a public service broadcasting model for developing countries

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A Public Service Broadcasting Model for Developing Countries: The Case of Cambodia A dissertation presented to the faculty of the Scripps College of Communication of Ohio University In partial fulfillment of the requirements for the degree Doctor of Philosophy Sothearith Im June 2011 © 2011 Sothearith Im. All Rights Reserved.

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Page 1: A Public Service Broadcasting Model for Developing Countries

A Public Service Broadcasting Model for Developing Countries: The Case of Cambodia

A dissertation presented to

the faculty of

the Scripps College of Communication of Ohio University

In partial fulfillment

of the requirements for the degree

Doctor of Philosophy

Sothearith Im

June 2011

© 2011 Sothearith Im. All Rights Reserved.

Page 2: A Public Service Broadcasting Model for Developing Countries

ii

This dissertation titled

A Public Service Broadcasting Model for Developing Countries: The Case of Cambodia

by

SOTHEARITH IM

has been approved for

the School of Media Arts and Studies

and the Scripps College of Communication by

_______________________________________________

Drew McDaniel

Professor of Media Arts and Studies

_____________________________________________

Gregory J. Shepherd

Dean, Scripps College of Communication

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iii

Abstract

IM, SOTHEARITH, Ph.D., June 2011, Mass Communication

A Public Service Broadcasting Model for Developing Countries: The Case of Cambodia

Director of Dissertation: Drew McDaniel

The study had three objectives. The first was to explore the potential for

establishing a Public Service Broadcasting (PSB) system in developing countries using

Cambodia as a case study. Four main factors - political circumstances, economic

conditions, civil society and donors, and socio-cultural compatibility -- were examined to

determine their impact on prospects for a future PSB system. The second was to develop

an organizational structure for a future PSB that would make it independent of political

and corporate influences. And the third was to develop a funding scheme for PSB that

would make it financially sustainable in the long run.

A qualitative method was used to conduct field research in Cambodia. In-depth

interviews and focus groups were undertaken with 68 informants, including

policymakers, media executives, media practitioners, civil society activists, and

representatives of donor organizations as well as with ordinary citizens from different

regions. Research data were also collected from primary materials.

The study reached two key conclusions. The first was that dependency media was

created by the interactions of a dominant political party, a weak economy and civil

society, and the absence of a participatory culture. Thus, the prerequisites for the

establishment of a PSB system hardly exist in Cambodia at the time the study was

conducted in 2008. This was due to the fact that the ruling party dominated the political

scene and strictly controls the existing media system, from which it derived important

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political benefits; Cambodia’s weak economic conditions and low living standards

severely limited the prospects for sustainable funding of a PSB system; civil society and

donors were neither sufficiently strong nor had an interest in exerting pressure on the

government to reform the existing media system and to place the establishment of a PBS

on its agenda; and Cambodian society lacked a participatory culture, which was one of

the crucial requirements for establishment of a PSB system as well as for democracy. The

second conclusion was that an independent media system such as a PSB could easily

emerge when political life was no longer controlled by a single political party.

Approved:_____________________________________________________________

Drew McDaniel

Professor of Media Arts and Studies

Page 5: A Public Service Broadcasting Model for Developing Countries

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To my mother, Kong Len,

To my son, Zanara Thearith

To my son, Santrana Thearith

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Acknowledgements

I have a few institutions to thank. First of all, I would like to express my

appreciation to UNESCO for offering me the UNESCO/Keizo Obuchi fellowship which

allowed me to complete writing of this dissertation. Ohio University’s Student

Enhancement Award, Ohio’s Graduate Student Senate Original Research Grant Award,

and Ohio University’s Graduate Student Senate Travel Grant must be acknowledged also

for their contributions to make the fieldwork of this study successful. Also, I would like

to express appreciation to the Documentation Center of Cambodia (DC-Cam) for

partially funding fieldwork and providing me with office space, Internet access,

transportation to the provinces, and a research assistant.

I also have many people to thank, but I selectively choose those who were directly

involved in making this dissertation a reality. My research over the past several years

would not have been possible without advice, encouragement, and support of Professor

Drew McDaniel, who has been my continuous mentor and chair of the dissertation

committee. I thank dissertation committee members: Professor David Mould, Professor

Robert Stewart, and Professor Judith Millesen. Don Jameson, who is a former U.S.

diplomat posted to Cambodia between 1970 and 1974 and who follows Cambodia hour

by hour, voluntarily copyedited the entire dissertation. Karla Schneider, Associate

Director of Ohio University’s Center for International Studies, initially proofread two

chapters of the dissertation. Chris Decherd, a chief of Voice of America’s Khmer Service,

was very encouraging and adjusted my working schedule so that I could travel to consult

with my dissertation committee chair. Sinoun Kim, an Ohio University’s graduate student

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of Southeast Asia Studies, hosted me when I worked on the dissertation in Athens. Phay

Chanthou gave me a US-Cambodia-US return air ticket.

In Cambodia, I especially thank Youk Chhang, director of DC-Cam, who

empowered me in many ways to get the dissertation done. Pheng Pong Rasy tirelessly

helped me with transcribing and data collection. I must also thank Vantan Pov Dara,

Deputy Director of DC-Cam, who helped organize trips, as well as many DC-Cam staff

who helped transcribe my interviews. I wish to especially single out Polyne Hean, who

lent me her ear on many occasions and also helped design a few figures used in this

dissertation. I need to also express sincere gratitude to Dr. Bhandhira Lertdechdecha for

arranging interviews with a few important informants in Thailand. My final word of

thanks goes to all informants and those who helped make interviews and data collection

possible.

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Table of Contents

Page

Abstract .............................................................................................................................. iii

Dedication ………………………………………………………………………………..v

Acknowledgements ............................................................................................................ vi

List of Tables ................................................................................................................... xiii

List of Figures .................................................................................................................. xiv

Chapter 1: Introduction ....................................................................................................... 1

Background and Purpose of the Study ............................................................................ 1

Problems and Research Questions .................................................................................. 3

Country Profile................................................................................................................ 6

Cambodia’s Media Landscape ........................................................................................ 8

Print media. ................................................................................................................. 9

Broadcast media. ....................................................................................................... 11

The growth of Cambodian broadcasting 1992-present. ............................................ 13

Challenges facing Cambodian broadcasters. ............................................................ 19

Professionalism. .................................................................................................... 19

Administration and management. ......................................................................... 23

Finance. ................................................................................................................. 24

Summary ....................................................................................................................... 25

Chapter 2: Review of Literature ....................................................................................... 26

Introduction ................................................................................................................... 26

Political Circumstances ................................................................................................. 27

Economic Conditions .................................................................................................... 32

Civil Society.................................................................................................................. 37

Socio-Cultural Compatibility ........................................................................................ 40

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Summary ....................................................................................................................... 43

Chapter 3: Methodology ................................................................................................... 45

Introduction ................................................................................................................... 45

Preliminary Study ......................................................................................................... 46

In-depth Interview ......................................................................................................... 48

Focus Group .................................................................................................................. 49

Analysis of Documents ................................................................................................. 52

Samples and Informants ................................................................................................ 53

Samples for in-depth interviews. .............................................................................. 55

Samples for focus groups. ......................................................................................... 71

Data Analysis ................................................................................................................ 80

Data Organization Process. ....................................................................................... 82

Limitations and Exclusions ........................................................................................... 86

Summary ....................................................................................................................... 87

Chapter 4: Political Circumstances ................................................................................... 89

Introduction ................................................................................................................... 89

Direct and Indirect Control ........................................................................................... 89

CPP and government................................................................................................. 90

Opposition parties. .................................................................................................... 94

Station representatives. ............................................................................................. 98

Media professionals. ................................................................................................. 99

Ordinary citizens. .................................................................................................... 103

Independent observers. ........................................................................................... 108

Law and Regulations................................................................................................... 115

CPP and government............................................................................................... 118

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Opposition parties. .................................................................................................. 124

Station representatives. ........................................................................................... 124

Media professionals. ............................................................................................... 127

Independent observers. ........................................................................................... 128

Summary ..................................................................................................................... 129

Chapter 5: Economic Conditions, Civil Society, Socio-Cultural Compatibility ............ 131

Introduction ................................................................................................................. 131

Economic Conditions .................................................................................................. 131

National economy. .................................................................................................. 131

Economy of broadcast media. ................................................................................. 133

People’s Living Standard. ....................................................................................... 140

Civil Society and Potential Donors ............................................................................. 143

Local civil society groups. ...................................................................................... 143

Potential donors. ..................................................................................................... 149

Socio-cultural Compatibility ....................................................................................... 156

Social structure........................................................................................................ 157

Participatory culture. ............................................................................................... 161

Public’s attitudes toward broadcast media. ............................................................. 168

Summary ..................................................................................................................... 172

Chapter 6: Discussion and Conclusion ........................................................................... 174

Summary of Study ...................................................................................................... 174

Prospects for the establishment of PSB in Cambodia. ................................................ 175

Impact of political circumstances. .......................................................................... 177

Impact of the interaction between politics and economy........................................ 180

Impact of the interaction between politics and civil society. .................................. 182

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Impact of the interaction between politics and socio-cultural compatibility. ......... 185

Impact of economic conditions. .............................................................................. 187

Impact of the interaction between economy and socio-cultural compatibility. ...... 189

Impact of civil society. ............................................................................................ 190

Impact of socio-cultural compatibility. ................................................................... 192

A Potential PSB System in Cambodia ........................................................................ 196

Approaches to the creation of a PSB system. ......................................................... 197

Transformation. ................................................................................................... 197

New creation. ...................................................................................................... 202

PSB organizational structure................................................................................... 203

Selection committee. ........................................................................................... 206

Broadcasting Council of Governors.................................................................... 207

Executive Board of Directors. ............................................................................. 209

PSB Financial Framework .......................................................................................... 209

Commercial revenue or underwriting. .................................................................... 213

Compulsory contribution by private broadcasters. ................................................. 215

License and utility fees. .......................................................................................... 215

Taxes. ...................................................................................................................... 216

Donations. ............................................................................................................... 218

PSB Program Funding ................................................................................................ 220

Conclusion .................................................................................................................. 222

Recommendations for Future Research ...................................................................... 224

Recommendations for Practitioners ............................................................................ 225

References ....................................................................................................................... 228

Appendix A: Sample of an Invitation Letter................................................................... 244

Appendix B: Sample of the Letter to Thank Participants ............................................... 245

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Appendix C: List of Research Informants ...................................................................... 246

Appendix D: Interview Guide ......................................................................................... 249

Appendix E: Terms and Abbreviation ............................................................................ 252

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List of Tables

Page

Table 1: Age and Gender of Research Participants ……….…………………................78

Table 2: Gender and Education of Research Participants..…….………………………..78

Table 3: Gender and Social Status of Research Participants…………………………….79

Table 4: Data of Fieldwork Interviews….……………………………………………….84

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List of Figures

Page

Figure 1: Cambodia is Geographically Divided into Four Regions……………………72

Figure 2: Research Participants Broken Down in Percentage…………………………80

Figure 3: Annual Reach of Main International Broadcasters in Khmer……………….105

Figure 4: Media Use Frequency for News on Weekly Basis………………………….106

Figure 5: Relationships among Influencing Factors and a PSB System………………176

Figure 6: Dependency Media is the Result of Interactions of all Factors……………..195

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Chapter 1: Introduction

Background and Purpose of the Study

Public Service Broadcasting (PSB) serves as a public institution that educates

(Graham & Davies, 1997; Tharoor, 2006), informs (Tharoor, 2006) and entertains the

public, shapes public consciousness, and acts as a public forum (Garnham, 1986, 1992;

Habermas, 1989) through which the public can voice their opinions. These concepts –

education, information, and entertainment – are the principles formulated by the first

Director-General of the BBC John Reith (Coppens & Saeys, 2006). PSB can be of great

value to citizens who are willing to engage in policy making processes and political

discussions in a democratic society (McCauley, Peterson, Artz, & Halleck, 2003). This

role can only be possible in countries where the concepts of democracy and development

are fully exercised and implemented.

The dissertation aims to explore prerequisites for the establishment of a PSB

model and its applicability in developing countries, using Cambodia as a case study. In

seeking to identify the prerequisites for a PSB system, one must consider the interplay of

factors such as politics, economics, civil society, donors, social structure, socio-cultural

compatibility, and so on. Even without knowledge of the specific impacts of these factors

on PSB, one can assume that each individual factor and their interactions with others will

affect possibilities for creation of a PSB system in complex ways. Such complicated

conditions need to be explored in full detail. How these factors and their interactions

influence the introduction of a PSB system will be discussed in chapter 6.

As this is a feasibility study for PSB, the dissertation mainly focuses on three

major issues. The first one is the prerequisites for the establishment of PSB in a

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developing country such as Cambodia. The second is the most feasible organizational

structure for day-to-day operation of a PSB system in Cambodia. And the third is a policy

for financial sustainability of a PSB system in Cambodia.

A PSB system is being explored for Cambodia because: (1) the need for PSB

system in a developing country such as Cambodia, which lacks impartial and unbiased

news, is presumably high; and (2) broadcasting can play an important role in fostering a

country’s development (Colle, 1973; Eltzroth, 2006; Eltzroth & Kenny, 2003; Melkote &

Steeves, 2001) and can be a crucial factor in alleviating poverty (Eltzroth, 2006; Eltzroth

& Kenny, 2003). Cambodia was chosen as a case study because: (1) Cambodia has been

categorized as a least developed country (LDC) (United Nations, 2010), in which an

independent means of communication is needed for socio-economic development. On

this subject, Mr. Henrikas Youshkavitchu, adviser to Matsuura, UNESCO Director-

General, emphasized that ―PSB is the cheapest and most effective tool for supporting the

cultural and educational traditions and potential of a nation. At the same time PSB may

serve as a very powerful instrument for the harmonious development and the

strengthening of the democratic structures and institutes of states‖ (Youshkavitchus, para

11, n.d.). And (2) it has never experienced politically and commercially independent

media such as PSB in its history.

This study may serve as a potential guideline for the creation of a broadcasting

law, which is lacking in Cambodia at this time. In addition, the results of the study may

be beneficial in deciding how to establish a PSB system, through which the Cambodian

people could participate in political debates, be involved in decision making, policy

making and policy implementation, and voice their opinions about social issues. This

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research may also contribute to policy making as well as to media education, which is a

recent development in Cambodia. In addition, it may serve as a model in other

developing countries with similar socio-cultural, political and economic conditions to

those in Cambodia.

Problems and Research Questions

In many developed countries, such as the United States, United Kingdom, Japan,

and Canada, PSB systems have been implemented. However, future challenges facing

current PSB organizations have been discussed by media scholars. The biggest challenges

facing PSB organizations in developed countries are economic and, technological factors

(Maherzi, 1997), and an identity crisis (Jakubowicz, 2003). In addition to these factors,

socio-cultural compatibility and political circumstances are particularly crucial for the

introduction of PSB systems into post-Communist (Jakubowicz, 2004) and developing

countries.

Cambodian broadcasting has been facing three immediate challenges: political

influences, a shortage of financial resources (McDaniel, 2007), and the absence of

broadcast laws. The absence of broadcast laws and the presence of financial problems are

directly related to politics and the economy because politics determine the possibility of

enacting broadcast laws and favorable economic conditions create the broadcast market,

from which broadcasters generate their incomes.

Based on previous studies, this study will first investigate the influence of macro

factors: political circumstances (Banerjee & Senevirate, 2006; Brown, 1996b; Hallin &

Mancini, 2004; Hrvatin, 2002; Jakubowicz, 2004; Kops, 2001; McChesney, 2008;

McDaniel, 2002; Raboy, 1994; Raboy, 1998; Scannell, 2000; Stiles & Weeks, 2006;

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Wells, 1996), economic conditions, (Jakubowicz, 2004; Kops, 2001, Lanara, 2002;

Maherzi, 1997; McDaniel, 2002; Mediacult, 1995; Mendel, 2000; Picard, 2003; Price

1999; Sousa & Pinto, 2005; Stiles & Weeks, 2006; Teer-Tomaseli & Tomaselli,1994;

Wells, 1996), civil society (Raboy, 1994), and socio-cultural compatibility (Jakubowicz,

2004; Raboy, 1998). These factors will be discussed in detail in Chapter 2. Thus, the first

research question is:

RQ1: Based on the current political circumstances, economic conditions, civil

society situations, and socio-cultural factors in Cambodia, can a politically and

financially independent PSB system be designed for that country?

After the four macro factors have been investigated and if prospects for the

establishment of a PBS system exist in Cambodia, the feasible organizational structures

and financial schemes for PSB system will be explored. The way in which a PSB system

is created and how it is governed and managed determine the independency of a PSB

system. Eltzroth and Kenny (2003), Jayaweera and Mottaghi (2000), and UNESCO

(2001) emphasize that a PSB system can be independent only if its governing board is

independent. Thus, the second research question is:

RQ2: If it is possible to create a PSB system, what approach – transformation or

new creation – should be taken? And what organizational structure for a PSB

system is necessary and feasible to keep it separate from political and commercial

interference while still successfully fulfilling its mission? Institutional

organizational structure, in this sense, refers to the organizational structure of the

governing board as well as to day-to-day operational management.

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Another important factor determining the independence of a PSB system is the way in

which PSB is funded. Funding is crucial for a PSB organization (European Broadcasting

Union, 2000); O’Hagan & Jennings, 2003); Witherspoon & Kovitz, 2000). In addition, in

a working paper prepared for the Asia-Pacific Institute for Broadcasting Development

(AIBD), Kops (2001) suggests that the behavior and output of PSB systems are driven by

their revenue structure, not by their legal basis. In the funding of public service

broadcasting, European Broadcasting Union (2000) points out that the choice of funding

framework influences the operation of PSB organizations. PSB funding models vary from

country to country. For instance, as will be discussed in a later chapter, while the BBC of

the United Kingdom and NHK of Japan depend on license fees, SABC of South Africa is

funded by commercials, license fees, and donations and Thai PBS is financed by sin

taxes. Therefore the third research question is:

RQ3: What sources of funding are available to support and sustain a PSB system

to separate it from outside influences so it can be a neutral institution that serves

the interests of the entire population?

Furthermore, the issue that matters to most to the audience is program content. In

order to be successful, a PSB system needs to be program driven (Raboy, 1998); and a

diverse range of quality programs should be produced and made widely available to

everyone in the society. PSB programs have to be free from interference by governments

and corporations regardless of their source of funding (Varney, 2004). Thus, a program

funding model needs to be developed. It is worthwhile developing a system in which the

newly established PSB’s programs are financed so that the program content is not

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influenced by either corporations, politics, or even by individuals. The fourth research

question is

RQ4: How should PSB programs be produced and funded so that they are not

under political and commercial influences?

Country Profile

Cambodia has been a laboratory for ideologies and a variety of political

structures. It is a country that has experienced feudalism, absolute monarchy,

colonialism, populism, republicanism, Maoist and Leninist socialism, and constitutional

monarchy. Cambodia’s modern history has also been scarred by almost 30 years of civil

war that not only hindered its development, but also caused the destruction of all sectors

of its society, including the media.

Geographically, Cambodia is located on a land area of 181,035 sq kilometers

(slightly smaller than Oklahoma) on the Indochinese peninsula of Southeast Asia. Its

population was estimated in July 2010 to be 14,494,293 (Central Intelligence Agency,

2010). It shares borders with Vietnam in the east and northeast, Laos in the north,

Thailand in the west and northwest, and the gulf of Thailand in the southeast. Cambodia

was under a French protectorate for almost a century from 1863 (Ghosh, 1960, p. 272)1 to

1953 (Chandler, 1972, p. 77).

Cambodia gained its independence from France on November 9, 1953 (Chandler,

1972). After independence, Cambodia was one of the most developed countries in the

region. It was considered a golden age in Cambodian history after the Angkorian period

(12-14 centuries), when the Khmer Empire built the stunning architectural structures of

1 Manomohan Ghosh specified that the treaty of Protectorate was signed on August 11, 1863. However, the French power was not felt in Cambodia until 1877 for two major reasons: (1) A stiff resistance by Vietnamese and (2) Preoccupation of the French emperor Napoleon III with the Mexican War (1863-1867).

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Angkor Wat, listed by UNESCO’s world heritages sites as one of the world’s seven

wonders. Following independence, Cambodia enjoyed relative peace and prosperity until

March 18, 1970, when Prince Norodom Sihanouk, who was then the head of state, was

ousted by a coup masterminded by Lon Nol, Sihanouk’s former Minister of Defense. The

monarchy was then abolished and Cambodia became the Khmer Republic led by Lon Nol

and supported by the U.S. Government. The Lon Nol government was overthrown by a

guerrilla fanatical communist group, the Khmer Rouge, on April 17, 1975. Under the

ultra Maoist Khmer Rouge, the name of the country was changed to ―Democratic

Kampuchea,‖ and all people were forced to leave the cities and work in the countryside

on large irrigation and agricultural projects. Because of the harsh conditions about two

million of Cambodia's seven million population, including many of the educated, were

killed or died of hunger and diseases. Some of them fled to refugee camps along the

Cambodian-Thai border. Democratic Kampuchea’s policy was to introduce an absolute

central-command economy by abolishing all private ownership. No one during this

regime had the right to possess anything, even their own lives. Everything, including

human lives, belonged to the state. Those who were accused of being enemies of the

government (Angkar) were killed without any judicial process. All social structures were

destroyed and religious buildings, such as Buddhist temples, were destroyed or used as

prisons called ―security centers‖; all schools were also closed.

Democratic Kampuchea was toppled by a Marxist-Leninist communist group,

supported by Vietnam and the Soviet Union bloc, on January 7, 1979. The people who

had been forced into the countryside during the Khmer Rouge regime moved back to

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cities and life there gradually returned to relative normality, with private ownership

reintroduced. However, a central-command economy was still practiced.

A free market economy was reintroduced to Cambodia after the collapse of the

Soviet Union and the withdrawal of the Vietnamese occupying forces that had established

and supported the new government. A general election, overseen by the United Nations,

took place in 1993, when a new constitutional monarchy was established with Prince

Sihanouk as king. However, civil war between the newly elected government and the

Khmer Rouge guerrillas continued until 1998.

Cambodia’s Media Landscape

Like other emerging democratic countries, Cambodia’s political pluralism is a

relatively recent development and the notion of the media as ―society’s watchdog‖ is not

well understood by the government or even by many media practitioners themselves.

In general, ordinary people can make good decisions about their nation only if

they are well informed and are able to share their thoughts with others, including their

leaders. This can be done through the media. The ability of media practitioners to

identify, comprehend, and explain events and issues helps society’s members understand

and respond to events and issues. The need, therefore, is for the media to be reliable and

ethical in gathering and disseminating the information citizens require to understand their

world.

There was a time when the media in Cambodia were highly respected and trusted

by the public. When I was young, my grandfather told me to study hard to become a

journalist. He saw how Cambodian people honored journalists, who were considered

highly professional and ethical by the majority of Cambodian people even though such

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highly professional journalism actually has never existed in Cambodia. This was all

before 1975, when Cambodia began a short, but harrowing, descent into hell.

Print media.

In ancient times, Cambodians inscribed documents, achievements, and regulations

on stones and palm leaves. Print media were introduced to Cambodia by the French

during their colonial rule. The press was in the French language to report official French

activities and decisions. According to Jarvis, et. al. (2001), the three early French-

language journals in Cambodia included the Bulletin official du Cambodge, which was

published in 1884, the Annuaire illustré du Cambodge, which was published in 1980, and

Le petit Cambodgien, which was distributed from 1899 to 1900, and was the first private

newspaper in Cambodia. Reachkech was the first official Khmer-language gazette, which

continues to the present and is sometimes known as Rothakch; it commenced its activities

in 1911. The first newspaper printed by typography was La Gazette Khmer, published

from 1918-1919. L’impartial de Phnom-Penh, La Gazette de Phnom-Penh, and

L’Educateur Française were also seen in the following years (Jarvis et. al., 2001, p. 73).

Other French-language newspapers include L’Echo du Cambodge and L’Impartial de

Phnom Penh. The first periodical in Khmer language, Kambuja Surya (Cambodian Sun),

appeared in 1926. The first Khmer-language newspaper, Nagaravatta, was circulated

from 1936 to 1942 (Jarvis, et. al., 2001, p. 74; Lor, n.d.). The newspaper acted as a public

mouthpiece for facilitating negotiations between the French rulers and Cambodian elites.

In 1937, Nagaravatta’s circulation reached 5,000. It became an anti-French and pro-

Japanese newspaper when the Japanese arrived in Cambodia in the early 1940s (Clarke,

2000, p. 245).

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In the 1960s, Cambodia had 13 daily newspapers, two weekly newspapers and

three monthly newspapers, one Sunday supplement, one daily mimeographed press

summary and a daily journal with a combined circulation of about 70,000 (Lor, n.d.)

Most of them were politically influenced. During the 1960s, all political parties were

merged into one political party, Sangkum Reastr Niyum, formed by head of state

Norodom Sihanouk, who exercised autocratic power. This move curbed freedom of

expression. All Western journalists were banned in mid-1965, and by the late 1960s no

foreign journalists were granted entry visas to Cambodia (Clarke, 2000, p. 246).

Press freedom was reintroduced to Cambodia after Sihanouk was ousted on

March 18, 1970. During the mid-1970s, 30 daily newspapers circulated (Lor, n.d.). The

private print media were seen to play an important role as watchdog since they criticized

the corruption and mismanagement of the new U.S.-supported government led by Lon

Nol. In June 1972, a press law was passed that granted freedom of expression and

criticism of the government, but limited publication of information that harmed the honor

of individuals or national security or that undermined morality (Clarke, 2000).

During the Khmer Rouge regime, there was a paucity of publications of all kinds,

except for the Communist Party’s dogma, and the media came under state control.

Official monthly state publications, including Yuvachun ning Yuveakneary Padevat (Boys

and Girls of the Revolution) and Tung Pakdevoat (National Flag), were circulated from

January 1974 to November 1978 and from January 1975 to September 1978 respectively

(Jarvis, et. al., 2001, p. 74). Many journalists were killed or died of hunger and diseases

during this period.

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During the regime of the People’s Republic of Kampuchea (1979-1987), a

number of mouthpieces of the Central Committee of the People’s Revolutionary Party,

now known as Cambodian People’s Party (CPP), were established. Those publications

included the weekly Kampuchea newspaper, established in January 1979; the military

journal Kangtoap Padevoath (Revolutionary Army), established in 1979; the

municipality’s newspaper, Phnom Penh, established in 1981; and a party newspaper

Pracheachun (The People), which appeared in 1985 (Jarvis, et. al. 2001, p. 74).

According to the Ministry of Information (2008), there were 327 newspapers, 129

magazines, 36 bulletins, 27 foreign newspapers in Cambodia in 2008 (p. 6). According to

information acquired during this project’s fieldwork, most of these print media outlets—

excepting a few foreign language newspapers—have been directly and indirectly funded

by political parties. Some representatives of print media I interviewed said their

newspapers made profits from advertising, but acknowledged that their employees were

underpaid (approximately from $50 to $150 dollars monthly) and facilities were

underdeveloped. Due to the poor pay, they said that the quality of Cambodia’s print

media content was below an acceptable professional standard.

Broadcast media.

According to Clarke (2000), under French colonial rule, the first Cambodian

radio station, called Radio Cambodge (Cambodia Radio) was established in 1946 using

leftover Japanese equipment, replaced by a new and more powerful American transmitter

in 1951. The total number of radio sets in Cambodia in 1951 was about 3,500, increasing

to about 7,000 by 1958 (Clarke, 2000, p. 249). In 1955, under the Ministry of

Information, four AM radio stations came into existence, two with 1 KW transmitters and

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12

the other two with 10 KW transmitters. By 1958, only one national radio with a 10 KW

transmitter survived, and its transmitter was replaced by a 20 KW transmitter donated by

China in 1959 (Clarke, 2000, p. 249). The government TV station (TVRK) was

completed in 1965 and began programming on February 2, 1966. At that time, there were

only about 300 TV sets, but the number increased to 25,000-30,000 in 1974 (Lichty, &

Hoffer, 1978, p. 119).

During the Khmer Rouge regime (1975-1978), TV broadcasting stopped. This

was due to Khmer Rouge’s policy of confiscating all private belongings. During this

period, people had no right to possess anything, including TV sets, and if people had

them, they were taken away. However, the Khmer Rouge government used the AM state

radio station left by the former government to broadcast its policies and activities for six

hours per day (Clarke, 2000, p. 250). The radio station was basically a government

propaganda machine. Although only high-ranking officials had the right to carry radio

sets, ordinary people who were forced to work in the fields could hear the radio via

loudspeakers, which were installed in some work sites.

After the Khmer Rouge regime was toppled in 1979, the new government of the

People’s Republic of Kampuchea, which was supported by the Soviet bloc, established a

national AM radio station called Voice of the Kampuchean People. According to Sem

Huot, a former public official who worked for the Phnom Penh municipality’s Office of

Information, the municipality as well as provincial Offices of Information put up a

number of loudspeakers along main roads in the provincial towns because of the limited

number of radio receivers (personal communication, June 11, 2008). He said

loudspeakers enabled those who did not have radio sets to access news and entertainment

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13

programs broadcast on national radio. The local broadcasts on loudspeakers usually were

aired for a few hours in the morning, at noon, and in the evening. The local news was

broadcast usually about an hour before national programs were relayed. The loudspeaker

era ended after UNTAC arrived in Cambodia in 1992, when short-wave and FM radio

was introduced and thousands of free radio sets were distributed throughout the country.

TVK did not commence its transmission until December 1984, when it began

broadcasting, using a black and white transmitter. In July 1986, color transmission began

to be broadcast for two hours every evening and four days a week in the Phnom Penh

area only. At that time, Cambodia had about 200,000 radio receivers and 4,000 TV sets

(Clarke, 2000, p. 250). Between 1975 and 1986, all entertainment produced by former

regimes and Voice of America radio, which broadcast in Khmer language from

Washington D.C. and relayed from Bangkok, were banned. The Khmer Rouge guerrilla

group’s radio broadcast twice a day on a shortwave frequency from the Cambodian-Thai

border until 1997, when it was captured by the newly elected government’s armed forces.

Radio Free Asia, which is funded by the U.S. government, started broadcasting in Khmer

language live from Washington D.C. in 1997 (Clarke, 2000, p. 250).

The growth of Cambodian broadcasting 1992-present.

A major turning point for Cambodia and its media sector came in 1992, when

UNTAC arrived to help prepare the first democratic election in Cambodia. A multi-party

political system was introduced in Cambodia. As a result, 21 political parties participated

in the general election (Sek, 2000, p. 221).

With the introduction of democracy, freedom of expression and the press were

encouraged. UNTAC enacted a number of laws, including media guidelines, which aimed

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14

to facilitate the establishment of media outlets in Cambodia. It was commonly believed

that in order to promote public awareness of the importance of citizen participation in the

election process, as many media outlets as possible should be established. Therefore, the

guidelines not only guaranteed freedom of expression, but also encouraged the

government to issue as many licenses as possible to commercial media applicants. The

government granted licenses to applicants even though clear standards for frequency

allocation and criteria for granting licenses were not in place. Article 13 of UNTAC’s

media guidelines stated

existing administrative structures should facilitate the profusion of

publications and broadcast stations by, for example, the processing

without undue delay of any necessary applications for registration or

assignment of broadcast frequencies. If an application has not received

an answer within one month, UNTAC encourages the automatic

approval of that application (UNTAC, 1991, p. 2).

Political parties then took this opportunity to establish their own media outlets to

act as propaganda machines for the upcoming election campaign. They paid a great deal

of attention to broadcast media because, according to a survey conducted by the

Women’s Media Center, TV and radio were the first and second most important sources

of information respectively, while newspapers were third (Women’s Media Center,

1998). However, Marston (2000) found that radio was the single most important medium

in Cambodia to truly reach all parts of Cambodia and all segments of the population,

regardless of level of education. This was due to the fact that more radio receivers were

available than TV sets. According to the Ministry of Planning (1999), in 1997 about 20

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15

percent of all households possessed TV sets while 41 percent of total households had a

radio. In addition, radio had the widest coverage of all media. Radio sets were also

cheaper than TV sets. Another advantage enjoyed by radio was that it operated with

batteries, and electricity was not available in most parts of the countryside.

Consequently, almost all broadcasters were owned by or aligned with political

parties. For instance, FM 88 aligned with the former Buddhist Liberal Party; FM 90 was

owned by the FUNCINPEC party; FM 95 and Bayon TV belonged to the Cambodian

People’s Party (CPP); FM 96, AM 540, AM 740 and TVK, the national radio and TV,

served the interests of the CPP; FM 97 and Apsara TV were owned by the CPP; FM 98

and TV5 were jointly owned by a Thai company and the Ministry of Defense; FM 99

aligned with the CPP; FM 103 and TV3 were jointly owned by a Thai company and the

Phnom Penh Municipality; FM 105 (Beehive) belonged to the President of Beehive

Social Democratic Party, which acted as one of the opposition parties; FM 107 and TV9

aligned with the FUNCIPEC party; and FM 102 was owned by a nonprofit organization

called the Women's Media Center (WMC), and was then the only station considered

independent of political influence. It is clear that the broadcast media were dominated by

the CPP, which had been in power since 1979. The six major TV stations were directly

and indirectly influenced by the CPP (Edman, 2000, p. 17).

On November 9, 1992, UNTAC established its own radio station called ―Radio

UNTAC‖ on MW 918 KHz (Puy, 2007, p. 15) to promote voters’ awareness of freedom

of expression, democracy, and the importance of their rights for the 1993 general

election. Kek Chhiv Pung, director of Cambodian League for the Promotion and Defense

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16

of Human Rights (LICADHO), said thousands of free radio sets were distributed to

Cambodians across the country (personal communication, May 13, 2008).

In May 1993, the first commercial television station IBC (International

Broadcasting Corporation), which is now known as Royal Khmer Armed Forces TV5,

commenced its operation (S. Huot, personal communication, June 11, 2008). Huot said it

was jointly owned by a Thai company and the Ministry of National Defense. This station

was very popular until early 2003, when a violent anti-Thai riot took place. On January

29, 2003, angry rioters burned the Thai Embassy and major Thai businesses in Cambodia.

That unfortunate incident happened because of disinformation spread by local media that

a popular Thai soap opera star said that she would accept an invitation to perform in

Cambodia only if Cambodia returned Angkor Wat to Thailand; she further reportedly

said that if she were reincarnated, she would rather be a dog than a Cambodian. The

actress insisted that the rumor was false. However, this rumor was spread by local media.

Since then, Thai TV programs were no longer broadcast in Cambodia.

The second privately-owned TV station was TV9, which was allied with the

political party FUNCIPEC. Although this station was one of the first private TV stations,

it was not popular due to the low quality of its programs and transmission. The third TV

station that came into existence was Municipal Television TV3, which was jointly owned

by the Phnom Penh municipality and a Thai company. Kea Puy, Kyodo News

correspondent, said this station became the second most popular station in Cambodia

because of the quality of its entertainment programs and transmission (personal

communication, June 10, 2008). He said TV3 program formats were very similar to those

of TV5 as they were both jointly owned by Thai companies. Therefore, most

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17

entertainment programs were either imported from Thailand or locally produced but

modeled on Thai TV programs. However, both TV stations were criticized for promoting

Thai cultural imperialism. In response to these criticisms, local programmers tried to

Cambodianize the imported Thai TV programs by dubbing the programs into Khmer.

Songs were sung in Khmer and all TV announcers had to dress in Cambodian-style

clothing.

Two CPP-owned TV stations were APSARA TV and Bayon TV. These TV

stations’ program formats were more conservative and traditional. These TV stations

were not very popular because they were very political. However, Bayon TV has the

largest coverage geographically in Cambodia (InterMedia, 2010). According to K. Puy,

Kyodo News correspondent, each of these stations was linked with a radio station and

both were purely propaganda machines for the CPP because they were owned outright by

the party (personal communication, June 10, 2008).

Cambodian Television Network (CTN), the first Cambodian privately-owned TV

station, was launched in 2003. Since its introduction, CTN gained popularity and became

the most watched channel across the country. According to a survey conducted by

InterMedia in 2010 among 2,000 Cambodian adults, 61.8 percent had watched CTN in

the previous 12 months, the highest percentage achieved by any TV station in Cambodia

(InterMedia, 2011, p. 70). This is because it produces its programs locally at high quality;

its coverage was as wide as the national television TVK, and it could be accessed not

only in Cambodia but also in other countries, such as U.S.A. and Australia via satellite.

It is apparent that there were three different types of broadcast media operating in

Cambodia. These are political party, state, and commercial stations. PSB has not yet been

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18

established in Cambodia. It is worth noting that state broadcasters, such as the national

television TVK and NRK FM96, which were supposed to be purely funded by the

government, accepted advertising; their major sources of revenues came from

commercials. Thus a hybrid (state-commercial) model of broadcasting was adopted by

Cambodian state broadcasting. In addition, some broadcast media which received their

funding from political parties also sought additional funding from commercials. Thus,

regardless of broadcasting type, all broadcasters were involved in competition in a free

market economy. No matter what, free and fair competition of broadcasting benefited the

Cambodian people as a whole, because, according to Napoli (2001), within the electronic

media context, competition provides a greater variety of choices, lower prices, increased

efficiency, enhanced quality, and innovation.

Kek Chiv Pung, a president of a human rights organization LICADHO said with

numerous media outlets and a certain degree of press freedom, the press began to reveal

scandals in the former government and identify corrupt individuals. In the past, corrupt

government officials had not been afraid of anyone, not even the courts, which were

perceived to be corrupt as well. However, this time around, corrupt officials became

fearful of the media (personal communication, May 13, 2008).

Fear of their wrongdoings being exposed by the media, however, resulted not in

reforms by politicians, but in attempts to corrupt journalists. Some political parties went

to the extent of trying to set up media companies of their own. Soon, articles and

programs were being written, published, and broadcast largely because money was being

exchanged between media practitioners and politicians. Most of the local news being

published and broadcast became blatantly politicized, with no serious effort to present

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19

information in an unbiased and impartial way (K. C. Pung, personal communication, May

13, 2008). She said at the same time, the increasing competition between media

companies led to frequent exchanges of insults. However, there was a significant growth

of broadcasting in Cambodia during and in the post-UNTAC. This growth was due the

fact that (1) a multi-party political system was introduced, which encouraged freedom of

expression and the press; and (2) a free-market economy was introduced to Cambodia,

which opened access by any interested company to Cambodia’s broadcasting market.

Challenges facing Cambodian broadcasters.

Although Cambodian broadcasting was growing remarkably in the transitional

period, Khieu Kanharith, the Minister of Information, said Cambodian broadcasting has

not yet reached a satisfactory standard due to a lack of professionalism, administration

mismanagement, and financial problems (personal communication, May 3, 2008).

Professionalism.

Professionalism, which plays a crucial role in leading an enterprise to its success,

is badly needed by Cambodian broadcasters. Gershon (2000) said good broadcast

managers should have knowledge in media or media-related fields and give their staff

proper training to do their jobs effectively. In the case of Cambodia, very few people

working in media, especially broadcast managers, have a degree in media or a media-

related specialization, although some have completed short training courses. Cambodian

broadcasters have made clear their desire for greater opportunities to engage in advanced

professional and academic studies. Many of them wish to become recognized experts in

the fields in which they work. Up to now these people have learned by doing and

observation. Although they are able to operate broadcasting stations, the quality of

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20

broadcast programs does not yet meet satisfactory standards (K. Khieu, personal

communication, May 3, 2008). In addition, Kong Sothanarith, VOA reporter and Tieng

Sopheak Vichea, acting director of RUPP’s Media and Communication Department,

echoed Khieu’s views. The blatant bias exhibited by media may have been caused by the

lack of media education and critical thinking. The lack of education, professional training

or creative thinking leads broadcasters to work unprofessionally and slows the

development of broadcast professionalism. These obstacles to development may be due

to the fact that broadcasters are unable to keep themselves informed about what is going

on in the outside world and unable to adapt to the changes in the external environment.

Keeping updated on changes in the external environment is important for all media

practitioners (Napoli, 2003).

As for professionalism, radio newscasts were nothing but the reading of stories

about robberies, murder, and traffic accidents, etc. from a number of local newspapers.

