a guide to choice cards
TRANSCRIPT
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Choice Cards | How to play
Each suit talks about a different aspect of choice:
Spades | Values
Choice needs to be informed by values, which provide
a moral compass. Here, weve chosen to open the
box by phrasing the values in the form of questions.
Hearts | QuotesKnowing the principles are fine, but sometimes all it
takes is a choice phrase from someone to bring the
truth home.
Clubs | Traps
Our minds sometimes act in less than rational ways.
Here are some loopholes in decision making that will
help us to understand how our mind works.
Diamonds | Methods
There is no shortage of decision making tools out
there. Heres a selection of 13 of the best.
Jokers | Wild cardsAs in traditional card decks, jokers can play the role of
any other card. We include 8 of them here, so that
decks can be customised.
Choice Cards
play your
cards right
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Youth | choice
There is research on brain development that shows that the
prefrontal cortex, which regulates impulses, risk taking, planning,
decision making, empathy and insight, is still in development among
youth. In fact, it is the last structure of the brain to stop growing,
developing until the mid-twenties.
However, this also means that youth, not having a fully mature
prefrontal cortex, may be more impulsive than adults, and perhaps
more susceptible to peer influences.
The situation | Our intervention
Unfortunately, much of the current literature on choice and decision
making is confined to 3 domains in the adult world:
1) Business: how to make better decisions to become more
profitable
2) Psychology: understanding how the human mind works
3) Social work: using tools to counsel people and guide them in
decision-making
The Choice Card project aims to distill the principles of decision
making available in these 3 fields of study, and open source them to
youth and youth workers. This is done through the creation of a deck
of customised playing cards.Features | Innovations
1) Access: Making the project downloadable means that youth and
youth workers with an Internet connection can be reached.
2) Price: The project will be delivered for free, with the cost
distributed to the end user. The deck of 60 playing cards can be
printed out as a series of 15 pieces of 5R photographs, which are
then cut into 4.
3) Portability: Youth cant always be carrying a book around to help
them make choices. Playing cards offer a possible format that
also doubles up as a game.
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Spades | Values
AIntegrityWhat would I want
other people to say
about me?
Tip: Use the What would I
like my gravestone to read
when I die? exercise
2Self WorthIs this really who I am?
Tip: Relevant for issue of
self-image and self-esteem.
3
Responsibility
Is this important,
urgent, or both?
Tip: Use a 2x2 grid of
Important / Not important &
Urgent / Not urgent to
delineate a problem.
4Courage
Whats my Dementor?
Tip: This term from the
Harry Potter books is used
to describe a persons
worst nightmare.
5Patience
Can I wait for
something better?
Tip: Emphasises the
importance of delayed
gratification.
6
Helping Others
How can helping
others help yourself?
Tip: Think of the altruistic
reasons for why people
help each other.
7Religion
Does my faith or
religion already have
the answer Im looking
for?
Tip: Most effective if both of
you share the same faith
and understand the
theology well.
8Co-operation
How can everyone
benefit from this
situation?
Tip: Also known as the
Golden Solution. Consider
using a Venn diagram to
illustrate this.
9Influence
There are 2 types of
people in life:
thermometers and
thermostats. Which
are you?
Tip: In soccer terms,
Attack is the best form of
defense.
10Purpose
What makes me come
alive?
Tip: For those who are
considering courses of
study or career paths.
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J
Honesty
Is this the truth about
me?
Tip: Emphasise being
truthful to yourself, rather
than trying to please others
with a pat answer.
QFriends / Family
Whats the most
important thing here?
Tip: Arrange a few terms in
order: friends, family,
religion, school, and so on.
KForgiveness
Is it possible to forgive
someone who has
wronged me?
Tip: Counter-intuitive, but
potentially very effective.
Possible Values wild cards
Service
Whats a small thing Icould do to make
someone I care about
happy?
Tip: Ask yourself what the
other person really wants.
Loyalty
Whos a true friend to
me?
Tip: Think of past
situations when someone
supported you when youwere down.
Love
How much do I care
about this person?
