a study on insurence polices $ requiretment process of advisor
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OBJECTIVE
To determine and analyze the Market Potential of the Birla Sun Life
Insurance Company in Lucknow City.
To study the overall scenario currently prevailing in the market, namely,
the per capital income, purchasing power, occupation, literacy rate, etc.
To study and determine the competitor position in the market.
To do a performance evaluation of Birla Sun Life Insurance products in
comparison on with other insurance companies
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INTRODUCTION
Life Insurance
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Life insurance
Life insurance (Life Assurance in British English) is a type ofinsurance. As
in all insurance, the insured transfers a risk to the insurer. The insured paysa premium and receives a policy in exchange. The risk assumed by the
insurer is the risk of death of the insured.
How life insurance works
There are three parties in a life insurance transaction; the insurer, the
insured, and the owner of the policy (policyholder), although the owner andthe insured are often the same person. For example, if John Smith buys a
policy on his own life, he is both the owner and the insured. But if Mary
Smith, his wife, buys a policy on John's life, she is the owner and he is the
insured. The owner of the policy is called the grantee (he or she will be the
person who will pay for the policy). Another important person involved is
thebeneficiary. The beneficiary is the person or persons who will receive
the policy proceeds upon the death of the insured. The beneficiary is not a
party to the policy, but is designated by the owner, who may change the
beneficiary unless the policy has an irrevocable beneficiary designation.
With an irrevocable beneficiary, that beneficiary must agree to changes in
beneficiary, policy assignment, or borrowing of cash value.
The policy, like all insurance policies, is a legal contract specifying the
terms and conditions of the risk assumed. Special provisions apply,
including a suicide clause wherein the policy becomes null if the insured
commits suicide within a specified time for the policy date (usually two
years). Any misrepresentation by the owner or insured on the application is
also grounds for nullification. Most contracts have a contestability period,
also usually a two-year period; if the insured dies within this period, the
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insurer has a legal right to contest the claim and request additional
information before deciding to pay or deny the claim.
The face amount of the policy is normally the amount paid when the policymatures, although policies can provide for greater or lesser amounts. The
policy matures when the insured dies or reaches a specified age. The most
common reason to buy a life insurance policy is to protect the financial
interests of the owner of the policy in the event of the insured's demise. The
insurance proceeds would pay for funeral and other death costs or be
invested to provide income replacing the deceased's wages. Other reasons
include estate planning and retirement. The owner (if not the insured) must
have an insurable interest in the insured, i.e. a legitimate reason for insuring
another persons life. The insurer (the life insurance company) calculates the
policy prices with an intent to recover claims to be paid and administrative
costs, and to make a profit. The cost of insurance is determined using
mortality tables calculated by actuaries. Actuaries are professionals who use
actuarial science which is based in mathematics (primarily probability and
statistics). Mortality tables are statistically based tables showing average life
expectancies. The three main variables in a mortality table are age, gender,
and use of tobacco. The mortality tables provide a baseline for the cost of
insurance. In practice, these mortality tables are used in conjunction with
the health and family history of the individual applying for a policy in order
to determine premiums and insurability. The current mortality table being
used by life insurance companies in the United States and their regulators
was calculated during the 1980s. There is currently a measure being pushed
to update the mortality tables by 2008.
The current mortality table assumes that roughly 2 in 1,000 people aged 25
will die during the term of coverage. This number rises roughly quadratically to about 25 in 1,000 people for those aged 65. So in a group of one
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thousand 25 year old males with a $100,000 policy, a life insurance
company would have to, at the minimum, collect $200 a year from each of
the thousand people to cover the expected claims. The insurance company
receives the premiums from the policy owner and invests them to create a
pool of money from which to pay claims, and finance the insurance
company's operations. Contrary to popular belief, the majority of the money
that insurance companies make comes directly from premiums paid, as
money gained through investment of premiums will never, in even the most
ideal market conditions, vest enough money per year to pay out claims.
Rates charged for life insurance increase with the insured's age because,
statistically, a people are more likely to die as they get older.
Since adverse selection can have a negative impact on the financial results
of the insurer, the insurer investigates each proposed insured (unless the
policy is below a company-established minimum amount) beginning with
the application, which becomes part of the policy. Group Insurance policies
are an exception. This investigation and resulting evaluation of the risk is
called underwriting. Health and lifestyle questions are asked, and the
answers are dutifully recorded. Certain responses by the insured will be
given further investigation. Life insurance companies in the United States
support The Medical Information Bureau, which is a clearinghouse of
medical information on all persons who have ever applied for life insurance.
As part of the application, the insurer receives permission to obtain
information from the proposed insured's physicians. Life insurance
companies are never required by law to underwrite or to provide coverage
on anyone. They alone determine insurability, and some people, for their
own health or lifestyle reasons, are uninsurable. The policy can be declined
(turned down) or rated. Rating means increasing the premiums to provide
for additional risks relative to that particular insured.
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Many companies use four general health categories for those evaluated for a
life insurance policy. These categories are Preferred Best, Preferred,
Standard, and Tobacco. Preferred Best means that the proposed insured has
no adverse medical history is not under medication for any condition, and
his family (immediate and extended) have no history of early cancer,
diabetes, or other conditions. Preferred is like Preferred Best, but it allows
that the proposed insured is currently under medication for the condition
and may have some family history. Most people are in the Standard
category. Profession, travel, and lifestyle also factor into not only which
category the proposed insured falls, but also whether the proposed insured
will be denied a policy. For example, a person who would otherwise be in
the Preferred Best category will be denied a policy if he or she travels to a
high risk country.
Upon the death of the insured, the insurer will require acceptable proof of
death before paying the claim. The normal minimum proof is a death
certificate and the insurer's claim form completed, signed, and often
notarized. If the insured's death was suspicious and the policy amount
warrants it, the insurer may investigate the circumstances surrounding the
death, before deciding whether there is a legal obligation to pay the claim.
Proceeds from the policy may be paid in a lump sum or as an annuity paid
over time in regular recurring payments for either for the life of a specified
person or a specified time period.
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COMPANY PROFILE
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Birla Sun Life Insurance Company Limited (BSLI) is a joint venture
between the Aditya Birla Group and Sun Life Financial Inc., a leading
international financial services organisation. The local knowledge of theAditya Birla Group combined with the expertise of Sun Life Financial Inc.,
offers a formidable value proposition to customers.