Um Sarin, the President of the Cambodian Association for the Protection of Journalists

(CAPJ), noted that ―often reporters don’t go into the field. Sometimes they make a phone

call, but other times they just dream [stories] up‖ (cited in Bainbridge, 2001). This clearly

indicates inadequate training or no training at all. Most journalists come straight from

high school without going through journalism training, and some have not even finished

high school. During this period, corruption within the journalism profession was also

apparent. I personally recall unethical behaviors displayed by a group of Cambodian

journalists. On January 14, 2002 at the opening ceremony of the Royal University of

Phnom Penh (RUPP)’s Department of Media and Communication (DMC), which I

chaired, I was given a list of journalists who asked for money in exchange for reporting

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21

stories about the ceremony. I refused to give any money to them, and they warned that if

they did not receive any money, they would not write the stories. At the ceremony, Hun

Sen, Cambodian Prime Minister, also acknowledged that some local journalists worked

like kidnappers by demanding money from government officials or they would blackmail

them. However, high-ranking government officials often invited journalists to go with

them on visits to the provinces, and gave these journalists money in exchange for

favorable stories about their activities. After this, it became commonplace that journalists

expected compensation for their stories. Khieu Kola of the Club of Cambodian

Journalists (CCJ) accused the government of involvement in the corruption of journalists

(cited in Bainbridge, 2001). Reach Sambath, a professional journalist who graduated

from Columbia University’s Journalism School and was an instructor at the DMC and

Chief of Public Affairs of Extraordinary Chambers in the Courts of Cambodia (ECCC),

said that from 1993-1995, Cambodian journalists were like ―birds freed for the first time,

flying in the dark, knocking into trees and walls‖ (personal communication, July 15,

2005)

However, the journalism profession has changed gradually because many

journalists have attended training offered by international nonprofit organizations. The

organizations involved in training journalists include the Asia Foundation of the United

States, which began media training programs in 1995; IMPACS of Canada started a

media training project in November 1999. Training has also been offered by GRET of

France; Agence intergouvernementale de la francophonie; American Assistance to

Cambodia; Australian AIDP; Danida in Bangkok; Diakonia; Forum Syd; Freedom

Forum; The French Embassy; German Ewangelisch Zentralstalle fur Entwicklungshilfe;

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Japan Relief for Cambodia; Netherlands Embassy in Hanoi; NOVIB; UNESCO;

UNICEF; the University Agency for French-speaking communities; the U.S. Embassy;

and the British Embassy. The Konrad Adenauer Foundation (KAF) helped the RUPP to

establish the DMC to offer a first four-year degree program in media management, which

started in 2001. The media education program is still operating with major financial

support from KAF and UNESCO. On its web page, the DMC (2008) wrote

students are taught a broad range of media-related academic disciplines to gain a

solid understanding and a variety of perspectives on media environments. The

course prepares students to be the standard bearers of the media profession. The

DMC aims to assist in the development of high-quality independent journalism

and media management. During their training, students learn skills that will help

them become effective, creative and ethical practitioners and managers of the

mass media, fostering a free, viable and socially responsible media in Cambodia.

They learn to identify, understand and explain political, social and economic

events and issues and to share this information with Cambodian citizens, allowing

the public to understand and respond to their world.

According to Vichea S. Tieng, acting director of the DMC, DMC’s graduates

have worked as media practitioners at many local and international media agencies or as

researchers and media officials within government agencies and local and international

NGOs (personal communication, July 3, 2007). He said that with the high demand for

manpower in the field of media, many of DMC’s graduates were given scholarships to

pursue further education abroad and to come back to contribute to development of the

media profession in Cambodia.

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In addition, Tieng said some of DMC’s graduates have been working with various

media organizations, such as BBC World Service Trust, to produce programs for

broadcast by Cambodian broadcasting outlets. During my preliminary study, I found that

BBC World Service Trust, an independent, international charity set up by the BBC, has

mass media projects funded by the British Government's Department for International

Development (DFID). The BBC World Service Trust uses media to advance development

and works with the Cambodian government and Cambodian broadcasters to create high

quality programming produced by international and Cambodian media professionals,

some of whom graduated from DMC.

Because of the gradual development of media professionalism, broadcast

programming is obviously better than in the past, which is something, pro-government

individuals argued Cambodia should be proud of. For instance, Kem Gunawadh, Director

General of TVK said TVK has been working with UNDP to produce ―Equity Weekly,‖

an on-going current affairs TV show, broadcast every Sunday since May 2007 (personal

communication July 18, 2007). He said TVK aired more than 100 shows on a variety of

topics, including politics, economy, culture, society, environment and healthcare.

Gunnawadh said such shows were good models for other broadcasters to follow, and they

showed that Cambodian broadcast programming had been improved.

Administration and management.

Based on my experience as a media professional working in Cambodia,

inadequate qualified staff has led to management deficiencies in Cambodian broadcasting

stations. Often the duties of personnel are not clearly delegated. Some have too many

things to do whereas others have too few. Overlapping responsibilities hinder good

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program production as well other operations. At the same time, some unskilled and

unproductive staff members have been employed although they do not contribute as

much as expected to broadcast stations.

I have also observed that an authoritarian leadership style is still practiced in the

Cambodian broadcasting industry. Cambodia was ruled by socialist regimes for decades,

and its broadcasters were under strict government control. This centralization and

bureaucratic red-tape still exists in almost all broadcast stations. This is due to the fact

that a majority of TV directors and managers were former media practitioners in the

socialist regimes, and are comfortable with the socialist system. As the result of this

leadership style, Cambodian broadcasters have been uncreative. Creativity not only can

sustain the existing media, but enable the existing media to become more profitable and

expand their audience (Covington, 1999). According to Kong Sothanarith, VOA Khmer

correspondent, since Cambodian broadcasters are predominantly uncreative, some

broadcast programs do not meet public satisfaction; the quality of broadcasting programs

is relatively low, and program content has been adopted from those of other countries,

which often does not work in Cambodian society (personal communication, June 11,

2008).

Finance.

Shortage of funding has hindered the development of every Cambodian

broadcasting station. Because of a shortage of money, broadcast stations have been

unable to employ skilled professionals and buy up-to-date equipment, including

transmitters. As a result, the stations produce poor quality programs, which neither attract

audience nor advertisers, the sources of financing for all broadcasting stations. For

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instance, most Cambodian radio stations broadcast news published in daily newspapers

instead of producing it themselves. Moreover, low paid media practitioners have accepted

bribes to broadcast specific content. In addition, advanced equipment such as transmitters

and other digital facilities are badly needed to catch up with the current state of

information technology. Most Cambodian broadcasters are still using analog equipment

and facilities, which leads to the low quality images shown on viewers’ screens.

Summary

As mentioned earlier, the main objective of this research is to explore the

prerequisites for the establishment of PSB in Cambodia. Since it is a feasibility study, I,

in addition to accessible documents, sought opinions from many people, such as

policymakers, decision makers, government officials, a Royal Palace representative,

executives, representatives of international NGOs, donor countries, local NGOs, civil

society groups, media professionals, representatives of broadcasters, media academics,

executives and news editors of foreign PSBs, ordinary citizens, and other stakeholders

about the conditions for the potential establishment of PSB in Cambodia, approaches to

the establishment, and funding. The methods of collecting data and findings of the

research will be presented and discussed in chapters 3, 4 and 5 respectively.

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Chapter 2: Review of Literature

Introduction

The concept of Public Service Broadcasting (PSB) is now more than 80 years old

(Coppens & Saeys, 2006, p. 261), and it has been an issue for debate among media,

scholars and social activists for the last few decades. The major concern is the uncertain

future of PSB. Scholars have expressed their concerns in research papers, reports,

conference papers, books, and other publications. Most previous studies on PSB systems

have focused on Western European PSB systems; in particular, the British Broadcasting

Corporation (BBC) has often been seen as a model for PSB systems around the globe.

According to Brown (1996b), PSB systems have two distinct models in terms of

management, production, and program transmission. A decentralized model is followed

in the United States and a highly centralized model is used in the United Kingdom,

Australia, and Canada. In the United States, local stations are the main public

broadcasting entities while in the United Kingdom, Australia, and Canada, networks are

the main public broadcasters. United States’ stations have strong links to their

communities, and programs produced by local stations are diverse in nature. In the

United Kingdom, Canada, and Australia, a range of programs are broadcast by separate

networks; the United Kingdom has 5 radio and 2 television networks, Australia has 6

radio and 2 television networks, and Canada has 6 radio and 3 television networks

(Brown, 1996b, p. 79).

Kops (2001) emphasized that existing PSB systems around the world have

considerably different missions, financial resources, and legal competencies. In order to

study PSB systems, it is important to look beyond the BBC and PSB in Western Europe,

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and focus on the particular media environment within which PSB systems operate or are

going to operate. In addition, since the emergence of the BBC in the early 1920s (Scanell,

2000), both the BBC and PSB systems throughout the world have evolved significantly;

they have been influenced by the development of technology (McClauley, 2003;

McDaniel, 2002; Price, 1999; Schejter, 2003), political circumstances (Banerjee &

Senevirate, 2006; Brown, 1996b; Hallin & Mancini, 2004; Hrvatin, 2002; Jakubowicz,

2004; Kops, 2001; McChesney, 2008; McDaniel, 2002; Raboy, 1994; Raboy, 1998;

Scannell, 2000; Stiles & Weeks, 2006; Wells, 1996), economic conditions (Jakubowicz,

2004; Kops, 2001, Lanara, 2002; Maherzi, 1997; McDaniel, 2002; Mediacult, 1995;

Mendel, 2000; Picard, 2003; Price 1999; Sousa & Pinto, 2005; Stiles & Weeks, 2006;

Teer-Tomaselli & Tomaselli, 1994; Wells, 1996), socio-cultural context (Jakubowicz,

2004; Raboy, 1998) and civil society (Raboy, 1994).

There are many factors influencing the operations of PSB. This chapter will

address only significant macro factors, namely political circumstances, economic

conditions, civil society organizations, and socio-cultural compatibility, which previous

studies suggest have been the main influences on existing PSB and on determining

whether the establishment of a PSB system is possible in a particular society. These four

main factors were used as a framework for conducting the data collection for this study

and will be re-addressed in chapter IV and V, presenting fieldwork findings.

Political Circumstances

In The political economy of media: Enduring issues, emerging dilemmas,

McChesney (2008) argued that political economists studying the media believe that a

media system is usually established based upon policies made on behalf of the public,

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28

often without the public’s informed consent; thus, how societies function can be

understood through media systems because the media systems reflect the nature of

societies within which they operate. Likewise, PSB systems, in particular, are believed to

be influenced by a country’s political circumstances (Banerjee & Senevirate, 2006;

Brown, 1996 a, 1996b; Hallin & Mancini, 2004; Hrvatin, 2002; Jakubowicz, 2004; Kops,

2001; McChesney, 2008; McDaniel, 2002; Raboy, 1994; Raboy, 1998; Scannell, 2000;

Stiles & Weeks, 2006; Wells, 1996). Brown (1996a) said it is a government's

responsibility to determine the broadcasting structure of a country. He emphasized that

the regulatory role of governments has a tremendous impact on the broadcasting systems

of a country. According to Brown (1996a), those impacts include decisions on, to

mention only a few, ―the introduction of broadcasting technologies,‖ broadcasting

systems, financing methods, the number of broadcasters in a country or in a certain

market, and ―the regulations of program content‖ (p. 3). If government has an impact on

broadcasting systems in general, it must influence PSB systems as well. In this sense,

political will and government intention are crucial for the establishment of PSB systems.

For instance, when the BBC began broadcasting, the British government defined

broadcasting as a public utility and established its mandate as serving the public interest

because the British government then believed that it would help to create an enlightened

and informed citizenry (Scannell, 2000). John Reith, the first Director General of the

BBC, conceptualized public service as a core element of broadcasting’s role in creating

an informed public and encouraging reasoned debate as pillars of a democratic society.

Similarly, Banerjee and Seneviratne (2006) suggested that the commitment and

the capacity of governments are crucial to the success of PSB. The establishment of PSB

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is sometimes done through the transformation of existing state broadcasting outlets and

sometimes through the creation a new entity. They point out that transformation of state

broadcasting into PSB is facilitated by the use of existing resources, such as territorial

reach, committed public funding, and experienced staff members, which helps make

newly transformed public service broadcasters into effective broadcasting institutions. It

is questionable whether this argument is applicable in all circumstances; Jakubowicz

(2004) forcefully argued that the introduction of PSB through transformation of state

broadcasting in post-Communist countries is usually a complete failure. Newly

transformed public service broadcasters often fail to accomplish their missions and end

up serving political interests rather than the public good. Although the names have been

changed, their management and working culture remain, and there are other challenges,

such as overstaffing, poor programming, and lack of financial resources. Whatever

method is used to establish PSB, either through transformation of an existing state system

or the creation of a new institution, it is the government that determines this.

Banerjee and Senevirate (2006) and UNDP (2004) discovered that governments

or ruling parties rarely want to give up their control over media institutions, from which

they gain political benefits. This is especially true in developing countries, where

democracy has not yet become fully rooted (Stiles & Weeks, 2006). A research article,

Eltzroth (2006) asserted that governments dominate radio broadcasting in 75 percent of

the world (p. 20).

The results of an evaluation of PSB conducted by Stiles and Weeks (2006) and

supported by UNESCO, suggest that political will significantly contributes to the

establishment of PSB systems. UNESCO recognizes that a major challenge for the

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creation of a PSB system is a lack of political will on the part of many governments. The

opportunities for PSB exist only when governments recognize the importance of such

systems, through which democratic processes can be strengthened, human rights can be

actualized, and people can be better educated, informed, and entertained. Therefore, a key

factor in the establishment of PSB is strong political will and commitment on the part of

governments.

Kops (2001) said freedom of mass media is often threatened by governments, and

constitutional law plays a crucial role in keeping PSB systems from political interference.

Many governments have a strong interest in controlling PSB systems. Thus, the political

independence of PSB systems must be protected, and this can be done through the rule of

law (Kops, 2001). For instance, in some countries, such as Germany, broadcasting laws

forbid the government from interfering with public service broadcasters. However, it is

questionable whether PSB systems in developing and post-Communist countries can be

independent of political influences because governments in such countries rarely give up

control of the media, including PSB systems.

The PSB systems normally operate successfully in the developed world, where

political and economic conditions are stable, a prerequisite for proper operation of PSB

systems. In the case of post-Communist countries, including Cambodia, political factors

are of particular importance for the establishment of PSB systems (Jakubowicz, 2004).

Jakubowicz stressed that in the low-income world, public service broadcasters face

difficulties because the political and socio-cultural prerequisites for their operation do not

exist. He said the introduction of PSB systems in post-Communist countries is as difficult

as the introduction of democracy. The introduction of PSB systems has often failed

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because PSB organizations face a lack of ―social embeddedness and the right democratic

context‖ (Jakubowicz, 2004, p. 53). In order for PSB systems to flourish, the legal and

institutional frameworks of PSB must be transplanted and this must be followed by

development of a political and journalistic culture. This is always challenging because,

according to Jakubowics (2004), new ruling elites in post-Communist countries must

accept full liberalization of the media and establish a balanced dual system of

broadcasting. However, they often cling to the command system from which the country

is emerging. In the end, media practitioners, instead of exercising their impartial and

critical watchdog role, are more likely to be cooperative with the authorities in order to

keep their jobs.

Thechai Yong, executive director of Thai PBS, said the recent political crisis in

Thailand is a perfect example of the effect of political circumstances on possibilities for

the establishment of PSB. The PSB concept has been discussed by Thai academic circles,

social activists, and media reform advocates for decades, but it could not be put in place

because of the absence of a favorable political environment (personal Communication,

May 28, 2008). McChesney (2007) suggested three conditions for media structural

reform. He said the critical juncture in media will occur when two or three of the

following conditions occur:

There is a revolutionary new communications technology that undermines the

existing system;

The content of the media system, especially journalism, is increasingly discredited

or seen as illegitimate; and

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There is a major political crisis with severe social disequilibrium in which the

existing order can no longer work, and there are major movements for social

reform‖ (p. 10).

In case of Thailand, the last two conditions apply. Thaksin Shinawatra was able to

control both state and private media until 2005, the beginning of his second term, when

his strategy of silencing opposition broke down and the military staged a coup d’etat on

September 19, 2006, when the prime minister was about to deliver a speech at the UN

General Assembly (Siriyuvasak, 2008). The coup d’etat led to the dissolution of

parliament and abolition of the existing national constitution. A new constitution was

enacted in 2007 which included the Public Broadcasting Act of 2008, leading to the

transformation of Thaksin’s iTV into the Thai Public Broadcasting Service (Thai PBS) on

January 14, 2008 (Nitsmer, 2009). Without political crisis it is doubtful that the Thai PBS

could ever be established. This demonstrates that political circumstances contribute to the

creation of PSB.

Economic Conditions

The change of media system in a country often accompanies a change in the

national economic system (McChesney, 2008). Thus, in addition to the influence of

political circumstances, PSB systems are affected by economic conditions (Jakubowicz,

2004; Kops, 2001, Lanara, 2002; Maherzi, 1997; McChesney, 2008; McDaniel, 2002;

Mediacult, 1995; Mendel, 2000; Picard, 2003; Price 1999; Sousa & Pinto, 2005; Stiles &

Weeks, 2006; Teer-Tomaselli & Tomaselli,1994; Wells, 1996). Funding is among the

most crucial challenges for PSB systems (Lanara, 2002). The PSB funding issue has been

a subject of debate since the global economy came into existence (Lanara, 2002).

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Therefore, economic factors are taken into consideration by policymakers when

considering how to set up PSB systems. Many experts argue that GDP is a determining

factor in the establishment of PSB. Based on usual financial structure of PSB systems,

Eric. Johnson, Director of Internews International, in an email communication, said ―in

my experience, public broadcasting can't exist in a country with a per capita GDP of less

than perhaps USD3,000 (Cambodia is at about USD500). The government will always be

too tempted to meddle in the broadcaster's politics‖ (personal communication, April 3,

2007). However, he said he would love to be proven wrong! His argument was based on

the fact that traditional PSBs are financed primarily through license fees paid by citizens,

along with state subsidies. In the case of license fees, people are not able to pay if they

are economically disadvantaged. In addition, people with low incomes are unable to

spend money on consumer goods. This has an effect on markets, which are the source of

dollars, and this affects PSB income directly or indirectly because in some countries,

private broadcasters are obliged to pay for PSB as a part of their social responsibility.

Less spending by people also affects the national economy, which is the source of

government subsidies for the operation and programming of PSB.

Teer-Tomaselli and Tomaselli (1994) said that because fiscal constraints have

affected PSB systems, depending on license fees alone is no longer possible. Because of

this, government subsidies and commercial advertising are required in some countries.

South African Broadcasting Corporation (SABC) is a good example of the model in

which the PSB system is allowed to accept advertising. As a result, two thirds of SABC’s

income is derived from commercials and one third from license fees (Teer-Tomaselli &

Tomaselli, 1994, p. 6).

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In Western Europe, scholars began voicing their concerns and debating the future

of PSB systems decades ago, when private broadcasting systems and globalization came

into play. According to Mediacult (1995), PSB systems have been affected by the size of

domestic markets and competition. Fifteen smaller countries with weaker broadcasting

cultures have been dominated by the programs produced in five larger countries (France,

Germany, Great Britain, Italy, and Spain) with stronger broadcast industries (Mediacult,

1995, p. 7). This trans-border communication places public service broadcasters in a

competitive environment, which compels them to decide whether to accept the terms of

competition. If public service broadcasters accept these terms, they might be unable to

fulfill their mission, which is a requirement for receiving license fees and government

funding. If they do not accept the terms of competition, they will dwindle into minority

channels, which eventually lose their audience, and the government and the people will

not pay for unpopular dying stations (Mediacult, 1995). As a result, PSB systems in some

countries have been redefined as they adopted strategies to operate in competitive

environment. Some have decided to maintain the status quo, some have decided to

compete in the field of light entertainment, and some have decided to adopt self-

commercialization of one channel, with other channels acting in a traditional role

(Achille & Miege, 1994).

The introduction of a free market weakens the monopoly of PSB systems

(Maherzi, 1997). He argued that in developing countries a weak national economy

encourages a monopoly by media conglomerates, which cripples PSB systems.

Globalization and the growth of broadcasting corporations erode the audience of public

service broadcasters; media corporations widen their interests across the broadcast system

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(Jakubowicz, 2003; Maherzi, 1997). With multiple delivery means, media conglomerates

are able to act as gatekeepers and to control complete media chains, excluding PSB

systems from the chain (Jakubowicz, 2003). Jakubowicz emphasized the important effect

of economic conditions on the introduction of PSB in Eastern European post-Communist

countries. He said PSB introduction in these countries can be described as a massive

policy failure due in part to the fact that economic and financial aspects of media

operation and the impact of market forces on media were disregarded.

Sousa and Pinto (2005) also pointed out that the traditional roles of public service

broadcasters all over Europe have been affected by fierce competition, privatization, and

market deregulation in the last two decades. They cited the case of Portuguese PSB,

Radiotelevisao Portuguesa (now renamed to Radio e Televisao de Portugal –RTP) as an

example of redefining PSB systems because of financial constraints. Under the new

center-right government of Portugal, and with the recommendation of a working group

led by Helena Vaz da Silva, Portugal’s two national generalist public service channels –

RTP1 and RTP2-- were reduced to one. While RTP1 remained as a generalist channel,

RTP2 was transformed into the so-called ―Society Channel‖ outside the RTP’s scope.

In Russia, according to Vartanova and Zassoursky (2003), the introduction of

PSB systems failed primarily because of unfavorable economic conditions. Even

government-controlled or government-owned broadcasting, such as Public Russian

Television (ORT or Obshestvennoye Rossiskoye Televideniye) and the Russian

Broadcasting Company (RTR) received insufficient funding from the government.

License fees cannot be used in Russia due to the fact that living standards are relatively

low (Vartanova and Zassoursky, 2003).

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McDaniel (2002) uses Southeast Asia as an example to explain economic impacts

on PSB systems. He said PSB systems in some countries in Southeast Asia are shaped by

privatization. In the case of Indonesia, the intense competition by six private broadcasters

places pressure on Indonesian public broadcaster TVRI (McDaniel, 2002). With a weak

economic environment, private broadcasters are unable to generate the incomes to

adequately support the operation of TVRI.

In addition, there are a variety of funding methods for PSB systems: license fees,

advertising, underwriting, public voluntary contributions, government subsidies, and a

small sin tax, as in the case of Thailand. These funding methods are directly related to

national economic conditions. Most people in developing countries are not able to pay

because they are economically disadvantaged. For instance, Sumita Tobing, former

Director of TVRI, stressed that TVRI cannot survive with funds raised from audience

members because 70 percent of TVRI’s audience members are poor (Cited in McDaniel

2002). The same thing can be said about public contributions and government subsidies,

which are widely used in the United States. If the public is economically disadvantaged,

they cannot voluntarily contribute to PSB operations; it is commonly known that

governments in developing countries rely heavily on foreign assistance because they

cannot subsidize PSB operational costs.

Aware of the financial constrains in many countries and considering economic

condition in Thailand, Thai policymakers decided to use 1.5 percent of sin taxes from

tobacco and alcohol as sources of funding for Thai PBS (T. Yong, Personal

Communication, May 28, 2008). It is clear that economic condition have a great impact

on the establishment of PSB systems.

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Civil Society

According to London School of Economics (Retrieved 2009):

Civil society refers to the arena of uncoerced collective action around shared

interests, purposes and values. In theory, its institutional forms are distinct from

those of the state, family and market, though in practice, the boundaries between

state, civil society, family and market are often complex, blurred and negotiated.

Civil society commonly embraces a diversity of spaces, actors and institutional

forms, varying in their degree of formality, autonomy and power. Civil societies

are often populated by organizations such as registered charities, development

non-governmental organizations, community groups, women's organizations,

faith-based organizations, professional associations, trades unions, self-help

groups, social movements, business associations, coalitions and advocacy groups.

The concept of ―civil society‖ fits into the notion of ―public sphere‖ (Habermas,

1989), where interest groups and organizations interact with one another to argue for their

interests. Although civil society is believed to play an important role in creating a

favorable environment for the establishment of PSB systems, there are few studies

regarding the impact of civil society on PSB systems. Most previous studies have focused

on PSB systems in developed countries, especially those in Western Europe, where civil

society exists ―in a minimal sense‖ (Taylor, 1990, p. 98). However, in the United States,

civil society seems to be an important influence on broadcasting policy. According to the

Benton Foundation (2005), a powerful alliance of public policy groups, media activists,

grassroots organizers representing millions of Americans and other civil society

organizations, have submitted a proposal to the FCC to ensure that broadcasters are

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committed to their public interest obligations. The same group has also proposed the Bill

of Citizens’ Media Rights to foster a free and vibrant media, full of diverse and

competing voices (The Benton Foundation, 2005).

Unlike developed countries, in developing and post-Communist countries where

political will for creating PSB systems is very limited, civil society groups are badly

needed because, according to Collier (2007), they can help create critical mass, putting

pressure on governments. However, civil society groups in developing countries are

usually not strong enough to convince policymakers that they should put PSB systems on

the government’s agenda.

In a book Serving the state or the public: The outlook for public service

broadcasting in Slovenia, Hrvatin (2002) argued that newly established PSB

organizations in post-Communist countries are facing crises due partly to the weakness of

civil society. Vartanova and Zassoursky (2003) used Russia as an example for the causes

of failure to implement PSB systems. They said that apart from inadequate funding, ―one

of the main causes of the problematic situation is a lack of positive regulation favoring

the interests of developing civil society in Russia‖ (p. 103).

Jakubowicz (2004) also stressed the importance of civil society groups in

contributing to the establishment of PSB systems. He said that if political elites do not try

to enable PSB systems to operate properly, it is the role of civil society groups, along

with many other players, to put real pressure on the government. The absence of capable

civil society groups leads a government to take PSB establishment for granted.

In addition, it is commonly known that developing countries rely heavily on

foreign assistance, which is usually distributed through civil society organizations.

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According to UNDP (2004), 20 international civil society organizations worked on media

reform in Sarajevo in 1997. In addition, they contributed financially to media sector

initiatives. USAID has contributed US$30 million to support independent broadcasting in

Sarajevo since 1996 (UNDP, 2004, p. 20).

Recognizing the important role played by civil society and international

organizations to the establishment of PSB systems, Stiles and Weeks (2006) recommend

that UNESCO allocate ―resources on advocacy targeted at policymakers and senior

decision makers through direct interventions and advocacy groups‖ (p. 4). In

Afghanistan, for example, UNESCO has played a leading role in reconstruction of

Afghan media since early 2002 (Matsuura, 2005, p. 1). For instance, up to year 2005,

along with bilateral donors, such as France, Germany, India, Japan, and other civil

society groups, UNESCO provided US$ 4.1 million for capacity-building and broadcast

equipment (Matsuura, 2005, p. 2).

Likewise, in Cambodia, UNESCO has helped train Cambodia’s media

practitioners through its Cambodia Communication Institute (CCI) project and other

programs. The UNESCO country representative in Cambodia, Teruo Jinnai, said that

UNESCO worked with the government and financially supported community

broadcasting projects in Northeastern Cambodia (personal communication, August 12,

2007). In addition, the German government financially supports the Club of Cambodian

Journalists (CCJ) and RUPP’s Department of Media and Communication (DMC) through

the Konrad Adenuer Foundation (KAF). Wolfgang Meyer, KAF’s country representative

in Cambodia, said his foundation has projects dealing with media development in

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Cambodia. If a PSB system is created, his foundation will definitely support its

establishment with training and expertise (personal communication, August 5, 2007).

Even though it is acknowledged that civil society organizations in Cambodia have

been relatively weak and are not very active in pressuring the government to reform its

media policy, it is evident that they have some impact on Cambodian government

policies. For instance, because the government often uses criminal defamation laws to

restrict freedom of the press, in November 1999, November 2000, and December 2002, a

number of civil society groups, the public, local and international nonprofit organizations

– such as the UN Special Rapporteur on Freedom of Expression, the OSCE

Representative on Freedom of the Media, and the OAS Special Rapporteur on Freedom

of Expression – jointly called on the Cambodian government to repeal all criminal

defamation laws and replace them with civil defamation laws (ARTICLE 19, ADHOC, &

CLEC, 2005). Even so, it is not clear whether civil society organizations are sufficiently

knowledgeable about PSB systems or have enough influence to convince the Cambodian

government to consider introducing PSB.

Socio-Cultural Compatibility

Several authors, such as Jakubowics (2004), Raboy (1994, 1998), and Sousa and

Pinto (2005), have emphasized the importance of citizen participation in defining PSB

systems and implementing the PSB concept. Raboy (1998) said PSB can act as a public

resource for socio-cultural development; it can fulfill its potential only through sustained

public policy action, along with the support from the public. Socio-cultural compatibility

is a requisite for the establishment of PSB systems (Jakubowics, 2004). He pointed out

that individuals’ interests in political and economic systems are crucial for democratic

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consolidation. Dahlgren (2002) acknowledged the importance of citizen participation in a

democratic environment, without which the establishment of PSB is not possible. He said

that democracy does not work when there is an absence of citizen participation. He

argued that socio-cultural factors ―constitute everyday preconditions for democratic

participation‖ (p. 16). As PSB systems are considered to be democratic institutions,

citizen engagement is a significant contribution to creating a favorable environment for

the establishment of PSB systems.

For the aspects of PSB systems which act as democratic institutions, UNESCO

(2001) pointed out that PSB systems speak ―to everyone as a citizen. Public broadcasters

encourage access to and participation in public life. They develop knowledge, broaden

horizons and enable people to better understand themselves by better understanding the

world and others‖ (p. i). PSB is a meeting place where everyone in a country has an equal

chance to gain access and participate. The mandate of public service broadcasters,

according to UNESCO (2001), is to inform, educate, entertain, and develop culture. In

addition, the Council of the European Union (1997) also acknowledged the importance of

socio-cultural factors and recommended that the member states of the European Union

relate their PSB systems to the socio-cultural and democratic needs in each society. They

even consider the socio-cultural nature of PSB systems as a public service (Raboy, 1998).

In this sense, PSB systems carry a social-cultural component, but the question is whether

citizens in a country, where PSB systems have never been introduced or have never

existed, understand the importance of PSB, have the willingness to participate, and have a

sense of belonging.

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Jakubowicz (2004) said that socio-cultural prerequisites of PSB systems are

largely absent in post-Communist countries. He is pessimistic about the creation of PSB

systems because, he argues, there is a lack of social embeddedness of PSB systems. Also,

technological, social, political, cultural circumstances in post-Communist countries are

much different from those in Western Europe, where PSB systems were originally

established. These arguments suggest that policymakers cannot create successful PSB

systems without taking socio-cultural factors into consideration. Jakubowicz (2004) says

imitation and transplantation of foreign patterns and arrangements, without understanding

the local socio-cultural situation, can seldom be successful and will face a variety of

challenges.

Thailand is a good example of how a PSB system is localized to fit socio-cultural

characteristics. Thailand studied existing PSB models, such as the British Broadcasting

Corporation (BBC), the Japanese Broadcasting Corporation or Nippon Hoso Kyokai

(NHK), and others, but Thailand eventually created a model appropriate specifically for

Thai society (Nitsmer, 2009; T. Yong, Personal Communication, May 28, 2008).

According to the Thai PBS Organization Act 2008, the mission of Thai PBS is to

broadcast radio and TV programs to underpin social development, the quality of

life and morality of Thainess; proportionately and suitably produce high-quality

news, education and entertainment programs for the public without political bias

and commercial interests; promote the freedom of information exposure so as to

build a democratic society where people have equitable access to such

information; to directly and indirectly encourage popular participation in

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determining the direction of Thai PBS; and support public activities (as cited in

Nitsmer, 2009, p. 5).

Thepchai Yong, executive director of Thai PBS, said that, although existing PSB

models of the world, such as BBC, NHK, and Canadian Broadcasting Corporation (CBC)

have been studied, Thai policymakers took Thai socio-cultural factors into consideration

when drafting the Thai Public Broadcasting Service Act 2008 (personal Communication,

May 28, 2008).

In the case of Cambodia, if what Jakubowics (2004) stated is true, as a post-

Communist country, Cambodia’s socio-cultural circumstances may not be appropriate for

the establishment of a PSB system. However, Joseph A. Mussomeli, former U.S.

Ambassador to Cambodia, said anything is possible in Cambodia. He added that freedom

of expression and press exists in contemporary Cambodian society because leading press

organizations can publicly criticize the country’s leader without oppression (personal

communication, July 31, 2007). But the absence of knowledge about PSB systems among

Cambodian policymakers and average citizens can be an enormous challenge for the

introduction of a PSB system.

Summary

Based on previous studies, the establishment of PSB systems is situational. It

depends on a country’s political circumstances, economic conditions, socio-cultural

factors and the strength of civil society. Raboy (1994) also pointed out that the PSB

policymaking is context specific. Policymakers design different PSB systems in different

contexts, different times in history and different social conditions. Raboy (1994)

emphasized that three sets of tensions have determined the evolution of the Canadian

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broadcasting system. Those are ―(a) between private capital and the state, over the

economic basis of broadcasting; (b) between the state and the public, over the socio-

cultural mission of broadcasting; and (c) between competing visions of the relationship of

broadcasting to the politics of Canadian nationhood. The resulting system is a reflection

of these tensions.‖ (p. 9)

According to Raboy (1998), models for media structure and regulation can be

borrowed from other countries, but since media systems reflect the societies where they

operate, they need to be designed contextually. This observation is also supported by

McChesney (2008) who, in The political economy of media: Enduring issues, emerging

dilemmas, pointed out that media and communication systems are linked to ―how both

economic and political systems work, and social power is exercised, in the society.‖ (p.

12). This is true in the case of the PSB systems.

In sum, it is clear that the establishment of PSB systems is determined

predominantly by four macro factors: political circumstances, economic conditions, civil

society groups, and socio-cultural compatibility. Thus, it is worth exploring whether

Cambodia has appropriate characteristics for the PSB system to be created.

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Chapter 3: Methodology

Introduction

The purpose of this chapter is to elucidate methods and procedures employed to

explore the effects of four external factors - political circumstances, economic conditions,

civil society, and socio-cultural compatibility - on broadcast media systems and their

contribution to the prerequisites for establishment of a PSB system in Cambodia. In

addition, it aims to answer the four research questions posed in Chapter 1. A qualitative

research method is used for this study. The primary strategies for qualitative data

collection were (1) interviews with persons who are involved in the issue to be studied;

(2) the analysis of documents, such as decrees, minutes of meetings, reports, depositions;

and (3) participant observation (Bogdan and Biklen, 1982; Lofland, et. al. 2005;

Tuckman, 1999). For this study, three qualitative data collection strategies were used--

in-depth interviews, focus groups, and the analysis of documents.

As a qualitative researcher, I act as both ―miner‖ and ―traveler,‖ the metaphors

used by Kvale (1996, p. 3-5) for interviewing respondents. Kvale (1996) said that a

―miner‖ assumes respondents are knowledgeable about the subject, and the needed

information can be obtained by interviewing them. By contrast, a ―traveler‖ wanders

around and gets information through conversation with respondents who have been living

in the situation under study. I will elaborate more on this point later in the chapter. I was

a ―miner‖ when I used the in-depth interview strategy to question policymakers, media

professionals and potential donor and civil society representatives because I believed they

were familiar with the subject, and it would be useful to have their inputs. I was a

―traveler‖ when I conducted focus groups and conversed with ordinary citizens to

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determine their level of interest in PSB. I had no idea what they thought about a PSB

system and whether such a system would be well received by audience members who

were ordinary citizens.

In addition to describing research methods, this chapter also discusses the

research design, including preliminary study, the sample and the informants, and data

analysis.

Preliminary Study

The preliminary study serves as an important connection between pre-writing and

formulating my dissertation. The primary study was composed of components, such as

gathering information from different sources and primary documents. The preliminary

study shaped the direction and narrowed the scope of my research. I spent the whole

summer, from early June through late August, 2007, conducting preliminary study in

Cambodia. Although most data collected was not used for this dissertation, the

preliminary research permitted me to shape my intended topic, gave me ideas about how

to recruit informants as well as who to recruit, the time required, the research budget, and

the amount of effort needed for the data collection process.

My intended topic was to look at the possibility of creating either a community

broadcasting or an independent broadcasting system in Cambodia. However, after

conducting the preliminary study, I redirected the research goal to the possibility of

establishing a PSB system in Cambodia. This was due to the fact that the vast majority of

people I talked to during the preliminary study said they would like to have a

broadcasting system that served the best interests of the public and was owned by the

public rather than by interest groups or even an NGO. In addition, I determined that

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community broadcasting systems could not be created in Cambodia, where community

members were economically disadvantaged. UNESCO had made efforts to create

community radio in the Northeastern part of Cambodia for hill tribes, but there was a

question about sustainability. The World Bank also dropped its attempt to create

community radio in Cambodia because of insufficient financial support at the community

level.

There were efforts to create independent broadcasting systems by NGOs, such as

Voice of Democracy (VOD), which was originally under the Cambodian Center for

Human Rights (CCHR) and is now operated by the Cambodian Center for Independence

Media (CCiM). VOD was considered a good alternative radio program, but could not be

broadcast on major radio stations due to political pressures.

In addition, I was able to build contacts with some potential informants for the actual

research and get to know them in person, which made it easier to invite them to

participate in this study. As a result 21 out of 22 informants I talked to during preliminary

study agreed to participate in the research project. The one who did not participate in the

study was an international government representative, who finished his mission and left

Cambodia.

The preliminary study helped me narrow the research scope, identify informants,

shape research questions, prepare a set of questionnaires and collect primary and

secondary materials. In addition, it also helped me with identifying challenges I would

face while conducting the actual fieldwork and with estimating the budget and time

frame.

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In-depth Interview

Interviewing people who are involved in the issue to be studied is a direct way of

seeking information about it (Tuckman, 1999). Different people experience a situation

from different perspectives. In-depth interviews are one of the best data collection

strategies for eliciting the viewpoints of policymakers, decision makers, executives,

donors, and other stakeholders about (1) the prospects for establishment of a PSB system

in Cambodia; (2) the best organizational structure of a PSB system; (3) financial issues

confronted by a PSB system; and (4) general suggestions about the operation of a PSB

system.

Qualitative interviews consist of four types: (1) informal interviews with no

predetermined questions or wording; (2) semi-structured interviews or the interview

guide approach, in which the specific topic to be studied is determined in advance with

the interviewer deciding the sequence of questions during the interview; (3) standardized,

open-ended interviews, with questions and the sequence of questions specified in

advance; and (4) closed, fixed response interviews, in which questions and response

categories are fixed (Patton, 1990). Rubin and Rubin (1995) said a ―qualitative

interviewing design is flexible, interactive, and continuous, rather than prepared in

advance and locked in stone‖ (p. 43). Babbie (2004) also said that a qualitative interview

is ―an interaction between an interviewer and a respondent in which the interviewer has a

general plan of inquiry but not a specific set of questions that must be asked with

particular words and in a particular order‖ (p. 300).

For this study, I used the first two types of interview. Although I prepared an

interview guide, each interview began with an informal or conversational approach

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aiming to build on observation and individual situations. Interviewees were guided back

to those topics specified in the interview guide that had not been covered. This allowed

interviewees to freely express their opinions on topics of interest to them. At the same

time, the predetermined topics specified in the interview guide were all covered. I had to

assure that no predetermined topic was left unasked. Thus, while the interviews remained

situational and conversational, the comprehensiveness and the collection of data was

systematic.

In addition, because a majority of respondents were not familiar with the PSB

system, I briefly explained how PSB systems operated in the UK, Japan, South Africa,

and Thailand before I asked for their inputs and viewpoints about the possibility of

establishing a PSB in Cambodia. This provided respondents with some idea about PSB

systems in general. Surprisingly, most respondents did not even know that such PSB

systems existed in the world, and they were excited to learn about them.

Focus Group

According Babbie (2004), the focus group method is used for a study whose

purpose is to ―explore rather than to describe or explain in any definitive sense‖ (p. 303).

Krueger and Casey (2000) said a focus group is a special type of group, whose purpose is

to listen and gather data. They said a focus group is ―a way to better understand how

people feel or think about an issue, product, or service‖ (p. 4). In addition, they said:

Keep in mind that the intent of focus groups is not to infer but to understand, not

to generalize but to determine the range, and not to make statements about the

population but to provide insights about how people in the groups perceive a

situation. (p. 83)

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Since this study aimed in part to explore the need for a PSB system in Cambodia,

conducting focus groups enabled me to understand Cambodian audience members’ points

of views about whether a PSB system was needed.

Four focus groups were conducted among broadcast audience members in four

regions, including the capital Phnom Penh, Siem Reap Province, Sihanouk Ville, and

Stung Treng Province. Krueger and Casey (2000) point out four important points for

conducting a focus group:

1. Purpose: To understand how people feel or think about an issue, product, service

or idea;

2. Participants: Six to eight people selected because they have something in

common. [Later in the book, they said a focus group is typically composed of five

to ten people, but it may vary from as few as four to as many as twelve];

3. Moderator: Skilled

4. Environment: Comfortable, permissive (p. 4)

The focus groups for this study were homogeneous, given that the participants

were composed of ordinary citizens who lived in the same areas and liked listening to

radio and watching TV. They were asked to participate in the research on a voluntary

basis. However, they differed in age, gender, level of education, and occupation. For

instance, some participants were high school teachers, who had a better education than

those who were high school students or farmers.

