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A EVALUATION OF A END-OF-LIFE PROGRAMME EMBEDDED WITHIN A COMMUNITY LONG TERM CARE MODEL IN SINGAPORE

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Page 1: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

A EVALUATION OF

A END-OF-LIFE PROGRAMME

EMBEDDED WITHIN A COMMUNITY

LONG TERM CARE MODEL

IN SINGAPORE

Page 2: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

• HMMC Model of Care

• Components of EoL Programme

• Evaluation of the EoL Programme

• Primary Care Model in Action

LINEUP FOR THIS SHARING…

Page 3: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

Frail and Nursing Home Eligible Elders

Elders with Difficulties

in……

HMMC’s Target Population

Financial Difficulties

Psychological

Factors

Environment

Limitations

Physical

Needs / Abilities Social

Determinants

Page 4: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

CNY Outing

in 2013

Page 5: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

ASSIMILATING END OF LIFE CARE INTO

HUA MEI MOBILE CLINIC SINCE OCT 2009

Since its inception in1993, HMMC has been delivering

Team-Managed Primary Health Care

to homebound and frail older persons

at their home.

Components since 2009

- End of Life Care Training

- Person-Centred Care

-Increased Resourcing

-- 24 E-line

Page 6: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

MY TEAM MEMBERS

Doctors, Nurses, Social Worker

& Programme Coordinator

Page 7: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation, 2013. No unauthorised reproduction.

MEDICAL PROFILES OF OUR CLIENTS

Page 8: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

Time

Functi

on

death

High

Low

Dementia/Frailty Trajectory

HMMC’s Clients’ Common Trajectories

Time

Functi

on

death

High

Low

Organ System Failure Trajectory

A steady decline, with peaks and valleys,

which may take weeks to months to even

years to progress towards death.

As death approaches, the decline becomes

rapid.

Generalized frailty of all body systems or

neurological failure (such as Alzheimer's and

other dementia) resulting in a dwindling

trajectory towards death.

Page 9: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

Our Clientele Range

Page 10: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

OUR ECHO

‘Primary care professionals

have the potential &ability to provide

end of life care for most patients,

given adequate training, resources,

and when needed, specialist advice.

They share Common Values with palliative care specialists –

Holistic, Patient Centred Care,

delivered in the context of famillies and friends.’

Page 11: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

COMMUNITY NURSE & COMMUITY PALLIATIVE NURSE

• Provider

• Advocate

• Care Manager

• Monitor

• Educate

• Provider

• Advocate

• Care Manager

• Monitor

• Educate

• Innovate

• Facilitate

Community Nurse Community Palliative Nurse

Palliative Care Training

Its Really More SAME than Different !

Page 12: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

INTERVENTIONS (EOL PATIENTS)

• Client’s

Needs

• Caregiver’s

Needs

• Domain of

Care

• Care Plan

• Care Mx

• Advocacy

• Identify

Caregiver

Stress

• Caregiver

Training

• Discussion

of ACP

• Proper

Documen-

tation

• Revisit at

each

Crisis

• Mortality

Round

• Follow Up

• Evening of

Remembr

-ance

Assessment Continual

Communication

Advance

Care

Planning

Caregiver

Support

Bereavement

Support

Page 13: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

An Evaluation of

HMMC EoL CARE PROGRAMME

(1 Oct 10 – 30 Sep 12)

Page 14: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

ADVANCE CARE PLANNING

ACP Without ACP

98% (54)

2% (1)

ACP discussed

Page 15: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

Preferred Place of Death

46 (84%)

2

6

10

5

10

15

20

25

30

35

40

45

50

Home Hospital No Preference Not known

Page 16: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

24

32 2

1 1 1 1 1

0

5

10

15

20

25

30

CAUSE OF DEATH N=36

Page 17: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

28 (78%)

8 (22%)

Home

Hospital

N=36

Number of Deceased who died in a Place against their Wishes = 5

3 were due to care givers’ choice

2 lived alone

Places Where Death Took Place

Page 18: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

“DO YOU FEEL YOUR LOVED ONE HAD A GOOD DEATH?”

FEEDBACK BY TELEPHONE

Page 19: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

Mdm Tan

A CASE DEMONSTRATION

Page 20: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

I might not

remember my

age anymore

I am a

homemaker

and love to

stay home

I might be noisy

at home and

may not sound

right

I trust that my

daughters will

take care of my

needs.

But I am sure I

want to spend

all my days at

home

Mdm Tan I love and

care for my

children very

much.

Page 21: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation, 2013. No unauthorised reproduction.

SUPPORTIVE PARTNERS SYSTEM

Caregivers (2 daughters)

Nurse

Social Worker

Doctor

Community Resources

Family Members

Mdm Tan

Page 22: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

HMMC’s JOURNEY with MDM TAN

Admission

(8/9/2009)

Goal of Care:

Maintenance

First Crisis

(15/11/2011)

a) Pneumonia

b) Critically ill

c) EoL Prog

Transition

(Jan 2012)

a) Stable

b) Improved

QoL

c) Maintenance

Second Crisis

(30/4/2013)

a)Pneumonia

b)General

Decline

c)Re-Transit

back to EoL

Programme

Passes On

(22/8/2013)

a)In the comfort of own home

b)Among family members

c)As per her ACP

Page 23: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation, 2013. No unauthorised reproduction.

PRIMARY CARE MODEL – THE 9 ‘C’S

Mdm Tan

First Contact

Continuity

Caregivers

Care Mx

Comprehensive

Care

Communication

Community

Counselling

Coordination

Page 24: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

© 2014. Tsao Foundation, Not to be reproduced or disseminated without permission.

© Tsao Foundation. No unauthorised reproduction.

• Most older persons experience a ‘Dwindling’ Death Trajectory

• A Primary Care Team - LTC empowered and enabled to provide

EoL Care may reduce the need for hospitalization

• Minimize the Person’s Need to Switch between care settings

and primary care providers

• Therapeutic Rapport between patient / family / care teams can

be harnessed to improve quality of care

REFLECTIONS

Page 25: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

“YOU matter because You are You, and You Matter to the End of Your Life.

We will do All we can not only to help you die peacefully,

but also to

Live Until You Die.”

- Dr Dame Cicely Saunders

Page 26: A END-OF-LIFE PROGRAMMEtsaofoundation.org/doc/ihcno/Breakout_Session/PCN_1.pdf · (Jan 2012) a) Stable b) Improved QoL c) Maintenance (30/4/2013) a)Pneumonia b)General Decline c)Re-Transit

THANK YOU

Acknowledgements:

•To my team at Hua Mei Mobile Clinic past and present

•To all who has helped in the data mining and collation

•Especially to all Elders & Family, current and before, whose wisdom

are my constant teachers

•To all of you, my fellow companions on this journey.