1 | P a g 

Prot

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Launctection

National

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ssion for P

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NCPCR

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s (NCPCR)

ways

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2 | P a g e   

Abbreviations

NCPCR- National Commission for Protection of Child Rights

CRB- Chairman, Railway Board

MWCD- Ministry of Women and Child Development

CSA- Child Sexual Abuse

SOP- Standard Operating Procedure

RPF- Railway Police Force

DRM- Divisional Railway Manager

GRP- Ground Railway Force

NGOs- Non Governmental organizations

GM-General Manager

WHO-World Health Organization

UNICEF-United Nation Children’s Fund

POCSO-Protection of Children Against Sexual Offences

FOB-Foot Over Bridge

3 | P a g e   

Table of Content

1. Executive Summary...............................................pg-5-6

2. Introduction............................................................pg-7

3. Background..............................................................pg-8

4. Overview....................................................................pg-9-14

5. Media links.................................................................pg-15

6. Picture gallery............................................................pg-16

Annexures

1. Copies of Posters

2. Advisory issued by CRB Railways

3. Media reports

Acknowledgments

Children when faced with an unsupportive home environment tend to flee

often from rural areas to urban areas using the railway system.

NCPCR has developed two SOPs for safety of children in street situations

and one for rural areas viz; ( 1) SOP for Care and Protection of Children in

Street Situations and (2) Safe Childhood Programme. The connecting link

was the railways & this guidebook is for protection of children when they

come in contact with railway systems.

National Commission for Protection of Child Rights (NCPCR) is grateful for

the support it received from the Ministry of Railways, especially Shri.

Ashwini Lohani, Chairman Railway Board towards protection of children

and his team especially Shri. Dharmendra, DG, RPF, Shri. Jeetendra Singh,

Executive Director, Transformation Cell, Railway Board for the constant

support.

We are also grateful to Railway Children India for their contribution in

developing this Guidebook for Creating a Child Friendly and Protective

Environment for when Children come in Contact with Railways

The Commission is also grateful to Save the Children, an international NGO

for collaborating in a nationwide awareness campaign at the major railway

stations of India.

I express my sincere thanks to Smt. Rupa Kapoor, Member, NCPCR for

taking this and the other mentioned programmes under her wing.

The Commission also acknowledges the hard work by Ms. Shaista K Shah,

Senior Technical Expert, NCPCR and NGOs - Childline, Salam Balak Trust

and Sathi for their whole hearted support.

41 Page

Stuti Kacker Chairperson, NCPCR

5 | P a g e   

Executive Summary

National Commission for Protection of Child Rights (NCPCR) in collaboration

with Ministry of Railways along with, ‘Railway Children India’ and ‘Save the

Children’ kick started a national campaign to raise awareness among general

public on child protection especially when children come in contact with

Railways.

The nation-wide campaign was flagged off from the New Delhi Railway Station

by Shri. Ashwini Lohani, Chairman Railway Board, Smt. Stuti Kacker,

Chairperson, NCPCR, Shri. Dharmendra Kumar, Director General (RPF), Shri.

Vishwesh Chaube, GM, Northern Railways and Shri. R.N.Singh, DRM, Delhi

Division.

The event was marked by a children’s rally from Platform No.1 to Platform

No. 16 of the New Delhi Railway Station to generate public awareness on

these issue of child protection. This drive will be implemented at all major

railway stations across India. Children also performed a nukkad natak on

the themes of child trafficking and child sexual abuse and the pit falls of

bring alone in such public spaces.

Posters and audio-visuals were also displayed to create awareness/alertness

among the people. The audio video message of Hon’ble Minister, Ministry of

Women and Child Development, Smt. Maneka Sanjay Gandhi and Ms. Tapsi

Pannu, Bollywood actor were screened. Awareness material on prevention of

children, including from child sexual abuse have been placed in waiting

rooms, canteens and near help desks at New Delhi Railway Station and will

be placed in major railway stations of the country.

As per a study conducted by Railway Children India, every 5 minutes a child

arrives alone at railway stations in India. Such children are vulnerable and

generally those who have run away from abusive situations at home or are

lost. These children are in need of Care and Protection and if not protected

are at risk of trafficking and abuse by strangers. It is, therefore, important to

strengthen the existing child protection mechanism at railway station. As

per the census on children in street situations conducted by ‘Save the

6 | P a g e   

Children’, railway systems have highest numbers of children living and

dependent on them. These children are often living on platforms or around

railway stations.