Ideally, according to Krueger and Casey (2000), participants in a focus group are

complete strangers. However, because of time limitations, the participants recruited for

each group in this study generally knew each other because they lived in the same areas

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of town and some of them worked or studied together. But they were not relatives or

close friends. Participants were invited to participate in the focus group discussion on

voluntary basis. They were thus comfortable in discussing the issues and freely answered

the open-ended questions posed to them. I had a set of questions prepared to ask the

groups. The same set of questions was used for each focus group, but the questions were

not necessarily in the same order for every group.

Before posing those questions, I introduced myself to the groups, although a few

members knew who I was because I told them when I first met them and asked them to

help identify others for this study. I will explain in detail how I recruited them in a later

section. In addition, I also explained the purpose of the study and the reasons they were

invited to participate. It was crucial to familiarize the informants with the researcher and

the purpose of the research, especially for this study, because it was conducted during the

general election campaign, when people were afraid to talk with strangers, who they

might have thought were members of a political party to which they did not belong.

Political threats are common during elections in Cambodia. Therefore, it was important to

distinguish between an academic study and a politically motivated study or political

campaign.

I also told participants that their identification, including their names, would not

be revealed, and that all personal data would be kept secret. At the beginning of each

discussion, I asked them to sign consent forms. It is important to note that none of the

group members refused to sign the consent form.

In regard to the way in which the focus group interviews were conducted, I

numbered members of the group, starting with the one sitting on the right. The first few

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questions concerned their personal data, such as how often they listened to radio and

watched TV, I asked them one by one from right to left around the table. After that they

were allowed to freely voice their concerns and opinions. I tried to make sure that

everyone had an equal opportunity to talk but some members of the group spoke more

than others. All respondents were identified by number. No names were mentioned

during the discussion. At the end, I read the prepared consent forms for them and invited

them to write their names and sign the forms, informing them that their remarks could be

deleted if they desired.

Like the in-depth interviews, I conducted the focus group discussions in an

educational way by briefly describing the PSB systems in the UK, Japan, South Africa,

and Thailand before requesting their opinions about what they felt was needed in

Cambodia. This was important because if they did not know what types of broadcasting

systems existed, they would not have been able to offer their opinions or they might have

based their opinions on what they had been exposed to in Cambodia. Most of the

participants were surprised that such PSB systems existed elsewhere. Therefore, if PBS

systems had not been explained to them, they would not have known about them, and

they would not have been able to give their opinions appropriately.

Analysis of Documents

For qualitative researchers, analysis of documents – reports, diaries, official

records, letters, newspaper accounts, announcements, decrees, etc. – is another invaluable

source of information (Hoepfl, 1997). Lindlof and Taylor (2002) said because the

documents are the ―paper trail‖ left ―in the wake of historical events and processes, they

are very important for a qualitative analyst‖ (p. 117). Miller (1997) said documents can

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help in understanding social contexts that a researcher is studying (as cited in Lindlof &

Taylor, 2002). Lindlof and Taylor (2002) add that past events or ongoing process can be

reconstructed by a researcher through documents. Taking this into consideration, I

collected documents from various organizations, whose representatives I interviewed for

the study. I was also able to access some government documents, such as decrees,

ministerial reports, and other documents including brochures, booklets and placards. I

was able to obtain these documents from the Ministry of Information, TVK, the

Women’s Media Center, the DMC, KAF, LICADHO, EU, the World Bank, Apsara TV,

Beehive Radio FM 105, the VOA Khmer Service, IBB, BBC World Service Trust, and

VOD or CCiM. Books were also used to obtain data for this study. These primary and

secondary materials were crucial since they gave me insight into the current broadcasting

situation, policies of the government, and the position of non-profit organizations,

especially potential donors for independent broadcasting stations.

Samples and Informants

While quantitative inquiry’s dominant sampling strategy is probability sampling,

qualitative inquiry’s dominant sampling strategy is purposeful sampling (Hoepfl, 1997).

As this is a qualitative inquiry, the informants for this study were selected non-randomly

to fit the purpose of the study. This type of sampling is called ―purposive sampling‖

(Babbie, 2004, p. 183; Miller & Salkind, 2002, p. 53) or ―purposeful sampling‖ (Lindlof

& Taylor, 2002, p. 122) or ―judgmental sampling‖ (Babbie, 2004, p. 183; Carlson &

Hyde, 2003, p. 207). The sampling employed in this study was mixed, purposive

sampling and snowball sampling (Carlson & Hyde, 2003; Lindlof & Taylor, 2002).

Based on previous studies and taking into consideration that broadcast media are affected

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by four main factors (political circumstances, economic conditions, civil society and

socio-cultural compatibility) and based on my preliminary study, I had purposefully

planned on employing sampling using one set criteria before conducting the fieldwork.

The set criteria of sampling included representatives from the Ministry of Information

and the Royal Palace, media practitioners, representatives of broadcast stations, civil

society, ruling party CPP members, opposition parties, potential donors, information

commissions of the National Assembly and Senate, media academics, and ordinary

people. By interviewing these individuals, I expected to get the data I needed to

understand how the four main factors, and other significant influences on Cambodia’s

media, determined the feasibility of establishing a PSB system in Cambodia, and, if so,

how the newly established PSB could be politically and financially independent.

Therefore, I went to the field with set sampling criteria in mind; during the

fieldwork, I used the snowball approach to expand my list of participants. According to

Biernacki and Waldorf (1981) snowball sampling ―yields a study sample through

referrals made among people who share or know of others who possess some

characteristics that are of research interest‖ (p. 141). Snowball sampling is the most

useful and maybe the only way for identifying members of elusive populations or

engaging informants about a sensitive subject (Carlson & Hyde, 2003; Lindlof & Taylor,

2002). I often asked the people with whom I had face-to-face interviews to suggest other

people who might have expertise on the issues being studied. By using snowball

sampling, I was able to extend my list of participants from 22 in the preliminary study to

68 informants. Three main methods, face-to-face in-depth interviews, focus groups, and

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the analysis of documents, were used in this study. The following is the sampling strategy

for each method.

Samples for in-depth interviews.

Thirty-eight individuals, seven females and 31 males, were recruited using

purposive and snowball sampling strategies. Before going to the field, I had prepared a

list of 22 individuals for face-to-face in-depth interview. The list was prepared after the

preliminary study in 2007, a year before the fieldwork for this study was conducted.

Thirteen of the informants on the list had been contacted and accepted my invitation to

participate in this research before I actually went to conduct the fieldwork. Upon arrival

in Cambodia on April 25, 2008, I sent invitation letters (appendix 1) to some respondents,

made phone calls to, and e-mailed those whose e-mail addresses were available. I

successfully made appointments with a few of them on the phone right away. I also went

to a few respondents’ offices because neither their phone numbers nor e-mail addresses

were available.

The fieldwork was conducted from April 25 through June 25, 2008. In addition to

funding from Ohio University’s Student Enhancement Award, Graduate Student Senate

Original Research Grant Award, and Graduate Student Senate Travel Grant, this

fieldwork was funded in part by the Documentation Center of Cambodia (DC-Cam) (the

prominent archive of Khmer Rouge documents to support the international-Cambodian

hybrid court to bring top Khmer Rouge leaders to justice for the death of a quarter of

Cambodia’s total population between 1975 and 1979). It is worth noting that I received

the prestigious UNESCO/Keizo Obuchi fellowship for writing up this dissertation.

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I was fortunate to have been provided office space at the DC-Cam with full

Internet access. In addition, DC-Cam provided me with one of its capable staff members

to be my research assistant. Pheng Pong Rasy used to work with me at the National

Library of Cambodia as one of a cataloguers. In 1998, he resigned and began working at

DC-Cam full time and was placed in charge of the Mapping and Forensics Project. For

the project, Rasy interviewed hundreds of villagers, including former Khmer Rouge

victims and perpetrators. From his findings, he wrote a 275-page report describing the

Khmer Rouge security centers (prisons) and produced a Cambodian Killing Map

revealing 390 execution sites, 196 security offices and 81 memorials. Rasy’s work with

DC-Cam included working with the Legal Response Team and the Victim Participation

Project. His primary responsibilities include summarizing Khmer Rouge documents,

interviewing survivors, and locating information requested by the Extraordinary

Chambers in the Courts of Cambodia (the Khmer Rouge Tribunal). These projects have

provided him with an opportunity to participate fully in the process of pursuing justice

and fostering peace and national reconciliation in Cambodia.

Since 2008, Rasy also began working as Senior Team Leader for the Genocide

Education Project, which aims to provide training to Cambodian teachers on the history

of the Khmer Rouge regime and the methodologies to teach this history. Within the

project, Rasy leads the Public Education Forum, which is conducted in 24 provinces and

provides a unique opportunity to help increase genocide awareness and genocide

education from the grassroots level. The forum focuses on people who live in remote

areas and have little access to textbooks and publications related to the Khmer Rouge

history. The Forum also provides opportunities for villagers who are both victims and

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perpetrators to create a dialogue and collaborate with teachers in educating their children

about what happened during the Khmer Rouge regime.

In July 2009, Rasy received a fellowship to study in Australia for one month and

share his work and experience in transitional justice, peace building and reconciliation in

Cambodia. In the same year, he also traveled to the United Kingdom to participate in a

course on Facing History and Ourselves. The course focused on Holocaust and Human

Rights. From January to March 2010, he worked as an intern at Lowell High School in

Lowell, Massachusetts, USA. Rasy is currently pursuing his Masters degree in

Educational Leadership and Management from Chulalongkan University in Thailand.

Rasy’s role in this research fieldwork was assisting me with appointments with

research informants, note taking, and transcribing most of the interviews. His extensive

experience working in the field and conducting interviews made this research fieldwork

much easier than I had expected.

At DC-Cam and with Rasy’s assistance, I started to send out invitation letters via

mail and email. I sometimes called the offices of informants or their direct cell phones. I

rented a room at a guesthouse near DC-Cam so that I could walk to work every weekday,

sometimes weekends. The following is how I proceeded day-to-day data collection.

The first respondent who confirmed an appointment for the interview was a

representative of the Noromdom Ranaridh Party (NRP), an opposition party that split off

from the FUNCINPEC Party, which had been a coalition member of government with the

Cambodian People’s Party (CPP) between 1993 and 2008. The appointment was on April

30, 2008. Because the national election campaign was underway, I found it easy to make

an appointment with opposition parties because they wanted their voices to be accessible

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to the public. They agreed to talk with anyone who asked them for an interview. The

NRP’s representative welcomed me and my research assistant at the NRP headquarters.

The interview lasted for about an hour with quite a few phone call interruptions from

electoral stations. At the end of the interview, the NRP representative recommended that

I interview a Beehive Radio FM105 representative, who was already in my list of

research participants and who had already agreed to meet with me on June 5, 2008.

On May 2, 2008, I met with a representative of KAF, which had been deeply

involved in media developments in Cambodia. KAF funded the operations of the Club of

Cambodian Journalists (CCJ) and the RUPP’s DMC. The interview was conducted at the

KAF office. The KAF representative recommended that I meet with representatives of

UNESCO, LICADHO, CCJ, and DMC, three of which were already on my list of

research participants.

On May 3, 2008, I had appointments with representatives of the Ministry of

Information at 9 am and UNESCO at 11 am. These appointments were difficult because I

did not have much time between the appointments, and the Ministry of Information and

UNESCO headquarters were not near each other. In addition, this was the rush hour. It is

worth noting that Cambodian official office hours are from 7:30am to 11am and then

from 2pm to 5pm. People usually travel home for lunch and/or a siesta. Therefore, I

expected in advance that I might be late for the appointment with the UNESCO

representative. I should have made the appointment on different days, but this day was

the only time they were free during my fieldwork. This was a difficult decision to make. I

did tell the UNESCO secretary that I might be late and explained why. She told me she

would bring this to my informant’s attention.

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I found it difficult to find the office of my informant at the Ministry of

Information because it was a Saturday and nobody was at work at the Ministry; in

addition, the Ministry of Information was under renovation, and the informant’s office

had been moved to another building. I kept calling him, but he did not pick up the phone.

By the time I found the informant's office, I was 30 minutes late. He said it was alright

because he was busy receiving other guests as well. The interview was completed after an

hour, and I had to excuse myself so that I could get to the next appointment.

As expected, it took me a long time to reach UNESCO office, where my

informant was waiting for me anxiously. I was about half an hour late for that

appointment. He was clearly not in a good mood and this was a good lesson for me when

I made other appointments. If I made appointments with two people on the same day, one

should be in the morning and another in the afternoon following the siesta. However,

sometimes it was not possible to control the situation, including this one because those

were the only times available.

When I arrived at the UNESCO representative’s office, he said that he was about

to leave. I apologized for being late and told him about the situation. He did not respond

to my apology, but asked me to start my questions right away. He warned me that I must

not allow the interview to go beyond half an hour because he had another commitment. I

felt very uncomfortable, but I politely thanked him for talking to me during my

preliminary study and agreeing to talk to me for the study. I also thanked him for

continuously funding the media training project of the Cambodia Communication

Institute (CCI), under the management of DMC, which had been founded by me, and I

was officially still the department head. I was able to cool the situation down a bit and

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started to explain to him the purpose of my study and tell him how important his input

was. Our conversation went on for more than an hour instead of half an hour. At the end

of our conversation, he recommended that I interview some other people, such as

representatives from KAF, CCJ, DMC and broadcast stations and invited me to

participate in the Press Freedom Day to be held the next day.

I found the recommendation by the UNESCO representative regarding

representatives of broadcast stations important. However, I selectively recruited

representatives of three radio stations, including Beehive FM 105 (an opposition leaning

station), WMC radio FM 102 (an NGO station), and Municipality Radio FM 103 (a

private station), and all of the TV broadcasters, except Royal Armed Force TV5 and TV9

because representatives of these stations kept putting off appointments with me until the

end of my fieldwork.

The next day, May 5, 2008, I was excited to participate in the Press Freedom Day

co-organized by UNESCO and CCI/DMC at the Phnom Penh Hotel. I expected to meet a

lot of people who I could invite to participate in this study. I prepared consent forms and

invitation letters ready to hand out at the forum. At the same time, I hoped to meet with

those who had not replied to my invitation so that I could get confirmation at the forum.

As expected, I was able to hand quite a few invitation letters and consent forms and

confirmed some appointments. For instance, an opposition party MP and member of the

National Assembly’s Commission on Foreign Affairs, International Cooperation,

Propaganda and Information, confirmed his appointment with me on the next day. At the

forum, I also met with the German Ambassador, who I invited to participate in the study.

He told me he was not able to participate because he was not knowledgeable about the

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subject and was not in a position to talk about it. In addition, I had some input from the

discussion at the forum as well.

On May 6, 2008, I met with a representative of the National Assembly’s

Commission of Foreign Affairs, International Cooperation at the National Assembly. Our

conversation was interrupted by many phone calls. After almost every phone interruption,

he asked me what our conversation was about. I had to recall the conversation for him. I

could not tell him to switch off his phone. In Cambodia, it is usual to hear phones ring

during meetings. People also read newspapers in meetings sometimes, even at National

Assembly or Senate sessions. He suggested that I can call him anytime if I had additional

questions.

On May 7, 2008, I met with two editors-in-chief of newspapers, one international

and one local, at their offices. I met one of them in the morning and another one in the

late afternoon. They were very cooperative and recommended a few additional people for

me to meet, such as representatives of CCJ, CAPJ and BBC World Service Trust,

Cambodia.

On May 8, 2008, I met with a Senator, who is a representative of the Senate’s

Commission of Foreign Affairs, International Cooperation, Propaganda and Information

at her Senate office. My research assistant and I were welcomed by the senator and her

staff members. It seemed very formal. One of her staff members took photos of our

meeting and her secretary took notes. I noticed that she was not comfortable when I

probed into some issues, such as when the broadcasting law would be enacted, who was

on the bill drafting team, what stage the broadcasting bill was at and so on. On that day, I

also met with a representative of BBC World Service Trust, Cambodia at his office.

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Before a trip to Siem Reap Province to conduct a focus group (I will describe this

in a following section), I met with a representative of TVK in his office at the TVK

headquarters on May 9, 2008. He was busy working with a few of his staff members in

the office. When I arrived at the office, all of the staff members went out except the one

who sat at his computer at the left corner of the long rectangular meeting table, where we

were sitting. As usual, the conversation was interrupted by phone calls and staff

members, who came in and out to have documents signed. The conversation went on for

an hour. At the end of the conversation, I asked the staff member to help take pictures of

me with the TVK representative. The respondent recommended that I talk to the president

of the Cambodian TV Association and the president of the Cambodian Radio

Association. Even though I thanked him for his recommendation, I hesitated about

interviewing them for this study because they are both politicians and high ranking

government officers. I later found them important for the study. Thus, I made an

appointment with the Cambodian TV Association representative and the representative of

the Cambodian Radio Association on May 23, 2008 and June 4, 2008 respectively.

After returning from my fieldwork in Siem Reap Province on May 13, 2008, I met

with a representative of LICADHO at her office. She was busy with her foreign guests,

who spoke French with her. Her staff spoke mixed Khmer and French to one another in

the office. I was warmly welcomed by the representative. Before we started our

interview, she provided me with some of LICADHO publications, including Reading

between the lines: How politics, money & fear control Cambodia’s media, which was a

very useful reference for this study. The interview went on for about an hour. At the end,

she emphasized the importance of this unique study on a subject, which, according to her,

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had never been investigated before. She said she could not wait to read the report of this

research. When asked whether she could recommend any additional experts for the study,

she recommended that I interview a representative of CCiM, which is the only

independent media organization in the country. I agreed that the inputs from CCiM

representative would probably be important for the study.

On May 14, 2008, a day before making another field trip to conduct a focus group

with residents of Sihanoukville, I met with a representative of the Women’s Media

Center, which owns Radio FM 102 and produces many forms of media programs,

including TV soap operas, radio plays, and educational spots broadcast by existing radio

and TV outlets. It also acts as a broadcasting production house. The interview was

conducted at her office. At the end of the interview, she asked me who I had met and who

else I wanted to meet. I showed her a list of representatives of the institutions that I was

going to meet without specifying exactly who I would interview. She said the list of

informants was good and emphasized that meeting with the King would be useful for this

study.

After my fieldwork in Sihanoukville, on May 20, 2008, I met with a Bayon TV

and radio station representative at his office at the Bayon TV station. I was welcomed by

a secretary and waited for a while before he came and took me to another quiet room. He

looked well prepared with notes in his hand. Unlike previous informants I met, he

switched his phone to a silent mode and listened to my introduction and questions

carefully and answered accordingly. As his facial expression looked unfriendly and

serious, I felt a bit uneasy at the beginning, but the interview went well. He suggested

that I interview the president of the Cambodian TV Association and the president of the

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Cambodian Radio Association. I told him that I had already contacted representatives of

both organizations and already set up interviews with them.

On May 22, 2008 in the morning, I met with two media academics at the RUPP’s

DMC. In the afternoon, I met with a representative of the CAPJ at the office of an

International Broadcaster in Phnom Penh. Since they were working in the field of media,

they were willing to talk and curious about what I would do with the research, and what I

would plan on doing next. They were very cooperative and looked forward to reading the

report on my research.

On May 23, 2008, I met with a representative of the Cambodian TV Association.

I was warmly welcomed at his office. The interview was interrupted by staff members

who came in and out of his office for his signature and to ask for his opinions on certain

TV programs. He finally locked the door, but his staff still knocked on the door. Because

of the interruption, he lost his train of thought, and I had to help him recall what he had

been talking about. At the beginning of the interview, before signing a consent form, he

provided me with some reports and surveys conducted by the TVK.

Since Thailand had just established PSB, I thought it would be interesting and

useful to have a chance to talk with those who were directly involved. Therefore, I flew

to Thailand on May 24, 2008 and stayed there until May 30, 2008 to interview a few

people who were knowledgeable about the establishment of Thai PBS. I was fortunate to

have Dr. Bhandhira Lertdechdecha, a friend of mine and an Ohio University graduate,

who worked for Naresuan University, to help arrange interviews with informants. She

was then working for Democratic Party of Thailand and had contacts with those who

knew key people who were involved in the Thai PBS. On my first day in Thailand, Dr.

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Lertdechdech and I tried to contact the people who knew those who worked on the

establishment of Thai PBS. Finally, we found that there was a workshop on citizen

journalism being held in Nonthaburi Province, northwest of Bangkok. We were told by

one of the organizers who happened to be a friend of Dr. Lertdechdecha’s boss that

important people from Thai PBS would show up at the workshop on May 27.

On May 27, 2008, Dr. Lertdechdecha drove me to the workshop and introduced

me to a few workshop organizers, including an executive director of Thai PBS. The

workshop trained ordinary citizens from provinces to write stories and produce broadcast

programs about what happened in their communities. At the workshop, I had an

opportunity to interview a news editor of Thai PBS and made an appointment with

another official of Thai PBS next day. This afforded an opportunity to observe and learn

about Thai citizen journalism, and I was inspired by the enthusiasm of the workshop

participants. The workshop not only gave me an opportunity to meet with my target

informants, but also provided useful information about citizen journalism as practiced in

the neighboring country.

On May 28, 2008, I went to Thai PBS office to interview one of the Thai PBS’s

executives. I met the same group of participants who had been at the citizen journalism

workshop. They were visiting the Thai PBS headquarters. My informant was there at the

gathering. I ended up listening to his speech to the participants and waited to meet with

him. Finally, he invited me to his office for an interview. Through the interview with

him, I knew that he was very knowledgeable about PSB. The interview provided me with

insightful information about Thai media situation in general and the process of

establishing Thai PBS and its financial scheme in particular. I also had an opportunity to

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meet with other supporting staff members to discuss the establishment and the day-to-day

operation of Thai PBS.

I was told by my dissertation advisor Professor Drew McDaniel that Dr. Ubonrat

Siriyuvasak, a media professor at Chulalongkorn University, would be one of the people I

should interview about Thai PBS. When I was in Thailand, I was told that for some

reason she did not like the way in which Thai PBS had been established. Whatever views

she had about the establishment of Thai PBS, I believed her input on the issue would be

useful for my research. Unfortunately, I was unable to meet with her despite all the

efforts I made.

I flew back to Cambodia on May 30, 2008 to prepare for a trip to Stung Treng

Province in the northeastern part of Cambodia. (I will discuss the trip to Stung Treng in a

later section).

After coming back from Stung Treng Province, I met with a representative of the

Delegation of the European Commission to Cambodia at his office on June 3, 2008.

Following the 45 minute interview he recommended that I meet his local media and

public relations officer, who he said knew more about the EU media project than he

himself did. After the interview he introduced me to her and asked her to speak with me.

She recognized my name because Radio Free Asia had broadcast my profile just before I

left for Cambodia to conduct fieldwork. She said she knew only my name, but now she

met me in person and knew my face. This was a good opportunity for me to build trust

with her and allowed her to speak freely.

On June 4, 2008, in the morning, I met with a representative of TV3 in a

restaurant for breakfast before work. He preferred meeting there to meeting at the TV3

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67

station, where his office was located. In the afternoon, I met with a representative of

Apsara TV and Radio. He was also a representative of the Cambodian Radio Association.

He said he could speak for both places. The interview took place at the Apsara TV

station.

On June 5, 2008, I met with a representative of Beehive Radio FM 105. He said

that he had agreed to an interview with me because I was a student from a U.S.

university. If I had been just an average citizen or a student in Cambodia, he would not

have bothered giving me an interview. I was puzzled and felt uncomfortable about this

comment. However, the conversation went smoothly.

In the late afternoon, I met with a representative of Cambodia TV Network (CTN)

at the CTN station. At first he was suspicious about why I wanted to interview him and

who would have access to my research report. I told him that it was for a doctoral

dissertation. He was concerned that the information he provided might be accessible to

his competitors, especially one that was just being established. I explained my project to

him, and he seemed to understand the nature of the study.

On June 6, 2008 in the morning, I drove to the Human Rights Party (HRP)

Headquarters to meet with a HRP official. At the headquarters, thousands of constituents

had congregated to listen to a group of party representatives, talking about party strategy

for the upcoming election. The representative who I had made an appointment with was

speaking to the press. Everyone was busy at the headquarters. I just waited and watched

all this activity. Most of the constituents were from the provinces. Finally, I had a chance

to talk to the informant. He was very friendly and willing to talk. His complaint was that

the HRP found it difficult to access any broadcasters in Cambodia, and it was good to

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have me there as a vehicle to help promote democracy, rule of law, human rights, and

freedom of expression. So that he would not be confused about my identity, I introduced

myself and explained the purpose of my visit. He told me that he had read my invitation

letter to him and knew why I was there. He seemed very interested in the subject of my

study, which made me comfortable to talk to him.

On the same day in the afternoon, I met at a local restaurant with a Cambodian

media practitioner who worked for an international broadcaster. During the meal I briefed

him about the background of my research and shared with him information about the PBS

systems in the United Kingdom, Japan, South Africa, and Thailand. He said this was

good background information for him so that he could give opinion appropriately.

On June 7, 2008, I met with a representative of FUNCIPEC Party at his house.

When I arrived, he was meeting with a journalist, and I had to wait for about half an hour.

He then greeted me with a smile and offered me a soft drink. He looked serious and asked

me what I wanted to interview him about. I was surprised that he had not received my

invitation letter, in which I clearly spelled out the purpose of my interview. He carefully

answered my questions and tried to distinguish his opinions from those of the

government because he was a deputy prime minister in the coalition government at that

time.

On June 10, 2008, I met for lunch with a Cambodia media practitioner who

worked for an international news agency at a restaurant near the Intercontinental Hotel.

We talked there for a while, but it was too noisy to record there so we decided to move to

a café in the lobby of the Intercontinental Hotel to continue our interview.

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In the afternoon of the same day, I met with an MP from the Cambodian People’s

Party (CPP) in his office at the National Assembly. I spent 30 minutes waiting at a lounge

in his office. One of his staff members came out of his office and asked me for the

questions I was going to ask. I told him that I did not have a prior set of question but that

I could brief him about the topics I wanted to discuss. The staff person took notes and

went back to the MP’s office. After about 45 minutes and came back to call me in. When

I opened the door, the MP greeted me with a big smile and asked me to sit right in front

of him at his desk, on which a few thick books of laws and the Constitution were open.

His assistant sat beside me on a chair with a notebook and a pen in hand. The MP

referred to the open books several times when my questions were related to specific laws.

He referred to the 1995 Press Regime Law a number of times. He sometimes read the

whole article of the 1995 Press Regime Law.

On June 11, 2008, I met with a Cambodian media practitioner who worked for an

international broadcaster at a small local restaurant because he was not comfortable

talking at his office. Our interview went well while we drank coffee and ate snacks.

On the same day, in the afternoon, I met with a representative of Radio FM 103.

He had not received my invitation letter, and he did not know the purpose of the

interview. However, he said he had been told by a friend of mine who worked there that

it was all right to give an interview because it was for an academic purpose. During the

interview, there was a lot of background noise from people talking, and it was difficult

for me to concentrate, but it did not seem to bother him because he was accustomed to

this environment. I was afraid that my recorder would not pick up what he said, and I

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listened to it through an ear phone to ensure that I would be able to transcribe the

interview.

On June 13, 2008, in the morning, I drove to meet with an MP of SRP at her

house. I had to wait for about 45 minutes because she was at TVK and would be back

later. I had no choice but to wait. About half an hour later, she came back and apologized.

She had forgotten the appointment with me. She said she had another commitment at her

party, but she could talk to me for a while. Because it was during the election campaign,

public figures were busy, but it was a good time to gather information because people

were more likely to meet with me during the campaign, thinking that I was one of the

reporters.

On the same day, in late afternoon, I met with another TVK representative, who

had done research on the media. He knew PSB better than most people at TVK and the

Ministry of Information. I, therefore, decided to invite him to participate in this study.

The interview was conducted at his office at the TVK station. The interview went

smoothly because the topic was in his area of interest. He also shared with me some

documents that he had gathered. He then recommended that I talk with DMC/CCI and

UNESCO representatives. I told him I already talked to them.

On June 17, 2008, I met a representative of the World Bank in Cambodia at his

office. Making an appointment was very difficult because he spent most of his time in the

provinces, where World Bank projects were implemented. We had to put off our

appointment a few times, but I finally had a chance to meet with him. In the afternoon of

the same day, I conducted a focus group with broadcast audience members in Phnom

Penh.

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I asked for an audience with the King, but this was not successful. I sent a letter

and documents through two channels: the Ministry of the Royal Palace, and the Cabinet

of the Royal Palace. I worked with a Royal Palace officer on drafting letters and the

special terms used for communicating with the King. In the end, I was asked to come to

the royal palace to get the King's response, which said that the King was too busy during

my fieldwork and that a representative of his cabinet could talk to me instead. Therefore,

I ended up talking to a representative of the King's cabinet on June 19, 2008. I was asked

not to record the conversation, but I could take notes.

I decided to stop looking for more informants for in-depth interviews when the

number of the informants reached 38 because I felt that I had reached saturation and had

not learned anything new from the last few informants. I decided that getting more

informants did not add much additional input to the study. According to Lindlof and

Taylor (2002), sample size in qualitative research cannot be determined until later in the

course of a study. They said a researcher can stop sampling persons, settings, activities,

and so on when they cease to be surprised by what they learn as they add new

information.

Samples for focus groups.

As mentioned earlier, focus groups are normally composed of from six to eight

people, but it may vary from as few as four to as many as twelve. In this study, I recruited

30 participants, among whom 16 were females and 14 were males. Each group was

composed of seven or eight participants. I conducted four focus groups with broadcast

audience members in four regions, Phnom Penh, Siem Reap Province, Sihanoukville, and

Stung Treng Province, to explore the demand for a PSB system in Cambodia. The map

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below shows the geographical locations of the four regions. Region 1 consists of Phnom

Penh, Kandal, Kampong Chhnang, Kampong Cham, Kampong Thom, Prevy Veng, and

Savey Rieng provinces; Region 2 of Siem Reap, Battambang, Banteay Meanchey, Preah

Vihear, Pailin, and Udor Meanchey provinces; Region 3 of Sihanoukville, Koh Kong,

Kampot, Kep, Takeo, Kampong Speu, and Pursat Provinces; and Region 4 of Stung

Treng, Kratie, Ratanak Kiri, and Mondul Kiri Provinces.

Figure 1: Cambodia is Geographically Divided into Four Regions.

After meeting with the representative of TVK on May 9, 2008, my research

assistant and I drove in a SUV provided by DC-Cam to Siem Reap Province in

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northeastern part of Cambodia for a focus group interview with ordinary people. We

arrived at a hotel recommended by a friend of mine who worked for the Cambodian TV

Network (CTN) late in the afternoon on the same day. We were warmly welcomed by the

hotel owner, to whom I explained the purpose of our trip. She told us that she heard about

it from the friend of mine but was not sure what exactly was involved. She asked me

what I wanted to do. I told her that I wanted to conduct a focus group among ordinary

citizens in the provincial town. I then asked her if she could help invite those who liked

watching TV and listening to radio. More importantly, they had to participate voluntarily

in the focus group. She said she wanted to participate also and that she knew a few people

who liked listening to radio and watching television. I told her that if possible I wanted

participants who did not know each other. I asked her to introduce each person to me and

that I would then talk to the person alone. She introduced me to a 50 year-old man, to

whom I explained the purpose of the research and asked him whether he could help

introduce me to another person, which he did. I kept doing this and finally, I had eight

participants, five females and three males with ages ranging from 18 to 50 years old.

Some of them knew each other.

The focus group interview was conducted on May 11, 2008 at a spacious living

room in a house of the hotel owner. The focus group interview went well since everyone

seemed to enjoy voicing their opinions about every topic posed to them. I noticed that

younger people had more ideas and talked more than the older ones. Traditionally, in

Cambodia, younger people pay respect to their elders and do not talk much in their

presence, but the younger people in this group did not follow the traditional norm. This

might have been due to the fact that younger people have more exposure to media, about

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which older people have less knowledge. In addition, usually when older people are not

sure about things, they do not want to take the risk of embarrassing themselves in front of

younger people. It might be a drawback of this focus group that the older people did not

talk much, although I tried to coordinate by giving them an equal opportunity.

On May 15, 2008, my research assistant and I traveled to Sihanoukville, now

known as Sihanouk Province, in the southwestern part of Cambodia to conduct another

focus group with ordinary citizens. After checking into a hotel, I talked to a receptionist,

who was very friendly, and told her about my study and the purpose of my trip. She said

she wanted to participate in the focus group. Using the same snowball approach as in

Siem Reap Province, I was able to invite eight participants, four of whom were females

and four males. The participants ranged from 17 to 55 years old.

The focus group was conducted on May 17, 2008 at a restaurant within the hotel

compound. They were served soft drinks. I noticed that at first most participants were

suspicious about the purpose of the focus group because none of them had ever

participated in such a discussion or even heard about it. As in the focus group in Siem

Reap Province, I started the discussion by telling them the purpose of my study, the

reasons they were invited and that their participation had to be voluntary, that their names

would not be revealed and that the study was purely academic and apolitical. I told them

that they could withdraw from the discussion either at the beginning or at any time they

felt uncomfortable. I told them that by not signing the consent forms at the end of the

discussion, they would automatically be excluded from the study. Everyone participated

in the focus group and none of them refused to sign the consent form. The discussion

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went smoothly and no significant problems occurred as everyone seemed to enjoy

voicing their opinions.

A day after coming back from my interviews in Thailand, my research assistant

and I, accompanied by an official from Phnom Penh municipality, made a trip to Stung

Treng Province on May 29, 2008. We arrived in the evening. After finding a guest house

to stay, we drove to my cousin’s house. He was surprised to see me and my colleagues at

his place without advance notice. In Cambodia, it is acceptable to visit someone’s house

without a prior appointment. I told him and his wife about the purpose of my trip and

asked him if he could help introduce me to someone who liked listening to radio and

watching TV. He said he liked both TV and radio and would like to participate in the

focus group and introduced me to one of his colleagues, who was teaching at one of the

high schools in the provincial town. That man then introduced me to one of his friends,

who introduced me to another one of his friends. I used the same snowball approach as I

did for the earlier focus groups. I managed to invite seven informants, three of whom

were females and four were males. Their ages ranged between 21 and 45 years old.

The focus group was conducted on May 31, 2008 in the afternoon at a small

restaurant belonging to the guesthouse where we stayed. All participants sat at a

rectangular table with a cluster of cans of soft drinks in the middle of the table. I told

them again about my study and the reason they had been invited to participate in the

focus group. They were given equal opportunity to voice their opinions about media and

PSB issues. However, I noticed that the participants who were teachers talked more than

the others. It happened that one of the participants was a student at the school where

those teachers were teaching. He was the quietest among the participants. His quietness

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was understandable because usually in Cambodia students do not talk much in front of

their teacher. That is one of the ways in which students show respect for their teachers.

Voicing ideas different from or against their teachers is considered rude in Cambodian

society. This could have been a drawback of this focus group.

However, the focus group went well as everyone seemed to enjoy voicing their

opinions about the current status of the broadcast media and how they would like the

broadcast media to be in the future.

The fourth and the final focus group was conducted at the Institute of Foreign

Languages? (IFL) of the Royal University of Phnom Penh on June 17, 2008. After many

failed attempts to invite ordinary people living in Phnom Penh to participate in the focus

group, I went to IFL to conduct the focus group. Attempts to invite ordinary people to

take part were unsuccessful because of time conflict. Those who volunteered to take part

in the focus group had different work schedules. Consequently, I was not able to convene

a meeting. Therefore, a focus group could not be conducted.

Thus, I went to IFL in the afternoon and told the institute management about my

study and that I wanted to conduct a focus group among their staff members, faculty

members, and students. I also attempted to invite those who worked at the cafeteria of the

institute, but they refused, saying that they had nothing to say much about the media,

especially among academic people. Out of seven participants, four were females and

three males, aged between 22 and 55 years old. One was a lecturer of Khmer Studies, two

were English students, one was a security guard, one was a photocopy person, and two

were administrative staff members. Not everyone in the focus group was an academic

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although they were in an academic environment. They were not close friends either. A

few of them did not even know each another.

The focus group was conducted in a small conference room at the institute. At a

rectangular table with a dozen cans of soft drinks placed in the middle, everyone sat and

enjoyed the drinks. Using the same approach, although some of them knew me, I started

by introducing myself and telling them the purpose of the focus group. I let them

introduce themselves to the group and posed the set questions one by one. This was an

interesting discussion because even though they worked at the same place, they had very

different backgrounds and looked at the issue from different points of view. No problems

emerged and everyone was eager for a chance to give their opinion. They did not

interrupt each other, which made it easy for me to coordinate the discussion.

I planned four focus groups prior to conducting the fieldwork. The plan was based

on a preliminary study in 2007. Although I had initially planned for four focus groups, I

would like to have conducted more. However, according to Krueger and Casey (2000), a

researcher can decide to stop conducting further focus groups when saturation has been

achieved. Since I did not hear anything new from the fourth group I decided to stop

conducting further focus groups.

Through both in-depth interviews and focus groups, I was able to interview a total

of 68 participants, among whom 23 were females and 45 were males, with ages ranging

from 17 to 70 years old. They were diverse in terms of age, education, gender, socio-

economic status, and political beliefs. Table 1, 2, and 3 and Figure 2 below illustrate the

diversity of research informants.

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Table 1

Age and Gender of Research Participants Age

Gender

Male Female Total %

17-30 6 15 21 31

31-40 6 2 8 12

41-50 13 2 15 22

51-60 13 2 15 22

61-70 7 2 9 13

Total 45 23 68 100

Table 2

Gender and Education of Research Participants Gender ____________________________________ Male Female Total %

Education

Below High School 7 4 11 16

High School Diploma 10 10 20 29

Post High School Diploma 5 3 8 12

Undergraduate Degree 18 5 23 34

Graduate Degree 5 1 6 9

Total 45 23 68 100

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Table 3

Gender and Social Status of Research Participant Gender ____________________________________ Male Female Total %

Social Status Politicians 11 2 13 19

Professionals 19 4 23 34

Academics 1 1 2 3

Ordinary Citizens 14 16 30 44

Total 45 23 68 100

In addition to tables 1, 2, and 3, Figure 2 below illustrates more specifically that

the informants were ordinary citizens, politicians, representatives of civil society groups,

representatives of foreign governments, representatives of international organizations,

media academics, representatives of media associations, media professionals,

representatives of international media, a representative of independent media,

representatives of pro-ruling party media, a representative of opposition media, and a

representative of the Royal Palace.

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Total = 68 (M 45, F 23)

Figure 2: Research Participants Broken Down in Percentage

Data Analysis

Inductive analysis of data is usually used in qualitative research to find emerging

critical themes (Patton, 1990). Raw data are categorized logically and meaningfully so

that they can be examined systematically and their interpretation can be communicated to

others (Hoepfl, 1997). This method of analyzing data is confirmed by Lindlof and Taylor

(2002) who said that qualitative researchers depend on categorization and coding to make

sense of qualitative data. By categorization, they mean ―the process of characterizing the

meaning of a unit of data with respect to certain generic properties.‖ (p. 214). According

Royal Palace (1)2%

Ordinary Citizens (30)

44%

Civil Society (2)3%

International Government

(2)3%

International Organization (2)

3%

Media Academic

(2)3%

Media Association

(2)3%

Media Professionals (8)

12%

International Media (2) 3%

CPP Media (6) 9%

Independent Media (1)1%

Opposition Media (1)

1%

Ruling Party CPP (4)

6%

Opposition Parties (5)

7%

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to Spiggle (1994), ―The essence of categorization is identifying a chunk or unit of data

(e.g. a passage of text of any length) as belonging to, representing, or being an example

of some more general phenomenon‖ (p.493). This requires categorization of data is to

into group concepts, constructs, and themes that are similar together (Lindlof & Taylor,

2002).

In addition, data analysis is ―the process of labeling and breaking down raw data

and reconstituting them into patterns, themes, concepts, and propositions‖ (Lindlof &

Taylor, 2002, p. 210). Sometimes researchers organize their data based on criteria

suggested by previous studies (Lindlof & Taylor, 2002). In this study, I grouped field

data into six main categories, namely ―Political Circumstances,‖ ―Economic

Conditions,‖ ―Civil Society,‖ ―Socio-Cultural Compatibilities,‖ all of which were

suggested by previous studies as influential factors to PSB systems, and ―Organizational

Structure,‖ and ―Financial Scheme,‖ which emerged from primary data.

Furthermore, I purposely grouped the data in order to answer the research

questions posed in chapter I. The first four categories, ―political circumstances,‖

―economic conditions,‖ ―civil society,‖ and ―socio-cultural compatibilities,‖ helped

answer the first research question, ―based on current political circumstances, economic

conditions, socio-cultural factors, and civil society situations, can a PSB system be

designed for Cambodia?‖ They also partly answer the second research question, ―what

should the institutional organizational structure of a PSB system be to keep it free from

political and commercial interference, but capable to successfully fulfill its mission?‖

This question was answered by other sets of data, ―organizational structure,‖ and

―financial scheme,‖ which also answered the third and the fourth research questions,

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―what sources of funding are possibly available to support and sustain a PSB system

without any influences on it so that it can be a neutral institution that serves the interests

of the entire population?‖ and ―how should PSB programs be produced and funded so

that they are not under political and commercial influences?