Sun Life Financial and its partners today have operations in key markets
worldwide, including India, Canada, the United States, the United Kingdom,
Hong Kong, Philippines, Japan, Indonesia, China and Bermuda. Sun Life
Financial Inc. had assets under management of over US$ 386.82 billion, as
on 31 March 2007. Sun Life Financial Inc. is a leading performer in the life
insurance market in Canada.
BSLI in its five successful years of operations has contributed significantly
to the growth and development of the life insurance industry in India. It
pioneered the launch of Unit Linked Life Insurance plans amongst the
private players in India. It was the first player in the industry to sell its
policies through the Bank assurance route and through the internet. It was
also the first private sector player to introduce a pure term plan in the Indian
market. This was supported by sales practices, which brought a degree of
transparency that was entirely new to the market. The process of getting
sales illustrations signed by customers, offering a free look period on all
policies, which are now industry standards were introduced by BSLI.
Being a customer centric company, BSLI has invested heavily in technology
to build world class processing capabilities. BSLI has covered more than
one and a half million lives since inception and its customer base is spread
across 100 cities in India. All this has assisted the company in cementing its
place amongst the leaders in the industry in terms of new business premium
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income. Birla Sun Life Insurance (BSLI), one of the leading private life
insurers in India today announced the inimitable achiever, cricketer Kapil
Dev as their corporate brand ambassador. The cricketing supremo will be
endorsing BSLI in all its marketing initiatives. Birla Sun Life Insurance is a
value-driven brand which has a national brand recall of 70 per cent. The
objective of appointing a brand ambassador is to grow its brand recall as it
goes national in its distribution reach and fuel business growth. As a brand
ambassador, Kapil Dev will play a key role in the brand and product
marketing and promotional activities. BSLI has always used an integrated
marketing approach, which will be strengthened further.
Commenting on the association with Kapil Dev, Mr. S. K. Mitra, Director,
Financial Services, Aditya Birla Group and currently incharge of BSLI
expressed, "The Birla Sun Life Insurance business distribution network is
national in nature covering more than 1000 points across the country .We
have made our entry in several tier I and tier II towns. It is therefore very
important for the brand to connect at the grassroot level and create trust. We
believe that our association with Kapil Dev as our brand ambassador will
help us create this connect in a shorter period of time. We therefore now
have two strong connects our parent brand Birla and our brand
ambassador Kapil Dev".
Kapil Dev, also known as the Haryana Hurricane, was born on 6 January1959 in Chandigarh. He played his first competitive game of cricket at the
age of 13 years and made his test debut on 16 October 1978 at Faisalabad
against Pakistan. Kapil Dev remained India's top strike bowler for almost 15
years. His extraordinary test match figures of more than 5000 runs and 434
wickets along with 64 catches show that he was a world class cricketer and
an all-rounder. He has raised the mantle of India to sporting glory bywinning us the World Cup.
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In a study conducted by BSLI, Kapil Dev connected extremely well with the
life insurance category and had high acceptance by the masses. Our survey
suggests that he is seen as a very good fit for the BSLI brand. He is very
much loved and respected by a vast majority of the population.
On 26 November 2006, Birla Sun Life was host the annual golf tournament
at the Chembur Golf Club in Mumbai where Kapil Dev was participate.
About Birla Sun Life Insurance
Birla Sun Life Insurance Company Limited is a joint venture between theAditya Birla Group, one of the largest business houses in India and Sun Life
Financial Inc., a leading international financial services organisation. The
local knowledge of the Aditya Birla Group combined with the expertise of
Sun Life Financial Inc., offers a formidable protection for your future.
Birla Sun Life Insurance (BSLI), in its five successful years of operations,
has contributed significantly to the growth and development of the life
insurance industry in India. It pioneered the launch of unit linked life
insurance plans amongst the private players in India. It was the first player
in the industry to sell its policies through the banc assurance route and
through the internet. It was the first private sector player to introduce a pure
term plan in the Indian market. This was supported by sales practices which
brought a degree of transparency that was entirely new to the market. The
process of getting sales illustrations signed by customers and offering a free
look period on all policies, which are now industry standards, were
introduced by BSLI. Being a customer-centric company, BSLI has invested
heavily in technology to build world class processing capabilities. BSLI has
covered more than a million lives since inception and its customer base is
spread across more than 1000 towns and cities in India. All this has assisted
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the company in cementing its place amongst the leaders in the industry in
terms of new business premium income. The company's current capital base
is Rs.520 crore.
About the Aditya Birla Group
The Aditya Birla Group has a turnover close to Rs.38,000 crore (as on 31
March 2008) and is one of the largest business houses in India. It enjoys a
leadership position in all the sectors in which it operates. With over 75
business units spanning the South East Asian belt, Africa, Canada and the
UK among others, it is reckoned as India's first multinational corporation.
The group is anchored by 72,000 employees and has seven lakh
shareholders, with a market capitalization of Rs.53,400 crore.
About Sun Life Financial Inc.
Sun Life Financial Inc. is a leading international financial services
organisation providing a diverse range of wealth accumulation and
protection products and services to individuals and corporate customers.
Tracing its roots back to 1865, Sun Life Financial and its partners today
have operations in key markets worldwide, including Canada, the United
States, the United Kingdom, Hong Kong, the Philippines, Japan, Indonesia,
India, China and Bermuda. As of 31 March 2008, the Sun Life Financial
group of companies had total assets under management of US$ 343 billion.
Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE)
and Philippine (PSE) stock exchanges under ticker symbol "SLF".
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VISION
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VISION
To be a world class provider of financial security to individuals and
corporates and to be amongst the top three private sector life insurance
companies in India
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MISSION
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MISSION
To be the first preference of our customers by providing innovative, need
based life insurance and retirement solutions to individuals as well as
corporates. These solutions will be made available by well-trained
professionals through a multi channel distribution network and superior
technology.
Our endeavour will be to provide constant value addition to customers
throughout their relationship with us, within the regulatory framework. We
will provide career development opportunities to our employees and the
highest possible returns to our shareholders
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SWOT ANALYSIS
STRENGTH:
Multi -channel di st ribu tion and one of the l arges t
distribution networks in India.
Implementing Six-Sigma process.
Customer centric products and services.
Superior investment and risk management framework
1 Million Policies sold within 3 and half years.
Company has maximum number of MDRT as well as
good number ofHNI advisors.