The Standard Operating Procedure (SOP) for Railways to ensure care and

protection of children in contact with Railways’ was launched in 2015 by

Indian Railways, Ministry of Women and Child Development and NCPCR to

protection of ‘children in contact with railways’. This SOP has since been

implemented at the select stations in the Country. The SOP contains a

detailed mechanism and procedure for such children when found at these

select stations. The official NGO partner is Childline. We are hopeful that by

and by all railway stations get covered under the SOP.

Considering the urgent need for protection of children at all Railway stations

as traffickers keep changing their modus operandi it is necessary that other

railway stations are also sensitized towards this issue. As mandated in the

SOP NCPCR developed a “Guidebook for Creating a Child Friendly and

Protective Environment for Children in Contact with Railways’ as an IEC

mechanism for creating awareness on the issues. This document will serve

as a precursor framework to develop child friendly environment at all

Railway Stations across India. An advisory has been issued by Chairman,

Railway Board to General Managers (GMs) and Divisional Railway Managers

(DRMs) of Indian Railways to follow the Guidebook and conduct the

campaign. The Non SOP stations can start the process based on the

workbook and then quickly work towards fulfilling their obligations when

they are formally selected under the SOP.

7 | P a g e   

Introduction

Indian Railways is amongst world’s largest and busiest rail networks and

transport millions of passengers’ everyday, which includes thousands of

children. A number of these children which arrive at railway stations are

vulnerable, abandoned, trafficked, run-away, and/or separated from their

families. If not attended to, these children run the risk of falling in wrong

hands.

India has the largest population of street children in the world. At least

eighteen million children live or work on the streets of urban India, as porters

at bus or railway terminals; as mechanics in informal auto-repair shops; as

vendors of food, tea, or handmade articles; as rag pickers, picking through

garbage and selling usable materials to local buyers. Among these thousands

of children arrive at the station alone each year, many of them are fleeing

poverty or abuse at home, some despatched by desperate families unable to

provide for them, or hoping they will secure some kind of work that will

additionally contribute to their family income. They may live for months in the

station, and then suddenly disappear, their fate unknown to their families and

the authorities either abducted or sold into bonded labour or sex trade etc. In

this context NCRB data states that there has been 24% increase in crimes

against children between 2010 and 2011 and a further 52.5% increase from

2012 to 2013.

Background

As a large number of vulnerable children come in contact with Railways as

passengers or as abandoned, trafficked, runaway children separated from

their family. Missing children traveling in a train and homeless children

8 | P a g e   

living on the platforms and working in and around the railway platforms are

a common sight. When a child is found at the railway station, there is need

to take care of the child and make sure that the child does not fall into

wrong hands as thereafter the child may be trafficked. It, therefore, becomes

our duty to protect such children and protect their childhood by every

possible means. The task is huge.

The Standard Operating Procedure (SOP) for Railways to ensure Care and

Protection of Children in Contact with Railways’ in accordance with Juvenile

Justice Act (Care & protection of children) Act, 2015 was launched on the

5th March, 2015 by Indian Railways with the support of Ministry of Women

and Child Development (MWCD), and National Commission for Protection of

Child Rights (NCPCR) to address the protection of such children. The SOP

is being implemented successfully at 35 Railway Stations of the country

with support of Child line India foundation and is being expanded to other

Railway Stations in a phased manner.

Considering the immediate need of protection of the child, NCPCR, as

mandated under SOP, has developed a “Guidebook for Creating a Child-

Friendly and Protective Environment for Children in Contact with Railways’

for Railway Stations. The Guidebook is a comprehensive document which

provides a framework for stakeholders functioning at the stations to

safeguard children’s rights and provide protection to a child at the station

and moving trains within the ambit of the Juvenile Justice (Care and

Protection of Children) Act, 2015.

To further ensure the protection of children NCPCR in collaboration with

Ministry of Railway launched an awareness campaign for the protection of

children.

Overview

Chairman, Railway Board, Shri. Ashwini Lohani, in a recent programme of

National Commission for Protection of Child Rights (NCPCR) expressed the

9 | P a g e   

need for sensitisation of the entire Railway Staff including porters, vendors,

and other railway stakeholders on child protection issues.