Under ―political circumstances‖ I found two major subcategories: direct and

indirect control and law and regulation. Under the subcategory ―direct control,‖ I

analyzed data based on CPP and government, opposition parties, station representatives,

media professionals, ordinary citizens and independent observers. Likewise, under the

subcategory ―law and regulations,‖ I analyzed data based on CPP and government,

opposition parties, station representatives, media professionals, independent observers

and licenses. These are illustrated in Chapter 4.

―Economic Conditions,‖ ―Civil Society,‖ and ―Socio-Cultural Compatibility‖ are

illustrated in Chapter 5 of the study. Under ―Economic Conditions‖ I analyzed data based

on subcategories: national economy, broadcast media economy, and people’s living

standards. Under ―Civil Society‖ I analyzed data based on several subcategories: local

civil society groups, and potential donors. And under ―Socio-Cultural Compatibility‖ I

analyzed data based on other subcategories: social structure, participatory culture, and

public’s attitudes toward broadcast media.

Data Organization Process.

I was fortunate to have DC-Cam staff members help in transcribing most of the

interviews, especially those in the Khmer language. I transcribed those interviews into

English. Most of the interviews in Khmer were transcribed immediately after the

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interviews were conducted by my research assistant and the remaining interviews were

transcribed by other DC-Cam staff members.

For the data from in-depth face-to-face interviews and focus groups, at first I used

different color highlighters to code interview transcripts based on the categories

mentioned earlier. For example, I used orange for ―Political Circumstances,‖ blue for

―Economic Conditions,‖ green for ―Civil Society,‖ yellow for ―Socio-Cultural

Compliance,‖ pink for ―Organizational Structure,‖ and red for ―Financial Schemes.‖

After I had coded about ten transcripts of the interviews, I started to be confused and to

be overwhelmed when I saw those transcripts spread around in my bedroom floor. I then

changed my strategy. I used a table in Microsoft Word to categorize my data. I divided

the table into four columns, ―Bgrd,‖ ―#,‖ ―Cat,‖ and ―Data.‖ In the header row, I use

―Bgrd‖ for background of respondents so that I knew who he/she was. Instead of using

names, I used ―#‖ to label each respondent. The number of the informants corresponds

with the names in the list of research participants so that I could refer to these whenever I

wanted or when I did not remember who the respondent was. I used ―Cat.‖ for data

categories. In the ―Cat.‖ column, I used ―PoL‖ for ―Political Circumstances,‖ ―Eco‖ for

―Economic Conditions,‖ ―CSo‖ for ―Civil Society,‖ ―SCC‖ for ―Socio-Cultural

Compatibility,‖ ―Ost‖ for ―Organizational Structure,‖ and ―FSc‖ for ―Financial Schemes‖

(See Figure 3 below for an example of how data were organized). Data from in-depth

interviews and focus groups were entered into the data column based on their categories.

After all data were entered, I sorted them based on categories. I then printed them out and

read them carefully to look for other emerging themes and did the data analysis, which is

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illustrated in Chapters 4 and 5. Some of the data were included in Chapter 6 as part of the

recommendation regarding an applicable model for the future PSB system in Cambodia.

By using a table created in Microsoft Word, I was able to sort out data and easily

find any pieces of information I was looking for. This was much easier than highlighting

approach tried earlier. Table 4 below is an example of how the tables were created.

Table 4

Data of Fieldwork Interviews

Bgrd # Cat. Data

POL/CPP 3 CSo European Community, CIDA Canada, UNDP, IMF,

World Bank, ADB, other organizations, and political

parties will be invited for the discussion on lawmaking.

POL/CPP 3 Eco Developing countries such as Cambodia face financial

challenges. State must have reserve budget to subsidize

broadcasting system. People can also contribute.

POL/CPP 3 FSc People should make contributions to broadcasting via

electric or water bills.

POL/CPP 3 Ost A member of the board of directors should be appointed

by the government, and the government should appoint a

director general. Decisions must be made based on the

majority of members.

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Table 4 Continued

POL/CPP 3 PoL Broadcasting was created by state, which abides by the

constitution. State gives license to private company to

operate broadcasting stations which are under the control

of the Ministry of Information. The government should

be open so that the information can flow out easily

without problems to average citizens, and average

citizens should be able to inform the government so that

the government is able to deal with problems effectively

and efficiently. Concerning the political influence on

broadcasting, it is normal that God assigns his man to do

the job. That person must side God. (not sure what God

means)

POL/CPP 3 SCC People might think it is complicated, but it is not really

because human beings evolve, culture evolves

accordingly, and so does the country. Thus, I think there

will be no conflict with our culture. It all depends on

how we organize it so that it complies with our cultural

attributes. All social aspects need to be taken into

consideration before making the PSB system a reality,

she said.

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Limitations and Exclusions

Due to time and funding constraints, I was not able to recruit participants for

focus groups as I would have liked. The participants were recruited on the spot. I had

only a few days in the regions where the focus groups were conducted. In addition, I

should have allocated enough time to talk to local authorities, civil society groups, and

opinion leaders in the regions to find out their perspectives and the need of PSB in their

regions. This also could not be done due to time and budget constraints.

Another limitation is that all interviews should have been transcribed either by me

or my research assistant, who conducted the interviews. Many of them were transcribed

by third parties, who were not familiar with the context. Consequently, some transcripts

were not understandable. I had to spent time cross checking those which were not clear.

In addition to limitation in methodology, there are several other limitations in this

study. First of all, research informants had limited knowledge about PSB. Most of them

mistakenly thought that TVK and NRK were PSB. Because of their limited knowledge,

they might not have a clear understanding about what sort of media system they

preferred. Although they were given a briefing on PSB, they might still have expressed

their views based on their experience with the existing media system. Some policymakers

who were informants of this study said Cambodia already has public broadcasting (they

were referring to TVK and NRK), and questioned why another type of public

broadcasting was needed.

Secondly, informants were politically sensitive. The study was conducted during

the national election campaign. Some informants were afraid of giving opinions although

I explained the purpose of this study. Some might have thought that I was from a

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particular political party and was asking them for their opinions about the issue so that

the party could use this for its political platform in the election campaign. Therefore, they

might not have given frank opinions.

Thirdly, I planned to invite participants, especially those in the capital, to get

together after the in-depth personal interviews had been done, to further discuss the PSB

issue. However, because of time and resource limitations, I was unable to do this. That

would have provided additional inputs for the study and would have made it possible for

participants to better understand the PSB concept.

Fourthly, because of resource and time limitation, the informants were recruited

only in cities and provincial towns, so they might not represent the views of the overall

population.

Fifthly, I planned to request a meeting with the King, who could play an

important role in possible future establishment of a PSB system, to present the concept of

PSB and request his opinion about introduction of PSB to Cambodia. However,

according Royal Palace and his cabinet, I requested the meeting at a time when he was

too busy. One of his cabinet officials met with me instead, but he did not allow me to

record the conversation but only take notes during the interview.

Summary

The methodology for this study has been presented in this chapter. This is purely

qualitative research. The three main strategies employed for data collection were in-depth

interviews, focus groups, and document analysis. In-depth interviews were conducted

with policymakers, decision makers, government officials, a Royal Palace representative,

executives, representatives of international NGOs, donor countries, local NGOs, civil

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society groups, media professionals, representatives of broadcasters, media academics,

executives and news editors of foreign PSBs, and other stakeholders. Focus groups were

conducted with ordinary citizens in four regions of Cambodia, namely the Capital City

Phnom Penh, the Northwestern Province of Siem Reap, the Northeastern Province of

Stung Treng, and the Southwestern Province of Sihanoukville. In addition, data from

primary materials collected from government agencies, international and local NGOs,

media organizations, and other institutions were included.

This chapter contains the discussion of (1) in-depth interview, focus groups and

the analysis of documents, (2) samples and informants, samples for in-depth interviews

and samples for focus groups, (3) preliminary study, and (4) data analysis and data

organization process. In the following chapter, the first part of the report on the fieldwork

is presented.

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Chapter 4: Political Circumstances

Introduction

As stated in Chapter 3, I organized my fieldwork data based on four factors:

political circumstances, economic conditions, civil society, and socio-cultural

compatibility, which appear to be the main factors influencing the establishment of a PSB

system. In this chapter, I discuss only political circumstances because this is a dominant

consideration and the most important factor influencing the establishment of PSB in

Cambodia. The other three factors will be addressed in Chapter 5.

The fieldwork data indicated that Cambodian politics shapes Cambodia’s current

broadcasting system. The interests of politicians from the ruling Cambodian People’s

Party (CPP) have driven the country’s broadcasting policy in a direction that benefits

them politically. Based on face-to-face interview data, I found that the political

environment in Cambodia was not yet conducive to creating a PSB system due to the

strict control the CPP-ruling government had imposed for more than three decades. I

found that the broadcast media had been influenced by politics through both direct

government control and by the way in which law and regulations were made and licenses

granted.

Direct and Indirect Control

Fieldwork data indicated that politics defined the media environment in

Cambodia. Informants, including CPP members, acknowledged that the broadcast media

were heavily controlled by the government and the CPP. In order to analyze the

fieldwork data effectively, I categorized informants into six groups based on their views

regarding political influences on broadcast media. The six groups were CPP and

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government; representatives from opposition parties; broadcast station representatives;

media professionals; ordinary citizens; and independent observers. While they all viewed

broadcast media as being politically influenced, they had different explanations as to how

and why this took place.

CPP and government.

All informants from CPP acknowledged the political influence on broadcast

media, but they said this was normal, arguing that developed countries’ media were not

purely politically independent either. Informant # 37, a senior CPP members and a

senator, pointed out that Fox News in the United States leaned towards the Republican

Party. Participant #3, a senior CPP’s MP, who mistakenly thought National Television of

Cambodia or Television Kampuchea (TVK) was a PSB system, said the broadcasting

system in Cambodia was created by the government, in compliance with the 1993

national constitution, and since the government gave licenses to private companies for the

establishment of broadcast stations, they had to be regulated by and under the control of

the government through the Ministry of Information. He emphasized that ―if God assigns

his man to do the job, that man must side with God. The Minister of Information is from

CPP, so he must work for CPP‖ (personal communication, June 10, 2008, author’s

translation).

While informants from CPP acknowledged political influence on the media, they

were aware that, in principle, broadcasters should be neutral. With this principle in mind,

they said the government, as well as CPP, promoted media and freedom of expression, in

accordance with the Constitution. They argued that broadcast media fully enjoyed

freedom of expression. Informant #3 pointed out that many media outlets were allowed to

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operate in Cambodia to provide a wide variety of programming for the population.

During the Freedom Day seminar organized jointly by the Royal University of Phnom

Penh’s Department of Media and Communication (DMC) and UNESCO at the Phnom

Penh Hotel on May 5, 2008, an Under Secretary of State for Information referenced the

2008 annual report of the Ministry of Information, which indicated that 327 newspapers,

129 magazines, 36 bulletins, 27 foreign newspapers, and 11 foreign news agencies and

foreign TV organizations were operating in Cambodia in 2008. According to the Ministry

of Information (2008), Cambodia has 68 radio stations and radio relay stations, 63 cable

television stations, and 37 TV and TV relay stations, including 1 government owned

station, 2 government joint-venture stations, 4 commercial stations, 2 international relay

stations, 7 government relay stations, and 21 commercial relay stations nationwide (p. 6).

Therefore, they argued that 14 million Cambodian people had been enjoying information

and entertainment provided by a large number of media outlets, through which, they said,

the Cambodian people gained general knowledge and information within and outside

their communities. They said broadcast media were useful propaganda machines for a

country because they informed people about the social reality and government activities.

In confirming this point, informant #3 said, ―Speaking in the name of CPP, I

acknowledge the importance of broadcast media as it can provide information to people

and state. Once our people are educated, our country will be developed accordingly‖

(personal communication, June 10, 2008; author’s translation).

In addition, informants from CPP said the government gave full freedom to media

practitioners, which was why the media sometimes insult the Prime Minister. They said

that compared to neighboring countries, Cambodia had greater press freedom. They also

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referred to Cambodia’s Reporters without Borders ranking. For instance, Reporters

without Borders (2008) ranked Cambodia number 126 out of 173 countries as a country

without freedom of expression in 2008, while Indonesia was ranked number 111,

Thailand 124, Malaysia 132, the Philippines 139, Singapore 144, Laos 164, Vietnam 168

and Burma 170. For 2009 in particular, Reporters with Borders based its ranking solely

on events between 1 September 2008 and 1 September 2009. It looked only at press

freedom violations, not general human rights violations. To access the situation of press

freedom in each country, Reporters without Borders prepared a questionnaire with 40

criteria, which included all kinds of ―violations directly affecting journalists (such as

murders, imprisonment, physical attacks and threats) and news media (censorship,

confiscation of newspaper issues, searches and harassment). And it includes the degree of

impunity enjoyed by those responsible for these press freedom violations.‖ (Reporters

with Borders, 2009, p. 1). In addition, the questionnaire employed for the ranking takes

account of the legal framework of the media, which includes ―penalties for press

offences, the existence of a state monopoly for certain kinds of media and how the media

are regulated) and the level of independence of the public media. It also reflects

violations of the free flow of information on the Internet.‖ (Reporters without Borders,

2009, p. 1). The questionnaire was distributed by Reporters with Borders’ partner

organizations across five continents. Completed questionnaires from 175 countries were

received. As a result, in 2009, according to Reporters without Borders (2009),

Cambodia’s ranking improved to number 117 out of 175 countries, while Indonesia was

ranked number 100, Thailand 130, the Philippines 122, Malaysia 131, Singapore 133,

Brunei 155, Vietnam 166, Laos 169 and Burma 171. However, in the same year U.S.-

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based Freedom House said Cambodia’s status declined from partly free to not free as a

result of increased violence against journalists that occurred before the July election. In

that year one opposition journalist was killed (Freedom House, 2009). Furthermore, they

acknowledged that a few journalists had been arrested, but said the reason was personal,

not political. They maintained that the Ministry of Information kept an eye on how

broadcast media exercised their freedom as part of regulating the country’s media so that

they did not broadcast anything the government viewed as harmful to national security.

Besides jail terms and fines, punishment had included revoking licenses; informant #16, a

CPP’s central committee member, stated that since the licenses were granted by the

government, the government could also revoke them.

Informants from the CPP acknowledged the importance of impartial and unbiased

broadcast programming, but they suggested that unbiased programming could not be

produced in the current situation. Informant #16 said the government would ask the

Ministry of Information to determine whether the Ministry would be capable of

commencing such an independent broadcast station as PSB under present circumstances.

In response, he said the Ministry of Information was not capable of preventing chaotic

situations that might result from broadcast media reports if they were given too much

freedom because media professionalism had not yet reached a minimum acceptable

standard that would ensure professional and high quality programming. According to

informant #16, it was important to remember that Cambodia had just emerged from years

of civil wars and was politically sensitive. However, he said greater press freedom would

be possible when Cambodians were more politically mature.

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In regard to the establishment of PSB, informant #37, a senator from the CPP,

said all government officials wanted their country to catch up with the developed world;

hence, it was not a question of wanting to have a PSB system, but a matter of having a

suitable political environment. Without political stability, she said, one would not know

what might happen. She said

we have passed the road with a lot of holes, and we are now on the bumpy road

without many holes. The smooth, concrete road is ahead of us. What happens in

Cambodia is unpredictable. For instance, nobody ever expected Cambodia to fall

into a genocide regime, and when Cambodia was in that darkest era, nobody

thought that it could get out. Therefore, we need to be careful and we don’t want

anything to accidentally happen again. We don’t want to repeat it (personal

communication, May 8, 2008, author’s translation).

Informants from CPP said that controlling broadcast media was not the intention

of the government. They acknowledged that in Cambodia, it was typical that whoever in

power influenced the media. They viewed political influence on broadcast media as

normal because the regulator normally had the power to require the media to abide by

state laws and regulations. They said the broadcast media were thus influenced by the

state and that Cambodia was not alone in having a politically biased media.

Opposition parties.

Unlike the CPP and the government, opposition parties strongly recommended

that the entire media system, including broadcast media, be fundamentally reformed. I

discovered that 100 percent of informants from opposition parties supported the creation

of a PSB system in Cambodia and promised to establish one if they were elected to

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power. Fieldwork data indicated that opposition parties, which had been the victims of

the current broadcast media system for decades, had insisted on completely changing the

current media system so that every political party could have equal access to broadcast

media in order to promote fair competition in elections. Informants from opposition

parties said that to reform the media, the first step was to eliminate the Ministry of

Information; they said they would do this because the Ministry of Information existed

only for the purpose of controlling and censoring the media, which was the main factor

restricting the freedom of expression and press. They said that when the Ministry of

Information was eliminated, an independent agency would be created to regulate media.

Based on fieldwork data, opposition parties raised two main concerns related to

political influence on broadcast media. Their two concerns were total control of the

media by the CPP dominated government and the limitation of freedom of press and

expression. For instance, informant #13, a top official of the Human Rights Party (HRP),

said HRP knew that 100 percent of TV stations and almost all radio stations were under

the control of CPP. HRP had also witnessed the use of broadcast media by the CPP as

propaganda tools and as mechanisms for attacking opposition parties. He said the CPP

had too much freedom and too much access to broadcast media while other parties did

not have much freedom. Thus, if HRP won the election, he said, HRP would develop a

broadcasting system that served public and not political interests because

an HRP government does not intend to hold power forever, and it is imperative to

create a system that benefit everyone, especially later generations. Therefore, if

we win the election, we will make the dream of a PSB system a reality (personal

communication, June 6, 2008, author’s translation).

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Although the National United Front for an Independent, Neutral, Peaceful, and

Cooperative Cambodia (FUNCINPEC) party was a partner in a coalition government

with the CPP for three terms, informant #14, one of the leaders of FUNCINPEC party,

acknowledged that the broadcasting system in Cambodia was under government

influence, which was something he did not like. Because the government strictly

controlled broadcast media, he said he was pessimistic about the possibility of creating a

PSB system in the current environment, saying ―the hope to have PSB in Cambodia at

this moment is very slim‖ (personal communication, June 7, 2008, author’s translation).

This concern was also raised by the Norodom Ranaridh Party (NRP), another

opposition party that spilt from FUNCIPEC because of internal conflicts. Prince

Norodom Ranaridh, who led the FUNCINPEC Party in joining CPP to form the

government, resigned as President of the National Assembly after a bitter conflict within

the FUNCIPEC party, which resulted in the split of FUNCIPEC and the formation of a

new party under his name. Informant # 21, an NRP representative, said balanced

information, and information reflecting social issues, was difficult for people to receive

because both state and private broadcasters were under the control of the CPP. He

commented that ―information is like oxygen. A right decision can only be made based on

accurate information. If people could access unbiased information and knew what the

government was doing they would no longer support the government and the CPP. NRP

could buy airtime only from FM 105, but not have any other broadcasting outlets due to

their political affiliation with the government and the CPP.

In this regard, informant #32, a lawmaker from Sam Rainsy Party (SRP), the

biggest opposition party in Cambodia, said broadcasters in Cambodia acted as

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97

propaganda machines, carried over from the Communist times. This kind of system was

created to brainwash audiences, not to provide information. He stressed that it had been

biased and politically influenced for decades, which misled the people and was dangerous

for the country. Informant #20, another lawmaker from SRP, said Cambodia lacked

independent media, which she said they were a fundamental pillar of democracy because

they helped build an informed society. She said

Cambodian society loses a great deal while the government restricts a

fundamental pillar of democracy. If the SRP wins the election, we will give full

freedom of expression. We will provide an opportunity to establish a PSB system,

and we will allocate necessary budget resources for PSB. We must change the

whole system (personal communication, June 13, 2008; author’s translation).

Related to this point, informant #32 said that in order to create a PSB system it

was necessary to pass a law that made the PSB system independent from the government;

the policy had to clarify the role of PSB and the purpose of its existence. Having a

broadcasting board of governors and a board of directors was important for the future of

PSB; and staff members had to possess the skills to implement this project based on

direction from the politically independent boards.

Fieldwork data indicated that all four main opposition parties agreed that the

broadcasting system was under strict control of the government and the CPP. The

opposition parties wanted to have the system reformed holistically and said PSB would

be created if they led the government. The Ministry of Information would be eliminated

and a National Board of Communications would be created to oversee broadcast media

operations in Cambodia. All informants from opposition parties said their approach to

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creating a PSB was to develop a new PSB system rather than transforming the existing

TVK into PSB; TVK would be kept as a state mouthpiece.

Station representatives.

I found that almost all informants who were representatives of local broadcast

media organizations supported the government policy on media. The majority of

broadcasting station representatives, except those from FM105 and FM102, when asked

about political influences on broadcasting organizations, simply said broadcast media had

to abide by the country’s laws and regulations. For example, informant #1, a

representative of TV3, said his station did not have political tendencies, but it had to

follow government’s orders because TV3’s market was in Cambodia. Informant #9 of

TVK had the same view on this issue, saying that the Cambodian broadcasting system

was politically influenced because it was under the government umbrella and monitored

by the government. He said usually broadcasting station management officials respected

people in power. He added that they could not criticize the government while they were

subject to government regulations. With regard to monitoring broadcast media

organizations, informant #30, a representative of CPP-owned Apsara TV and radio, said

the Ministry of Information had an audio-visual department that closely oversaw

broadcasting activities. The department questioned broadcasters whenever its

management thought their programs were not appropriate. He said programs considered

inappropriate were those which went against Cambodian social norms, cultures, customs,

and national security. Some informants said that broadcasting the activities of elected

officials did not mean they were politically biased, but they were reporting their

achievements and praising their hard work. They said the reasons the broadcasters did not

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report the activities of opposition party officials was because those officials had not done

anything worthy of being broadcast.

Informant # 12, another TVK representative, said he understood the importance of

independent broadcasting, but TVK had to be careful with what it broadcast because the

Ministry of Information, Council of Ministers, and Prime Minister’s cabinet might think

that TVK was fighting for autonomy if it broadcast independent programs. Those people

might not understand the importance of independence in media profession. He said he

had never discussed the independence of broadcasting with any government political

appointees, but he was willing to discuss it with me because it might be useful for my

research.

However, informant #18 of FM 105, who has been working in Cambodia since

1993, said Cambodian government did not want the truth to reach ordinary citizens. He

complained that the government allowed broadcasting stations that supported them to

establish relay stations in the provinces, but stations that did not support the government

were not allowed to do this. He said ―Cambodia is 100% communist, but communist in

the 21st century, not in 1950‖ (personal communication, June 5, 2008, author’s

translation). He added Cambodia had a king, but the king did not have power as the Thai

King did, and the Cambodian government was very tricky in its dealings with the

broadcast media.

Media professionals.

I found that media professional informants acknowledged the political influence

on media, especially broadcast media. A majority of media professional informants

commented that Cambodia had a large number of broadcasting organizations compared

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to its relatively small population. However, if one paid attention to the quality of

programming and the environment in which the broadcast media worked, it was easy to

understand why Cambodia’s local broadcast media could not avoid political bias. They

said the government had a systematic mechanism for controlling broadcasting

organizations. The government was very careful with radio and TV but was more lenient

with print media because of the country’s high illiteracy rate and the limited availability

of print media in many provinces. They said every TV station was undoubtedly

politically influenced by the CPP. For instance, informant #17 a VOA reporter said, TV9

originally belonged to FUNCINPEC member Khun Hang, a French Cambodian, who

became Minister of Cults and Religion after he defected to the CPP. With his relatives, he

operated a TV and radio business to support the FUNCINPEC, but in late 1997, his TV

and radio operations were closed down for a while. He then re-opened them with Prime

Minister Hun Sen joining in the business. Informant #17 confirmed that Prime Minister

Hun Sen himself said that he had shares in TV9. Informant #17 added that TV Bayon and

Radio Bayon belonged to Hun Sen and were directed by one of Hun Sen’s daughters. He

said directors of some TV and radio stations were Hun Sen’s advisers. In addition,

informant # 28, a Cambodian professional correspondent for an international news

agency, said managers of broadcasting stations understood the professional standards for

their field, but they listened to the political parties for whom they worked. He added that

everywhere Cambodian political appointees went, they had media people with them to

cover their activities. Hence, often times, these political appointees received favorable

reports despite the irregularities and scandals in which they were involved. This was done

in exchange for either financial compensation, or close association with the political

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appointees, or both. He said he was ―disappointed with the news that was broadcast

because it covered only the activities of CPP officials handing out gifts or other

government functions‖ (personal communication, June 10, 2008; author’s translation).

Furthermore, media professional informants acknowledged that a lack of financial

resources also made media vulnerable to political influence. For instance, informant # 25,

editor in chief of a prominent Cambodian newspaper, said if inner media circles were

examined, one would see clearly that all media organizations were facing financial

difficulty, which made them vulnerable to corruption and political influence. He said

even his own media organization had never paid taxes and nobody dared to audit or

investigate. Also, its reporters had been underpaid. According to Khieu Kanharith,

Minister of Information, the average salary of reporters in Cambodia ranged from $50 to

$250 (personal communication, April 14, 2011), and informant # 25 acknowledged that

because of this, reporters’ salaries cannot meet their day-to-day expenses. Because of this

situation, some of his reporters worked for many news agencies. The same report was

often submitted to several different news agencies for financial compensation, but

sometimes he just had to close his eyes to what was going on. He said this situation was

normal, so he was not surprised that reporters wrote positive reports about political elites

in exchange for financial compensation. In this regard, LICADHO (2008) said ―…if we

look beyond just the quantity of newspapers and magazines, and listen to journalists and

editors describe their working environment, we find a media closely controlled by

politics, money, and fear‖ (p. i).

In addition, media professional informants said that regardless of the number of

media outlets in Cambodia, media practitioners were not given freedom to write and to

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broadcast. Informant #2, a media professional working for an international organization,

said that freedom of expression and press were obviously limited. After noting that

government officials had said people, including the news media, had been enjoying

freedoms accorded by the government, informant #2, with an air of frustration, said

how can the government say we are enjoying freedom of expression and access to

information while broadcast coverage is limited and print media coverage is even

more limited because it is too costly for the poor in the countryside, who are the

majority? Internet access is even worse due to limited availability and TV stations

are government owned or government affiliates (personal communication, June

17, 2008; author’s translation).

Media professional informants were pessimistic about the establishment of PSB.

They said the PSB system could not be established in an environment where journalists

and media practitioners were vulnerable to corruption, lived under threat and were afraid,

and where media organizations were fully controlled by the government. They said that

broadcasting laws had to be in place and properly implemented in order for PSB to

become a reality. Although limited professionalism and human capital were also factors

preventing Cambodia from establishing PSB, according to media professional

informants, a lack of freedom of press and expression was the main issue. For instance,

informant #26, a Cambodian media professional working for an international government

delegation, said all TV stations were under political influence; therefore, in contemporary

Cambodia, the political will for the establishment of a PSB system was nonexistent.

Similarly, informant #28 said that so long as there was an undemocratic political

system in the country and the media environment remained controlled, it would be hard

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to establish a PSB system. He said a façade democracy, nepotism, and a patronage

system were practiced in Cambodia, which made prerequisites for a PSB system

impossible. He said so long as the same political appointees still led the country, there

would not be an opportunity to establish a PSB system in Cambodia.

Media professional informants suggested three points for consideration. First, the

Press Associations had to unite and hold a meeting to discuss this issue and draft a

proposal to put pressure on the government. Second, the Ministry of Information and

members of parliament, regardless of party affiliation, had to have the political will to

raise this idea and draft a broadcast bill, including a PSB act. Third, it was necessary to

educate people and create a critical mass who knew the subject well and could put

pressure on the government.

With regards to the establishment of a PSB system in Cambodia, a majority of

media professionals recommended a new broadcast outlet rather than transformation of

TVK. They said transformation would allow continuation of the old working culture,

management, and other challenges in the new organization. They said if this were to

happen, the new PSB would change in name only. It would face the same problems and

not able to operate independently from political influence.

Ordinary citizens.

Based on face-to-face interviews with four groups of ordinary citizens in four

regions of the country, I found that the majority of ordinary citizens viewed the

Cambodian broadcasting system as not independent from political influence. For

instance, a informant from Siem Reap Province said

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local broadcasters report nothing but government the activities of government

officials. I like VOA or RFA for objective, unbiased news. VOA and RFA

provide more coverage of social issues and sensitive issues such as corruption,

which is not available on local broadcasting programs. By listening to their

programs, I know who is good, who is bad, who has done good for the country

and who has been destroying the country. Local broadcasters cannot broadcast

such sensitive political messages (personal communication, May 11, 2008;

author’s translation).

Ordinary citizen informants said the broadcasting system in Cambodia needed to

be fundamentally reformed. One of the informants in group #4 from Phnom Penh said

news on local broadcasting channels was not transparent and not impartial. Despite the

considerable number of broadcasting media outlets, ordinary citizen informants said that

because broadcast media supported the government, opposition parties and civil society

groups could not get access to broadcasting outlets. Many ordinary citizen informants

cited FM 105 and FM 102 as radio stations that had tried to be independent of political

influence, but FM 105 had limited coverage, and FM 102 was not courageous enough to

sell its airtime to opposition parties. However, both stations relayed VOA and RFA

programs, which helped them gain more popularity among news listeners. According to

InterMedia (2008) Figure 3 shows that among the six international broadcasters in Khmer

language, VOA and RFA are most popular. The international broadcasters were the main

source for news on sensitive subjects because, according to a majority of informants,

these issues could not be covered by local broadcast outlets for security reasons,

including possible closure, and because the majority of broadcasters either belonged to or

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105

were associated with the CPP. Ordinary citizen informants said most Cambodian local

TVs, instead of allowing opposition parties to buy airtime, broadcast CPP officials’

activities and allowed CPP to use their facilities and airtimes to broadcast their speeches

and their activities, as well as to attack opposition parties.

Base: n=2,000, adults (15+) in Cambodia, September 2008

Figure 3: Annual Reach of Main International Broadcasters in Khmer (InterMedia, 2008,

p. 13)

Figure 4 below shows that radio is still the main source of news among

Cambodians. Informants said radio was the most popular because it was the most

accessible, cost effective, and convenient. One informant from Siem Reap Province said

he usually listened to the radio while he was working. He said he used two AA batteries

for his small radio headset, and it took about a month or so before he changed the

batteries. He added that his radio was on for news from VOA or RFA, and he rarely

41.90% 40.50%

10.90%7.90%

4.70%0.60%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Voice of America (VOA

Khmer)

Radio Free Asia (RFA Khmer)

Radio Australia in Khmer

Voice of Vietnam in

Khmer

Radio France International (RFI Khmer)

China Radio International (CRI Khmer)

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106

listened to news broadcasts by local radio stations because they broadcast nothing but

propaganda.

Base: n=2,000, adults (15+) in Cambodia, September 2008

Figure 4: Media Use Frequency for News on Weekly Basis (InterMedia, 2008, p. 13)

Before I asked informants for their opinions on the possibility of creating a PSB

system in Cambodia, I introduced the PSB concept and its practices in a number of other

countries, including Great Britain’s BBC, Japan’s NHK, South Africa’s SABC, National

Public Radio (NPR) in the United States, and Thailand’s Thai PBS. Ordinary citizens

were very supportive of creating a PSB system in Cambodia, and some were even

surprised that such PSB systems actually exist in the world, saying that if they could be

created elsewhere, why not in Cambodia? Due to political influences on the media,

ordinary citizen informants felt a need for an independent broadcasting system like PSB.

Since the PSB concept had never been introduced to Cambodia, it was not widely known.

Ordinary citizen informants said they would like to have an independent, neutral

59% 57%

34%

5% 4% 3% 1% 1%0%

10%

20%

30%

40%

50%

60%

70%

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107

broadcast organization, which would be able to bring unbiased, impartial and objective

news to Cambodia. One of the informants in group #4 from Phnom Penh said

an independent media that is capable of broadcasting true and socially reflective

information and news should be in place so that we are aware of what really

happens in our community and around the world. We are fed up with all these

good things about the government (personal communication, June 17, 2008;

author’s translation).

Informants in group #7 from Steung Treng Province said news was important for

people in their area. Because of limited access to news and information from other types

of media, broadcast media, although still limited, played an important role in bringing

news to their area. They said that information helped audiences with decision making and

that the quality of news was important. Therefore, Cambodia needed independent

broadcast media that did not depend on political parties for survival. One of the

informants in group #7 said, based on the PSB systems I had introduced, ―countries that

practice real democracy have independent broadcasting outlets, and Cambodia has never

had any, not even one. And we need one‖ (personal communication, May 31, 2008,

author’s translation).

When asked about what kind of broadcasting programs they want, most ordinary

citizen informants said they needed programs related to agriculture, education,

healthcare, economy, and local and international news. They complained that the current

broadcasting programs did not cover issues in these areas. Most of the programs were

either entertainment programs to attract audience and sell advertisements or political

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programs that served the CPP and the government. They said the PSB system that I had

introduced was what they wanted.

Independent observers.

Based on field work data, I found that independent observers, including civil

society groups, international not-for-profit organizations, and international government

agencies, viewed Cambodian broadcast media to be politically controlled and lacking in

freedom. A local not-for-profit organization, the Cambodian League for the Promotion

and Defense of Human Rights (LICADHO) in 2007 conducted a survey of 150 working

journalists on the media environment in Cambodia. Based on this survey, LICADHO in

2008 issued a report, Reading between the lines: How politics, money & fear control

Cambodia’s media. In the report, LICADHO (2008) pointed out that Cambodian working

journalists labored under conditions of political threat and fear. Among 150 working

journalists who LICADHO interviewed, 65 percent were afraid of being physically

attacked, 62 percent feared of legal action and 54 percent had been threatened with

physical harm or legal action (LICADHO, 2008, p. ii). According to LICADHO (2008),

at least nine working journalists were murdered because of their reporting on sensitive

issues since 1993 (p. ii). Not one of their murderers had been found and brought to

justice. Informant #27 of LICADHO viewed Cambodia as a country with no press

freedom because of a variety of threats that targeted journalists. When journalists worked

in conditions of corruption, poverty, or fear, according to International Federation for

Journalists (2006), there could be no freedom of press and expression.

Informants from civil society groups said that because of political influence on the

broadcast media, Cambodian broadcast programming was unattractive. The majority of

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independent observer informants said broadcast media programming included nothing

but low quality entertainment such as call-in karaoke and political propaganda features,

such as fund-raising by CPP officials. They said that instead of providing news,

entertainment, and education, broadcast media had been provoking fights among political

parties. In addition, international organizations and potential donors who participated in

this study acknowledged that politics strongly influenced broadcast media in Cambodia.

As outsiders who have worked with the government for years, they said that in

Cambodia, political power was like a magic force that could work miracles.

With regard to freedom of expression and press, international organizations and

international government agency representatives acknowledged that freedom of

expression had improved somewhat because international broadcasters, such as VOA,

RFA, and NGO programs were now broadcast on local radio. They said few local radio

organizations sold their airtime to political parties. Informant #29, a representative of the

Delegation of the European Commission to Cambodia, said it was incredible, and not by

chance, that Cambodia was considered one of the freest countries in the ASEAN

community in terms press freedom. He said ―this is kind of what I mean when you see

this thing, as a foreigner. I noticed that there is a variety of information and freedom of

press but even so broadcast media were heavily politically influenced and biased‖

(personal communication, June 3, 2008). Informant #29 recalled the Prime Minister’s

words during the 2008 election campaign, responding to a critical, political message by

an opposition party on the radio. Hun Sen said one of the opposition parties bought radio

airtime one hour per week to criticize the government and the CPP. Then he added ―well

your strategy is just on one radio, I will air my speeches on all my radio and TV

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throughout the country.‖ The informant said the CPP and the government had too much

access to media, while opposition parties had very little.

Independent observer informants said Cambodia was a poor country without

politically independent broadcast media. Informant #29 emphasized that the poorer the

country, the more important it was to have public broadcasting because poor countries

like Cambodia would certainly have many illiterate people. He said he could see that

Cambodian people thirsted for learning, especially the new generation, who wanted to

know about what was happening beyond the borders of the country. He said it would be

important for the people to have the opportunity to see and to hear what was being done

in other parts of the world.

Most independent observer informants said that broadcast media, especially

television, sided with the government and the CPP. They said broadcast media acted as

propaganda machines, which had been carried over from the Communist time. Informant

#39, a representative of the Konrad Adenauer Foundation (KAF), emphasized that this

kind of system had been created to brainwash the audience, not to provide information

and news.

The majority of informants in this group said there was a great need for the

Cambodian broadcasting system to be reformed immediately. Informant # 41, an

international instructor at the DMC, said ―the media has been biased and politically

influenced for decades, which misleads people; it is dangerous to the country‖ (personal

communication, May 22, 2008). She said broadcasting in Cambodia is political, and

―there is a big gap between what we want to do and what we are allowed to do‖ (personal

communication, May 22, 2008). She referred to a heated argument between international

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media experts who taught at the DMC and DMC management over a decision to

broadcast a number of radio documentaries produced by a group of students in DMC’s

broadcasting class. Students and instructors wanted the documentaries to be broadcast,

but DMC management opposed, saying that the programs did not have balanced

viewpoints, especially from the government. DMC management said the documentaries

could be broadcast only if they did not mention that the radio programs were produced by

DMC students or if they added more sources to balance the stories. However, informant

#41 said DMC management was under political influence, saying that anything critical of

the government could not be broadcast. She said

I don’t think this government wants to have independent broadcasting. I don’t see

it really. I can see the opposite. Any form of independent broadcasting is not

realistic based on Cambodia’s political situation right now. However, it’s good

that they allow us to teach here at DMC anyway even though they have limited

our freedom (personal communication, May 22, 2008).

In response to the possibility of the establishment of a PSB system in Cambodia’s

political environment, independent observer informants said that based on Cambodia’s

political sensitivity, PSB would not be possible anytime soon. They said historically,

action could not be taken rapidly in Cambodia. They said the Cambodian political

situation was much more complicated than that of the rest of the region, especially

Indonesia and Thailand, where PSB had been introduced. They said media could be

independent only if the people who implemented it were independent. It was hard to find

independent people in Cambodia. They said even the National Election Committee,

which was supposed to be independent, was not because it was led by politically biased

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people, people who used to be members of CPP and were still under CPP sway.

Informant #26 doubted that anyone independent in the media field could be found to do

the job. However, she said ―although it will be difficult to make PSB completely

independent from the outset, it is necessary to make efforts to start it and then make

improvements along the away‖ (personal communication, June 3, 2008, author’s

translation).

Independent observer informants said the broadcast media had to be independent

because it was the most powerful means of providing information to everyone in the

society. They said access to true information was a fundamental right of society

members. Without full access to information and without freedom of press and

expression, there was clearly an absence of democracy. According to informant #27 of

LICADHO, the government used court and imprisonment to threaten freedom of

expression. The government used the penal code to punish media practitioners who

criticized the government. For example, Hang Chackra, a publisher and editor-in-chief of

a local newspaper, was arrested, jailed, and fined about $2,250 in 2009 on charges of

disinformation and dishonoring government officials. She said any form of threat to

media negatively impacted democracy.

In regard to the establishment of a PSB system in Cambodia, independent

observer informants said the government’s political will was necessary. For the time

being, the Cambodian political situation was not mature enough for the government to

accept criticism. Informant #39 of KAF, which is one of the major funders of the

Cambodian government’s projects related to decentralization, democracy, laws and

regulations, and media education, said the Cambodian political situation was still far from

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the possibility of establishing any kind of independent media organization. Informant

#34, a representative of UNESCO, which is also one of the biggest donors in media

education, also expressed the impossibility of creating PSB in the current Cambodian

political climate. Informant #34 said there was still a long way to go for the PSB concept

to be realized by policymakers and citizens in Cambodia. He added that the PSB system

was based on objective, impartial, and unbiased information. These vital elements,

according to informant #34, were nonexistent in Cambodia. He said

political conditions for an independent, free flow of information in Cambodian

society were completely absent. They do not do things to serve the public interest

and for the public good, but for their political gain and their own political party

(personal communication, May 3, 2008).

The majority of independent observer informants said that developing a politically

independent PSB system like NHK, BBC, and SABC was not possible in Cambodia, at

least at the moment. They said this was in part due to the fact that the Cambodian

leadership was clearly not open to public opinion. They said the Cambodian leader

thought everything belonged to him, that it had to be in his hands. They pointed out that

some broadcast media organizations, such as the Cambodian TV network (CTN), were

impartial and unbiased at the beginning but became government mouthpieces after

operating for a while. Once broadcasting owners knew government officials personally,

they became friends, and they could not be critical of their friends. They said sometimes

oppressive situations pushed people to be biased.