Training process of the company is very strong.
Different plan for different people
According to the change in surrounding environment like
changes in customer requirement.
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WEAKNESS:
COMPANY does not penetrate on the rural market at a
time.
There is no plan for the low income group.
Fees for the advisor is high than the other company.
OPPORTUNITY:
Insurance market is very big, where company can expand its
horizon in insurance industry .
Though good investment and insurance it is easy to top
Indian customers.
The huge insurance market (77%) is left so company has
opportunity to expand our products.
To associate with the more number of HNI.
THREATS:
OLD HABITS DIE HARD: Its stil l difficult task to win the
confidence of public towards private company.
The company is facing major threats from LIC -which is an
only government company.
Plans for all income groups are not available which can create
adverse effect later on the market share of the company.
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KEY PEOPLES OF ORGANISATION
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BOARD OF DIRECTORS
Mr. Kumar M Birla
Mr. Donald A Stewart,
Mr. Bishwanath N Puranmalka
Mr. Ajay Srinivasan
Mr. Gary M Comerford
Mr. Suresh N Talwar
Mr. Gian P Gupta
His Highness Maharaja G Singh
Mr. Stephan Rajotte
Dr. Bharat K Singh
INVESTMENT COMMITTEE
Mr. B. N. Puranmalka
Mr. Eugene Lundrigan
Mr. Ajay Srinivasan
Mr. Vikram Mehmi
Mr. Mayank Bathwal
Mr. Fabien Jeudy
Mr. Vikram Kotak
Ms. Keerti Gupta
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Management
Team
Mr. Vikram MehmiPresident & ChiefExecutive Officer
Mr. Mayank BathwalChief Financial Officer
Mr. Mario Braganza
Chief Operating OfficerMr. E.N. Goveia
Head - Direct SalesForce
Mr. Amit PunchhiSenior Vice President -Third Party Distribution
Mr. Bhavesh SanghviHead - Group Life &Pensions
Mr. Snehal Shah
Senior Vice President -Operations
Ms. Anjana Grewal
Senior Vice President -Marketing &Communications
Mr. Rajesh Bhojani
Senior Vice President -DSF Expansion
Mr. K.H.
Venkatachalam
Vice President - HumanResource
Mr. Fabien Jeudy
Vice President, Chief &Appointed Actuary
Mr. Lalit Vermani
Vice President -Compliance
Mr. Melvyn D'souza
Vice President - RiskManagement andInternal Audit
Mr. Vikram Kotak
Vice President -Investments
Mr. Bhalachandra
Nayak
Vice President - Strategy
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DETAILS
OF
PRODUCTS
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Individual Life Protection
Birla Sun Life Term Plan
Premium Back Term Plan
Saving Birla Sun Life Insurance Gold-Plus
Supreme Life
Dream Plan
Classic Life Premier
Simply Life
Prime Life Premier
Prime Life
Life Companion
Flexi Cash Flow
Flexi Save Plus
Flexi Life Line
Single Premium Bond
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Retirement
Flexi Secure Life Retirement Plan II
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Children
Children's Dream Plan
Rural
Bima Kavach Yojana
Riders Accidental Death and Dismemberment Rider
Term Rider Critical Illness Rider
Waiver of Premium
Critical Illness Plus Rider
Critical Illness - Woman Rider
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Retirement
Our Retirement Plans allow you to meet your expenses and build a nest
egg, which gives you the freedom to live life to the fullest even after
retirement.
The post retirement years can be the best years of your life. Time to do
things you couldn't have done while you were working. A right financial
planning makes your post retirement years truly golden . Our Sun Life
secure Life II assures you just that.
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PRODUCTS
Life i s unpred ic tab le. But in face of adversi ty , our
responsibilit ies towards our parents, children and loved ones
need not be compromised. Insurance planning equips you to
smooth out the uncertainties and adversities that life might send
your way, so that the best that l ife has to offer, secure in the
knowledge that your beloved ones are well provided for.
BSLI OFFERS a complete range of insurance products
1. Protection Plans
2. Savings Plans
3.Child Plans
4. Investment Plans
5.Retirement Plans
6.Group Plans
7.Rural Plans
8.Plans for NRIs
9. Keyman Plans
10.Riders
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Insurance Plans
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BSLI offers Lifeguard - a set of pure protection plans. Choose
from amongst three different product structures to insure your
life and provide total security to your f amily, at a very
affordable cost.
Level Term Assurance with return of premium
On death the entire sum assured will be paid.
On maturity, all the premiums paid will be returned.
Level Term Assurance without return of premium
On death the entire sum assured will be paid.
No survival or maturity benefits.
You can also enhance the above two policies by adding Accident
& Disability Benefit Riderand Waiver of Premium Rider (WOP).
Level Term Assurance - Single premium:
On death the entire sum assured will be paid.
No survival or maturity benefits
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Protection Plans
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BSLI offers a variety of policies that give you the benefits of
protection and the opportunity to save for important assets orevents, like a home, a car or a wedding.
A regular premium unit-linked insurance plan with an assurance
of Capital Guarantee# with the added advantage of f lexible
liquidity option. An ideal plan for long term planning with thebenefit of liquidity.
The key features of the plan are:
Flexibility to choose a specific level of protection (Sum
Assured), based on a multiple of the annual premium. You
can also choose the term of the plan.
At the end of the term, the higher of the value of units or
the guaranteed value* is paid. On death, Sum Assured
along with the higher of value of units or the guaranteed
value is payable.
Facil ity to make withdrawals from the 6th policy year
onwards t il l the end of the pol icy t erm. Every year withdraw up to 10% of the value of units.
Additional credits payable as a percentage of the initial
annual premium are paid along with the death or maturity
benefit.
Additional insurance for 10 years after the maturity, for an
amount of 50% of the Sum Assured.
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Savings Plans
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Flexibility to make additional investment with the help of
the top-up facility.
Flexibi l ity to increase / decrease your annual premium
amount
Facility of Automatic Premium Payment- With this facility
you can take a temporary break from premium payment. **
Total transparency with the premium allocations, and other
charges declared upfront.
The guaranteed value of the unit fund is the value of all
invested premiums (premiums net of all charges) along
with the declared bonus interests.
** With Automatic Premium Payment facility, you can avail a
temporary break from premium payment for a maximum of 1
year. This facili ty is available once if the premium paying
term is less than 15 years and twice, if it is 15 years or more.