Tip: Distinguish between
true love and I love laksa
kind of love.
Respect
Do I think highly of this
person?
Tip: Distinguish
respecting someone from
liking someone. What are
that persons qualities?
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Hearts | Quotes
ANo matter how far down
the wrong road youve
gone, turn back. Turkish
proverb
Tip: Power and speed
are useless without
direction.
2Eighty percent of success
is showing up. directorWoody Allen
Tip: Its not just being
there, but being therewhen its necessary.
3
With great power, comes
great responsibility
Spider Man
Tip: One could say, the
more power one is
given, the more isexpected of that
person.
4It takes a great deal ofcourage to stand up toyour enemies, but a greatdeal more to stand up toour friends. Professor
Dumbledore
Tip: A good reminder
that friends can mean
well but still be wrong.
5Lying makes a problem
part of the future; truth
makes a problem part of
the past. - NBA coach Rick
Pitino
Tip: How will a lie come
back and haunt a
person?
6
God grant me the serenity
to accept the things I
cannot change, the
courage to change the
things I can, and the
wisdom to know the
difference. Theologian
Reinhold Niehbuhr
Tip: Separate an issue
into 2 components:
those aspects which
you have no control
over, and those that
you do, such as your
attitude to a situation.
7The ultimate measure of a
man is not where he
stands in moments of
comfort and convenience,
but where he stands at
times of challenge and
controversy. Martin
Luther King Jr
Tip: As the Mindef
campaign says, What
will you fight for?
8Its our choices, Harry, that
show what we truly are, far
more than our abilities.
Dumbledore, Harry Potter
and the Chamber of
Secrets
Tip: Or as Robert de
Niro once said, Your
power is in your
choice.
9What do we live for if it is
not to make life less
difficult to each other?
George Eliot
Tip: Are we at least not
causing harm to
another person?
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10
Dont make any decisions
if you are in doubt.
Baasanjav, 16, Mongolia
Tip: So clear up all
your doubts before
committing to a
decision.
JDoing is the best way of
saying. Cuban poet,
Jos Mart
Tip: Some people like
to verbalise their
emotions but
sometimes its not
enough.
QA pessimist sees the
difficulty in every
opportunity; an optimist
sees the opportunity in
every difficulty. Winston
Churchill
Tip: The Chinese word
for crisis has the word
opportunity in it as well!
KWhen one door of
happiness closes, another
opens; but often we look
so long at the closed door
that we do not see the one
which has been opened for
us. Helen Keller
Tip: The other door is
probably behind you
turn around!
Possible Quotes wild cards
Dont make money your
goal. Instead, pursue thethings you love doing, and
then do them so well that
people cant take their eyes
off you. poet Maya
Angelou
Tip: This is about
focus, and just puttingall your effort in things
that count.
All that is necessary for thetruimph of evil is for good
men to do nothing.
Edmund Burke
Tip: Use if you are in abystander position and
feel that its not your job
to help someone.There are 2 ways to live
your life. One is as thoughnothing is a miracle. The
other is as though
everything is a miracle.
Albert Einstein
Tip: Look at the world
with a new perspective!
The most important thing in
communication is hearingwhat isnt being said.
Peter F. Drucker,
Management Guru
Tip: Use to help
understand what isbeing implicitly said in a
situation.
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Clubs | Traps
AThe Status Quo Trap
Unwillingness to change
thought patterns that we
have used in the past in
the face of new
circumstances.
Tip: An example would
be sticking with the
same group of friends
just because they live
nearby and not
because theyre good
friends.
2The Confirming-
Evidence Trap
We tend to be willing to
gather facts that support
certain conclusions but
disregard other facts that
support different
conclusions.
Tip: When we judge
people, we tend to rely
on a few bits of
information in order to
make up our mind.
3
Groupthink
When individuals
intentionally conform to
what they perceive to be
the group consensus, they
make bad decisions which
would individually be
considered unwise.
Tip: Also known as
peer pressure.
Sometimes we think
that something is safer
just because all our
friends are also doing it.