All informants in this category said the introduction of the PSB system to

Cambodia was a good idea because it would reduce the chance of radio stations being

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close to one political party, which had ruled the country for decades. They said that for

smaller political parties, it was advantageous to have more balanced broadcast

programming. Informant #39 said that in order to establish PSB, a lengthy political

debate would probably be required. It could not be decided quickly because financial

interests were involved. Informant #39 said

where money interest is involved, it always takes a consensus to reach a

compromise, and to build this consensus, it would probably take a relatively long

time, but I think it’s worth trying; it’s worth starting the debate. If you think it’s a

worthy debate, why should you be afraid to bring it up? And why should you be

worried when there’s somebody, who doesn’t like it very much? If you think it’s

worth it, why should you wait to bring the debate up? I think the days of being

very careful to say something that powerful people might not like are coming to

an end in Cambodia. This is not a very sensitive issue, but you should assume that

some people might not like it. I think such a debate can be undertaken in

Cambodia without a problem. I am sure the Ministry of Information would

participate. I don’t see anybody who refuses to participate on political debate in

this country (personal communication, May 2, 2008).

Independent observer informants said it would be possible to publicly talk about

sensitive topics in Cambodia if the right approach was taken. Informant #40, a U.S.

Ambassador to Cambodia, said that once Prime Minister Hun Sen could be criticized on

the front page of English-language leading newspapers in Cambodia, there was no reason

why debate on sensitive issue could not be possible in Cambodia. Informants

acknowledged that debate about the creation of a PSB system in Cambodia could be

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possible if it were done in a nonaggressive way, if it were done in order to come up with

the right decision, and with a clear view of its goal. They said it was time to be a little bit

less careful with so-called sensitivity. They strongly believed that in order to introduce a

PSB system to Cambodia, debate about it had to be started. Opposing ideas about the

creation of the PSB system were inevitable in a free, pluralistic society. They said some

people had ideas that other people did not like. That was why we had political parties

with different ideas and different interests. Informant #39 said

if you have a certain interest, you have to fight to defend your interest; otherwise

others would not be on your side. Your interest must be shared and represented in

the society. If you have minority interests, you might also have a share of the

minority representation in society. The majority will prevail (personal

communication, May 2, 2008).

Therefore, according to fieldwork data, I found that all informants, including

informants from the CPP, government, and government affiliates, acknowledged that

broadcast media were politically biased and served the government and the CPP. The

majority of informants recommended that immediate, holistic reform had to be made to

current broadcast media in Cambodia so that democracy could be fully practiced, people

could be fully informed and fair political competition could be promoted.

Law and Regulations

A broadcasting law has not yet been enacted in Cambodia. According to

informants, the absence of a broadcasting law and regulations makes it difficult for

broadcast media operating in Cambodia to compete fairly. They said if a broadcasting

law was in place, greater social responsibilities could be imposed on broadcasters.

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Furthermore, in the absence of broadcasting law, the licensing issue is subjective and

problematic because the criteria of issuing the licenses are not clear although the Ministry

of Information said that applications for new broadcasting outlets had been rejected due

to the fact that there were no more frequencies available for allocation and that new

licenses would be given only when the broadcasting law was in place.

In this regard, the majority of informants said this was just an excuse by the

Ministry of Information because, according to informants, if the applicants had a

tendency to support the government, the licenses were issued, but if they tended to

support opposition parties or were independent, the licenses were not granted; the

government used the excuse of not having frequencies. For example, while informant #

16 of the Minister of Information said the Ministry gave a license to the University of

Cambodia (UC) as part of community radio establishment, the majority of informants

said the reason the UC was given the license was because Kao Kim Hourn, the founder of

the university was a member of the CPP and served as Secretary of State of Foreign

Affairs and International Cooperation.

Many informants said licenses were given based on loyalty, trust, and

association. For instance, informant #27 said many non-profit organizations applied for

broadcast licenses, but their applications were turned down. She said that if the UC was

given a broadcast license why would the Ministry of Information not give a license to an

independent body such as Voice of Democracy (VOD)?

Informants said licenses were passed from the first owners to the next and the

next. The government strictly oversaw the business of trading broadcasting licenses.

Most informants said that if the licenses were traded among government supporting

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broadcasters it was ok, but if broadcast licenses were traded to independent organizations

or opposition parties, the Ministry of Information banned them immediately. Informant

#39 said that in order to close one loophole in its control of broadcast media, in February

2007, the Ministry of Information announced a ban on the trading or transferring of

broadcast licenses, saying broadcasters who were not able to operate their broadcasting

business must return the license to the Ministry of Information. Informant #39 said

there has been an announcement that second-hand licenses would not be allowed

anymore and if you buy a second-hand license, it’s not valid. However, in reality

second-hand licenses are still sold and bought, and stations are being run with

second-hand licenses even though it should not be the case according the

statement of the Ministry of Information (personal communication, May 2, 2008).

Many informants said broadcasting law needs to be in place in order to address

controversial issues, such as granting new licenses, trading licenses, opening

broadcasting business, programming, etc. In this regard, informant #9 said

we need a broadcasting law. We need to reform the process of giving out

broadcast licenses. We need a one-stop process for granting broadcast licenses.

We should have a commission, composed of inter-ministerial officials to give out

licenses. We don’t have to go through the Ministry of Information and the

Ministry of Telecommunication and Post for a broadcast license (personal

communication, June 13, 2008, author’s translation).

Similar to the section on direct control above, I divided the fieldwork data in this

section into five groups to present their varied opinions on broadcasting law and

regulations in Cambodia. The five groups are the CPP and the government,

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representatives from opposition parties, broadcast stations representatives, media

professionals, and independent observers.

CPP and government.

The CPP and government informants said the government policy was the CPP’s

policy. They said they were concerned about possible unethical activities that might be

carried out by media operating in Cambodia. For this reason, the government had enacted

press laws to regulate media organizations. Most informants from the CPP and the

government thought the press law was a media law that could be used to regulate both

print and electronic media. When asked about a broadcasting law, most of the informants

were surprised and asked why a broadcasting law was needed when Cambodia already

had a press law. They said the press law could help regulate existing media and prevent

the media from engaging in unethical activities. They said the government viewed ethics

as a very important issue because many media outlets, especially print media, had been

insulting government officials and leaders from time to time, which could harm

Cambodian culture, tradition, and the spirit of national reconciliation.

In a response to the absence of a broadcasting law, informant #19 of CPP and a

representative of Cambodia’s TV association said

the Ministry of Information is law. The government has decrees or sub-decrees.

Those are temporary laws. Broadcasting law is the same as press law. Although

we do not have broadcasting law, we have used government decrees or sub-

decrees. Those are laws (personal communication, May 23, 2008, author’s

translation).

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In this regard, the Ministry of Information issued a series of directives signed by

different Ministers of Information when they held the position. For example, On June 27,

1996, the Ministry of Information issued Directive on Audio-Visualization No. 645/96

P.M.B.S.M. signed and sealed by Ieng Moly who was then-Minister of Information. In

this directive, the Ministry of Information supported the existing broadcast media’s role

to be actively involved in ―the restoration and reconstruction of the nation‖ by

broadcasting the government’s achievements and policies on national reconciliation as

well as preserving and safeguarding the national tradition and culture. The Ministry was

concerned about what it called ―deficiencies of the radio and television outlets‖ because

their programs did not serve the public interest (Ministry of Information, 1996). The

directive emphasized 10 main points, through which press freedom was clearly restricted.

The 10 main points basically are (1) all broadcast stations shall broadcast news

simultaneously at 7pm. The news shall cover such activities as those of King, National

Assembly leaders, and government officials. ―The broadcast of any news bulletin, which

has the characteristics to incite and instigate violence, chaos, or social instability, shall be

avoided‖ (2) Programs must focus on topics that provide the public with general

knowledge, such as agriculture, health, technology, quiz shows, etc., but not simply

entertainment. (3) National identity, culture, classical music, etc. must be promoted

through broadcast programs. (4) Religious rituals and celebrations should be broadcast

regularly. (5) No pornography-related materials shall be broadcast whatsoever and all

types of movie violence shall be broadcast only after 11 pm. (6) Khmer-language

program production shall be maximized. (7) Foreign products shall be dubbed or

subtitled in Khmer and not exceed 20% of the total program schedule. (8) Commercials

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carried by broadcast outlets shall not lie or mislead consumers. (9) Conversations

alluding to sexual genitalia shall be prohibited. (10) All broadcasters shall play the

national anthem at 7am. The directive stated that one month after its issuance, the

Ministry of Information would take action to monitor the implementation of the directive.

However, when I asked informants who were representatives of broadcast stations, they

were unaware of the directive, saying that this directive was an old one and signed by a

minister who was no longer in office.

A few more directives were issued during the reign of Liu Lay Sreng as the

Minister of Information. He belonged to the FUNCINPEC party, which had formed a

coalition government with the CPP. Most of these directives were to follow up directive

No. 645/96 P.M.B.S.M. issued in 1996 while Ieng Moly was the Information Minister.

For instance, Directive No. 0037/99 PMSR issued on January 14, 1999, signed and sealed

by Liu Lay Sreng, reinforced Directive No. 645/96 P.M.B.S.M., but added that the

National Anthem must be broadcast twice at 7am and 5pm (Ministry of Information,

1999a). In addition, the directive also emphasized the restriction not to broadcast

anything that was

accompanied with any interpretation thereof, nor affecting the King, the policy of

the Royal Government, security and social order, Khmer tradition and culture and

no broadcasting shall be made of racial discrimination and antagonism against

any religious belief. No commercial advertisement is allowed during and between

the national and international news bulletins (Ministry of Information, 1999b, p.

1).

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Following Directive No. 0037/99PMSR, the Ministry of Information issued a

more comprehensive Guidelines for Media Broadcast for broadcast stations (Ministry of

Information, 1999b). The guidelines focus on respect for human rights; respect for law

and policies of the government; care for the youth; care for society and families;

education, preservation, and development of culture; dissemination of information and

responsibility; religion; consideration for expression of opinions; avoidance of violence

and crimes; avoidance of all types of sexual penetration; and guidelines for commercial

advertisement. This constituted a form of restriction of press freedom and content

censorship. Directive No. 0181/99PMSR issued by the ministry on April 9, 1999, signed

and sealed by Um Daravuth, Secretary of State for Information, targeted only cable

television companies, prohibiting all kinds of foreign movies with content determined to

have an adverse impact on what the directive called, social order. Article 2 of the

Directive stated that ―upon receiving this Directive, any manager of the cable television

who fails to comply with this Directive will have their broadcasting ceased and their

license withdrawn completely by the Ministry of Information‖ (Ministry of Information,

1999c, p. 1).

Another form of strict control and censorship was shown through letter No.

0181/99PM on September 27, 1999, signed and sealed by Minister of Information Liu

Lay Sreng, to all directors general of television stations to warn them not to broadcast

live anything either to or from overseas without permission from the Ministry of

Information. In this letter, the ministry expressed its concern that some television stations

live broadcasts had inappropriate programs sent to and from foreign countries and the

programs could not ―be carried except when authorized in writing in advance by the

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Ministry of Information‖ (Ministry of Information, 1999d, p. 1). Informant #16 called it a

―responsibility of the ministry,‖ but media professional informants called it a restriction

of press freedom and censorship.

The above Directives were supplemental to the 1995 Press Law. The government

believed that they could use the 1995 Press Law to regulate both print and broadcast

media operating in Cambodia. It is worth noting that the government used Articles 62 and

63 of the UNTAC law regarding disinformation and defamation to restrict freedom of

expression, press, and publication. In addition to articles 62 and 63 of UNTAC law, the

1995 Press Law acted as a tool of the government to regulate and censor media content

for security and political stability purposes. After the Press Law was passed, several

media practitioners were jailed or threatened, and some were even killed. Criminal libel

law was usually used to punish journalists, editors, and media employers for defamation.

Both the UNTAC media guidelines and the 1995 Press Law were written for print media,

not for broadcast media. Because a broadcasting law was not yet in place, the government

used the 1995 press law to regulate broadcast media.

When asked about the position of the CPP on enactment of a broadcasting law, all

informants from the CPP acknowledged the importance of such a law, but they expressed

concern that careful consideration should be undertaken because the Cambodian situation

was not the same as those of other countries, including its neighbors. They said having a

law was important, but the effectiveness of its implementation would be vital. Informant

#3, a senior member of the CPP, said ―having a law without effective implementation is

like a professional-looking book without good content‖ (personal communication, June

10, 2008, author’s translation). Government and CPP informants said that in order to

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regulate the media, the National Assembly adopted a press law. That law was drafted in

accordance with the national constitution promulgated in 1993. Article 31 of the

constitution addressed the people’s right to freedom of expression. Informant #3 said the

right to freedom of expression was also mentioned in the Charter of the United Nations,

of which Cambodia was a member; therefore, Cambodia had to follow it. He added that

article 41 of the national constitution said the Cambodian people shall have freedom of

expression, freedom of information, freedom of publication, and freedom of assembly.

He acknowledged that law and law enforcement were not perfect. ―One bullet cannot

shoot three rabbits at the same time,‖ he said. ―We have to do it step by step. We have a

Press Regime Law, and later we will adopt audio-visual law. In the fourth term of the

CPP government, an audio-visual law will be put in place‖ (personal communication,

June 10, 2008, author’s translation). The government and the CPP informants said the

government was striving to manage and regulate the broadcasting system properly so that

information was not manipulated. Informants from the CPP also acknowledged that a

broadcasting law was necessary because it could outline the framework for the

establishment of a PSB. Lawmakers from the CPP said a PSB act had to be enacted so

that Cambodia’s newly established PSB system could be compatible with those in other

civilized countries. They stressed that Cambodia did not have to wait to become a

developed country to have a broadcasting law that meets international standards.

This statement was corroborated by informant #16 who noted that Cambodia did

not have a broadcasting law yet, but the Ministry of Information was getting ready to

prepare one. He said the ministry intended to include commercial broadcasting,

community broadcasting, and internet broadcasting in the new media law so that it would

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be comprehensive in order to facilitate the development and advancement of information

technology.

Opposition parties.

Informants from opposition parties were very critical of the absence of a

broadcasting law. The absence of a broadcasting law contributed to the chaotic

Cambodian broadcast media environment. Informants unanimously said a broadcasting

law could set a legal framework for the PSB system to come into being in Cambodia.

Informant #32, a lawmaker of the opposition SRP, agreed that the most fundamental step

in creating a PSB system would be establishing a law that had the capacity to make the

PSB system independent from government. He said the future broadcasting law had to

include the establishment and operation of PSB in Cambodia; it also had to clearly stress

that PSB cannot be housed under the Ministry of Information. Informants said a policy

had to be set clearly about the role of PSB and the purpose of its existence. However,

some doubted that the government had the political will to put in place a broadcasting

law while they were enjoying the great advantages of the existing broadcast system.

Station representatives.

While the majority of informants considered a broadcasting law crucial for

broadcasters operating in Cambodia to compete fairly and to effectively serve the public,

most owners of broadcast stations who were closely associated with the CPP, did not see

it as a necessity because they said they enjoyed the current media environment. For

instance, informant #1, a representative of a local TV outlet closely associated with the

CPP said

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although there is no broadcasting law, there’s no problem as we get used to not

having the law. We have relied on directives from Ministry of Information and

TV Association. For example, TV Association suggested that every TV station

must not pay each performing star more than $50 to perform in each program. We

must abide by it (personal communication, June 4, 2008; author’s translation).

The same statement was made by informant #10, a representative of a TV station

owned by the CPP. He said ―I don’t know if there is broadcasting law, but what I know is

all the stations have licenses from the government. Even if there is no broadcasting law,

we have fair competition‖ (personal communication, May 20, 2008, author’s translation).

Informants said whatever rule the government imposed, they had to abide by.

However, informant # 18, representative of a local radio station that was the only

outspoken critic of the government, said sometimes he did not follow government

directives because the directives were often not practical. He pointed out an

announcement by the Ministry of Information on December 22, 1999, signed and sealed

by former Minister of Information Liu Lay Sreng, ordering all broadcasting stations

operating in Cambodia to pay for audio-visual services. The announcement ordered radio

stations in Phnom Penh to pay CR7,000,000 (US$1,750) annually; a broadcast TV station

must pay CR13,500,000 (US$3,375); a cable TV company must pay CR7,000,000

(US$1,750); and TV stations using MMDS must pay CR5,000,000 (US$1,250). In

provinces with 10,000 residents and above, radio stations must pay CR3,375,000

(US$844) annually; TV stations must pay CR5,000,000 (US$1,250); cable TV companies

must pay CR2,025,000 (US$506); and TV stations using MMDS must pay CR1,500,000

(US$375). As for the broadcasting audience, any household with a 16 to 21 inch color

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TV set must pay CR3,000 (US$0.75) annually; 21 inches and over must pay CR5,000

(US$1.25); Satellite Disc must pay CR100,000 (US$250) (Ministry of Information,

1999e, p.2-3). Informant #18 said the announcement ordered all broadcasters and

broadcast audiences to pay for audio-visual services, but he never complied because it

was not clear what the money would be used for. The announcement itself did not explain

what the fees would fund. Concerning this announcement, most informants

acknowledged that there was such a rule, and they claimed that they paid accordingly.

[However, I learned that not a single station has paid the fee and neither have the

audiences]. In addition, informant #18 said ―a country without law never gives any good,

but difficulties. A broadcasting law might not be possible because if we have a

broadcasting law, the government has no excuse for not giving rights to broadcasting

stations to broadcast the truth‖ (personal communication, June 5, 2008; author’s

translation).

Some informants were worried about copyright issues in Cambodia. Many voiced

their concerns that Cambodia’s copyright law was not effectively implemented, which

crippled media professionalism. They said many broadcasting stations still used pirated

DVDs for their broadcasts. Informant #8, general manager of a TV station, said what he

wanted the most was the copyright law to be strictly implemented among broadcast

stations. He said ―they [broadcasting stations] must not be allowed to broadcast anything

pirated‖ (personal communication, June 5, 2008). While some broadcasters spent large

sums on producing their own programs or buying programs directly from local and

international production houses and syndicators, he said, some stations still broadcast

pirated programs.

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Media professionals.

Most informants who were media professionals said that without a broadcasting

law, it was difficult for broadcasters to know the direction and expectations of the

government. The government could take any measure necessary to restrict and control

broadcasters to serve their own benefit; they could shut down any broadcast station that

either provided accurate news reflecting social reality or supported opposition parties.

Informant #31, a Cambodian reporter working for an international broadcaster, said

Cambodia had to have an applicable broadcasting law. He said

sometimes broadcasters have concepts to produce certain sensitive and socially

reflective programs, but whether to make them happen is a challenge because we

do not know what is going to happen when the program is broadcast. Without

broadcasting law, the project is just a joke (personal communication, June 6,

2008; author’s translation).

Media professionals said without a written broadcasting policy, law, and

regulations, the government had a lot of room to exercise its control over broadcasting.

As a result, Prime Minister Hun Sen abused his power by directly interfering in day-to-

day broadcast programming. For instance, informant #28 said

he [Prime Minister Hun Sen] intervenes even with TV shows. He tells what is

right, what is wrong, what should be broadcast, what should not be broadcast.

Some TV stations are very powerful like TV Bayon, whose owner is Hun Sen’s

daughter. I doubt if any authority dares to do anything if TV Bayon’s programs

are inappropriate (personal communication, June 10, 2008; author’s translation).

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However, informant #9, a media professional who worked for TVK and was in

close contact with the Ministry of Information, said that Cambodia needed a broadcasting

law to establish a PSB system and change the current media situation, as well as to help

build an informed society. He was sure that the Ministry of Information had the political

will to draft a broadcasting law. He said as he worked under the umbrella of the Ministry

of Information, he had contacted the Japan International Cooperation Agency (JICA) and

wanted to conduct a feasibility study to explore the possibility of creating a broadcasting

law. He agreed that Cambodia had to have a broadcasting law, saying with a smile that

―without a broadcasting law it is like marriage without certificate‖ (personal

communication, June 13, 2008).

Independent observers.

Informants who were representatives of civil society, international organizations,

or potential donors emphasized the importance of a broadcasting law. They said

Cambodia needed an independent broadcast media operating in a professional manner to

help strengthen democracy as well as to encourage socio-economic development. Thus a

broadcasting law was needed to lead the existing broadcast media in a professional

direction. Informant #39 said that a broadcasting law was a complicated thing; thus,

Cambodia should start with something simple and move forward later toward a more

sophisticated and complete law. One of the informants said there had been an attempt in

Cambodia to start drafting a broadcasting law, but it had been postponed. Informant #39

said that his foundation had told the government that it would organize support if the

government drafted a broadcasting law, but the government thought it was not the right

time to get into such a complicated matter. He said the absence of a broadcasting law

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benefited the government and was used as an excuse for not giving out licenses to

applicants who had the potential to be independent or critical of government. He said ―the

lack of broadcasting laws has been cited as the reason for not giving out licenses to other

radio stations; so if we have broadcasting law that would be easier‖ (personal

communication, May 2, 2008).

Summary

This chapter focuses on politics, which is a dominant consideration and the most

important factor influencing the establishment of PSB in Cambodia. All informants,

including those from the CPP, acknowledged that broadcast media were influenced by

politics. However, there were varied views on this issue. While the CPP and government

informants said it was normal that media were influenced by the government and political

party in power, the rest of informants said media should be independent from the

government and political control and serve the public interest rather than the interest of

the government. Fieldwork data also indicated that broadcasting law and regulations must

be in place. The absence of broadcasting law not only gave the government a lot of room

to impose restrictions on broadcasters, but created an unfair competition environment

among broadcasters.

While informants from the CPP were reluctant about reforming the current media

system, the rest of informants said holistic reform must be made so that independent

media could be accessible to the Cambodian population. Informants from the opposition

parties said if they won the election, they would establish a PSB system in Cambodia.

They would create a new PSB system and leave TVK and NRK as government

mouthpieces.

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Concerning the establishment of a PSB system in Cambodia, the majority of

informants said that the possibility of establishing PSB was subject to the person in

power. They said it was normal that people did not want to change a system that offered

them political advantages. Consequently, convincing them to give the green light for the

establishment of a PSB system was going to be very difficult. Looking at the political and

the media situations, informants were pessimistic about the possibility of establishing a

PSB system in Cambodia at this time. They said it was doubtful that the government

would free media from its control or that the government would be able to see the

importance of a PSB system for strengthening democracy and social development. Rather

they would be likely to see it as being harmful to their popularity among constituents.

Informants had varied views on the opportunity for the establishment of a PSB

system. Informants from the CPP and the government acknowledged the importance of

PSB, but they did not think it was the right time for a PSB system to be established.

However, informants from opposition parties, civil society, and media professionals

urged the government to consider the establishment of PSB because they believed the

Cambodian people were thirsting for full, accurate information. While informants from

the CPP and the government were reluctant about creating a PSB system in Cambodia,

others see it as an important type of broadcasting that Cambodia needed to have at this

moment.

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Chapter 5: Economic Conditions, Civil Society, Socio-Cultural Compatibility

Introduction

In addition to the political circumstances outlined in Chapter 4, economic

conditions, civil society, and socio-cultural compatibility also play important roles as

prerequisites for the introduction of PSB in Cambodia. Economic factors are those, along

with strengthening democracy and promoting good governance, on which the

government bases its decision to consider making PSB a priority. Civil society groups

and potential donors can be driving forces pushing the government to consider

establishing a PSB system for the country. Social-cultural compatibility is an important

factor in determining whether or not PSB can fit into Cambodian society and culture. The

Cambodian people are accustomed to politically dependent and commercial broadcasting

systems, and their willingness to accept a new form of broadcasting will be critical. This

chapter presents my findings based on economic conditions, civil society, and socio-

cultural compatibility.

Economic Conditions

Fieldwork data indicated that the country’s economy plays an important role in

creating an opportunity for the establishment of a PSB system in Cambodia. Based on

fieldwork findings, I concluded that three categories, namely the national economy, the

broadcast media economy, and the living standards of the population, were important

prerequisites for the establishment of a PSB system in Cambodia.

National economy.

Since its independence from France in 1953, Cambodia has never been

completely self-sufficient, and its national budget has always been supplemented by

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foreign aid or loans. In 2009, Cambodia needed CR7 trillion ($1.8 billion) to meet its

budget requirements. However, national income was only CR5 trillion ($1.3 billion).

Therefore, additional funding of CR1 trillion ($500 million) was necessary to meet its

budget (Cambodian Government, 2009, p. 6). Cambodia still ranked relatively low in

economic competitiveness on a global basis although, according to the World Economic

Forum (2009), it moved up from 110th in 2008-2009 to 109th out of 134 countries in

2009-2010 (p. 26). Nevertheless, it still faced many development challenges, placing it

near the bottom of many indicators in sectors such as health and primary education.

Cambodia scored well below most ASEAN countries in these areas (World Economic

Forum, 2009).

The Economic Institute of Cambodia (2009) said Cambodian GDP per capita in

2008 was $703 (p.119), and it was $739 in 2009 (National Institute of Statistics, 2009,

Quick Figures). Because of this low GDP, informant #8, a representative of CTN, said

that economically the preconditions for creating a PSB system did not exist in Cambodia.

Fieldwork data showed that weak economic conditions not only affected private

broadcasters operating in a small competitive market, but also negatively affected such

state broadcasters as TVK and Cambodian National Radio (NRK). Due to limited

resources, the government allocated inadequate funding to TVK and NRK. For instance,

in 2009, the Ministry of Information, which oversees TVK and NRK, allocated CR34,938

million ($8,734,500) out of which CR25,720 million ($6,430,000) was for central

administration, including the operation of TVK and NRK, and CR9,218 million

($2,304,500) went to Information Offices at the provincial and municipality levels

(Cambodian Government, 2009, p. 15). In this regard, informant #12 of TVK complained

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about the lack of financial support from the government and said that the TVK budget

appropriation was not specified, because it came as a package with the Ministry of

Information budget. He said the money from the ministry had never been enough for

TVK operations. He added that because of insufficient financial support from the

government, TVK had found it necessary to access alternative sources of funding from

advertising and underwriting.

Many other informants voiced similar pessimism. When asked about the

possibility of establishing a PSB system in Cambodia, a majority of informants were

doubtful that the economic preconditions existed because they said the government

prioritized its spending on other important areas. For instance, informants #3, a senior

CPP lawmaker, said that the Cambodian government did not have the money to subsidize

broadcasters. ―Although the state should allocate funding to subsidize broadcasters,‖

informant #3 said ―this will not be enough because there are many other more important

areas, such as education, healthcare, and agriculture, which also must be funded.‖

(personal communication, June 10, 2008; author’s translation).

Most media professional informants said that in a weak economic environment, it

would be difficult for broadcasters to make a profit and to operate independently. They

said the country’s underdeveloped economy negatively affected media independence.

Economy of broadcast media.

Fieldwork data showed that most broadcast companies in Cambodia, instead of

making a profit, operated at a loss; some of them were on the brink of bankruptcy and

had sought support from political parties. The majority of broadcast station owners

complained that the Cambodian media market was too small to support the number of

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existing broadcasters. Many informants said the small broadcast market made it

impossible for broadcasters to generate enough income for their daily operations. They

said existing broadcasters could survive this financially tough situation because they

either had financial support from political parties or broadcast station owners had other

businesses to support their operations.

Funding remained the biggest challenge among Cambodia’s media organizations.

Like other representatives of media outlets, informant #30 of Apsara TV and radio

admitted that his station, which was created in 1996 and had been financially supported

by wealthy people associated with the CPP, was operating at a loss. He said his station

had total assets of $2 million at the time of its establishment, but now just its land was

worth $10 or $20 million. He complained that his broadcast station had been facing tough

financial challenges because there were so many broadcast stations operating in a very

small market. He said his station did not have a good balance between revenues and

expenditure, noting that its expenditures were twice as large as its income. He said that in

the past, TV commercial rates were $200 for a 30 second commercial spot, but because

of the highly competitive environment that rate had fallen to $50 in 2008. The radio

commercial rate was even lower, about CR10,000 ($2.5) for a 60-second commercial

spot. He said this was the reason why some radio stations that declared themselves to be

independent actually sold their airtime to VOA and RFA. ―They get money from VOA

and RFA without spending money to produce their own programs,‖ he said. ―But Apsara

cannot accept any program that attacks the government. Even if they gave us $10,000 per

hour, we could not accept it.‖ (personal communication, June 4, 2008; author’s

translation).

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Data showed that even TV3 and TV5, which are Thai joint-ventures, had also

been facing difficulties despite having the advantage of being in operation since the early

1990s, much longer than most other local private broadcasters. In the early 1990s, TV3

and TV5 had a competitive advantage because most of Cambodia’s imported products

were from Thailand. Commercials for imported Thai products went to TV3 and TV5 first

before going to other local broadcasters. In this regard, informant #1 of TV3 admitted

that in the early 1990s, it was easier for his station to earn profits. He commented that

while the number of broadcasters was increasing, the market was not expanding, which

made most broadcasters unprofitable. In addition, broadcast representative informants

said that because of the competitive environment, broadcasters had to reduce their

commercial rates so that they could attract more advertisers. They added more

commercials to certain popular programs, but the revenue from advertising was not

significantly increasing because advertising rates were low. They complained that

broadcasting too many commercials hurt their programs a great deal.

Informants who were part of the broadcast audience were also displeased about

the long commercial breaks that interrupted the flow of programs, making it difficult to

concentrate. When asked about these audience reactions, most broadcast station

representatives said they were aware of these concerns and were sorry for the

inconvenience this caused, but they explained that commercial rates were too low to

shorten commercial breaks. However, informant #8 of CTN said that in order to address

the problem of lengthy commercial breaks, he set higher advertisement rates to help weed

out small firms that could not afford the new commercial rates and keep those that could

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afford them. By doing this, he said, it was possible to shorten the length of commercial

breaks.

Informant #18 of Beehive Radio FM 105 said his station was better off than many

radio stations. This was because his station was independent and gaining popularity.

Besides commercial advertisements, FM 105 had other sources of income, including

selling airtime to political parties that could not access other broadcasters as well as to

not-for-profit organizations, and by acting as an affiliate for international broadcasters,

such as VOA and RFA. He explained that many broadcasters in Cambodia struggled in

this competitive environment because most of them were politically influenced, which

hurt their programming and discredited them with the public. As a result, he said, they

could not attract advertisers while FM 105 had more than enough paid commercials.

When asked how broadcasters could cope with the shortage of capital, informant

#12 said he saw two possible ways to make TVK self-sustaining. First, Cambodia was

geographically divided into two zones: agricultural and commercial. TVK would produce

programs to be aired for free in agricultural zones, but in a few cities, such as Phnom

Penh, Sihanoukville, Siem Reap, and the Koh Kong Free Trade Zone, subscription fees

would be charged. Second, taxes on broadcasting facilities, such as transmitters, TV sets

and walkie-talkies, should be imposed and part of the revenue should to go to the TVK

account. He said these methods for increasing revenue should be supported by the

government in order for TVK to have adequate money to successfully serve the public.

He also suggested a partnership with the Cambodian Electricity Company (EDC) because

watching TV consumed electricity. Therefore, EDC might be able to include broadcast

license fees in their electricity bills for their consumers. However, he admitted that he had

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never raised these ideas because he was afraid that the Ministry of Information, the

Council of Ministers, and the Prime Minister's Cabinet might conclude that TVK wanted

to be independent. TVK management was worried that those high-level politicians did

not understand the importance of independence for the public service programming it

provided. He added that if the current situation could not be changed, TVK would not be

able to survive for the next 20 years. He said the government would never give TVK

millions of dollars for development even if, in the future, Cambodia benefited from oil,

gas, and other mineral resources.

Since income from advertising sources is limited, media professional informants

said some broadcast stations sought funding from international donors. For example,

according to informant #36, the Women’s Media Center of Cambodia (WMC), radio FM

102, had about 10 donors, giving from $500 to $100,000. She said those donors included

OXFAM, USAID, and the Global FUND, among others. She emphasized that FM 102

was a unique broadcaster in Cambodia because, in addition to broadcasting its own

programs to attract commercial advertising dollars, it acted as a media production house,

producing educational spots for TV and edutainment programs for both TV and radio.

They did marketing and audience research in order to attract funding from donors. She

said FM 102 generated 20 percent of its total revenues from commercials and 80 percent

from donors. Even so, instead of making a profit, she said FM 102 as well as the rest of

broadcasters found it difficult just to survive.

In order to survive, media companies did things they were not supposed to do. For

instance, informant #25 said a majority of media companies in Cambodia did not pay

taxes. Media business owners did not care about developing media professionalism.

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Journalists did not have computers to write their reports. He shook his head and said ―I

feel shameful discussing the lack of facilities in my organization, which is considered one

of the leading local newspapers in Cambodia‖ (personal communication, May 7, 2008;

author’s translation). He said that while international media organizations such as VOA

or Radio Free Asia (RFA) paid $70 per story, local media organizations paid only $2 per

story. Therefore, in order to survive, the local reporters sought other sources of finance.

He added that one of these sources was likely Hun Sen.

Research informants said many newspapers and media outlets were not

professional in their operations. Many media professionals suggested that the Minister of

Information should terminate newspapers and media outlets that did not meet

professional standards. On this subject, informant #25 said

a person went around asking for money. He might receive $200 from one donor

and $300 from another. He then published several hundred copies a few pages in

length at a cost of $90; so he made several hundred dollars. These kinds of

newspapers existed only as vehicles for blackmail and should be closed (personal

communication, May 7, 2008; author’s translation).

A lack of sufficient investment in media, informants said, negatively affected both

the quality of programs and news articles and the professionalism of media practitioners.

Informant #24 said that media practitioners got only between US$50 and US$100 a

month. This inadequate salary, he said, prompted local media workers to often ask for

money from organizers of the events they were sent to cover, and they sometimes

engaged in unethical activities. I witnessed this case when I went to RUPP during my

data collection for this study. I met with officials at RUPP’s administrative office. They

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complained that journalists asked for money from RUPP every year. When I asked for

further information and proof, a RUPP staff member gave me letters from newspapers2

that had a tradition of going from one institution to another to ask for money. The RUPP

official said that before special events, such as New Year or Pchum Ben, more than a

dozen newspapers regularly requested money from RUPP, threatening that if this was not

provided, they might write something bad about RUPP. The official said that usually the

RUPP management gave them some money to avoid a confrontation with the media.

While the majority of broadcasters in Cambodia faced financial difficulties, when

asked what they thought about paying for PSB as part of their public service, all but one

of them, the informant from TVK, said they would do whatever was required by law.

They said that if everyone paid, they would not oppose it. However, they felt that in order

to participate in the support of a PSB operation, they needed to be fully informed about

its concepts and processes and given assurances that the money really would go to the

PSB account. In addition, laws protecting PSB were required, they said.

Most informants were very uncertain about whether PSB could be introduced

despite the fact that Cambodia needed a PSB system. They were concerned that private

broadcasters could not help with financial support for a PSB as part of their public

service because of their own difficult financial situation. Media professional informants

2Sralanh Cheat (Loving the Nation) Newspaper; Samaki (Solidarity) Newspaper; Sangkum Cheat (National Society) Newspaper; Khmer Meakutesk (Guide Khmer) Newspaper; Khemrak Cheat (Khmer Nation) Newspaper; Reastr Sechak Newspaper (Truth People) Newspaper; Vimean Ekareach (Independent Monument) Newspaper; Kampuchea Ekareach (Independent Cambodia) Newspaper; Nokor Santepheap (Peace Country) Newspaper; Akthipakdei (Presidency) Newspaper; Ruom Kamlang (United Force) Newspaper; and Bakorng (Bakorng) Newspaper.

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said that even though a PSB system was needed in Cambodia, the financial environment

posed a real challenge to its establishment.

People’s Living Standard.

The world’s most prominent PSB models are the BBC of Great Britain and NHK

of Japan. Both the BBC and NHK get most of their funding from license fees paid by the

public. For these models of PSB, the people’s living standard is a very important factor in

determining the possibility of establishing a PSB system in a particular country.

Cambodian people’s living standard is relatively low. Eighty percent of Cambodia’s 14

million people are poor and reside in rural areas where 32 percent of GDP is generated

and 4.75 million of the 8 million labor force are employed (UNDP, 2009, p. 20, 34).

According to a World Bank (2011) report, Cambodian poverty rates in 2007 were highest

in isolated rural areas where there is limited access to roads, markets, information, news,

and other basic services. Altogether, thirty percent of Cambodians live below the poverty

line, which is $1.25 a day. Because of this high poverty rate many informants were not

very optimistic about the possibility of creating a PSB system in Cambodia. For instance,

informant # 8 said that BBC or NHK models could not be applied in Cambodia because

this would put a great burden on the Cambodian people, a majority of whom were

economically disadvantaged.

This pessimism was echoed by many informants, including policymakers,

officials of not-for-profit organizations, academicians, media practitioners and

international donors’ representatives, all of whom voiced concerns about the viability of

license fees given the relatively low standard of living in Cambodia. Informant #10, a

local broadcasting representative, said

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I think it would be difficult to implement the PSB concept in Cambodia due to

the low living standard. I am afraid that people won’t be able to pay. For this

reason, the government might not want PSB to be introduced because it would put

more burdens on people who are already poor (personal communication, May 20,

2008; author’s translation).

What informant #10 said was later confirmed by Prime Minister Hun Sen, who, in

December 2009, stated on local radio and TV that the introduction of license fees for

broadcasters in Cambodia was just a dream that would never be made a reality. Prime

Minister Hun Sen’s reaction came immediately after Chheang Von, a CPP lawmaker and

chairman of the National Assembly’s Commission of Foreign Affairs and International

Cooperation, attempted to introduce the concept of license fees to help Cambodian

broadcasters.

The negative view was also substantiated by the data from interviews with

audience members in Siem Reap, Sihanoukville, and Stung Treng Provinces. Only in

Phnom Penh was the audience sufficiently prosperous to support licensing fees.

According to fieldwork data, people had a lack of interest in radio and TV programming

because they were too busy thinking about what to eat. For instance, an informant from

group #5 said ―I don’t care about politics. I like funny things, but I am not interested in

anything serious; what I really care most about is what I have for my children and myself

to eat daily‖ (personal communication, May 11, 2008; author’s translation). Another

informant in group #5 said that there were four main reasons that he did not listen to

radio or watch TV. The first reason was poverty. When his family’s and his stomach

were not filled properly, he had no energy to think about other things. The second was

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that he did not own a radio or TV set because he could not afford such luxury items that

did not fulfill a basic need. The third reason was that radio and TV did not have programs

of interest to him. And the fourth was that commercial breaks were too long, which for

him was very irritating since he had no money to buy those advertised products.

Despite this pessimism, audience member informants said they could pay if they

were required to do so by law, and if everyone had to pay. They said that as active

citizens and members of society, they would feel obliged to pay. In addition, informants

from Group #4 in Phnom Penh were optimistic that people would contribute to the

operation of an independent broadcaster such as PSB. One of them said

I remember that a lot of people voluntarily supported Beehive FM105 radio when

it was on the brink of bankruptcy in the 1990s. This proves that people will

contribute to supporting an unbiased and independent broadcaster like PSB. The

most important consideration is whether the newly established PSB system is

trustworthy and really independent. If people can be convinced that PSB is

unbiased and independent, they will contribute (personal communication, June 17,

2008; author’s translation).

Informants in Group #4 (Phnom Penh) said that if PSB programs were fair,

unbiased, and impartial, they would be very useful to Cambodian society because they

gained little benefit from the existing broadcasters. Thus a truly independent PSB would

be popular and gain support from the public. They said they would be able to contribute

to such a PSB operation. They felt that most people in the city would do this.

The majority of informants said they were pleased that establishment of a PSB

system in Cambodia might be considered, and they were very supportive of the concept.

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However, most did not believe that license fees could be used in Cambodia. They said

that even though some ordinary citizen informants had indicated a willingness to pay, in

reality they probably would not be able to do so.

Civil Society and Potential Donors

For the purposes of this study, civil society groups means not-for-profit

organizations, non-governmental organizations, community groups, and media

associations; potential donors refers to international organizations, UN agencies, and

bilateral government agencies. These organizations have been playing an active role in

assisting the development of media professionalism in Cambodia. In this section, I have

organized my fieldwork data into two subsections: local civil society groups and potential

donors.

Local civil society groups.

Although a few local civil society organizations have been promoting freedom of

expression and press as part of their broader objective of increasing awareness of human

rights and democracy among the Cambodian public, they have not been able to convince

the government to place media reform on its agenda. Data indicates that local civil

society groups are weak and not well informed about independent media such as the PSB

system.

Cambodia has 622 non-governmental organizations, 418 of which are local and

are listed by the Cooperation Committee for Cambodia (CCC) (as cited in Im, 2009, para.

8). A few local NGOs, whose objectives focus on human rights and democracy, pay

attention to the development of media and other media issues. Those organizations

include LICADHO, ADHOC, WMC, CCJ, CAPJ, and CCiM or VOD.