You can also enhance your policy by adding Accident &
Disability Benefit Rider, Waiver of Premium Rider and
Critical Illness Rider.
A regular premium unit-linked insurance plan with an assurance
of Capital Guarantee# An ideal plan for your long-term savings
and protection requirement.
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The key features of the plan are :
Flexibility to choose a specific level of protection ( Sum
Assured), based on a multiple of the annual premium. Youcan also choose the term of the plan.
At the end of the term, the higher of the value of units or
the guaranteed value* is paid. On death, Sum Assured along
with the higher of value of units or the guaranteed value is
payable
Additional credits payable as a percentage of the initial
annual premium are paid along with the death or maturi ty
benefit.
Additional insurance for 10 years after the maturity, for
an amount of 50% of the Sum Assured.
Flexibility to make additional investment with the help
of the top-up facility.
Flexibility to increase / decrease your annual premium
amount
Facil ity of Automat ic Premium Payment- With this
faci li ty you can take a temporary break from premium
payment.
Total transparency with the premium allocations, and
other charges declared upfront.
The guaranteed value of the unit fund is the value of all
invested premiums (premiums net of all charges) along with
the declared bonus interests.
With Automatic Premium Payment facili ty, you can avail a
temporary break from premium payment for a maximum of 1
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year. This facili ty is available once if the premium paying
term is less than 15 years and twice, if it is 15 years or more.
The capital guarantee is applicable only on the investedpremium and the declared bonus interests.
You can al so enhance your pol icy by add ing Acciden t &
Disability Benefit Rider, Waiver of Premium Rider and Critical
Illness Rider.
A uni t- linked insurance p lan with an assurance of Capital
Guarantee which offers you the benefit of a l imited premium
payment term. An ideal plan for protection with wealth creation
that offers the flexibility of a limited premium paying term.
Flexibility to choose a premium payment term of 5, 7 or 10
years for a maturity term of 10, 15 or 20 years respectively.
Flexibi li ty to choose a specif ic level of protect ion (Sum
Assured), based on a multiple of the annual premium.
At the end of the term (maturity), the higher of the value of
units or the guaranteed value* is paid. On death, Sum Assured
along with the higher of value of units or the guaranteed value
is payable.
Addit ional credits payable as a percentage of the ini tial
annual premium are paid along with the death or maturi ty
benefit.
Fac il ity to make withdrawals f rom the 6 th po licy yea r
onwards till the end of the policy term. Every year withdraw
up to 10% of the value of units
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Flexibility to make additional investment with the help of the
top-up facility.
Flexibility to increase / decrease your annual premium amount
Total transparency with the premium allocations, and other
charges declared upfront.
The guaranteed value of the unit fund is the value of all
invested premiums (premiums net of all charges) along with
the declared bonus interests.
The capital guarantee is applicable only on the investedpremium and the declared bonus interests.
You can al so enhance your pol icy by add ing Acciden t &
Disability Benefit Rider and Critical Illness Rider.
Presenting Premier Life The Preferred plan for the Preferred
Customer. The key features of the plan are:
Limited premium payment option: Choose from among a 3, 5,
7 or 10 year premium paying term.
Choice of sum assured: Choose a sum assured, which is a
minimum multiple of 1 and a maximum multiple of 25 times
the annual contribution.
Additional allocation of units on a periodic basis.
Facility to top-up your investment any time you have surplus
funds.
Choose from among four funds, based on your investment
objective and risk appetite.
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Choice to switch between i nvestments options (4 free switches
every policy year).
Flexibility to decrease your sum assured.
Add-on riders to protect you against any eventuality.
Loans against the policy.
You can also enhance your policy by adding Critical Illness
Rider, Accident & Disability Benefit Rider.
Presenting Life Time unit linked plans that meets your changing needs
over a lifetime. These solutions have been developed to meet your savings, protection
and investment needs at every stage in life.
Protection
Choose a specified level of protection (available only with
LifeTime).
Two levels of Sum Assured to choose from (available only
with LifeTime II).
Flexibility to increase or decrease your sum assured.
Add-on riders to protect you against any eventuality.
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Savings
Flexibility to increase or decrease your contribution.
Facility of Premium Holiday, wherein the policy continues
even if there is a temporary break in the payment of annual
contribution (available only with Life Time).
Facil ity of Automatic Cover Continuance, wherein the
policy continues even if there is a temporary break in the
payment of annual contribution
Facil ity to top-up your inves tment any t ime you have
surplus funds.
Additional allocation of units on a periodic basis.
Loans against the policy.
Investment:
Choose from among four funds, based on your investment
objective and risk appetite.
Choice to switch between i nvestments options (4 free switches
every policy year).
You can also enhance your policy by adding Cri tical I llness
Rider, Major Surgical Assistance Rider, Accident & Disability
Benefit Rider, Accident Benefit Rider (available only with Life
Time) and Waiver of Premium Rider
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.
An insurance plan that gives added protect ion, savings and
multiple options, all in one!
The flexibility to choose your premium contribution.
The flexibility to choose amongst three levels of cover (in the
form of sum assured) for the same amount of total annual
contribution. The flexibility of shifting between the three levels of cover,
as you require.
The flexibility of receiving your maturity proceeds as a lump
sum or in equal annual installments over 3 or 5 years.
You can also enhance your policy by adding Variety of
Riders
An insurance plan that gives you added protection, savings,
multiple options, plus the power of liquidity.
The flexibility to choose your premium contribution.
The flexibility to choose amongst three levels of cover (in the
form of sum assured) for the same amount of total annual
contribution.
The flexibility of shifting between the three levels of cover,
as you require.
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You can also enhance your policy by adding Critical Illness
Rider, Major Surgical Assistance Rider, Accident & Disability
Benefit Rider, Waiver of Premium Rider (WOP)
As a responsib le parent, you wil l a lways s tr ive to ensure a
hassle-free, successful life for your child. However, life is full
of Uncertainties and even the best- laid plans can go wrong.
Heres how you can give your child a 100% safe and assured
tomorrow, whatever the uncertainties. Smart Kid is especially
designed to provide flexibility and safeguard your childs futureeducation and lifestyle, taking all possibilities into account.