Director General, RPF shared that they have rescued 35,000 children in last

four years. In 2017-18, it rescued 11,000 such children. Also on an average

at least 25 children are rescued every day, from trains and railway premises.

Accordingly, NCPCR in collaboration with Ministry of Railway launched a

nationwide awareness campaign for the protection of children on 7th June,

2018 at New Delhi Railway Station. This campaign would be for three

months at New Delhi Railway Station, where mass awareness will be spread

through, posters, audio visual, nukkad natak etc. This campaign will also be

conducted at other major railway stations of other states with support from

organisations viz; Childline India Foundation, Save the Children and

Railway Children India.

Objective of the Campaign -

To create mass awareness and sensitize public on the issue of Child

protection including child sexual abuse, child trafficking etc through

various mediums- visual, audio visual, nukkad nataks etc .

To sensitize major stakeholder of railways on their roles in the protection

of children and to help the vulnerable children

To ensure that every child at risk, travelling alone or travelling in groups

with adult using railways should be attended and taken care by the major

stakeholders.

The campaign was launched by eminent dignitaries from Government- Shri

Ashwani Lohani, Chairman Railway Board, Smt. Stuti Kacker Chairperson

NCPCR, Smt.Rupa Kapoor, Member, NCPCR, Shri. Vishwesh Chaube,

General Manager, Northern Railways, Shri Dharmendra Kumar, Director

General (RPF) Shri R.N. Singh, DRM, Delhi Division Chairman, Railway etc.

10 | P a 

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11 | P a 

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12 | P a g e   

Chairman of Railway Board on 16th May,2018. He expressed that the

Guidebook is a comprehensive document which provides a framework for

stakeholders functioning at the stations to safeguard children’s rights and

provide protection to a child at the station and moving trains within the

ambit of the Juvenile Justice (Care and Protection of Children) Act, 2015.

At the end he said that this Guidebook complements the SOP. He

highlighted the important features present of the Guidebook

Problem - To address the issue of Child Protection

Objective :The objective is to secure each and every child

Role of Stakeholder –The guidebook emphasizes the roles of the

Stakeholders broadly categorised as Primary and Secondary.

Stakeholders Primary Stakeholder include Commercial Department

Railway Staff, RPF, GRPF while Secondary Stakeholders include

Vendors,NGOs etc.

How to protect: The Guidebook talks about different mechanisms to

protect children and create a safe environment. The SOP alongwith

help of Guidebook will ensure the same.

Types of Mechanism: There are 8 steps to that need to be followed.

How to Protect children found at Railway Station, as well as found

in the train.Both these situation needs different handling.

Roles and Responsibility of RPF, SHO, TT and escorting and

supporting staff.

He lastly concluded his presentation by stating the benefits of using

Guidebook in configuration with SOP in the long run.

Cultural Program by children-

A cultural program Nukkad Natak was presented by the Children from

Salam Balak Trust.

13 | P a 

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14 | P a 

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15 | P a g e   

Not only the Railway staff but also the escorting and supporting staff will

be sensitized to identify the children in crisis.

Media Links

https://www.moneycontrol.com/news/india/railways-ncpcr-to-extend-child-helpdesks-to-174-more-stations-2585317.html

http://www.railnews.in/ncpcr-launches-framework-to-develop-child-friendly-environment-at-all-railway-stations/

https://www.clipper28.com/en/railway-board-launches-awareness-campaign-on-protection-of-children/

https://www.devdiscourse.com/Article/22143-railway-board-launches-awareness-campaign-on-protection-of-children

https://www.business-standard.com/article/pti-stories/rlys-ncpcr-to-extend-child-helpdesks-to-174-more-stations-118060701095_1.html

 

16 | P a g e   

Picture Gallery

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PARENTS. DON'T LET THIS HAPPEN TO YOUR CHILD. LISTEN TO YOUR CHILD. HELP THEM OVERCOME ANXIETY AND FEAR. REPORT CHILD ABUSE!

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~ iilll<i CHAIRMAN, RAilWAY""''""""'"'""' &

EX~OFF!CIO PRiNCiPAl SECRETARY GOVERNMENT Of INDIA MINiSTRY RAtlWAYS

DO No. 2018/Trans.Cell/E/Child Protection O 4 JUN 2018 My·dear GMs & DRMs,

Subject: Care and protection of children in contact with RaUways.

