a need to act different for multi agency working - safeguarding children and beyond

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@mark_thinks Act different Using the Cloud to save lives and reduce costs

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These are the slides from a presentation I gave to an audience in July 2013 around why we need to act different in public services (see the video here on you tube http://www.youtube.com/watch?v=vGNlbNEG5DQ. The recent Daniel Pelka tragedy only reinforces the need for change and we are proud to be helping agencies with this challenge using our pam platform - see www.pam-it.com for more insight.

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Page 1: A need to act different for multi agency working - safeguarding children and beyond

@mark_thinks  

Act  different  

Using  the  Cloud  to  save  lives  and  reduce  costs  

Page 2: A need to act different for multi agency working - safeguarding children and beyond

The  Ra;onal  Perspec;ve  For  Change  

Na;onal  themes  

Outcome  commissioning,  reduce  demand  

Payment  by  results,    community  budgets  

Open  public  services,  cloud  working    

Agency  specific    

Driving  Forces    

Transforming  rehabilita;on  

L.A,  Police  &  Fire  Service,  Health  transforma;on    PCC  

Na;onal  ini;a;ves    Troubled  families,  ASB,      

Ending  guns,  gangs,  youth  violence  

Reducing  organised  crime  

Spending  review  -­‐  collabora;on  

Examples  

Allian;st  ©  

Page 3: A need to act different for multi agency working - safeguarding children and beyond

The  Emo;onal  Perspec;ve  For  Change  

Allian;st  ©  

Page 4: A need to act different for multi agency working - safeguarding children and beyond

So  What  Is  Inhibi;ng  Change?  

 Lacking  commissioning  skills  

VCS  commercial    experience  &  private  sector  values  Capability  to  partner    

AVribu;on    issues  (inputs  &  outputs)  

Different  language,  tools  &  processes  

Priority  conflicts  Na;onal  vs.  local  

Ecosystem  vs.  agency  

Organisa;onal  vs.  personal    

Ini;a;ve  vs.  ini;a;ve  

Ways  of  working  Informa;on  sharing  protocols  Silo  based,  outdated  IT  systems  

Organisa;on  centric  plans  &  policies  Leadership  appe;te  

Worker  habits  and  behaviours    

Allian;st  ©  

Page 5: A need to act different for multi agency working - safeguarding children and beyond

Two  ‘systems’  

Intra  agency    

Mul;-­‐agency    

Page 6: A need to act different for multi agency working - safeguarding children and beyond

Mul;-­‐Agency:  A  chance  to  act  differently?  

•  Rela;onships  are  important    •  Trust  is  essen;al  •  Co-­‐loca;on  is  good  •  Informa;on  sharing  is  key  •  Duplica;on  is  an  issue    •  Local  case  mgt  is  statutory  •  Some  things  are  private  •  Email,  phone,  mee;ngs  

•  but  they  are  only  temporary    •  in  both  the  system  and  the  people  •  but  it  doesn’t  scale  and  involve  everyone  •  and  delivering  on  promises  is  what  maVers    •  but  constant  repe;;on  is  a  bigger  problem  •  and  one  M.A.  subject  is  what  works  •  so  only  focus  on  the  subject’s  M.A.  need    •  all  have  a  place  but  are  inefficient,  expose  

considerable  risks  and  are  costly  Allian;st  ©  

Page 7: A need to act different for multi agency working - safeguarding children and beyond

Our  Manifesto  •  We  believe  people  and  their  partners  deserve  to  

be  given  the  right  tools  to  do  their  work  together    

•  We  enable  this  through  pam;  the  Pla`orm  for  Achieving  More        pam  is  a  cloud  based  collabora;on  pla`orm  with  rich  tools  and  specialist  func;onality  that  helps  users  get  beVer  results  together    

•  Our  services  are  underpinned  with  a  strong  partnering  heritage  and  values  of  co-­‐design  

•  We  equip  people  and  their  partners  with  the  ability  to  achieve  more  and  make  life  easier  

Allian;st  ©  

Page 8: A need to act different for multi agency working - safeguarding children and beyond

Two  Complementary  Pla`orms    

Protect  pam  (Up  to  IL2)     Restricted  pam  (Up  to  IL3)    

Allian;st  ©  

Page 9: A need to act different for multi agency working - safeguarding children and beyond

Beyond  Sharing  Into  Delivery  Together  

Mul;    Agency    

Intra    Agency    

Strategic  /  Organisa;onal   Opera;onal  /  Subjects  

Local  Case  Mgt  

CJB  PCP   CSP  

LCSB  LRF  HWB  

Co-­‐commissioning  

‘Planning,  Co-­‐ordina;on  &  Delivery’  

CCG  

Community  budgets  

IL3  pam  

IL2  or  IL3  pam  

Out  of  pam  scope  

Note:  this  is  not    an  exhaus;ve  list    of  pam  solu;ons  

CSE   IOM  

PPO   MAPPA  

MARAC  Gangs  

OCG    

Troubled  Families  

Places  /  ASB  

RJ  

Safeguarding  

Vic;m  engagement  

‘Subject  &  Community  Change’  

Opera;ons  Mgt  

Change  &  OD  

Business  &  delivery  plans  

Stakeholder  &  Risk  Mgt  

Policy  Mgt  

Supplier  Engagement  

Board  working  

Projects        Performance  Mergers,  JV,  alliances    

Contract  Mgt  

Compliance  

Allian;st  ©  

Page 10: A need to act different for multi agency working - safeguarding children and beyond

www.achievemorewithpam.com    

Telephone  +44  (0)  1273  704500    

enquiries@allian;st.com    

@pam_achievemore            

If  you  care  then  share…..and  if  you  believe  in  beVer  then  pam  it  

Allian;st  ©