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LICADHO, one of the first human rights organizations in Cambodia, was

established in 1992 by a Cambodian living abroad, Pung Chhiv Kek, to monitor rights

violations, provide human rights training, and offer medical care to prisoners and victims

of human rights violations (LICADHO, n.d.). Informant #27 of LICADHO said that since

1993 civil society groups had been very actively involved in social development and

human rights. Before 1993, there were only international organizations working in

Cambodia. She said LICADHO was one of the most important civil society groups in

Cambodia. When asked how civil society groups would be able to help in establishing

PSB, informant #27 said

we are working with the media. Civil society can help lobby the government and

attract the government’s attention. We don’t need the Ministry of Information.

We need an independent body to regulate the country’s media. Civil society

groups can encourage donors to help push the government to put in place a media

law so that media practitioners can work in a fear-free environment. Civil society

groups, LICADHO in particular, can contribute to the establishment of a PSB

system in Cambodian. Civil society would work as a partner with PSB (personal

communication, May 13, 2008; author’s translation).

Informant #37, a senior member the CPP, acknowledged the important input of

civil society groups and their role in mobilizing all stakeholders in broadcasting policy

and lawmaking. She said a strong foundation could be built if all stakeholders, including

all levels of society, government officials, donors, and civil society groups were involved

in the policy making and implementation processes. Informant #37 added that

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their [civil society] input would provide a good lens from every corner and would

contribute to the successful establishment of a PSB system in Cambodia.

Cambodia does not have enough people with requisite knowledge about PSB. We

still have a huge hole to be filled. The hole makes us stumble. Even at the

Cambodian senate, there are inadequate documents. Cambodia has some

knowledgeable people who have been educated abroad, but they are still not yet

adequate (personal communication, May 8, 2008; author’s translation).

The majority of informants said that civil society was very important and should

be invited to participate in drafting legislation on broadcasting and offering ideas

regarding how to establish a PSB system in Cambodia. They noted that NGOs had been

trying to fight for democracy, rule of law, freedom of expression, and human rights in

Cambodia and these efforts could not be successful without independent media such

PSB.

Informants observed that the local NGOs had not lobbied the government to give

the green light for the establishment of a PSB system. They said that by focusing only on

the fight for democracy and human rights without paying much attention to the

establishment of effective means for carrying their messages, civil society groups had

neglected the process for bringing their goals to fruition. Civil society representatives had

little knowledge of PSB. They complained that the current Cambodian media system was

controlled by the CPP, but seldom talked about efforts to promote an independent media

system. Informants said only two organizations had activities related directly to media

development. These organizations are WMC and CCiM.

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WMC, which owns FM 102 and focuses on the development of broadcast media,

media programs, and independent media, has tried to shield itself from political and

corporate influences. However, in the difficult political environment now facing the

Cambodian broadcast media, informant #36 said WMC had tried to avoid political

headwinds from the government and the CCP. Although she did not say that WMC was

afraid of airing sensitive programs, some informants commented that WMC did not dare

to sell air time to opposition parties.

CCiM is new non-partisan, not-for-profit, non-governmental organization based

in Phnom Penh that focuses on promoting independent media. It was established in June

2007 as an offshoot organization of the Cambodian Center for Human Rights (CCHR)

(Cambodian Center for Independent Media, n.d.). This center is actively involved in

promoting democracy and human rights through its Voice of Democracy (VOD) radio

program with financial support from the International Republican Institute (IRI). CCiM’s

VOD programs are simultaneously aired by five radio stations throughout Cambodia.

One of the stations is located in Phnom Penh and the others are in Siem Reap, Oddar

Meanchey, Battambang, and Kampong Thom provinces. In 2008 CCiM planned to set up

its own radio station but it was not given a license by the Ministry of Information.

However, CCiM was able to rent a radio station, FM 106.5 MHz, and rename it Sarika

FM 106.5 MHz. It has a capacity of 10 Kilowatts. CCiM is the only organization in

Cambodia that has a direct focus on promoting independent broadcast media. But media

professional informants said CCiM’s activities had not convinced the government to

expand opportunities for freedom of press and expression by allowing independent

broadcasters to operate in Cambodia. They said this was due to the fact that CCiM was

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seen as opposing the government rather than simply providing independent broadcast

services with unbiased, impartial news and programs. This was because CCiM’s VOD

radio programs covered sensitive issues, which often led to criticism of the government.

As a result, the government rejected CCiM’s license application to set up a new radio

station. Although a few civil society groups raised the case of the government’s rejection

of CCiM’s application, they did not work together with CCiM to fight for its cause.

Many informants emphasized that only civil society groups were able to rally

broadcasters to cooperate in working with the public and others to pressure the

government on media policy and legislation. However, this was going to be a difficult

task because media professional groups themselves did not work together effectively to

maximize their influence on issues such as freedom of expression and the press. As noted

in Chapter 4, media practitioners are splintered along political lines.

As a result, informant #25 of CCJ said there were 18 journalists associations3, but

only CCJ and CAPJ had the strength to lobby the government. In this regard, informant

#38, a Cambodian reporter who worked for an international broadcaster, said the media

community had been broken apart to serve political interests. He said it was important to

create unity among the media community. In July 2007, CAPJ was able to convince 14

3The 18 journalist associations are Khmer Journalists Association, League of Cambodian Journalists, Independent Journalist Union, Club of Cambodian Journalists, Cambodian Association for Protection of Journalists, Cambodian Journalist Association, Cambodia’s Media Forum on Environment, Neutral Journalists Association, Khmer Journalist Democracy, Federation of Cambodian Journalists, Cambodia Press Association for Liberty, Khmer Journalist Friendship, Independent Press Organization, Cambodia Independent Nation of Journalists Association, Press Distributors Association, Cambodian National Journalists for Freedom led by Chheavann Salideth, Cambodian National Journalists for Freedom led by Than Vutha, and Organization Press Council of Cambodia.

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media associations to come together and form the Press Council of Cambodia (PCC). But

CCJ, one of the most active and prominent media associations in Cambodia, has not yet

joined the PCC. Informant #38 said

in order to have a strong and independent broadcasting system, media

professionals must unite into one strong organization committed to

professionalism and tackle issues in a professional way. How can we pressure the

government to be committed to establishing an independent broadcasting system

such as PSB while media organizations are not strong and are politically biased?

(personal communication, May 22, 2008; author’s translation).

Radio and TV associations are headed by political figures from the CPP. While

the radio association was headed by Sok Eisan of CPP, the TV association was headed

Mao A-Yuth, a Secretary of State for the Ministry of Information. Informants said

broadcasting associations were political institutions that served only the government and

CPP interests, and they would never want to work on promoting independent media.

Media professional informants said that instead of opposing the government

directly, media professionals sought to engage the government. They said it had to be

done carefully so that the government did not become suspicious about their intentions.

Informant #25 said CCJ was willing to draft a memorandum together with the national

police commissioner to request that the police not confiscate cameras, films, and other

necessary tools belonging to reporters, but the wording would have to be acceptable to

both sides. He believed this was a better approach than pushing for a law immediately so

that the police felt they were part of the process. He said

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by signing the memorandum, the police commissioner would be making a pledge

that reporters would not be handcuffed or jailed because of what they wrote. The

same approach could be used for introducing a PSB system to Cambodia. It is

difficult, but we need to be wise in approaching them. Being too direct would not

work in Cambodia (personal communication, May 7, 2008; author’s translation).

All in all, I discovered that local civil society groups had made no significant

progress toward improving the independence of broadcast media from political and

business interests. Informants from civil society groups said they had not considered PSB

or planned to lobby the government for creation of an independent broadcasting station

until I introduced the concept to them by citing such PSB systems as BBC, NHK, SABC,

and Thai PBS and their practices. They acknowledged that an independent broadcasting

system such as PSB would be very useful for Cambodia. A few civil society groups, such

as LICADHO, WMC, CCJ, CAPJ, CCiM, and ADHOC had concerns about the media

being biased, but they had not made significant progress in promoting independent

broadcasting in Cambodia. They often blamed the government for pressuring and

influencing broadcasters politically, but they had not tried to convince the government to

consider establishing a PSB system.

Potential donors.

International organizations and bilateral government agencies are supporting

media professionalism through various projects ranging from media education to

broadcasting programs. Informants from potential donors said international organizations

and foreign government agencies that focused on the introduction of democracy and

human rights to Cambodia played a crucial role because independent media were usually

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part of their assistance packages. International organizations and foreign government

agencies that have media projects include the EU, the KAF, UNESCO, the Asia

Foundation, the World Bank, UNDP, and the IJF.

The majority of informants acknowledged that donors had the power to pressure

the government because the government relies heavily on international financial

assistance to sustain its budget. Government and CPP informants also acknowledged

important input from international donors on media development in Cambodia. For

instance, informant # 3, a senior member of CPP and a lawmaker, said the Cambodian

government, especially the National Assembly, was willing to work with the international

community and donors, and it welcomed input from international donors in the

lawmaking process. He said that if there were a discussion on media law in the future,

―the European Community, Konrad Adenauer Foundation, CIDA Canada, UNESCO,

UNDP, IMF, World Bank, and ADB as well as other organizations, and political parties

will be invited‖ (personal communication, June 10, 2008; author’s translation).

Donors also expressed a willingness to be involved in media development. For

example, informant #29 of the EU said the EU was willing to help with media

development through various projects. He said the EU would spend more than $1 million

on media training between 2010 and 2011. According to informant #29, the EU helped

media development because media was essential for democracy, freedom of press, and

freedom of expression. Media helped promote and increase people’s awareness about

development of the country. He said that through the media, the EU was able to help

strengthen groups in Cambodian society, such as the judiciary, police, and school

teachers. Knowing the important role of media, informant #26 said ―EU works with TV

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and radio to support programs such as call-in shows on EU cooperation in Cambodia and

other educational programs, including energy saving and climate change‖ (personal

communication, June 3, 2008; author’s translation).

In addition, donors encouraged Cambodia to establish an independent media like

PSB and considered this particularly important for a poor country. For example,

informant #29 of the EU said

the poorer the country, the more important it is to have PSB in order to reach the

many illiterate people. There was also a thirst for learning among the literate,

especially [the] new generation, who wanted to learn about events beyond the

borders of the country since they cannot travel easily to other countries. It is

important for the people to have the possibility of seeing and listening to what is

happening in other parts of the world (personal communication, June 3, 2008).

Another international organization that is actively involved in media development

in Cambodia is the Konrad Adenauer Foundation (KAF), a German foundation, which

has been in Cambodia since 1994. The foundation’s mandate is to promote democracy,

rule of law, respect for human rights, and social equity. The foundation has worked with

many key institutions, such as the National Assembly, the Senate, the Council of

Ministers, the Ministry of Interior, some other ministries, media organizations and local

civil society groups. Informant #39 of KAF said that KAF had three basic areas of focus

in the media sector. One was supporting the Club of Cambodian Journalists (CCJ), which

was already a good association of journalists with a certain degree of independence. The

foundation organized support for CCJ members and provided consultations on how to

improve its work. The second was support to the Royal University’s Department of

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Media and Communication (DMC), which was the first academic training institute for

journalists and media professionals in Cambodia. KAF had been supporting DMC in

several ways, including providing finance for on-going operation of the academic

program, bringing in short and long term lecturers from abroad, training Cambodian

students, and sending Cambodian journalists to study abroad, especially to the

Philippines and Germany, in order to strengthen academic education in journalism. He

said KAF had brought radio experts from one of the German public broadcasting stations

to work with NRK and private radio stations.

The EU and KAF are not the only organizations helping develop media

professionalism. The Asia Foundation has supported short media training courses at

RUPP and the development of community newspaper projects, IJF has been supporting

journalism training courses at RUPP, and UNESCO has a long history of helping

promote media professionalism in Cambodia.

UNESCO helped to establish the Cambodia Communication Institute (CCI) in

1994 to provide on-the-job training to media practitioners (UNESCO, 2004). The CCI

was the first media training institution in Cambodia, designed to assist in the

reconstruction and development of the media sector. Informant # 34 said UNESCO was

still financially supporting CCI operations even though it had been under the

management of DMC since 2003. He said UNESCO initiated the idea of creating

community radio in Ratanak Kiri and Mondul Kiri provinces, the plateau areas in the

northeastern part of Cambodia, where a variety of ethnic minorities reside, to broadcast

dramas in minority languages for the promotion of HIV/AIDS awareness. Informant #34

said the Minister of Information Khieu Kanharith supported the idea. However, during an

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interview, informant #34 did not give me a clear idea of how UNESCO was going to

sustain the stations. He said UNESCO would help with the start-up costs and provide

technical assistance as well as operational support for a limited time. He said it was a

pilot project for UNESCO, and they were hoping to identify more funding while

operations of the stations were underway. Informant #34 said

I cannot switch funds from one sector to another. But once the project starts with

integrated funding for both the education and culture sectors it is possible for

UNESCO to allocate funds from the education project to the cultural side. That is

what I do. So, very often, this radio literacy project is funded not from

communications, but from the literacy project (personal communication, May 3,

2008).

When asked whether UNESCO is interested in being involved in the

establishment of PSB, informant #34 said UNESCO strongly supported the establishment

of PSB, and would figure out how to support PSB when the time came.

The majority of informants from international organizations and donors had ideas

similar to those of informant #34. They said it would be difficult for them to fund PSB

directly, but this could be done if PSB programs were related to their areas of focus. They

noted that international organizations and donors rarely funded broadcast operations

directly, which made it difficult for non-profit broadcasters to sustain their operations.

They said that if a future PSB could broaden its programs to touch on areas of donor

interest, it could definitely attract donor funding. They said this was difficult, but it could

be done. If PSB programs included areas such as education, culture, and HIV/AIDS

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prevention, then donors that focused on those areas could justify funding these programs,

which was a way of funding overall broadcast operations.

In addition, most informants from international organizations and donors said

they would be able to provide financial support for a future PSB system indirectly

through technical assistance, training, and programming. They were not interested in

supporting the physical infrastructure but rather the intellectual content by providing

experts in PSB as well as in the legal framework for media. They suggested that they

would be happy to help with the drafting of a broadcasting law, an information access

law, a communications law or a public broadcasting law. For instance, informant #39 said

that the idea of drafting new laws on information access and a broadcasting law had

already been introduced and discussion on these topics had been initiated. Informant #39

said

I can tell you that if there is a movement for setting up such a radio station, we

would be on board if you ask. We could easily organize conferences or workshops

to determine the organizational structure necessary to begin operations in

Cambodia. This could be easily done by bringing in experts to review the

situation and provide advice. We could help [with] some equipment as well and

also in training media practitioners to do their jobs effectively (personal

communication, May 2, 2008).

The World Bank also has tried to help with broadcast development. According to

informant #2, the World Bank was looking into assisting NRK on good governance. The

Minister of Information also corroborated that his ministry had requested World Bank

assistance for media reform. Informant #2 said the World Bank funded NRK’s ―Talk

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Back‖ program, allowing listeners to call in with questions for experts on good

governance. He said the World Bank was able to provide technical support if the

government requested it. The World Bank could also help coordinate and bring

international experts in to open workshops on media reform, freedom of expression, or

the establishment of a PSB system. Although the World Bank did not have a specific

agenda on media development in Cambodia, according to informant #2, it was possible

that the World Bank would consider helping with the establishment of PSB if Cambodia

needed it and requested assistance. When asked how the World Bank would help support

PSB if it was created, informant #2 of World Bank said

at the point when the establishment of PSB is made a reality and the government

is interested in asking the World Bank to help, the World Bank will consider the

necessity and the need of Cambodia for PSB, which is related to an ongoing

World Bank project for promoting information access. And I believe that the

World Bank will discuss this possibility with the government and ask how the

World Bank could help (personal communication, June 17, 2008; author’s

translation).

Informant #2 said the World Bank had discussed the prospect of creating

community radio in Cambodia, but had come to the conclusion that this was not possible

due to concerns about sustainability as well as political interference and influence. He

added that because of widespread poverty Cambodians could not help sustain community

radio stations and donors could not provide assistance forever.

UNDP has also financially supported broadcasting programs. UNDP has worked

with TVK to initiate a program called ―Equity,‖ under the UNDP umbrella project called

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―Strengthening Democracy and Electoral Process in Cambodia.‖ Although this program

was created by UNDP and TVK, it has also been financially supported by AUSAID

(Australia), SIDA (Sweden), Canada International Development Agency (CIDA), and

Irish Aid. (UNDP, 2010).

Although international organizations and foreign government agencies want to

help with media development in Cambodia, they are concerned about ownership by the

government of Cambodia. They said they did not come to Cambodia to tell Cambodians

what to do or to allocate financial assistance in specific areas. They initiated projects with

Cambodian authorities as well as local civil society organizations. They conferred with

the government and provided financial assistance to civil society organizations that had

media projects, such as LICADHO, DMC, WMC, and CCiM. They said that even though

they had certain goals and expectations, it was important to keep in mind that they did not

come to Cambodia to impose ideas on the Cambodian people as imperial powers and

missionaries had done. Therefore, they were not going to pressure the government on

establishment of a PSB system because the decision to do this must be made by the

government.

Socio-cultural Compatibility

Based on previous studies and fieldwork data, society and culture also contributes

to the environment needed for the establishment of PSB. Under the rubric of socio-

cultural compatibility, I intended to explore whether Cambodian society and culture were

compatible with existing traditional models of PSB and whether the concept of PSB

could be applied in the Cambodian context. In this section, I organized fieldwork data

into three subsections, namely social structure, participatory culture, and public attitudes

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toward broadcast media. The three categories elaborated on the Cambodian social

context, population composition, class structure, everyday decision making style, and

attitudes toward media, including whether they conform with traditional PSB

requirements.

Social structure.

In order to understand whether PSB can be applied in the Cambodian socio-

cultural context and how the PSB concept could be adjusted to fit with existing

conditions in Cambodia, one must first of all look at how Cambodian society is

structured. In this subsection, I discuss population composition and social classes in

Cambodia. Based on fieldwork data, I found that the diversity of the Cambodian

population and its social class structure do not conform with traditional PSB

requirements.

To begin with, like many old societies, Cambodia is composed of a number of

ethnic groups and classes. The Cambodian population is made up of four main ethnic

groups, namely Khmer (90%), Vietnamese (5%), Chinese (1%) and others (4%), which

includes the Cham [Khmer Muslim], the Khmer Leu (Hill Tribes), and Caucasians

(Central Intelligence Agency, 2010). The Vietnamese population may be larger than this

because according to Steinberg (1959), in 1959, out of a total Cambodian population of

4,740,000, 5 percent were Vietnamese, 5 percent were Chinese and 2 or 3 percent

consisted of Cham, Europeans, Japanese, Indians, Pakistani, Thai, Laotians, and hill

tribes (p. 4). After the 1979 Vietnamese occupation of Cambodia, the number of

Vietnamese immigrating to Cambodia increased. However, there are no current statistics

showing the exact size of the Vietnamese population.

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According to Steinberg (1959) and Martin (1994), the majority Khmer are found

throughout the country, both in the cities and in rural villages. They work as farmers and

government officials. Almost all of them are Theravada Buddhists. Their language is

Khmer. In addition, the Vietnamese, most of whom came to Cambodia after the

Vietnamese occupation, live in almost every corner of the country, especially along the

Mekong and Tonle Sap rivers. Most of them earn their living by fishing and running

small businesses. Another important group is the Chinese who play a significant role as

middlemen in many sectors of the economy. Most are in the business sector, but some of

them have high-ranking positions in the government. Steinberg (1959), Martin (1994),

and informants said the Chinese people spoke Chinese in their own community and used

Khmer as the means of official communication. The Chinese community is located

mainly in cities, especially in Phnom Penh, with its many cultural and religious

institutions. Informants said that although the different ethnic groups preserved

differences in their social and cultural institutions, they had commonalities, such as

respecting the national constitution and using the Khmer language as a means of official

communication.

In regard to population composition, the majority of informants said ideally

diversity in population composition should contribute to the creation of prerequisites for a

typical PSB system. However, they pointed out that neither the Khmers, the Vietnamese,

nor the Chinese had traditions of freedom of expression and the press. Since Cambodia

historically had no freedom of expression and free media, and democracy had just been

introduced to Cambodia in the early 1990s, open mindedness was not common among the

Cambodian people. Thus, freedom of expression and the media were not fully accepted.

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The majority of informants said the arrival of Chinese and Vietnamese immigrants had

not helped create the prerequisites for the establishment of a PSB system in Cambodia

because they had come from communist countries where there was clearly an absence of

press freedom and freedom of expression. Other ethnic groups were too small to affect

the overall situation.

Cambodia is divided not only into ethnic groups but also into social classes. For

instance, informant # 3 said Cambodian society was a hierarchical society with an elite

group, which included the royal family, high-ranking government officials, military

officers, religious leaders, wealthy people, and noble families at the top. Beneath this was

a lower ranking group consisting of farmers, fishermen, craftsmen, and blue-collar urban

workers. He said each group had its own internal ranking system. Informants said that

while the royal family, the highest ranking elite group, was determined by birth, the rest

of the elite group, including military and government officials and the wealthy business

class gained their status either by personal achievement or association with people in

power. Since Cambodia is a hierarchical society, different behavior patterns and

linguistic usages are practiced at different levels (Steinberg, 1959, Martin, 1994). In

addition, people of a higher social status earn respect from those of a lower status.

According to fieldwork data, people in power believed that they did not make

mistakes and did not accept criticism from those of a lower status or from the media. For

instance, informant #25 said any form of criticism, regardless of whether it was

constructive or not, was considered insulting and might result in a violent reaction. In

some very sensitive cases, this might be life threatening. He said that in 2008, Khim

Sambo, who wrote about corruption and land evictions for Moneaseka Khmer newspaper,

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was gunned down along with his son in broad daylight near Phnom Penh’s Olympic

Stadium. He said it was believed that the late Hok Lundy, formerly national police

commissioner, ordered the killing as a result of Sambo’s coverage of Lundy’s

intimidating behavior toward casino operators in Baveth town along the Cambodian-

Vietnamese border. Since 1992, 12 journalists have been killed in Cambodia, and none of

the killers have been found and brought to justice (Cambodian Center for Independent

Media, 2009, p. 15-16).

Data indicated that in Cambodian society, there are two types of people from

whom criticism is accepted: teachers and parents. Informant # 25 said although this was

not always true, people were more likely to listen to and accept advice from those who

were considered their teachers or parents. Any form of advice or criticism by people

other than their teachers or parents had to be given in an indirect, diplomatic way to avoid

being considered an insult. In this sense, informants said it would be difficult for an

independent medium such as PSB to fulfill its role in presenting the truth because in

Cambodia, according to these findings, stating the truth could harm a lot of people. This

was especially the case regarding high-ranking government officials and those who

associated with people in power because they had many secret affairs and scandals

ranging in nature from sexual relationships to corruption.

Therefore, given the population composition and class structure in Cambodia,

along with the uneven practice of democracy, the new PSB system would face severe

challenges.

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Participatory culture.

Since the ideal PSB model is purposely designed to serve the public by providing

programs to address all issues of a society, which private and state broadcasters and other

forms of broadcasting are not able to do, public participation is necessary for the

successful operation of PSB. According to Habermas, (2001), ―Today, newspapers and

magazines, radio and television are the media of the public sphere‖ (p. 102). It is clear

that PSB is a public service operation, which enables citizens to voice their opinions,

―engage in dialogue, serve as a platform for debate, anchor governance reforms, and

facilitate poverty reduction and development through provision of needed information‖

(Kalathil, Langlois, & Kaplan, 2008, p. 6). PSB can play an important role in a

democratic society so it is important to examine whether the requisite participatory

culture exists in Cambodia.

Based on fieldwork data, I found that Cambodia was a collective society without a

functioning participatory culture in decision making and policy making processes.

Informants said that at the grassroots level in rural areas, where the majority of

Cambodians lived, people helped one another for survival, but they did not participate in

decision making and policy making processes. Many informants said Cambodians,

especially those in rural areas, had a strong sense of community, and there was a very

collective social ethic. One of these was informant # 27. She said that unlike people in the

West, most people in Cambodia lived in a house with extended families. They liked

sharing both sadness and happiness with one another. She said the questions they always

asked new acquaintances, which shocked most Westerners, were ―Are you married?‖ and

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―How much do you earn?‖ These questions were common among Cambodian community

members, indicating that personal information was usually shared.

In addition to personal information, Cambodian people also like sharing

information, news, and entertainment. One of the informants in group #5 said that in the

past there were only a few radio sets in a village. Villagers gathered together to listen to

news on current affairs, politics, drama, and traditional plays: Lakhaon Basak, Lakhaon

Niyeay, Yike, etc. Since there was usually no electricity in rural areas, radios used

batteries. If there were no batteries, listeners took turns spinning a hub dynamo, a small

electrical generator built into the hub of a bicycle wheel, to generate power for the radio.

In some rural towns, loudspeakers were hung on posts along the main road to provide

information. Later, they shared black and white TVs to watch programs broadcast from

Phnom Penh. The same informant said that although this was no longer the case, some

people who live in isolated areas still share radio and TV sets.

Furthermore, data show that some information is exchanged at Buddhist temples,

which act as community centers, where many community members, especially the elders,

get together fortnightly (based on the phases of the moon). There, according to an

informant in group #7, in addition to praying and offering food to monks, they discuss

plans for temple activities and share personal information as well as their concerns about

various issues in the community and the country. Even so, that informant said when

asked to participate in the decision making process, they usually refuse to do so, saying

that this was not a personal matter of theirs and that the authorities should be the ones

responsible.

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Data show that, in the past, Cambodian people had a better sense of community.

This is confirmed by an informant in group # 6. She said that in the past, community

members helped one another to organize events, ceremonies, and weddings, as well as in

development work, such as building roads, houses, and irrigation system for their

communities. However, she said nowadays, this spirit of solidarity has gradually faded

away. She said people were now more selfish than before, were more materialistic and

had lost their sense of community. For instance, she said some people did not even fill

potholes in the roads in front of their houses because they thought that this was not their

responsibility but that of the government.

Moreover, traditional practices of respect within Cambodian society hinder people

from being active participants in a social dialogue. Instead, according to data, Cambodian

people now chose to be passive listeners and good followers because culturally they

respect people in power who have a higher social status. Therefore, they normally leave

things beyond personal issues for the authorities to deal with. One informant in group #4

said other than family issues, he would leave all responsibilities to the government,

including village chiefs, religious leaders, commune leaders, and powerful officials. Most

ordinary citizens in the four regions of this study, when asked whether they wanted to be

part of a PSB operation, said this depended on senior leaders and the king. For instance,

one informant in group #6 said she had no idea whether she wanted to participate in a

PSB operation or programming, but ―whatever the king wants us to do, I will follow him‖

(personal communication, May 17, 2008; author’s translation).

Additionally, data suggested that the absence of a participatory culture is due, in

part, to the fact that Cambodia has been under authoritarian leadership by a series of

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feudal and socialist regimes, in which the public had limited or no opportunity to engage

in political debates or the decision making and policy making processes. Informants said

that in the past even the names of newly born babies were given either by commune

chiefs or Buddhist monks. Furthermore, authoritarian regimes had created a culture of

passivity among Cambodians. For instance, one informant in group #5 said Cambodian

everyday life was regulated by customary rules, and a lot of popular sayings were

designed to indoctrinate ordinary people. He said some of the most common sayings were

Num Min Thom Cheang Neal or ―Cake is not bigger than its mold,‖ Ngeuy Skak Aon Dak

Kroap or ―An erect rice stalk bears no seeds while a bowing stalk hangs heavy with

seeds.‖ These sayings are taught by families and even at school. As a teacher in a high

school in Strung Treng province, one of the informants in group #7 said these sayings

were good for educating youngsters to be obedient to teachers and their elders. He said he

wanted students to be obedient and listen passively rather than actively asking him

questions while he was talking. According to him, this was what he learned from his

teachers, and it was useful in everyday life. He said Cambodians would value those who

were obedient and humble and let the elders speak. Challenging elders was considered

rude. In this way, informant # 27 emphasized that Cambodians did not actively

participate in political debate because they had been brought up in a society where

challenging parents, teachers, and authority figures was discouraged.

In addition to customary rules regulating everyday life and the nature of the

society itself, the fieldwork data also showed that Cambodian people did not exercise

initiative in the decision making process for five main reasons: intimidation and threat,

lack of information, lack of education, poverty, and an immature democracy.

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Intimidation and threat was the first factor inhibiting people from active

participation in decision and policy making. Cambodian people in rural areas are often

subject to threats and intimidation. For instance, when asked whether they wanted to

participate in producing PSB programs or acting as citizen journalists for PSB,

informants in group #7 said they wanted to participate in PSB program production, but

they were concerned about their personal security if they did this. One of the informants

in group #7 said that in his province,

there are a lot of sensitive issues that are newsworthy, and policymakers and the

rest of the country should be informed, but people have to close their eyes and

turn their backs to the problems. Violations, such as deforestation, illegal fishing,

natural resource abuses, and abuse of power, have been committed by powerful

local people, the armed forces, and business people who are closely associated

with powerful people (personal communication, May 31, 2008; author’s

translation).

A lack of information is a second reason why participation by ordinary people in

the policy making process is low. Most Cambodian people in rural areas are not well

informed because objective, unbiased, impartial news and information is rarely available.

One informant in group #5 said it was not that she did not want to participate in a PSB

operation, but she did not know what was going on in either her community or the

outside world, and she did not know what was good or bad regarding PSB. She said ―with

me or without me, it does not make any difference anyway. In general, I simply don’t

want to embarrass myself in front of others‖ (personal communication, May 11, 2008;

author’s translation).

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Lack of education is the third cause of people’s low participation in decision

making process. Informant # 23 of the Royal Palace confirmed that a lack of education

was one of the factors hampering participation in decision making. A lack of education is

also reflected in low levels of literacy. The Cambodian adult literacy rate in 2007 was

76.3%, with most literate people living in urban areas, and the percentage of the

population living in urban areas was 20.9% in 2007 (Asian Development Bank, n.d.

Table 1). A lack of functional literacy leads to lack of creative thinking and inability to

make use of available information. There are several NGOs working in Stung Treng

province on human rights and community development. They usually invite local people

to participate in workshops or discussions. In such cases, one of the informants in group

#7 said information was provided but people still found it difficult to make good use of

this information. He said that after the workshops or discussions were over, he forgot

most of what had been said and was unable to use it or pass it on. He said that because of

a lack of education local people were unable to utilize the information they received and

to anticipate what was going to happen in the future. One informant in group # 5 said he

left all the responsibilities to leaders who were knowledgeable about the things they were

doing. He said ―they have power, and they know better than me. So, they have better

judgment. So why do I need to participate? I can follow whatever they impose‖ (personal

communication, May 11, 2008; author’s translation).

Poverty is a fourth cause of low participation in the policy making process. Most

informants cited poverty as a key factor hindering people from actively participating in

decision making and policy making processes. They said some people were too poor to

present any ideas. They actually understood the importance of people’s participation in

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the decision making and policy making processes, but near starvation hampered them

from thinking about anything else. For instance, when asked whether they wanted to

participate in a PSB operation if it was established in the future, one of informants in

group # 6 from Sihanoukville said

it depends on my living conditions, if my family and I are still facing starvation,

how can I have the ability to think about anything else? If my family is starving, I

don’t have the brain capacity to think about anything else (personal

communication, May 17, 2008; author’s translation).

The final factor that prevents people from active participation in the decision and

policy making process is the immature state of democracy in Cambodia. According to

MacIver (1965), ―under a democratic system government becomes an agent and the

people are the principals who hold it to account… The spirit of democracy lives in the

fundamental law that elevates the community above the state‖ (p. 148, 153). However, I

found that, although Cambodia was nominally a democratic country, active citizen

participation is lacking. David Jonathan Gross, a Nobel Laureate in physics, said that

Cambodia was one of the youngest democratic states in the world; therefore, the

importance of democratic principles was not yet well understood among its people

(personal communication, January 17, 2010).

In addition, as discussed in previous sections, most elements of everyday life for

Cambodian rural people are regulated by customary rules, not by government laws and

decrees. According to a majority of informants, active public participation in political

debate, decision making, and policy making processes is largely absent in Cambodia

although NGOs and donors have made efforts in the last two decades to introduce a

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culture of participation. For instance, according to Tassos Coulaloglou, program officer at

the National Democratic Institute (NDI) for International Affairs, the NDI in Cambodia

had had a program called ―Constituency Dialogues‖ since 2004 to provide a public forum

for broader interaction and more meaningful engagement between citizens and their

elected representatives from all political parties (personal communication, May 16,

2010). Although ordinary citizens are invited to participate in political debates, according

to informant # 38, it is difficult for them to criticize people in authority face to face.

However, he said that during the last two decades since democracy had been introduced

to Cambodia, some people, especially those who were members of opposition parties,

had become courageous enough to challenge government officials by giving their

opinions about certain sensitive issues.

Public’s attitudes toward broadcast media.

Cambodians are accustomed to watching TV and listening to radio for free. All

Cambodian broadcasters, regardless of whether they were state, private, or political party

affiliated, can be accessed for free. There were a few pay- cable TV companies operating

in Cambodia but only in the capital city and a number of provincial towns. Since the

majority of Cambodians, especially those in rural areas, cannot not afford them, cable

services are not widely available. Most informants in group #7 said they could not access

many TV programs because most were available only through cable TV in the provincial

towns, and they had no money to pay for these services. Informants said that because

Stung Treng was far from the capital city Phnom Penh, where all the broadcasters

operate, most parts of the province did not have either TV or radio reception. For that

reason, people listened to VOA programs, which were broadcast 90 minutes per day on

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both AM and short wave radio. Data indicated that these were the most accessible

programs for Cambodians in many parts of the country. When asked whether they were

willing to pay for the programs they wanted to listen to or watch, most informants in rural

areas hesitated. Informant #38 said Cambodians ―don’t have a tradition of paying for

media. It’s hard for them to accept the concept of paying for media programs‖ (personal

communication, May 22, 2008; author’s translation). Most informants said that because

of poverty and the tradition of watching TV and listening to radio for free, it would be

difficult to apply the concept of license fees or voluntary contributions in Cambodia.

With regard to broadcasting programs, most ordinary citizen informants in groups

# 4, 5, 6, and 7 said the information, news, and other programs provided by existing

broadcasters were not adequate. One of the informants in group #4 said

I don’t think we have enough information. I need more programs that educate

youngsters, including programs on health and culture. News is acceptable only for

one side, but not for the other side who is anti-government. Comedy is also

political (personal communication, June 17, 2008; author’s translation).

Most informants in group #5 said they needed hard news and soft news as well as

soap operas. Many of them watched international channels more than Cambodian

channels because they learned more about other countries as well as about the realities in

their own country. They said they liked VOA and RFA, which covered more social issues

and sensitive matters, such as corruption, injustice, and other things that local

broadcasters did not cover due to lack of courage or because they were mouthpieces of

the government or the CPP. They said that by listening to VOA and RFA, they learned

who was good, who was bad, who had done positive things for the country, and who had

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acted in a destructive manner. Likewise, the majority of informants in group #7 said local

and international news broadcasts were too short, and they felt that broadcast programs

should be more educational. This could be done by embedding them in entertainment,

soap opera, and comedy programs. They said they wanted to enjoy the programs and

learn at the same time. Furthermore, they wanted more broadcast programs about their

provinces and communities. One of the informants in group #7 said that if she was

invited to participate in producing broadcast programs, she would do so voluntarily in

order to have an opportunity to provide some input and recommend what local people

needed and what problems people in her community were facing. She said ―I can be a

citizen reporter. It is useful. I can help promote the concept of PSB and citizen reporting

to everyone in my community‖ (personal communication, May 31, 2008; author’s

translation).

Most informants in the four regions said broadcast programs should be socially

beneficial. They said they wanted to know about social development, economic

development, and government policies, but nothing about these topics was now being

broadcast. They complained that broadcast programmers usually did not do research

before producing programs. Therefore, most programs produced by the existing

broadcasters did not meet people’s needs. They said they would provide information to

programmers if they had a chance. One of the informants in group #4 said ―if they are

able to produce programs, they should be able to collect data for their programs. It’s

difficult for the market to go to you, but you need to go to the market, and we are your

market‖ (personal communication, June 17, 2008; author’s translation).

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Members of civil society groups, donors, media professionals, and politicians all

felt contemporary Cambodia did not have the prerequisites for PSB, in part, due to the

fact that people were accustomed to free broadcasting. Most informants expressed

concerns that people did not understand the PSB concept well. They said the key thing

was that people had to understand the importance of PSB. People needed to be educated

step by step about the concept of PSB. In order to create choices for people and change

their mindset, the media should be free. They said the PSB concept must be widely

promoted to the masses as well as to policymakers. They said an outreach program was

needed to explain the concept. Informant #2 said that if everyone in the country

understood the importance of PSB, and if people were aware of its necessity to help them

improve their lives and educate them, people would demand it and pressure the

government to move in that direction. Likewise, informant #13 said

when people understand the concept, they will support it. If the majority of people

support it, there will be pressure on the government. If we depend on politicians

to have the political will, that may be difficult. The will must come from the

people (personal communication, June 6, 2008; author’s translation).

Even politicians from the CPP acknowledged the importance of PSB and felt that

the attitude of the public as well as government officials toward the use of broadcast

media should be changed by educating them on the concept of PSB as well as on the

sense of ownership and responsibility that went with it. Informant #16, a member of the

CPP, said

we need to explain the PSB concept to the public and government officials so they

understand it. At this point, they don’t understand, but in the future, when a

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younger generation is in place, and most older people have retired, that might

change. The Ministry of Information has a plan to make broadcasting independent

of outside interference (personal communication, May 3, 2008; author’s

translation).

Likewise, informant #37, another high profile politician from the CPP, said she

supported having PSB, but it had to be implemented carefully, step by step, and it had to

be done in a manner compatible with Cambodian culture and tradition. She was afraid

that people might think it was complicated, but in her opinion, it was not complicated

because human beings evolved, culture evolved and so did the country.

Summary

This chapter is the second part of fieldwork data report, focusing on the

contribution of economic conditions, civil society and potential donors, and socio-cultural

compatibility to the prerequisites for the establishment of a PSB system in Cambodia. As

discussed above, the Cambodian national economy, as well as the media economy, is

weak, people’s living standards are relatively low, civil society groups are not very

knowledgeable or not strong enough to pressure the government, and international

organizations or foreign government agencies do not want to interfere in the

government’s work because they believe that the decision on whether or not to create a

PSB is the government’s responsibility. They will help only when they are asked by the

government to do so. The chapter also points out that there is a lack of participatory

culture in Cambodia although Cambodians often share personal information with other

community members. However, they do not normally participate at decision and policy

making levels. The chapter also indicates that people are accustomed to using broadcast

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media for free. Thus, it is difficult to introduce the concepts of fee paying or voluntary

contributions to finance a PSB system.

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Chapter 6: Discussion and Conclusion

This chapter presents a summary of the study and discusses the findings presented

in Chapters 4 and 5 based on research questions. This chapter also discusses implications

of the study and provides recommendations for future research as well as policymakers

and practitioners.

Summary of Study

The study explores the potential for establishing a PSB system in Cambodia. Four

main factors - political circumstances, economic conditions, civil society and potential

donors, and socio-cultural compatibility, were examined to determine how their impact

on prospects for a future PSB system. These four factors were chosen based on previous

studies. A second objective of the study was to develop an organizational structure for a

future PSB that would make it independent of political and corporate influences and

enable it to serve the best interests of the public. A third objective was to develop a

funding scheme for a future PSB that would make it financially sustainable in the long

run.

The study shows that politics, the economy, civil society and potential donors,

and socio-cultural compatibility contribute to the determination of prerequisites for a PSB

system. However, the findings further indicate that these preconditions were not at all

found in Cambodia at the present time. The ruling party dominates the political scene and

strictly controls the existing media system, from which it derives important political

benefits. Cambodia’s weak economic conditions and low living standards severely limit

prospects for sustainable funding of a PSB system; civil society and donors are neither

sufficiently strong nor have an interest in exerting pressure on the government to reform

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the existing media system and to place the establishment of a PBS on its agenda. In

addition, Cambodian society lacks a participatory culture, which is one of the crucial

requirements for establishment of a PSB system as well as for democracy more generally.

The study reaches two key conclusions. The first is that media dependency is

created by the interactions of a dominant political party, a weak economy and civil

society, and the absence of a participatory culture. The second conclusion is that an

independent media system is unlikely, if not impossible, to emerge and be sustained

when political life is controlled by a single political party.

Prospects for the establishment of PSB in Cambodia.

This subsection will address the first research question, which aimed to explore

prerequisites for the establishment of PSB in Cambodia based on current political

circumstances, economic conditions, socio-cultural factors, and civil society situations. In

order to find out whether prospects for the establishment of PSB exist in Cambodia, first

of all, factors contributing to the prospects must be understood. The following is the

discussion on those factors.