A large number of vulnerable children come in contact with Railways as passengers or abandoned, trafficked~ run away children separated from their family. These children are occasionally noticed travelling in trains or living on the platforms and in and around the railway stations.

2 Whenever a distressed child is found at the railway station, there is need to take care of the child and make sure that the child does not fall in wrong hands.

3. To address the issue of protection of such children The Standard Operating Procedure (SOP) for Railways to ensure Care and Protection of Children in Contact with Railways' was launched in March, 2015 by Indian Railway with support of Ministry of Women and Child Development (MWCD) and National Commission for Protection of Child Rights (NCPCR). I am told that this SOP is being implemented successfully at 88 Railway Stations.

4. There is a need to spread awareness across the enfue railway system to sensitize all the railway officials, passengers and other stakeholders on this important issue. NCPCR has developed a "Guidebook for Creating a Child Friendly «Jtd Protective Environment for Children in contact with Railways". A Copy of the Guidebook is enclosed.

5. I would like all GMs and DRMs to give wide publicity to this Guidebook. A Iarge,-scale awareness campaign may be launched across all Railway Stations ASAP. NCPCR will provide technical/Information Education and Communication (IEC) support for this. Capacity building and sensitisation workshops for key railway personnel like Station Master /Station Superintendent, TTE/TC, RPF, GRP, and other commercial and technical railway staff may also be organized. Support of secondarY" stakeholcl.ers like coolie I porters. vendors at stations, passengers etc will also be very useful.

Room No. 23£, Rail BhaW12n, New Delfl!.c1111 001, TeL: Fax : 011-233!51453, E-rna!l: crb@rb.r.aitn~tgov.in

• ,~

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I would like you to provide strong leadership to this noble cause. Feedback may be compiled at the zonal level and I may be kept apprised of the success of the programme.

Yours sincerely

General Managers & DRMs All Zonal :Ririlways & All Divisions

Enclosure: Guidebook for Creating a Child Friendly and Protective Environment for Children in Contact With Railways.

Copy to: FC, ME~ MRS, MS, MT, MTR DGfP, DG/RHS, DG/RPF, DG/S&T, DG/RS PS to MR for kind information ofHon'ble MR.

Times of India, Delhi Friday, 8th June 2018; Page: 8 Width: 16.36 ems; Height: 30.31 ems; a3; 10: 30.2018..06-08.44

Lost, trafficked kids get helping hand from rlys

New Delll:t Indian RallWays onThUJ.'SdayJaundledanawa­nmess cam})B.Ign along with the NatloDai o:uuntsston 1br

i l'I1JlBctiOn d CllWren'Rights (NCPCR) to J)lUV1d.e asslstan~ ceto lost. abandoned and traf.

. llCk9d.Cl11ldren tn tllerallways netWOrk. Aromltng to data, around. as,oco ctlW.rm were mscued In the last tbur years tromratlWaYstattonsortraln:s Wbo had either left home on their own or were being trnf.

~ :ftdmd and explo1100 byotlmrs. : FOr De1h1 alone. 83) tramckOO 1 chOOren nave ·been rescued : ftom railway stat1on8ftom Ja-

nuary to May 20JA A standard operating pro­

cedure(SOP)waslaunchetltQr rall\\"aYs., wblctt wm be tbllo­wed across an sta:tlon.s eventu­ally. This wm 1nVolve ratstng awareness of an stakeholders lnVolWG. like local veno.ors, porters and even publlc trans­port drive~ to tdentHY such chlldren Wlth ease.. In addi­tion, chlkl help clesk.S w111 also be set up across stations, oftlcials said.

