ACHE 2012 Update

10/03/12

Vision

The vision of the American College of Healthcare Executives is to be the premier professional society for healthcare executives dedicated to improving healthcare delivery.

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Mission

The mission of the American College of Healthcare Executives is to advance our members and healthcare management excellence.

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Values

• Integrity. We advocate and emulate high ethical conduct in all we do.

• Lifelong Learning. We recognize lifelong learning is essential to our ability to innovate and continually improve ourselves, our organizations and our profession.

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Values• Leadership. We lead through example

and mentoring, and recognize caring must be a cornerstone of our professional interactions.

• Diversity. We advocate inclusion and embrace the differences of those with whom we work and the communities we serve.

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2012-2014 Strategic Plan

Goal Areas• Membership• Knowledge• Career Advancement• Leadership• Service Excellence

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Membership

To exceed our members’ expectations through enhancements to our credentialing program, chapter development and other programmatic changes that add strategic value

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• 43,033 members, including 4,817 Student Associates*

• 34,989 Members and Fellows*

*As of 1/01/12

26%

74%

FellowsMembers

Membership

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Chapter Activity• 81 chapters

• In 2011 More than 900 chapter events (18% increase)

More than 52,000 attendees (16.5% increase)

More than 176,000 education and networking attendee hours (1% increase)

Membership

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FACHE Credential• In 2011, more than 1,000

new Fellows and Fellow designates

• Award-winning campaign on the “distinction of board certification”

Credentialing

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Trustees• Continued collaboration with:

Center for Healthcare Governance

The Governance Institute

• Advertising campaign in Trustee magazine

Executive Search Firms

Credentialing

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Recognition ProgramIn 2011•11 Exemplary Service•61 Distinguished Service•147 Service(Over 1,000 awards presented since inception of the program in 2008)

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KnowledgeTo provide our members with the tools and information they need to excel in our profession

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Comprehensive educational programs• Seminars and special programs• Distance learning• Chapter/local programs

Health Administration Press• Sold more than 72,000 books in 2011

Knowledge

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New 2012 ACHE Educational Programs• Becoming Accountable in the Age of Healthcare

ReformMake the case for the strategic imperative for accountable care

• Driving Out Waste in Your Healthcare OrganizationDiscover strategies and practices to reduce healthcare waste and maintain quality

• Reducing the Financial Impact of Hospital Readmissions and Medical Mistakes

Bridge the gap between strategy and execution to improve quality and financial performance

Knowledge

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2012 Congress on Healthcare Leadership• Nearly 4,900 registrants• Over 140 educational sessions and seminars• Topics included: Accountable Care, Medical

Homes, Clinical Integration, Physician Alignment, Revenue Enhancement, Information Technology

Save the date: March 11–14, 2013, at the Hilton Chicago & Palmer House Hilton

Knowledge

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KnowledgeSpecific to Healthcare Reform• Many 2013 Congress Sessions

– Accountable Care, Medical Homes, Clinical Integration, Physician Alignment, Revenue Enhancement, Information Technology

• Other Key Topics − Applying Lean, Six Sigma and Blue Ocean Thinking to Your Reform Strategy− Becoming Accountable: Achieving Success in Population Health Management− Bundled Rate Programs: Planning for Performance-Based Reimbursement− Creating the Medical Neighborhood: Integrating Care in the ED− Enhancing Physician Leadership: Preparing for Clinical Integration− Five Proven Strategies to Reduce Your Operational Costs− Health Information Exchange: Driving Value in Tomorrow's Healthcare System− Maximizing Your Hospital's Success With Emerging Pay-for-Performance

Reimbursement Methodologies

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Knowledge

Specific to Healthcare Reform • Books

• Building an Accountable Care Organization (March 2011)

• The Healthcare Executive’s Guide to Reform (March 2011)

• New instructor materials • Links to websites that help professors teach

current information on reform http://www.ache.org/PUBS/HealthReformResources.cfm#HAP

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Health Reform Resources Guide

Knowledge

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• Available on ache.org • A collection of resources to help you meet the

demands of a changing healthcare environment• Content will be updated on an evolving basis and

include resources such as ACHE seminars, books, magazine and journal articles, Policy Statements and research studies

Continued growth of ache.org (over 2 million sessions)

Knowledge

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KnowledgeACHE Research• “Top Issues Confronting Hospitals” study• “Hospital CEO Turnover” study• CEO Studies focused on issues related to

healthcare reform• ACHE member and chapter member

needs surveys• Race, gender and ethnicity studies

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Career Advancement

To deliver programs, products and services that advance professional excellence and attract future leaders to the profession

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Career Advancement

An ACHE website to encourage young people to enter the field of healthcare management; promoted to more than 17,000 career counselors and to students on Facebook

HealthManagementCareers.org

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Career AdvancementPostgraduate Administrative Fellowships