Raboy (1994) introduced a triangle model, arguing that the interaction among

different actors situated in the areas of the state, the economy, and civil society affect

broadcasting. He also said that in order to effectively utilize all the resources available

and flowing through the system, the broadcasting environment needs to be systematically

organized and structured, and all of these actors should be considered. Consequently, this

study considers all important actors and their interactions as factors contributing to the

prospects for establishment of PSB in Cambodia.

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A PSB system performs as an organization, possibly viewed as a living system,

which is affected by its external and internal environments. PSB’s units, such as

departments of administration, advertising and public relations, production, engineering,

research, human resources, and finance, act as subsystems interacting with one another,

along with the external environment, to create a PSB system. Since a PSB system has not

been established in Cambodia, there is no PSB internal environment to be studied.

Therefore, this study focuses on the influences of the external environment on the

possible establishment of PSB. For this reason, Figure 5 has been developed, based on

the research findings, to illustrate the relationships among the four main external factors,

which contribute to the creation of a broadcast media environment as well as to a future

PSB system. It also demonstrates that a PSB system interacts with other broadcast media

within the media environment.

Figure 5: Relationships among Influencing Factors and a PSB System

Politics

Socio-Cultural Compatibility Economy

PSB System

State Broadcaste

rs

Commercial Broadcasters

Civil Society

Finance

Program

Organizational Structure

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Impact of political circumstances.

In Cambodia the broadcast media are strongly influenced by the political

environment, and they in turn provide important benefits to the ruling party, which uses

the media to marginalize, opposition parties. Opposition parties are allowed to have their

own print media outlets, but they have not been granted licenses to operate broadcast

stations. This is because the public has limited access to print media and the government

thus views it as having much less influence than the broadcast media.

People in rural areas have limited access to print media because of four main

factors: low literacy levels, poverty, limited print media distribution, and the lack of a

reading habit. In addition, because of poverty, people do not have the money to buy print

media. Poverty causes people not to be interested in reading newspapers, magazines, or

books because they are too busy meeting basic needs. The lack of a market for written

information discourages print media owners from distributing newspapers or magazines

in rural areas. In general, Cambodians prefer watching TV or listening to the radio over

reading. As a result, broadcast media have more power to influence people in rural areas.

In this environment, the government allows more freedom to print media in order to

create an image of openness and often cites the relatively large print media sector in

Cambodia as proof of its dedication to freedom of expression even though most of these

print media outlets are of low quality.

Broadcast media have more influence than print media because in addition to

people’s preference for listening or watching over reading, the broadcast media coverage

is larger geographically. People do not need an education to access broadcast media

content, and radio sets are cheap. Radio can be listened to anywhere, at home, at the

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offices, in cars, while working in paddy fields, on plantations, etc. People can listen to it

even when they are busy doing other things. Little time and effort is required for listening

to the radio.

Control of the broadcast media allows for one-way communication from the

government and the CPP to the public through most existing broadcast media outlets. The

broadcast media respond to this politically controlled situation by producing messages for

their audience that please the political elites. Ordinary citizens thus become passive

political message consumers rather than active citizens because they have few

opportunities to voice their concerns through existing broadcast media outlets, especially

if these involve criticism of the government.

This is one reason why in Cambodia there is little public input on policy making,

which leads to failures in implementation. McChensey (2008) states that political

economists who study the media believe that ―the media system is the result of policies

made in the public’s name but often without the public’s informed consent…the media

system is an important factor in understanding how societies function‖ (p. 12). This is

clearly the case in Cambodia, where policymakers make decisions based on their

assumptions about what people need without popular input. For instance, during my field

research, I found that most policymakers I interviewed assumed that because of relatively

low living standards, people would not contribute financially to the operation of a PSB

system. This assumption was proved wrong when four groups of informants from four

different regions of the country said they would contribute within their capacity to the

operation of independent broadcasters such as PSB if they existed because they felt a

need for impartial and unbiased news and programming, which was not available at the

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time. Another case supporting this is the fact that voluntary contributions were made to

the Beehive FM 105 station in the 1990s, when it was on the brink of bankruptcy. Based

on this evidence, it seems clear that Cambodia’s existing media system has been created

without public input by policymakers, most of whom are members of the CPP, to serve

the CPP’s own interests.

Even those belonging to the CPP acknowledge that the government controls the

broadcast media. This political control allows little room for broadcast media to have an

impact on politics and the policy making process because there are no public inputs on

their programs. Most of the existing broadcast media, instead of acting as a public forum,

have been used as mouthpieces and propaganda tools of the government.

In addition, the government restricts freedom of expression and press by not

awarding licenses to opposition parties or non-profit organizations devoted to the

promotion of human rights, democracy, and social justice. The former president of the

World Bank, James Wolfensohn said

a free press is not a luxury. A free press is at the absolute core of equitable

development, because if you cannot enfranchise poor people, if they do not have a

right to expression, if there is no searchlight on corruption and inequitable

practices, you cannot build up the public consensus needed to bring about change

(as cited in Kalathil, Langlois, & Kaplan, 2008, p. 6).

This is the situation that Cambodian citizens and opposition parties are facing

because they are not given full freedom of expression and freedom of the press. By not

allowing opposition parties or social-change agents to own broadcast stations, the

government is able to control and utilize existing broadcast media to serve its interests

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while preventing those with a reform agenda from providing an alternative source of

information. This suggests that the country’s media are greatly influenced by politics,

which severely limits the possibility of establishing PSB.

Impact of the interaction between politics and economy.

The interaction of political and economic factors also has an impact on broadcast

media and the potential for establishment of a PSB system. Cambodia has been nominally

practicing democracy since the first general election organized by the UNTAC in 1993.

However, like other developing, post-Communist, and post-conflict countries in the

world, Cambodia holds elections without checks and balances. According to Paul Collier,

a professor at the University of Oxford and an author of award-winning book The Bottom

Billion, checks and balances, which are non-existent in most of the poorest nations of the

world, play an important role in a country's development. He said

the electoral competition determines how you acquire power, and checks and

balances determine how you use power. It turns out the electoral competition is

the thing that’s doing the damage with democracy… And so, what the countries

of the bottom billion need is very strong checks and balances. They haven’t got

them. They got instant democracy in the 1990s; election without checks and

balances (personal communication, February 23, 2009).

In Cambodia, the absence of checks and balances weakens the implementation of

law and law enforcement, which discourages reputable foreign investors from investing

in Cambodia, thus significantly damaging the national economy. The executive branch

has too much power while the legislative branch is weak. Therefore, lawmaking

institutions follow the directions of the executive branch. This is due to the fact that

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members of parliament are members of political parties, whose presidents have the power

to choose MPs or strip them of immunity. According to Cambodia’s election law, if a

member of parliament is expelled from their party, they automatically lose their seats in

the parliament. Under these conditions, they have no choice but to work for the interests

of their parties rather than acting to serve the interests of the people. For instance,

informant #3, a member of parliament and a senior CPP member, acknowledged that

members of parliament, including himself, serve their political parties. Although five

parties are represented in the National Assembly, the CPP enjoys a two thirds majority,

which precludes any checks and balances on their actions.

Because of this unbalanced distribution of power among political parties, all

decisions are made by the individuals in power, making the system vulnerable to

corruption and patronage, which leads to the misallocation of resources. As a result,

while the country is poor, a handful of people in power and their associated business

elites control the nation's resources, ignoring the wishes of average citizens and leaving

important areas, including the media, underfunded.

In order to survive, broadcast media have to transform, restructure, and adapt to

this environment. Broadcasters must compete with one another not just to make a profit,

but to survive. Although most media owned by the CPP do not make a profit, they are

funded by the CPP or CPP’s business associates so that they can continue to serve the

CPP’s interests and to suppress opposition parties or social activist groups that do not

support the CPP-dominated ruling government. Because of this, the broadcast system is

vulnerable and cannot be independent of either political or corporate influences.

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Impact of the interaction between politics and civil society.

The role of civil society and NGOs is to fill social gaps or to act as watchdogs on

government activities. The work of civil society and NGOs can be carried out only when

the government is cooperative and allows civil society groups and NGOs to freely

operate. Although a considerable number of civil society groups, local NGOs, and

international NGOs have been allowed to work in Cambodia, the government views

many of them as critics who lean toward the opposition parties because many of them

focus on human rights, democracy, and social development, areas where the government

has been severely criticized.

Many social injustices are not addressed by the government. This is not because

the government does not want to address them. Rather, it is because most of those in

power were born and brought up in an undemocratic society and have never experienced

a real democratic system that values checks and balances, transparency, and rule of law.

In addition, addressing these issues is beyond the government's capacity at this time. That

is due to the fact that many CPP leaders have themselves been involved in illegal logging,

land grabbing, forced eviction, or using defamation laws to silence political opponents.

The activities of civil society groups, NGOs, and journalists often lead to criticism of the

government. If the government allowed an independent media to be established, this

would provide civil society groups with an opportunity to use it as a vehicle for

addressing social problems. Since this could harm government officials, many of them

would not favor the creation of an independent media outlet such as PSB.

In some showcase efforts designed to please donors and to make the policy

making process look good, the government has allowed civil society groups and NGOs to

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participate in policy development. However, according to Mam Sambath, Chairman of

Board of Directors of Cambodians for Resource Revenue Transparency (CRRT), the

inputs of civil society have rarely been used in actual legislation. He said

we see that participation of civil society, and the public is limited in the drafting

of bills, policies and decrees. I think the government should be encouraged to see

the important role of the community and the public so that it can provide the

community with adequate opportunity to provide inputs that would lead to better

and more effective policy choices that would benefit communities and the country

(personal communication, November 25, 2009; author’s translation).

Civil society groups and NGOs attempt to pressure the government to respect

human rights, promote social justice, practice democracy, and encourage freedom of

expression and the press. This has both positive and negative consequences. On the plus

side, the response by the government to the efforts of civil society groups creates an

environment in which media can enjoy certain freedoms. The efforts of civil society

groups and NGOs have led the government to allow print media to have more freedom

than broadcast media, and opposition parties are allowed to own print media outlets. In

addition, pressure by civil society has led the government to allow a few FM radio

stations to relay the programs of international broadcasters, such as VOA, RFA, RFI, and

ABC Australia. This allows people to access programs that are too politically sensitive

for local broadcasters to produce and broadcast. On the minus side, pressure by civil

society groups to allow freedom of expression and the press makes the government more

cautious about giving out broadcast licenses to civil society groups, NGOs, and

opposition parties. It also makes the government more restrictive in allowing media

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activities that might damage its image. As a result, none of the NGOs and opposition

parties that applied for broadcast licenses has been successful; the government has used

the excuse that no frequencies are available and that it wants to wait until a broadcasting

law is put in place.

Civil society groups and NGOs are too weak to effectively influence the CPP

dominated government to undertake reform of the broadcast media. They do not have

adequate knowledge about broadcast media, and they do not work together cooperatively

toward this common goal. Cambodian media associations have split into many smaller

associations, making it easy for the government to ignore their concerns and

recommendations. Civil society groups would like the media to be independent so that

they could help educate the public and work toward poverty alleviation.

However, although civil society groups and NGOs cannot pressure the

government to reform the existing media system, some local civil society groups, such as

LICADHO, ADHOC, WMC, CCJ, CAPJ, and CCiM have direct or indirect projects

dealing with media development as well as the promotion of democracy, human rights,

and freedom of expression. They either produce media programs themselves or fund

media programs produced by local broadcasting outlets. Although local broadcast media

cannot produce investigative reports or stories on sensitive issues, civil society inputs

enable the media to produce better programs than simply conveying political messages

and stories about the activities of the people in power. The programs produced or funded

by civil society groups also help address the financial burdens that broadcasters face.

Similarly, some donors whose objectives are to promote democracy, human

rights, social justice, education, culture, and socio-economic development have

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financially supported the production of broadcast programs and media education. Those

donors, to name a few, are EU, IJF, KAF, the Asia Foundation, UNDP, UNESCO, and

the World Bank. Donors are also actively supportive of improved media professionalism.

By supporting media education and professionalism, they help strengthen the quality of

broadcast programs and the journalists producing them.

Impact of the interaction between politics and socio-cultural compatibility.

The Cambodian political system is characterized by corruption and patronage,

which channels resources to people in power and their associates. Although Cambodia

has transformed its economy from a command to a free market system, policymaking is

driven by the dominant party leaders, and decisions are made in an unsystematic manner.

Because of this patronage system, national revenues benefit the ruling party and its

associates rather than ordinary citizens. For this reason, national revenues have never

been adequate for poverty alleviation and socio-economic development. This puts stress

on citizens who also face many other challenges, such as illiteracy, social insecurity, and

political threats.

Even though most people are aware that their freedom of expression and freedom

of access to unbiased information is limited, they are still reluctant to exercise their

power to press the government for media reform. This is due to the fact that the CPP has

a good understanding of the mindset prevalent in Cambodian society and Cambodian

culture. It also knows what donors want to hear and plans its political strategy

accordingly. Unlike opposition parties, which present themselves as elites with an

overseas education who are capable of bringing Cambodia out of poverty, the CPP tries

to identify with citizens, the working class and farmers, who make up of the majority of

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Cambodian population. The CPP tries to win people’s confidence by projecting the image

that they are rooted in local society, care about the people and will remain in the country

to help them. Most CPP officials have roots in the countryside and are from farming

families and that emerged from the revolution. The CPP is the only party that was formed

based on the principle of supporting local community interests, but it gains political

benefits by manipulating the common people. In Cambodia, ―who you know‖ is more

important that ―what you know.‖ Knowing how to apply this view, the CPP has a

competitive advantage over the opposition parties. As a result, the CPP is able to gain the

confidence of the majority of voters, especially in rural areas.

In addition, gratitude is very important in Cambodian society. This is conveyed in

a number of commonly known sayings, including ―those who teach me once are my

teachers for a lifetime,‖ and ―I serve those who give me rice to eat.‖ Since the CPP, in the

late 1970s, invited Vietnamese troops to overthrow the murderous Democratic

Kampuchea regime, which ruled Cambodia from 1975 through 1979, it has been regarded

by most survivors as a liberator that deserves their votes. With this in mind and knowing

that Cambodian people are passive and generally lack critical thinking, the CPP has

liberation as one of the main messages in its political platform. At the same time, it has

sought to discredit opposition party leaders for seeking refuge abroad while the

Cambodian people were living under very difficult circumstances.

The CPP has taken advantage of the fact that the Cambodian people have very

little exposure to freedom of expression or to an independent media to create a

broadcasting system to teach the Cambodian people about democracy and rule of law

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based upon its own definitions. Meanwhile, the CPP blocks its opponents from accessing

the broadcast media.

Impact of economic conditions.

In addition to political circumstances, economic conditions also influence the

broadcast media. According to McChesney (2008) ―… changing the media system goes

part and parcel with changing the broader economic system to produce a more humane

and equitable society‖ (p. 13). This embodies the view that economic factors and the

broadcast media influence each other. Change in an economic system encourages reform

of the media system so that it can adapt to new and more complex economic conditions.

Thus, at the time when the free market economy was introduced to Cambodia in early

1990s, the broadcast media system was adjusted to deal with this changed situation.

Local and international private broadcasting corporations began to invest in the

Cambodian broadcast media and set up a number of new stations. To succeed in this new

environment, the existing broadcast media, including state broadcasters such as TVK and

NRK, were restructured to access available resources in order to compete with other

broadcasters. TVK and NRK have begun acting as semi-private entities because financial

support from the government is insufficient. Recently, Information Minister Khieu

Kanharith encouraged both TVK and NRK to transform themselves into public

enterprises, which, according to him, are financially autonomous, even though they are

still administratively under the government’s control (personal communication, May 3,

2008).

The Cambodian economy is weak and is not financially self-sustaining. Because

national spending exceeds national income, the government has become heavily

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dependent on international assistance in the form of loans and grants or through projects

implemented by NGOs. Every year, Cambodia has gone deeper and deeper into debt

from international sources. By 2008, Cambodia’s international debt was about 48.9

percent of GDP (Ear, 2009, p. 173). Lack of self-sufficiency has led the government to

prioritize spending based on its Rectangular Strategy for national development. The core

goal of the Rectangular Strategy is good governance, with a focus on fighting corruption,

legal and judicial reform, public administration reform, and armed forces reform (Hun,

2008). Although the media are a critical component in accomplishing the Rectangular

Strategy, the media are not a government priority.

While the introduction of a free market economy has led to broadcasting reform–

moving from state control to allowing the establishment of private owned broadcasting

outlets– weak economic conditions make it impossible for broadcasters to generate

enough revenues for their daily operations. Because of underfunding, most broadcasters

have engaged in inappropriate activities. The small and competitive market for broadcast

media leads many broadcasters to seek alternative sources of funding, and the CPP, the

party with the largest resource base, is able to help finance them, directly and indirectly.

In addition, because of the small market and because Cambodia is not a consumer

society, most corporations allocate little money for advertisements on broadcast media.

Therefore, broadcasters must keep advertising rates at a low level to attract more

customers in order compete with other broadcasters. Low advertising rates have forced

all broadcasters to carry more commercials than usual, leading to complaints that

commercial breaks are longer than the programs. Broadcasting station owners

acknowledge that this is true, but they cannot do anything about it because their low

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advertising rates have tied their hands. The least expensive commercial advertisement on

TV is US$50 per 30-second spot and on radio it is US$2.5 per one-minute commercial

spot. These low advertising rates are critical to the nature of the broadcasting

environment in Cambodia. It also leads to a vicious level of competition among media

outlets in their quest to gain advantage in the new free market economy.

Impact of the interaction between economy and socio-cultural compatibility.

The weak economy contributes to poverty, which makes Cambodian people even

more dependent on whatever sources of resources are available. Often, the sources are

corrupt politicians and businessmen who want to take advantage of them. Thus, even

though they live in a collective society, most Cambodians are not actively involved in the

decision and policy making processes because they are busy with the struggle for daily

life. Many people understand the importance of participation in the decision and

policymaking process, but poverty hinders them from doing this. Therefore, the passivity

of ordinary citizens is caused in part by the weak economy, which also affects the

broadcast media, making them vulnerable to exploitation by politicians and corporate

leaders. This vulnerability is due partly to the absence of public participation. Most

people, even ordinary people in the countryside, know that nearly all broadcast media are

influenced by politics and business interests, resulting in politically motivated programs

that serve the interests of the CPP. Nevertheless, they support the broadcasters without

complaining. In addition, the weak economy contributes to illiteracy, which is one of the

causes of passivity. Without education, people are less likely to think critically or to

participate in the decision and policymaking process.

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Before the free market economy was introduced, Cambodian people listened to

and watched commercial-free programs by state broadcasters. However, after the free

market economy was introduced in early 1990s, mindsets have been transformed from a

command economy to an economy with full competition; now audience members are

deluged with advertisements on the broadcast media. Although some people complain

about long commercial breaks, many have commented that ads add some spice to

programs because they help keep them informed about what products or services are

available in the market.

Impact of civil society.

Civil society groups and donors help raise people’s awareness of certain issues,

including human rights, women's rights, democracy, and rule of law. MacIver (1965)

stressed that ―under the democratic system government becomes an agent and the people

the principal who holds it to account… The spirit of democracy lives‖ in the fundamental

law ―that elevates the community above the state‖ (p. 153). This can happen only when

citizens are actively involved in the decision and policy making processes. In the case of

Cambodia, active participation by the public in political debate, in decision and policy

making is very limited for several reasons, including intimidation and threats, lack of

information, high illiteracy, poverty, and a hierarchical social environment. It is in part

the role of civil society groups and donors to help rally knowledgeable and committed

people to create a critical mass that is informed about key issues. These include the

important role of PSB as well as the need to challenge policymakers and elected officials

so that they are accountable and serve public interests rather than narrow political or

business interests. It is natural that human beings are selfish and are likely to be corrupt if

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there is an opportunity and when no preventive system exists. Like other developing

countries, Cambodia possesses many unethical and selfish politicians who use the

patronage system to gain political popularity. This situation can be changed only if

citizens have the courage to stand up and fight for their rights and freedoms, including

freedom of expression and the press.

Over the last two decades, a few NGOs and donors have made efforts to

encourage a culture of participation. Since democracy was introduced through the

1993UN- sponsored general election, NGOs and civil society have expanded remarkably

to meet the needs of Cambodia and its people. This is partly due to the fact that the newly

formed Cambodian government was not capable of addressing the overwhelming social

problems or guiding the country democratically, because most middle-level bureaucrats

were accustomed to working in a socialist authoritarian culture and had limited

knowledge about democracy and a free market economy. A workable democratic system

did not exist; there was no democratic constitution, no rule of law, no competent law

enforcement, a weak state apparatus, and few informed citizens. Both human resources

and the administrative system were unprepared to cope with the sudden introduction of

the new political and economic system put in place by UNTAC. In addition, people did

not understand how to exercise their rights and freedoms in a democratic way. Given this

situation, NGOs and civil society groups had to work closely with the people to promote

their awareness of issues.

International donors have often funded or worked with local NGOs and civil

society groups to address such problems, and they have also tried to involve local

community members. This is important because, in general, outsiders do not understand

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the problems since they do not live with them every day, and paradoxically, insiders

themselves are not aware of problems because they do live with them every day.

Therefore, working together has proven to be more effective.

Although NGOs, civil society groups, and donors have made efforts to promote a

participatory culture, the inhibitions to this in Cambodian society still exist. Promotion of

a participatory culture in Cambodia is difficult because of factors such as intimidation

and threats by authorities, lack of information, high levels of illiteracy, poverty, immature

democracy, and the hierarchical social environment. Furthermore, Cambodia has a

history of authoritarian leadership practiced by feudal and socialist regimes, in which the

public had little opportunity to participate either in political debates or decision and

policy making processes related to the development of their communities. A participatory

culture could also be promoted by independent broadcast media but these do not exist.

Impact of socio-cultural compatibility.

Cambodian society is hierarchical. Cambodian people usually respect higher

authorities, and deference toward those with status plays an important role in Cambodia.

For instance, because the CPP was responsible for overthrowing the Khmer Rouge

regime and saving them from being killed, most people in rural areas tend to follow the

CPP.

Reform of the media system is also hampered by the fact that Cambodia has a

small middle class and a large economically disadvantaged population. The majority of

Cambodian people are poor partly because of the misallocation of national revenues.

National revenues leak into private pockets instead of going to socio-economic

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development. Significant amounts of national resources and foreign aid go to a handful of

people in power and to those who execute development projects.

Most programs are produced to target certain age groups, racial groups, gender,

social status, professions, and preferences. For instance, WMC ranks the main population

groups in terms of priority. The categories of WMC’s audience: women, vulnerable

groups (indigenous communities, commercial sex workers, disabled people, children and

the elderly), youth, civil society and private sector, decision makers (civil servants,

politicians, lawmakers, national assembly, donors, NGOs, bilateral donors), women’s

groups, educators (monks, teachers, intellectuals, professionals), workers (factory

workers, laborers cyclo drivers), and overseas Cambodians (Women’s Media Center of

Cambodia, 2004, p. 27).

Moreover, citizens can have an impact on the broadcast media if they are

knowledgeable about it. According to Collier (2007), developing countries have a chronic

shortage of citizens with requisite knowledge to actually do the work they are responsible

for. He said that a group of several hundred knowledgeable people can form a critical

mass. The critical mass includes all stakeholders: average citizens, educated people, and

apolitical elites. Cambodia needs such a critical mass. If a group of Cambodian citizens

were knowledgeable about the broadcast media, they could help encourage reform of the

existing broadcast media to improve programming and upgrade management. Most

Cambodians have no awareness at all of PSB, and they have no idea about how to

pressure the government to reform the country’s broadcasting system.

The absence of critical mass in Cambodia is in part due to the fact that Cambodia

lacks a dynamic intellectual community. This is so because few educated people survived

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the genocidal regime which controlled Cambodia between 1975 and 1979. Intellectuals

are important for the creation and maintenance of a PSB system because they can

organize conferences, seminars, and other sorts of training activities to promote the

concept of PSB within society. By such means, an intellectual community can effectively

pass on knowledge about PSB to ordinary people, and it can rally support for government

reform of media policies so as to permit the introduction of a PSB system. The lack of an

intellectual community will thus severely hinder any attempt to create a PSB system in

Cambodia.

On the other hand, people are generally aware of the strong influence of the

broadcast media on their outlook. Some broadcasters set clear objectives for their

programming. For instance, WMC produces its programs with the aim of transforming

―the public attitudes and perceptions that hinder the development of women’s potential,‖

in order to shape ―public opinion and influence behavior on social and economic issues,‖

to raise awareness of ―policymakers and the public on issues which negatively impact

women and children,‖ to increase ―women’s participation and leadership in the

development and political sectors,‖ and to enhance ―its impact and the quality of its

programs through strategic partnership‖ (Women’s Media Center of Cambodia, 2004, p.

29).

To sum up, all the ruling politicians are powerful and confident that they are able

to sustain their power indefinitely by using vulnerable broadcast media to serve their

political interests and suppress their opponents. Weak economic conditions make it

impossible to fund all areas adequately. Beyond this, the weak national economy gives

the government an excuse for not prioritizing the development of broadcast media

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because of a need to allocate revenue to other more important areas. Civil society groups

lack the resources to help form a critical mass that could pressure the government. The

absence of a participatory culture leaves power in the hands of the government to make

decisions on regulations, policies, and laws without input from the people. Thus, under

current circumstances in Cambodia, the media are in a dependent status resulting from

the interaction between a single party dominated political system, a weak economy, a

weak civil society, and the absence of a participatory culture.

Figure 6: Dependency Media is the Result of Interactions of all Factors.

The discussion above indicates that the potential for establishing a PSB system in

Cambodia is strongly affected by the interaction of the four main external factors: the

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political context, the economic situation, civil society, and socio-cultural compatibility.

To address the first research question, the discussion suggests that it is virtually hard, if

not impossible for a developing country like Cambodia, with an authoritarian political

environment, a weak economy, an underdeveloped civil society, and the absence of a

participatory culture, to create a PSB system.

However, research findings also show that there are indications of interest among

the Cambodian population in the creation of a PSB system. These indications include a

sense that PSB is needed in Cambodia because the majority of Cambodian people have

rarely been exposed to unbiased, impartial news. In addition, the quality of existing

broadcaster programming is low and is subject to political and corporate influences.

Because of this, there is a thirst for unbiased, impartial news within Cambodian society.

In addition, many people indicate that they would contribute to the operation of a truly

independent broadcasting system if it serves their needs and interests. The majority of

people, including members of the CPP, are optimistic that in the future PSB will become

reality when the Cambodian economy is strong and the concept of PSB, including its

potential for promoting democracy, human rights, justice and social development, is well

understood by the public and policymakers. Thus, there are some positive signs regarding

the establishment of a PSB system in Cambodia, despite the general negativity on this

score.

A Potential PSB System in Cambodia

To take up the second research question, this subsection focuses on how a PSB

system model might be introduced in Cambodia, outlining approaches to the creation of a

PSB system as well as an organizational structure for a PSB system.

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Approaches to the creation of a PSB system.

In regard to the establishment of a PSB system, the research findings suggest two

possible ways: creation of a new PSB institution and transformation of an existing state

broadcaster into a PSB mode. While some research informants recommended the

transformation of existing state broadcasters into PSB, the majority favored a fresh start.

Both approaches have advantages and disadvantages.

Transformation.

Many PSB systems in developing countries, such as SABC in South Africa, and

Thai PBS in Thailand, were established by transforming existing media outlets to PSB.

Some argue that transformation is a good option for developing countries because they

may have inadequate resources to create a new PSB system. Availability of existing

resources, including funds already committed by the government, human resources

already employed, and facilities in place, make transformation the preferable approach in

some cases. Some informants suggested the transformation of state broadcasters TVK

and NRK into a PSB system. TVK and NRK are financially supported by the national

budget, and they have skilled, professional staff as well as broadcast facilities in place.

For instance, informant #9 said ―transformation is a better choice as we already have an

established station with resources and facilities. Creating a new one is difficult. We can

change the existing station step by step‖ (personal communication, June 13, 2008;

author’s translation).

Although many post-Communist and/or developing countries prefer

transformation over creation of a completely new PSB system, in many cases

transformation has failed. This failure has been due to the fact that although the names of

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broadcast outlets were transformed, working culture, poor facilities, over-staffing,

inadequacy of funding, low quality programs, and out-of-date management remained

unchanged. For instance, McDaniel (2000) pointed out that broadcast media in post-

Communist countries of Central Asia ―operate basically unchanged from the Soviet

pattern‖ (p. 316) because the broadcasting organizations have been under the leadership

of the same personalities who once served in the Communist party leadership roles and

most of their staff were trained and appointed during Soviet era. Thus organizational

cultures remain unchanged. In addition, informant #28 said he acknowledged

transformation is a good choice due to financial and other resource constraints but he

added ―we must completely change the organizational structure, the management

structure, the financial structure, and the management team or the transformation will

inevitably meet failure‖ (personal communication, June 10, 2008; author’s translation).

This is the approach of establishing Thai PSB or TPBS, which some people argue that it

is a new creation rather than a transformation because of the holistic reform, except

building, transmissions, and other facilities. Whether it is a new creation or

transformation, it can be a good example of how a PSB system is established.

In Thailand, an existing network - Thailand independence television station

(TITV) or (iTV) was transformed into Thai PBS (Magpanthong & McDaniel, 2009). To

illustrate how Thailand was able to successfully transform an existing broadcaster into to

a PSB system, I would like to provide a brief overview of how the Thai PSB came into

being. According Thepchai Yong, Managing Director of Thai PSB, the idea of having

public broadcasting in Thailand had been under consideration for some time (personal

communication, May 28, 2008). He said channel 11, which is now known as National

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Broadcasting Services of Thailand (NBT), was born as a quasi semi-public broadcaster

about twenty years ago, but it could not be described as a PSB because it was part of the

government propaganda machine, owned by Thai government’s public relations

department. NBT ended up being just a mouthpiece of the Thai government. But the Thai

people felt that a real public television station was neededso iTV was established under

the administration of the Prime Minister Anan Panyarachun. The birth of iTV was

unusual because it was a legacy of the political uprising or the Black May incident of

1992 – popular uprising against the ruling military junta, which had come to power in a

coup the year before (Magpanthong & McDaniel, 2009). At that time all broadcasters in

Thailand were owned by the government, directly or indirectly. Channel 5 and channel 7

were owned by the army, channel 11 was owned by the public relation department, and

channel 3 as well as channel 9 were owned by Prime Minister's office. There was no

independent TV station in Thailand at that time. Thepchai Yong explained that those in

power at the time of the uprising ordered all the broadcasters to whitewash the incident.

They did not report the shooting and beating of demonstrators by the army.

When the political crisis was over, Thepchai Yong said people started demanding

a truly independent broadcast station in a belief that if those in power had been held

accountable by the media earlier, some of the violence and inflamed feelings could have

been avoided. They felt that if there had been an independent TV station, the public

would have been better informed about what was happening and that was the reason iTV

was born. iTV was financed by ten stakeholders, each of whom hold an equal 10 percent

of the stake, who received a shared concession to operate the station for 30 years

(Magpanthong & McDaniel, 2009, p. 7).

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Thepchai Yong was the first iTV news director. For many years, iTV was able to

perform its duty as a truly independent broadcaster; it was aggressive in news reporting

and very independent. Unfortunately, only a year after iTV was born, Thailand was hit by

the 1997 financial crisis. iTV ran into serious financial trouble, and Siam Commercial

Bank, which was the biggest shareholder decided to sell its holdings. Thaksin

Shinawatra, a Thai millionaire then on the verge of becoming Prime Minister, decided to

take over iTV. Thaksin wanted total control of the media and could not accept a TV

station that was sometimes critical of him. So Thaksin changed the whole structure of the

station. Instead of providing independent and unbiased news, iTV became a mouthpiece

of the Thai Rak Thai Party and the Thaksin government. Because Thaksin was so

confident in his political power, he amended the iTV contract, which Thailand’s Central

Administrative Court later found violated the Joint Venture Act of 1992 (Magpanthong &

McDaniel, 2009). Finally, the interim government that took power after Thaksin was

overthrown by a peaceful coup d’état in 2006 decided to declare iTV illegal and take it

over.

When the interim government took control of iTV, NGOs, academics and

journalists called for an independent broadcaster, such as a PSB system. That is how

Thai PBS was born. Before Thai PBS came into being, there was a campaign to reform

the whole broadcast industry. A law was passed liberalizing all airwaves. The law also

mandated creation of a public service broadcaster. Thus Thai PBS came about in 2008, in

large part because of the extraordinary political situation surrounding the coups in 2005

and 2006. Many people lobbied hard for a PSB system, and iTV was a good candidate for

this role. Thepchai Yong also acknowledged that without these political developments,

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the creation of a Thai PBS would not have been possible. He said ―I don’t think Thai PBS

would have been born under normal political circumstances‖ (personal communication,

May 28, 2008).

The transformation of ITV into Thai PBS is considered a success because its

management and financial scheme have changed completely. For instance, on January 23,

2008, the Public Relations Department (PRD) ―announced that the enactment of the PBS

bill resulted in the termination of all TITV staff members’ employment, and the PRD

ordered TITV to cease transmissions at midnight on January 14 and to dismiss every staff

member as of that date‖ (Magpanthong & McDaniel, 2009, p. 13). According to

Magpanthong & McDaniel (2009), out of 835 iTV staff, who were laid off and reapplied,

only 274 were rehired by TPBS (p. 13).

In the regard to management, according to Thepchai Yong, the broadcasting law

clearly states that a nine-member policy board must be chosen by a selection committee

of 15 people, representing major groups, including media organizations, academics, and

NGOs. The selection committee takes applications from people who want to be a member

of the policy board. The basic idea is that the board should represent major professions,

such as academics, media consumer protection groups, and management. Politicians are

not eligible for membership on the board. The mandate of board members is to lay out

the practical guidelines for Thai PBS, to appoint a managing director for the station, and

to make sure that Thai PBS functions according to the principles of the law. The

managing director sits as chairman of the executive board, whose members are also

appointed by the policy board.

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In addition, its funding scheme is totally independent of political and corporate

influences. Thepchai Yong said Thai PBS is funded by an excise tax on tobacco and

alcohol, a so-called ―sin tax.‖ The money must come directly from the excise department

to Thai PBS without going through the normal budgetary process to avoid any

interference from politicians. Thai PBS is a completely different from other existing

broadcasters as evidenced by the change of its name, the creation of a new independent

policy board, the institution of an executive board, and the establishment of an

independent financial mechanism. If Cambodia wants to transform state broadcasters

TVK and NRK into a PSB system, this model should be considered.

New creation.

In general, breaking a bad habit is much more difficult than creating a new and

better one. Therefore, if the opportunity presented itself, it would be preferable to create a

new PSB system rather than establishing one through transformation of TVK and NRK.

For instance, informant #21 said

if we want a purely independent PSB system, we should create a new one

because, based on the political and economic situation in Cambodia, I don’t

believe that transformation of TVK and NRK would result in a PSB system

without political influence. But it is always good to start soon and develop a PSB

system step by step (personal communication, April 30, 2008; author’s

translation).

To sum up, presently it is impractical to think about the alternatives of

transformation of an old broadcaster or creating a new one, but it is appropriate to

promote awareness of the importance of a PSB system among Cambodian citizens and

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government officials. With a thorough understanding of the important role a PSB system

could play in supporting social development, the Cambodian people would be able to

participate in a campaign to convince the government to establish it without a fear that

establishing a PSB would damage its interests. This would help create the prerequisites

for a PSB system and be a first step in drafting a broadcasting law that spelled out the

choices between transformation and creation of a new PSB system in Cambodia.

Whichever approach is taken— transformation or creation of a new independent

broadcast entity — the two most important factors that must be considered are the

organizational structure and the financial framework. In the following subsection, I will

discuss a model for the organizational structure of a future PSB system in Cambodia as

part of the response to the second research question.

PSB organizational structure.

A PSB is a public entity; it must be non-governmental and financially

independent. Decisions about its mission, programming, financing, and organization

should be made publicly by a politically and commercially independent body. Members

of a PSB’s Board of Governors should be citizens who in their role as the PSB audience

provide guidance for PSB programming (Kops, 2001).

A governing board is crucial for a PSB system to fulfill its mission. A Board of

Governors is only able to carry out its mission when broadcasting policy is based on three

principles: (1) a guarantee of system independence through an independent governing

board; (2) a guarantee of adequate system funding; and (3) accountability to the public

for fulfillment of its mission and its use of public resources (Eltzroth & Kenny, 2003;

Jayaweera & Mottaghi, 2000). UNESCO (2001) proposes a common standard for a PSB

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organizational structure; a PSB system should have two levels of management, one

responsible for day-to-day business and another responsible for general policies. General

policies should be made by a Board of Directors, which appoints a Chief Executive

Officer (CEO), who is responsible for day-to-day business of the PSB system. The Board

of Directors and its chairperson act as a buffer between the CEO and the government.

PSB should be accountable to only the legislative and not the executive branch of the

government (UNESCO, 2001).

Rumphorst (1999) also proposes a universal model for PSB organizations. In this

model, a PSB organization is operated by a Broadcasting Council, a Board of

Administration and a Director General. The council consists of 12 members elected by

the lower house of the parliament with a three-fourths majority. All members are

apolitical and are appointed for a period of six years. The council’s chairperson is elected

by its members. The council appoints the Director General and the seven members of the

Board of Administration, which is responsible for the day-to-day business of the PSB

system. All seven members are apolitical and are appointed for a period of four years.

They elect their chairperson. A Director General, who represents the PSB and is

responsible for day-to-day business, is appointed by the council for a period of five years.

However, Brown (1996a) argues that there is no universal model for the structure

of PSB systems, which should vary according to each national setting. Brown seems to be

supported by existing models, such as Thai PBS, BBC, NHK and SABC, which differ in

structure widely. In addition to the Thai PBS presented above, the following is a brief

description of the organizational structures of PSB systems in three other countries to

show that they are different from country to country.

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In the case of the BBC, under the chairmanship of Major-General Sir Frederick

Sykes, the first broadcasting committee, called the ―Sykes Committee,‖ was created by

the Post Office in 1923 (Scannell, 2000). This committee earlier defined broadcasting as

a ―valuable form of public property‖ (Sykes Committee, 1923, p. 11). In 1926, under a

Royal Charter, the British Broadcasting Corporation (BBC) was founded (Mendel, 2000).

Since then, the organizational structure has remained the same. It is governed by a Board

of Governors and a Director General. With recommendations from ministers, the Queen

appoints the Board of Governors, which nominates the Director General (Bittner, 1980).

Japan’s NHK, which operates five national television and three national radio

services (Mendel, 2000, p. 36), is governed by a Board of Directors and a 12-member

Governing Board, which make decisions on management policy and operations

(Watanabe, 2006). The 12 members are appointed by the prime minister with approval

from both Houses of the Diet (Mendel, 2000; Watanabe, 2006). They appoint their own

chairman, president – who acts as Chair of the Board of Directors – and auditors. The

Board of Directors has the power to dismiss the President or auditor if their performance

is not satisfactory. According Mendel (2000), with the consent of both Houses, the Prime

Minister has the power to dismiss any governor who does not satisfy the appointment

conditions.

SABC of South Africa has two separate operational entities: a ―pubic service

broadcasting‖ and a ―public service commercial broadcasting‖ (Teer-Tomaselli &

Tomaselli, 1994). According to Teer-Tomaselli and Tomaselli (1994), SABC is governed

by a board that is selected through a public hearing in which all South Africans with a

good background have a chance to participate. The nominations are processed by

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parliament’s portfolio committee on communications. With the recommendation of the

National Assembly, through a public hearing, the President of the country appoints

twelve non-executive members, who appoint three additional members to an Executive

Committee. The three executive committee members include the Chief Executive Officer,

Chief Operating Office, and Chief Financial Officer (Mendel, 2000; Teer-Tomaselli and

Tomaselli, 1994).

As these descriptions suggest, the organizational structure of PSB varies from

country to country based on different political circumstances, economic conditions, civil

society and socio-cultural compatibility. PSB governing officials must be apolitical and

recruited in an equal and transparent manner. To do this, Cambodia must create a

selection committee, a Broadcasting Council of Governors (BCG), and an Executive

Board of Director (EBD).

Selection committee.

The mandate of the selection committee would be to screen and develop a list of

qualified candidates for the Broadcasting Council of Governors (BCG) to be considered

at a public hearing of the National Assembly. The selection committee should be

composed of members from civil society groups, donors, academic institutions, and

independent media organizations. In order to avoid undue political pressure, instead of

specific individuals, the list would contain candidate organizations from which members

of the selection committee would be chosen. This list would be narrowed and endorsed

by the National Assembly. After the National Assembly’s endorsement, each

organization would appoint one of its staff members to serve on the selection committee

as a volunteer. The selection committee should exist for only a three year period during

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the start up of a PSB organization. When all BCG members have been chosen the

existing selection committee would be dissolved. However, it would be recruited again at

least six months before the end of the term of the existing BCG. Again, the new selection

committee would exist for a three year period to screen and develop a new list of

candidates for BCG to be submitted to the National Assembly for endorsement. The

process of recruiting the selection committee members would be clearly spelled out by

future broadcasting law.