,.This campaign has been

laUndled to at1dmJs the IsSUe of protSCtton or dlildren amlSS theentim rail­way systmnandtostmSitiseall stakebolders incbxting pas­sengers. Cm:TentlJtbeSOPfor ratlw.ays to ensui'Q caN and protectton or cblldnm 1n om­tact wltb. railways is su~ fll1lY ImPlemented at 83 sta­tiOns. No\\t wetntentt to tnl'ple­menttnl14stattons, .. sa:tdASh­wanl Lotum1. cbainmm. RanwayBoant

ACCOl'dtngto tile SOP, each railway station is also suppo­sed to have an NGO dedicated to he.lptng SUCb ch11drm. OUt of tbetrm children 1n tbecapi­tal.around650wererescuooat the NeW De1l1l :ralJWay station alo~ RPF offictals said "NDLS i5 tbe b~ raHway statlon aoo mcei\115 tile most amowu of passenger tra:fftc. wbtch makes tt Jdeal ftJr trnf­flckers. Extra V1gllanoo IS de. ployed there and any dl1ld fo­und alone Is lmmedlately checked 1lPOil. •· said a senior RPF oiDcial.

Last year; armmd I, 700 chllttren wern roscuoo from across raUway stations m Dei­hl, wbiletheflgurewasd.ooeto 2,2001niD16.

~iosiPess Standard

Rlys, NCPCR to extend child helpdesks to 174 more stations Press Trust oflndia I New Delhi June 07, 2018 Last Updated at 18:25 1ST

The railway ministry will set up child help desks at 174 more stations for those needing assistance including lost, abandoned, trafficked and run away children.

Ashwani Lohani, Chairman, Railway Board, along with Stuti Kacker, Chairperson, National Commission for Protection of Child Rights (NCPCR) today launched an awareness campaign on protection of such children.

"This campaign has been launched to address the issue of protection of children across the entire railway system and to sensitise all stakeholders, passengers, vendors, porters. Currently, the Standard Operating Procedure (SOP) for railways to ensure care and protection of children in contact with railways is successfully implemented at 88 stations. Now, we intend to implement in 174 stations, said Lohani at the function.

By the end of this year, the number of stations with such helpdesks is thus expected to touch 262 .

• "The idea is whenever a child is found at any railway station, be it the smallest one, he or she will be escorted by rail personnel to one of these stations where a standard operating procedure is in place to not only keep the children safe but also to rehabilitate them," said a senior official of the ministry.

Railways is one of the most common transit points for traffickers, who lure children to cities with the promise of good jobs but sell them into slavery as domestic workers, to work in small manufacturing units, farming or pushed into sexual slavery in brothels.

It has rescued around 35,000 children in the last four years, officials said.

In 2017-2018, it rescued 11,000 such children. On an average, at least 25 children are rescued every day from trains and railway premises, officials said.

.)/7/2018 . Railway board launches awareness campaign on Protection of Children 1 Global Edition 1 Devdiscourse

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Global Edition

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Home (/Home/lndex/Giobai%20Edition) > News (/News/AII/Global%20Edition) > Article

Railway board launches awareness campaign on Protection of Children

This campaign has been launched to address the issue of protection of Children across the entire railway system & to sensitize all stakeholders, passengers, vendors, porters, Lohani says.

PIB ; 07 Jun 2018, 04:40 PM India

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( whatsapp:/ I send ?text=https://www. devdiscourse.cornl Article/2214 3 -railway -board-launches-awareness-campaign-on-protection-of­children)

The Standard Operating Procedure (SOP) for Railways to ensure Care and Protection of Children in contact with Railways is successfully

implemented at 88 stations. Now, we intend to implement in 174 stations, Lohani says. (Image Credit: Twitter)

In an endeavour to spread awareness about large number of vulnerable children coming in contact with

Railways as passengers or abandoned, trafficked, runaway children separated from their family, Ashwani

Lohani, Chairman, Railway Board, along with Stuti Kacker, Chairperson, National Commission for Protection

of Child Rights (NCPCR) today launched an awareness campaign on Protection of children in contact with

Railways. Dharmendra Kumar, IPS, DG/RPF, Vishwesh Chaube, GM!Northern Railway, R.N.Singh,

DRM/Delhi division and other senior officials were also present on this. occasion.

Speaking on the occasion, Ashwani Lohani, Chairman, Railway Board said, "this campaign has been launched

to address the issue of protection of Children across the entire railway system & to sensitize all stakeholders,

passengers, vendors, porters. Cunently, the Standard Operating Procedure (SOP) for Railways to ensure Care

and Protection of Children in contact with Railways is successfully implemented at 88 stations. Now, we intend . 1 . . A to tmp ement m 174 statiOns."

https ://www.devdiscourse .com/ Article/22143-rai lway-boa rd-launches-awareness-campaign-on-protection-of -children 1/7

Railway board launches awareness campaign on Protection of Children 1 Global Edition 1 Devdiscourse

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Stuti Kacker, Chairperson, NCPCR in her brief address stated that NCPCR is thankful to Ministry of Railways

for such collaboration. She added that the support of secondary stakeholders like coolie/porters, vendors at

stations is extremely useful in the protection of abandoned children. She appreciated the efforts of RPF in

taking swift actions to protect the children from trafficking & abuse.