Choose from amongst a basket of 4 plans:
Smart Kid regular premium
Smart Kid unit-linked regular premium
Smart Kid unit-linked regular premium II
Smart Kid unit-linked single premium II
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Child Plans
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All these plans offer you:
Financial Benefits: Regular payments at critical stages in
your childs life, like Board examinations, Graduation and
Post-graduation.
Total peace of mind, even if you are not around
Sum Assured is paid immediately: Ensures that your
loved ones stay financially secure, even in your absence.
All future premiums are waived: Ensuring that your
family is not financially burdened in your absence.
Policy benefits continue: The educational benefits of the
policy continue, ensuring that your child can realize his or
her dreams without any hassles.
Development Allowance: Smart Kid guarantees regular
income to secure your childs educational career and also
ensures his or her all-round development, for a nominal
additional amount. The Income Benefit Rider takes care of
this through an annual payment of 10% of the sum assured,
to your ch ild, t il l the matur ity o f the policy, in the
unfortunate event of the death of the parent.
All SmartKid plans can be enhanced with the Accident &
Disability Benefit Rider and Income Benefit Rider. Youcan also an Accident Benefit Rider to a SmartKid Regular
Premium policy, and a Waiver of Premium Rider (WOP)
to SmartKid unit-linked regular premium policy.
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Life Link I I i s a unique p lan tha t combines the
secur ity of a l ife insurance pol icy with the oppor tuni ty of
enjoying high returns on your investments, without the market
risks compromising on the protection of your family!
Death Benefit: The Sum Assured under the product has 2
options, e ither 500% of the ini tial premium or 105% of the
ini tial premium. In the event of an unfor tunate death , the
beneficiary will receive higher of the value of units or the initial
death benefit, less any withdrawals.
Withdrawal Benefit: One can make partial withdrawals from the
accumulated value of the policy after completion of one policy
year.
Flexibility: Choose f rom four fund opt ions , based on your
investment objective and risk appetite. If at a later stage your
financial priorities change, you can switch between the various
fund options, absolutely free, 4 times a year.
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Investment Plans
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Life Expectancy has been rising rapidly and today you can
expect to live longer than your earlier generations. For you, this
increase will mean a longer retirement life, stretching into a
couple of decades. BSLI Retirement Solutions that combine the
best of insurance and investment. These solutions are developed
to ensure your peace of mind for the years to come.
1. Why plan for retirement?
2. How much should I set aside for retirement?
3. The impact of inflation on your retirement savings
4. Why plan early?
5. About Annuities
Why plan for retirement?
For too many people, the joy of retirement after years of
hard work is ecl ipsed by the f inancial uncer ta in ties tha t i t
brings. Despite all the planning and saving, you can never sure
whether your money will last a l ifetime. Retirement planning
offers a way to ensure a more enjoyable, stress free tomorrow. A
prudent plan will ensure that increasing life expectancy, higher
inflation and increasing taxes do not eat away into your hard
earned savings.
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Retirement Plans
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How much must I set aside for retirement?
To ensure a comfortable retired life, you would be wise to
invest money into additional avenues like pension plans. Howmuch you need to invest can be answered by answering some
questions such as:
1. How long do you have to save that amount before
retirement?
2. Where can you invest your retirement money?
3. How much risk are you willing to take on your
investments?
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Group Term Assurance : Helps provide affordable cover to
members of a group.
Group Gratuity Plan : Helps employers fund their statutory
gratuity obligation in a flexible and hassle-free manner.
Group Superannuation Plan : A flexible scheme (defined
benefit and defined contribution) to provide a retirement kitty
for each member of the group.
Group Term Assurance:
BSLI flexible group term solution helps provide affordable
cover to members of a group. The cover could be uniform or
based on designation/rank or a multiple of salary, and can be
extended to all employees between the ages of 18 and 65 years.
The benef it under the policy i s paid on the event of the
members death to the beneficiary nominated by the member. It
is a one-year renewable policy where one master policy covers
all proposed employees comprising the group, with a minimum
group size of 25 persons. New members can join the group and
outgoing members can leave the group at any point during the
policy term.
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Highlights include:
Greater convenience for the employees with relaxed
underwriting and medical requirements.
"Free Cover Li mit s" with simplif ied underwriting
depending upon the number of employees in the group and
the level of cover chosen.
Guaranteed benefit: On dea th dur ing the t erm of the
contract (while in service), the sum assured will be paid to
the beneficiary of the employee.
Choice of addit ional coverage in form an Accident and
Disability Benefit Rider and Critical Illness Cover
Premium is viewed as a business expense in the year of
payment.
Group Gratuity Plan:
BSLI group gratuity plan helps employers fund their gratuity
obligation in a scientific manner. Employers can avail of the tax
benefits as applicable to approved gratuity funds. The plan can
also be cus tomized to s truc ture schemes tha t can provide
benefits beyond the statutory obligations.
Highlights include:
Wider choice of investments with Market Linked Plans -
to meet the diverse financial goals. We offer 4 investment
options (short-term debt, debt and balanced and capital
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guaran tee p lan) where inves tments wil l be made in
accordance with the fund objectives.
Transparency through Daily disclosure of Unit Value and
regular disclosure of the portfolio of each of the investment
option
Flexibility through switching and contribution redirection
option to enable reshuffling of portfolio
Bundled Life Cover greater value to the employee by
packaging l ife insurance cover with the gratuity, with
minimal amount of underwriting.
Actuarial services to provide a scientific estimation of the
gratuity liability.
Low explicit charge structure with the conditions for exit
specified upfront.
Enhanced service levels through faster claim settlement,
easier access to information and regular statements. Complete end to end solution in the legal and regulatory
approval process for scheme set up or transfer
Employee Benefits:
The contribution made by the employer is not included in
the va lue of t axable perquisi te s in the hands of the
employee.
Gratuity received up to Rs 350000 is exempt from Income
tax under Sec 10(10)
Employer Benefits:
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Annual con tr ibut ion up to 8.33% of salary bi ll in a
financial year is allowed a deduction for the purpose of
computation of profits and gains of business.
Contribution towards past service liability is allowed as
deduction as per the Income Tax rules.
Group Superannuation Plan:
BSLI Superannuation Scheme (for both Defined Benefit and
Defined Contribution funds) offers substantial benefits to both
employers and employees. The employer and employee can avail
of tax benefits applicable to an approved superannuation trust.
The scheme will provide for a retirement fund for each
participating employee. An employee would be able to choose
from various annuity options or opt for partial commutation of
corpus at retirement.
