a unido strategy to promote ict for smes hans pruim united nations industrial development...

A UNIDO Strategy to Promote ICT for SMEs

Hans Pruim

UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION

21 April 2004

ICT solutions for Mediterranean SMEs – 21 April 2004

UNIDO in brief

• UN specialized agency on industrial development

• HQ Vienna, Austria

• Staff on board: 600 + 35 field offices

• Regular budget 2 y: $ 135 m

• TC delivery 2 y: $ 170 m

• see www.unido.org


UNIDO Networks

16Investment and

Technology PromOffices

35Field Offices

29National Cleaner

Production Centres

55Subcontracting and Partnership

Exchanges

8Technology

Centres/Networks


ICT and development

Enhanced productivity and competitiveness

Increased industrial and economic development

Poverty reduction

Improved market access and value

chains


SMEs and ICTs

• Poverty - income - employment

• 90% of all enterprises are SMEs

• SME 60 - 80 % of all employment

• Promote SMEs, using of ICTs– productivity and competitiveness– Market access and business partnerships


UNIDO to address

• An enabling environment for ICT business (producers and users)

• Local production and services for ICT by SMEs to create affordable access

• Increase use of ICT by SMEs for internal (productivity) and external business operations (competitiveness, market access)


UNIDO support programmes

A. National ICT strategy and policies to facilitate use of ICT

B. Competitive national ICT industries and support services, incl ICT partnerships

C. ICT knowledge – SMEs business information– SME e-business solutions


UNIDO value-added for ICT projects

• Promoting SME productivity + competitiveness + market access

• Public/private national partnerships

• Building national capacity with focus S-S

• Integration with regional TC activities

• Links to global UNIDO networks

• Enable international business partnerships


A. Facilitate use of ICT

• Identification of challenges and constraints faced by the local ICT businesses

• Assessment of the ICT infrastructure in the country

• Assessment of the spread and use of ICT• Assessment of the availability of local or

regional ICT training centers

>> Policy recommendations to Governments


B. Competitive ICT industries

• Computer hardware: manufacturing, repair and maintenance

• Computer software: development, both customized and off-the-shelf

• Telecommunication: level of development of the telecommunication

• ICT support services

>> Proposals for ICT projects and partnerships


C. SME and knowledge

• SMEs business information– Strengthening and networking information sources

>> Business information networks>> Web portals and ICT infrastructure

• SME e-business solutions– Support for appropriate and scalable solutions and

trusted e-business partners>> Enterprise Internet Solutions, >> Secure trading (e-trust and e-security)


Information needs of SMEs

Technology

Markets FinanceSMEs

Training


ICT knowledge

• Ad-hoc ICT solutions for SME support institutions and Government

• Business Information Solutions Network - a network with a One-Stop-Shop for SMEs:– OSS - Physical location for business advice and

support– OSS linked into network of SME support

institutions and information sources (BISnet)– Provider of information, ICT training and e-

business services (value-added services)


BISnet – the OSS and its partners


SMEs and OSS services

• Content: Information on Industrial, technology & market

• Tools: ICT applications, Open Source Software• E-business

– G2B: SME support information (subsidies, regulations, investment promotion), on-line company registration, e-procurement

– G4B2B: Secure trade portals, e-security and e-trust– B2B: Enterprise Internet Solutions (web strategy, e-

supply), business process outsourcing, teleworking


Set up of BISnet

• Gap analysis of information needs and SME/ICT infrastructure

• Development of business model/plan• Explore financing options (donors, self)• Partnership building process • Establishment of a commercial BISnet• Extension to rural areas – Rural

Business Information Centres


Rural Business Resource Centers

• Critical mass of clusters of SMEs

• Individual business plans

• Limited staff; OSS as backbone

• Flexible ownership structure

• Cooperation with existing Telecentres initiatives (PSDPC – Uganda, TACC – Egypt)


UNIDO ICT projects

• Mediterranean: Algeria, Egypt, Morocco,Tunisia

• Other countries: – Sub-Saharan: Djibouti, Guinea, Malawi, Mali,

Mozambique, Nigeria, Senegal, Tanzania, Uganda– Asia: China, Pakistan– Latin America: Cuba, Guatemala– Middle East: Lebanon, Saudi Arabia– Europe: CIS countries


Mediterranean: ongoing

• Algeria: Réseau Algérien d’Information et de Connaissance Industrielle (MPME)

• BISnet Egypt (SEDO)• Morocco: Réseau National de l‘Information

Industrielle Marocain (MCIA)• Tunisia: Réseau National de l’Information

Industrielle (MIE)• mediterraneanexchange.unido.org – end May

(GAFI - Egypt, ANPME – Morocco, JIB –Jordan, API – Tunisia)


Follow-up

• Incorporation of additional SME nodes with existing networks Algeria, Egypt, Morocco,Tunisia

• Linking UNIDO networks with existing ICT initiatives in Mediterranean

• Support for new national and regional initiatives


www.unido.org/doc/18761

Further details

In English, French and Spanish

[email protected]

a unido strategy to promote ict for smes hans pruim united nations industrial development...

Documents

ict solutions

ict assessment

ict projects

mediterranean smes

ict business producers

national ict strategy

incl ict partnerships

use of ict b