The event also witnessed a street play by the children from different NGOs on the issue of Protection of

Children. Ashwani Lohani, Chairman, Railway Board along with Stuti Kacker, Dharmendra Kumar &

Vishwesh Chaube also released a poster to raise awareness for protection and care of children in contact with

Railways. The event concluded by Vote of thanks by R.N.Singh, DRM/Delhi.

Tags

National Commission for Protection of Child Rights (/News/ AII/Giobai%20Edition?tag=Nationai%20Commission%20for"/o20Proteetion%20of"/o20Child%20Rights)

NCPCR (/News/ AII/Giobai%20Edition ?tag=NCPCR) Railway (/News/ AII/Giobai%20Edition?tag=Railway)

Standard Op.:rating Procedur.: (/N.:ws/ AII!Giobal%20Edition?tag=Standard%200p.:rating%20Procedur.:)

Ministry of Railways (/News/ AII/Giobai%20Edition?tag=Ministry%20ot%20Railways) NGO (/News/ AII/Giobai%20Edition?tag=NGO)

Country

India

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!617/2}18 Indian Railways, NCPCR to extend child help desks to 174 more stations- The Financial Express

FINANCIAL EX~RESS READ TO LEAD

Home ' Infrastructure ; Railways

Indian Railways, NCPCR to extend child help desks to 174 more stations By: PTII New Delhi I Published: June 7, 2018 11:33 PM

Ashwani Lohani, Chairman, Railway Board, along with Stuti Kacker, Chairperson, National Commission for Protection of Child Rights (NCPCR) today launched an awareness campaign on protection of such children. (PTI)

railway ministry will set up child help desks at 17 4 more stations for those needing

including lost, abandoned, tr~fficked and runaway children. Ashwani Lohani,

. Railway Board, along with Stuti Kacker, Chairperson, National Commission for

Protection of Child Rights (NCPCR) today launched an awareness campaign on protection of

https:l /www. fin a ncialexpress .com/infrastructurelrai lwayslindian-railways-n cpcr -to-extend-chi ld-help-desks-to-17 4-more-stations/1197793/ 119

Indian Railways, NCPCR to extend child help ;.;esks to 174 more stations- The Financial Express

Currently, the Standard Operating Procedure (SOP) for railways to ensure care and

protection of children in contact with railways is successfully implemented at 88 stations. Now,

we intend to implement in 174 stations," said Lohani at the function.

By the end of this year, the number of stations with such helpdesks is thus expected to touch

262. "The idea is whenever a child is found at any railway station, be it the smallest one, he or

she will be escorted by rail personnel to one of these stations where a standard operating

procedure is in place to not only keep the children safe but also to rehabifitate them," said a

senior official of the miQi$try.

Railways is one of the most common transit points for traffickers, who lure children to cities with

the promise of good jobs but sell them into slavery as domestic workers, to work in small

manufacturing units, farming or pushed into sexual slavery in brothels.

It has rescued around 35,000 children in the last four years, officials said. In 2017-2018, it

rescued 11,000 such children. On an average, at least 25 children are rescued every day from

trains and railway premises, officials said.

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Assam Tribune, Guwahati Friday, 8th June 2018; Page: 5 Width: 24.81 ems; Height: 9.74 ems; a4r; ID: 12.2018..06-08.14

Guidebook on child safety GlJWAHATI,June 7: In or- general managers of all zonal

der to sensitise railway offi-· railways to popularise a guide­cials, passengers and other book on 'Creating a child­stakeholders on the issue of friendly and protective envi­child safety, the Chairman of ronment for children in con­Railway Board has directed tact with Railways'.

~

Prepared by the National Commission for Protection of Child Rights, the guidebook will be popularised through sensi­tisation workshops for officials. The task Will also be undertak­en by the Maligaon-headquar­tered NF Railway, said an offi­cial statement. - Staff Reporter

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