Highlights include:
Wider choice of investments with Market Linked Plans - to
meet the d iverse f inancial goals . We offer 5 inves tment
options (short-term debt, debt, balanced, growth and
capital guarantee plan) where investments will be made in
accordance with the fund objectives.
Control - Each member/employer can exercise greater control
over investments by choosing one or more of the investment
options.
Multiple Annuity Options - 5 annui ty opt ions and open
market option
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Transparency - Transparency through Daily disclosure of
Unit Value and regular disclosure of the portfolio of each of
the investment option
Flexibility - Flexibility through switching and contribution
redirection option to enable reshuffling of portfolio
Low explici t charge structure with condi tions for exi t
specified upfront.
Enhanced service levels through faster claim settlement,
easier access to information and regular statements.
Complete end to end solution in the legal and regulatory
approval process for scheme set up or transfer
BSLI Rural Products are designed to meet the needs of the rural
consumers. These products offer the following features:
1. Low and Affordable Premiums
2. Life Cover
3. Savings Option
4. Hassle free procedure
BSLI offers 2 specially designed rural plans.
a) BSLI Endowment Plan
b) BSLI - Regular Premium
BSLI Endowment Plan:
BSLI offers the following features:
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Rural Plans
http://www.iciciprulife.com/ipru/ruralplan1.jsp#ahttp://www.iciciprulife.com/ipru/ruralplan1.jsp#ahttp://www.iciciprulife.com/ipru/ruralplan1.jsp#bhttp://www.iciciprulife.com/ipru/ruralplan1.jsp#bhttp://www.iciciprulife.com/ipru/ruralplan1.jsphttp://www.iciciprulife.com/ipru/ruralplan1.jsphttp://www.iciciprulife.com/ipru/ruralplan1.jsp#ahttp://www.iciciprulife.com/ipru/ruralplan1.jsp#b -
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Life Cover and Savings
Regular Premiums
Age at entry 18 - 45 Yrs
Premium Mode Half Yearly / Yearly
Term 5,10,15 Yrs
Sum Assured Rs.5,000 -20,000
Premium / Year Rs. 507 - 553 ( SA: Rs.10,000)
Maturity/Death benefit Sum Assured
BSLI - Regular Premium:
BSLI is a regular premium policy with the following features:
Individual policy
Only Life cover
Term - 3 & 5 Yrs
Age independent premium
Age at entry 18 - 45 Yrs
Sum Assured Single
Premium / Year Rs 50 200
Maturity/Death benefit Rs.5,000 - 20,000
Death Benefit Sum Assured
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NRI Plans:
Being away from India doesn't mean you have to compromise the
safety and security of your loved ones. In fact, your savings
from your time overseas can be easily canalized to meet your
family 's needs - now and in the future. So, whether i ts your
dream to ret ire in your hometown; to secure funds for your
children's education; or to build assets, BSLI has a range of solutions that can be customized to meet your needs.
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Plans for NRIs
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IRDA(INDIAN REGULATORY DEVLOPMENT
AUTHORITY)
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IRDA:
The insurance sector has been opened up in India, as there was an
urgent need. The international experience indicates those country with a
liberalized insurance sector have witnessed a rapid growth in premium
volumes enhancing the domestic saving rate. This happened in China,
Malaysia and Singapore where a competitive market has led to
improvement in Services and quicker settlement of claims. It is alsoimportant to note that competition will bring about advancement in
information, communication and technology. And rightly therefore a
decision was taken by the Government of India to open up Insurance sector.
The establishment ofIRDA in the month of April 2000 has been important
development in this direction, making the end of monopoly in the insurance
sector.
WHY INSURANCE IN INDIA:
Only 22% of the insurance population has been extended cover.
Market penetration is low and the potential to exploit is high.
Insurance premium per capita is very low.
Lack of comprehensive social system benefit and welfare means that
demand for pension products is high.
Huge middle class of approximately 300 Million.
Existing insurance company score low on customer service front.
The insurance market registered growth in the Asian region even though
Indias share in global insurance is less than 0.5% (1988) as compared to
USA (24.2%) and Japan (21%). Studies have reveled that in an emerging
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market, as disposable income rises, Insurance premiums as a ratio of GDP
shoots up. The confederation of Indian Industry projected a growth of Life
Insurance premiums from Rs. 350 Billion at present to Rs.140 Billion. The
growth of non-life insurance premium is expected to increase from 75
billion to 375 billion. Out of which, only 10% is tapped by the existing
insurer.
Insurance even more than banking is a volume game. A very
exclusive approach in view is unlikely to provide meaningful numbers.
Currently, insurance is bought for the purpose of tax-benefits. A higher
percentage of business is in the rural market. The share of rural new
business insurance total new business is 55% in terms of policies and 47%
in terms of sum assured. However, this needs to be viewed in the light of
some recent issues that have been raised regarding as to what constitutes the
rural market. Therefore, private insurers will be best served by middle
market approach, targeting the customer segments that are presently
unexploited.
How many Indians are aware that LIC has more than 60Products and
GIC has more than 180Products? Not only there is a reduction in the
premiums of Life Insurance products have long overdue since Indian
morality rate has decreased three folds in the last 50years. There is also
scope to increase the yield on life insurance policies (presently 6%) withproper risk management in place.
It is been debated that insurance business does not produce profit in
the first five years cross subsidization is a feature of Indian market. Even the
first portfolio vote that is considered profitable, cross subsidizes other
departments. Tariffs reduction is likely to reduce profits; further insurers
have to institute proper claims management progress in order to extract
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efficiencies. At present life insurance business in the country is taxed at
12.5% of the profit in financial year. The government is soon to present a
new model of taxing life insurance companies at international rates.
New entrants should be well advised to look ahead to the stage where
brand strength will be a competitive advantage and sketch their alliances
accordingly. In fact, we believe that alliance related to distribution rather
than to produce or technology will prove most valuable in the long run.
Banks and financial companies will emerge, as attractive distribution
channel for this insurance trend will be led by two factors, which already
apply in other world market. First Banking food insurance, fund
management and other financial services companies are being to increase
their profitability and provide maximum value to their customers.
Therefore, they are themselves looking for a range of products to distribute.
In other market notably Europe; this has resulted in bank assurance.
