acevo health and social care conference - sandie keene
TRANSCRIPT
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Sandie KeenePresident, Association of Directors of Adult
Social Services
“Towards Integration - Forming the relationships with health and care partners that are needed to deliver the
integration agenda.”
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It is less time consuming if all
services are together in one
place
I didn’t have to wait in all day for lots of different
people to come at different times
“My care is planned with people who work together to understand me and
my carer(s), put me in control, co-ordinate and deliver services to
achieve my best outcomes”
There are no gaps in my
care
I always knew
who was in
charge of my care
and who to
contact
I want to do the same as everyone
else, and only have to talk to one
person
I am fully involved
in the decisions and
know what is in my
care plan
I don’t have to
keep repeating
myself to lots of
different people
The team always
talk to each other
to get the best care
for my son