Broadcasting Council of Governors.

The mandate of BCG would be to act as a policy board, to establish working

guidelines for the Executive Board of Directors (EBD) and to appoint the Executive

Director, who would also be chairman of EBD. The BCG should assure that the PSB

system functions according to the principles of law. The BCG members should be

recruited from qualified members of the public who are not politicians or active members

of any political party. They should be shortlisted by the selection committee mentioned

above. In the first year of its term, during the start up of a PSB organization, half of the

BCG full members should be chosen and the other half should be filled in by interim

members. While recruiting the other half of the BCG full members, interim members

would serve until all full members of the BCG have been chosen. Staggering the

selection of BCG members over a several year period insures that the terms of each group

of members will end at different times. This will help to avoid influence by any

unforeseen factors.

Ideally, there should be nine BCG members, but this should be subject to

discussion and be clearly spelled out in the law creating the PSB. Applicants for BCG’s

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members should be shortlisted by the selection committee in the first term. All shortlisted

candidates must testify at a National Assembly’s public hearing for approval with an

absolute 50 percent majority through secret ballot. The final list of members chosen

should be sent to the King for his endorsement.

In this regard, the BCG members should be apolitical and be endorsed by the

King, who is considered a neutral person. Oum Weachiravuth, Deputy Director of

Cabinet of H.M. the King Norodom Sihamoni, said that he was personally supportive of

the establishment of a PSB system in Cambodia, and he supported endorsement of the

BCG members by the King (personal communication, June 19, 2008).

According to informant #28, BCG members ―must have a variety of skills, such

as law, finance, management, and broadcasting‖ (personal communication, June 10,

2008; author’s translation). They should elect its chairman, and they would serve for five-

year period that is different from the election cycle of the National Assembly in order to

avoid political influence. Each BCG member would be limited to a single consecutive

term.

Some informants were concerned that involving the National Assembly in the

choice of BCG members would make it difficult to avoid political influence from the

ruling CPP party, which has a majority of seats and would be able to block any BCG

candidate they did not like. Informant #13 said ―the National Assembly is another

problem as it is a proportional system. They will put pressure on candidates. We must

send the list of proposed BCG members to the King directly without going through the

National Assembly‖ (personal communication, June 6, 2008; author’s translation).

Several other informants also suggested that the finalists be sent directly from the

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selection committee or existing BCG to the King to assure the independence of the PSB

system.

Executive Board of Directors.

The EBD, under the direction of the Executive Director, should supervise day-to-

day operation of the PSB. The EBD members, who are media professionals, would be

recruited from qualified members of the public who are not active members of any

political party. Applications must be sent directly to the BCG, which would appoint the

members of the EBD. In addition to the Executive Director, members of the EBD should

fill the following positions: (1) Deputy Executive Director for Administration and Human

Resources, (2) Deputy Executive Director for Finance, (3) Deputy Executive Director for

Public Relations and Marketing, (4) Deputy Executive Director for News and

Programming, (5) Deputy Executive Director for Research and Resources, (6) Deputy

Executive Director for Engineering and Facilities. Thus, the EBD should be composed of

at least seven members. They should not have fixed terms, but the BCG, with a three

fourths majority, should be able to terminate any executive committee member who

under-performs or violates any regulation set forth by the BCG. Their mandate should be

clearly spelled out in the law creating the PSB system.

PSB Financial Framework

This subsection is intended to answer the third research question, which focuses

on sources of funding that are available to support and sustain a PSB system to separate it

from outside influences so that it can be a neutral institution that serves the interests of

the entire population.

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As noted earlier, a proper financial framework is vital in assuring that PSB is not

influenced by politics and/or corporation interests. According to the European

Broadcasting Union (2000), O’Hagan & Jennings (2003), and Witherspoon & Kovitz

(2000), funding is a central issue for a PSB organization. Stiles and Weeks (2006) say

that, in addition to a lack of political will, many countries have found that one of the

major challenges for establishing PSB systems is insufficient funding to sustain its

operations. In a working paper prepared for the Asia-Pacific Institute for Broadcasting

Development (AIBD), Kops (2000, 2001) suggests that the behavior and output of PSB

systems are driven by their revenue structure, not by their legal basis. He points out that

there are three types of revenue structures: market funded, government funded, and

nonprofit organizations or public revenue funded. In addition, the European Broadcasting

Union (2000) points out that the choice of funding framework influences the operation of

PSB organizations, especially their content. Public donations are the best revenue source,

but if this is insufficient, supplemental governmental and commercial revenues should be

considered (Kops, 2000, 2001). He adds that a license fee is not a satisfactory funding

framework for PSB organizations because the payment is controlled by the government

administrative apparatus; this creates an opportunity for the government to manipulate

the PSB system. However, if the license fee goes directly to the PSB organization and

does not pass through the government this concern is alleviated (Kops, 2000, 2001).

Scannell (2000) suggests two funding methods: license fees, which are used by the BBC

and the NHK, and advertising, which is used in South Africa and some countries in

Europe. These organizations’ funding will be discussed in detail shortly.

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Similarly, Rumphorst (1999) said that the bulk of PSB revenue should derive

from license fees, supplemented by advertising, sponsorship and government subsidies.

The current sources of U.S. public broadcasting funding are Congressional appropriation,

underwriting, public contributions, and other types of sponsorship, but the Carnegie

Commission suggested alternative funding sources: (1) taxes on TV sets; (2) taxes on

advertising; (3) set asides from taxes on commercial broadcasting; and (4) spectrum fees

(A public trust: the landmark report of the Carnegie Commission on the future of public

broadcasting, 1979). However, these alternative sources of funding have so far not been

adopted.

As mentioned above, financial frameworks of PSB systems vary from country to

country. Funding sources for PSB in four countries – Britain, Japan, South Africa, and

Thailand – are briefly described below.

The BBC has two major branches: The domestic and the World Service. These

two branches are financed separately. According to Mendel (2000), the major source of

funding for BBC domestic services is annual license revenues, which account for more

than 80 percent of the total budget; the rest comes from commercial activities and other

sources (p. 53). The BBC World Service receives 89 percent of its total budget from the

Parliament (Mendel, 2000, p. 53). However, the BBC will take over responsibility for

funding the BBC World Service from the Foreign and Commonwealth Office in 2014

(Lyall, 2011). This means the BBC and the BBC World Service will be both funded from

the license fee from 2014 (BBC Trust, 2011).

The NHK of Japan is regarded as a non-profit institution; therefore it cannot

accept commercial revenue or broadcast commercial advertising. Mendel (2000) said

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Japanese citizens who own broadcast receivers must pay NHK a fee, which is the only

source of NHK revenue. In 1999, the NHK received 98 percent of its budget from license

fees (Mendel, 2000, p. 40).

The SABC of South Africa consists of two services: commercial and public. The

SABC has many funding sources. These include advertising, sponsorships, license fees,

and subscriptions. While license fees cover about 13 percent of operational costs,

commercial advertising contributes more than 76 percent and government subsidies add

about 10 percent (Mendel, 2000, p. 45, 54).

As noted previously, Thai PBS of Thailand is totally funded by taxes on tobacco

and alcohol, commonly referred to as sin tax. Thepchai Yong, Thai PBS Managing

Director, said the law is very specific that every month and every quarter of the year,

each of the excise units in the country must transfer 1.5 percent of the sin tax to the bank

account of the Thai PBS (personal communication, May 28, 2008). If these transfers are

not made, the law spells out specific punishments, including jail terms and fines.

However, Thepchai Yong said Thai PBS’s revenue is limited to 2 billion baht

($61,623,825). Thai PBS can also receive funding from other sources such as voluntary

contributions. So far, Thepchai Yong said, Thai PBS has depended totally on sin tax

revenue.

As noted above, it is clear that financial frameworks vary from country to

country. For instance, voluntary contributions are a major source of funding for U.S.

public broadcasting, but this is not widely accepted in such a developing country as

Cambodia because many Cambodians still live below the poverty line, and they are not

accustomed to making voluntary contributions for such purposes. Based on the research

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findings, in addition to voluntary contributions from private citizens, other forms of

funding, such as commercial revenue or underwriting, contributions by private

broadcasting, taxes, license and utility fees, and sponsorships or donations, should be

considered if a PSB system is established in Cambodia.

Commercial revenue or underwriting.

Commercial revenue can benefit public broadcasting a great deal. In the United

States in particular, commercial financing in the form of corporate sponsorship, or

underwriting, contributes significantly to support for public broadcasting, alongside

federal funding and member contributions, which are the principal sources of funding.

Although underwriting and commercial advertising are somewhat different, they seem

the same to some audiences and serve the same purposes. Underwriting may show a

sponsor’s logo or a picture of its product, with no inducement to buy. Some public

broadcasting leaders in the United States have suggested that in order to compete with

cable networks for audience and to grow, the private sector would be a lucrative funding

source for public broadcasting. One of those leaders was Michael Hardgrove, KETC's

(Kentucky) President and CEO, who said "I support the notion of public television being

able to use advertising. Just to stay even, there have to be viable new revenue sources. I

think you have to try it" (as cited in Kolbert, 1995, Section C, p. 13). On Capitol Hill, the

pressure to accept commercial advertising is growing. Consequently, the Senate explicitly

endorsed advertising as an additional source of revenue in 1995 (Kolbert, 1995). The

FCC allows underwriting by corporations, which can portray their images as supporters

of public broadcasting programs. As a result, while membership contributed 26.1%,

underwriting contributed 15.1% of public broadcasting’s total revenue for FY2003

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(Ickes, 2006, p. 10). Commercial revenue is considered when the availability of public

funding is inadequate; this helps reduce the public funding needed to fulfill the public

broadcasting mission and provides an alternative source of revenue. With advertising

revenue, PSB is able to facilitate program production and acquisition, strengthen its

independence from government, reduce political influence, and protect against

marginalization as a minority interest service (European Broadcasting Union, 2000).

However, a majority of public broadcasting station managers in the United States

argue that advertising is not compatible with public broadcasting (Kolbert, 1995). This is

due to the fact that they are afraid that commercial revenue would negatively affect PSB

in fulfilling its mission. As proposed by O’Hagan & Jennings (2003), a PSB station that

has less commercial revenue is less exposed to commercial pressures and better fulfills its

public service function. In addition, accepting commercial advertising may hurt voluntary

contributions because it suggests to audiences that PSB is no different from commercial

broadcasting. FCC’s Temporary Commission on Alternative Financing (TCAF) has also

expressed concern about commercial revenue by recommending against full-fledged

commercial advertising. This is due to several factors: (1) underwriting may hinder

traditional revenue sources, namely audience contributions and government aid (Kolbert,

1995); (2) programming decisions of PSB, which is supposed to serve the public interest,

could be influenced by market forces (Avery and Stavitsky, 2000).

The points outlined above are a useful reference for Cambodian policymakers and

legislators to consider in drafting a PSB law. If PSB were established in Cambodia, a

majority of informants in this study recommended commercials as one source of revenue.

At the moment, commercial advertisements are the only major revenue sources for

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broadcasters in Cambodia. When the PSB concept was introduced during data collection

for this study, many informants felt that commercials in the form of underwriting should

be one possible source of income. However, informants were also concerned about

corporate influence on the newly established PSB, which is designed to be independent

and to serve the public interest exclusively. Therefore, revenue from corporate

sponsorships ideally should be limited to 25 percent of total PSB revenue.

Compulsory contribution by private broadcasters.

Some respondents felt that private broadcasters should contribute to the operation

of PSB as part of their public service obligation. For instance, informant #13 said ―we

might require private broadcasting to pay to finance PSB. Most of their programs are for

commercial purposes. It is necessary that they contribute to financing a broadcaster that

serves public interests‖ (personal communication, June 6, 2008; author’s translation).

Responding to this, the majority of broadcast station representatives I interviewed said

they would agree to contribute if they were required to do so by law. On the other hand,

Information Minister Khieu Kanharith was pessimistic about this approach. He said

―taking money from private stations is not possible because they do not have much

income‖ (personal communication, May 3, 2008; author’s translation). Although private

broadcasters’ contributions are not a sustainable source of funding, they should be taken

into consideration as a supplementary financial source when drafting the legislation

establishing PSB.

License and utility fees.

License fees have been traditional sources of funding for PSB organizations, such

as BBC, NHK, and SABC. However, research findings indicate that license fees may not

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be appropriate in a developing country such as Cambodia because of widespread poverty

and possible corruption in the fee collection process. According to ordinary citizen

informants, they could contribute to the operation of an independent broadcaster such as

PSB if paying such a fee were required by law. They prefer paying monthly, rather than

annually, similar to a utility bill, such as for water or electricity. Findings indicate that

Cambodian Electricity or Electricité du Cambodge (EDC) should be the institution that

collects the license fee for the PSB system because the more people watch TV, the more

electricity they consume. Therefore, if a license fee is introduced, it should be applied

only to households with TV sets and the EDC should collect the bill because the fee can

be included in the utility bill.

However, some people remain pessimistic about the viability of relying on license

fees in a poor country like Cambodia. Any political party which proposes the use of a

license fee will be attacked by other parties for not focusing on more basic needs of the

population and risk losing popular support. The license fee issue might even be used by

its opponents as a vehicle for gaining political advantage. For instance, in 2009, Chheang

Von, Chairman of the National Assembly’s Commission of Information, Foreign Affairs,

and International Cooperation, proposed a license fee, but prime minister Hun Sen

opposed the initiative immediately, arguing that people are poor, and they deserve free

access to broadcasting. Introduction of the license fee concept would not be appropriate

at this time because it is not well understood by either policymakers or the public.

Taxes.

Imposing taxes and collecting them is problematic in Cambodia because much

money raised from taxes is lost through corruption. Cambodia ranks 154 out of 178

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nations on corruption (Transparency International, 2010). Antoine Heuty, deputy director

of Revenue Watch Institute, based in New York, stated that the tax and customs

departments in Cambodia are very corrupt because officials there are underpaid (personal

communication, August 20, 2009). He said

if you have civil servants that are paid almost nothing, and they are supposed to

collect millions from a company, it’s not going to work. I mean, it’s difficult to

have a system that is functional if you have this type of situation, where the state

is not looking forward to fulfilling its role. I think that is another challenge for the

country; how to develop a capable state that’s ready to collect the money and then

deploy it.

However, despite the broken tax system, revenue from taxes should be the most

important source for financing PSB in a developing country like Cambodia. A small tax

on a particular product, like the 1.5 percent sin tax used to fund Thai PBS, could help

reduce the burden of paying a license fee for ordinary Cambodians. The majority of

policymakers questioned for this study agreed that tax is a very good source of PSB

financing.

In addition, many informants said the Thai system of funding PSB is a good

example. They felt that the Cambodian government is capable of doing this under the

proper circumstances. Applying the Thai model for financing PSB requires strong

political will and legislation that spells out clearly the responsibilities of the agencies

involved, in order to avoid political influence. To meet this goal, a certain percentage tax

should be levied on a particular product, and this should be clearly established by the

legislation creating PSB. These funds should go directly into a PSB account at the end of

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each month, without passing through normal state budgetary process. Since this is a new

concept for both policymakers and the public, it will take some time for them to become

familiar with the process, even if the hurdles to its introduction can been surmounted.

This financial framework may be the best for developing countries. However, it requires

all actors to understand the concept well and to move it forward. This will be a huge

challenge for a developing country like Cambodia, where the prerequisites for PSB seem

to be largely absent.

Donations.

Cambodia depends heavily on international aid and donations. The international

community and foreign governments have helped Cambodia directly as well as indirectly

through not-for-profit organizations and foundations. The reliance on these international

sources of finance creates what has been called a ―Cambodian dependency syndrome.‖

Jameson (2010) cites Sabrine Tranin, a NGO worker with extensive experience in the

country, who has likened Cambodia to a patient on a drip tube, with foreign assistance

providing the vital nutrients to keep it alive. Jameson (2010) argues that foreign aid is the

fourth pillar of the economy, along with tourism, the garment industry and agriculture.

He said the foreign aid ―supplies assistance amounting to about one quarter of the GDP

and accounting for more than half of the annual public budget. Without this aid

Cambodia would be unable to sustain its present economy.‖ (p. 5). While donor practices

are common in some developed countries (i.e. private contributions/donations greatly

constitute to NPR’s revenues in the United States), excessive reliance on donations can

create dependence in developing countries like Cambodia, reducing their ability to

become self-sufficient in the longer term. Cambodia's heavy dependence on foreign

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assistance and donations to sustain basic government operations may make reliance on

voluntary contributions from domestic sources to support the operations of PSB more

difficult for Cambodians to accept. Thus using voluntary donations as a source of PSB

financing may not be viable for Cambodia.

The study findings suggest that international assistance and donations are one

possible source of funding for start-up and capacity building for a newly established PSB.

Many international organizations and foundations, such as KAF, UNESCO, EU, World

Bank, BBC World Service Trust, UNDP, NDI, IRI, and IJF are potential donors for PSB

and some of them have already helped to promote media professionalism in Cambodia.

For instance, informant #15 of BBC World Service Trust, Cambodia, said ―BBC helps

with capacity building, production and equipment for partner stations, and they, in turn,

provide us free airtime for our shows, such as TV dramas‖ (personal communication,

May 8, 2008; author’s translation).

The EU also provides support to the media as well as other social groups, such as

judges, police and school teachers. Organizations, such as KAF and UNESCO, also

expressed strong interest in assisting the start-up of PSB. Both KAF and UNESCO have

already helped to promote media professionalism by providing funding for media

training/education programs. While UNESCO could help fund PSB programs, KAF

might provide experts on legal issues and capacity building. UNESCO might also

consider helping with the start-up costs of PSB as well. UNESCO at the moment is

working on establishing community radio in the northeastern part of Cambodia in order

to introduce public health care and education through radio programs in languages of the

native ethnic minorities living in that region. The World Bank would also consider

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support for the establishment of PSB if the government requests this. IRI has already

helped by funding CCiM’s VOD programs.

It thus appears that donations from international and UN organizations and

foundations can be a good source of funding for Cambodia and other developing

countries whose political situation, economic conditions, civil society, and socio-cultural

environment are similar. When the time comes to consider establishment of a PSB

system, potential donors, such as KAF, UNESCO, EU, the World Bank, BBC World

Service Trust, UNDP, NDI, IRI, and IJF, as well as other bilateral development agencies,

should be approached for assistance, although most of them could not directly finance the

PSB organization,

PSB Program Funding

The fourth research question, which focuses on how PSB programs should be

produced and funded so that they are not under political and commercial influences, is

addressed in this subsection. Program content is the most crucial area of broadcasting.

Raboy (1998) mentions that to be successful, all PSB systems need to be program driven.

By this, he means PSB must broadcast with the purpose of enhancing ―the quality of

public life, empowering individuals and social groups to participate more fully and

equitably‖ (Raboy, 1998, p. 173). According to Varney (2004), PSB should produce a

diverse range of quality programming, which can be made available to all citizens

regardless of their financial situation. According to Varney (2004) it is critical that PSB

programs be free from interference by governments and corporations regardless of their

source of funding. In addition, all programming for PSB must meet the needs of the local

public (Macy, 1969). According to Jowell (2001), a successful PSB system depends on a

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variety of factors, such as ―diversity, high quality, education, innovation, entertainment,

information, original production, accessibility, inclusion of minorities and free access‖

(as cited in Biltereyst, 2004, p. 352).

Since PSB can be a major source of accurate, impartial, and independent

information (Graham and Davies, 1997), it is crucial that it be accessible to everyone in

the country. According to Graham and Davies (1997), well-informed and self-motivated

individuals are central to a democratic society; therefore, a PSB system has a dual

responsibility because PSB programs must not only increase understanding and create

knowledge, but also ensure that knowledge provided correctly represents the world as

they know it.

Since corporate sponsors are always interested in the audience, this could induce

PSB to develop a programming policy that is more concerned about maximizing

audiences than about public interest (European Broadcasting Union, 2000). In this case

programs that serve minority interests may be neglected while popular programs may be

prioritized and broadcast in prime time. Brown (1996a) points out that the relationship

between PSB and its audience is a relationship between public institutions and citizens,

not between suppliers and consumers. Too much reliance on commercial advertising can

lead to a situation where, because of influence from corporate sponsorships, there is no

distinction between public broadcasting and commercial broadcasting.

The study findings suggest that in order for PSB to be independent of sponsors, it

needs to have a program sponsorship policy, stating that PSB does not accept funding for

more than 25% of its total annual budget from any individual sponsor. Alternatively, PSB

may accept financial assistance only as a package, without a linkage to any particular

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programs. Another approach is to randomly select sponsors without any relationship to

the programs involved. The process of random selection may be made on a monthly or

quarterly basis. This prevents sponsors from influencing PSB’s editorial or program

decisions. This concept is supported by many informants of this study. For instance,

informant #27 commented that ―once a broadcaster is financially independent, its

program decisions are independent. Sources of funding influence broadcasting content.

Randomly selecting programs for sponsors makes broadcasters independent of sources of

funding‖ (personal communication, May 13, 2008; Author’s translation).

Furthermore, study findings suggest that independent production houses can be

alternative places for outsourcing to prevent excessive sponsor influence on

programming; outsourcing PSB programs helps not only to prevent PSB program content

from being influenced by source of funding, but it may also improve the quality of

programming and be more cost-effective.

Conclusion

It is hard to set up a PSB system in a developing country like Cambodia where

politics is dominated by a single party oligarchy, the economy is weak and

underdeveloped, civil society institutions have yet to take strong root, and there is no

tradition of popular participation in decision making. The absence of these four factors

creates conditions in which the media are dependent and vulnerable to manipulation by

political and commercial influences. Cambodia, at this stage, lacks the prerequisites for a

PSB system even though an independent broadcaster of this sort is badly needed to

promote democracy, human rights, the rule of law, social justice, and socio-economic

development. While PSB is possible in a mature democratic country, it is less likely to be

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viable in a developing country, where the preconditions for an impartial and unbiased

news broadcaster are largely non-existent even though this is critical for eventual

progress toward democracy and social justice. It is like a chicken and egg debate: a

mature democracy is a prerequisite for establishing a PSB system, making this very

difficult even though such a system is needed to build the conditions for democracy.

The study findings show that the four external factors – political circumstances,

economic conditions, civil society, and socio-cultural compatibility—play an important

role in creating the conditions for introduction of a PSB system in a developing country.

Among the four factors, politics is the most important. With political will, funding would

not be difficult to obtain because a small tax on particular products would be adequate for

the funding of a PSB system. With revenue from such a tax, there would be no need for a

license fee, which is a classic source of revenue for PSB. With a certain percentage of the

proceeds from this tax transferred directly to the PSB account, it could be independent

from outside influences.

It can be concluded that an independent PSB system can be introduced in a

developing country when its ruling party is no longer completely confident of winning

the next national election or when there is a political transition. If the ruling party is

confident in holding power for a long time, it will likely use the existing media system to

victimize its opponents and will not allow the establishment of an independent media for

fear that this could harm its popularity by revealing scandals and criticizing its policy

actions. However, if the ruling party is uncertain about winning the future election, it may

consider reforming the media system because it does not want to be victimized by its

political opponents if they win power through election. At the same time, if the

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opposition party wins the election, there appears to be a good chance of creating an

independent broadcaster like PSB because it is already aware of the potential for being

victimized by a politically controlled media system. Thus, uncertainty by the ruling party

about winning the next election and the prospect of a political transition contributes to

creating the conditions for the introduction of a PSB system. Establishment of the Thai

PBS system during an interim government is a good example of how this can take place.

Recommendations for Future Research

There are several areas worthy of further research. In addition to those briefly

noted in the limitations of the study in Chapter 3, the following may be worth

considering. This study focuses primarily on exploring the possibility of establishing PSB

in Cambodia by looking at four external factors: politics, the economy, civil society and

socio-cultural compatibility. Other factors, such as technology, the Internet, globalization,

and foreign media input, which may also influence the possibility of establishing a PSB

system in Cambodia, have not been covered by this study. It may be useful for future

research to explore the influence of those factors as well.

In addition, it would be useful to have a quantitative survey on public attitudes

toward PSB in order to determine the demand for such a broadcast system in Cambodia.

This would be useful to policymakers in making decisions about whether PSB should be

established in Cambodia. An in-depth study of possible financial models for a PSB

should also be conducted to assist policymakers in drafting legislation to establish PSB so

that it can spells out clearly the sources of PSB funding.

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Recommendations for Practitioners

This study may help to provide a better understanding of how a PSB system

would be affected by the four factors, and how it can be introduced in a developing

country. In order to establish PSB in a developing country, such as Cambodia, the

concept of PSB must be explained and promoted among policymakers and the public.

Lack of understanding regarding the important role PSB can play in advancing socio-

economic development, strengthening democracy, enhancing social justice, and

expanding freedom of expression and the press in Cambodia presents a major challenge.

Many members of the public and most policymakers, media practitioners, and civil

society representatives in Cambodia were not even aware that PSB exists in the world,

but they strongly recommended that the concept be explained to the public in Cambodia.

The concept could be promoted through soap operas, TV or radio stories, roundtable

discussions, workshops, seminars, and hosting a regional conference on PSB with outside

experts invited to discuss the subject. Once members of the public and policymakers

understand the PSB concept, they will be in a better position to rally support and

encourage the government to consider creating a PSB system that is owned by the public,

is run by the public, and serves the public interest. When policymakers, especially

government officials, understand the PSB concept clearly, they may no longer see PSB as

being harmful to them, but rather view it as an aid to policy formulation and

implementation through the unbiased, impartial and objective information it provides.

Second, a broadcasting law including specific legislation for PSB must be

enacted. Without a broadcasting law and specific legal underpinning for PSB, it is hardly

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to be made a reality. Many policymakers in Cambodia still think the existing press law,

which was made specifically for print media, can be applied to all forms of media.

Third, if PSB is created, it should have sub-headquarters. Each sub-headquarters

would represent a specific region. Dividing the country into regions would make it easier

to manage PSB through the concept of decentralization and localization in terms of

funding and programming. Each region has its own specific characteristics, and it is

crucial that PSB cover the issues that best serve the needs and interests of the people in

that region.

Fourth, a percentage of the tax on a particular product should be a sustainable

source of PSB funding, and it should go to a PSB account directly without passing

through the normal budgetary process in order to avoid political influence. The

government should be able to do this as its part of social responsibility.

Fifth, sponsors and/or any sources of funding should not be allowed to sponsor

specific programs, but programs related to their objectives. Random selection of the

programs on a monthly or quarterly basis for sponsors should be a good strategy as well.

By doing this, PSB content would not be influenced by sponsors.

I was surprised to learn that even ordinary citizens in remote areas were aware

that Cambodian broadcasters are under political control, and that they thirst for impartial,

unbiased news. Consequently, although I acknowledge that Cambodia lacks

preconditions for the establishment of a PSB system, the eagerness of the public for

social development prompts me to strongly recommend that a PSB system be established

in Cambodia. Such a media system would fulfill the wishes of Cambodian people and

help promote human rights, social justice, and democracy, while also promoting freedom

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of expression, and socio-economic development. The government would also gain greatly

from a PSB system because the news and programs the PSB system would present would

be useful in gaining public participation in decision making, policy formulation, and

implementation. In addition, the government would definitely be seen as more fully

practicing democracy due to the greater promotion of freedom of press and expression

through independent media such as PSB. Even though this time might not be the right

moment for the government to consider creation of PSB, in the long run, when the

importance of the PSB is well understood among all stakeholders, including

policymakers, donor countries, NGOs, civil society, and of course the Cambodian people,

one can be optimistic that PSB will become a reality.

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228

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Appendix A: Sample of an Invitation Letter

Mr./Ms…………. Phnom Penh, Cambodia. ………….. 2008 Dear ………………: I am writing to invite you to participate in my doctoral dissertation research, ―A Public Service Broadcasting Model for Developing Countries: The Case of Cambodia.‖ My name is Im Sothearith, a doctoral candidate in Mass Communication at Ohio University. I am now working on a dissertation research, which aims at exploring the prerequisites for the establishment of a PSB model in developing countries, using Cambodia as a case study. This is a qualitative study and data will be gathered through the analysis of primary documents, in-depth interviews with a number of key public figures in Cambodia and focus groups among Cambodian media audiences in four regions. I, therefore, would like to invite you to participate, on a voluntary basis, in this study. I would need only an half an hour or one hour of your time. You can also decide to withdraw from the study at any time or decline to answer any interview questions which is uncomfortable you. This is a risk free study and no compensation is made for participating in this study. However, the study will benefit everyone a great deal because it explores the possibility of creating a public service broadcasting that broadcasts impartial, informational, educational, and entertaining programs without an interruption of commercial advertising, which have never been experienced before. If you agree to participate in this study, I would like to schedule the meeting at your convenience from ….. to ….. 2008. I will be back to the State on …… 2008. Please kindly get back to me via [email protected]. Thank you for your consideration. Sincerely yours, Im Sothearith Ph.D. Candidate School of Media Arts and Studies Ohio University E-mail. [email protected]

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Appendix B: Sample of the Letter to Thank Participants

Mr/Ms……… Phnom Penh, Cambodia. ……….., 2008 Dear………..: I am writing to express my sincere thanks to you for participating in my doctoral dissertation research, ―Public Service Broadcasting Model for Developing Countries: The Case of Cambodia.‖ You might have been aware that this research aims at exploring the prerequisites for the establishment of a PSB model in developing countries, using Cambodia as a case study. In addition, it is also to explore the most feasible organizational structure for day-to-day operation of a PSB system in Cambodia, and a policy for sustainable financial schemes of a PSB system in Cambodia. This is a qualitative study and its data will be gathered through: (1) in-depth interviews with a number of stakeholders; (2) focus groups conducted in four regions (Phnom Penh, Sihanouk Ville, Siem Reap, Stung Treng); and (3) the analysis of primary documents. You have contributed a great deal to my dissertation. I hope you will continue and/or consider supporting the PSB establishment in the future. Once again, I would like to express my profound thanks for your input in this study. Sincerely yours, Im Sothearith, Ph.D. Candidate School of Media Arts and Studies Ohio University E-mail. [email protected]

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Appendix C: List of Research Informants

No Institution Age Position Misc. Politics 1 TV3, KCS Cambodia

Co. Ltd. 31-40 Producer &

Sale Representative

06/04/2008 at 8:30am

Media Rep CPP

2 World Bank 31-40 Representative 06/17/2008 at 9am

Media Professional

3 Commission of Economic, Finance of National Assembly, Cambodian People Party.

61-70 Chairman and Representative

06/10/2008 at 3pm

CPP/lawmaker

4 Focus Group – Phnom Penh

M2 (41-50), M1 (51-60), F4 (17-30) = 7

06/17/2008 at 3pm

Ordinary Citizens

5 Focus Group – Siem Reap

M 2 (17-30), M1(41-50), F4 (17-30), F1 (41-50) =8

05/11/2008 Ordinary Citizens

6 Focus Group – Sihanouk Ville

M2 (17-30), M2 (51-60) F4 = 8 (17-30) =8

05/17/2008 Ordinary Citizens

7 Focus Group – Stung Treng

M2 (41-50) M2 (17-30), F3 (17-30) =7

05/31/2008 Ordinary Citizens

8 Cambodia Television Network (CTN)

(51-60) Representative 06/05/2008 at 4:30pm

Media Rep CPP

9 National TV of Cambodia (TVK)

(61-70) Representative 06/13/2008 at 5pm

Media Professional

10 Bayon TV (31-40) Representative 05/20/2008 at 2pm.

Media Rep CPP

11 Radio 103 (41-50) Representative 06/11/2008 at 3pm

Media Rep CPP

12 National TV of Cambodia (TVK)

(51-60) Representative 05/09/2008 at 8:30am

Media Rep CPP

13 Human Rights Party (51-60) Representative 06/06/2008 at 8am

Opposition

14 FUNCINPEC Party (51-60) Representative 06/07/2008 at 4pm

Opposition

15 BBC World Service Trust, Cambodia

(31-40) Representative 05/08/2008 at 4pm

Media Pro

16 Ministry of Information

(61-70) Representative 05/03/2008 at 9:30am

CPP/Pol

17 Voice of America (31-40) VOA Reporter 06/11/2008 at 1:30pm

Media Pro

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18 Beehive Radio FM 105

(61-70) Representative 06/05/2008 at 8:30am

Media Rep Opposition

19 Cambodian TV Association

(61-70) Representative 05/23/2008 at 9am

CPP/Pol

20 Ministry of Women Affairs and Sam Rainsy Party

(51-60) Former Minister of Women’s Affairs, and Deputy Secretary-General

06/13/2008 at 10am

Opposition

21 Norodom Ranariddh Party

(41-50) Representative 04/30/2008 at 10am

Opposition

22 Thai PBS (31-40) News Editor, Thai PBS (Thailand)

05/27/2008 at 11am

Media Pro/Int

23 Royal Palace (51-60) Representative 06/19/2008 at 3:30pm

Royal Palace

24 Cambodge Soir

(41-50) Representative 05/07/2008 at 4pm

Media Professional

25 Reaksmei Kampuchea Newspaper/Club of Cambodia Journalist

(41-50) Representative 05/07/2008 at 10am

Media Association

26 The Delegation of the European Commission to Cambodia

(41-50) Representative 06/03/2008 at 11am

Media Professional

27 Cambodian League for the Promotion and Defense of Human Rights (LICADHO)

(61-70) Representative 05/13/2008 at 3pm.

Civil Society

28 Kyodo News (41-50) Representative 06/10/ 2008 at 12pm

Media Professional

29 The Delegation of the European Commission to Cambodia

(51-60) Representative 06/03/2008 at 10am

International govt

30 - Apsara TV - Cambodian Radio

(61-70) Representative 06/04/2008 at 2:30pm

Media Rep CPP

31 Radio Free Asia: Khmer Service

(51-60) Representative 06/06/2008 at 12pm

Media Professional

32 National Assembly’s Commission of

(51-60) Representative 05/06/2008 at 10am

Opposition/Lawmaker

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Foreign Affairs, International Cooperation, Propaganda and Information.

33 Thai PBS (51-60) Representative 05/28/2008 at 4pm

Media Pro/Int

34 UNESCO (51-60) Representative 05/03/2008 at 11am

International Org.

35 Department of Media and Communication

(31-40) Representative 05/22/2008 at 10:30am

Media Academic

36 Women’s Media Center

(51-60) Representative 05/14/2008 at 3pm

Media Rep Independent

37 Cambodian Senate’s Commission of Foreign Affairs, International Cooperation, Propaganda and Information.

(61-70) Representative 05/08/2008 at 10am

CPP/lawmaker

38 Cambodian Association for the Protection of Journalists

(41-50) President 05/22/2008 at 4:30pm

Media Association

39 Konrad Adenauer Foundation

(61-70) Country Representative

05/02/2008 at 2:30pm

International Org

40 US Embassy to Cambodia

(41-50) Representative 07/05/2007 at 3pm

International Govt.

41 Department of Media and Communication, RUPP

31-40 Represent Representative

05/22/2008 Media Academic

42 Cambodian Center for Independence Media

(41-50) Representative 06/20/2008 at 2pm

Civil Society

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Appendix D: Interview Guide

In-depth Interview

Broadcasting Situation

Brief introduction of BBC, NHK, SABC, and Thai PBS to interviewees before ask

them questions.

1. What do you think about broadcasting situation in Cambodia?

2. Problems? Why? Recommendations?

3. Could you tell me more about broadcasting programs?

4. What do you want to see Cambodian broadcasting to be?

5. What kinds of broadcasting programs do you want?

6. What form of broadcasting should Cambodia have? Why?

Law and regulations

1. Please tell me about Cambodia’s broadcasting law and regulations in general if

there is any.

2. If there are any broadcasting laws or regulations, please tell me how do broadcast

media operate under the existing legislation, but if there are not broadcasting laws

and regulations, how do broadcasting media operate without them? Would

Cambodia need broadcasting laws? Why? Why not?

3. Who licenses current broadcasting?

4. Why broadcasting has to be license by (name of licensing institution)?

5. Please tell me about licensing issue in general.

6. Tell me whether PSB act should be enacted? Why? Why not?

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Organizational Structure

1. How is PSB’s governing body created in order to avoid political and corporate

influences?

2. Who will be on the PSB’s governing board?

3. How to recruit them?

4. What qualification? Why?

5. What roles they will play?

Financing issue

1. How are current broadcasters financed?

2. Please tell me about the financial situation of broadcasters in Cambodia (for

broadcast station representatives)?

3. Tell me financial situation of your station in particular (for broadcast station

representatives)?

4. What are financial sources does your station have (for broadcast station

representatives)?

5. If there is a PSB system, will you be able to financially contribute to a PSB

system? In what way (for broadcast station and donor representatives)?

6. How do you want a PSB system to be financed?

7. How can public or government funding be used to avoid political influence?

8. Tell me more about voluntary contribution?

9. What about license fees? Is it possible? Why? Why not?

10. How about underwriting/sponsorship?

11. What about foundation and NGOs funding?

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Focus Group Discussion

Brief introduction of BBC, NHK, SABC, and Thai PBS to interviewees before

discussion.

1. Tell me what you do in your free time.

2. Tell me what kind of information you share with your family members or friends.

3. Tell me what you think about the existing broadcasting situation in Cambodia at

the present time.

4. Tell me how you get news.

5. What do you think about broadcast programs in Cambodia now?

6. What kinds of broadcast programs do you want to listen to and/or watch? Why?

7. What benefits do you expect from broadcasting?

8. What do you think about the forms of broadcasting briefly described early?

Would it be useful to be established in Cambodia? Why? Why not?

9. Tell me whether you are able to pay license fees for a PSB if you are required?

Why? Why not?

10. How do you want to contribute to PSB?

11. Tell me whether you want to participate in program production/production

process? Why? Why not?

12. Are you involved in any decision making or policy making process in any level?

Why do you think you should be involved? Why not?

13. How do you want to be involved in decision making on PSB operation and its

programming? How?

14. Tell me how the PSB should be established and operated in Cambodia.

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Appendix E: Terms and Abbreviation

ADB Asian Development Bank

ADHOC Cambodia Human Rights and Development Association

AUSAID Australian Agency for International Development

BBC British Broadcasting Corporation

CAPJ Cambodia Association for the Protection of Journalists

CCC Cooperation Committee for Cambodia

CCHR Cambodian Center for Human Rights

CCI Cambodia Communication Institute

CCiM Cambodian Center for Independence Media

CCJ Club of Cambodian Journalists

CDC Cambodia Development Council

CIDA Canadian International Development Agency

BCG Broadcasting Council of Governors

CPB Corporation for Public Broadcasting

CPP Cambodian People’s Party

CR Cambodian Riel

Critical Mass A group of people who are knowledgeable about an issue to advocate

and actively involved in all kinds of debates, politically and socially.

DC-Cam Documentation Center of Cambodia

DFID British Government's Department for International Development

DMC Department of Media and Communication

EBD Executive Board of Directors

ECCC Extraordinary Chambers in the Courts of Cambodia

EDC Electricité du Cambodge

EU European Union

FCC Federal Communication Commission

FUNCINPEC Front Uni National pour un Cambodge Indépendant, Neutre,

Pacifique, et Coopératif, or "National United Front for an

Independent, Neutral, Peaceful, and Cooperative Cambodia."

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HRP Human Rights Party

IJF International Journalism Federation

IMF International Monetary Fund

IRI The International Republican Institute

KAF Konrad Adenauer Foundation

KR Khmer Rouge

LICADHO Cambodian League for the Promotion and Defense of Human Rights

MP Member of Parliament

NA The National Assembly

NDI The National Democratic Institute

NHK Nippon Hōsō Kyōkai,

NRK National Radio of Kampuchea

NRP Norodom Ranaridh Party

PBS Public Broadcasting Service

PCC Press Council of Cambodia

PSA Public Service Announcement

PSB Public Service Broadcasting

RFA Radio Free Asia

RUPP Royal University of Phnom Penh

SABC South African Broadcasting Corporation

SIDA Swedish International Development Cooperation Agency

SOC State of Cambodia

Socio-

cultural

Compatibility

By socio-cultural compatibility in this study, I mean to explore

whether Cambodian society and culture are compatible to the existing

traditional models of PSB or whether the concept of PSB can be

applied in Cambodian socio-cultural context.

SRP Sam Rainsy Party

TCAF Temporary Commission on Alternative Financing

TPBS Thai Public Broadcasting Service

TVK Television of Kampuchea (National TV)

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UNCHR United Nations Center for Human Rights

UNDP United Nations Development Program

UNESCO United Nations Educational, Scientific and Cultural Organization

UNTAC United Nations Transitional Authority in Cambodia

USAID The United States Agency for International Development

VOA Voice of America

VOD Voice of Democracy

WMC Women’s Media Center of Cambodia