• Postgraduate Fellowship area on ache.org• Tools on how to structure and manage

fellowships• Option to post and view fellowship

opportunities

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Career Advancement

Early Careerists• Expanded the Higher Education Network to

more than 200 programs • Dedicated resources for Early Careerists

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Mid-level and senior-level careerists • Healthcare Executive Career Resource

Center served over 1,700 members

• An average of more than 1,100 active jobs in the Job Bank in 2011

• An average of more than 4,200 active resumes in the Resume Bank in 2011

Career Advancement

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Career Services Task Force• Established to define ACHE’s role in

advising, mentoring and coaching members to support career development needs

Career Advancement

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Leadership

To support our members in developing and maintaining the attributes of leadership excellence

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• Regularly review and emphasize ACHE’s Code of Ethics (updated November 2011) to ensure it remains relevant

• Expanding ethics resources, providing an “ethics toolkit” on ache.org Organizational Ethics Decision-Making Process Code of Ethics Ethical Policy Statements Ethics Self-Assessment Ethics Bibliography

• Continuing ethics column in Healthcare Executive

Leadership

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Collaboration With Other Organizations • American Hospital Association• Association of University Programs in Health Administration• Canadian College of Health Leaders• Commission on Accreditation of Healthcare Management

Education• Healthcare Leadership Alliance• Institute for Healthcare Improvement• International Hospital Federation• The Joint Commission• Organ Donation and Transplantation Alliance• State hospital associations• and many others

Leadership

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Ongoing collaboration with other organizations and encouraging ACHE members to do the same to advance selected national healthcare policies

Leadership

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• Incorporated public policy workshops as part of the Executive programs

• This year Ethical Policy Statements are being reviewed with input from members on topics including reduction in force, staff shortages, impaired healthcare executives and health information confidentiality

• Also in review are Policy Statements related to access to care, ensuring quality and patient safety, and board certification in healthcare management

• Later this year a new policy statement addressing inclusion of LGBT patients and employees will be introduced

Leadership

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Champion DiversityRevised ACHE’s Statement on Diversity to promote the need for greater inclusivity

Leadership

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Champion DiversityLaunched the Equity of Care initiative with other national healthcare organizations to create a call to action to eliminate healthcare disparities and improve quality of care www.equityofcare.org

Leadership

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Leadership

Champion Diversity Through Relationships• Institute for Diversity in Health Management • Asian Health Care Leaders Association• National Association of Health Services

Executives• National Forum for Latino Healthcare Executives

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LeadershipThomas C. Dolan Diversity in Executive

Leadership Program

Participants will benefit from:• Scholarship support to attend the Senior Executive or

Executive program• Specialized curriculum opportunities to address barriers

in career attainment and developing executive presence• Enhanced career support including mentoring

opportunities for participants

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LeadershipThomas C. Dolan Diversity in Executive

Leadership ProgramTo celebrate his pioneering commitment to achieving greater diversity among senior healthcare leaders, there will be a tribute dinner honoring Tom on March 12, 2013, from 6:30-9:00 pm at the Hilton Chicago during Congress.

Three ways to contribute:• Make a personal or organizational donation • Sponsor a table or purchase individual tickets to the tribute dinner • Write a tribute letter to Tom, expressing your sentiments about his

service to the profession

For more information, visit ache.org/diversitytribute

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Service Excellence

To provide exemplary service to our members

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Service Excellence

2011 Governance Improvement Plan

Board of Governors adopted a plan to:• Build on the strengths of the current governance

system• Fine-tune roles and responsibilities of leaders• Enhance chapter relations

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Corporate Partnerships

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Stimulating leadership through the Fund for Innovation

• In 2011: More than $250,000 from over 500 donors

• Since inception: More than $1.4 million from over 1,400 donors

• Two programs held in 2011 on ethics and accountable care

Service Excellence

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• Scholarships to ACHE Executive and Senior Executive Programs– Sixty fully funded scholarships– 2010 through 2012

• Supported by a generous Toshiba America Medical Systems, Inc., donation

Service Excellence

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Service Excellence

• Two programs in 2012– The Ethics of Mission and Margin

• San Antonio Cluster, May 23

– Palliative Care: Key to Reform Survival

• Atlanta Cluster, Sept. 11

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Service Excellence

• Exploring new technology– Congress 2012 Mobile App to enhance the on-site

experience– Online submission portal to streamline approval of

chapter Face-to-Face education events– Research and analysis of web analytics, taxonomy

and site architecture to enhance navigation and member access to resources

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Service Excellence

• Supporting performance excellence– Baldrige Performance Excellence Program–one of the

greatest opportunities healthcare organizations have to improve quality outcomes and overall performance

– Following the example of numerous healthcare organizations, ACHE is pursuing excellence through participation in the state-level performance excellence program

– ACHE Received ILPEx Bronze Award in January 2012

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ACHE 2012 Update

10/03/12