with someone by the time they reach their 30s.

    Although few studies have compared decision makingbetween married couples and cohabiters, some evidence ofdistinctions between the two union types has previouslyemerged. Married people indicated themselves to be morecollectivist and inclined to make joint decisions, while those

    involved in a cohabiting relationship tended to be more

    individualistic. This is reflected in the fact that married

    couples and cohabiters tend to respectively hold joint and

    separate bank accounts.But earlier research also highlighted the role specialization

    common within marriages that stemmed from the tradition of

    the husband going out to work and his wife looking after the

    home. This led to norms such as women being responsible for

    money management and men making decisions about

    finance.Analysts recognize three stages in the consumer making

    decision process: problem recognition; information search;

    and final decision. Past studies into married couples point to

    evidence of role specialization within the first two phases.

    Domination by husbands was evident in relation to products

    like cars and TVs, while wives controlled household

    furnishings, appliances and other areas conventionally

    regarded as female territory.Razzouk et al. note, however, that gender roles have evolved

    resulting in both husband and wife exerting greater influence

    in many areas once regarded as exclusive property of the

    opposite sex. That joint negotiation is now more common

    within these areas has served to blur gender distinctions.Statistics show that most cohabiting relationships will last

    not much above one year. This transitory nature of such

    unions has led to the claim that cohabiters behave more like

    single people in respect of consumer decision making. Unlike

    married people, they will therefore be unlikely to commit to

    major purchases such as buying a home. Having separate

    accounts helps both partners protect their interests but it is

    pointed out that shared decisions have to be taken because of

    the need to pool finances.The authors replicate earlier research by studying consumer

    decision making behavior of 53 married couples and 40

    cohabiting couples from different cities within a western US

    state. Participating couples responded to an internet appeal

    and were sent surveys to complete independently of each

    other. Almost half the married couples were aged over 40 and

    the largest cohabiting group was between 19 and 25. More

    than half the married respondents did not have children living

    at home, while 65 percent of cohabiters were childless. The

    majority of married couples had lived together for five years

    and the majority of cohabiters for between one and two.Respondents provided information relating to 26 product

    categories. The information revealed how and where products

    are purchased and the circumstances of their acquisition. In

    relation to each category, the survey also assessed the relative

    influence of men and women during the three decision-

    making stages and the amount of shared responsibility.

    Key findings

    Some of the revelations include:. married people make decisions together about savings but

    act individually when purchasing alcohol; and. during the information search stage, cohabiters act jointly

    in relation to alcohol, gardening tools, kitchenware, and

    cosmetics and toiletries.

    Married couples tend to act separately during all three stages,

    though there is evidence of more joint decision making within

    the final stage. The greatest fluctuation in this pattern was

    noted in the other insurance category, where consultation

    during the initial stage was again evident when the final

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    273

  • decision was taken. In between, couples acted separately and

    the authors believe this may be down to a need to determine

    their own individual requirements.The pattern was different with cohabiters, who showed an

    inclination to both act alone and together during the first two

    stages with final decisions arriving through increased joint

    input. The main exception was in relation to forms of

    saving, where partners reached final decisions together after

    acting individually prior to that stage. Razzouk et al. relate this

    to the need for equality to surround household expenditure

    and that this extends to decisions about how much each

    partner can save.With both married couples and cohabiters, there was little

    evidence of decision making being dominated by either men

    or women except for the female partners clothes category,

    where female domination existed in both cases.Overall, the study indicated a propensity towards

    individualistic behavior among married couples, while

    cohabiters were more inclined to make decisions together.

    These conclusions contradict findings from two decades ago

    and may reflect the changing gender roles that have emerged

    because of the increase in the number of wives who go out to

    work compared to then. The authors speculate that

    employment commitments place heavy demands on both

    marriage partners to the extent that they struggle to find time

    for consulting about household purchase decisions. While it

    arguably becomes unavoidable that one or the other often has

    to take sole responsibility, the move towards syncratic

    behavior in the final stage may be a reflection of thecommitment to equality in the relationship.

    Marketing suggestions

    Because of this prevailing situation, Razzouk et al. advisemarketers to focus their attention on two audiences ratherthan one in their attempts to effectively reach marriedcouples. That cohabiters seem to behave similarly during thefirst two phases provides some scope to use these tactics,although it is recommended that advertisers regard cohabitersmore like single people and use strategies appropriate to thatmarket segment.

    Marketers should continue to target married women inrelation to female partners clothes category. There should,however, be some adjustment made to the strategy forcohabiting females because their dominance was mainlyevident during the problem recognition stage. Consequently,the message should concentrate on the need or desire for theclothing in question.

    The authors believe that marketers might ultimately decidethat cohabiters may prove a viable segment that exists outsidemore traditional household types. They also suggest thatstudy findings could prove useful to small organizationsinterested in exploiting potential opportunities within smallerunexploited sections of the population.

    (A precis of the article A comparison of consumer decision-makingbehavior of married and cohabitating couples. Supplied byMarketing Consultants for Emerald.)

    A comparison of consumer decision-making behavior of couples

    Nabil Razzouk, Victoria Seitz and Karen Prodigalidad Capo

    Journal of Consumer Marketing

    Volume 24 Number 5 2007 264274

    274

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