A List of Your

Guaranteed

“Rights”

(When you are ready to move to the next slide, please click your mouse any where on the page)

1.

Be informed

of your rights.

WHAT DOES THIS MEAN?We want you to feel comfortable with being a part of the program, so we want to make sure you know what you

can do, what you can expect and what your responsibilities may be.

YOU HAVE A RIGHT TO:

2.

Receive quality care

and services.

WHAT DOES THIS MEAN? As a consumer of Carobell services you have the right

to be treated like the adult that you are, that is considerate, respectful and courteous.

YOU HAVE A RIGHT TO:

3.

Take part in the development of your

Person Centered Service Plan.

WHAT DOES THIS MEAN? You are in charge. You are the reason for the service plan. You tell us what you want and how you think it

should be achieved.

YOU HAVE A RIGHT TO:

4.

Ask questions about your service needs, and to receive a copy of your

completed Person Centered service Plan.

WHAT DOES THIS MEAN? You can and should ask questions about all parts of your plan and expect to get responsible and helpful

answers. After you have met with your treatment team and approved your plan, you will get a copy of it to

keep.

PCP

YOU HAVE A RIGHT TO:

5.

Privacy

and

confidentiality.

WHAT DOES THIS MEAN? The information you share about yourself, the

information that is in your records and the services you receive stay private between you and your service

team.

Confidential

YOU HAVE A RIGHT TO:

6.

Talk with a lawyer, advocacy groups, guardians, legally

responsible persons and/or other support

individuals.

WHAT DOES THIS MEAN? If you need things like legal advice, advocacy, support

(people that can support you and help you with your needs relating to your disability), you can ask staff to

help you get in touch with them.

YOU HAVE A RIGHT TO:

7.

Be free from abuse, exploitation, retaliation, humiliation and neglect.

WHAT DOES THIS MEAN?-No person has the right to put their hands on you in a harmful way.-No person can take advantage of you, or take anything from you without your permission.-No staff person can punish you for standing up for yourself.-No staff person can make fun of you, or embarrass you for any reason.-No staff person can abandon or ignore you or your program support needs.

YOU HAVE A RIGHT TO:

8.

Look at your file/plan to help decide what you think

is best for you.

WHAT DOES THIS MEAN? You have the right to view your personal information

kept in the file. You can expect to get that information in time to help you decide what your treatment plan needs

to say. If you need help understanding what that information means, a staff person will be made available

to help you.

YOU HAVE A RIGHT TO:

9.

Understand and give or refuse to give informed

consent.

WHAT DOES THIS MEAN? you are in charge of your services. You have the right to give your ok or to refuse things like:•Release of information about yourself to others outside this program.•Consent for Emergency medical treatment•Consent to receive services•Consent for transportation provided by an outside agency•Consent for Publicity.•Who is invited to your service treatment meetings•Access or referral to legal representation•Access to self-help and advocacy groups

YOU HAVE A RIGHT TO:

10.

Be fully informed of the services available at

Carobell, Inc. and the cost of those services, if any.

WHAT DOES THIS MEAN? Carobell, Inc. has many different kinds of programs and services. Brochures are available that will help explain them. There may be a cost to some programs. Your

case manager will go over this with you. If you want to know more about any other Carobell offered program,

you can ask staff.

YOU HAVE A RIGHT TO:

11.

Manage your

own money.

WHAT DOES THIS MEAN? You have the right to keep any money you bring with you in your own pocket. Staff is here to help you make purchases and make sure you get your proper amount of change back, but it will be your job to keep track of

your money, unless Carobell is given written permission by you or your guardian to assist you with keeping your

money safe.

YOU HAVE A RIGHT TO:

12.

Be involved in research only after informed

consent has been given.

WHAT DOES THIS MEAN? You have the right to refuse to have any information about you and your disability be used in any kind of

research study. If you do give your OK for this, then it must be in writing and signed by you or your legally

responsible person.

YES/NO

YOU HAVE A RIGHT TO:

13.

File a complaint without fear of retaliation,

humiliation or harmful punishment.

WHAT DOES THIS MEAN? If you are not happy with the way you are treated or

you think your rights have been violated, you have the right to complain and be heard. No staff will try to get back at you, hurt you, make fun of you or talk behind your back. You will not get into any kind of trouble for

complaining about something that worries you.

YOU HAVE A RIGHT TO:

14.

Exercise your

civil rights.

WHAT DOES THIS MEAN? Civil rights means that people have the right to be

treated the same regardless of their race, color, sexual orientation, gender, religion, age, disability and/or

national origin.

I have the Right!

YOU HAVE A RIGHT TO:

Your guaranteed “Rights”• Carobell, Inc. recognizes the right of

individuals or parents/guardians to communicate with Disability Rights North Carolina (DRNC), the statewide agency designed under federal and state law to protect and advocate for the rights of persons with disabilities. 

• The toll-free number for Disability Rights is 1-877-235-4210.

CREDITSThis presentation has been read to you by:

Mickey Aguon Lori A. UricchioCommunity Services Coordinator