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© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Connect 1 1 © 2012 Cisco and/or its affiliates. All rights reserved.
Accelerate Your Cloud Journey
James Spearman Dimension Data - Solutions Architect Cloud
Dubai, UAE 20th March 2013
© Copyright Dimension Data 2 25 March 2013
Dimension Data today
2011 global revenues of US$5.8 billion
Over 14,000 employees with operations in 51 countries across 5 regions
Extensive experience in emerging markets
Client-centric, services focused business
Over 6,000 clients across all industry sectors, including financial services, telecommunications, healthcare, manufacturing,
government and education
78% of Global Fortune 100 and 59% of Global Fortune 500 are
Dimension Data clients
© Copyright Dimension Data 3 25 March 2013
We have built our expertise in cloud
We are ready to accelerate
your journey!
System Integration and Services
Internet Solutions • Networks • Data centres • Managed hosting • Iaas (DC) • Voice services
IT Outsourcing (MEA) • Comms tower • Hosting • Applications
LoB focus • Consulting • Infrastructure
virtualisation • Public cloud
services
Public cloud SaaS • 1 million BPOS seats • Cloud integration and federation
NTT Group assets • NTTC global MPLS • NTTC data centres • NTT data
OpSource (US) • Managed hosting • Cloud hosting • IaaS (DC) • Scalable cloud architecture
BlueFire (AU) • Managed hosting • IaaS (DC) • Managed apps
Dimension Data (Asia) • 6 Tier 3 data centres • Managed hosting • Cloud service
roadmap
© Copyright Dimension Data 4 25 March 2013
Dimension Data cloud credentials
Virtualisation Expertise
100,000+ servers virtualised
Concluded over 1,000 of server virtualisation
projects
Delivered 1000s of server & Desktop
virtualisation assessments
Data Centre Experience
Over 2,200 Data Centre multi-vendor
certifications
Highest level of Cisco, VMware, EMC and VCE certifications
Global Cisco, Microsoft and VMware partner
Cloud Experience
Recognized Cloud IaaS leader
Cloud management system technology
Deep SaaS hosting expertise
More than 1 million Office 365 seat deployments
© Copyright Dimension Data 5 25 March 2013
Dimension Data cloud credentials
• Differentiated cloud technology • Strong performance guarantees • Experts in both cloud and
managed services • Global Coverage • Solution for both enterprise and
service providers
Gartner’s 2012 Magic Quadrant for Cloud Infrastructure as a Service (IaaS)
© Copyright Dimension Data 6 25 March 2013
Cloud adoption is complex…slowing time to market
Integration
Application On-Boarding
Public vs. Private OpEx vs. CapEx
Security and Compliance
Global Coverage In-house
Readiness Operational
Risks
© Copyright Dimension Data 7 25 March 2013
Dimension Data Managed Cloud Platform™ (MCP)
Managed Cloud Platform™ (MCP) - a single platform comprised of cloud infrastructure and Dimension Data CloudControl™, our cloud management system
Dimension Data Managed Cloud Platform™
Dimension Data CloudControl™
MCP Components
Operating systems:
Virtualisation:
Hardware:
CloudControl™ - cloud management system
© Copyright Dimension Data 8 25 March 2013
Managed Cloud Platform™ (MCP) types
Public MCP Public CaaS Deployed in each region
Private MCP Private CaaS Client data centre, Dedicated
Provider & Community MCP Dedicated platform for resale by SP or community
Dimension Data Managed Cloud Platform™
Dimension Data CloudControl™ Hosted Private MCP Hosted Private CaaS Dimension Data data centre Levels of Sharing
© Copyright Dimension Data 9 25 March 2013
Dimension Data Managed Cloud Platform™
Dimension Data CloudControl™
Data Centre Network
Network in DC
DC switching fabric
Compute
Server Virtualisation layer
O/S
Storage
O/S O/S
Ope
ratio
nal M
anag
emen
t
Orchestration & Automation
Metering & Billing R
esou
rce
man
agem
ent
Pro
visi
on m
anag
emen
t
Ser
vice
cat
alog
ue
man
agem
ent
Ser
vers
CP
U
RA
M
Sto
rage
V
LAN
Fire
wal
l
Load
bal
anci
ng
O/S
NAT
Mul
ticas
t
RE
STf
ul
AP
I W
eb c
onso
le
Our cloud computing architecture
