a holistic framework for web accessibility

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A centre of expertise in digital information management A Holistic Framework For Web Accessibility Brian Kelly UKOLN University of Bath Bath Email [email protected] UKOLN is supported by: ttp://www.ukoln.ac.uk/web-focus/events/meetings/bsi-accessibility-20 About This Talk This talk describes a holistic framework to Web accessibility which provides a user-focused approach to accessibility which provides a context for use of WAI WCAG guidelines which recognises embraces diversity rather than mandates conformity

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Page 1: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

A Holistic Framework For Web AccessibilityBrian KellyUKOLNUniversity of BathBath

[email protected]

UKOLN is supported by:

http://www.ukoln.ac.uk/web-focus/events/meetings/bsi-accessibility-2006-01/http://www.ukoln.ac.uk/web-focus/events/meetings/bsi-accessibility-2006-01/

About This TalkThis talk describes a holistic framework to Web accessibility which provides a user-focused approach to accessibility which provides a context for use of WAI WCAG guidelines which recognises embraces diversity rather than mandates conformity

About This TalkThis talk describes a holistic framework to Web accessibility which provides a user-focused approach to accessibility which provides a context for use of WAI WCAG guidelines which recognises embraces diversity rather than mandates conformity

Page 2: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

2

Contents

• Shared Assumptions• WAI Limitations• Holistic Framework• Tangram Model• Questions

Page 3: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

3

Common Assumptions (1)

Things we should have in common:• A desire to see widely-accessible and

interoperable services• Use of open standards to provide platform

and application-independent services• A recognition of the challenges faced in

achieving these aims (funding, time scales, expertise, user requirements, …)

• A desire to provide advice on how to achieve the aims whilst acknowledging the challenges

Slide used at Accessibility Summit, TechDis, in Feb 2002Slide used at Accessibility Summit, TechDis, in Feb 2002

Page 4: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

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Common Assumptions (2)

We also recognise that:• The W3C is the authoritative body which

is driving the development of Web standards

• W3C WAI has driven the agenda for Web accessibility

• W3C WAI has been successful in raising awareness globally that: Digital resources can be made accessible Digital resources should be made accessible

Slide used at Accessibility Summit, TechDis, in Feb 2002Slide used at Accessibility Summit, TechDis, in Feb 2002

Page 5: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

5

Problems

Guidelines • WAI model is flawed (see [1])• WCAG guidelines have flaws• Problems with change control (WCAG 1.0 2.0)

Other Developments • Accessibility issues being addressed elsewhere

(formats, applications, OSs, metadata, …)

Context • Need to address diversity and seek wider

participation rather than impose universal solutions

1 Further information provided in "Forcing Standardization or Accommodating Diversity? A Framework for Applying the WCAG in the Real World ", W4A, Japan, 2005

1 Further information provided in "Forcing Standardization or Accommodating Diversity? A Framework for Applying the WCAG in the Real World ", W4A, Japan, 2005

Page 6: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

6

Solutions

Holistic framework for e-learning accessibility published in CJLT (2004):

UsersNeeds

• Focuses on the userand recognises importance of:

• External pressures e.g. funders, QAA, …

• Technical infrastructure • Resource implications• Learning & teaching outcomes

and requires quality assurance based on documented policies and systematic checking

Follow-up work awarded prize for Best Research Paper at ALT-C 2005 E-learning conference

Follow-up work awarded prize for Best Research Paper at ALT-C 2005 E-learning conference

Importance of blended learning

Page 7: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

7

Building On This Work

Current work:• Develop general framework for addressing

Web accessibility• Build on existing best practices• Allows for diversity:

User environments Technical developments (within W3C, other IT

developments, other technologies e.g. Podcasting, mobile phones, …)

Context of use (information, learning, culture, …) Blended accessibility• Personalised solutions

Page 8: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

8

Tangram Model (1)

Generic model:• W3C model has severe

limitations

WCAG

Usability

Flash OS …

• Jigsaw model implies single solution

• Tangram model encourages diversity of solutions

This approach:• Encourages diversity

of solutions• Focus on 'pleasure' it

provides to user

This approach:• Encourages diversity

of solutions• Focus on 'pleasure' it

provides to user

Page 9: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

9

Tangram Model (2)

Guidelines/standards for/from:

• WAI• Usability• Organisational• Dyslexic • Learning difficulties• Legal• Management

(resources, …)• Interoperability• Accessibility

metadata

Model allows us to:• Focuses on end solution rather

than individual components• Provided solutions tailored for

end user• Doesn't limit scope (can you do

better than WAI AAA?)• Make use of automated

checking – but ensures emphasis is on user satisfaction

Page 10: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

10

Relevance To Accessibility MetadataThis approach:

• Based on principle of "widening participation" rather than "universal accessibility"

• Acknowledges that there may be tensions and conflicts

• Provides a bigger picture for user and developer communities

• Puts WAI guidelines within the context of a bigger picture

• Shows how accessibility metadata relates to a bigger picture

• Is itself an example of a personalised / blended solution

Page 11: A Holistic Framework For Web Accessibility

A centre of expertise in digital information management

www.ukoln.ac.uk

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Discussion

Questions., comments, etc. welcome