Bank entering into the insurance business in India to bank hope to maximize
expensive existing network by selling a range of products more of a loss
alliance between insurance and bank than a formal ownership. Some Indian
entrants like ICICI, HDFC and Reliance hope to ride their existing network
and customer bases.
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CHANNEL DEVELOPMENT
WHY TO RECRUIT
WHO TO RECRUIT
HOW TO RECRUIT
RECRUITMENT ACTIVITIES
WHAT TO CHECK WHILE WE ARE RECRUITING
ROLE OF ADVISOR
WORKING ENVIRONMENT
DO YOU POSSESS
SUPPORT PACKAGE FOR SCUCCESSFUL ADVISOR
EXTENSIVE TRAINING FOR SUCCESSFUL ADVISOR
EXTENSIVE INVESTMENT IN ADVISOR TRAINING
PAYMENT & BENEFIT COMMISSION STRUCTURE
RECOGNITION PROGRAMS
CAREER PROGRESSION & FUTURE OPPORTUNITIES
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WHY TO RECRUIT
There are two aspects of employment in the insurance sector
today. One is Permanent Employment, for sales, operation, IT
support, back office services and So on. We are also offering the
other kind of employment for people to sell Life Insurance
they are called Life Advisors. Or Financial Advisors. This
is a big area of employment.
Because we are supposed to !! That the way to do this business.
More recruits, more active advisors, more BDA
WHO TO RECRUIT
Quality Deptt. has given some indicators in terms of what are the
common traits(Q-SCORE) of our successful advisors-
The commonalities were
Age : between 30 -45
Education : graduate
Family Income : above Rs. 2 lacs p.a.
The important fact to remember is that 61% of our REDcategory advisors do not fall into any of this category.
This i s a broad pointer for us to remember what a re the
his/her profile
Some other pointer from Quality
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Most of the RED category advisors FAILED in the DISC
profile which means that DISC is good indicator of chanced
of success or failure
Successful advisors usually have 2 years of work exp. In their
current profession
Small time businessmen / entrepreneurs v. successful profile
Women/Housewives are very successful- however they have
not been sustainable over long periods. They usually have
become inactive after 6 7 months of joining. But ti l l the
time they are working, their average WAPI & Productivity is
very high compared to others.
People who are new to the city are least probable to do well.
Who to recruit?
High probability of Success
Tax/ Financial Consultants, CAS
Bond / Mutual Fund Agents
LIC Agents Surrogates
Small business owners
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Average Profile
Women
Students
VRS / retired Personnel
Avoidable Profiles
New to the City
Income Profile Approx Rs.1 Lac P.A.
People who do not own their transport
THE MOST SUCCESSFUL PROFILE THE PERSON
WHO HAS BEEN MANAGED WELL BY YOU.
How to Recruit?
Things which you should have while meeting the prospect.
BOP Presenter.
Reward points booklet OR take a copy of the catalog from
the website show the gifts, a prospect wouldnt
understand points, but will value the gifts.
Advisor Manual - can show how the manual can answer
many procedural issues.
Talk about email id & tech support the prospect would
like to know what all ill the company give
My Market show 100 show the booklet and stress its
importance.
Copy of any certificate MDRT certificates, Sales
Champion certificate etc to show recognition.
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Insist on doing the BOP presentation it gives a complete
picture of what you have to present & answers a lot of
questions.
Stress on different things to different profiles change
your proposition as per the customer.
Women Rewards, - gift items, household goods, gold
Young marketing background career Pinnacle.
Tax/ MF/ LIC Agents Rewards & Recogni tion , S tar
Clubs.
CAs foreign trips, preferential treatment in all aspects,
dont talk about commissions, stress on the extras.
Small businessman / Entrepreneurs show ROE Return
on Energy , to the earn the same amount of money from
your business, you would be spending much more time &
energy a lot of capital from your pocket.
THE POWER RENEWAL COMMISSIONS:
Always, always, a lways stress on the fact that renewal
commissions ARE THE differentiator from every other sort
of business
Spend lot of t ime on the Commissions structure given in
the BOP
Try to do an example in front of them trying to portray the
commissions payable for the same amount of business done
every year
THE EARNING CALCULATOR WILL BE OF THE HELP
HERE
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Recruitment Activities
Each of us should have a mix of
Mass Media Activities - Spray &
PrayLead Generation activities
Ads, Classified, paper Inserts,
Pamphlets, Banners
Database calling, cold calling,
tele-calling, mailers, mass
BOPs, fish bowl activity, Yellow
Pages, Trade Directories etc.
Over the last one year, the
response from thi s basket of
activities has gone down
drastically, thus forcing us to be
creative to create other avenues
We need to develop lead
generation activities more so as
to have more people to touch
upon and tell about this career
opportunity
Activities which have done well with us in the recent past:
Joggers Park
Summer Trainees
Mass BOPs
Database Calling
Lead Generation Activities
Tele Calling set ups
Some more ways on how to recruit:
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Database Attack can be done through a trainee.
Cold Cal ling helps a lot a s the responden t does no t
waste your time by dilly dallying.
RWA Activities Tambola or children painting
competition- gives real time leads, cost effective per lead.
Look at level MBA colleges for Pinnacle probable.
Source local databases Cable TV Service providers ,
home delivery caterers.
Fish Bowl Activity- in high football places.
Things to check while recruiting:
ENERGY, ENERGY always check the persons
energy levels, as this career i s a ll about meeting new
people, f inding new prospects and more so handl ing
rejections
His past/ present occupation gives tremendous insight into
his energy levels
Show him the path in his current environment how
insurance selling can fit in lowers the resistance of time
availability
Check his environment his family locality
Check whether he can work on his own
Find out if he is looking for money or career as he can
have both here
Things to check while recruiting:
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Always try to meet the person at his residence- check for the
locality, his household, standard of living, try to involve the
spouse in the presentation so that they know what they are
getting into
Always check on need for money & a drive to do well in life
if he has been doing well in life, he will make efforts to do
well with us
Ask questions about his past, find instances of
accomplishments
Keep checking on the pointers & do a mental check list of the
acceptable points
Be convinced about the profile and then only go ahead
Advisor Role
To provide ongoing financial advice for his/her client:
Identify future client
Making appointments
Conduct financial review meetings with prospects / clients
Close sale
Get referrals
Provide service to clients
Follows internal sales & reporting systems:
Working environment:
To be part of a world class sales team.
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Work from your own office or residence.
Work full time or part time.