4
InformationCascadesWhen people do not make
decisions based on theirown information andexperience, and insteadsimply copy other peoplesdecisions, assuming thatsomeone else hascarefully studied the issuesat hand.
Tip: This is useful when
the decision is low-cost,
such as ordering food,
but has serious
consequences when
applied to a choice of
school or course.
5Tyranny of choice
As the number of choiceskeeps growing, negativesaspects of having amultitude begin to appear.Clinging tenaciously to allthe choices available to uscontributes to baddecisions, anxiety andstress.
Tip: Keeping your
options open is viable
up to a certain point
the number of choices
needs to be trimmed to
avoid psychological
burden.
6An Ace of Success
The risks of myopic vision
are heightened when a
solution suddenly appears
after a long and arduous
search.
Tip: Sometimes people
are willing to go with
any solution if theyve
been searching for a
few hours, even if its
less than optimal.
7The Anchoring Trap
Decisions are unduly
influenced by initial
information that shapes
our view of subsequent
information.
Tip: First impressions
count, but we need to
give people a second
chance.
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8
Vividness effect
We tend to give more
weight to events which aremore concrete and vivid,
than those which are more
intangible and ambiguous.
Tip: Which is why we
remember plane
crashes and terrorists
attacks better, even
though hundreds of
thousands may die of
diarrhoea.
9
The prudence trap
When faced with high
stakes decisions, we tend
to adjust our estimates or
forecasts just to be on the
safe side.
Tip: If 3 consecutive
people under-estimated
the probability of an
event, the estimate will
be far off.
10
Incrementalism
Small maneuver withoutany grand plan or sense of
ultimate purpose.
Tip: If a major sacrifice
is needed in order to
accomplish something,
a little bravery is
needed.
J
Law of diminishing
marginal utility
Although the payoff mightbe double, psychologically,
you wont feel twice as
good with $200 in your
pocket as you would with
$100. Youll feel about 1.7
times as good.
Tip: Which is why
Singaporeans are so
kiasu and less
entrepreneurial.
Q
Role fulfillment
We conform to the
decision makingexpectations that others
have of someone in our
position.
Tip: Because people
expect us to be stupid,
we make stupid
decisions even though
we know better.
K
The Sunk Cost Trap
Sunk costs are old
investments of time ormoney that are now
irrecoverable.
Tip: If youre 3 years
into a 4-year course
which is absolutely
wrong for you, should
you continue?
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Possible Traps wild cards
Illusion of control
We tend to under-estimate future
uncertainty because we
tend to believe we have
more control over events
than we really do.
Tip: Its about recognising
that there are certainthings beyond our control.
Recent event trapWe tend to place more
attention on more recent
information and either
ignore or forget more
distant information.
Tip: If a peaceful countrysuddenly gets bombed,
that doesnt mean that the
entire country is unsafe.
Repetition bias
A willingness to believe
what we have been told
most often and by the
greatest number of
different of sources.
Tip: People once believed
that the Earth was at the
centre of the universe, for
example.
Ascription of
causality
We tend to ascribe
causation even when the
evidence only suggests
correlation.
Tip: We tend to attribute
our success to our abilities
and talents, but we
attribute our failures to
bad luck and external
factors.
Inconsistency
The unwillingness to
apply the same decisioncriteria in similar
situations.
Tip: Its always good to
revisit decision previously
made.
Source credibility
bias
We reject something if
we have a bias against
the person or group. We
are inclined to accept a
statement by someone
we like.
Tip: Us Do we apply
double standards for
those we like and those
we dont?
Buyers remorse
If only I had gone to one
more store. Its hard to
go through life regretting
every decision you make
because it might not have
been the best possible.
Tip: Here, its interesting
to understand how a
person shops, and their
decision processes when
doing so.
Faulty
generalisations
In order to simplify an
extremely complex world,
we tend to group things
and people.
Tip: These simplifying
generalisations can bias
decision making
processes.
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Diamonds | Methods
ADecision TreeStarting from the left of a large
piece of paper, draw out lines
towards the right for each
possible solution, giving each
solution a probabililty.
