acquiring users for cheap - the art and science of growth hacking

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By Ravi Trivedi | @trivediravi | [email protected]

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Page 1: Acquiring Users for Cheap - The Art and Science of Growth Hacking

By Ravi Trivedi | @trivediravi | [email protected]

Page 2: Acquiring Users for Cheap - The Art and Science of Growth Hacking

Venture Investor [US]

Equity Analyst [US]

Digital Marketing [US]Online Division [US]

Startups, Investment, Technology

Build & Run Startups + Angel Investments

Digital Marketing

Digital Marketing [India, Malaysia, Singapore]

Software Developer

Engage Users With Browser Push Notifications

Product, Marketing [ Global]

Page 3: Acquiring Users for Cheap - The Art and Science of Growth Hacking

What is Growth Hacking ?

Foundations for Growth Hacking

Three Steps to a Quick Marketing Plan ▪ Some Conversion Optimization Tips

▪ Free Tools to Do Research & Analysis

B) Drive Traffic Best Practices/Hacks

▪ Organic & Free Traffic

▪ Paid Traffic

Page 4: Acquiring Users for Cheap - The Art and Science of Growth Hacking

Grow Rapidly with Limited Marketing Spend $$ It is a process and mind-set, and not a one time only tactic. Remember, true Growth Hacks are short-lived. You need to

keep finding new ideas. Try Contrarian Thinking [E.g. Facebook Like Campaign]

Marketing Tactics that have Elements of Growth Hacking

Inbound Marketing Conversation Marketing Organic Customer Acquisition

Page 5: Acquiring Users for Cheap - The Art and Science of Growth Hacking
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What Business You Are In ? [ Twitter 140 char] Who are you Marketing to?

Is It Targeted Enough?

Where can you find your Target Audience?

Is your market large, but still targeted?

Page 7: Acquiring Users for Cheap - The Art and Science of Growth Hacking

Why is Messaging Important ? ▪ Bounce Rate. Good benchmark

Create Messaging For Target Audience

Broad messaging has poor conversion

OK to ignore a set of audience, as long as you reach target audience.

Don’t create messaging YOU want, create messaging for what the customers CARE about.

Page 8: Acquiring Users for Cheap - The Art and Science of Growth Hacking

List all the places where your target customers are

Use Tools to analyze competitors dominant acquisition strategy

Analyze the 3 Tactics/Channel With Highest Expected ROI & Volume

Use keyword and other research to get to expected Volume/ROI.

Measure ROI of channels. Remove Channels that don’t perform

Next – some tools to help you with this analysis

Channel Volume [Clicks] ROI

Adwords 10,000 15%

Email 5,000 25%

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Adwords Tool

GWT

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http://www.alexa.com/

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Add Channels that perform

Always Be Testing

Don’t track Vanity Metrics. [90% GA Metrics] Track Actionable Metrics– Conversion, Churn.

If you want Big Improvement in Results, be ready to make Drastic Changes

Page 16: Acquiring Users for Cheap - The Art and Science of Growth Hacking

Funnel Analysis What is the Funnel for your Business? What are the benchmarks for your industry

conversion▪ Lead Gen – Benchmark ▪ Registration Rate▪ Conversion on Ecommerce▪ SAAS : Free to Paid Conversion Rate

Have you Set Up Enable Event/Goal Tracking in GA Micro-conversions Are Valuable too

▪ Whitepaper download, Video watch, Newsletter Subscriber▪ How much value should I assign to each conversion

Visitors

Add to Cart

Checkout

Page 17: Acquiring Users for Cheap - The Art and Science of Growth Hacking
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• Tell me the Startup/Company/Website you run/manage

• Let us make a Quick Online Marketing Plan for your online business

Page 19: Acquiring Users for Cheap - The Art and Science of Growth Hacking

Understand Your Target Market

Know Your Target Audience

Hone Your Messaging

Targeted Messaging

Drive Traffic

Growth Hacks

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1. Post on Slideshare, Visual.ly,YouTube 2. Write Guest Blog Posts on Relevant

High Traffic Authority Sites3. Answer Questions on Quora/Forums4. Comment marketing5. Trend on Hacker News or Reddit6. Press Coverage

Remember YMMV, so test out each of theseHow to Create Original & Unique Content - Survey, Infographic

Page 23: Acquiring Users for Cheap - The Art and Science of Growth Hacking

7. Start a Meetup/Facebook Group & Post there8. Post on Craigslist, OLX, Quikr9. Conduct Webinars 10. Create whitepapers for download11. Twitter – Piggyback on a relevant trending #, or

events12. Piggyback on large events in your space – PPC

ads13. Powered by “…” in SAAS companies

Page 24: Acquiring Users for Cheap - The Art and Science of Growth Hacking

If you can predict what people will search today- you can find several hacks

1) You can create content ahead of time, so that you are found in SEO results

2) You can run advertisements on that search in Google and Facebook

How to Predict?

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Source: PushEngage Aggregate Data, MailChimp* Signup at www.pushengage.com

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* Source : Compete.com Research -2012

Getting #1 Rank in SEO = Growth Hack

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Target Long Tail/Mid-tail keywords

Easier to Rank, due to low competition

▪ If you aggregate several Long tail/mid-tail keywords, they add up to good chunk of traffic.

▪ SAAS : Use FAQs as a way to target long tail keywords

▪ eHow.com : Built around long queries, mid tier traffic

▪ How to get a visa to India?

Ex: Ebay targets over 100 million keywords

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Use “Structured Data” tags in content, for getting higher CTR [extra line in Search results]

Breadcrumbs

Use Rel=Author Tag

Rating

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Speed of Page Load Impacts SEO Check your page loading at YSlow or Pingdom

Google PageSpeed Service.

Avoid Technical Errors [ Check GWT] Internal Linking

Link key pages internally

Link Building Don’t link to root domain only. Link to deeper pages

Don’t do Anchor text stuffing

Domain Diversity - Unique C Block Domains

High PR Domains

Follow Vs. No Follow Links

Speed of Link Building

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• Retargeting (Display) + Search a recommended combination

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Target Users That Have Visited Your Site Show them your Banner Ads To create list of users who have visited your site

Cookie using Google Analytics Cookie using Adwords

This Increases brand recall, and improves PPC performance by 10 to 30%

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Improve CTR of your campaign by

Use SiteLinks [ Even if you are not in Top 3 position]

Google+ Link

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One example

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Keep Test Budget of Atleast Rs 5000 for each campaign to testKeep CTR of ads above 0.2%

Brighter & Large Images get Higher CTR.Use information from the Fan page/Other sources to determine what is trending/popular and use in Ad. Remember, Misleading Ad Copy Can Get Clicks, but poor Conversion

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Pause Ads when Frequency >3 Frequency = Number of times a person sees the same ad

Pause Ads during low conversion periods = Midnight to morning. This alone boosts performance by 20 to 30%

Custom Audience Can Yield Very High Returns Can Run Ads against your database.

Look alike audience

Retargeting in FB also known to boost results

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QuickSprout – SEO, Content Marketing

Search Engine Watch – SEO, PPC

Occam’s Razor –Analytics

1. Alexa/Similarweb2. SEOMoz3. Google Analytics4. Adwords Editor

Email: [email protected], @trivediravi