Earn commission, bonus $ incentives.
No upper limits in earnings.
Flexible career.
Your opportunity:
No startup capital required.
Flexible working environment.
Be your own boss.
Unlimited earning potential.
To be part of world - class team.
Extensive training to make you a professional advisor:
State-of-the-art training on :
Selling skills.
Product knowledge.
Relationship skills.
Training delivery through several convenient options :
Face to- face.
Online.
Self learning.
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-Age 25-45 years
-At least 6 months s in system
- 2 case count per month
Fast track pinnacle programmes:
A full time career as audit manager
Greater earning potential
Personal Development
Performance criteria
-Age 25-45 years
-At least 6month in system
-30 issuance within 6 months
Pinnacle programmes:
A full time career as a unit manager
Greater earning potential
Personal Development
Performance criteria
-Age 25-45 years
-At least 1 year in system
-Average 2 case count per month
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Agency champion:
Take your business to the next level
Entrepreneurs ,develop your own business
Recruit new advisor and make your own team
Increased reach and earning potential
Criteria
-At least 1 year in system
-Minimum 36 policies and 3.6lacs premium
-Selection process( assessment center)
Next steps
Confirmation of mutual interest
Selection interview
Profiling test dates
Draft payment favoring
Birla Sun Life Insurance Ltd
payable in mumbai
Finalize Training Dates, venue
Support team the Company:
Field visits
Training on products
& selling skills
regular business reviews
be a coach & mentor
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recognize high performers
help you become financially independent
Expectations of team
Achieve sales targets
Participate in all meetings
Attend all training programs
Weekly reviews at the office
Follow the sales process
Follow weekly reporting process
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INSURANCE ADVISOR AGREEMENT
Insurance advisor it is a kind of agreement done between advisor to
be recruited and Birla Sun life Insurance Company Ltd.
BSLI is desires of appointing the as its Insurance advisor for
soliciting and procuring life Insurance business for on behalf of BSLI and to
provided various services the policy holders. Similarly Insurance advisor
has to obtain and Insurance license to act and Insurance agent under Section
42 of Insurance act 1938 and its desires of being appointed as Insurance
advisor of BSLI
This is the kind of agreement which each and every advisor has to
adhere. Its agreement give the brief discussion effective date of
appointment, area of Insurance, advisor minimum performance requirement
and service standards others conditions confidentially to be maintain and
compensation and remuneration.
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2. Effective Date and Appointment as Insurance Advisor:
2.1- This Agreement shall come into force on and from the date of
issue of the license to the Insurance Advisor to act as an insurance
agent, provided that the Company may choose, in writing, a date other
than the date of issue of the license on and from which this Agreement
shall come into force (such date of coming into force to this Agreement
referred to as Effective Date in this Agreement). However, where the
Insurance Advisor already holds a valid subsisting license before execution
of this Agreement, the Effective Date of this Agreement shall be the date of
execution of this Agreement.
2.2- BSLI hereby appoints the Party of the Other Part as Insurance Advisor
and the Party of the Other Part hereby accepts his appointment as an
Insurance Advisor of BSLI .
2.3- The appointment, continuance and functioning of the Insurance Advisor
shall
be also governed by and shall be subject to the provisions of the ApplicableLaws.
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3. Business Area of Insurance Advisor:
3.1- The Insurance Advisor will be entitled to solicit insurance business
from such
territories (and whether in India only or outside of India as well ) as shall be
informed to the Insurance Advisor separately (such area referred to as
Business Area and, area other than Business Area will be referred to as
Non-Business Area). Where the Insurance Advisor proposes to source
business from any Non- Business Area, he shall obtain the prior approval of
BSLI. would be entitled to change / transfer his appointment to any other
area.
3.2- The Insurance Advisor further agrees that even within his Business
Area, he shall not solicit or procure life insurance business from any
place/location which is on the list of Non-Serviceable Pin codes
(Serviceable Pin code refers to pin codes of such areas where BSLI can
provide customer service to its customers / policyholders, and any pin code
other than Serviceable Pin code refers to Non- Serviceable Pin codes).The list of Serviceable Pin code areas as updated from time to time, Is
available/posted on the Restricted Website Area and no separate
communication in this regard will be sent.
3.3- The appointment of the Insurance Advisor for a Business Area shall
be without prejudice to BSLIs right to appoint any other insurance
advisor(s) in / for the same Business Area and such appointment of anyother insurance advisor(s) shall not entitle the Insurance Advisor to claim
any relaxation in the Minimum Performance Requirements applicable to
him, nor shall accrue in his favour any cause of action.
4. Minimum Performance Requirements and Minimum Service
Standards:
4.1- The Insurance Advisor shall at all times fulfill the Minimum
Performance
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5.5- The Insurance Advisor shall be responsible for the accuracy,
truthfulness and completeness of the information furnished in the Agents
Confidential Report in proposal forms logged by him or otherwise made
available to BSLI in respect of any proposal.
5.6- The Insurance Advisor shall, promptly and in any case not later than the
time stipulated by BSLI in that behalf transmit to the concerned office of
BSLI all proposals for insurance and all other documents procured or
received by or called for from him. This would include but shall not be
restricted to customers / policyholders proposal forms, supporting or other
documents, information, payment instruments, letters / communications
addressed to BSLI and documents relating to assignment / nomination,
Insurance Advisor shall ensure compliance with Section 64 VB of the Act.
5.7- The Insurance Advisor shall not and is not authorized to accept any
money, in case from any prospect / customer / policyholder. Where any
such person wishes or proposes to make any payment in cash, the Insurance
Advisor shall direct him to the appropriate office of BSLI for making suchpayment personally or advise him of the permissible modes of payment to
BSLI. Insurance Advisor can accept cheque, demand draft or other payment
instruments (not being a bearer cheque) from a prospect or a policyholder if
and only if they are drawn in the name of BSLI. Without prejudice to the
other provisions of this Agreement providing for indemnification to BSLI
by the Insurance Advisor, the Insurance Advisor specifically confirms andundertakes to hold BSLI safe, harmless and indemnified at any time and at
all times against any demand, claim , action or proceeding arising from any
breach, whether intended or not, of the provision of this clause. The
Insurance Advisor further confirms that where he accepts any cash in breach
of this clause, he shall be acting an agent of the customer / policyholder till
the time the cash in deposited by him with BSLI, and will continue to be
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