Tip: Its amazinghow graphically
illustrating the
options that are
available clarifies
thinking.
2Pareto Analysis
Based on the 80-20 Pareto
principle, that 80% of the
problems are caused by 20%
of the possible factors.
Tip: When damage
control is the only
possible action.
Tackle the change
that will give you
the biggest benefit
first.
3Make your decisions
non-reversible
The very option of being
allowed to change our minds
seems to increase the chances
that we will.
Tip: Marriage is a
good example of a
choice that should
be made non-
reversible.
4Choosing Variety
Decision makers make
suboptimal choices simply for
the sake of variety.
Tip: Useful for less
important
decisions, like your
daily meals!
5
Satisfice More and
Maximise Less
Learning to accept good
enough will simplify decisions
making and increase
satisfaction.
Tip: We should
learn to view limits
on possibilities we
face as liberating
and not
constraining.
6
Six Thinking Hats
White Hat: focus on the data
available.Red Hat: use intuition, gut
reaction, and emotion.
Black Hat: look at a situation
cautiously and defensively.
Yellow Hat: think positively.
Green Hat: develop creativesolutions.
Blue Hat: process control.
Tip: Created by
Edward de Bono.
Read his book, Six
Thinking Hats, for
more.
7Consequences Table
Create an empty matrix, and
list your objectives down the
left side of the box, and yoursolutions along the top.
Tip: If 2 solutions
are equal in 1 area,
while 1 solution
surpasses the otherin all other areas,
then a solution is
removed.
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8
Hedging bets
The less investors know about
a specific company, the wiser it
is to spread their investments
among several stocks.
Tip: Diversifying
risk improves our
long-term security
in most situations.
9Plus, Minus and
Interesting
Draw up a table. 'Plus column:
positive results of taking the
action. Minus column: negative
effects. Interesting column:
possible outcomes of taking
the action.
Tip: An
improvement to the
'weighing pros and
cons' technique.
102nd Order Decisions
If you adopt the rule that you
will never cheat on your
partner, you will eliminate
countless painful and tempting
decisions that might confront
you later on.
Tip: This is about
choosing when to
choose.
JFishbowl
Have one of your members or
a friend to stand outside the
decision-making process, to
observe and critique how the
decision was made.
Tip: Friends can
provide a more
objective
counterpoint to
your decision-
making process.
Q
Intuitive decision
making
The sense of revelation at theobvious when your conscious
mind finally learns something
that your subconscious mind
already knew.
Tip: This method is
used by people
who are already
experts in a given
field, and need to
make decisions
quickly.
K
Mixed scanning
Mixture of shallow and deep
examination of data,
generalised consideration of a
broad range of facts and
choices followed by detailed
examination of a focused
subset of facts and choices.
Tip: This technique
is used by doctorfor quick diagnosis
of medical
problems, and to
test their
hypotheses.
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Possible Methods wild cards
Practice an Attitude
of GratitudeWe can vastly improve our
subjective experience by
consciously striving to be
grateful more often for what
is good about a choice or
experience.
Tip: Sometimes we
dont need to have
the best that life can
offer.
The Delphi Method
A systematic, interactive
forecasting method.
Selected experts answer
questionnaires in two or
more rounds. After each
round, a facilitator provides
an anonymous summary of
the experts forecasts as
well as the reasons they
provided for their
judgments. Participants are
encouraged to revise their
earlier answers in light of
the replies of other
members.
Tip: This is for when
you get three experts
together, and find
that you'll often end
up with several
different opinions. Itis believed that
during this process
the range of the
answers will
decrease and the
group will convergetowards the "correct"
answer.
Decision staggering
Allows you to see a partial
result of your intervention
under conditions similar
those in which the rest of
the intervention, if
necessary, will take place.
Tip: Use when the
results of such a
solution are
unknown.
Think About the
Opportunity CostsUnless youre truly
dissatisfied, stick with what
you always buy. Dont be
tempted by new and
improved.
Tip: Dont scratch
unless theres an itch.