Dimension Data CloudControl™ – Cloud management system Orchestration Administration Billing Provisioning Management Support Federation
App App App
Managed Cloud Platform™ (MCP): • A complete and integrated cloud architecture for Compute
• The platform to deliver Cloud Services
Security layer
WAN Optimisation
© Copyright Dimension Data 10 25 March 2013
Managed Cloud Platform (MCP) : Key Attributes
100% Server and Network Guarantees
Security and Compliance
Web-based End-User
Interface and Administrative Interface
Fully-Managed Platform
Hardware-based
Networking
Global Cloud Exchange
Dimension Data CloudControl™
Managed Cloud Platform
API for integration
to 3rd Party Tools and Billing
™
Dimension Data CloudControl™ cloud management system
© Copyright Dimension Data 11 25 March 2013
Benefits of the managed cloud platform to our clients Build Your Own Vs. MCP
Do It Yourself
cloud
months to years
Plan and
Design
Build, Test and
Deploy
Support and
Manage
Improve Business
and Innovate
How Managed Cloud Platform expedites time-to-business
No CAPEX approval needed
Prebuilt and proven solution
No in-house expensive skill set needed
No need to develop automated processes, UI or portal
Better productivity without learning curve with easy to use portal and APIs
Increase operation efficiency Cost reduction, reduce vendor sprawl No need for complex infrastructure build Shorten time to market and value Better business productivity
Business Benefits
Process Modification
weeks to months
Managed Cloud
Platform
Build, Test and
Deploy
Plan and D
esign
Support and M
anage
Improve B
usiness and Innovate
Process Integration
© Copyright Dimension Data 12 25 March 2013
Partner Enablement Programme
1
2
3
4 5
6
7
8 People Enablement
Sales Enablement
Pricing Enablement
Marketing Enablement
Billing Enablement
Legal Enablement
Service Delivery
Enablement
Support Centre Enablement
12 to 16 Weeks
© Copyright Dimension Data 13 25 March 2013
Dimension Data’s OneCloud programme benefits
Dimension Data OneCloud Alliance Members • Dimension Data Global Cloud Exchange
- Alliance members gain access to the MCPs of all other alliance members, enabling the exchange of traffic and services across a diverse geography.
• Joint Marketing Development Funds - Joint marketing development funds are offered by Dimension Data or accrued by the
alliance member and can be used to support marketing programmes which are aligned with the shared interests of Dimension Data and the alliance member.
• Dimension Data OneCloud Alliance logo and branding - Alliance members are offered the exclusive rights to leverage the Dimension Data
OneCloud Alliance logo and branding in the market place.
© Copyright Dimension Data 14 25 March 2013
Cloud provider enablement is all about partnership
Cloud Control & Service Portfolio
Local Presence
Sales & Marketing
Level 2 & 3 Support
Customer Billing & Receipts
Level 1 Support
Provider Enablement & Provider
MCP
Operate, Tools & Training
Cloud Provider Enablement service with Indosat, a Telecom Service Provider in Indonesia
• Jointly add value to Indosat’s customers and ‘sell with’ to enterprise
• Dimension Data provides strong IP to design, build, launch and operate the Cloud Service and continuous innovation
• Dimension Data delivers Cloud Provider enablement, training & support of Indosat’s sales and Level 1 support
• Est. 12 week Cloud Provider enablement process
© Copyright Dimension Data 15 25 March 2013
The business benefits of cloud computing
Benefits of cloud computing are driving enterprise adoption
• Business continuity • Technology
independence • Standardisation • Operational complexity • Specialised skills
Risk optimisation
• Time-to-market • Innovation • New business models • Resource leverage • Adaptability • Flexibility
Strategic agility
• No capex, less assets • Pay-as-you-use • On-demand capacity • Elasticity • Economies of scale • Time-to-value
Cost optimisation
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 16
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